Supporter Services Administrator Jobs in Hammersmith, Greater London

Our highly committed Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the North East England & Yorkshire Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.

Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas and you may be required to travel at short notice for face to face meetings.

The post is part time, three days per week, working Monday, Tuesday and Wednesdays.

About the team

The team works remotely and prides itself in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in these regions, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Manager.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR, along with experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families, along with supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North East & Yorkshire would be valuable.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces, veterans and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts, or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – when they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skill sets. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: 23:59, Wednesday 10 July 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: Tuesday 23 July 2024 (remotely by MS TEAMS video link).

A fantastic opportunity has arisen for a Regional Casework Manager to join the Greater London Region at SSAFA, the Armed Forces charity. 

You will be part of the regional office team, managing two Regional Casework Co-ordinators, which will provide specialist administrative and single point of contact support to SSAFA branch-based volunteers, to ensure a consistent, timely and quality service is provided to SSAFA beneficiaries.  The role will require you to develop and maintain collaborative working relationships with volunteers, including branch-based casework managers.  At times, the role will require support to the Regional Casework Co-ordinators with call handling, signposting, and the triage of initial enquiries from clients. 

To help you establish yourself in this post you will receive excellent training and induction to SSAFA.  You will influence the processes and procedures within the regional office as it develops, working in a close team and line managed by the Regional Operations Manager. 

The post is home-based, but you will have to travel occasionally into London. 

About the team 

The regional office is a “virtual” office and supports three SSAFA branches in the Greater London region, as the volunteers deliver casework for SSAFA beneficiaries.  The successful candidate will work as part of a support team which includes two Regional Casework Co-ordinators and a Regional Operations Manager.  All team members are home based.

About you 

To be successful in this role you will have a good standard of education, experience of managing employees, together with managing and reporting on service delivery.  You will have a track record of building and maintaining relationships with stakeholders, together with achieving results through negotiation and influence.  Previous experience of working with volunteers would be an asset.  You will have used Microsoft Office 365 to a high standard and be capable of quickly learning a computerised case management system and be proficient with numbers.  The successful candidate will have experience of planning and managing their own workload, with minimal supervision. 

It would be advantageous to have an understanding of the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector would be valuable, and the military charity sector landscape across London would be helpful.  Commitment to SSAFA’s values including equality, diversity and inclusion is vital. 

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on 14 July 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

 Interviews: 24 July 2024

Do you excel in Customer Service and Administrative tasks? Are you skilled in CRM management and Team Collaboration? Charity People are partnering with a public health organisation, based in central London and operating across the UK.

As a public health charity, they are dedicated to improving and protecting the public's health through qualifications, membership, digital learning, publishing, accreditation, national and regional programmes, and policy and campaigning work.

As a Membership Officer, you will play a key role in supporting the Membership & Educational Services Team and collaborating with wider teams to ensure effective administration of the Membership service.

Membership Officer
Location: London - Hybrid (1 day per week in office)
Duration: Until early December
Start Date: 11th July
Pay: £14.84 per hour (Equivalent to £27,000 FTE)
Working pattern: 35 hours per week, Monday to Friday, 9am-5pm

About the role:
o Support the Membership Executive with membership activities, including handling calls and enquiries from new and existing members, providing high-level customer service, and updating the CRM database.
o Maintain membership records, process applications, generate and distribute reminder notices, invoice membership subscriptions, and maintain accurate records.
o Support the maintenance of the CRM system and associated activities.
o Administer and prepare monthly reports related to direct debit functions, including updating DD rejections and contacting members as needed.
o Support and develop membership events in coordination with the marketing team.
o Assist in developing membership recruitment and retention strategies.
o Contribute to the marketing and communications strategy for Membership, including writing social posts, collating member spotlights, writing copy for the newsletter, and identifying target audiences for marketing campaigns.
o Support the administration of membership webinars as required.
o Perform any other activities necessary to support the Membership & Educational Services team.

About you:
The ideal candidate will possess high digital literacy and confidence in using Microsoft Office packages, alongside the ability to manage a varied workload, prioritise tasks, and meet deadlines efficiently. You will demonstrate a high standard of communication skills, including written, verbal, and listening, and will be capable of working accurately with excellent attention to detail. The ability to work collaboratively in a team setting and provide support to colleagues is essential. Additionally, experience in administering a CRM system is required.

How to Apply:
If you are interested in this opportunity and are available immediately for interview and to start on 11th July, please apply without delay as we are reviewing applications on a rolling basis.

Closing date: 2nd July at 5pm
Interview: Friday 5th July via Teams
Start: Thursday 11th July

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

About The Elders

The Elders was founded by Nelson Mandela in 2007 as an independent group of global leaders working for peace, justice, human rights and a sustainable planet. There are 12 active Elders from Africa, Asia-Pacific, Europe, Latin America, and the Middle East. The group has been chaired since 2018 by Mary Robinson, former President of Ireland and United Nations High Commissioner for Human Rights. Previous chairs were Desmond Tutu and Kofi Annan.

The Elders operate through private diplomacy and public advocacy; they use their experience, influence and access to heads of state and government to engage politically, and their connections to civil society to stand in solidarity with the most vulnerable people and communities.

