Supporter Services Administrator Jobs in Hammersmith, Greater London
About Black Thrive
Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016. We exist to address the inequalities that negatively impact the mental health and wellbeing of Black people so that the thriving of Black communities is the norm.
Our guiding principle is that Black communities should be at the forefront of reimagining, redefining and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change.
Job title: Head of Finance and Operations
Reports to: Chief Executive Officer
Manages: 1 x Finance Officer + 1 x Human Resources & Admin Manager + Dotted line management for all staff in different teams with finance and admin responsibilities
Geographic focus: All
Salary: £50,000 - £60,000
Hours: 37.5 per week (flexible working available)
Benefits: 26 days annual leave plus bank holidays, pension contribution
Purpose of the role
The purpose of this role is to lead our finance and operations functions and support the Chief Executive Officer (CEO) to implement management systems to efficiently run the business and achieve strategic objectives agreed by Global Black Thrive Board of Directors. This includes governance, finance, human resources, IT, legal, health and safety, and facilities management.
This role is strategic as well as multi-faceted and hands-on and will work collaboratively as part of Global Black Thrive’s Senior Leadership Team to
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Develop robust approaches to finance and operations and provide practical support for Black Thrive teams to manage their programmes and projects; and
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Support staff to take on delegated responsibility for finance, HR and operations and to develop their skills and knowledge base.
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Develop a Fundraising Strategy through creating comprehensive fundraising plans tailored to the organisation's needs and goals.
Duties and responsibilities
- Support the CEO to manage the organisation and ensure compliance with statutory requirements, including finance, HR, health and safety, data protection, and deadlines for annual returns to Companies House, the Office of the Regulator of Community Interest Companies, and HMRC.
- Put in place governance and management systems to support the efficient operation of the business, and the achievement of strategic objectives and milestones agreed by the Global Black Thrive Board of Directors.
- Support in the development of Black Thrive’s internal Learning and development infrastructure, particularly with the Learning Week.
- Lead on strategic reviews of organisational policies and procedures and work with the CEO and colleagues to review, update and operationalise policies and procedures.
- Line manage Finance Officer and lead finance functions, including working with managers to prepare and monitor budgets, ensuring that there are appropriate financial controls and operational arrangements in place (including for outgoing and incoming invoices and grants), liaising with external accounting and payroll providers and training staff as required.
- Line mange the HR and Admin Manager and support with updating policies, rolling out strategic changes and communicating these companywide.
- Provide timely and accurate strategic financial management information to enable the Board of Directors, CEO and managers to have effective oversight and make strategic short-term and long-term decisions.
- Work with others in the organisation and support the Fundraising Strategy. This will also include strategies for creating our own independent funds that are not linked to an external funder.
- Support the CEO to fulfil their role as Designated Lead Officer for safeguarding, including updating the safeguarding policy, ensuring that it is given effect and maintaining a robust system of Disclosure and Barring Service (DBS) checks and training for staff, associates, consultants and volunteers.
- Ensure the provision of effective day-to-day administration of HR functions, including induction, training, learning week organisation and appraisal systems
- Ensure effective management of premises, facilities, and equipment, including maintenance of an asset register.
- Stay up to date with trends and best practices in governance, finance and operations relevant to Global Black Thrive’s mission.
- Work with Global Black Thrive Directors to resolve disputes or disagreements that negatively impact on the achievement of objectives.
- Ensure compliance with legislation and policies relevant to the job role, including equality, safeguarding, health and safety, data protection and financial probity.
- Produce and deliver presentations, reports and other material relevant to the role.
- Occasionally work at weekends and in the evenings when required.
Please note: The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your evolving role within the organisation and the overall business objectives of the organisation.
PERSON SPECIFICATION
Head of Finance and Operations
E – Essential: requirements without which the job could not be done.
D – Desirable: requirements that would enable the candidate to perform the job well.
