Supporter Services Coordinator Jobs

FareShare Sussex & Surrey is expanding and developing our Employability Programme and we are seeking a passionate and experienced Manager to lead our impactful employability initiatives across our Guildford and Brighton sites. 

In this role, you will design, implement, and refine our Employability Programme that provides holistic support, including work experience, training, and one-on-one coaching. Your efforts will help people far from the labour market gain the skills and confidence needed to secure meaningful employment.

As the Employability Programme Manager, you will manage an Employability Coordinator and work closely with local businesses, educational institutions, and community partners to create a supportive and effective employability pathway. You will be responsible for recruiting participants, maintaining a caseload of trainees, and ensuring the successful delivery of our programmes. 

Bringing your sparkling personality you will make a strong contribution to our culture of togetherness, inclusivity, respect, and passion in our mission to see no good food going to waste in Sussex and Surrey. 

We are committed to building a diverse, inclusive and equitable workplace, so if you like the look of this role and even if your past experience doesn’t align perfectly with everything in the job description, we would still like to hear from you! You may be just the right candidate for this or other roles.

 If you have a background in programme management, a passion for workforce development, and a commitment to making a positive impact, we encourage you to apply. Join us and be a part of our dedicated team making a difference in the lives of those we serve. 

Qualifications and/or experience

Essential Criteria

• A-level education or equivalent

• Ability to build relationships with external partners

• Monitoring and evaluation of employability programmes

• Working to an outcome based model achieving ambitious targets 

• Experience of working as part of a team, supporting and delivering projects to agreed time, cost and quality indicators

• Demonstrable experience of developing and delivering successful employability support services, training and engagement programmes 

Desireable Criteria

• Demonstrable experience of supporting people who are unemployed and/or supporting people to improve their employability skills

• Coaching/Motivational Interviewing Qualification

• Working with volunteers or adults with additional needs 

• Delivering projects and monitoring associated budgets

• People management

• Knowledge of the statutory and voluntary sector services available to vulnerable people in Brighton/Guildford

• Knowledge of the benefits system and experience of supporting people with benefits related issues

• Knowledge and experience of the Third Sector in the UK

• Skills, Abilities and Knowledge 

Essential Criteria

• Enthusiastic and self-motivated, with strong people skills

• Good data, IT and literacy skills.

• Good organisation skills – ability to prioritise and deliver on a changing workload

• Confident in public speaking

• Good influencing and negotiating skills

• Team player able to motivate and develop people through positive approaches

• Knowledge of equal opportunities, inclusivity, diversity and safeguarding

Relationships  (internal and external) values and behaviours

Essential Criteria

• Desire to work for the region's largest surplus food rescue charity, to subscribe to the culture, vision and mission of our charity

• Commitment to continuous professional development

• Empathy with and non-judgemental attitude to Trainees and an understanding of their needs.

Circumstances 

Essential Criteria

• Willing and available to work outside normal working hours occasionally if required

• Be flexible about your working arrangements as the role will involve travel around the region.

• Proof of the Right to work in the UK

• Satisfactory DBS check

Desireable Criteria

• A UK driving licence and access to your own car might be useful but not necessary

Location: Remote (based in/near Leicester with regular local travel and occasional travel for biannual team days and biannual departmental team meetings in various locations)
Salary: £23,160 pro rata (£13,896 actual)
Hours of work: 3 days per week (21 hours)
Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities.

Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Operations Administrator role involves:

• Supporting in the administration of day-to-date team, HR and system processes.
• Managing and maintaining our storage unit and virtual office in central Leicester.
• Working alongside various teams to provide administrative support.

About you

Are you organised with good attention to detail? Do you enjoy supporting others and having a varied workload? Can you prioritise and manage your time effectively? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Operations Administrator position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 10am Monday 23 September 2024. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).

Please see the job pack for more details on the role and application process.

Are you a driven, collaborative and compassionate individual with a proven record of working with male adults in the criminal justice system, whether in the community or in prisons? Do you have experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, or people who are angry and confused?

If so, St Giles Trust is looking for a proactive Personal Wellbeing Navigator to oversee the delivery of Personal Wellbeing services to referrals of community offenders and prison leavers, including families, made by the Probation Service in North Yorkshire.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.

