Supporter Services Coordinator Jobs

This is an exciting time to be at Battersea at the start of a new five-year strategy for the charity as it seeks to scale up and deliver new services and partnerships that will help it in its mission to help more dogs and cats, creating lasting change for animals and those who care for them, wherever they are. Earned media and PR is crucial to help Battersea build its visibility awareness, and relevance to new and existing audiences to support engagement with our strategic aims. The PR team play a key part in telling our story, shifting public attitudes, and generating support. 

We need a confident, dynamic and enthusiastic Press / Media Officer to help us drive visibility, affinity, and relevance amongst new and existing audiences. They will ensure Battersea maintains a high profile and strong, influential voice by working closely with the media and delivering quality proactive and reactive media activity that supports the charity’s strategic aims to help more animals. This role will focus on promoting the work Battersea is doing to help animals not just at our three centres, but also across the UK and overseas. 

Responsibilities will include responding to press enquiries and working with production teams, as well as supporting the wider Marketing & Communications directorate on the delivery of integrated campaigns and PR plans that support our animal welfare campaigning (Our Voice), our brand platform ‘We’re all in for them’, our global programmes strategy, our income generation activity, and our sector and corporate partnerships.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 23rd February 2025
Interview date(s): w/c 3rd March 2025 (1st round); w/c 10th March 2025 (2nd round)

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

 FSW is looking to increase its presence in the digital world by recruiting a Digital Marketing and Communication Executive to work alongside the Director of Fundraising and Marketing. This exciting role is ideal for someone who wants to develop their skills and experience whilst making a lasting difference to the families of Sussex.

Family Support Work has been working in Sussex for 135 years, founded by social-minded Christians in the 1890s; we have been at the heart of caring for families ever since. If you are passionate about our mission and want to play a role in driving forward the work of Family Support Work, we want to hear from you.

FSW values and invests in their employees’ development. Employee benefits include:

• Matched employers’ contribution to a group pension scheme (to a current maximum of 4%)

• 25 days annual leave plus bank holidays (pro-rata for part time)

• Family friendly policies and flexible working

• Regular in-house training and opportunities to study for other qualifications

Post: Digital Marketing and Communication Executive

Salary £25,000 - £28,000 (pro-rata) 

Hours 18.75 per week by arrangement 

This is a hybrid of office (Brighton) and home based with flexibility to suit the applicant. 

Job Title: Quality Improvement and Research Administrator

Reports to: Quality Improvement Manager

Line reports: N/A

Contract terms: Permanent 35 hours per week 

Salary: £28,895

Location: London-based, with hybrid working

The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job Purpose

The post holder will provide administrative support across several key functions of the department, focusing mainly on clinical job description approval and sourcing of volunteers to attend appointment panels across the UK (Advisory Appointments Committee), quality improvement initiatives, and committee administration.

Main responsibilities

 AACs and Job Planning

• Responsibility for administration of the College’s Advisory Appointments Committee and ophthalmologist job planning advice service and Coordinating volunteers to attend Advisory Appointment Committees (AACs)
• Administering the approval process for UK ophthalmologist job descriptions (c. 200 a year), assigning work to relevant Council Representatives and supervision of the progress of approvals to meet the average 3 week turn around
• Providing general advice and guidance to stakeholders on job descriptions in accordance with the agreed job description guidance
• Department document management and archiving including documents on the RCOphth website, managing document status spreadsheet used by department team and comms team

Quality Improvement (QI)

• Support the QI Manager and QI Coordinator in the delivery of the College’s QI workstreams
• Provided administrative support for the delivery of the RCOphth Review Service
• Support the coproduction of guidance documents with members e.g. scheduling meetings, proofreading and formatting documents
• In conjunction with the QI team, support delivery of the National Ophthalmology Database audits by answering queries, administration of the sign-up process for participating centres and invoicing process

Departmental Administration

• Providing support to other members of the team as and when required including responding to queries
• Liaison with other College Departments to ensure members and other stakeholders’ experience of any interactions with the College is proactive, positive, and efficient
• Work with the colleagues to make full use of the Contact Relationship Management system’s functionality to support achievement of the College strategic plan
• Administering department committees e.g. appointments for chairs and committee members, scheduling meetings, agenda setting, minute taking and following up on actions
• Assisting with other administrative process to support the work of the department team including Database administration including data entry and reporting

Other

• Carry out from time to time and as directed, any other duties as required in addition to the above that will be both reasonable and within your capabilities.