Qualifications and Experience
- Equivalent of a bachelor’s degree in finance, business administration or related fieldE
- A minimum of 5 years’ experience in financial and operations in an organisation dealing with multiple and/or complex programmes and partnerships. E
- Experience in developing and implementing new systems and processes in start-up environments D
- Experience of using online accounting software e.g. Xero and setting up and maintaining financial and administrative systems that are compliant with data protection and privacy laws. E
- Experience of fundraising or generating funds for an organisation through grant applications, external funders or through fund raising events and activities. D
Ability, skills, knowledge - Strong leadership and management skills, with the ability to balance “taking charge” with motivating others and supporting them to grow and develop. E
- A good track record of achieving objectives and meeting deadlines. E
- Excellent understanding of financial management and controls. E
- Knowledge of statutory frameworks relating to governance, finance, HR, health and safety and data protection and ability to ensure compliance.D
- Commitment to equality for all people as well as good knowledge and understanding of the experiences of Black people of African and Caribbean descent and a strong drive to address the factors which negatively impact upon their health and wellbeing. E
- Commitment to the key principles underpinning the Social Model of Disability. D
- Strong analytical and problem-solving skills. E
- Excellent communication and interpersonal skills, including conveying complex information adaptable to people from different professional backgrounds and levels of seniority. E
- Excellent organisational skills, strong attention to detail, ability to multitask and to manage a heavy workload and competing priorities.E
- Ability to work at speed through ambiguity and uncertainty and remain calm under pressure. D
- Ability to remain enthusiastic, optimistic and solutions-focused in the face of adversity and to deliver tangible results with minimal supervision. E
- High level of digital competence to support strategic and operational goals. D
A Disclosure and Barring Service (DBS) check will be required but we will treat applicants who have a criminal record fairly and will not unreasonably discriminate because of a conviction or other information revealed.
Please ensure your cover letter demonstrate how you meet the requirements for this role and explain why you would like to work for Global Black Thrive.
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is the norm not the exception
The client requests no contact from agencies or media sales.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
The Family Services Coordinator is responsible for providing families (parents/carers and children up to ten years) affected by cleft with opportunities to access accurate information, connect with each other and form supportive communities. They will champion CLAPA volunteers and will lead on the development and effective delivery of our volunteering strategy.
The client requests no contact from agencies or media sales.
We're looking for 2 kind, compassionate and resilient Mental Health Support Workers to join our Felstead Street Service in Hackney.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Felstead Street is a CQC registered care home, which has a heavy focus on supporting customers with enduring mental health care and elderly needs. We provide 24hr high support to 24 customers both female and male. Our building is a purpose-built home on two floors, offering customers individual bedrooms and the use of shared communal facilities and gardens. The service is commissioned by East London Foundation Trust with the care contribution from London Borough of Hackney.
As a Support Worker at Felstead Street you will play an integral role in supporting our customers to making their lives interesting and enabling to manage their social, physical and emotional well being. You will support our customers with a range of activities and health support throughout the day and to live in a safe living environment. You will be part of a team which is very supportive of one another.
If you enjoy making a difference and passionate about mental health, why not join us?
The shift pattern for this role involves working 5 days a week with the mixture of Earlies (8am-4pm), Mid (9am-5pm), Lates (2.30pm-10.30pm) and Lates & Sleep-on-site. This role includes some Bank Holiday and weekend working.
For a full job description, please visit our website.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphere in the home.
Following lone working protocols and maintaining high levels of awareness to health and safety for self, colleagues and customers.
Supporting customers to maintain a healthy and clean living environment, where appropriate, provide assistance to maintain their living areas are clean and safe from hazards.
Providing support and assistance to customers during the day who may be experiencing difficulties with their own mental health and seeking appropriate support.
Providing support with daily living activities including practical assistance to customers who may require this.
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Support customers actively in the community and engage with the local area.
Develop and maintain links with all key agencies and service providers in the local community
Pro actively manage health and safety on a daily basis for self, colleagues and customers.
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards and poses excellent IT skills.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
What you'll bring:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Experience working in mental health
Experience working in a CQC registered care setting
Experience of delivering personal care / assistance.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ADMINISTRATION OFFICER
Part time: 14 hours a week
Salary: £27,300 (pro-rata £11,000 p/a)
Responsible to: Director
Key Duties:
Lead work on providing an information service for Healthwatch Camden, helping to ensure that it is readily accessible and can effectively direct people to the support or advice they need to access services or make choices about services.