Role Overview

Working closely with the Deputy Director (Operations) [DDO] and line managed by the Operations Manager [OM], the Operations Officer contributes to the work of the Operations team, sitting within the larger Corporate Services team. This role involves supporting the planning, and organisation of all operational and logistical elements of Elders’ meetings, trips and events, as well as supporting the secretariat’s information technology infrastructure, system security and technical capacity, and the facilitation of knowledge management.

Person Specification

Experience

• Excellent written and verbal communication skills, including fluency in written and spoken English.
• Proficiency in Microsoft Office 365. Experience in managing IT and telecoms systems is desirable.

• Experience with providing logistical support for events and/or individuals desirable.
• High level of organisational and administrative skills, attention to detail, ability to problem solve and adapt quickly.

Person Qualities

· Flexible, happy to work in a dynamic environment where priorities and plans may change unexpectedly, and able to remain calm under pressure.

· Initiative, confidence and willingness to accept responsibility.

Behavioural

· A strong personal commitment to the mission and values of The Elders.

· A flexible style and willingness to work in a small, collaborative team.

· Ability to develop effective working relationships with sensitivity and respect. 

· This role may require some international travel, in exceptional circumstances.  You may be required to attend staff or Elders events in the UK from time to time.

Main Duties and Responsibilities:

Logistics and Events

In consultation with the DDO and OM:

· Assist with practical and logistical support to the Elders, Advisory Council, team members and others for Elders’ meetings, travel and events.

· Supporting external communication in preparation of logistics/travel for meetings, international visits, events and online meetings, where required.

· Support research, including site visits, in preparation for The Elders’ visits, meetings and events, create reports and make recommendations to the DDO and SMT.

· Assist with the production of necessary health, security and travel briefings and/or protocols for staff, Elders and Advisory Council for all meetings, visits and events.

· Support post-event work including recording contact details and sending formal correspondence, as required.

· Occasional engagement with international entities including embassies, government offices and external partners to arrange appropriate logistics/protocol/security measures for Elders travel, where required.

· Assist with the preparation of necessary insurance, health, security, and safety measures and precautions during Elders’ meetings, visits and events, where required

Information Technology

In consultation with the DDO and OM:

· Support the organisational management of technology including: systems architecture, asset and CRM databases, ensuring adequate IT systems, polices and protocols to ensure the various organisational archiving policies and protocols are adhered to.

· Work with the IT support companies and other suppliers, consultants, and partner organisations as required to fulfil the management of day-to-day operations;

· Provide day-to-day IT and systems support to the London Secretariat office.

· Encourage and facilitate team wide usage of knowledge-based tools and applications, providing instructional training where required.

Executive Support

· Provide some diary support for the CEO to schedule external meetings once a meeting has been agreed in principle.

Other

· Other duties as required.

Working at The Elders

We operate a hybrid working policy, with a high degree of flexibility for staff. We ask staff to attend the office based on need, not a quota of days. We believe there are certain activities that are best conducted in person and also hold monthly “in days” when the whole team comes together. Additionally, some roles involve international travel, the timing of which is usually decided by Elders’ commitments. Aside from these obligations, staff are free to choose the balance between working remotely and working in the office that suits them best. We are based close to Green Park station in London, in a newly refurbished office.

Salary will be in the £29,600 -32,000 per annum range, depending on experience.

In addition to a competitive salary we offer the following benefits:

• Private pension scheme with 10% employer contributions

• Optional private medical and dental insurance

• Group life assurance equivalent to 5 x annual salary

• 28 days of paid annual leave (with 3 of these days on stipulated dates between the Christmas/New Year holidays) plus all UK bank holidays and public holidays

•Enhanced parental leave

Salary:                    £30,220 per annum
Hours:                     Full time
Contract:                 Permanent
Benefits:                

- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Location: London - flexible working arrangement can be agreed with the line manager.                

An exciting opportunity has arisen at the National Housing Federation (NHF) for a Board Secretary to support the NHF board and committees. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in a role proactively supporting and providing secretarial services to the board, as well as working autonomously?  Want to work in an exciting and dynamic organisation? 
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- You’ll support the board and work closely with the chair of the board and chairs of the committee’s.
- You’ll organise board and committee meetings, including away days, and ensure that minutes are typed and distributed in a timely manner.
- You will also play a key role in responding to general queries from board and committee members.

The successful candidate:
The successful candidate will be able to demonstrate:

- Strong organisational and prioritisation skills.
- Good communication skills.
- Good written skills and the ability to take accurate minutes.
- Skills required to use own initiative when appropriate.
- A commitment to put members at the heart of everything we do.
- A strong commitment to creating a work environment that is equal, diverse and inclusive.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/.  We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.  
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.

Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc.  You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 14 July 2024
Interview date: TBC

The Role 

JLGB are recruiting a Finance & Fundraising Coordinator who will play a vital role in helping the charity achieve its financial, fundraising and organisational objectives. Supporting the Director of Operations & Finance, the role is essential for the smooth running of the charity’s finances, collaborating with teams across JLGB, as well as volunteers and external suppliers. With some support from JLGB’s administration team, you will be undertaking all financial transactions including payment runs, bank and income reconciliations. Managing our donor database, ensuring that Gift Aid is collected regularly. The position will be suitable for someone who has experience in these areas and is flexible, reliable, highly numerate and interested in working to support young people to reach their potential. 