The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.

About this key role

Our successful candidate will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison.  This will involve undertaking assessment and action planning with individual service users which will result in timely and prescribed outcomes being achieved, and creating a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with service users.  You will deliver a range of interventions to service users, including group work sessions where required, and work with service users flexibly, meeting and undertaking interventions in a range of prescribed locations across a wide geographical area.

We will also rely on you to develop and maintain positive working relationships with external agencies including Probation, Prisons and partners, and work towards contractual targets and outcomes within agreed timescales and in line with specified quality standards.  Using agreed CRM databases, recording all activity relating to caseload and ensuring all information is recorded within agreed deadlines are all also vital aspects of the role.

What we are looking for

• Experience in working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
• L3 qualification in Advice and Guidance or equivalent
• A sound knowledge of the requirements of managing a caseload
• An understanding of the barriers faced by people with complex and multiple needs
• The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
• Impressive interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work.

Please note: this role requires that successful candidates must undergo an Enhanced Adult workforce with Adult Barred List DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 18th Sept 2024. 11:00pm         Interview date: 27th Sept 2024.

**Opportunity for home-based working**

Are you an experienced fundraising or sales professional with a passion for the gospel to be shared around the world?

The role of Development Manager within the Partnerships Team at GOD TV is a brand new and very exciting opportunity to unite your passion for the gospel with your skills in fundraising or sales.

If appointed, you will responsible for growing GOD TV’s fundraising revenue streams, especially from HNWI, regular givers and events.

You will also work closely with our Digital and Broadcast Teams to align the ministry’s fundraising offering. This role provides a great opportunity to demonstrate your flare for a creative and strategic approach to fundraising.

If you’re energetic and committed to execution and delivery, you will love the dynamic environment at GOD TV.

This can be a home-based role with occasional travel to our office in Plymouth. National and international travel may also be required as part of the delivery of the role.

For the full Job Description and Person Specification, please click the attachment or go to www.god.tv/jobs   

Are you a natural relationship builder with a passion for fundraising? Join STEM Learning’s dynamic team and play a pivotal role in securing vital support for STEM Learning and the ENTHUSE Charitable Trust. Help us reach ambitious targets and make a lasting impact on social mobility, diversity, and inclusion through STEM education.

Key Responsibilities:

• Lead stewardship of our growing funder network
• Engage creatively with existing and new funders
• Build and maintain a robust pipeline of prospects

Ideal Candidate:

Candidates will demonstrate our values: Sustainable – Innovative – Proactive

• Proven fundraising experience with high-value partnerships
• Strong organisational skills and enthusiasm
• Excellent relationship-building and networking abilities

Be an outstanding advocate for STEM Learning and help us inspire the next generation. Apply now and be part of something extraordinary! 

About Us

STEM Learning is dedicated to improving young people’s lives through the power of STEM. We believe great STEM education builds knowledge and skills that are vital for everyone. They lead to great career opportunities and enable young people to become informed, thoughtful citizens who can help address the extraordinary challenges and opportunities we face.

Thanks to the support of our partners across government, charitable foundations and employers of all sectors and sizes, we support young people everywhere, and particularly those who need it most – including the schools and young people facing the greatest challenge.

Our Benefits

 This role offers a salary of between £29,000 to £34,000 dependent on experience and enables access to an excellent pension scheme with employer contributions of up to 15%, 30 days holiday plus bank holidays and a wide range of staff benefits.

To Apply

Please submit:

• Your up-to-date CV, including your full postal address, email and contact telephone number.
• A covering letter (no more than the equivalent of 2 sides of A4) explaining your interest in the role and where you saw it advertised.
• Contact details of two referees, including your current/most recent employer (please note, references will not be approached without your permission).

To find out more about this exciting opportunity, please click Apply!

There is no closing date for this appointment; applications will be reviewed on an ongoing basis so early applications are recommended.

STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Community Connectors (Mental Health Resilience Worker) 
Post no: 610 
Working base: Biggleswade or Leighton Buzzard 
Contract type: Permanent 
Salary: £24,720 per annum 
Hours: 37.0 hours per week, Monday to Friday

About the Role

Community Connectors work as part of an integrated, blended mental health offer to support people with emotional, social and practical needs to access a range of local, non-medical and non-clinical services, to improve confidence, social inclusion and independence.

This role will involve working as part of a multi-disciplinary team with statutory, third sector and NHS colleagues to support clients who are suffering from moderate to severe mental health difficulties. You will need to have experience working with those suffering with mental health illness as well as being able to demonstrate in depth knowledge of the services, support networks and local resources that may assist in improved outcomes for those dealing with complex and enduring mental health issues. The ability to be adaptable, work independently and the resilience to work in some challenging environments are key attributes for this role.

Service Delivery

• Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks in your respective area
• To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Am enable people to achieve these goals through facilitating access and connecting with appropriate resources
• Enable people to access community resources which may include accompanying them.
• Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
• Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
• To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
• Identify and build good working relationships with the community groups, relevant services and activities for partnership work and signposting as well as keep updated information about them.
• Competently work as part of a blended team, under direction from Mind BLMK and ELFT, working with independence and in an agile way to support people with complex mental health challenges.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on 6th September 2024
Interview date: TBC 
Please note: We reserve the right to close this advert early if enough suitable applicants apply 
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Start date:  As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary:  £25,496 - £27,845 per annum, pro rata. 

Contract: This is a 9 month maternity cover contract, with strong possibility of extension to 12 months. 

Hours: 21 hours per week.

Place of work: CARA premises in Colchester and some remote home working if a suitable environment is available.  Some travel to other locations in Essex may be required, particularly during the induction period.

Holiday: 25 days per year, pro-rata, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website explaining how your skills and experience relate to the person specification. Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications.

Application deadline:  9am, Tuesday 24th September 2024. 

Interviews:  Tuesday 1st October 2024.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1

Job Description

The First Contact Navigators play a central role in the CARA team, ensuring that our service users and other agencies receive a high-quality service from the moment of first contact. You will work as part of a wider team of First Contact Navigators across Essex and the post liaises with clients, the CARA team and external agencies, providing advice, support and information. 

The First Contact Navigator will engage with individuals who are experiencing, or who have experienced, sexual violence and or sexual abuse who require information, signposting and short-term support.  You will be the first contact and conduct first meetings, managing your own caseload and co-ordinating personalised support for individuals on their pathway to wellbeing. You will have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision. You will support people who use CARA services to make informed decisions about their wellbeing, maximising their independence and engaging in appropriate community or clinical resources. You will work collaboratively with service users, the CARA team and other professional agencies to navigate and coordinate services.

The main responsibilities of the post are:

• To act as a first point of contact for new referrals and enquiries, providing information, emotional support, advice and signposting.

• To complete first contact calls and assessments with clients over the telephone. 

• To ensure information about new referrals/enquiries is accurately recorded on CARA’s database in real time.

• To work collaboratively and build trust with service users, agencies, personal and professional support networks to collate relevant information to effect individualised support requirements.

• To assess and engage service users not currently engaged in appropriate specialist sexual violence services.

• To seek and respond to referrals from a variety of internal and external sources.

• To assist survivors and relatives/supporters of survivors in understanding the range of resources and services available to them.

• To support service users to engage effectively with appropriate services to meet their individual needs and aspirations.

• To work as a link between clients, CARA staff and external agencies, ensuring appropriate information is passed on. 

• To work closely with the Essex-wide team of First Contact Navigators and Information and Referral Coordinators to ensure effective referral processes across Essex.

• To act as a point of contact for external agencies making referrals to CARA, answering queries about our referral process.

• To cover the enquiry line and the office phone and deal with enquiries as required. 

• To pro-actively promote CARA’s services to external agencies, ensuring they are aware of our referral procedures.

• To contribute to development of promotional information, to ensure information about the referral process is clear and accessible.

• To attend regular team meetings and to work with colleagues to further the objectives of CARA.

• To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.

• To report to the Service Development Manager, Head of Operations, CEO and Trustees as required, including the production of regular written reports. 

• To be administratively self-servicing.

