Supporter Services Coordinator Jobs
Do you have a passion for supporting young people’s mental health and a desire to make a difference? Are you motivated, organised, and able to be flexible to cope with the changing demands of a growing organisation. If so, we have an exciting opportunity to join a small, local charity as our Centre Manager.
About Us
The Purple Elephant Project is a dynamic charity providing vital therapeutic interventions for children and young people in Greater London. Our mission is to alleviate mental health distress by working through challenging and traumatic early life events using Play and Art Therapy. We're seeking a dedicated Centre Manager to join our growing team and help us continue making a difference in young lives.
The Role
As our Centre Manager, you'll be the backbone of our daily operations, while ensuring our Twickenham centre runs smoothly and efficiently. You'll play a crucial role in supporting our staff, therapists, and volunteers, while also providing a welcoming environment for the families we serve.
Key Responsibilities:
·Oversee day-to-day centre operations, including opening/closing procedures and security and ensuring the facility runs smoothly and facilities are well maintained.
·Manage the Centre Coordinator
·Coordinate centre scheduling, including therapist sessions and other meetings
·Provide administrative support to the CEO and handle enquiries
·Ensure compliance with health and safety regulations and charity policies
·Maintain personnel records & IT access
·Oversee the client record keeping system and support staff users
·Support staff recruitment and induction processes
·Recruit and manage volunteers
·Keep our website up-to-date
What We're Looking For:
·Excellent administrative and organisational skills
·Proficiency in Microsoft Office and confidence with IT systems
·Strong communication and interpersonal skills
·Ability to work independently and as part of a team
·Empathy and understanding for the families we support
·Flexibility to adapt work to support the changing needs of the charity
Desirable Qualities:
·Understanding of children's mental health
·Experience in office management
·Experience in volunteer management
·Driver's license and own vehicle
What We Offer:
·A chance to make a real difference in children's lives
·A supportive and collaborative work environment
·28 days holiday (pro-rata, including bank holidays)
·Workplace pension scheme
·Opportunities for professional development
The Purple Elephant Project is committed to safeguarding and promoting the welfare of children. The successful candidate will be required to undergo an Enhanced DBS check and provide references.
We value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ability to hold a case load and carry out support work within the local community being alert to the mental health needs of residents of Newham.
Provide support and signposting in various ways as agreed upon with the PCN and in a wider partnership. This may include (but is not exclusive):
Meeting patients face to face in informal and formal settings to encourage engagement
Work within the MDT of the PCN, taking actions as agreed by the Multi Disciplinary Teams and recording the outputs and outcomes appropriately
Provide individual patients support and signposting in a range of ways as agreed with the PCN and wider delivery partnership
Group facilitation Coaching, Building Trust, and Motivating people in their progress
Referrals to other mental health provision within the Borough of Newham
Direct, individual support to patients on a case-by-case basis and assessing pertinent signs (as trained)
Signposting to community services
Ongoing monitoring of risk to build a positive but sensitive attitude to caseload
Providing clarity to the MDT and people on their lists as to how different areas of their need are being addressed by the other provisions they are engaged with
Provide continuity and reassurance to the people on case load
Build resilience in the people on caseload and ensure themes are fed back into design, delivery, and the development of services
Provide feedback to the PCN team and upwards about the gaps in service provision as illustrated by the people they are working with
referrals should be done within 28 days of the mental health need being identified in line with guidance offered by the PCN
What does good look like for this role?
Goals will be agreed upon with you in collaboration with your line manager at Aston-Mansfield and with our lead partners Community Links MIND and ELFT The successful management of your respective caseload – strong initial assessment, action planning and goal setting, networking with relevant stakeholders, and active, engaging patients both face to face and remotely will be critical aspects of the role. Working with multiple agencies collaboratively that promotes patient welfare and outcomes whilst sharing learning and impact is essential in the role's success, as is inquisitiveness and confidence in the approach. Induction and training will be provided for this role.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Community Key Worker
Salary: £20,000 - £26,000
Location: Thames Valley (Berkshire, may be required to work across Oxfordshire and Buckinghamshire)
Contract: Fixed Term until 31st March 2025 (with possible extension to March 2026)
Hours p/w 2x 35 Hours
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.