Responsibilities will include:

• Processing and reconciling various financial administrative tasks, including petty cash and incoming card payments (via stripe and other card processors) 

• Providing effective financial administrative support to all JLGB programmes and functions 

• Providing support to the Finance Director and assisting with management accounts 

• Preparing expenditure reports for the senior leadership team, finance sub-committee, Trustee Board, funders and stakeholders 

• Validating and processing weekly expenses 

• Ensuring that Gift Aid is collected on a regular basis 

• Managing our Donor Database 

• Supporting with Income generation and fundraising events. 

• Supporting the delivery of the year-end financial reporting 

• Ensuring that financial documents are filed 

• Supporting audit processes to demonstrate compliance 

• Maintaining accounts and generating invoices on QuickBooks computer software 

• Overseeing debtor analysis and recovery 

• Contributing to the development and maintenance of financial systems and processes 

• Managing external suppliers, supplier accounts and purchases  

• Supporting other members of the administration team whenever necessary 

The above is not an exhaustive list of duties. You will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. 

Person specification 
We are looking for some of the following attributes in the successful applicant, you may be more experienced in some areas than others.  We are interested in experience that’s both job-related or gained through other areas of your life. Training and support will be given in any areas required. 

• A relevant finance qualification eg AAT, ACCA, CIMA or currently working towards one 

• Experience using QuickBooks or similar accounting and reporting systems and advanced excel. 

• Substantial experience of bookkeeping and processing payments

• Understanding of Accounting Principles 

• The ability to initiate and maintain systems 

• Confident and polite telephone manner for debt recovery and supplier procurement 

• Ability to pro-actively engage with internal and external stakeholders up to Senior Management level 

• Ability to present financial information and make it understandable to non-finance stakeholders

• Excellent organisation skills and attention to detail 

• Work well autonomously and as part of a wider team

• Excellent proficiency/advanced Excel 

• Good communication skills 

• Commitment to providing services and programmes for young Jewish people 

You may also have

• Experience of working with or in youth organisations or a charity 

• Experience of working with individuals from a wide range of cultural and faith backgrounds 

Please note this role may also require evening and Sunday work, in order to see delivery and meet/consult with volunteers 

What you’ll get in return 

• You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of young people. 
• We offer 36 days leave, including bank holidays (this includes directed leave for Jewish high holy days that fall on a weekday), rising by 1 day for each completed year of service to a maximum total of 42 days leave. 
• Access to our benefits discount platform 
• Cash back health plan, includes wellbeing support and access to Virtual GP appointments 
• Death in service at 4 times salary.
• Employer and employee contribution to pension following successful probation period, in line with auto-enrolment pension requirement, 3% employer contribution 
• We have a flexible policy for working hours and offer TOIL where staff are required to start early, finish late or work on a Sunday, so that you can reclaim these hours at another time.

Job Title: Global Selection Programme Intern
Basis of appointment: Full-time (38.5 hours per week) 
Duration of contract: Fixed Term - three months contract
Reports to: Global Selection Programme Coordinator 
Location: London (UK) - hybrid working 
Salary: £22,903 gross per annum, pro rata for the duration of the contract
Start Date: As soon as possible

Are you our new Global Selection Programme Intern? 

We are looking for an intern to join the Global Selection Programme (GSP) team on a fixed term three month contract. As the Global Selection Programme Intern, you will be line managed by the GSP Coordinator to help you integrate and collaborate with the Programmes Team and with other key stakeholders. The post holder will play an important role in driving improvements to one of UWC’s key application programmes as it prepares for the 2025/26 academic year. 

You will bring your communication and relationship building skills to the fore to help us build and strengthen our relationship with volunteers and stakeholders from across the movement. You will work as part of a well-established Programmes Team and develop skills and experience in the student admissions process, customer service and stakeholder management.

About us

Changing the world takes passion and dedication

UWC is a global family of schools with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our eighteen schools on four continents. There they don’t just learn how to be great at passing exams. They learn how to communicate across cultural boundaries. They develop the skills to be a changemaker. They design and engage in initiatives that transform their lives and the lives of those around them for the better. 

Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business.  For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers, becoming part of a global community of over 60,000 changemakers transforming the lives of others. 

About UWC International 

The UWC International Office serves as the operational arm of UWC International, a UK-registered and Germany-registered charity, and stands as a pivotal entity within the UWC movement. Positioned in central London and Berlin, it collaborates extensively with stakeholders across the UWC spectrum, actively engages a robust alumni community comprising more than 60,000 members, and fulfils essential functions for UWC International's governance bodies. Our primary duties encompass global fundraising initiatives, comprehensive communications strategies, promotional endeavours, support for the network of over 150 UWC national committees, global strategy development and implementation, and support services to the UWC schools.

The UWCIO Programmes team works with UWC schools and colleges and with national committees to enable as many deserving young people as possible to experience a UWC education, collaborating closely with them to build their capacity where necessary and implement new processes, policies and programmes where possible. 

