Supporter Services Officer Jobs in Bristol, City Of Bristol

Please note the role can be:
Remote (UK only) or Hybrid (Brighton/ Sussex)  
Full time with design experience, Part time 4 days if not

About the role:

We are looking for an experienced, driven and brilliant marketer who will help create, execute and evaluate multi-channel marketing and campaign strategies and continuously assess impact and ROI.  You will be a superb campaigns manager that has a passion for excellence and delivering high quality outputs that show impact. From planning with Head of Marketing and Communications to developing and delivering alongside internal teams and external partners, you will thrive on achieving impressive results. There is a very strong focus on all aspects of digital campaigning for this role and you will be fully knowledgeable about Google ads, Google analytics, SEO, PFA, PPC, SEM, CRM, mobile, social media, website design and content creation, podcasts, blogs, vlogs and email creation. You will be at a significant advantage if you have design and WordPress experience. You will be a part of a small but dynamic and friendly marketing and fundraising team and involved in many aspects of our life-saving work including sales plans for our training courses, raising our profile, protecting our brand and reputation and supporting our fundraising activities. You will have no paid reports to you, but recruiting suitable volunteers is something we would encourage.

Please reflect that grit and resilience is required for this role given the remote working, subject matter, fast paced and flexible, multi-tasking required and the need to be highly accountable, goal and results oriented.

Main Duties and Responsibilities:

· Drive engagement, increase visibility, improve our course sales and fundraising targets

· Manage our national and localised digital awareness campaigns from development stage to presenting results and assessment of impact

· Manage and optimise our website and landing pages for improved user experience and conversion rates

· Stay up to date with industry trends, emerging technologies, and best practices in digital marketing

· Help develop social media engagement strategies with our social media officer

· Coordinate email marketing campaigns, including audience segmentation, content creation, and performance analysis

· Conduct audience and market research to identify new opportunities and target audiences

· Collect, manage, process and analyse data, making recommendations to inform future strategy

· Engage different audiences on different channels such as writing press releases, website pages, podcasts, blogs, socials, and press releases

· Manage and write award entries

· Design marketing collateral such as posters, leaflets, web pages

· Work closely with our Senior Fundraising Manager on increasing fundraisers, fundraising income and volunteers

· Do any duties to support the Head of Marketing and Communications and Fundraising.

To be successful in this role, you must be responsive, flexible, have pride in your attention to detail, be extremely organised, meet deadlines and be driven to exceeding your targets.  You will need to be self-motivated and work comfortably on your own as a remote worker but enjoy working in a team (online). You will enjoy working mostly operationally as well as having a strategic approach to your work.

For this role, you will need:

• Evidence of leading and implementation of successful digital campaigns
• Project management of campaigns and communicating tasks to project teams effectively and efficiently
• Proven track record of multi-media marketing
• Experience of copy writing and proofreading for different audiences on multi-channels
• To be an excellent verbal and written communicator
• To be a confident negotiator and presenter
• A genuine passion for the Grassroots Suicide Prevention’s mission and values
• To have a positive “can-do” attitude and enjoy adapting to different tasks and challenges, sometimes daily
• Ability to work independently and in a team
• Willingness to learn and grow from the support and direction from Head of Marketing and Communications and step in when asked
• Ability to make risk-averse decisions and considered judgements acting as brand and reputation ambassador
• Represent Grassroots Suicide Prevention on external groups and promote our services and expertise.

Bonus points for:

• Demonstrating resilience to working hard remotely and being self-driven and motivated
• Design skills and ability to use Canva and/ or InDesign
• Experience of project management of large campaigns
• Design and publishing of web pages
• Experience of PR
• Experience of sales, particularly of courses

Please read the full JD attached

This is an exciting opportunity for an Operational or Service Manager with significant experience in the mental health charity/sector to play a key role in leading services in a thriving women`s mental health charity.

The Head of Operations, is a new role taking responsibility for clinical and volunteer support services, including group therapy and counselling, along with our helpline and befriending services, overseeing the work of a small, but highly effective team. You will bring leadership and management skills to identify and deliver on strategic priorities, along with an ability to use data and information to improve and extend our services. Extensive experience in safeguarding is required for this role.

This role would suit an experienced operational manager aspiring to a Chief Executive post, with opportunities to deputise for the Womankind CEO. 