About You:
To be successful as the Community Key Worker you will need the below experience and skills.
You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the Kent
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: Friday 6th September 2024
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the and they will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to help give our students the skills they need to take that next step in their lives and support them to live more independently? We are looking for an Independent Living Tutor to teach Independent Living Skills, Out and About and Digital Life Skills. You will be responsible for planning, delivering and evaluating the day, as well as providing feedback on student development and wellbeing.
Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy, and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people like you to help us make that happen.
Main responsibilities
- You will develop, plan and deliver a curriculum of activities to support the student's learning goals and social development, delivering sessions both inside and outside of Share
- You will maintain a record of daily activities to support the framework, including reviewing and recording the students’ progress
- You will develop and source resources suitable for delivery to adults with additional learning and communication needs
Who we’re looking for
- You have experience working in providing training to adults with additional needs, helping them to achieve outcomes
- You have experience in developing learning plans and devising tutorials and learning materials appropriate to the needs of the student group
- You can motivate and empathise with disabled people and those facing long-term health problems
- You have excellent interpersonal skills and the ability to relate positively to people from a range of backgrounds and communities
- Most importantly, you’re passionate about helping disabled people enjoy more autonomy and you understand how to make this happen
Why work for us?
Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's talents, interests, and abilities. We think happy employees are successful employees.
We hold gold Investors in People accreditation and are a committed employer under the Disability Confidence Scheme. This means we truly understand the value of people: we focus on what people can do, not what holds them back. We have robust policies in place so that every single person working at Share takes ownership of making our programmes come to life.
We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.
How to apply
We positively welcome applications from all parts of the community and people with diverse cultural backgrounds and lived experience.
Please send us your CV and a cover letter. In your letter, please tell us:
- What is your experience of supporting adults with disabilities, either in a personal or professional capacity?
- What is your understanding of challenging behaviour?
- How would you use digital technology to increase independence in our student's day-to-day lives?
If you would like to have a chat about the role or visit us before applying, please contact a member of the HR team.
We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment, and if you make it to the interview stage, some questions will be sent in advance. All disabled applicants who meet the minimum criteria will be offered an interview.
This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.
The client requests no contact from agencies or media sales.
POST:
We are looking for a Sex Worker ISVA to join us National Ugly Mugs (NUM)!
SALARY AND HOURS:
Salary: £29,250
This position is contracted for 3 years. Operational hours are Monday-Friday 9am-5pm
RESPONSIBLE TO:
ISVA Manager of Support Services
About NUM:
National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations.
We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by victims/survivors to cope and recover from crimes they experience in the ways they choose. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.
About the Team:
The NUM Case Work Team NUM’s mandate is to ‘end all forms of violence against sex workers’ and operates under three key principles: Sex Workers’ First, Quality Support, and Learning and Innovation. The NUM Case Work team offers victim support to prevent and heal from violence to adults of all genders involved in sex industries. The postholder will provide support to NUM members and non-members who identify as having experienced harm and violence during their work. Services are provided digitally and online, and in-person services.
The post is part of a unique partnership between National Ugly Mugs, POW (Nottingham) and Basis Yorkshire, to ensure more specialist support for sex workers who have experienced sexual violence, to develop good practice guidelines, and to develop and share learning that will influence change in health inclusion for sex workers. Each organisation will be employing a SWISVA; the program will be led by a Program Coordinator, who will be based with Basis Yorkshire, who will lead on policy development work.
Person Specification:
A successful candidate should have the following experience:
- A minimum of 2 years’ experience of working with women who face barriers to accessing support services such as health housing and the criminal justice
- Experience and understanding of working in accordance to core safeguarding legislation to support victims of sexual violence
- Experience of supporting sex workers
- Experience of multi-agency partnership working including with partners such as the police and SARC
- Experience of working in a complex environment, actively managing risk and following case management procedures to meet the needs of a diverse and vulnerable client group
- Working with a range of stakeholders and partnership working or strategic networking, spanning voluntary, leadership and women’s sectors, including delivering presentations
Please read the full essential critieria in the attached documents:
- Skills and Abilities
- Knowledge
- Education, Training and Qualifications
- Person Attributes and other requirements
How to Apply
Please send a CV and cover letter, explaining why you’re interested in the post and how you fit the person specification, to admin[at]nationaluglymugs[dot]org, or apply via Charity Job. The posting will close on 15th September. Interviews will take place on 24th and 27th September.
NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.
Please note due to the high number of applications expected for this role if you do not hear back from NUM by 22nd September unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.
Please submit a CV, and a cover letter, explaining why you’re interested in the post and how you fit the person specification. Closing date is 15th September
The client requests no contact from agencies or media sales.
We are looking for a customer-focused, friendly, helpful, and well-organised administrator to support us in delivering the Social Enterprise Schools programme across the UK.
The Social Enterprise Schools programme – part of the Social Enterprise Academy – is an extra-curricular programme which inspires young people (aged 5-18) to become social entrepreneurs. We ask young people to identify a social or environmental issue they care about, before supporting them as they create a trading social enterprise over the course of a school year. Through Social Enterprise Schools, they build critical skills for life and work, connect with their communities and impact a social problem. Over the years, young people have created a range of innovative social enterprises, from tackling local unemployment through coding classes to selling books with diverse heroes in them.
You will be joining the team at an exciting time. Initially launched in Scotland in 2007 the Social Enterprise Schools programme has now worked with over 1200 schools across the UK and this figure is set to grow.
Your role will be to support the Education Teams to provide administrative, clerical and logistical support for the roll out of Social Enterprise Schools across the UK. The role is mainly internal facing – providing support to Schools Coordinators, Education Managers and Education Facilitators across a range of functions. You will also work with schools and teachers to ensure the smooth running of Workshops, and national and regional events.
Work closely with the Education Managers and School Coordinators across the UK you will provide administrative support based on the activity requirements across the UK. Tasks primarily include diary management, recording of activity, and supporting with event logistics. You will implement agreed processes and provide clerical and logistical support to ensure the achievement of annual team-based targets.
This role will be fully remote, based from anywhere in the UK. The Social Enterprise Academy has shared working space and offices in three locations (Muir of Ord, Edinburgh, London) which you will have access to, if required. It is anticipated that there will be some travel requirements within the UK for events and team days.
We are looking for someone who wants to work with vibrant, entrepreneurial and dedicated people and colleagues and with a good value-fit with our organisation.
Having the right mindset, attitude and approach is as important for us as having the right experience and skills. We appreciate that the best person might not have all the listed criteria yet so if you feel your experience, skills and attitude will help you to make a great contribution in this role and you have the right mindset, we would welcome an application from you.
Job Purpose:
To support the effective delivery and maximise the impact of the Academy’s Social Enterprise Schools programme:
· To provide exceptional administrative support to the two Education Teams to ensure high-quality delivery of Social Enterprise Schools across the UK.
Key Responsibilities:
· To be a point of contact for general enquires to the Education Teams in the UK, providing excellent customer service and signposting them to the relevant colleagues.
· Support the Education Teams with a range of tasks relating to day-to-day online and in-person programme.
· Leading on the administration of CPD sessions, pupil workshops and business mentoring sessions by managing school and facilitator diaries.
· Coordinating facilitator bookings and arrangements and ensuring they have everything they need to deliver their sessions.
· Responsible for gathering and accurately recording Monitoring, Evaluation and Learning data from pupil workshops, and business mentoring sessions, and management information for key annual projects/events on HubSpot.
· Support the Education Teams with management and recruitment of facilitators - tasks will include the maintenance of the database of Education facilitators contact details, contracts, PVG/DBS checks and biographies.
· Providing administrative support for facilitator gatherings and team days.
· Work closely with the Education Teams to support with logistics at Education Awards across the UK, and events and for key annual projects such as the Big Issue Launch Event.
For a full set of criteria and information on how to apply please download the recruitment pack from our website.
The client requests no contact from agencies or media sales.
