Supporter Services Officer Jobs

We are looking for a talented operations manager who will enable us to keep running operations for AIM itself. This could include human resource management, finance, team productivity improvements and managing the community office workspace, as well as providing support to our incubated high-impact charities, both with their initial set-up and on an ongoing ad hoc basis.

IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.

ABOUT THE ROLE

People who work in operations have a multiplier effect, increasing the efficiency of their colleagues within the organisation by constructing processes that ensure the organisation operates smoothly and at top capacity. An excellent and more succinct description of operations management as a field comes from Gabrielle Zevin’s Tomorrow, Tomorrow and Tomorrow:

Though it took Sadie years to admit this to Sam, Marx did prove incredibly useful that summer. No, Marx wasn’t a game designer. He wasn’t an ace programmer, like Sadie, and he couldn’t draw, like Sam. But he did almost everything else for them, and his contributions ranged from the pedestrian, but necessary, to the creatively essential. Marx organised workflow, so Sadie and Sam were more aware of what the other was doing and what they needed to be doing. He made long lists of supplies they would need. He was more than liberal with his credit card—they always needed more memory and storage, and they were regularly burning out graphics cards—and he must have made fifty trips to the large computer store in Central Square that summer. He opened a bank account, and an LLC, Go, Ichigo, Go. He arranged for them to pay taxes (which saved them money in the short term by making their business purchases tax-free), and if, at some point, they needed to hire people, which he knew they would, he set them up for that, too. He made sure everyone ate, hydrated, and slept (at least a little), and he kept their workspaces clean and free of chaos.

The Operations team provides operational support to AIM (e.g., human resource management, finance, productivity). The team also supports our incubated charities, assisting with their initial set-up after the program so they can hit the ground running, as well as ongoing ad-hoc requests and advice as needed. Added to this, Operations supports other participants in programs run by AIM(e.g., people completing fellowships with our research team). While this is less than for the Charity Entrepreneurship Incubation Program, it increases as these programs mature. 

Our Operations team currently consists of ~2.8 FTE – our Chief Operating Officer (previous Managing Director and CTO of Founders Pledge), our Director of Operations (with a mixed background in legal services, management consulting, and scale-up operations), and a Senior Operations Manager (with a background in risk and security management in low- and middle-income countries). The team also relies on external contractors for some of its functions (e.g., bookkeeping, legal advice).

SPECIFIC RESPONSIBILITIES

The exact % split might vary throughout 2025 depending on AIM’s program strategy and number of programs after our yearly evaluation

Employee experience 

• Supporting the development and implementation of HR initiatives and systems

• Providing advice on policies and procedures

• Assisting in performance management processes

• Supporting the management of disciplinary and grievance issues

• Maintaining employee records according to policy and legal requirements

• Reviewing employment and working conditions to ensure legal compliance

Grants and compliance management support

• Support with processing almost £2M in grants per year for seed grants and other funding circles etc.

• Maintain grant tracking systems and ensure accurate reporting

• Ensure legal and regulatory compliance, particularly in the UK

• Support risk management initiatives, including cybersecurity

• Improve grants-related processes and procedures for efficiency

Event logistics

• Organising internal and external events like our Christmas party, retreats, and community co-working days; contingency planning, determining objectives and conducting post-mortems

• Assisting the Recruitment team with logistics needs (e.g., booking travel and accommodation, getting materials to venues)

Automating workflows and building internal tools

• Identifying opportunities to systematise or automate processes with a view to increasing efficiency

• Responding to internal calls for greater systematisation (e.g. “we need a CRM”), mapping out costs and benefits

• Leveraging spreadsheets, no-code and low-code tools to build internal systems

• Maintaining internal systems and refining based on quick feedback loops and user feedback.

Overseeing our facilities management

• For our London office and residential accommodation, we are managing an external service provider tasked with the regular upkeep and operation of these facilities. There is some chance that the functions performed by this external service provider are brought in-house, but at the moment we expect this function to remain outsourced and for the Operations Manager to play an overseeing role. 

Ad hoc tasks

• We believe that the above describes the key buckets, but in essence, the Operations team tends to step in and be needed wherever their help is cost-effective to solve or prevent problems

FUTURE GROWTH TRAJECTORIES

Future growth trajectories for excelling hires could look like:

• As an entry-level role, you’d have the opportunity to advance to Senior Operations Manager and eventually Director of Operations (although the latter would depend on a vacancy being available) 

• There would be room for specialising in a specific area of Operations, such as HR or finance

• As part of your professional development, we could explore more technical routes such as investing in coding or no-code training

EXAMPLE OF THE WORK YOU'LL BE DOING

• After an initial brief, independently organise the entire lifecycle of an event at our office expecting between ~15-50 people to attend. You would know the goal of the event, some parameters like the budget, and would have some light assistance from other staff or external partners with whom we’re co-hosting the event.