Based in our Bristol office (with flexible remote working options), you will lead a small, dynamic team responsible for providing governance and corporate support to our Chief Executive and Board of Trustees. You will drive the development of governance frameworks, ensuring compliance with regulatory standards, and help us capture and report on the real difference we make in people's lives. 

You’ll be instrumental in developing and maintaining a strong system of governance for Brandon Trust, working closely with the Executive Leadership Team and Board of Trustees to help us achieve our strategic goals. We’re passionate about the role governance plays in enabling us to make society a place where people of different abilities truly belong, and we’d love to reach candidates who share our commitment. 

Key deliverables for the Governance and Impact Manager: 

• Ensure compliance with corporate and charity governance standards, maintaining best practices across the organisation. 
• Oversee the timely filing of statutory registrations, reports, and submissions. 
• Manage risk effectively, aligning with Brandon’s policies and procedures. 
• Provide high-quality reporting and assurance, enabling the Executive Leadership Team (ELT) and Board of Trustees to perform effectively. 
• Foster collaboration and strong partnerships between central service teams to promote teamwork and cohesion. 
• Capture, evaluate, and report data to demonstrate Brandon’s impact in line with our strategic objectives. 
• Translate the organisation’s strategy into actionable plans, tracking progress to ensure alignment with goals. 
• Lead and deliver a corporate office function, supporting the CEO, Chair, and ELT through streamlined business management and administration systems. 

Why we think you'll love this role: 

• You’ll play a pivotal role in shaping the governance and impact function of a purpose-driven organisation. 
• It’s an opportunity to lead a central function that directly contributes to our mission of empowering people with different abilities. 
• This role could be the perfect springboard for your career, offering a clear pathway towards future opportunities such as Chief of Staff or Company Secretary as you grow and develop your leadership expertise. 
• You’ll collaborate with a forward-thinking, supportive team that values innovation and partnership. 
• You’ll have the autonomy to bring your ideas to life and drive meaningful change within the organisation. 
• Flexible working options that support a positive work-life balance. 
• A real focus on personal and professional growth, offering you a fulfilling and impactful career. 

What you’ll bring: 

We’re open-minded about the background you come from or your education route—what matters most to us are your skills, competencies, and passion for good governance. We know that a perfect candidate who ticks every box doesn’t exist, so if you’re excited by the role and can do most of the below – please get in touch. You could be exactly what we need! 

• A track record of leadership and management in a governance-focused role. 
• Experience working with regulatory frameworks and producing high-quality compliance evidence. 
• The ability to build strong relationships with internal and external stakeholders, fostering collaboration and partnership. 
• A passion for working with data to inform decision-making and drive performance improvements. 
• A solution-focused mindset, with excellent organisational and administrative skills. 
• Proven experience in managing and developing teams, fostering a collaborative and high-performance environment, and ensuring effective line management and professional development of team members. 

About Brandon Trust: 

At Brandon Trust, we believe in the power of support and compassion. We're a pioneering charity supporting individuals with learning disabilities and autism. Our mission is to enable these individuals to live life to the fullest, with independence, and confidence. As part of our team, you'll be making a direct impact on the lives of the people we support, ensuring they have the resources they need to thrive. 

Diversity is key to our success, and we work hard to ensure inclusivity. Let us know if you need any adjustments to the application or selection process, and we’ll be happy to help. 

Join us and be part of a team that truly makes a difference. 

Important Note: Due to the nature of the role we will only consider applications from candidates based in or around Birmingham.

People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.

We are looking for people who are: passionate about addressing economic injustice, hold a deep knowledge and connection to Birmingham and are capable of working with and supporting changemakers and community groups across the city.​

We have worked in Birmingham for five years and the need and urgency for our work is greater than ever, with the many live grassroots campaigns across Birmingham mobilising people to come together to save libraries, youth services and social housing. We know that a shared root cause of all of these crises is the city’s economic system. 

This role leads our work across Birmingham to help build our collective capacity to analyse, strategise and take action for economic system change in the city. It will coordinate our Programme team to deliver different initiatives that support a growing movement for economic justice across the city - particularly focused on building support and engagement amongst grassroots changemakers and communities experiencing economic injustice. It will manage projects and resources, conduct programme development and delivery, oversee outreach and partnerships, changemaker recruitment and contribute to fundraising - ultimately play a key role in shaping our regional impact. This position is crucial in coordinating our work across Birmingham and driving meaningful collaboration with local and national stakeholders, in particular working collaboratively with Economic Justice Brum, a long term initiative working on local economic systems change.

