Supporter Services Officer Jobs in London, Greater London

This is an exciting opportunity for an individual with demonstrable research and development experience to play a key role supporting the delivery of our Diocesan strategy, Southwark Vision 2024-2035, Christ Centred Outward Focused. As a result of a successful application for funding from the national church, the Diocese of Southwark has launched the Southwark Diocesan Investment Programme (DIP) - a multifaceted, integrated and transformational programme designed to help resource and implement Southwark Vision and further mission, ministry and growth in parishes across the Diocese.    

The DIP Research and Development Officer will be a member of the Diocesan Strategic Development Unit working specifically on researching and developing different workstreams for this exciting new progamme as it starts and also contribute to the existing strategic development funded projects coordinated through the Strategic Development Unit.  

About you

• Excellent attention to detail and accuracy in work, with strong organizational and time-management skills.
• Self-motivated and able to work independently, as well as part of a team.
• A flexible and adaptable approach to work, with a willingness to learn new methodologies or techniques.
• Demonstrated commitment to ethical research practices and maintaining confidentiality.
• Proficient in data analysis, with the ability to interpret complex datasets and produce clear findings. 

A good understanding of the structure, breadth and dynamics of the Church of England will be important, along with the desire to serve our churches and support a fruitful future.

Are you interested in applying? Please view the Job Information Pack for full and further details about the role, including shortlisting and interview dates.

About us

The Diocese of Southwark is one of the 42 dioceses of the Church of England, created in 1905 from part of the ancient Diocese of Rochester. The Diocese covers South London and East Surrey, is one of the largest Dioceses in the Church of England and the most diverse, and is divided into three episcopal areas: Croydon, Kingston, and Woolwich. It has the London home of the Archbishop of Canterbury and has the centre of the Church of England in the diocese, Lambeth Palace. Today the Diocese ministers to nearly three million people over an area of 317 square miles through its 293 parishes and 105 church schools, educating more 37,000 young people. The churches offer welcome, care and dignity to their parishes, supporting those in education, hospitals and prisons, and pioneering communities seeking to reach out and serve in new ways.

Equal Opportunities

The Diocese has a strong commitment to equal opportunities and will not discriminate on the grounds of race, nationality, age, sex, disability, marital status, sexual orientation, religion or belief. Its employees are expected to abide by the Equal Opportunities Policy which embodies these principles.

Department: Finance and Corporate Services directorate

Location: hybrid working – currently a minimum of two days per week in our Aldgate, London office

Hours of Work: 37.5 hours

Contract: Full time, permanent

Salary: £78,000 – £86,000 per annum

Closing date: Tuesday 12th November at 11.59pm

Annual Leave: 33 days (plus eight bank holidays pro rata)

Benefits:

• enhanced maternity, paternity, adoption, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to wellbeing app (healthy living tips and Bright TV )
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development committed (bespoke training, LinkedIn Learning etc)
• employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)

Background:

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Purpose of the job/About the role

Following a period of successful growth, we are investing in our people, technology and infrastructure to better meet the changing needs of those we serve. To support this transformation, we are seeking a Deputy Director of Finance and Governance to play a pivotal role in strengthening our finance and governance capabilities.

Within this key post, you will lead a team of finance and governance professionals, supporting the Director of Finance and Corporate Services. You will ensure reliable and accurate financial reporting for the charity, oversee finance projects, and establish a proportionate, robust risk and governance framework.

As a strategic leader, you will contribute to the overarching strategy for Finance and Corporate Services, collaborating with the director to develop and implement the Finance and Governance strategy, ensuring this aligns with the Dementia UK’s organisational goals and translate into clear, measurable targets. Collaboration with the fundraising and program teams will also be essential to ensure accurate financial management of grants and donations.

To succeed, you will be a fully qualified accountant (ACA, ACCA, CIMA, or equivalent) with extensive senior-level financial management experience, ideally within the nonprofit or charity sector. A strong working knowledge of Charity Commission and SORP reporting requirements is essential, along with experience in creating and implementing strategic finance initiatives. You should also have a background in managing audits and working within governance and risk management frameworks.

Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

The Youth Participation and Support Worker will work with care experienced young people subject to immigration controls, to tackle the injustice and inequity of the systems, policies and procedures that define their lives.