Inclusion and Diversity statement 

RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.  

Our values are: 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

• being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

Person Specification

 Criteria

Knowledge, Qualifications and Experience

• Previous administrative experience in a similar role
• Knowledge and experience of Microsoft applications, including Word, Excel, Outlook and PowerPoint
• Understands the importance of accurate and timely data entry

Skills and Abilities

• Committed to providing excellent customer service
• Excellent interpersonal skills, the ability to build rapport and work effectively with staff and stakeholders
• Ability to identify issues and solve problems logically
• Excellent written and communication skills
• Ability to contribute new ideas and suggest improvements to ways of working
• Ability to work on own initiative and meet strict deadlines
• Respects and cooperates with colleagues, working effectively with other departments when needed

Personal Qualities (Attributes)

• Commitment to equity and diversity and understanding of how this applies to own area of work
• Committed to own continuing professional development

Other requirements

• The post holder may occasionally be required to work some evenings and work away from home in the UK

Staff benefits

We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits:

• Hybrid working (2 days in the office, 3 from home)
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
• 1 day of paid leave to move house
• Enhanced parental leave

Planning for your future:

• Employer pension contributions up to a maximum of 12%.

Career development

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
• Study loans

Travel

• Season ticket loan
• Cycle to work scheme

Wellbeing

• Summer Fridays (staff can finish 90 minutes early from mid July to the end of August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)
• Health Cash Plan

How to apply

Please submit your CV (maximum 2-pages) and a covering letter (maximum 1 page). The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.

Interviews will be held at our office in Euston on Thursday 6th March. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is Wednesday 26th February.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Community Connector (Mental Health Resilience Worker)
Post no: 629
Working base: Biggleswade Community Mental Health Team, SG18 or Bedford Community Mental Health Team, MK40
Contract type: Permanent
Salary: £24,720 per annum
Hours: 37.0 hours per week, Monday to Friday

About the Role

Community Connectors work as part of an integrated, blended mental health offer to support people with emotional, social and practical needs to access a range of local, non-medical and non-clinical services, to improve confidence, social inclusion and independence.

This role will involve working as part of a multi-disciplinary team with statutory, third sector and NHS colleagues to support clients who are suffering from moderate to severe mental health difficulties. You will need to have experience working with those suffering with mental health illness as well as being able to demonstrate in depth knowledge of the services, support networks and local resources that may assist in improved outcomes for those dealing with complex and enduring mental health issues. The ability to be adaptable, work independently and the resilience to work in some challenging environments are key attributes for this role.

Service Delivery

• Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks in your respective area
• To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Am enable people to achieve these goals through facilitating access and connecting with appropriate resources
• Enable people to access community resources which may include accompanying them.
• Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
• Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
• To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
• Identify and build good working relationships with the community groups, relevant services and activities for partnership work and signposting as well as keep updated information about them.
• Competently work as part of a blended team, under direction from Mind BLMK and ELFT, working with independence and in an agile way to support people with complex mental health challenges.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on 10th February 2025
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Location: To cover primarily the southern half of Wales 

Working pattern: Work from home with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the South Wales region. 

Recruitment process: interviews will be conducted as suitable candidates apply. Applications remain open until a suitable candidate has been appointed. 

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.

What we offer:

• A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

• Birthday day off

• Enhanced sick pay and compassionate leave

• Death in service benefit

• Pension

• Employee Assistance Programme

• Flexible working

• A rewarding role with purpose

• Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.