Online Open House

Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.

You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious?  This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.

Sign up here:https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration 

Job Description

Birmingham Programme Development

• Working closely with the Programme Director and the Programme Team, lead the translation of People’s Economy’s strategy into a programme of work in Birmingham
• Working closely with the Programme Director and the Programme Team, identify the resources People’s Economy needs to deliver its strategy in Birmingham and contribute to fundraising for the organisation’s programme of work in Birmingham
• Working closely with Programme Director lead outreach and relationship building with community and civil society partners, including members of the Economic Justice Brum
• Working closely with the Head of Community, lead the development of People’s Economy’s programme of outreach and relationship building with changemakers in Birmingham including current grassroots campaigns such as Save Birmingham, Save Birmingham Youth Service (SBYS), Ladywood Unite, Save Druids Heath and the Birmingham Fair Housing Campaign.

Birmingham Programme Delivery

• Working closely with the Programme Team, coordinate the delivery of People’s Economy’s programme of work in Birmingham and ensure it is well embedded, integrated and supportive in the local economic justice landscape
• Play a leading role in our collaborative work with Economic Justice Brum ensuring consistent coordination, support and relational working
• Lead our work on developing and delivering a creative communications plan for Economic Justice Brum, as People’s Economy is its appointed communications partner
• Lead on organising the logistics and resources required to effectively deliver People’s Economy’s programme of work in Birmingham 
• Working closely with the Programme Team, coordinate the monitoring, evaluation and learning of People’s Economy’s programme of work in Birmingham
• Working closely with the Programme Team, recruit and onboard changemakers from Birmingham to opportunities within People’s Economy’s training and support programmes
• With support from the Head of Training, contribute to the delivery of learning and skills sessions when appropriate
• Facilitate spaces and workshops for our changemakers, partners and other stakeholders
• Maintain relationships with changemakers from Birmingham while they are involved in People’s Economy’s programmes and act as a key point of contact

Supporting other work strands

• Feed into the development and implementation of other work strands including community building and the organisational communications strategy

Managing projects and people

• Work with the Head of People and Operations to recruit freelancers to help deliver People’s Economy’s programme work in Birmingham
• Line manage freelancers contributing to People’s Economy’s programme of work in Birmingham, and any staff roles which (in future) report to Programme Manager Birmingham
• Manage (or contribute to) non-programme projects that contribute to achieving People’s Economy’s goals, as agreed with the Programme Director
• Work collaboratively with the Programme Team to ensure a joined-up approach across People’s Economy’s work Financial management and income generation
• With support from the Programme Director, develop and manage budgets for programme work in Birmingham
• With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders

Financial management and income generation

• With support from the Programme Director, develop and manage budgets for programme work in Birmingham
• With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders

For full role description and person specification see attached application pack

About Our Client

In September 2024 The One Touch Switching Company ("TOTSCo") launched a revolutionary way for UK customers to switch their broadband and landline provider. TOTSCo was founded by the UK telecoms industry in June 2022 to help to introduce the One Touch Switching (OTS) service that all telecom providers should now be using to make it much easier for their customers to switch. TOTSCo is a member-owned and not-for-profit company whose purpose is to develop and operate a messaging platform (The TOTSCo Hub) which is central to OTS.

TOTSCo will recover its costs by charging industry members for use of the hub, and the anticipated annual turnover of the company is between £6m and £7m. TOTSCo has a team of over 25 people working on all aspects of OTS. In this role you'll get to work with a major technology firm that provides a managed service to TOTSCo.

Job Description

The Head of Finance is a core member of the organisation's structure and is a strategic partner to the CEO in all areas of finance. Responsibilities will include:

1. Job Purpose

• The role reports to the Chief Executive Officer, and comes with membership of the Executive Committee.
• The HoF is responsible for all financial control, reporting, statutory compliance and forecasting.

2. Manage the following functions including those that are outsourced providers (external accountants and managed service partner):

• Bookkeeping (outsourced)
• Annual external audit
• Operational banking relationship
• Cash flow and ensuring compliance with working capital requirements.
• Billing and debtor reconciliation (outsourced)
• Payroll including HMRC compliance and pension obligations. (outsourced)
• Complete VAT returns and ensure compliance with relevant compliance requirements.
• Monitor all spend against spend authorities.
• Draft statutory accounts in accordance with GAAP and applicable accounting standards.
• Develop or specify development of accounting systems as necessary to meet the changing requirements of the business.
• Ad-hoc analysis
   

3. Forecasting & Planning

• Prepare the following:
• An annualised budget and medium- and long-term forecast for agreement with the board including the charging model for customers.
• Monthly management accounts and variance analysis from budget including potential cash flow issue. 
   