They will support young migrants to evaluate what they have learned through their experience of being in care and going through the immigration system so that young people are able to recognise the skills and strengths they have developed. They will support young people to engage with a range of opportunities to develop and use their learning, skills and strengths through our Young Community Leaders programme.

We would love to hear from you if you have: 

• Experience of working in a practical support role with refugee, asylum seeking, unaccompanied asylum seeking and migrant children and young people in the UK.
• Experience of delivering group activities to young people.
• Ability to build trusting and empowering relationships with young people.
• Knowledge of the issues faced by care experienced migrant children and young people.

Our organisation:

SLRA is a well established local migrant support organisation working alongside refugees, asylum seekers and other migrants who are at risk or in crisis due to immigration issues. Our committed, supportive team works alongside local volunteers to provide a range of services including advice and casework, supportive group sessions, youth casework and activities for families and young people. 

The benefits: 

• 28 days annual leave plus bank holidays (pro rata) 
• 5% employer pension contribution 
• Ongoing learning and development opportunities 
• Being part of a committed, supportive and inclusive team 
• Cyclescheme

We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of immigration policy and practice. 

This is a part-time position offering flexible hours (21 hours per week) to attract the best candidate. Reporting directly to the Board of Trustees, you will provide strategic and operational leadership to our dedicated team. Your key responsibilities will include:

• Deliver our Strategic plan: Collaborate with the Board and staff  to  implement  our compelling strategic vision for the project, ensuring alignment with our vision, mission and operational objectives.
• Financial Sustainability: Spearhead fundraising initiatives, secure diverse funding streams, and manage budgets effectively to ensure the charity’s  long-term financial health. This will include a strong focus on grants, bid  writing and cultivating relationships with funding partners.
• Operational Excellence: Oversee the effective delivery of all programmes and projects, ensuring high-quality standards and compliance with relevant statutory requirements, policies and procedures.
• Team Leadership: Foster a positive and supportive work environment that empowers staff, promotes professional development, and encourages creativity and innovation.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including local authorities, community partners, parents, families, funders, and the public, effectively communicating the charity’s  impact.

About You:

The ideal candidate will possess a unique blend of leadership skills, experience, and a genuine commitment to our mission. Essential criteria include:

• Proven Leadership: Minimum 2 years of experience in a senior leadership role, ideally within the charity sector, demonstrating successful organisational management, strategic planning, board  and team leadership.
• Financial Acumen: Extensive experience in financial planning, budgeting, bid writing  and securing funding for charitable organisations, with a proven track record in results and diversifying income streams.
• Collaborative Approach: Exceptional interpersonal and communication skills, with a demonstrated ability to build strong relationships, inspire teams, and work effectively with diverse stakeholders.
• Passion for Impact: A deep understanding of the challenges facing vulnerable young people and families, coupled with a genuine desire to make a tangible difference in their lives.

Relevant Qualification: A degree-level qualification (or equivalent) in a business/management related subject or a relevant professional qualification

Are you passionate about the difference that the right advocacy, at the right time, can make to families? Are you an experienced leader in the voluntary sector? Do you have an excellent understanding of how to innovate and scale digital, telephone and community-based services? If so, then we would love to hear from you.

Applications close at: 9 a.m. Friday 22nd November 2024

Location: Hybrid / London office with regular UK travel

About Contact

At Contact, we provide vital information, advice and support to parent carers with disabled children, across all four nations of the UK. Last year, we reached 413,000 families, helping parents to navigate the health, social care, education and welfare systems.

Parents tell us that our support has increased their confidence, helped them feel less alone, and made a huge difference to the support they receive. Our family finance support alone, on average, increases family incomes by £5,918 per year.

About the role

This is an exciting time for Contact. We are embarking on a new strategy, with an aim to end the battle parent carers face when accessing help and support for their family.

As a critical member of the Executive team, you will play a central part in delivering on that aim, and help Contact to grow our reach, profile and impact for families across the UK.

In this role, you will lead a team of 40 and handle a budget of £2 million, including our core contract with the Department for Education to deliver a national helpline.

Who we are looking for

You will have the vision to bring together our digital-first information and advice services and tailored community support into a joined-up offer for families.

You will bring a track record in delivering change and scale, to help us grow our reach and innovate our delivery, so that our services are sustainable for the long-term.

You will have excellent judgment, equally able to seize opportunities for partnership and funding, and to carefully manage risk.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Friday 22nd November 2024.

The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.

The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

If you have any questions, please contact us.