• To undertake any other related activities as required by the Head of Operations, CEO or the Chair of the Board of Trustees.

• To take on new client, office and administration responsibilities as CARA develops.

About CARA 

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion here.   We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy Essex

CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership.   We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

Location: Remote (based in England & Wales with occasional travel for biannual team days and biannual departmental team meetings in various locations)
Salary: £28,665 - £30,865 pro rata (£11,466 - £12,346 actual)
Hours of work: 2 days per week (14 hours)
Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities.

Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Finance Manager role involves:

• Overseeing day-to-day charity finance functions
• Managing expenses, payments and payroll processes
• Communicating and presenting financial reports and information

About you

Do you have accounting experience and strong numerical skills? Are you looking for an opportunity to use your financial expertise in a charity setting? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Finance Manager position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 10am Monday 23 September 2024. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).

Please see the job pack for more details on the role and application process.

Community and Engagement Manager

Position: Community and Engagement Manager

Location: Teddington, TW11 8HT

Salary Range (depending on experience): pro rata of £33,000 – £39,000 incl. OLW

Hours: Part-time 21 hours per week. We are able to offer some flexibility with the role such as term time only or flexibility with days/times.

Contract: Permanent

Annual Leave: pro rata of 25 days leave plus bank holidays

Closing date:  10pm on Monday 2nd September 2024, or before if a suitable candidate is found.

We reserve the right to close the application early.  An early application is strongly recommended as shortlisting and interviews will be held on an ongoing basis.

About the role

Richmond AID is seeking an energetic and enthusiastic person who can lead our multidisciplinary team Inclusion Team. The team currently has 6 direct reports and services include: BuddyUp, Spade gardening service, Mental Health Peer Support service, Connect to Tech digital training, Campaigning and peer group activities. 

There is a variety of skills and experience within the team which will require someone to use a flexible management approach, directing support to where it is needed most. We are looking for someone to not just manage these services, but to lead their development and widen our coverage across the borough of Richmond. This will predominantly involve supporting the people involved to be leaders of their own projects, improving delivery models, ensuring projects meet targets and quality standards. Some of the projects are also delivered in partnership with other organisations so an understanding of the responsibilities of contract management is essential. We have recently started a campaign project and experience of running effective campaigns would be an advantage.

About you

You will have strong leadership skills with experience of managing a multi-disciplinary team. You must be committed to the value of participative community engagement, have a great understanding of the needs of diverse communities, and a passion for social justice and supporting Disabled people.

You must have experience of service delivery, monitoring, evaluation and report writing and setting SMART outcomes for your team. You will know what it takes to set up and manage a project and ensure it meets the intended outcomes. Additionally, you’ll be confident in participative strategies and tools such as facilitating groups, arranging events, developing surveys, gathering views and responding to consultations.

You will be skilled in managing group dynamics and supporting your team to have boundaries with clients. You will also have experience of managing Safeguarding issues.

Ideally you will have experience of campaigning work, with a track record of delivering innovative digital campaigns that have led to real change.

About Richmond AID

Richmond AID offers 25 days annual leave plus eight bank holidays or pro rata of this for part time roles. Normal office hours are 9am to 5.15pm Monday to Thursday and 9am to 5pm on Fridays. You will be based at our offices in the Disability Action and Advice Centre, 4 Waldegrave Road, Teddington, TW11 8HT but may need to work from other locations as needed.

Related roles: volunteer manager, services manager, service coordinator, community development, campaign manager, community engagement, co-production manager, event manager, digital and communications manager, communication manager.

This role combines community engagement with active participation opportunities for local people. Being a trusted and influential presence locally this role will seek to create spaces that enable people from a diverse range of backgrounds to share their experiences. The role requires bringing together other community organisations and facilitating opportunities that get people talking and involved in activities they may not have tried before. These roles play a pivotal role in contributing insight to the wider place expansion work programme being coordinated by Together Active.

Role outcomes

• Improve wellbeing outcomes for families as part of place expansion work.
• Increase in number of people attending community activities.
• Mechanism in place for hearing experiences of least heard people in priority communities.
• Contributed to increased community cohesion.

What does this mean day to day?