Abortion Support Network is a largely volunteer-run charity that helps people living in European countries with bad abortion laws and provision access safe abortions in clinics abroad. ASN provides practical information, support, funding, travel and accommodation.
We are looking to recruit a new Managing Director to lead the team. ASN began as a group of activists and a mobile phone, and spent its early years running on passion. While remaining true to it’s radical roots, ASN are navigating the realities of building a sustainable organisation which offers the best possible experience for our clients, staff, volunteers and supporters. To do this, we need a strategic thinker who has experience leading a team and works pragmatically to get things done.
Reporting to the Board of Trustees, you will have complete oversight of ASN, from service delivery to IT system procurement. We don’t expect anyone to be an expert on every part of ASN’s work, but we’re looking for someone with robust relevant experience who is willing to learn from our incredible team.
Please see the Hiring pack for a detailed list of experience and values that we are looking for in our new Managing Director.
Abortion Support Network is committed to building a workplace that is feminist, anti-racist and inclusive of LGBTQ+ people, disabled people, and those who have experienced other forms of exclusion or marginalisation. We are looking for a Managing Director who can be a part of this work. We are keen to work with candidates to make our recruitment process as accessible and comfortable as possible.
Closing Date: 9th September, 9am
*We are aware that parts of our interviewing period coincide with Rosh Hashanah. If you need an alternative interview date for this reason, please let us know at the point of shortlisting and we will be happy to accommodate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about CRM and looking for a part-time role where you can make a real impact?
We're hiring a CRM Coordinator to support our CRM Manager in empowering staff across the US-UK Fulbright Commission.
In this role, you'll be helping our Fulbright awards programme team transition to a new grantee management app within Salesforce. You'll play a crucial part in data migration from our legacy system to Salesforce and SharePoint, ensuring seamless integration and top-notch data quality. Your other responsibilities will include managing our Salesforce master data set, designing and generating impactful reports and providing essential first-line Salesforce user support and training.
To excel, you'll need hands-on experience with CRM systems (ideally Salesforce) and a strong understanding and working knowledge of Microsoft Excel and spreadsheet management. Your enthusiasm for Salesforce and your eagerness to learn about the platform more broadly will be key. You'll thrive in a role where you can collaborate effectively and take initiative. If you have an interest in international education and cultural exchange, that's a bonus!
The US-UK Fulbright Commission is a not-for-profit organisation whose mission is to advance education, promote civic engagement and develop compassionate leaders through education exchange between the peoples of the US and the UK. With core support from the UK and US governments, the Commission offers prestigious Fulbright awards for postgraduate study and academic research in the US and the UK, as well as a number of other programmes and services for British citizens interested in studying in the US. Please refer to the About Us section on our website for more details.
Please note, you must have the prior legal right to work in the UK.
Location: Central London office. Part time staff are required to attend the office for 1 day each week, home working the rest of the time. No travel expenses will be paid.
Contract: 6 months fixed term contract, 2 days or 14 hours a week
Salary: £32,000 per annum (pro-rated for 14 hours a week)
Closing date: Friday 6 September at 9:00 (BST)
We are the only US-UK exchange programme facilitating placements on both sides of the Atlantic. We enable study, teaching and research at some o
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About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- You will have substantive experience in providing immigration advice and casework, with the relevant Level 2 OISC qualification (or OISC level 1 working towards Level 2). Please note only candidates with the relevant OISC qualification and legal experience will be considered.
- You will be part of a specialist team that provides a migration service within a centre for people experiencing homelessness and interconnecting needs.
- You will have experience of working jointly with other agencies and building strong, effective partnerships internally and externally.
Full job description can be found on our website.
Salary: £36,159
Closing Date: Sunday 22nd September
Interview Date: Friday 26th September
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
MIND in Haringey and its partner Public Voice deliver the Haringey Community Collaborative, providing strategic leadership and capacity building for the borough’s Voluntary and Community Sector (VCS). MIND in Haringey and Public Voice are ambitious, committed and passionate in their support of the VCS, and the social impact that it collectively delivers for residents and communities every day.