The closing date for receipt of applications is 8am on Monday 25th November 2024

The interviews will take place in Manchester on Thursday 5th December 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

What the job involves

We’re looking for an exceptional nurse leader to join the Specialist Nurses team at Prostate Cancer UK, part of our wider Support Services team that helps men and their loved ones to navigate the challenges of prostate cancer.

You’ll lead a group of nurses to provide invaluable information and support directly to men and their families via a range of channels, including telephone, email, webchat, and WhatsApp. You’ll also work on the service yourself.

You’ll steer the team’s input into wider charity activity, ensuring that Prostate Cancer UK maintains a strong, credible clinical voice in all it does. Your role will have a particular focus on communications, fundraising and user involvement, overseeing the nurses’ input into these areas of work and leading the team’s relationship with key internal contacts.

As part of the service’s management team, you’ll contribute decisively to discussions around service development, team ways of working and wider strategy.

Please note that there is no face-to-face patient contact as part of this role, and the team’s remit is contained to information and support – not clinical advice.

You’ll be working Monday – Friday, with a hybrid working model. The service runs predominantly remotely, but periodical office attendance for collaborative work is expected.

Current daily shift patterns are 8.45am – 4.45pm or 9.15am – 5.15pm. The appointee will need to be available 8.45am – 5.15pm daily, as shift patterns are allocated based on service requirements.

What we want from you

You’ll be a registered nurse with extensive experience at NHS Band 6 or higher, including recent work in either urology, oncology or palliative care looking after men with prostate cancer. You’ll have experience managing nurses and/or running services to the highest standard. You’ll bring exceptional communication and interpersonal skills. You’ll also be flexible and adaptable to meet the complex demands of this role. Exceptional time-management skills and an ability to work with clear boundaries are critical, in order to both lead and deliver the service effectively.

You’ll also be comfortable with remote working, both in terms of delivering information and support over the phone, and working and leading remotely.

As a Senior Specialist Nurse, you’ll be committed, enthusiastic and compassionate – keen to apply your existing clinical experience and knowledge to provide information and support to those affected by prostate cancer and have the desire to develop new skills.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.

We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.

Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 10th November 2024. Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 18th November 2024.

We have an exciting opportunity for a Business Development Officer to join our Business Development Team. This role is full-time working 37.5 hours per week, home based (within England and Wales) with some national travel and overnight stays.

Senior Media Officer 

London or Birmingham - Hybrid Working (minimum 1 day office per week / remaining days home working) 

Birmingham Salary £36,935 per annum plus pension 

London Salary £38,284 per annum plus pension 

Permanent, Full Time 

Closing date: 8th November 2024 

Interviews: 18th,19th November 2024 

Do you have experience as a press officer or journalist or an impressive track record of increasing the profile of a consumer-facing charity brand across a range of media? Are you looking for an opportunity to make a difference? Then we want to hear from you! 

At the Money Advice Trust, we help people recover from financial difficulty, and aim to stop it happening in the first place. We’re looking for a Senior Media Officer to help us raise awareness of our vital debt advice services by securing high-volume, high-impact consumer facing media coverage, including TV and radio coverage. 

You will need to be confident in developing and implementing effective media strategies, to help us grow the reach and impact of our services and to campaign for change. 

We’re looking for someone with excellent news and media judgement, who can proactively identify and create media opportunities. You’ll also need excellent writing and editing skills and be able to build and maintain strong relationships with journalists. 

In return, you’ll make a real difference by ensuring more people get the support they need, and by helping to prevent financial difficulty. It is an extremely rewarding role in a friendly and supportive environment with excellent salary and benefits. 

· 29 days annual leave plus bank holidays 

· A contributory pension scheme 

· Hybrid working arrangement 

· Generous Life Insurance 

· Wellbeing days 

· Healthcare cash back scheme 

· Free on-site gym 

· Enhanced maternity pay 

· Long service awards 

· Subsidised parking 

· Social events 

· Birthday voucher 

· Employee Assistance Programme 

We reserve the right to close the role early should we receive high numbers of applications. To avoid disappointment, please apply as soon as possible. 

We will only use the data you supply to us in CVs or application forms for recruitment purposes. This data will be held for twelve months. For further information please refer to our Privacy Notice for Job Applicants, available on the vacancies page of our website. 