Specifically seeking candidates with:

• frontline support service experience

• a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)

• experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.

• research and advocacy skills – you will reach out to other organisations to support your cases where required

• competent IT skills for remote work

• Fluency in Welsh, whilst not essential, is desirable.

Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply now: If you're up for a new challenge and have the skills, apply now.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

A DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution!  

Student Activities Manager (6-month contract) 

Are you a talented and inclusive people or volunteer manager with a passion for empowering others?

Do you want to support student leadership and help members to Love their time at University?

Then we'd love you to join us as Student Activities Manager for a dynamic six-month role. You'll be responsible for leading the Student Activities team, creating an empowering and supportive environment that champions brilliant volunteer management and student-led opportunities, as we refine our strategic plan.

The Role

Role:  Interim Student Activities Manager
Hours: 35-hours per week / Fixed Term (6 months)
Salary:  Grade D (£36,149 to £40,686 per annum)
Closing date:  12pm on Monday 17 February 2025 

Who are we?

The Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have nearly 300 student groups and all of our work is led by, and in the best interest of, our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring?

· You’ll be able to lead individuals and teams to perform at their best and continue to develop by creating an empowering and supportive working environment.

· You know how to able to build and maintain positive and productive relationships with internal and external stakeholders, by agreeing and working towards shared goals.

· You'll be skilled in creating accessible and inclusive volunteer practices, boosting member confidence and creating safe, supportive environments.

We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond. 

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.  

Dates for your Diary

· Closing Date: 12pm on Monday 17 February 2025

· Interviews: Monday 24 February 2025

For further information including details on how you can apply for this role, pelase visit our website. 

We look forard to hearing from you!

Membership Co-ordinator 

Reporting to: 

Membership Account Manager - West of England (WoE) 

Salary: 

£24,000 pa 

Hours: 

37.5 hours per week 

Terms: 

Fixed Term – 1 year, 25 days Holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution, Employee Assistance Programme, Line Managers Support Line, enhanced leave (sickness, parental), flexible working, individual training budget

Location: 

Bristol based hybrid role, with regular work in Bristol warehouses, and occasional travel to Plymouth and members 

Work with: 

Membership Account Manager – Devon & Cornwall (D&C), Membership Support Officer, Finance, Compliance, Operations,  Fundraising & Communications 

Purpose of the post:  

This exciting role links our 300+ organisations that receive food from us, known as our Community Food Members (CFMs) and our thriving operation. As Membership Co-ordinator, you’ll work across the charity with the Membership and Warehouse Teams, and our large and diverse team of volunteers to support our Community Food Members that receive surplus food from FareShare South West (FSSW) delivering a smooth service to CFM’s, and efficient operations within FSSW each week.    

Working closely with the membership account managers across the region, you’ll act as a champion for our members, ensuring the service is delivered to a high standard and, communicating with the rest of the team, ensure a high level of satisfaction and retention through customer service. You will support and improve the effective integration of Membership and Operations, to ensure that our operation continues to run smoothly. You’ll be based mainly at the Central Bristol Office with occasional travel to the Plymouth Warehouse and visiting our community members across the South West.  

Key Responsibilities 

Member Support 

· Lead on liaising directly with members on onboarding, offboarding, queries, complaints, seasonal schedules and general account administration.  

· Lead on resolving daily queries and issues from our existing members (e.g. food issues, product recalls, etc.) 

· Use the Charity’s Customer Relationship Management (CRM) system to manage engagement with members.  

· Food Allocation Writing – supporting/working with/covering the Membership Account Managers/ CFM Support Officer, writing allocations for Members/Routes.   

· Coordinate changes and updates to the Delivery Schedules according to seasonal demand and feedback from members – including member food profiles, contact details, addresses, delivery instructions.   

· Supporting the Membership Managers in the execution of special membership events, targeted campaigns and projects (i.e. Holiday Activity Fund (HAF)). 