The Haringey Community Collaborative service involves providing Haringey VCS:
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One-to-one and group capacity building support
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Funding opportunities for projects addressing priority local challenges
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Access to training and resources
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A community of practice for collaboration and knowledge sharing, both in person and online.
The Haringey Community Collaborative team is located across and employed by either Public Voice and MIND in Haringey. This role works alongside a manager for Haringey’s digital community of practice platform, NavNet; and a communications lead for the Community Collaborative. The role reports to the Haringey Community Collaborative Manager.
About You
We are looking for someone who wants to make a difference to the local community through their work, supporting the success of the voluntary and community sector. You will need to have experience working with organisations and groups to help them develop and grow, and convening.
A confident public speaker with strong presenting skills with the ability to present to a wide range of diverse community groups. Able to engage with people and have a good understanding of co-production.
Able to carry out research and find suitable funding opportunities supporting VCS to write bids and method statements. Designing and delivering workshops on various topics that will support the local VCS in Haringey based on their needs.
Having a knowledge of the VCS organisations within Haringey would be an advantage but not essential.
We translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
Your role will be to develop and deliver our programme of social and physical activities for people aged 50+ across Sandwell. You will also work with the programme manager to design and implement evaluation systems to demonstrate the impact social and physical activities have on the wellbeing of older people.
Description of Service
Age UK Birmingham & Sandwell provides a range of services and programmes for people aged 50 and over.
The Sandwell Community Support programme is dedicated to reducing loneliness and isolation amongst older people through the provision of social and physical activities across Sandwell.
Principal Duties:
· To develop new social and physical activities for older people
· To engage with older people to understand their aspirations for activities and develop community offer in response
· To prepare material and actively promote the activities of the programme to citizens, partners, and other stakeholders
· To maintain accurate and confidential records of all activities and outcomes
· To develop contacts, links, and relationships with other programmes such as NNS
· To represent the team at external meetings where appropriate
· To work with the Line Manager to achieve targets to meet funding contract requirements
· Risk assesses working environments as appropriate in line with AUKB’s Health & Safety policy
· To support volunteers assisting the service
· Make referrals/signpost to Age UK Birmingham and Sandwell colleagues and other appropriate agencies and organisations for specialist support
· Report all incidents and accidents promptly to the Line Manager
To undertake any other duties commensurate to the post not specifically mentioned in this job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Triage Co-ordinator
- Salary details: £28,000- £31,000
- Location: Hybrid – Rugby office/homebased
- Hours per week: 35 hours
- Vacancy type: Permanent
caba's purpose
As an occupational charity, caba helps the ICAEW community thrive by equipping individuals with the practical, emotional, or digital tools to manage whatever’s in front of them, from everyday situations to exceptional life-changing circumstances. Our vision is that everyone in the ICAEW community can fully participate in life.
your job purpose
Provide triage and administrative support to our direct support team, managing multiple enquiry channels, referral forms and invoices for service users accessing support through our service partners and updating their records on our CRM to ensure we have accurate records to enable them to deliver efficient and effective support to service users.
your key responsibilities
service user support
- act as the first point of contact for enquiries, confirming service user eligibility, contact details and consents, and preparing their case files for support
- deal with service users who may be vulnerable, living with a physical or mental health condition, in financial hardship, long-term sickness and crisis situations
- complete and submit partner referral forms within 2 working days using information on our CRM so that service user can access services in a timely, professional and friendly manner
- answer telephone calls received by the charity, answering queries and redirecting calls in a professional and friendly manner
CRM database
- create new and accurate electronic service user files and assist the team in maintaining accurate records by inputting data to the caba CRM database
- update CRM records of service user cases, closing them down when service provision has been completed
- email service users updates and key information about the services they are receiving from the charity to keep them informed and able to fully participate
general administrative support
- create, update, and maintain support service purchase orders and usage, liaising with the service providers accounts teams when appropriate
- provide administrative support to our team of Support Officers by managing enquiries and contributing to the smooth running of our internal support services
- provide administrative support to our case management officer by completing referrals to partner services
why caba?
You’ll enjoy up to 10% pension contributions, private medical insurance, income protection insurance and a generous holiday allowance of 25 days per annum, plus bank holidays.