The Global Selection Programme is available to young people aged 15 to 18 from around the world, so long as they do not require any financial support to attend UWC. It is an annual programme that usually accepts applications from September to May for admission in the following academic year. Fifteen of UWC’s eighteen schools and colleges currently participate in the programme.

What we offer

As part of a commitment to our employees, we offer the following:
UWC International London

• Generous holiday allowance – 28 days per year plus eight public holidays (pro rata for part-time or fixed-term contracts).
• The standard working hours are 38.5 per week. Start and finish times can be agreed between managers and employees. We support flexible working and are happy to discuss different working patterns.
• We offer up to two days per year for volunteering and up to two days per year for study leave.
• We support staff development and provide access to training and a wide range of CharityComms resources through our UWCIO membership.
• We offer a health and well-being support package, which includes income protection, an employee assistance programme, advice and legal support helpline, remote GPs access, medical second opinions, mental health support, physiotherapy, cycle to work and a well-being calendar featuring podcasts and webinars.
• Perks and discounts portal, which provides a range of discounts across shopping, dining, lifestyle, and entertainment. With thousands of offers on hundreds of top retailers.
• Contributory pension scheme, UWC International currently contributes up to 8% of the employee’s gross salary, and the employee must match the percentage of up to 8% of their gross salary. The minimum contribution rate is 4%. This applies to everyone aged 22 and above but under state retirement age, earning at least £10,000 p.a. and classed as working in the UK.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team?To apply, please follow the link below to our portal and submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages). 

Your cover letter must: 

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International
• Provide confirmation of your eligibility to work or reside in the UK
• Provide the name and contact details of two professional / academic referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to interviews.  We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered. 

Deadline for application: 23.59 (UK time) on Sunday 14 July 2024

(Applications will be reviewed on a rolling basis. If you are interested, please submit your application as soon as possible)

Interview and  assessment dates: 

• First round of interviews and assessment on Thursday 18 July 2024 (Remote via Zoom)
• If required, a second round of remote interviews will be scheduled.

For further information on this opportunity, please see the detailed job description attached. 

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

Walworth Garden is a registered charity and Company limited by guarantee, and governed by a voluntary Board of Trustees. Our main charitable work includes horticultural training for people not in work or education, and horticultural therapy for vulnerable and disabled adults. We also provide services that individuals or other organisations pay for in order to generate surplus income to support our charitable work.

About the role 

We are now seeking an experienced and qualified finance professional to take responsibility for the finance function of the charity and its trading subsidiary. The chosen candidate will be joining our team as we embark on an exciting new chapter in improving our site and growing our capacity. The Finance Manager will work with the CEO to ensure the organisation has guidance and support on all matters relating to finance so that the charity and its trading subsidiary are always compliant and secure. The ideal candidate will therefore be detail-oriented and well-organised, with the ability to develop effective working processes and procedures, and the analytical skills to inform managerial decision-making. Walworth Garden is also a plant-based and cruelty-free centre, where our ethos in supporting both people and planet permeates everything we do, so this role will be a great opportunity for someone looking to utilise their skills and experience toward a shared vision and charitable purpose.

Core Responsibilities 

Financial Management:

· Day to day management of the organisation’s financial and administrational activities, ensuring that appropriate systems are in place to receive and make payments, and to monitor financial performance of both the charity and the trading subsidiary

· Invoicing and, where required, debt management processes

· Regular reconciliation of bank and other relevant accounts

· Design and implementation of appropriate financial procedures, ensuring they are followed at all times

· Preparation of monthly payroll data and submission to external provider

· Managing all relevant tax aspects for the charity, ensuring that tax is appropriately calculated, collected, reported and paid

· Ensuring appropriate policies are in place, and updating these as required

· Carrying out other financial management activities to meet the evolving needs of the organisation

Financial Monitoring:

· Monitoring and managing cash-flow

· Monitoring financial performance of individual divisions

Financial Reporting and Budgeting:

· Preparation of monthly management accounts for both the charity and trading subsidiary and other financial analysis required by the CEO or Board of Trustees

· Preparing and supporting the independent verification/audit of annual accounts and any other financial reporting required to meet our obligations to the Charity Commission & Companies House

· Preparation and agreement of the annual budget and any required re-forecasts throughout the financial year

· Preparation of ad hoc financial analysis as required by the CEO or Board of Trustees

Procurement:

· Procurement and management of services and consumables required to support the organisation

Grant Administration:

· Overseeing the administration of grants and contracts, including ensuring eligibility of participants, submitting claims and other data required by funders, invoicing and budget monitoring, ensuring that all deadlines are met

· Supporting fundraising efforts, including preparing budgets for proposals

· Supporting the CEO to develop financial strategies for the organisation

General Administration / Other:

· Monitoring developments in financial regulations affecting the Garden, and ensuring processes / procedures are updated as required

· Liaison with the Board of Trustees on all financial matters and, where appropriate, attendance at Board meeting

A fantastic Foundation working to tackle child poverty, deforestation and domestic abuse are looking to recruit a highly skilled and experienced Project Manager – Child Poverty.

Salary: Circa £50,000

Location: Central London (fully office based)

The Project Manager - Child Poverty will oversee projects aimed at reducing child poverty, particularly focusing on initiatives that tackle child hunger and provide necessary support services. This role involves managing partnerships with charities, planning and executing support initiatives, and engaging with community stakeholders to drive impactful change.