4. Stakeholders

• Support the following key stakeholder in fulfilling their roles:
• CEO
• Board
• Cost-centre managers.
• External and where appropriate Internal Audit.
• Audit and Risk Committee
• 3rd parties including bookkeeping. 
   

5. Knowledge

• The following systems are used extensively within TOTSCo: 

Excel
Xero (with Spotlight add-in for forecasting and reporting)
Approval Max

The Successful Applicant

• Fully Qualified Accountant (CIMA, ACCA, ACA, ICAEW etc)
• 5+ years PQE, ideally in a commercial environment
• Can demonstrate working independently and as finance lead with board responsibilities. (Experience in a SME preferable).

What's on Offer

We would like to offer the successful candidate:

• £85,000 to £90,000
• Home base, with occasional travel to London
• Ability to be a key decision maker within the organisation
• Opportunity to contribute to areas of the business outside of Finance

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

Location: Either in one of our global offices (Bristol or London - UK, Madagascar, Belize, Indonesia, Timor-Leste, Kenya, Senegal) or home-based within countries where Blue Ventures has administrative capacity (Tanzania)

Closing date for applications: 5 November 2024

Contract status: Global post, full time

Start date: As soon as possible

Contract duration: Permanent

Remuneration: Salaries are gross per annum and will be in line with national salary grades and experience; UK: circa £68,405 - £79,205; Belize: circa BZD 105,246 - BZD 136,167; Timor-Leste: circa $43,048 - $63,710; Kenya: circa KES 8,200,933 - KES 12,137,381; Tanzania: circa TZS 137,448,2770 - TZS 203,423,450; Senegal: XOF 38,749,823 - XOF 57,349,738; Indonesia: IDR 819,656,485 - IDR 1,213,091,597 Madagascar: circa MGA 200,388,967 - MGA 361,582,361 (net per annum; only applicable in Madagascar)

Salary Band: A1 

We rebuild tropical fisheries with coastal communities

Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally. 

Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe. 

Summary job description

As the Director of Programme Performance, you will be pivotal in leading a team responsible for the design, implementation, and management of monitoring, evaluation, and learning (MEL) systems. Your leadership will be critical in developing performance indicators and data pipelines that inform organisational and programmatic key results, guide data-driven decision-making, and deliver meaningful impact assessments.

The Director of Programme Performance will ensure the effective development of culturally relevant, community-centric performance indicators and alignment with donor requirements. They will collaborate closely with the Data Science and Technical Knowledge teams to design and refine performance indicators, implement monitoring frameworks, and develop data flows that align with Blue Ventures’ strategic goals.

This role also includes overseeing the integration of community feedback, fostering continuous learning, and ensuring that programmatic data informs adaptive management.

The ideal candidate will be an experienced leader with a strong background in marine conservation, socioeconomics, and MEL systems and experience working with small-scale fishing communities in diverse geographical contexts. This role will report to the Chief Technical Officer.  

The Policy and Campaigns Manager is responsible for leading on CLAPA’s campaigning and policy work across the UK.  This is a new direction for CLAPA and a key part of the role will be to develop a clear strategy and action plan to ensure a focused and targeted approach to this area of work.   

The post-holder is responsible for ensuring that work is delivered to the highest standard and that the wider staff team and board of trustees are kept informed on progress and development.

Are you a digital technology expert that wants to help Methodist communities explore the online world?

Do you have a desire to develop new ways to fulfil our calling?

Can you inspire others to use and grow technology in their own contexts?

If so, we are keen to hear from you…

The Role

The North West England Methodist District (NWED) is seeking to appoint a Digital Enabler. The role is home-based, with travel throughout the District. The Digital Enabler will facilitate the effective participation by all members in the life of the Church in the North West England District by supporting stakeholders at all levels to facilitate digital evangelism and building and maintaining the District’s online presence.

NWED

NWED came to being in September 2024 following the joining together of a number of Methodist Districts. We cover the geographical area of Cumbria, Lancashire, Greater Manchester, Merseyside, and parts of Cheshire and Derbyshire. Within this are inner city, industrial, post-industrial, suburban, and rural areas – no two towns are the same.