• Co-produce programme of activities complementary to HAF and other initiatives operating locally.
• Build strong relationships with local providers and influencers
• Work with Together Active development team to embed action research approach into work.
• Support the development of peer researchers to assist activities.
• Be an active and visible presence locally proactively identifying opportunities for informally listening and learning to take place.
• Support local community organisations to test activity provision as part of their offer.
• Collate and analyse feedback and insights gained to place expansion programme board.

How we value you

• Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays. This rises by an additional 1 day of leave per year after 2 years of continuous employment, up to an additional 5 days leave in total. (Pro rata for part time staff)
• Three concessionary days leave over Christmas and New Year (pro rata for part time staff)
• Death in service scheme up to the value of three times actual salary
• Wellbeing Grant - £50 voucher per year to spend on health and wellbeing
• Volunteer day to spend either as a team or individual helping out with an organisation or cause you select
• Up to 8% employer contribution to pension scheme
• Reimbursement of the cost of a standard eye test as a user of visual display equipment
• Access to Cyclescheme
• Annual CPD courses offered by Staffordshire University
• Online skills training platform - for employees to use to broaden their professional and personal development across a range of online courses.
• Access to counselling service.
• We are also currently developing a scheme with staff to ongoing costs related to staying well/being active.

Role: TCAA Crew Member (London Oxford Airport - Kidlington)
Salary: £27,103
Hours: Full time, 40hrs per week.

About us 

The Air Ambulance Service is an organisation steeped in the values of Courage, Creativity and Compassion.  These have served us well over the years and are at the heart of everything we do. Since the charity’s first operational flight in 2003 our dedicated crews have attended nearly 45,000 potentially life-saving missions.
 
Every day our charity is tasked with a unique set of missions which we respond to with our fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities we undertake.  This ethos remains at our core; we are here to work alongside and help the NHS without using their available funds.  The impact we make with our services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without our support.
 
We also impact our communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities.
 
The Charity leads the way in the delivery of critical care and inter-hospital transfers, but the hard work is never over. To provide essential support to the NHS and our communities, the organisation is currently implementing its latest five-year strategy designed to continually advance response and critical care services to patients
 
Our work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation.  This support enables us to invest into our operational services, into developing staff and volunteers and into our future financial stability to protect the services needed now and in the future.
 
Crew Member (TCAA)

Would you like to be part of The Childrens Air Ambulance team, keeping hope alive for patients and their families? 

A rare opportunity is available to join The Children’s Air Ambulance (TCAA), as we continue to grow and develop our lifesaving service. The role will initially be based at London Oxford Airport in Kidlington, Oxfordshire. 

As a Crew Member, you will provide support to specialist neonatal and paediatric clinicians during TCAA transfers, whilst working alongside our amazing team of Pilots and Airdesk Coordinators.
Reporting to the Operations Team Leader for TCAA, you will be based at London Oxford Airport* on a full-time basis (40 hours per week). The role attracts a salary of £27,103 along with our staff benefits package. 

Whilst the Crew Member role is non-clinical and does not involve direct patient care, the role requires a clinical background to understand the importance of working as a multi-disciplinary team, working in a clinical setting, handling medical devices and to support the safe transfer of patients.

Within our current team, we have Crew Members with varied backgrounds from Emergency Care Assistants, Ambulance Technicians, Associate Practitioners and Paramedics! 

You will act as the technical expert for the bespoke TCAA interior and stretcher system, so you can provide support and troubleshoot any issues should they arise. In addition, you will carry out tasks to ensure the aircraft and base is fully operational, ready for tasking.
 
*The location of the role is subject to change due to Air Base relocation; the new location will be within a 25-mile radius of London Oxford Airport. 

This role will require an Enhanced DBS check

REF-216 332

Job Title: FOOD Club Assistant

Service: FOOD Clubs

Location: Based in London – Tower Hamlets and Aldgate
Hours: 18.5 hours per week (part-time, 2.5 days) Half Day Tuesday, Full day Wednesday, Full day Thursday.

Salary: Grade 1 point 10: £25,800 FTE, inclusive of inner London weighting (£12,900.00per annum, pro rata)

Contract type: Temporary Contract until 31/04/25, with a possibility of it being extended.