• Effectively acting as an office manager/all-rounder for AIM’s London office. This means overseeing day-to-day operations to ensure smooth functioning, including managing office supplies, coordinating with service providers and contractors, and promptly triaging and resolving issues as they arise. Additionally, it means implementing and improving office policies, such as policies around hotdesking, inviting and vetting guests, meeting room usage, etc. 

• After supporting another department with their work, you realise that a series of manual steps they take could be made much more efficient by creating an automated workflow using Airtable and Zapier. You follow a user-centred design process to collect information about requirements, must-haves and nice-to-haves and then build a prototype to later test and refine. 

• Entirely oversee our managed accommodation for staff and program participants, responding to booking requests and changes, ensuring seamless check-in and check-out procedures, and promptly responding to requests or issues. 

• Knowing AIM’s internal policies and ensuring they’re being followed. For example, reviewing expenditure at the end of the month and checking adherence to our Financial Controls Policy, touching base with staff to check whether they have a professional development plan in place.

ABOUT YOU

This role will likely suit an early to mid-level operations generalist, but we’re also very interested in hearing from more senior operations specialists as there is room for future growth in responsibilities within the organisation depending on competency and expertise. We would also be keen for talented recent graduates applying for this position as many areas of responsibility can be learned by a quick learner fairly fast.

We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.

THE IDEAL CANDIDATE

• Has a bias to action, meaning they prioritise taking initiative when they see a problem and make decisions quickly to drive progress and maintain momentum

• They are excited to play a supporting role and to step up and take pride in doing whatever needs to be done

• They use techniques that allow them always to be moving forward (e.g. prioritisation, time-boxing), and find it easy to pivot in the face of new information (i.e. don’t succumb to the sunk cost fallacy)

• Learns new skills or becomes familiar with new processes quickly, particularly by diving in head first and learning by doing. 

• Is a highly organised, conscientious person and often relied upon to organise something (e.g., a holiday)

• Leans towards frugal solutions (e.g., the second cheapest product), using 80/20 principles, and cheap tests / MVP testing over perfection where possible

• Has had positive past experiences testing aspects of this role before (e.g., maybe they have organised an event from scratch before and both enjoyed it and had positive results)

• Is thinking of their career trajectory as in operations management or closely related fields rather than as a stepping stone to a different career

• Is generally tech-savvy and, for example, defaults to a spreadsheet or finds appropriate tools when trying to solve a problem

• Is a tactful person who can adeptly communicate about delicate issues

Desirable specific skills and areas of experience include: 

• Previous experience using Google Workspace suite of apps (i.e. Gmail, Docs, Sheets, Slides)

• Previous experience or willingness to learn how to use Slack, Asana, Airtable and Zapier

• Comfort working in a start-up environment. This means:

  • Wearing multiple hats: Ability to take on diverse tasks beyond a single job description.

  • Adaptability to change: Thrives in a fast-paced setting where priorities can shift rapidly, and new challenges arise unexpectedly.

  • Proactive problem-solving: Takes initiative to identify and address issues independently, often with limited resources.

  • Comfort with ambiguity: Operates effectively without always having clear guidelines or established processes, using creativity and resourcefulness.

  • Team collaboration: Works closely with a small team, where collaboration and communication are key to success.

  • Ownership of projects: Takes full responsibility for projects from conception to completion, often with minimal oversight.

WHAT WE OFFER

• A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff

• High levels of intellectual challenge, autonomy, variety, and learning on the job

• An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community

• Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals

• A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density

• Significant opportunities to attend events and conferences to represent AIM, including international travel

BENEFITS

• A flexible working schedule, 30 paid days off per year, and unlimited sick leave

• UK visa sponsorship, if needed, as well as support with moving costs if relocating to London

• An annual costs-covered retreat to bring our whole team together to celebrate our achievements

• A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals 

• Parental, dependents, and compassionate leave schemes

• A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension

• We are open to discussing specific personalised perks or benefits that may enhance your work experience

APPLICATION PROCESS

Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.

Applicants will be asked to complete the following stages:

1. Submitting our general application form (30 minutes to 1 hour),

2. A general test task (2-3 hours) with the top 10 to 30 candidates,

3. An initial interview (15 minutes) with the top 10-20 candidates,

4. A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,

5. A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.

We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.

Liberty is looking for a creative and strategic lawyer to join its legal team.  Strategic litigation is core to Liberty’s work.  Our lawyers work closely with the rest of the organisation using casework and legal advice to help Liberty reach its strategic goals.  You will be responsible for running a small caseload of strategic litigation, conducting interventions and providing specialist human rights advice.  A large part of the role is identifying and then scoping potential cases, working closely with other organisations to develop the litigation in a collaborative and creative way.