The District embraces a rich breadth and variety of theological perspectives and worship styles. A range of fresh expressions of Church (messy church, café church, arts-based projects, digital spaces etc.) are nurtured without neglecting the other, more traditional, expressions and all are equally valued.

We exist primarily to advance the mission of the Methodist Church in our District by supporting churches and circuits (a circuit is a group of churches served by a team, including one or more ministers). The District seeks to support each circuit and church to meet the needs of their members and the communities in which they serve, offering opportunities to worship, work and learn together.

Find out More

The application closing date is 11th November, 2024.

For an informal and confidential discussion about the role, please contact Heather Fergusson, District Secretary: Administration and Compliance on Tel: 01-772-37-21-60 (Ext: 103) 

King Edward’s School, Bath, is seeking applications for its newly created Commercial Manager role.  The Commercial Manager will be responsible for the development and implementation of an ambitious strategy to generate income from a range of commercial offerings. 

We have a vision that the School’s estates are being utilised at all points of the year in a way which is respectful and complementary to the School’s needs and where the income generated contributes directly and materially to the School’s overall purpose -  that through an outstanding all-round education, King Edward’s pupils acquire the tools and the confidence to flourish and be happy today and to be ready for whatever the future may hold.

The funds raised from the School’s commercial offerings will also directly contribute to our Bursary commitment to support children whose families are not able to meet the school fees.  As we approach our 475th Anniversary we have an ambition to expand our Bursary Fund so that any child offered a place at the Senior School can attend regardless of their family’s financial circumstances.   

The successful candidate will have a proven track record of developing and implementing an ambitious commercial strategy, operating at a senior level within an organisation and with experience of engaging with a wide range of stakeholders, including senior staff, governors, parents and external charities and businesses.

We recognise that this experience may be from sectors other than the education sector and would be delighted to receive applications from individuals which demonstrate the transferable nature of their skills and experiences to the education sector in general, and to King Edward’s School specifically

This position is a permanent full-time role, working 37 hours per week Monday to Friday, all year round.  We would consider part-time applicants wishing to work 0.8 FTE or above.  This position would be further enhanced by the School’s generous staff benefits package which includes school fee remission.

Role: Associate Director of Communications

Location: Remote

Work pattern: 35 hours per week

Salary: Up to £71,460 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Associate Director of Communications:

• take accountability and leadership for Cats Protection’s integrated communications, providing strategic leadership of the function
• take a strategic approach to integrating different approaches to communications to a deliver a proactive strategy which delivers against agreed organisational priorities
• lead, manage, and motivate the Communications team in line with Cats Protection’s people policies
• responsible for the successful delivery of Public Relations campaigns ensuring objectives are met and work is achieved within budget
• build a culture of positive engagement across functions and promote and role model the values and behaviours of the charity
• maximise the value for money achieved by the charity’s expenditure, with responsibility and accountability for the planning and management of the Communications budget
• work in collaboration with members of the Senior Management team, to fulfil all duties and responsibilities set out in the terms of reference

About the Communications Department

The newly formed Communications department consists of three functions;

• Digital – respnsible for the digital footprint of the organisation across social media and website, creating content and supporting engagement across branches and teams
• Internal communications – delivering creative and effective communications strategies to ensure effective engagement of employees and volunteers
• Media – responsible for developing and delivering innovative strategies to enhance and protect Cats Protection’s reputation in the media, through national stories and supporting local branches and centres

Together, these functions are responsible for the external voice and visibility of Cats Protection, delivering integrated, impactful messages and campaigns in support of organisational priorities.

What we’re looking for in our Associate Director of Communications:

• experience developing and integrating new teams
• excellent understanding of communications metrics
• experience of working with media outlets and/or social media channels
• significant experience of overseeing the work of a communications team
• experience of working and developing an internal communication function
• a thorough understanding of strategy, planning, risk management and dependency planning
• the ability to make sound and logical decisions
• ability to build strong, trusted relationships and influence where needed
• strong planning and organisational skills
• excellent management skills, including change management
• knowledge of UK communications outlets
• experience with databases & monitoring systems
• an understanding of working with a network of volunteers to deliver impact

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested?