Are you a self-motivated team player with a can-do attitude, who is solution focused and passionate about making a difference? If so, we want to hear from you.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.

Your impact

The Family Action FOOD (Food On Our Doorstep) programme aims to:

· provide regular access to a sustainable supply of food to people at risk of food insecurity

· encourage families to access local support services and be signposted to other agencies

· increase disposable income for local families to improve life chances and wellbeing

· reduce the amount of food being sent to landfill in the UK by utilising surplus food

Your skills

FOOD Club Support Worker will support all aspects of the day-to-day running of the programme, to ensure the clubs have high standards of service delivery.

You will have previous experience in at least one of the following environments: retail, health & safety, environmental health, education and/or previous work with families

You will have an enthusiasm for delivering high quality customer service and have a clear understanding of food hygiene standards and procedures.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

What will we offer you?

We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.  

To Apply:

• Complete: the Application Form and send to inbox 24 (email address located on advert document)
• Closing Date: Monday 2nd September 2024 at 5:00PM

· Interview date:  From Monday 9th September, 2024

• To learn more about Family Action: Recruitment Pack
• To learn more about our terms & conditions: Summary Terms & Conditions of Employment
• To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey 

For direct queries with the hiring manager, please email: Pete Godden (email address located on advert document)

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.

ID: 1282

Would you like to work in an administrative role that supports gospel-focused, global ministry? Do you want to be part of a dynamic and prayerful office team that’s helping students around the world to thrive in Jesus?

The International Fellowship of Evangelical Students is a movement of students sharing and living out the good news of Jesus Christ – locally, nationally, and globally. In more than 180 countries and territories worldwide, we’re shaping lives that engage the university and impact the world:

Would you like to support this strategic ministry? 

WILL YOU JOIN US?  

The IFES International Services UK office is searching for a motivated and organised individual to provide administrative support. In this role, you’ll be engaged in a range of tasks including office administration, database administration, logistics, and special projects.  

Your support will be invaluable to the smooth running of the organisation, helping to serve our field staff and national movements all over the world in a variety of different ways. As you grow in the role, you’ll be able to contribute to how we’re developing and refining our internal processes, overseeing our intranet system, and archiving, reviewing, and maintaining active documentation.

• Salary: £26,040 - £27,300 per annum, with generous pension scheme contribution. 
• Contract: Full time, Permanent. 
• Location: Oxford, UK. Hybrid working is possible (minimum of 3 days in office per week), with certain responsibilities and events requiring an office presence. 
• Available from: 7 October 2024 

IS THIS YOU?  

We’re searching for a friendly professional with an ability to build rapport, work under pressure, and focus on detail. No prior experience is necessary. As we’re an international fellowship, experience in cross-cultural contexts would be beneficial.

Anyone joining our team should also resonate with our values:

• Faithfulness to Scripture: The Bible is the ultimate authority and inspiration for life and all aspects of our ministry. We emphasise the loving, studying, living, and sharing of God’s Word.
• Prayer: We pursue and maintain a posture of humility and dependence on God through prayer in our ministry.
• Community: We seek to cultivate vibrant local, regional and global communities that encourage fellowship and learning and enhance our mission.
• Student Initiative: We are a ministry of students reaching students, and we believe in students taking the initiative in all aspects of witness to the university.
• Unity in Diversity: We value the diversity of God’s creation and the body of Christ. We draw participants from diverse ethnicities, cultures, languages, and church traditions as a worldwide fellowship.
• Partnership: We believe we are more effective in our work when it’s done together. We accomplish our mission in partnership with one another, with the local church and like-minded organisations around the world.

ARE YOU INTERESTED? 

Are you excited by this opportunity to serve a thriving evangelical student ministry? Are you confident in your ability to work cross-culturally? Would you like to be part of a forward-thinking team? Then, we’d love to hear from you! 

IFES is committed to providing equal opportunities and recruiting and developing a diverse workforce, so we encourage candidates from diverse backgrounds to apply.  