We take diversity seriously and are committed to making diversity and inclusion a part of everything we do. We strive to create a workplace that reflects the communities we serve. Our vision, underpinned by our values, be balanced, be supportive, be innovative, is to be a place where everyone feels welcome and empowered to bring their authentic selves to work and to make the Money Advice Trust an employer of choice. 

We are committed to working in an equitable, diverse and inclusive environment and welcome applications from all backgrounds. We use a blind recruitment system which hides your personal details such as name, address, gender, ethnicity, sexual orientation, educational institution to ensure all candidates are on a level playing field. Personal details will only be revealed once the application has been shortlisted. 

Press Officer / Journalist / Journalism / Media Officer / Media Coordinator / Media Manager / Public Relations / Communications / Press Manager 

Child Bereavement UK helps children and young people (up to the age of 25) and families, to rebuild their lives when a child grieves or when a child dies.

Their mission is to tackle the inequalities that exist in the availability, accessibility and quality of bereavement support and training across the UK and to build capacity within communities to manage the impact of child bereavement.

In addition to supporting families experiencing bereavement, the charity also provide training to professionals, equipping them to provide the best possible care to bereaved families.

As Philanthropy Officer, you will join a passionate and collaborative Fundraising Team, working closely with the Head of Corporate, Philanthropy & Events and other CBUK departments. With support, you will take personal ownership of a portfolio of high-value donors and prospects, contributing to the charity’s Major Donor strategy. You’ll be part of a supportive team that fosters creativity and teamwork, working together to secure essential funding that directly impacts the lives of bereaved families across the UK.

We are seeking someone creative and analytical who has strong research, administration, relationship management and database skills, and who can provide excellent donor stewardship.

As Philanthropy Officer, you will: 

• Identify and research new potential major donors supporting a team income target c.£1.5m
• Manage a portfolio of major donor relationships at 4-5 figure level
• Develop donor cultivation and stewardship plans
• Implement a patron and celebrity stewardship plan

Ideal skills and experience: 

• Fundraising experience from core income streams such as major donor, corporate or trusts and foundations
• Experience of prospect research and preparing donor materials
• Excellent written and verbal communication skills
• Managing records using CRM systems like Raiser’s Edge

LOCATION - Remote with travel required across the UK

Are you looking for an exciting and rewarding new role in 2024? Apply for the Impact and Evaluation Senior Officer role at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

We are seeking an Impact and Evaluation Senior Officer, working with the Impact and Evaluation Manager, Director of Partnerships and Federation Development and with federation members.The role will be central to the delivery of strategic commitment to work together to record, study, continuously improve and broadcast our collective impact.

It’s an exciting time for the Emmaus Federation as we roll out a new In-Form (salesforce) CRM system and interlinked Monitoring Evaluation and Learning (MEL) Framework.

The role will play a crucial part in implementing, gathering feedback and developing new systems and tools to be utilised by Emmaus communities.

The role will be varied in nature, one day might involve conducting interviews with people experiencing homelessness, then next providing support to a member of staff to improve a communities MEL practice, the following day might involve analysing a data set and writing a briefing paper.

Who are we looking for?

The Impact and Evaluation Senior Officer will play a key role in supporting the Emmaus federation to understand and demonstrates the impact of our work. 

The ideal candidate will have strong theoretical and practical evaluation skills coupled with the people skills to make this work accessible to a range of stakeholders.

They will need to be comfortable working as part of a remote team and able to travel to Emmaus communities across the UK to work with staff and companions.

What we offer

· £34,199 pro rata (based on a standard working week of 37.5 hours)

· Working hours: Can be delivered flexibly, Monday – Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Individually tailored induction. Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 12pm on Wednesday 06 November 2024.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 18 November.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

The Furniture Makers’ Company, the City of London livery company and charity for the furnishing industry, is seeking an experienced welfare officer to manage the charity’s occupational welfare support provision.

Formerly the Furniture Trades Benevolent Association, the charity has been supporting the welfare of furnishing industry people since 1903. The welfare officer provides vital help and support to people working in all areas of the trade, as well as retirees and their eligible dependants who need assistance.

We are seeking a compassionate individual who is highly organised, diligent and an articulate communicator. You will need to be an experienced administrator as you will be a department of one.

The welfare officer will be responsible for processing applications for assistance and checking applications against the charity’s eligibility criteria – undertaking due diligence - and adding supporting application documentation received via email etc.

The role will involve hybrid outreach work, developing and maintaining links with key stakeholders with companies from the industry to inform them of the charity’s services.