Application closing date: 06 November 2024

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

About us

Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia related conditions. Our vision is that all people with a myasthenia condition can live well now, and in the future. To achieve this the charity provides support for people with myasthenia conditions, and their families and carers. Members of the charity have access to a wide range of educational resources, online events, peer-to-peer support groups, and a welfare benefit advisory service. The organisation campaigns for better medical services for people with myasthenia and raises the awareness of healthcare professionals in acute and primary settings. In addition, the charity develops and promotes worldclass leading research in the treatment and prevention of myasthenia conditions.

About you

We’re looking for the best of the best to be part of our caring and innovative organisation. The Communications Manager will be a skilled communications professional with strong campaign and project management experience and a passion for driving the conversation about healthcare. They’ll be a proactive team player with excellent writing skills, experience of engaging across different channels, from PR to digital and a track record of delivering communication campaigns with impact, writing educational resources and audience-led website content. The Communications Manager will work collaboratively across the organisation to support the timely and effective delivery of large communications projects. They will put strategic thinking into action to help identify key communications priority areas across the charity and facilitate the generation of creative content.

It is an exciting time to join Myaware UK, as we have recently had a change in leadership, with a new CEO at the helm and a dynamic members-led strategy to support the delivery of our objectives and long-term goals. We need your drive, knowledge, creativity, fun and sensitivity to help us raise awareness of the purpose of the charity, enabling people with myasthenia to be supported throughout their lives, and for our scientists to continue to work towards finding new therapies, treatments, and a cure.

Key Benefits

· Flexible working

· Generous holiday allowance

· NEST workplace pension scheme

· Employee Assistance Programme

· Life assurance after 6 months of service

· Investment in your personal and professional development

Your Role

The post holder will be a strong planner, organiser, pro-active team player and hands-on campaigner. You’ll be a key member of the Communications Team and use your strong collaborative skills to work effectively with our Fundraising and Membership Support Teams to create powerful, transformative communications and campaigns.

You will be results driven and enjoy managing multiple communications projects across different channels to increase engagement levels with different stakeholders. This is an exciting opportunity to join our fast-growing charity and directly contribute towards improving lives of people living with myasthenia.

Line Manager: CEO

Line Management Responsibilities:  

Line management of our Digital staff, but we are looking to grow our Communications Team and hope to have a Social Media specialist soon.

Your Responsibilities will include:

Campaign development and management:

· Develop and project manage a programme of integrated communication campaigns that grab attention and encourage action to support our vision and mission.

• Work closely with the Fundraising and Membership Support Teams to develop aligned messaging and campaign assets and to deliver these across a variety of platforms.
• Lead on the creation of compelling campaign assets and content (e.g. educational and self-help, online actions and campaign toolkits).
• Manage campaign timeframes and budgets seeking a good, quantifiable return on investment.
• Responsible for the organisations membership database (currently on Raisers Edge) and champagning the charity to grow its membership base.
• Gather and present audience insight to inform our campaigns and ensure our campaigning work is evidence-led.
• Set and measure campaign KPIs, conduct campaign de-briefs and write campaign evaluations, encourage a culture of testing and learning and growing our campaigning approach.
•  Seek relevant external collaboration opportunities with allies and partners to amplify our campaigns.
• Where appropriate, commission and manage the relationship with external creative, campaigning and advertising agencies.

Projects and events management:

• Organise, plan and deliver our involvement at online and in person events, and help showcase the different types of support Myaware UK has to offer the myasthenia community.
• Design, deliver and project manage cross-organisational communication activities which will raise the profile myasthenia related conditions.
• Support the CEO to deliver the organisations new website aimed at supporting the needs of people living with myasthenia, raising awareness of healthcare professionals, and championing world-class research.
• Support the Fundraising Team with the communication requirements for events, the Research and Partnerships Team with communication about new research and medical advances, and the Membership Support Team with communication about our services.

Cross-functional collaboration

• Work closely with the Fundraising and the Membership Support Teams to integrate campaign efforts and identify the relevant campaign issues, priorities and opportunities for fundraising, influencing policy and network membership growth.
• Support Myaware UKs broader communications that are strategically aligned with locally focused communications activities, projects and events.
• Collaborate with freelancers, consultants, agencies, volunteers, supporters, and stakeholders to amplify our communications and campaigns reach and impact.
• Represent Myaware UK alongside other team members at events, workshops, conferences and more to advance our communication and campaign objectives.

Innovation and improvement:

• Stay current with sector and specialist trends, best practices, and emerging technologies to continuously grow our communications and campaign effectiveness.
• Implement feedback and lessons learned to refine and improve our communications and campaigns approach.