If you are interested in a job that involves innovative legal work in the NGO sector, we would like to hear from you. We have deliberately not included a requirement for a certain level of PQE in the selection criteria as we are keen to hear from candidates with pre-qualification experience, including experience outside the legal sector.  We are also interested in more experienced applicants who may not see themselves as a human rights lawyer, but are interested in moving into this area.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.

The deadline for applications is 12PM Friday 8 November 2024.

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held on the week commencing 18 November 2024

Second round interview will be held on the week commencing 25 November 2024

Apply via the job board on our wesbite.

Head of Individual Giving and Legacy

Location: Hybrid location – min 2 days per week in the office (Cheam, Surrey)
Contract Type: Full time
Hours: Full time (35 hours per week)
Salary: £53,000-£55,000 per annum

At the Charity for Civil Servants, we can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, we help current, former or retired civil servants get the best support.
 
We’re looking for an experienced and proactive Head of Individual Giving & Legacy to join our team as we embark on the next phase of our strategy to accelerate growth of regular income and legacies.
 
This exciting role will help to lead the main public-facing profile of the Charity for Civil Servants as we seek to embed our presence as a UK-wide charity.
 
If team leadership and being part of an exciting and creative team responsible for growing our largest income streams is for you then we would like you to get in touch!
 
In return, we can offer you a vibrant team culture, excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.
 
To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 11.59pm on 17 November.
 
Interviews will take place on 25 and 27 November. Please let us know in your covering letter if either of these dates would be difficult for you or if you need any adjustments to enable you to perform to your best at interview.
 
The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

Apply now

We’re looking for an experienced and proactive Head of Individual Giving & Legacy to join our growing team as we embark on the next phase of our strategy to accelerate growth of regular income and legacies.

You may also have experience in the following: Head of Individual Giving, Legacy Manager, Fundraising Manager, Individual Giving Manager, Donor Management, Fundraising, Fundraiser, Business Development, Senior Fundraising Officer, Charity, Charities, Third Sector, NFP, Not for Profit, Marketing Manager, Marketing Coordinator, Direct Marketing, etc.

REF-217 642

Our prior Program Manager has moved up to the role of Chief Programs Officer on our executive team. As such, we are looking for a deeply impact-motivated Program Manager to run our flagship Charity Entrepreneurship Incubation Program. In this role, you will train, advise, and pair exceptional potential founders through a twice-annual, two-month training program. This culminates in supporting the founders through a seed fundraising round and the launch of new charities delivering exceptionally cost-effective programs at scale across global development.

Our program has incubated more than 40 new charities over the past five years, with many receiving recognition from charity evaluators such as GiveWell and Animal Charity Evaluators as field-leading organisations.

IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.

ABOUT THE ROLE

The Charity Entrepreneurship Incubation Program is a twice-a-year intensive training program enabling cohorts of 8-16 exceptionally talented international entrepreneurs and nonprofit professionals to launch outstandingly cost-effective, evidence-based new nonprofits in the space of two months. 

The program chiefly consists of a twice-annual sequence.

• Preparing the upcoming cohort and running the initial book club where participants deep dive into our handbook and the recommended idea reports

• The two-month program itself, which includes a 2+ week in-person section and consists of training and coaching participants to select co-founders and ideas

• Post-program support to the new founders, providing ongoing guidance and facilitating connections with our networks of mentors and alumni.

• Evaluation and improvement work for the program itself,  and the post-program support and evaluation plus improvements period. In between, the team 

The Charity Entrepreneurship Incubation Program team chiefly consists of ~two FTE preparing and running the program and  interacting regularly with the recruitment team (for finding and selecting the ideal program candidates), the research team (for selecting and adapting the ideal charity ideas for the program participants), and the operations team (for supporting the incubated projects immediately upon launch through the program). This role reports to Samantha, our Chief Programs Officer, and works closely together with Steve, the second Program Manager who focuses mostly on participant training and coaching.

SPECIFIC RESPONSIBILITIES

The exact %s of these will depend on what will be most impactful and the interests and skill areas of the successful candidate, but will likely look something like this:

Direct Program Management - 40%

• During the preparation phase:

  • Clearly and proactively managing timelines and communications with internal staff, external partners, and program participants

  • Improving systems such that running the program becomes more efficient and effective round over round

• During the program phase for 8 weeks twice a year (February to March and August to September):

  • Facilitating training sessions  - discussions, presentations, workshops - with participantsbased on best practices

  • Providing key feedback on participant project work on short timelines, including on materials such as cost-effectiveness analyses, geographic assessments, theories of change, budgets, pilot plans etc.