Key Responsibilities include:

• Leading and managing projects addressing child poverty and hunger; developing project plans, timelines, and budgets and monitoring project progress.
• Planning, coordinating, and implementing initiatives to alleviate child hunger and provide support to children in need.
• Working closely with charities, schools, and community organisations to ensure effective delivery of support services.
• Building and maintaining strong relationships with charitable organisations, community groups, and other stakeholders.
• Engaging with local communities to understand needs and tailor support initiatives accordingly.

The successful candidate will have a Bachelor’s degree in Social Work, Project Management, Public Administration, or a related field and a minimum of 3-5 years of project management experience, preferably in social programs or child welfare. Experience working with charities and managing community-based projects is key, as is a knowledge of child poverty issues and support systems in the UK.  You must also have the ability to travel within the UK as required.

Please note, applications are being considered on a rolling basis and only successful candidates will be contacted with further information.    

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Campaigns Officer

Are you looking to build a career in campaigning? Do you want to work in a rewarding role where you can make a difference to improve the lives of people severely affected by mental illness? If so, you may be the person we are looking for!

We are seeking an organised, passionate and results-driven Campaigns Officer to join the team, working for the leading charity provider of mental health services in England.

This is a permanent, hybrid-working role, offering flexible working and some amazing benefits!

Position: Campaigns Officer

Location: London/hybrid (working in the London office a minimum of 2 days a week)

Hours: Full time, 35 hours per week (flexible working available)

Salary: £26,457 to £30,140 per annum (£29,457 to £33,140 per annum inclusive of London Allowance)

Contract: Permanent

Closing Date: Close of play on Monday 8 July 2024

Interview Date: Tuesday 16 July

Work for an organisation that research shows is one of the most trusted major voluntary sector brands

The Role

This is an exciting time to join the team, with a new integrated campaign planned for the late summer. In this role, you will be central to the mission to improve the lives of people severely affected by mental illness. You will help to plan and deliver creative campaigns that mobilise supporters to bring about change in Westminster and Whitehall.

You will be responsible for monitoring the performance of campaigns to raise awareness and drive engagement to achieve the campaign objectives. You will also be responsible for the day-to-day administrative tasks for the campaigns team and manage the online software platforms to ensure campaigns are engaging and targeting the right decision-makers.

The role sits within the dynamic Communications and Campaigns team, and you will work alongside, draw on the expertise of and learn from social media, digital content and media specialists.

About You

I have the essentials covered:

• I am passionate about the power of campaigning to make a difference to people’s lives.
• I have a meticulous eye for detail and am a self-starter, using my own initiative to drive campaigns.
• I am comfortable working with data, with experience of using databases and Microsoft Excel.
• I am a persuasive communicator, able to build good relationships.
• I have excellent project management skills.
• I have a good understanding of how to devise and use a range campaigning tactics.
• I have a good understanding of government and parliamentary processes and ways of influencing key decision makers.
• I am very confident using email marketing software to communicate with warm audiences.
• I have experience of website content management systems and creating engaging web content.
• I am creative, with the ability to develop new ways of delivering messages.
• I have experience of using petitions, email-to-target actions and other tactics.

About the Organisation

Join a leading charity provider of mental health services in England that supports thousands of people through groups, services, campaigns and advice and information. This work supports the organisation in delivering its mission: “A better life for everyone severely affected by mental illness.”

In everything the charity does, it seeks to demonstrate the values: Passion, Equity, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses.

You will also receive: 

• Employer funded pension
• Flexible working
• Life assurance
• Eye care vouchers
• Training opportunities
• 25 days annual leave, rising to 30 plus Bank Holidays
• Rewards, benefits and recognition platform
• Employee assistance programme
• Your birthday off
• Plus many more great benefits…

“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference” Current staff member

We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

You may also have experience in areas such as Campaigns, Communications, External Affairs, Online Campaigns, Campaigns Officer, Communications Officer, External Affairs Officer, Online Press Campaigns Officer, Marketing Officer, Digital Marketing Officer, Digital Campaigns Officer, Policy, Website, Content, Campaign, Marketing and Campaigns Officer, Public Affairs and Campaigns Officer, Campaign Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Meridian Wellbeing

Senior Communications and Activities Lead

Pay & Pensions: £28,000 p.a. pro rata plus workplace pension contribution

Location: Meritage Centre, Church End, Hendon, NW4 4JT

Hours: 4 days, 30 hours a week (Based on FTE 37.5 hrs per week)

Term: 1 year (with possibility of extension)

Responsible to: CEO of Meridian Wellbeing

Reports to: Head of Operations

This role offers the potential for flexible working hours with a minimum of 2 days based in the office.

Meridian Wellbeing are looking for an experienced Marketing and Communications Lead to create marketing plans and to implement its development strategies across the organisation to support the digital delivery platform and physical activities for its wellbeing services. We seek applications from candidates with a proven track record in creating marketing plans focusing on social media, content creation and brand.

The successful candidate will work closely with all service teams to promote and enhance the awareness of our services through regular marketing and communications streams such as the weekly newsletter, promotion of physical activities and workshops, the online development of our digital platforms, and manage the organisation website.