Skills, experience and behaviours

1. Education:

Essential

• An undergraduate degree or equivalent professional training or at least 5 years relevant experience in a relevant subject area (e.g. Communications, Campaigns, Marketing, Media, Social Campaigns)

Desirable:

• A professional qualification in a relevant subject area (e.g. CIPR, CIM, CIDM)

2. Experience:

Essential:

• At least three years' experience leading in a communications and campaigns role in a comparable organisation, leading successful campaigns to further organisational objectives.
• Proven experience in executing multi-channel paid and low/no cost integrated communications campaigns (owned, earned and bought) to drive advocacy / behaviour change.
• Experience in managing communication projects resulting in effective events or activities.
• Experience in creating and implementing innovative, bold and effective communications ideas that gain traction.
• Experience of evaluating communications and campaigns and measuring impact.
• Experience in managing budgets and financial planning for campaigns.
• Proven experience of adapting communications approaches for a range of stakeholders to create maximum impact.
• Experience of briefing, commissioning and collaborating with communications, campaigns or creative freelancers and / or agencies.
• Experience working in a sector relevant to Myaware UK - understanding the UK healthcare landscape.

Desirable:

• Experience of working in communications and campaigns in a membership-led organisation.
• Experience of working in communications and campaigns in a fundraising context.
• Experience of working in communications and campaigns in an advocacy context.
• Experience of working in communications and campaigns in healthcare.
• Understanding of the workings of national, local and devolved governments. 

3. Skills:

Essential

• Exceptional verbal and written communication skills for effective engagement.
• Strong organisational skills with experience in managing multiple projects and deadlines.
• Ability to work collaboratively with cross-functional teams and external partners.
• Ability to use digital campaigning tools and Client Relationship Management systems.

4. Personal qualities:

Essential:

• Proactive, creative and flexible, with a positive ‘can-do’ attitude.
• Self-motivated with the ability to work effectively and autonomously from home, while also working collaboratively as part of a caring team.
• Has a passion for campaigning and what it can achieve in shifting behaviour and enabling more rewilding to happen.
• Creativity, with the ability to unlock innovation as an individual and a team player.
• A professional qualification in a relevant subject area (e.g. CIPR, CIM, CIDM)
• Understanding of the workings of national, local and devolved governments.
• Experience of working in communications and campaigns in a fundraising and advocacy context  

This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.

We are a fun team who work from home and/or co-working spaces. We will support you to achieve a suitable virtual working environment. This role will be involved in coordinating and attending events and meetings face to face across Britain, so a willingness to travel with occasional overnight stays is essential.

Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.

Please note: no applications will move forward within the recruiting process without a tailored cover letter.

Applications close at: Thursday 14th November 2024 11:59 hours

Interview date: Tuesday 18th November 2024. Interviews will be held over Microsoft Teams.

This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware UK.

We would encourage you to submit your application at the earliest opportunity as we will be reviewing applications on an ongoing basis, and we reserve the right to bring forward the closing date at any time.

Rainforest Foundation UK strives for a fairer and more sustainable world by working with Indigenous Peoples and other communities of the world’s rainforests. We’re seeking two Project Coordinators to join our growing team working at the forefront of the fight against tropical deforestation, climate change and social injustice. Hardworking and committed, you will work closely with local partner organisations in the Democratic Republic of Congo to expand community land rights, sustainable livelihoods and forest protection initiatives.

Person specifications

The ideal candidate should possess a minimum of 3 years’ experience in project management within charity or international development settings. You should demonstrate a strong understanding of forest governance and human rights, particularly in Central Africa, and exhibit leadership in project management. Proficiency in both English and French is essential, alongside experience in financial management and a personal commitment to defending human rights. Additionally, you should have excellent interpersonal and communication skills, cultural sensitivity, and the ability to work under pressure in complex environments, including up to 12 weeks of travel per year to remote forest areas.

For further details regarding the role and specific qualifications required, please consult the Job Description

We welcome all applicants, and encourage those who believe they may not strictly meet all requirements to apply, demonstrating in their cover letter why they are the right fit for the role. 

Application process

To submit your application, kindly complete the online application form by Monday 25 November 2024, 9AM. Please be aware that the form will be anonymised for review by the panel.

Please note that CVs will not be considered.

Interviews with shortlisted candidates will be held on 29 November 2024. Please let us know in your application if you are available to attend an online interview.