  • Mentoring participants directly in 1:1 calls and chats

  • Guiding participants through two intense in-person weeks in our London office, including in their co-founder and charity idea testing and decisions

• Towards the end and immediately following the program:

  • Helping participants develop our raw researched top nonprofit ideas into organisations ready to implement a first pilot within mere months of graduating

  • Advising participants on key decisions regarding their charity and providing encouragement and support to get their project proposals across the finish line in time for the seed network funding circle to award seed grants

  • Connecting graduates with suitable mentors from our network and identifying, engaging, and onboarding new mentors

Alumni/Community Management & Development - 40%

• Identifying, championing, and, where suitable, delegating post-program support initiatives that would improve charity outcomes (e.g., speed, likelihood, and size of impact)

• Creating opportunities for connection, collaboration, and cross-learning of our growing alumni and extended community

• Managing a growing extended community of mentors, advisors, and service providers that could support our charities at different stages of their development (e.g., seed, pilot, scale-up, external evaluation)

• Managing shared digital knowledge and communication bases like our resource hub and 300+ member slack community

• Evaluating opportunities and focusing on the most impactful ones

Program Improvement / M&E - 20%

• Carrying out and improving our internal program monitoring & evaluation:

  • Collecting and assessing feedback from participants and alumni

  • Prioritising areas for improvement

  • Brainstorming and deciding on solutions

  • Implementing or delegating improvements

• Identifying priority gaps in program curriculum and structure based on M&E, proactive research, and later charity outcomes

• Designing or adapting existing content, including applied projects, workshops, or written material, to support program goals

FUTURE GROWTH TRAJECTORIES

This is a senior role within AIM, but future growth and expertise development trajectories for excelling hires could look like:

• Focusing on charity strategy development and advising: a hire with more experience and expertise in launching, piloting, and scaling could play a more active hand in revamping our content and mentoring charities on their strategies from the outset; i.e. advising closely on plans, giving more feedback on early project plans, mentoring directly post-program, etc.

• Leaning into building out a thriving alumni ecosystem: optimising our post-program coordination, expanding our partnership work, spending more work on post-program content and community, coordinating our networks of alumni and mentors, creating digital/in-person events, and other strategies to help our charities and their staff reach & expand their potential

• Becoming an expert in M&E: playing a heavier role in the impact assessment & optimisation of Charity Entrepreneurship as the key impact arm of AIM. This would involve more collaboration with our research and recruitment teams to improve our systems and feedback loops, and/or our M&E specialist working to create early internal evaluations of our charities and later external evaluations

• (At some point) going through our Charity Entrepreneurship Incubation Program themselves as a participant, bringing all the built skills and expertise to bear in their own nonprofit

ABOUT YOU

The role is most suitable for a mid-level professional (3-5+ years of experience) with a background in running programs or nonprofit organisations. An ideal candidate may bring experience in launching and implementing new or early-stage programs or in conducting earlier stage intervention research or monitoring & evaluation work, particularly in LMIC contexts. The applied experience will be invaluable in training, pairing, and advising the next generations of incubatees who are aiming to launch some of the most impactful nonprofits in the world.

We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.

THE IDEAL CANDIDATE

• Personality traits:

  • Conscientious and organised

  • Has a bias toward action

  • High emotional intelligence

  • Calm under pressure when others around them may feel stressed out (i.e. program participants making important decisions)

  • High standards and a constant desire to improve

  • Excited to ruthlessly focus on only the most effective tasks

  • Highly collaborative, low personal ego

  • Keen to give and receive feedback

  • Quick and self-driven learner

  • Excited to advise and learn across a range of cause areas and interventions (global health & development, animal welfare, policy…)

• Competencies / abilities:

  • Highly organised and autonomous, able to run projects with many moving and constantly changing parts from start to finish and call in external input or support where needed

  • Generalist, with a good balance of “people” and “project” skills

  • Can sensitively deliver critical feedback and nudge participants into more impactful directions while leaving them feeling optimistic and motivated

  • High cultural sensitivity (our participants are from all over the world) and ability to flexibly communicate with a wide range of stakeholders (e.g., potential candidates, mentors, funders)

  • Able to analyse and synthesise information from a range of quantitative and qualitative sources (e.g., putting together ideal co-founder pairings on the basis of numerical information from surveys and program project performance ratings plus qualitative information from 1 on 1s)

• Experience / technical skills:

  • Interest in and knowledge about the charity sector and a sense of key factors that make organisations successful

  • Deeply results-focused and impact-minded

  • Some prior experience with interventions and sectors from our key cause areas of global health & development, animal welfare, and policy, or occasional exploratory cause areas (e.g., biosecurity and meta charities)

  • Has some basic familiarity with a range of sources of (especially empirical, quantitative) evidence and can (learn to) both teach and advise on them

Desirable Skills and Experience Include:

• Experience delivering programs in nonprofit or government settings, ideally in LMICs

• Experience in founding or working at early-stage organisations

• Foundational (empirical, nonprofit) research literacy

• Basic quantitative and spreadsheet skills

• Knowledge of Global Health & Development and/or Animal Welfare and/or the EA space and an existing network in one or more of these

WHAT WE OFFER

• A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff

• High levels of intellectual challenge, autonomy, variety, and learning on the job

• An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community

• Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals

• A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density

• Significant opportunities to attend events and conferences to represent AIM, including international travel

BENEFITS

• A flexible working schedule, 30 paid days off per year, and unlimited sick leave

• UK visa sponsorship, if needed, as well as support with moving costs if relocating to London

• An annual costs-covered retreat to bring our whole team together to celebrate our achievements

• A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals 

• Parental, dependents, and compassionate leave schemes

• A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension

• We are open to discussing specific personalised perks or benefits that may enhance your work experience

APPLICATION PROCESS

Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.

Applicants will be asked to complete the following stages:

1. Submitting our general application form (30 minutes to 1 hour),

2. A general test task (2-3 hours) with the top 10 to 30 candidates,

3. An initial interview (15 minutes) with the top 10-20 candidates,

4. A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,

5. A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.

We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

Position

Reporting into the Head of Communications, this is a strategic and hands-on management role responsible for driving ShareAction’s media function and acting as a key business partner for colleagues across the organisation. Using your experience of developing media strategies, you will advise teams on how to enhance ShareAction’s position as a thought leader on responsible investment, support organisational goals to influence decision-makers and engage target audiences and help manage ShareAction’s reputation by advising on risk and mitigation. You will line manage a Media Manager and Senior Media Officer in the UK and provide guidance to a Media Advisor in Brussels to design and deliver high-quality media relations activity and ensure the effective operation of ShareAction’s press office and internal processes, including media monitoring and reporting.

You'll play a key role in the development of campaigns to hold global companies to account for their impact on people and planet and promote research and recommendations to support our vision of a world where responsible investment is the norm. With excellent interpersonal skills, you’ll be able to work collaboratively, supporting colleagues to engage effectively with the media.

If this sounds of interest, we’d love to hear from you.

What you’ll bring to the team

We want to hear from you if you have substantial experience working in a press office or as a journalist, with recent experience at a senior level, and a strong track record of securing positive coverage to achieve brand, engagement and influencing goals. This role would suit someone who is skilled in developing and delivering media strategy to support organisational objectives – including thought leadership activity for specialist audiences – and has the interpersonal skills to collaborate effectively with colleagues at all levels across the organisation and win support for your recommendations. You’ll be a highly regarded people manager who has a proven track record of developing junior team members and putting in place the structures and support for them to succeed. You’ll be passionate about using the power of communications to help drive a better future for people and planet.

This role would suit someone who has outstanding verbal and written communication skills, with a flair for breaking down complex issues and the ability to use framing and messaging techniques to produce high-quality content that can resonate with target audiences and inspire action. You’ll enjoy working in a fast-paced, changing campaigning environment and have excellent organisational skills to be able to manage multiple projects at once. You might have previous experience developing media activity within a campaigning or advocacy organisation or on social, environmental or financial issues.

While we hope we’ll find someone with the majority of these skills and experience, we’re keen to hear from you even if you don’t have them all. We appreciate lots of skills are transferable, and we welcome opportunities to explore different ways of achieving our goals.

We are currently formalising our hybrid working policy; however, as this role involves a lot of close collaboration with London-based colleagues, there is an expectation that you will be able to come into the office once a week. The whole Communications team meets together in person at least once a month.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
• A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• 8% non-contributory pension: invested with NEST and their green funds.
• A healthcare cash plan with Westfield that gives you money back on your healthcare costs.
• An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay starting at 5 weeks’ full pay from day 1.
• Season ticket loan and cycle-to-work scheme.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9.00 am on Monday 25th November 2024.
First-round interviews: Thursday 5th and Friday 6th December 2024.
Second-round interviews: Thursday 12th and Monday 16th December 2024.

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

Please be aware that when shortlisting, we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.

About us

An exciting opportunity has arisen to join Pro Bono Economics (PBE), an organisation that prides itself on its flexible working environment, culture of learning, focus on employee wellbeing and the strength of our employee relationships. PBE offers a strong benefits package, opportunities for development and a team working at the top of their game.

PBE’s mission is to end low personal wellbeing in the UK. We do this by helping charities and social enterprises understand their economic and social impact, so they can improve their overall effectiveness. We enable professional economists from the private and public sectors as well as academia to volunteer their skills to tackle some of the most pressing issues in society. We have worked with over 500 charities since our inception in 2009.

Having successfully delivered a major programme of groundbreaking work on the condition of the charity sector in the form of the Law Family Commission on Civil Society at the start of 2023, PBE is entering a new phase in its development. Building on its growing research and policy expertise and its strong association with the social sector, the organisation is taking a bottom-up and top-down approach to exploring, understanding, and tackling the causes and consequences of low personal wellbeing in the UK that uses the insights and perspectives of charities and community groups as a unique jumping off point. PBE is focused on delivering high quality research that both translates into real policy and practice impacts for people with low wellbeing and supports a more effective social sector to help deliver that change.

About the role

The Head of Fundraising will be responsible for executing Pro Bono Economics’ (PBE) fundraising strategy under the Director of Development’s guidance. This role focuses on increasing and diversifying income through building relationships with trusts, foundations, corporates, and high-net-worth individuals, while also securing funding for specific research projects in collaboration with the research team. The role includes managing donor engagement, overseeing grant applications, leading a small team, and ensuring compliance with fundraising regulations, all while maintaining operational oversight of the fundraising department.

Post type: Full-time, Permanent, hybrid working

Staff Benefits

• 28 day annual leave per year (excluding bank holidays)
• 7% employer pension contributions
• Group life assurance scheme and sickness cover
• Employee assistance programme
• Enhanced parental leave policy
• Generous personal development budget
• Discounted university gym membership
• A flexible work environment committed to employee wellbeing

Main Duties & Responsibilities

• Fundraising strategy implementation: Deliver PBE’s multi-year fundraising strategy to expand and diversify income from major donors, trusts and foundations, corporate partners and research institutions
• New business development: Identify and secure new funding opportunities, focusing on building sustainable partnerships.
• Research support: Collaborate with the research team to identify funding for specific research projects and submit tailored grant proposals.
• Donor engagement: Steward relationships with existing donors, ensuring renewals and funding upgrades.
• Bid writing & reports: Develop and write compelling grant applications, case for support documents and reports which communicate PBE’s services and research programmes.
• Departmental leadership: Support the Director of Development in managing budgets, resources, and a fundraising officer, ensuring team efficiency and future planning.
• Regulatory compliance: Ensure adherence to fundraising regulations and policies, including GDPR and safeguarding.

About you

Report directly to the Director of Development, the Head of Fundraising will have the following experience and skills.

Experience

• You have senior fundraising experience across a broad mix of income streams, a talent for building partnerships, bid writing and a strategic mindset.
• Experience working with research-driven organisations is a plus, as is familiarity with CRM systems like Salesforce.
• You are happy to roll up your sleeves and spend as much time focused on immediate management and income priorities as you are on strategy and ideation.
• Will be suited to a senior fundraiser looking for their first Heads of role or someone who has already taken that step.
• A strong commitment to PBE’s internal culture of inquisitiveness, generosity, honesty and respect.

Skills/Competencies

Ideal characteristics

• Fundraising expertise: Proven experience in securing multi-year funding from trusts, foundations, corporates, and high-net-worth individuals.
• Grant writing: Strong ability to develop persuasive funding applications and project reports.
• Relationship management: Excellent interpersonal skills with a track record of managing donor relationships and securing renewals.
• Research funding knowledge: Ability to work closely with the research team to identify and secure funding for specific research projects.
• Project management: Ability to deliver complex projects on time, set priorities, and manage resources effectively.
• Team leadership: Experience managing teams, fostering development, and making resourcing decisions.

Core competencies

• Strategic thinking: Experience executing strategies that align with organizational goals.
• Communication: Exceptional writing and presentation skills, adaptable to different audiences.
• Attention to detail: Commitment to quality and precision in both written work and fundraising operations.
• Collaborative approach: Ability to work effectively with internal teams and external stakeholders.
• Adaptability: Ability to thrive in a fast-paced, evolving organisation, responding to new opportunities.

Desirable characteristics

• Experience working within research-driven organisations.
• Familiarity with fundraising databases (Salesforce preferred).
• An eye for detail and a strong dedication to quality.
• Proven ability to work independently and manage priorities and deadlines, alongside an ability to work collaboratively in a small team.

 

 

PBE is an equal opportunity employer and values diversity. We encourage applications from all parts of the community, and we give all applicants and employees fair and equal treatment, regardless of age, race, gender, religion, sexual orientation, disability, or nationality. We also guarantee an invitation to interview for all applicants with disabilities who show evidence that they can meet the role’s ideal criteria.

For details of our applicant’s privacy policy, please see PBEs website

Please note that PBE does not hold a sponsorship licence and is therefore unable to provide work sponsorship visas for this role.

As part of the interview process, you will be required to complete a pre-interview task or presentation. Further details will be provided in due course

Job Title: Equality, Diversity and Inclusion Lead
Organisation: The Society and College of Radiographers
Location: Hybrid (London/Home) or Homeworking options available.
Salary: £58,235 per annum (+ London Allowance: £6,246 for London/Hybrid or £1,023 for Homeworking).
Contract Type: Permanent / Full-Time
Benefits: 37 days annual leave plus bank holidays, final salary pension scheme, access to wellbeing initiatives, and shopping discounts.

Are you passionate about creating a more inclusive, equitable and diverse future? Do you have the vision and experience to lead meaningful change within a diverse organisation? We are looking for a motivated and collaborative Equality, Diversity and Inclusion Lead to drive forward Diversity, Equity, Inclusion and Belonging (DEIB).

About Us:
The Society and College of Radiographers (SOR/COR) are two separate companies operating together to provide service and support for those involved in radiography. Together they comprise the professional body and trade union for those practicing in medical imaging and radiotherapy. The Society of Radiographers has an exciting opportunity to join our team with a wide remit across the organisation.

We are looking for a positive and knowledgeable leader with the experience, skills, capacity, and enthusiasm to influence and lead on all aspects of diversity, equity, inclusion and belonging across the SOR/COR.

About the Role:
This role will have lead oversight of diversity, equity, inclusion and belonging (DEIB), working cross organisationally to create a dynamic, aspirational, and ambitious DEIB culture both within the SOR/COR and amongst SOR member workplaces.

We are creating a culture that reflects the diversity of the world around us and where employees & members have confidence and ability to challenge discrimination and structural barriers to inclusion throughout the profession, in workplaces, education and radiography practice.

Working inter-departmentally, with colleagues, networks and members, this role will develop a long term DEIB strategy that supports our strategy and embeds DEIB into everything we do, with a strong focus on collecting, analysing and using data to inform action plans and measure success. With strong leadership and ambassadorial skills, this role will be instrumental in challenging discrimination and non-inclusive behaviours that may arise in the workplace.

DEIB is everyone's responsibility at the SOR/COR, but this role will be the subject matter expert, interpreting DEIB standards, best practice, and legislation. The role will help colleagues, leaders, officers, and members understand their collective and individual responsibilities.

What We're Looking For:
This is a pivotal role for the SOR/COR and you will have demonstrable successful experience in the field of equality, diversity and inclusion, particularly within the context of facilitating culture change and organisational development in organisations.
In your application, you will be able to demonstrate your experience of championing equality, diversity and inclusion and effective management of projects. Collaborative working skills across organisations with the ability to establish and maintain good working relationships internally and externally, whilst championing EDI is a key requirement.

We want you to call out inappropriate behaviours and help others develop an understanding of their role in building an inclusive culture where everyone can be who they chose to be at work and where everyone is valued regardless of their background or status.

You will possess an empathetic understanding of issues around discrimination and marginalisation, coupled with a strong working knowledge of relevant legislation, latest reports, and research relevant to the lived experiences of those from marginalised backgrounds or those with protected characteristics.

Diversity, Equity, Inclusion and Belonging
We are committed to cultivating an inclusive and diverse workplace as we believe that this fosters creativity and innovation and is representative of the world around us, and everyone is eligible to apply. We especially encourage applicants from ethnically diverse and underrepresented backgrounds to apply, reflecting the true diversity of our membership body.

We are a Disability Confident committed organisation dedicated to fostering an inclusive recruitment experience for everyone. If you need assistance with your application, or a reasonable adjustment to the recruitment and selection process - for example, because you are neurodivergent, or have a physical, sensory, cognitive, mental, visible or invisible disability - please let us know, and we will be happy to help.

We encourage candidates to bring diverse perspectives and experiences to the role. Whatever way you like to work, and whatever your background, if you have the skills, experience, talent, and commitment to join our team, we would like to hear from you.

Join us and be a driving force for a more diverse, equitable and inclusive future. Apply today.

How to Apply
To apply, please contact our retained consultant Will Worthington on 07884 696 980 for a confidential conversation and to discuss the application process.

Closing Date: Sunday 10th November 2024
Interviews will take place virtually.

We reserve the right to close this vacancy early in the event of a high number of applicants. Candidates are therefore encouraged to avoid delay in submitting their application.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Global Head of Diversity, Equity, and Inclusion

Location: The role can be based in one of the following WaterAid country offices - Bangladesh, Kenya, Nepal, Rwanda, South Africa, Nigeria, or the UK, subject to right-to-work eligibility in the respective country.

Salary and Benefits: Salaries and benefits for different countries vary in line with the location of the successful candidate and depending on experience.