APPLICATION DEADLINE: 1 September 2024   

PROVISIONAL DATE FOR INTERVIEWS: 4 September 2024 

Our primary calling is to pioneer and nurture a nationally led student witness in every country of the world. The work of the International Services is to support this frontline ministry.

IFES is an organisation with a distinctive Christian ethos. This post is subject to an Occupational Requirement under provisions made in the Equality Act 2010. Applicants should therefore be an actively practicing Christian and agree with the IFES doctrinal basis and ethos statement.  

This job will not qualify for a Certificate of Sponsorship, you will have to prove you have other means to work legally in the UK before we consider your application. 

The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical.

As a Charity we have developed our service by embracing change which has enabled us to implement new and innovative ways of working and increase our impact on patient outcomes. We continuously look to develop our service to ensure we continue to change and save lives.

JOB TITLE: Retail Shop Manager

DEPARTMENT: Retail

REPORTING TO: Area Manager

WORKING HOURS: 35 hours per week

SALARY: £25,000

Overall purpose of the role:

To be responsible, with help and support from the Area Manager, for the day to day operation of a designated shop including recruiting and managing the team, ensuring that sales and profit targets are achieved, and full compliance with all policies, procedures and legislative requirements.

Main duties and responsibilities:

• Ensure that the shop has appropriately skilled, trained and motivated staff and volunteers engaged to maximise the shops profitability and comply with all regulations and NWAA standards.

• Provide the Area Manager with the necessary information relating to the employment of staff in the shop so that all necessary legislative and NWAA HR requirements are met, including accurate payment of staff and that up to date and accurate records of absences and any staff changes are maintained.

• Monitor the shops performance, utilising all management information available including EPOS data, awareness of local competition, retail trends and local activity.

• Work with the Area Manager to improve the performance of the shop, including ensuring high standards of cleanliness and merchandising, as well as effective space allocation.

• Ensure that the shop is open for trading and fully staffed and operational in line with published opening hours, escalating any potential issues to the Area Manager without delay.

• Manage expenditure as agreed with the Area Manager to ensure that running costs for the shop is within the agreed budgets.

• Ensure that the shop maximises income from Gift Aid, and that the process is compliant and in line with regulations.

• Liaise with the Volunteer Coordinator to ensure that the shops requirements for volunteers are met.

• Ensure that stock is appropriately priced, rotated and fit for display and that all merchandise is clearly ticketed and priced in line with our retail operations manual.

• Support the wider management team to effectively engage our supporters and communicate with donors to ensure shops have sufficient appropriate stock.

• Maintain full compliance with all health and safety requirements to assure the safety of all staff, volunteers, customers and visitors.

• Ensure that all staff and volunteers deliver exemplary service to customers, by role modelling and training staff to do so.

• Take full responsibility for the shop’s accounting procedures including cash reconciliation, daily banking and till procedures to ensure that transactions are correct and cash handling procedures are adhered to at all times in line with the Retail Operations Manual reporting any significant shortfalls to the Area Manager immediately.

• Ensure full compliance with the relevant procedures for the inventory, security and maintenance of all equipment and fittings on the shop’s premises.

• Ensure stock collections and deliveries are managed smoothly and that in bound stock is stored and sorted in line with the Retail Operations Manual.

• Provide the shop’s team with effective communication of key messages and directions from the Area Manager and the wider retail team.

• Implement NWAA fundraising promotions in the shop as directed by the Area Manager.

• Attend events and meetings around the North West that are relevant to the Shop Manager role.
 

PERSON SPECIFICATION

Experience
• Experience of management
• Proven track record of effective team management
• Experience of managing a retail outlet

Skills
• Able to manage cash handling procedures and interpret financial reports
• Excellent communication skills, both verbally and written.
• Leadership and Team Management Skills, able to achieve results through staff and volunteers.
• Excellent sales and customer service skills.
• Training and coaching skills
• Effective merchandising Skills
• IT literate
• Knowledge of Gift Aid

Personal Attributes / Abilities
• Excellent attention to detail
• A creative approach
• A team player
• Ability to be standing/walking during working hours
• Ability to lift and move heavy items including furniture in our Furniture shops
• Confident
• Full clean driving licence with the ability to travel around the North West