Download the Job Description

Role outline and purpose

This role is responsible for leading the development and implementation of our financial inclusion programmes across England, Wales, Scotland and Northern Ireland, (428 food banks, running over 1300 centres), building strong partnerships and alliances to achieve our vision of a UK without the need for food banks.

Leading on the development and delivery of our programme and influencing work on a range of issues including income maximisation, welfare rights, social security, debt and financial inclusion, capturing evidence to demonstrate the need for long-term solutions to prioritise people facing destitution and deliver real change for people in crisis.

Role responsibilities

· Proactive and effective contribution to the Senior Leadership Team towards the achievement of our overall organisational strategy, with direct responsibility for leading on the second key objective of our Changing Communities theme.

· Development and delivery of an innovative income maximisation helpline across England and Wales, in collaboration with the Citizens Advice England & Wales, along with other key organisations in the anti-poverty sector, offering immediate telephone advice and support to people facing crisis through c130 FTE trained specialist advice workers.

· Development and delivery of income maximisation programmes in NI and Scotland to support people in crisis to access advice and holistic support

· Lead and develop a high-performing team of c25 in order to support every food bank to develop and execute a strategic plan in each of their communities, that seeks to improve the local referral pathways, putting advice at the front end of the journey for people in crisis, to include the delivery of a strategic grant programme of c. £15 million to embed financial inclusion initiatives.

· Ensure that all financial inclusion service provision is underpinned by sustained and meaningful participation from people with lived experience, ensuring the journey of the person in crisis is continuously improved through utilising data and sector learning on best practice for effective service delivery across channels, considering barriers, gaps and referral pathways

· Establish specialist data and insight analysis function, capturing return on investment, performance and impact of national and local services and partnerships, and providing clear and actionable insights to drive informed decision making to deliver improved experience and outcomes for people in crisis. 

Person Specification

Technical skills and minimum knowledge:

· Demonstrable, senior level experience of leading delivery programmes nationally and locally, and of creating step-change growth in service reach and impact.

· Complex project or programme management, including through cross-functional management teams to drive change.

· Ability to establish credibility quickly with a range of stakeholders, with the influencing and clear communications skills to compellingly advocate to staff, and external stakeholders.

· Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet objectives.

· Confidence in departmental planning, leadership and people management, budget management and decision making.

· Ensure that due regard is given to Equity, Diversity and Inclusion within all objectives that report into this department.

Behaviours and competencies:

· Demonstrate a commitment to the values of the Trussell Trust. 

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds. 

· Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative interpersonal skills.

· Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.

· Role model inclusive behaviour and leadership.

Prospectus is excited to be working exclusively with Lupus UK in their search for a Finance and Resources Manager to take lead responsibility for the effective and efficient day to day operation of the organisation's finances. This is a part-time (4-days a week), permanent role offered remotely, hybrid or office based.

Lupus is a chronic autoimmune disease which is uncommon, complex and poorly understood. It affects the immune system and can cause lasting damage to the kidneys, skin, heart, lungs and/or brain. Lupus disproportionately affects women and people from Black African, Caribbean, and Asian ancestries. Around 50,000 people in the UK are thought to have lupus (approximately 1 in 1000).

LUPUS UK is the only national charity supporting people living with lupus and those that care for them. We hold an ambition for a world where people with lupus can live full and active lives. We work hard to empower people by providing information about lupus and offering support, so their voices are heard and their condition diagnosed and managed effectively.

Reporting to the CEO, the Finance and Resources Manager will ensure the effective, accurate and efficient day-to-day management of all financial matters, including preparing monthly management accounts and cashflow forecasts. The postholder will be responsible for providing strategic financial advice and analysis to the CEO and Board by preparing and presenting finance papers. Additionally, the postholder will lead on the relationship with Landlord, HR, IT and legal service provides. The Finance and Resources Manager will play a full role in the senior leadership team, contributing to the overall development of organisational capacity.

To be successful, you will have considerable experience of day-to-day financial management in a comparable role. You will have detailed knowledge of accounting principles and proficiently in accounting, with an accounting qualification beneficial, but by no means essential. You will have demonstrable charity sector experience, including strong knowledge of Charity SORP, gift aid claims and restricted/unrestricted charity funds. You will have excellent communication skills, able to be a strong team player and contribute to the overall development of the organisation.

To discuss this role further, in the first instance please apply with your CV only.  Strong candidates will be contacted for a more in-depth conversation and the full job description.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.