Membership and Internal Stakeholder Integration 

· Liaise between the Membership Team and other internal stakeholders, to keep up to date with membership developments, including any requests for a change to service. 

· Support core functions with key developments to membership service e.g. Bulk Pallet deliveries, development of ‘Surplus Surplus’ initiatives, events, frozen food. 

· Coordinating with members and Head of Compliance to ensure high levels of compliance within the membership function. 

· Work with the Warehouse Team on developing and implementing operational improvements to increase efficiency and the quality of service provision. 

· Engage with the Fundraising and Communications Teams to provide key data on membership. 

Compliance and Health & Safety 

· Operate according to the FareShare Food Safety Manual.   

· Undertake relevant training in Food Hygiene and Health & Safety as required.   

· Maintain up to date health and safety documentation for all CFM’s. 

· Conduct in person visits of members to carry out kitchen and compliance checks. 

General 

· Be willing to receive and engage positively with any visitors to the warehouse. 

· Support FSSW events. 

· Uphold high quality customer care and standards of conduct when dealing with all stakeholders and the general public. 

· Ensure the security of the FSSW Regional Centre and all assets located within it, including food, and maintained at all times. 

· Driving duties where appropriate for membership support. 

Person Specification - Essential knowledge, skills, and experience 

· Experience in customer facing roles. 

· Initiative and energy, able to work independently and in a team. 

· Ability to develop, initiate and maintain systems and procedures. 

· Excellent communication and interpersonal skills. 

· Good administrative and organisational ability. 

· Problem solver and competent decision maker. 

· Full UK driving licence. 

· IT competent and able to use various IT platforms/systems. 

· A clear commitment to the ethos of FSSW, and to the agreed plans of the organisation, and able to positively contribute towards its achievement. 

· Feels comfortable connecting with members and other teams using varying tools (i.e. Phone, email, slack, teams etc). 

HR Administrator, L'Arche London

ABOUT THE ROLE

Hours of work: 21 hours per week. Working pattern to be agreed, but with some flexibility to ensure the needs of the Community are met. Occasional evening and weekend work.

Salary: £24,784.5 (pro rata for 21 hours per week £13,879) inc London weighting. Wages paid monthly on or around 23rd of each month.  

Place of work: L’Arche London office in West Norwood, London, SE27

Contract type: Permanent, Part-time

Reports to: HR Coordinator

Closing date: Wednesday, 5th March at 23:59

As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:

- Joining shared meals since cooking and having a meal together is what we are all about. 
- Achieve professional qualifications while benefiting from exceptional training and development opportunities. 
- Interest free loans and salary advances available 
- Free eye tests and a contribution towards the cost of glasses if you need them for work. 
- Free DBS / PVG checks 
- Free SSSC registration 
- Free Blue Light Card 
- Professional membership fees paid if they are directly relevant to your role 
- Free Employee Assistance Programme available to everyone 
- Up to 5 days paid compassionate leave 
- Up to 6 days paid (pro rata) for time off for emergency dependents leave 
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings 
- Paid mileage costs at HMRC rate 
- Working from Home Allowance for those in office-based roles but for whom no office is provided 
- Specialist bereavement counselling for employees and their family members 
- Access to the Bike to Work scheme

Main purpose of the role:

You will support the HR Coordinator to successfully undertake all of L’Arche London’s HR responsibilities along with other office administration duties as required.

The HR Administrator is responsible for:

- Attend to all aspects of recruitment, onboarding and communication with applicants, candidates, and newly appointed colleagues.
- Provide generalist HR advice and support for first line queries from managers, team members and external stakeholders including members of the public, in a timely and efficient manner. 
- Collect, record and monitor HR information, including but not limited to absences, starters and leavers, vacancies, probationary and annual reviews, and to produce HR reports for same as required.
- Draft and maintain a series of templates and letters that adhere to current HR best practice and L’Arche’s policies and procedures.
- Take minutes of meetings as required. 

Key relationships:

- L’Arche London HR Coordinator 
- L’Arche London HR team 
- Community Leader, and L’Arche London Community Coordinating Team 
- L’Arche London Support Assistants                 

Essential Criteria:

- At least 2 years of relevant experience in an administrative role or a related, relevant area. 
- Demonstrable interest and enthusiasm for the purpose of L’Arche and empathy with values and current strategy. 
- Experience managing records and databases in compliance with GDPR.

ABOUT L'ARCHE LONDON

At L’Arche London we build Communities together with people with learning disabilities rather than doing it for them, and we are committed to mutually transforming relationships in a world where all belong. 

L’Arche London is a diverse and inclusive Christian community of 100 people with and without learning disabilities, sharing ordinary life and building extraordinary relationships. Excellence in care and a commitment to living in community is what makes us unique. We are a high quality care and support provider, regulated by the Care Quality Commission in England.

Are you inspired to bring your skills, experience and values to support our vision of a more human society? 

A full job description and person specification can be found in the Recruitment Pack.

The closing date is midnight on Wednesday, 5th March.
Interviews will be held on Thursday, 13th March, and Friday, 14th March.

To apply, please read the full job description and person specification, submit your CV, and answer the questions from online application form.

Please note there is no visa sponsorship available for this role.

Please also read our privacy notice for job applicants.

REF-219 569

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Community Connectors (Mental Health Resilience Workers)
Post no: 626
Working base: Ampthill
Contract type: Permanent
Salary: £24,720 per annum
Hours: 37 hours per week (Monday to Friday)

About the Role

Community Connectors work as part of an integrated, blended mental health offer to support people with emotional, social and practical needs to access a range of local, non-medical and non-clinical services, to improve confidence, social inclusion and independence.

This role will involve working as part the Community Mental Health Team [CMHT] (a multi-disciplinary team with statutory, third sector and NHS colleagues) to support clients who are suffering from moderate to severe mental health difficulties. You will need to have experience working with those suffering with mental health illness as well as being able to demonstrate in depth knowledge of the services, support networks and local resources that may assist in improved outcomes for those dealing with complex and enduring mental health issues. The ability to be adaptable, work independently and the resilience to work in some challenging environments are key attributes for this role.

Service Delivery

• Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks in your respective area
• To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Am enable people to achieve these goals through facilitating access and connecting with appropriate resources
• Enable people to access community resources which may include accompanying them.
• Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
• Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
• To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
• Identify and build good working relationships with the community groups, relevant services and activities for partnership work and signposting as well as keep updated information about them.
• Competently work as part of a blended team, under direction from Mind BLMK and ELFT, working with independence and in an agile way to support people with complex mental health challenges.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on 27th January 2025
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Community Connectors (Mental Health Resilience Worker)
Post no: 622
Working base: Leighton Buzzard or Dunstable (2 available locations)
Contract type: Permanent
Salary: £24,720 per annum
Hours: 37.0 hours per week, Monday to Friday

About the Role

Community Connectors work as part of an integrated, blended mental health offer to support people with emotional, social and practical needs to access a range of local, non-medical and non-clinical services, to improve confidence, social inclusion and independence.

This role will involve working as part of a multi-disciplinary team with statutory, third sector and NHS colleagues to support clients who are suffering from moderate to severe mental health difficulties. You will need to have experience working with those suffering with mental health illness as well as being able to demonstrate in depth knowledge of the services, support networks and local resources that may assist in improved outcomes for those dealing with complex and enduring mental health issues. The ability to be adaptable, work independently and the resilience to work in some challenging environments are key attributes for this role.

Service Delivery

• Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks in your respective area
• To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Am enable people to achieve these goals through facilitating access and connecting with appropriate resources
• Enable people to access community resources which may include accompanying them.
• Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
• Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
• To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
• Identify and build good working relationships with the community groups, relevant services and activities for partnership work and signposting as well as keep updated information about them.
• Competently work as part of a blended team, under direction from Mind BLMK and ELFT, working with independence and in an agile way to support people with complex mental health challenges.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Monday 17 February 2025
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

1-Year Maternity Cover

4 days per week (3 days considered)

Hybrid / High Wycombe

About the charity

Embrace the Middle East is an international Christian charity helping people of all faiths and none to free themselves from a life of poverty and injustice. Our work and the work of our 45 courageous and inspiring Christian partners transforms lives in six countries in the Middle East.

We support them in various ways, including through grants of over £2m per year supporting them to run hospitals, clinics, schools and centres for people with disabilities. Our work and the work of our Christian partners in Egypt, Lebanon, Syria, Israel, Palestine and Iraq provide support services for refugees, enable women's empowerment, work for community development and offer emergency humanitarian relief. We have been doing this work for nearly 170 years and have deep roots in the region. Sustaining the active and powerful social impact of Christian led NGOs in this amazing and diverse region is what drives us. The challenges are often immense. The sense of purpose is uniquely motivating.

About the role

We are seeking to recruit a Programmes, Partnerships & Advocacy Officer to join our team on a fixed-term basis. This role involves supporting Embrace’s Programme, Partnerships and Advocacy team to manage relationships with a portfolio of local partner organisations, churches, and stakeholders to bring hope and lasting change to some of the poorest and most marginalised people living in the Middle East. Walking and working with them as they deliver high-impact programmes to benefit communities in need of assistance supporting them in their work; encouraging and advocating for local Christian organisations on issues of justice and inclusion in the Middle East.

Main responsibilities include:

• Providing programme support to Embrace’s Programme Managers (PMs) with a particular focus on supporting the PM responsible for managing Embrace’s partner and programme portfolio for Israel and the occupied Palestinian territories (IoPt).
• Assisting with the planning and implementation of Embrace’s advocacy campaigns.
• Coordinating the supply and transfer of information from partners to communication and fundraising colleagues.
• Providing admin and data support for the whole team.
• Supporting the Charity in every way possible to fulfil its vision and charitable aims.

This role is a great opportunity for someone keen to develop their transferable skills and increase their international development and programmatic interest and experience, whilst contributing in a supporting role to Embrace’s Programme, Partnerships and Advocacy team.

To be successful in this role, candidates will:

• Understand the work of Embrace the Middle East and share the Charity’s vision and mission.
• Bring experience and/or interest of grant management – including Monitoring, Evaluation, Accountability and Learning.
• Have excellent knowledge/experience of using Microsoft 365, including SharePoint, Teams, Word, Excel and Outlook.
• Have excellent organisational and administrative skill, and experience of working in a team support role.
• Have strong oral and written communication skills.
• Be self-motivated and able to work under pressure and prioritise effectively.
• Be flexible in a multi-task environment and keen to offer a ‘can do’ attitude.
• Have an awareness of the context, dynamics, and challenges of working in the Middle East.
• Be flexible to work remotely and in an office environment as required.
• Have a strong theological understanding with the ability to refer to scripture and be comfortable to pray with Partners and colleagues.
• Have excellent attention to detail.

We are seeking applicants who actively practise Embrace’s Christian values and want to join us in strengthening relationships with our broad base of local Christian partner organisations in the Middle East.

Staff benefits at Embrace the Middle East

• To support every member of staff to work as effectively as possible, Embrace offers remote and flexible working arrangements. This includes flexitime and home-working arrangements
• Flexitime - start work between 7:30am – 10:00am and finish between 3:00pm – 6:00pm. Our core collaborative working hours are between 10:00am to 3:00pm
• Pension - option to join from day 1. Maximum employer contribution of 10%
• Holiday - 32 days, including 8 bank holidays and a day off work for your birthday – rising to 33 days after 5 years' service and 34 days after 10 years' service, plus 3 days leave between Christmas and the New Year
• Life Assurance - 3x salary
• Access to retail discount portal
• Employee Assistant Programme (confidential counselling, legal and financial advice) - available 24 /7, 365 days a year
• Training and development programme for all employees
• Commitment to staff health & wellbeing

This role is hybrid working, with the requirement to work at Embrace’s office at least one to two days a month in High Wycombe for team building purposes and other times as requested.

For more information and to apply, please visit our vacancies page.

Closing date: 7 February 2025.

We aim to contact all shortlisted candidates either before or shortly after the closing date for applications.

Embrace the Middle East provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability.

Please note that in order to be considered for this position you need to have the right to work in the UK, either through nationality or relevant work visa. The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of the Charity’s safer recruitment policy.

Contract type: Fixed Term Contract
Hours: 37.5 hrs per week
Salary: £23,400 - £24,606 per annum
Location: Stokenchurch

About Our Client 

Our client is one of the UK’s leading air ambulance charities. They’re here for people in Berkshire, Buckinghamshire, and Oxfordshire when they need them most. Bringing hospital-level care by land and air. 

They exist to give everybody in their community the best chance of surviving and recovering from an emergency. Their mission is to do everything in their power to protect, save and revive lives, with the best critical care at the scene and beyond. 

They love what they do. Their charity is a place where people care for each other, provide support and encourage everyone to be their best and they pride themselves on being one of the UK’s leading air ambulance charities. As an innovative charity, they are continually developing their organisation and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. They are driven to do the right thing for their patients, their families, and their supporters.

The role

They are seeking a Community Fundraising Assistant who will be the first point of contact for their community fundraisers, who are looking to raise vital funds for them, and provide administrative support for the team. This is an excellent opportunity for someone enthusiastic about delivering excellent customer service to become a strong ambassador for their emotive and highly regarded cause.

They are looking for an organised, hard-working individual to join their fun, supportive Community and Events Fundraising team. As part of the role, you will be assisting with the day-to-day activities of the team, attending & supporting events hosted by our client & their fantastic supporters and assisting in stewarding their fundraisers during their fundraising activities. You will also ensure that supporters receive a timely, positive thank you once they have completed their fundraising. 

With their fundraising activities ranging from national challenges, such as the London Marathon, to local events, like their motorcycle ride out ‘Ride Out for Rescue’, you’ll have plenty of opportunities to be out and about discovering what makes their wonderful supporters so passionate about our client. Indeed, as a local charity, they are very fortunate to be able to meet supporters from right across the community, which truly is a highlight of the job.

By becoming part of the Fundraising team, you will be making a vital difference to seriously ill and injured people across the region. 

This is an excellent opportunity to join a passionate and enthusiastic fundraising team. So, if you think this sounds like a great role for you and you can’t wait to get involved, apply to join their friendly team now! 
Some evening and weekend working may be required.

 In return they offer a competitive salary and great staff benefits such as:

- 25 Days holiday 
- Holiday Trading
- Free annual Flu Vaccination
- Option to purchase a Blue Light Card
- Employee Assistance Programme
- Company Pension Scheme 

Successful appointment to this post maybe subject to a DBS check

Vacancy Closing Date: Monday 3rd March 2025
Interviews will be held: On a rolling basis

This post may close early due to high numbers of applications, so you are advised to apply promptly.

You may also have experience in the following: Fundraising Administrator, Charity Fundraising Assistant, Fundraising Coordinator, Events Assistant, Community Engagement Officer, Volunteer Coordinator, Supporter Engagement Officer, Fundraising Support Officer, Charity Events Assistant, Donor Relations Assistant, Public Engagement Coordinator, Philanthropy Assistant, Charity Administrator, Development Assistant, Supporter Care Assistant, Grants Assistant, Sponsorship Coordinator, Non-Profit Assistant, Membership Coordinator, etc.

REF-219 514

We are recruiting a Counselling Administrator to join the Children and Young People’s (CYP) Community Counselling service.

Do you want to support children and young people (CYP) with mental health concerns? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our vision to ensure everyone in Hertfordshire will feel supported with their mental health?

If the answer to all of these is yes, we want to hear from you.

Job title: CYP Counselling Administrator
Reference Number: 256
Salary scale: £23,810.00 per annum
Reports to: Service Manager (Children and Young People Services)
Contract: Permanent
Based: One of our 7 countywide wellbeing centres, to be agreed.
Work Pattern: 37.5 hours per week (Monday-Friday – 10am-6pm)

About the Project

The Children and Young People’s (CYP) Community Counselling service is a new Herts Mind Network service, whose aim is to provide accessible, timely and high quality countywide counselling to local children and young people. Our CYP Community Counselling Service will deliver a blend of face-to-face, online, 1:1 and group counselling to enable young people to obtain impactful therapeutic support for the mental health difficulties they are facing, in a way that suits them.

The objectives of the CYP Community Counselling Service are:

• To support the emotional wellbeing of children and young people experiencing mental health issues in Hertfordshire.
• To provide high quality counselling, both face-to-face and online that is tailored to the child or young person and incorporates all facets of their life.
• To promote early intervention and prevention through an accessible and flexible counselling service that champions the strengths and self-resilience of children and young people.
• To work actively, inclusively and collaboratively with local children, young people and their families.
• To be a key partner of the Hertfordshire CYP MHS system, offering and increasing access to community-based help regarding mental health and emotional wellbeing.

About the Role

This CYP Counselling Administrator post is integral to the efficient, smooth and successful running of the service. The postholder will provide wide-ranging administrative support to the service, being responsible for providing responsive, empathic communication to all enquiries and leading on the efficient scheduling of all counselling assessments. The postholder will be an active member of the team, liaising across clinical staff, clients and external stakeholders, using their initiative. They will also contribute to the development of the service, being accurate and thorough in their approach and responsible for diligent data input and retrieval to ensure the robust monitoring of the service’s impact.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days pro rata after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for receipt of applications is: Monday 17th February at midnight
Interviews will take place on: Tuesday 25th February
Please note: We may close this advert early if we have sufficient applications. Therefore, if you are interested, please submit your application as early as possible.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

An exciting opportunity to play an important role in transforming the lives of young people at Jamie’s Farm.  We are looking for a compassionate and dedicated individual to lead and deliver impactful therapeutic support, helping young people build resilience and thrive. 

What is Jamie’s Farm?  Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges. 

At an exciting time of growth for our charity, we are recruiting several delivery roles to support the opening of our 7th farm, set in beautiful woodlands and parkland adjacent to our existing Bath Farm.  This role may be based at either farm as part of our new hub model. 

Known within the organisation as ‘Therapeutic Coordinator’ 

More about the role:  As Therapeutic Coordinator, you will be at the heart of our programme delivery.  You will oversee the therapeutic aspects of up to four visits from schools and similar organisations per month, providing one-on-one support to young people facing significant challenges. Your expertise will guide both individual sessions and group discussions, fostering a safe space for personal growth. Collaborating with visiting staff, you will ensure each young person receives the care they need, both during and after their time on the farm.

Beyond therapeutic sessions, you will create detailed progress reports and contribute to the immersive farm experience, leading walks, evening activities, and mealtime conversations. This hands-on approach will help strengthen relationships with young people, allowing them to feel supported and empowered throughout their journey with us. 

About you :  If you are an experienced professional with a passion for helping young people through pastoral or therapeutic work, we want to hear from you. Previous experience of counselling, mentoring or supporting young people is desired but not essential. This is a unique opportunity to join a purpose-driven charity, working in a beautiful rural setting where your impact will be deeply felt.

Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for. 

How to Apply:    

Please apply via the Jamie’s Farm website, by clicking on the “Apply” button below. Read through the full recruitment pack and return both a completed application and equal opportunities form to the email address stated. We look forward to hearing from you!