We work in a flexible hybrid model - one that creates the opportunity to work in your own way from home, but also provides a great opportunity to collaborate with our colleagues at our office. Many of our colleagues have varied working patterns so we’re open to talking about the flexible working arrangements that could work for you.
interested?
Take a look at the job description for full information. Applying is simple - send your CV and cover letter, along with our short application form, which shows us that you can make a success of the role. If you have links to any of your work, we’d love to see it - simply put them at the bottom of your application form.
If you want to become part of a welcoming, inclusive organisation that values your ideas and input, we want to hear from you.
**Your appointment is subject to an Enhanced Disclosure and Barring Service (DBS) check
Deadline for applications: Interviews will be held on a rolling weekly basis with a cut off of 21st September 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
How this role fits into the vision and objectives of Causeway
We currently have an exciting opportunity for an Accommodation Advocate working within our North West Male safe-houses. This role includes providing Service Users with emotional and practical support; advocating on their behalf, communicating with other organisations including but not limited to health professionals, legal representation and the Home office. You will also have duties in relation to the accommodation, including cleaning and preparing service user bedrooms for new arrivals.
RESPONSIBILITIES:
- Case working service users identified as PVOHT (Potential Victims of Human Trafficking).
- Regular feedback and review meetings with Accommodation Coordinator.
- Arranging and attending appointments with Service users including families.
- Following up all the paperwork and details of VOHT in adherence to the terms of the contract; including on line reporting. Including but not limited to; weekly reviews, risk assessments, support plans and inductions.
- Ensuring that volunteers who work with you on shift have the proper level of support and adhere to policies and procedures.
- Ensuring that all Key Performance Indicators (KPIs) are met.
- Ensuring progression of PVOHT through system;
- Liaising with organizations and individuals regarding VOHT and Causeway in a professional manner - including but not limited to SATco, UK Visas and Immigration, Modern Slavery Human Trafficking Unit, other agencies, police, and medical professionals.
- Identifying support hours and ensuring accurate logging of all hours.
- Ensuring paperwork is being completed correctly and in a timely fashion.
- Ensuring exit strategies are being prepared in a timely fashion.
- Dealing with out of hour crisis in accordance with standby rota.
- Receiving out of hours’ referrals, carrying out inductions, weekly reviews and updating the IT system.
- Ensuring adherence to all internal procedures regarding Causeway, the Safe Houses and any legislation.
- Promoting Causeway in adherence to the terms of the contract – this may include attending events on behalf of Causeway as a whole.
The client requests no contact from agencies or media sales.
Summary
- Undertake research to support the design and delivery of modules and programmes.
- Act as a first point of contact for programme enquiries and handling requests from multiple stakeholders.
- Monitor the budget for the Learning Communities Programmes and cohorts.
- Maintain records of the people related data and all module information on our on-line/learning platform and shared drive.
- Provide diary management support to the Head of Senior Leadership Development and Programme Leads.
- Be good at and enjoy planning and organising, with a strong attention to detail.
- Work well to deadlines.
- Have a positive and proactive attitude to all tasks approached.
- Be an excellent communicator in writing and verbally.
- Have strong IT skills - Outlook, PowerPoint, Excel and Word.
- A salary of £38,918 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
- Flexible working hours and location, with an expectation of just 1-2 days per month in our office in Westminster
- Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies
Head of Venture Support
We are seeking a Head of Venture Support to grow the organisation’s venture support activities and deliver business programmes for a wide range of early-stage and growing social and environmental impact ventures.
Position: Head of Venture Support
Location: East London or Cambridge with occasional travel to other locations (Cambridge, Peterborough and East London)
Hours: Full-time - 35 hours per week
Contract: Permanent
Salary: £55,000 - £62,000 per annum depending on experience
Closing date: 9th September 2024
Benefits: Strong commitment to personal and professional development, Company pension scheme; free on-site parking (Cambridge/Peterborough); Bike2Work Scheme, various discounts, a Healthcare cash plan, wellness programme, electric car lease scheme through salary sacrifice (subject to eligibility), private healthcare, life insurance, flexible working, casual dress, annual volunteering day to commit to a charity or cause of your choice, working for a multi-award winning organisation including previously awarded the best not for profit employer in the Eastern Region, being part of a community that drives innovation with a focus on addressing environmental and social challenges.
About the role:
As Head of Venture Support, you will grow the profile of the organisation’s venture support activities and lead our Venture Support team to deliver business programmes for a wide range of early-stage and growing social and environmental impact ventures including tech for good startups and social enterprises. You will also develop and implement new service offerings to support our ventures in becoming a force for good in society as we grow the profile of our work. Our support includes structured accelerator programmes, grant initiatives, innovation challenges, and social investment.
You will champion the organisation’s venture work to attract business partners and investors, managing key strategic relationships whilst creating new partnerships and business development opportunities.
You’ll manage and develop a brilliant team of Programme Managers, Venture Outreach Associates, and Venture Advisors and make sure they’re on track with programme design, recruitment, budgets, delivery, and impact. You’ll provide timely support and direction to the team members who are passionate about enabling business to be a force for good.
Key areas of responsibility include:
- Develop and oversee the execution of a strategy for outreach, seeking, attracting and onboarding deserving and qualified innovative entrepreneurs and start-ups.
- Provide credible strategic guidance to programme managers in content areas such as business modelling, sales and marketing, financing, fundraising, overall strategy, operations etc.
- Create project plans and timelines to map out milestones and help assess resource requirements across central services such as marketing and accounts.
- Enable and support the professional growth of the Venture team as they work across a variety of clients, programmes and geographies.
- Liaise with senior management, the marketing and fundraising teams, and the broader organisation to sustainably grow the impact of our support, including our vision to grow impact business support to many more locations nationally.
- Manage the novel social investment programme we have established leveraging equity and revenue-based finance instruments.
About you:
As Head of Venture Support, your ability to build rapport quickly and develop strong working relationships across different stakeholder groups will be based on reading situations quickly and strong interpersonal skills. You will have experience working with start-ups, entrepreneurs, mentors, universities, research institutions, industry experts, business membership associations, local or central government, and angel investors.
In previous roles, you’ve led teams, complex projects and/or large programmes. You break down problems with a cool head and take tough decisions when needed but understand the role of mentoring to build strong teams. People leadership will be a large component of your day-to-day.
You’ve managed a P&L before and have the skill to quickly read a cash flow and the confidence to make tough decisions when the business demands them. You also understand equity investment, bring angel and VC connections, and have a passion for developing a new social investment vehicle in the Cambridgeshire area and beyond.
Whether it’s time spent being around and supporting them or your own experience you will understand the journey of the entrepreneur, the challenges and barriers faced and the fundamental building blocks that create impactful and sustainable businesses.
Essential requirements required for this role:
- A passion for the mission of the organisation and our work supporting impact ventures.
- At least 4-6 years of experience working with entrepreneurs, start-ups, accelerators, incubators or incubation consultancy.
- Financial management skills, including P&L responsibility and social investment experience
- Excellent communication and relationship-building skills.
- A drive to continuously develop the team and organisation
- Comfortable speaking at events, roundtables and peer sessions
- Travel to Cambridge and Peterborough Future Business Centres fortnightly from an operating base in East London (Whitechapel) or if based in Cambridge travel to East London and Peterborough.
- Must be eligible to work in the UK without sponsorship
About the organisation:
The employer is a charity that helps small businesses and charities to develop, grow and achieve their impact aims, through a range of ways. From its Future Business Centres that support local business communities; its support programmes that help entrepreneurs and ventures to grow their ideas and businesses; and through advising and arranging responsible finance for charitable organisations.
Since 1999, with initiatives across the UK that include housing, cleantech and social innovation, it has helped hundreds of start-ups, small businesses and impact ventures to develop and scale, enabling significant regional employment opportunities, transforming communities and creating positive impact for people, place and planet.
You may also have experience in areas such as: Director of Programmes, Head of Programmes, Senior Programme Manager, Programmes and Impact Lead, Programme Coordinator, Impact Manager, Programme Lead, Venture Support etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.