As a member of the senior team, the successful candidate will work actively to contribute to the positive development of the organisation as a mental health and wellbeing hub, seek out and develop opportunities for partnership and to grow the organisation’s presence as a leading specialist mental health and wellbeing charity.

The post is for an initial 1-year period with the possibility of extension subject to funding.

The Role

The Marketing and Communications Lead will be responsible for the development of an effective marketing strategy to encourage participation and utilisation of digital platforms in the community to improve their wellbeing. They will have responsibility to manage the content on the website, social media platforms, promotional material and communication to beneficiaries and stakeholders, with the aim of establishing the leading digital platform for community-based wellbeing services.

We are looking for an enthusiastic team player with the ability to develop, build and drive a marketing strategy to meet the goals of the digital platform development. The post holder will have a high level of marketing and communications skills, attention to detail, able to work independently, and with the ability to build connections with diverse audiences in the commercial, public and voluntary sectors.

This is an excellent opportunity for the right candidate to apply and/or to further develop their skills in a vibrant and dynamic role. Working as part of a small and focused team, the Senior Communications and Activities Lead will lead on the promotion of the organisation’s brand, integrating and bringing together the collaborative work streams. The role will be integral in the continued development of a digital platform to improve access, and to raise awareness and conversion for our physical activities at our centre to achieve better outcomes for wellbeing services.

Main Duties and Responsibilities

· Create marketing plans for social media, content and brand

· Lead on the communications and marketing activities for the organisation

· Work closely with the CEO, Head of Operations and colleagues to devise and implement a

coherent marketing strategy bringing together the different services, activities and products developed by the organisation

· Work closely with the team to encourage greater uptake of the digital platform, physical activity and workshops programmes to improve access and connection with vulnerable adults from harder to reach communities

· Establish and maintain effective internal and external stakeholder relationships with regional and local press channels, as well as other communication agencies

· Update and support the creation of information and images on the website regularly

· Oversee marketing communications including promotional material and effective digital campaigns, and the weekly newsletter

· To coordinate all aspects of print production, design, proofing and distribution of all publications, leaflets, brochures and publicity material

· Provide administrative support for all media, social media, website and press related communications

· Provide administrative support for the activity and workshop programmes across the organisation, to promote, raise awareness and collect reporting data

· Ensuring copyright, collate images and proofing for both print and digital promotional material

· Maintain and update a library of publications, reports, stories and promotional material to archive and showcase the organisational development, and development of the digital platform

· Manage Google Analytics and social media reporting

General Duties:

· General administrative tasks as required of the work when necessary

· To adhere to all policies including equal opportunity and volunteer policies at all times

· Support the team in the promotion and running of events throughout the year

· Work with the team to support the recruitment and management of volunteers

· Attend and contribute to regular team meetings and supervision, as well as training sessions

· Carry out such other duties as deemed appropriate and may be reasonably required by the Head of Operations

PERSON SPECIFICATION

Essential Experience:

· Proven experience on content creation, social media marketing and branding

· A creative marketer with a good eye for design

· Experience of developing communications materials across broadcast, print and online communications channels

· Proven record on successful individual decision making from within a marketing role

· Ideas orientated to drive an agenda within their role

· Experience of working with databases and website building

· Experience of using and establishing online content management systems and databases to effectively collate and manage internal and external intelligence

Desirable Experience:

· Experience of working with business management platforms

· Experience of the voluntary sector and community work

· An understanding of key current health and social care organisations

Skills and Abilities:

· Excellent verbal and written communication skills with people of different backgrounds within a variety of settings

· Strong ability to organise and forward plan

· Ability to lead and drive tasks towards completion to meet tight deadlines

· Manage a substantial workload and work with initiative and independently

· Excellent interpersonal and communication skills

· Excellent standard of literacy and numeracy and IT competency

· High proficiency in skills, including Word, Excel and PowerPoint.

· Exceptional attention to detail

· Excellent teamwork and can-do attitude

Other requirements:

· An understanding of the importance of confidentiality, data protection and GDPR regulations

· An understanding of key current health and social care organisations

· Willingness to work flexibility and as per the demands of the role and organisation

Training:

A short period of training and induction will be given internally by your supervisors.

Please note that the job description is by no means an exhaustive list of the duties and responsibilities expected of a role. The post holder may be required to undertake additional duties that are broadly in line with the above responsibilities to assist with service delivery and other organisational matters. The post holder should also be prepared to have the flexibility to work weekends/holidays on occasion if doing so is necessary to achieve the fundamental job objectives.

Vacancy Reference Number:

ME/C&D/FR/UK-R2

Position title:

Marketing Executive

Reports to:

Social Media Manager

Location:

HYBRID with some travel to our Nottingham or London offices

(Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE OR Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ.)

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £24,000.00 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed Term Contract (subject to successfully completing a 6-Month Probationary Period)

Application Process & Closing Date:

Please send an introductory email telling us why you are suitable for the role along with your CV and 3 samples of recent work by no later than 6th July 2024. Use Vacancy Reference Number and your NAME in the Subject Line. 