If this sounds like you, please send your CV and a cover letter without delay.

In addition to the salary, the company offers 10% pension contributions and a Westfield Health package.

Job Description

Job Title:  Finance Officer

Reports to:                  Office Manager

Location:Borough High Street, London SE1

Contract:                     Permanent

Hours:                        28 hrs per week (over 4 days)

Salary:                         £24,000 (£32,200 FTE)

Background and purpose

Background and purpose

We are the only UK-wide charity for all those affected by a genetic bleeding disorder; a community of individuals and families, healthcare professionals and supporters.  For 70 years we have campaigned for better treatment, been a source of information and advice, and supported people living with long-term conditions.

We want to ensure that everyone affected by a bleeding disorder:

• Lives the best life that they can
• Never feels alone or isolated
• Feels empowered and confident

We do this by:

• Raising awareness about bleeding disorders
• Providing support at all life stages
• Influencing and advocating on policy and access to treatment

More than 36,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of The Haemophilia Society is free and open to all.

The role

• To provide administrative support to the CEO and Office Manager in managing, processing and troubleshooting various accounts and transactions, to ensure income and outgoings are timely and accurately recorded.

Main responsibilities:

• Accurate and timely processing of Invoices on Xero
• Obtaining authorisation of the budget holder for the expenditure 
• Preparing Income batches on Access CRM
• Creating new records on Access CRM
• Managing petty cash transactions
• Processing credit card income 
• Processing credit card expenditure
• Issue invoices to customers based on services rendered and/or goods sold 
• Review and process employee expenses  
• Making bank deposits and keep up records 
• Tracking expenses as they relate to specific projects  
• Validating invoices against items or services received 
• Checking all financial transactions for accuracy 
• Answering calls 
• Provide additional support as required
• Helping with Annual Audit
• Fielding all finance enquiries both internal and external
• Creating DD instructions
• Reconciling account software with the bank account.

Requirements:

• To be successful in this role, you’ll need to have at least some previous experience in a similar role.
• You’ll have an analytical and methodical approach, maintaining the highest levels of accuracy - attention to detail is crucial
• You’ll also have good working knowledge of Office 365, Excel, Xero and Access CRM, or a similar database system.

General:

• Be an effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and the organisation.
• Undertake any other tasks that may be requested.
• Be prepared to travel throughout the UK and to work varying hours including evenings and weekends as required. This post is subject to advanced DBS clearance and appropriate references.

THS is an equals opportunity employer.

Head of Brain Injury Service

Lead a passionate team dedicated to transforming the lives of children and families affected by acquired brain injury. Join us as our Head of Brain Injury Service and make a lasting impact through our inclusive, compassionate and innovative support programme.

The Child Brain Injury Trust was originally set up by a group of medical professionals. The organisation has evolved over the years and is now the leading UK organisation supporting families and professionals affected by childhood acquired brain injury. Working in consultation and collaboration with families and professionals, the charity aims to ensure families can access the support they need, when they need it and to ensure they have the best possible chance of reaching their potential.

As Head of our Brain Injury Service, you will be joining the charity at an exciting time, as we have just launched our new five-year strategy – Elevating families, enriching futures. The strategy is our most exciting yet as we look to increase our reach and embed 4 key areas of support: early intervention (currently we work in  major trauma centres and specialist hospitals across the UK), community inclusion, educational services and virtual support. Although our programme delivery model is not  completely defined and embedded, we have a strong framework and a dedicated team who are eager and committed to our strategic goals. We are developing our service in line with the future needs of families and as such we are looking to appoint an individual who is passionate about childhood acquired brain injury, team development and leadership.  By joining an inclusive, compassionate and forward-thinking team, you will be part of developing and growing our highly regarded charity.

The purpose of this role is to provide overall strategic input, direction, development and operational management for the national brain Injury support service. To lead our whole brain injury service team to achieve the five-year strategy.

As well as exceptional leadership and management skills, you will need to enjoy developing and maintaining relationships with a large range of key stakeholders from the clinical, legal and corporate sectors.

We are looking for a confident and experienced individual who has evidenced previous compassionate leadership experience which will be essential and your values will lead your success.

This is a varied and exciting leadership role for the right individual, where no two days are the same.  If you are adaptable, solution focused and have excellent management and leadership skills then we are keen to hear from you. Thank you for your interest in this position.