-Lead on providing information to residents via our phone and emails, signposting and offering advice where available.
-Assisting projects and events formed by the Projects Lead and Engagement Lead.
-Ensure that our information resources are up to date and user-friendly.
-Take minutes and notes from Healthwatch Camden board and team meetings.
-Work with colleagues to plan and use appropriate approaches to evidence gathering and to brief and support volunteers.
-Engage in local health events supporting our outreach officer, spreading news about what we do, offering information to the community.
-Support our research projects, conducting interviews, supporting edits, and recording and transcription of interviews and focus groups.
Key Qualities:
-Be empathetic and proactive in your approach to including people who face barriers in using health and care services (for example disabled people, homeless people and people from migrant communities).
-Champion accessibility and inclusivity.
-Stay up to date with local health and social care news and has a key interest in health research and policy within the borough.
-High level of accuracy and attention to detail and excellent organisational skills.
-Ability to communicate well and with confidence to a diverse range of people verbally and in writing including external partners.
-The ability to use initiative, multi-task, and work as part of a small team.
Demonstrated experience in administration, minute taking and organisational skills is required. This role also requires one day in our office located in King’s Cross, additional travel may be required to Camden for events.
Essential/Desirable tasks:
Essential
Desirable
·Minute and note taking for Board meetings and team meetings
·Fielding phone calls and emails
·Support with outreach work where needed
·Support with events where needed
·Lead on providing an information service
·Main point of contact for resident inquiries
·Working with volunteers
·Director support
·Informed about health and social care
·Support website and news updates
Core elements of our roles
To enable Healthwatch Camden to reach local people, consult and engage them about health and social care; and help them get the best out of services they use.
All Healthwatch Camden staff are expected to:
-promote equality and diversity in all aspects of the work
-support the day-to-day work of the organisation, undertaking any reasonable task required including supporting Healthwatch Camden events and taking part in outreach activity including some evening and weekend work
-support the activities of volunteers involved in the organisation
-share responsibility for responding to requests for information from the public.
Conditions of service (summary)
Healthwatch Camden is committed to promoting equality in all aspects of
our work. We operate a flexible working policy, and will make reasonable
adjustments as necessary.
Annual leave entitlement is pro rata from 25 days’ a year (approximately 15 days). Sick leave entitlement depends on length of service, to a maximum of four weeks’ a year.
Healthwatch Camden operates a pension scheme provided by the People’s Pension and makes an employer contribution of 3%.
This is a permanent role, subject to available funding. All other terms and conditions are in accord with your statutory employment rights.
About Health Watch Camden
Healthwatch Camden is an independent organisation, run by and for local
people.
Our role is to ensure that Camden people have a strong VOICE in local health and social care services; that they know about the CHOICES they can make in health and social care services; and that local people’s views lead to positive CHANGE in health and social care services.
Our ambition is to lead strong, influential and inclusive engagement for all
of Camden’s residents:
-We aim to connect and strengthen local voices.
-We aim to set the standard for excellent engagement in the borough.
-We want to see real sharing of decision making, based on the views of People from every part of Camden’s community.
-We want to see all services actively using what people tell them, to make big and small improvements.
Healthwatch Camden is part of the national Healthwatch network; every local authority has a local Healthwatch and we are supported by a national body, Healthwatch England. We were created through the Health and Social Care Act 2012 which gave us some specific powers and duties.
Healthwatch Camden has specific duties to gather local people’s views and experience, to make recommendations for improvement in services and to give people information about their rights in services. We work in a diverse borough and our work must promote equality and seek out the views of people who are the most disadvantaged.
In everything we do, we aim to work in ways that empower local people and that build on the strengths of Camden’s large and diverse voluntary and community sector. This includes involving local people as volunteers in some of our projects, and working in partnership with other local organisations.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
This is an exciting time to join the Housing First team, an innovative and supportive team offering open-ended, flexible, and intensive support to people who face multiple disadvantages. Housing First is an evidenced based model of support that alleviates homeless for people for whom other models of support may not be able to reach.
Location: Based onsite in Crisis Skylight London, 50-52 Commercial St, E1 6LT, with outreach London-wide
About the role
As a Housing First Coach you will deliver high quality person-centred support, using psychologically and trauma informed approaches, in line with Housing First principles. You will take a bold approach to establishing open and trusting relationships with people who have had long histories of homelessness or in temporary/insecure accommodation, enabling them to access and sustain accommodation and empower them to exercise choice and control over their lives. The team is multi-disciplinary – Coaches, Peer Support Worker, Clinical Psychologist – which allows us to collaboratively formulate innovative approaches to support. The team operates across London, providing numerous opportunities to build impactful partnerships and contribute towards systems change.
About you
To be successful in this role you will be a self-starter, flexible and have experience of working collaboratively as part of a team and with internal and external partners. You may have a background in housing/homelessness support, adult safeguarding, drug or alcohol recovery services or mental health and have significant experience of working within a multidisciplinary setting with the ability to create strong professional relationships and creative solutions. You will have experience of working with people who have faced severe and multiple exclusion and who may have ‘complex needs’; with an understanding of the needs of people who have been homeless for long periods of time. You will be willing and able to provide practical assistance with moving into and maintaining a home – including direct help where necessary with tasks such as shopping, budgeting, cooking, and cleaning. You will also have a knowledge of Housing First and Housing Led approaches and the ability to work within a psychologically informed approach.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 13 October 2024 at 23:55
Interview process: In person interviews and written task
Interview date and location: Monday 28 October at Crisis Skylight London, 50-52 Commercial Street, E1 6LT
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience working with families and children aged 0-13, a good understanding of the needs of vulnerable families and a relevant vocational or academic qualification?
Welcare is recruiting an experienced Family Support Worker to deliver a broad-based preventative support service for families with children up to the age of 13 in partnership with schools, churches, the local authority and other agencies, in the London boroughs of Bromley and Greenwich. Local knowledge of Bromley and Greenwich areas would be an advantage.
You will be delivering practical and emotional support to enhance the life chances of children who have experienced domestic abuse and social isolation through one-to-one support and group work programmes. The post requires working with families in person and online remote working. The office base is in Community House, Bromley.
General Duties:
1. To promote the programmes of work and manage the external and internal referral process including the assessment of need, risk and safeguarding concerns.
2. Hold a caseload of 4 families delivering “whole family” or targeted interventions.
3. Lead and facilitate community group work programmes including 6 #CapeAbility in Schools programme which aims to build resilience and self-esteem for children in key stage 2.
4. Lead and facilitate groupwork programmes for parents such Strengthening Families Strengthening Communities and Child Overcoming Domestic Abuse.
5. Safeguard the welfare of children, young people, and vulnerable adults you work with directly and take appropriate action if escalation is needed.
6. To provide practical and emotional support to families or advocacy and signposting to specialist and universal services where appropriate.
7. Ensuring that the voices and views of children and young people are sought, heard and represented appropriately.
8. Attend designated meetings with multi-agency professionals and act as lead professional where appropriate to support the Team Around the Child/Family or Early Help Assessment (EHA).
Please see attachment for further responsibilities
Please submit your CV, a covering letter and complete the short application form. Shortlisted applicants will be required to complete a longer application form prior to a face to face interview.
Our mission is to work alongside parents and carers to give children secure and confident childhoods and to enable them to thrive in the future.
The client requests no contact from agencies or media sales.
We are seeking an experienced, flexible, self-motivated person who will work with the Home-Start team, training and supervising a team of home-visiting volunteers, peer Buddies and holding a caseload of families needing support. The role is based in our Watford offices with travel to families and volunteers in Watford, Three Rivers and Hertsmere. Home-Start is a leading family support charity, committed to promoting the welfare of families with at least one child under the age of 5. Parent volunteers offer regular support to families in their own homes, helping to prevent family crisis and breakdown.
The ideal candidate will have:
· Experience of working face to face with families
· Good knowledge of safeguarding and child protection procedures
· Experience of recruiting, training and managing volunteers
· Skilled at delivering training
· Excellent interpersonal skills, experienced at working with a wide variety of people
· Good IT skills
· Ability to work on own initiative in a challenging environment
· A relevant qualification
Closing Date: End of October 13th
Interviews will take place w/c 21st October 2024
The client requests no contact from agencies or media sales.
The role would suit a motivated candidate who is able to multi-task and communicate effectively in a fast-paced environment.
The role is fixed term until March 2025, with the possibility to extend subject to funding.
About Open Age:
Open Age was established in 1993 and we’re now celebrating over 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own three centres and over 60 other community venues. From boxing to ballet, baking to blogging - Open Age’s array of activities improves the physical and mental wellbeing of our members.
What you get in return:
You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.
We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday.
Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution.
Access to the Cycle to Work Scheme through salary sacrifice.
We are a London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace.
Regular staff social events.
Training opportunities.
An inclusive work environment welcoming people from all backgrounds, sexuality, ability, race, ethnicity, gender and age.
To apply for this position, please submit your CV and cover letter, outlining your suitability for this role (no longer than two pages). CV’s without covering letters may not be considered.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role...
Are you passionate about making a positive impact on the lives of vulnerable individuals? The Renewal Programme, a well-established and respected local charity in the London Borough of Newham, is seeking a dedicated Housing Support Worker to join our team on a full-time basis.
You will play a crucial role in providing effective and high-quality support and resettlement services to vulnerable single homeless adults housed by the charity. Support workers are vital members of our team as they provide support to tenants, helping them to develop the life-skills they require to move on to independent living. In this role you will manage a caseload of tenants, supporting and encouraging them to maximise their skills and choices.
Your responsibilities will include:
- Conducting interviews and assessing the suitability of prospective tenants.
- Inducting new tenants into their local community and ensuring their understanding of their rights and responsibilities.
- Developing and reviewing support plans with tenants and coordinating with other professionals involved in their care.
- Holding keywork sessions with designated tenants and conducting regular risk assessments.
- Providing information, advice, and advocacy on welfare benefits, education, budgeting, and independent living skills.
- Liaising with external support service providers and fostering connections with community groups.
- Recommending permanent housing options and providing support and advice to successfully moved-on tenants.
- Upholding health and safety standards and maintaining positive relationships with the local neighbourhood.
About You...
You will play a crucial part in providing a safe and supportive environment for residents, many of who are formerly street homeless. As a natural communicator with excellent interpersonal skills, you will possess a supportive and non-judgmental approach.
Your ability to work within policies, procedures, and regulations is essential to maintain a safe and effective environment.
If you are ready to contribute to empowering vulnerable individuals and making a positive impact on their lives, we invite you to apply. Your dedication and commitment will play a vital role in helping our residents transition towards a more independent lifestyle.
Requirements:
- Experience of face-to-face support work with vulnerable individuals.
- Practical experience in assessment, key-working, and advocacy.
- Knowledge of housing management, support planning, and relevant statutory services.
- Excellent communication, organizational, and analytical skills.
- Ability to work under pressure, manage time effectively, and maintain accurate records.
A bit about us
The Renewal Programme is a local Newham based charity that is passionate about supporting those that find themselves on the margins of our community. We are able to offer the successful candidates a friendly, supportive and values driven work environment with a real opportunity to make a positive difference in the area of housing and homelessness in Newham.
Application procedure
Please note there is no closing date for this role, but early applications are encouraged as we will invite interviews and begin the selection process on a rolling basis, with the aim to have positions filled as soon as appropriate candidates are identified. To apply please send a copy of your CV and a covering letter of no more than 2 pages long.
Please refer to the job description and person specification attached and note an enhanced DBS check will be required.
We look forward to hearing from you!
Newham Community Renewal Programme welcomes applicants from all backgrounds and identities.
The client requests no contact from agencies or media sales.
The Duty Scheme Support Officer performs a vital role supporting the smooth running of ASAP’s duty scheme. Our scheme offers free legal representation for people in the asylum system who need food and shelter, but have been refused it, or are about to be evicted. Your work will help to ensure people are not left homeless when they are entitled to support.
You will work closely with the duty scheme team, especially the Duty Scheme Co-ordinator (DSC), to provide efficient and time-sensitive administrative support to the scheme. You will be a key first point of contact for our duty scheme, having daily direct contact with people seeking assistance, referring agencies, the AST court admin team, ASAP staff, duty scheme advocates (DSAs) and the Home Office.
We are looking for an efficient administrator, with good communication skills, attention to detail, and a commitment to asylum, human rights or social justice.
Please see our job description and person specification on our website for more information.
Interviews for shortlisting applicants will be on 14th October in London.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What is the overall purpose of the role?
At Youth Action Alliance, our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea and neighbouring boroughs, enabling them to increase their resilience and skills in the present, and promote their ambitions for the future.
The Staying Connected project provides weekly one-to-one and group support for young people aged 11 - 19 years, facing multiple challenges. Creating a personal action plan comprised of positive activities that promote and enhance personal development and skills, building on young people’s strengths. This engagement is via face-to-face, online platforms, mobile phones and structured group work to maintain contact with them, talking about how they are feeling and to provide advice, mentoring and signposting to additional support services.
Key Responsibilities
Programme management
- Programme Delivery: Coordinate and oversee the development and implementation of a personal and social development programme for young people aged 11-19.
- Recruitment: Engage and recruit young people to participate in the programme.
- Partnerships: Strengthen local partnerships
- Risk and Safety: Update risk assessments and conduct regular health and safety checks
- Promotion: Manage promotional activities, including social media
- Funding Management: Handle project funding, do financial reports, and manage the budget and expenditure.
- Support Services: Provide one-to-one or group support through various communication channels and help young people achieve positive outcomes
- Action Plans: Create and monitor individual action plans for participants to track their goals and progress.
- Activities: Organize trips and positive activities in line with the programme
- Administration: Manage day-to-day operations and oversee all administrative tasks related to the programme.
- Partnership Building: Seek and build partnerships with external stakeholders
- Representation and Liaison: Represent the organisation at various meetings
Staff management
- Staff Management: Oversee and guide the Staying Connected Support Worker(s) to ensure high performance and efficient delivery of the programme.
- Facilitator Management: Directly manage facilitators involved in the programme,
Reporting / grant management
- Budget Reporting: Prepare and present budgetary reports
- Data Management: Ensure the accuracy and timely input of project data,
- Performance Monitoring: Collate and present statistics on project performance
- Report Production: Generate reports demonstrating key data
- Business Development: Identify and pursue business development opportunities to build new partnerships and enhance programme delivery.
Evaluation
- Feedback Collection: Gather and document feedback on young people's experiences and progress through various methods
- Impact Demonstration: Use collected feedback to demonstrate the programme's impact and support efforts to secure future funding.
- Youth Voice Integration: Ensure that the feedback and perspectives of young people are incorporated into the design and delivery of the service
Person Specification
Knowledge & Experience
The Staying Connected Support Worker will bring:
- Minimum Youth Work and/or Mentoring Qualification Level 3
- Experience in the charity sector, the voluntary sector, or the community sector would be desirable.
- Management experience
- Experience working with children, young people and vulnerable adults
- Competent in the use of MS Word, Excel, and the ability to use databases for recording and reporting.
- Excellent time-keeper and manages own time effectively to keep to deadlines
- Excellent Literacy – you will have excellent communication skills, including writing skills.
- Have good interpersonal skills and some experience of engaging with a diverse group of people, including young people and vulnerable adults.
- Qualification of Health, wellbeing, and/or advocacy
Interviews will be ongoing throughout the recruitment process
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events & Services Executive
Daily rate £133.33 PAYE (made up of £118 candidate pay and £15 holiday pay)
3-month contract, Flexible Working (1 month in the office per month)
The Talent Set is excited to partner with a values-driven membership association to recruit a temporary Events & Services Executive. This role will provide vital support to the team across event management and administrative services. The ideal candidate will bring experience in both events’ coordination and administration, with a proactive, team-oriented mindset and a collaborative approach to driving success.
Key Responsibilities:
- Coordinate and execute the planning and delivery of flagship events, including liaising with vendors, managing logistics, and ensuring seamless event operations.
- Provide administrative support across events, training programs, and consultancy services, ensuring all activities are organised and run efficiently.
- Collaborate closely with the marketing, PR, and communications teams to organise and oversee various events, supporting their strategic goals and ensuring successful event outcomes.
- Monitor event registrations, handle inquiries, and maintain attendee databases to support smooth event execution and follow-up.
- Support the development and delivery of training sessions and consultancy services, managing schedules, materials, and communications to ensure high-quality service delivery.
- Serve as the central point of contact for all teams, managing the flow of administrative tasks and ensuring the timely coordination of training sessions and projects in partnership with the Training Manager.
Person Specification:
- Proven experience in event management and administration, with a track record of supporting successful events and services.
- Strong organisational skills, with the ability to manage multiple tasks and deadlines in a fast-paced environment.
- Excellent interpersonal and communication skills, both written and verbal, with a collaborative approach to teamwork and stakeholder engagement.
- Proficient in Microsoft Office Suite and event management software, with the ability to quickly learn new systems and tools.
- Demonstrates a strong commitment to diversity, inclusion, and delivering high-quality services that meet the needs of a diverse membership base.
The deadline for applications is Friday 4th October 2024.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Do you believe everyone should have a place to call home and the chance to lead a fulfilling life? Do you have the commitment, enthusiasm and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, this could be the role for you. SHP Rough Sleeping Services have full time Project Worker Complex Needs positions available in our Hackney Accommodation Service and Newham Assessment Service for Rough Sleepers and those who have experienced homelessness.
About the role:
SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 10,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.
We are seeking experienced and highly motivated staff members for our Rough Sleeping Services in Hackney and Newham. The role will require you to work alongside the Service Manager , to provide a high level of support to these clients at our Launchpad Assessment Hub or Hackney Accommodation Service .
You will be in a specialist role designed to work with people who experience multiple disadvantages relating to: mental ill health, physical health & substance use needs. You will also play a key part in reducing the risk of re-offending, liaising with external professionals, preventing homelessness and promoting the independence and social inclusion of these clients.
About you:
- Previous experience of working with people with complex support needs.
- You will work in a trauma-informed way, working creatively with clients in the service.
- Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.
- A flexible, innovative and creative approach to working with a sometimes hard to engage client group with a history of rough sleeping.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 13th October at midnight
Interview date: Wednesday 23rd October via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an enthusiastic and motivated candidate to join our team at The Bridge! We are a women's health and wellbeing charity that runs projects and services which address health and gender inequalities.
Want to work within a charity?
Be a welcoming and supportive presence for all who walk in our door?
Provide vital support for the running of women's health and wellbeing services for our community?
You’re our ideal candidate if you’re friendly and approachable; a real team player with excellent interpersonal skills and a passion for delivering top-notch customer service. Comfortable working in an often busy space, you’ll remain calm and organised under pressure, handling enquiries and offering information and assistance in a friendly, approachable manner.
This is the perfect opportunity for anyone looking for experience working in a mission-driven organisation dedicated to improving women’s health and mental wellbeing.
Sounds like you? Then we want to hear from you!
We have two vacancies avaliable with the below shift patterns:
vacancy 1 vacancy 2
Mondays: 16:00 - 20:30 Thursdays: 16:00 - 20:30
Tuesdays: 16:00 - 20:30 Fridays: 15:30 - 20:15
Wednesdays:16:00 - 20:30 (9.5 hours per week total)
Fridays: 07:45 - 13:00
(19.5 hours per week)
the main purpose of the role:
- to offer high quality customer service to all visitors and enquirers;
- to be responsible for the day to day operation of the reception area, providing information efficiently and effectively;
- to undertake administration for gym membership and meeting room bookings;
- to undertake additional general administration for The Bridge and provide administrative support to the management team when required.
Please note this post involves some evening work.
For more information please see the attached Job Description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A small and friendly local charity is looking for someone who is organised with excellent communication skills who is keen to learn, develop and/or share their fundraising skills. This role would suit someone who is looking for a career change or has recently graudated and would like to become an excellent charity fundraiser or an experienced fundraiser who is keen to develop their skills and expertise to inform an imaginative fundraising strategy.
The client requests no contact from agencies or media sales.