Approx. Interview & Role Commencement Date(s):

Interviews: AS AND WHEN SUITABLE APPLICANTS IDENTIFIED

Start: ASAP

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, MS Teams, and Skype post successful submission of your application.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.

The Fundraising team is active, diverse and dynamic and is set up to deliver and turn around tasks efficiently in a fast-moving sector. We thrive on new and creative ideas, always keeping the needs of our donors first and foremost.

The Role:

The Marketing Executive will support the delivery of our marketing strategy across channels such as organic social media, paid social, paid media, as well as supporting offline marketing efforts. You will report to the Social Media Manager, but this role will support across all of the marketing functions. We’re seeking a team player, with a willingness to learn, and a passion for supporting the beneficiaries we serve.

Responsibilities:

· You will support the delivery of our marketing strategy across all existing channels, as well as new ones we seek to test. This includes but is not limited to:

o Support on organic social media including the creating, scheduling and reporting of content across Instagram, Facebook, TikTok, X and LinkedIn with support from the Social Media Manager.

o Support on paid social media including the creation, scheduling, optimising and reporting of content across Meta and TikTok with support from the Social Media Manager.

o Support of our paid search efforts in accordance with our agency’s directions.

o Support on the TV appeals, OOH, events and more as needed.

· You will support the Social Media Manager and Marketing Manager with administrative tasks as needed.

· You will take part in campaign planning and creative brainstorming sessions, showcasing a confidence to share ideas on how we can fundraise and communicate with our donors successfully.

· Engage with key followers of our social media accounts including influencer management, strategy and reporting.

· Time will be split across all marketing functions with an emphasis on social media marketing.

Person specification:

· Experience in an agile fundraising environment where priorities can change without warning.

· Test and learn mindset to deliver the best performing marketing activities.  

· Data driven to optimise performance across channels.

· Experience in Meta, YouTube, X, LinkedIn, Pinterest and TikTok.

· Stays up to date with social media trends including new social channels.

· Willingness to learn and get stuck in with fundraising efforts which may fall outside of this role’s usual remit, such as TV appeals.

· Good organisational and time management skills.

· Strong copywriting skills including the ability to story-tell.

· Creative thinker to do things differently.

· Strong communicator and able to work collaboratively.

· Ideally degree level education.

 

Essential for Successful Postholder to:

• Possess the ability to demonstrate current eligibility to work within the United Kingdom
• Be able to either:

1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; 

OR

2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

AND

• Demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• Support with other Fundraising activities from time-to-time, committing to partake in live TV-Appeals during our peak periods.
• Undertake any reasonable responsibilities as required by Line Manager
• Promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

How to Apply

Please send an introductory email telling us why you are suitable for the role along with your CV and 3 samples of recent work by no later than 6th July 2024. Please note your application may not be considered if you do not send a covering letter. ​

We reserve the right to end the application procedure early should the right candidate be found ahead of the advertised closing date

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Corporate Fundraiser

 

About Momentum Children’s Charity

We support families across London, Surrey and Sussex whose children are facing cancer or a life-challenging condition. We’re there whatever the outcome, for as long as needed, so that no family has to cope alone.

The charity was founded in 2004 by our now Chief Executive and has grown enormously over that time. We currently have partnerships with 9 hospitals who refer families to us for our support, which ranges from therapies and counselling, to respite holidays and special family experiences.

We’re on a mission to help many more families with seriously ill children to know that they are not alone, and we’ll need brilliant and talented people to share our ambition and make it happen.

Our values

We strive to create an amazing workplace for all, one where every single employee feels valued, heard, inspired and supported. As part of this, we have five core values which not only help to set the framework for the work we do supporting families, but also paves the way for how we work as a team.

We are personal

We know that every employee’s home life is different and that for everyone, a work/life balance is key, which is why we’ll work with you to find the hours and days that fit with you. We celebrate individualism, welcome ideas and will support every employee with any training they might need to grow and build confidence in their role.

We are impactful

Our whole team shares a passion to make a difference. We all work closely together, which means every employee can see firsthand the difference we make – week in, week out – making it an inspiring and rewarding place to be. What’s more, through collaborative working and a multi-disciplinary approach to mapping out our strategy and looking ahead, we can all play a part in helping drive the charity forward in the way that will be most impactful.

We are adaptable

We may be a relatively small charity, but we have big ambition and pride ourselves on being an adaptable workforce. Thanks to our small and responsive team, we can quickly learn from our successes and failures, making changes that are needed to evolve and ultimately help us reach new, ambitious goals. We’re not afraid to try new ideas, from any one on the team who might have one, and we’re committed to thinking outside of the box. So, whether you have a great idea for a new service or think there’s a better way to run team meetings, we are all ears.

We are trustworthy

Being approachable, open and honest is hugely important to us and allows us to build strong relationships with our families, supporters and volunteers, to help us build a strong and committed team together. We’re transparent about the work we do and how we spend our funds, and always do what we say we will, helping each other out along the way.

We are inclusive

We apply our policy of inclusivity, equality and diversity across all aspects of our work. We believe that a diverse mix of backgrounds and experiences helps to create a productive work environment by bringing a variety of perspectives and ideas to the table, and we’re dedicated to providing equality of opportunity in recruitment, promotion, training, pay and benefits.