• South Africa: 1,544,179 – 1,934,744 ZAR per annum (pro-rated to working hours), plus benefits
• Nigeria: 44,598,095 - 55,747,420 NGN per annum (pro-rated to working hours), plus 33% of basic pay in allowances and temporary 17% Economic Turmoil Allowance
• Rwanda: 75,064,811 – 107,831,407 RWF per annum (pro-rated to working hours), plus benefits
• Nepal: 8,348,203 – 12,249,824 NPR per annum (pro-rated to working hours), plus benefits
• Bangladesh: 4,341,759 – 6,386,733 BDT per annum (pro-rated to working hours), plus circa 100% of basic pay in allowances
• Kenya: 9,670,237 – 12,876,291 KES per annum (pro-rated to working hours), plus benefits
• UK: circa £75,000 per annum (pro-rated to working hours), plus benefits

Contract: Full time, Permanent. We are open to applications from candidates who would be interested in a part-time role of 80% or four days a week. Flexibility will also be needed in consideration of time zones for global meetings.

About WaterAid:
WaterAid is an international not-for-profit organisation, determined to make clean water, decent toilets and good hygiene normal for everyone, everywhere within a generation. Only by tackling these three essentials in ways that last can people change their lives for good.

About the team:

The Global Head of Diversity, Equity and Inclusion will be a member of the leadership team for WaterAid’s newly formed Global People Team, reporting to the Global Director of People and being a trusted advisor to Chief Executives and their teams across the whole WaterAid federation. The post holder will recruit and line manage the new role of Global Diversity, Equity and Inclusion Advisor. They will also support the Global Power and Diversity Steering Group and develop a network of diversity champions across WaterAid, providing this group with leadership, support and coordination.

About the role:

WaterAid is a global federation united by a common mission to transform lives through sustainable and safe water, sanitation and hygiene. Our values and global strategy underpin our commitment to being a diverse and inclusive organisation where WaterAiders, and those we work with, feel empowered and able to be themselves.

We are passionately committed to being an organisation where everyone is welcome, included, treated with respect and where diversity and difference is celebrated. Our ambition is to be a united federation that recognises and values the diverse contributions of all stakeholders in service of delivering our mission. We are committed to understanding and tackling the power imbalances that act as obstacles to the achievement of our mission, within our organisation and in our relationships with partners and communities. This role is critical in enabling this to be achieved.

A visible and inspiring leader, with substantial experience in change management, you will support and oversee the delivery of four federation-wide diversity, equity and empowerment commitments:

• We will continually strengthen our individual and collective understanding, allyship and action.
• We will ensure inclusive practices in all areas of our work.
• We will ensure that we are mission-centric in our organisational design, resourcing and partnerships.
• Our communications will be inclusive and respectful.

You will also lead on the development, implementation and monitoring of our global diversity, equity and empowerment strategies; and support the creation of contextually appropriate local diversity, equity and empowerment action plans.

About you:

Essential

• A good understanding and substantial experience of power, equity, diversity and inclusion dynamics that can arise in a global organisation.
• An experienced change manager with experience of developing and delivering power, diversity and inclusion organisational change programmes and strategies.
• An inspiring leader, able to create and communicate a compelling vision and provide a supportive, enabling environment to others within a culturally diverse stakeholder community.
• Good interpersonal skills and ability to communicate complex and sensitive information to a diverse range of stakeholders. Ability to listen, gain trust, ask searching questions and hold colleagues to account.
• Excellent judgement and a high level of resilience and emotional intelligence.
• Good project and programme management skills - able to see the interconnections between different pieces of work, connect relevant stakeholders and bring clarity and structure to action plans. Experience in leading cross-functional teams.
• Able to analyse and interpret data to inform effective decision making.
• Excellent verbal and written communication skills. Proven ability to produce accurate, clear and concise documents that meet the needs of the audience.
• Degree level education ideally in one of the social sciences, organisational development or a related field.
• A commitment to WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, and a working style that reflects these.
• Willing and able to travel internationally.

Desirable:

• Ability to speak languages used in countries where WaterAid works would be an advantage, particularly French, Portuguese and Spanish.
• Experience of working in the international development sector and of living or working in one of the countries where WaterAid has programmes.

Closing date: Applications will close at 12.00 GMT on Friday 8 November 2024. First-round interviews will be held on 26 or 28 November. Second round interviews will be held on 6 December 2024. Interviews will take place online via Microsoft Teams.

How to apply:  We are working with Macaulay Search on this appointment. Click on ‘Apply’ to download the full job pack. If you are interested in the role and have the right skills and attributes, please send your application to the email address specified in the job pack by 12:00 GMT on Friday 8 November.

Pre-employment screening:  To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our vacancies require a criminal record check or certificate of good character from the country of location. 

Our commitments

Our People Promise

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes but is not limited to: race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which include counterterrorism, safeguarding and criminal record checks).