We recognise that we’re a predominantly white workforce and are genuinely committed to encouraging applications from diverse communities in order to improve the service we provide to the children and families we support.

We’re not just searching for skills but also how a candidate could uphold our values and enhance our culture, therefore, even if you don’t think you meet the skills criteria listed in our job descriptions, we’d still like to hear from you.

 Safeguarding

Safeguarding children is everyone’s responsibility.

All children and young people linked with Momentum Children’s Charity, wherever they are, whoever they are with, whatever they are doing, have the right to protection from neglect, physical, emotional and sexual abuse.

All members of the public, as well as professionals, have a responsibility for the protection of children and reporting concerns about a child’s welfare or safety.

Momentum Children’s Charity ensures statutory requirements concerning Disclosure and Barring Service checks are met, maintains an up-to-date Safeguarding policy and procedures, and provides safeguarding training to all staff and volunteers.

All Momentum Children’s Charity staff and volunteers who come into contact with the children, young people and their families will:

•  Be able to identify potential indicators of abuse or neglect
• Have read the Safeguarding Policy
• Know their role and responsibilities within their team
• Know how to communicate and record concerns
• Know to act upon concerns in line with the principles and procedures for local child protection management and Working Together to Safeguard Children.

Therefore, all children and young people in contact with Momentum Children’s Charity will:

• Be treated with respect and afforded full civil and legal rights
• Be listened to and taken seriously, whatever their level of development or communication
• Be given time to do things for themselves, to understand and be understood
• Be involved in decisions that affect them
• Have their privacy respected at all times and in all places
• Have a right to confidentiality – all information about them will be treated carefully, be kept safe and only shared with those people who need to know.

The wellbeing of a child is the paramount consideration in all circumstances.

Any offer of employment will be subject to Disclosure & Barring Service (DBS) check prior to employment start date.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

Position: Corporate Fundraiser

Location: East Molesey office (opposite Hampton Court Station) with some home working

Reports to: Corporate Partnerships Lead

Hours: 32 hours per week (Monday to Friday)

Salary: £20,000-£21,600 pro rata (£25,000-£27,000 FTE)

 Main Purpose of the Role

Momentum Children’s Charity’s fundraising team is highly ambitious, driven by our goal to help families of seriously ill children in London, Surrey and Sussex to keep moving forward. Corporate income currently comprises circa 18% of the overall income. But with our expansion in hospital partnership geography, and aspiration to provide support to more families in the future, the expansion of this income stream will be key to this growth.

Working with the Corporate Partnerships Lead, this person will enjoy helping to develop all facets of the corporate fundraising area, working with and forging relationships with businesses to develop opportunities, fundraising and charitable giving, provide outstanding stewardship and relationship management, as well as helping to research and grow a healthy, robust pipeline of new opportunities.

What we are looking for

To be successful you will have experience of working in a charity and ready to take the next step in your fundraising career. You will be self-motivated, collaborative, with strong organisational skills and an ability to set priorities and meet deadlines. We are lucky to work with some fantastic UK companies who recognise our passion, creativity and ability to work flexibly, and we are looking for someone who thrives on the variety which that brings.

Main Areas of Responsibility

• Work with the Corporate Lead to maximise current and new income, to ensure delivery of the annual target
• Provide a high level of partnership management through stewardship, and effective and regular communications
• Generate, develop, and implement ideas and opportunities to maximise partnerships for the benefit of the entire organisation, including fundraising, pro bono support, volunteering, and gifts in kind
• Support on the development and management of new corporate partners as assigned by the Corporate Lead
• Support the Corporate Lead with the development and maintenance of a dense corporate new business pipeline through ongoing research
• Manage and oversee the administration linked to corporate fundraising, ensuring information is entered and updated accurately onto the database system.
• Undertake other duties that may, from time to time, be necessary and compatible with the nature and grade of this post.

 Person Specification

Essential

• Knowledge or experience of working in a charity
• Excellent organisational skills, including ability to work on own initiative and to effectively manage and prioritise workload
• Excellent verbal, written and presentation skills
• Numerate and literate
• Excellent oral communication skills with a high degree of diplomacy, empathy and confidence
• Team player who can work on their own initiative to plan and manage their workload.
• Good working knowledge of MS Office and CRM databases.

Desirable

• Knowledge of Institute of Fundraising codes of practice.
• Fundraising, account management or sales experience in a client-facing environment.

Applications will be reviewed as received and interviews will be conducted throughout the recruitment period.  Due to the high volume of applications, we may not be able to provide individual responses to all applicants.  Please note that we are unable to provide sponsorship.  Applicants must possess the necessary right to work eligibility in the UK. 

 

 

Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an Employment Specialist.

Right now, we are looking for an Employment Specialist to join our Surrey Employment service in the Talking Therapies team. We help individuals with mental health problems to find paid employment, we also support people to retain their employment when they are struggling at work due to their mental health. We also advise and support employers about mental health in the workplace. But it’s only possible with people like you.

Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with partner organisations, local employers and Talking Therapy teams and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.

As well as a good understanding of mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required.

The post holder will have the ability to travel independently across a large geographical area within Surrey.

This is a temporary 12-month contract requiring the post holder to work 30 hours a week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation