Supporter Services Administrator Jobs in Hammersmith, Greater London
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Programmes Officer
Job title
Programmes Officer
Date reviewed
June 2024
Purpose
To support the delivery of RedR’s programmes and projects
Responsible to
Programmes Coordinator
Responsible for
N/A
Working with
Programmes team (Climate Change and Engineering in Emergencies hubs), other RedR UK Programmes staff, colleagues in other departments, consultants, Associate Trainers and other contacts and stakeholders as necessary.
Location
Remote working with the London Office will also be considered
Post
Full-time
Period
Fixed Term until 30th September 2025, with possibility for extension
Grade
2.1
Salary
£31,191
Language
Fluent English and Ukrainian language proficiency is required for this role
Other
As defined in our standard contract terms
REDR UK AND THE WORK WE DO
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to disasters.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.
We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
About this role
The Programmes Team is responsible for delivering demand-led services globally; providing tailored capacity building support to organisations and their partners through individual or framework contracts. As Programme Officer, you will work closely with Hub members to ensure events, trainings, services, projects and programmes are delivered to an exceptionally high standard, on time and budget.
This role also includes support to the monitoring, evaluation, research and learning aspects of RedR UKs role, particularly in regards to climate change and engineering in emergencies.
The primary purpose of the role is to enable the delivery of RedR UK’s Ukraine Humanitarian Criss response programme in Ukraine and neighbouring countries (hereafter referred to as ‘the Programme’).
Job Description
MAIN DUTIES, RESPONSIBILITIES and ACCOUNTABILITIES:
Delivery of events, courses, services, projects, and programmes
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Assistance in the delivery of the Hubs’ events, courses, services, projects, and programmes.
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In cooperation with line manager and colleagues, plan and identify tasks, prioritise, and allocate them as needed.
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Support the project coordinator in activities, tasks, milestone, or deliverable tracking.
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Lead on agreed elements of events, courses, projects, or deliverables, including external and internal representations as required.
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Ensure wide communication of events, preparing marketing information and advertising where required.
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Proof-read training material as required, and ensure RedR UK brand guidelines are consistently applied.
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Organise availability of equipment, refreshments, resources, travel, accommodation, props, vehicle and venue as required. Prepare welcome packs, name badges, signature lists, certificates and other resources as required and ensure these are in place for the relevant time of the event
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Respond to trainer and participant requests during the event, as required
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Support the delivery of online events and, if necessary, travel to events and provide direct support to trainers and participants at events.
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Support the recruitment of external project staff, consultants and Associate Trainers, resource persons and actors including the production of Terms of Reference and ensuring the implementation of fair and transparent recruitment.
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Be a point of contact for external project staff, consultants, Associate Trainers and participants where required, responding to queries and providing information and support
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Coordinate scheduling, liaison with trainers and interpreters to enable delivery of the Programme.
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Be the first point of contact for participant enquiries (particularly where in Ukrainian language).
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Translate text and training promotional materials into Ukrainian, as required.
Duty of Care and Procedures
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Assist in researching the security situation, contributing information to risk assessments and travel plans.
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Ensure compliance with general duty of care and RedR UK security and other relevant procedures.
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Prepare contracts and ensure these are signed and stored appropriately.
Monitoring, Evaluation, Research and Learning
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Support the review of training materials for the L&D department, ensuring they are branded and formatted to RedR UK standards
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Support the collection and analysis of M&E data across the programme teams
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Ensure all monitoring and evaluation (M&E) data is collected and tracked for events, including:
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Collating and recording course statistics and evaluation data;
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Maintaining accurate Salesforce records for all RedR projects and learning events in the region and as requested by Line Manager;
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Assisting with the collection and recording of impact assessment data
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Support milestone tracking and reporting,
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Assistance in drafting project or training reports.
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Contribute to monthly and quarterly reporting.
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Support the programme coordinator in the tracking and analysis of monitoring and evaluation (M&E) data.
Facilities, Procurement and Materials
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Build and maintain excellent relationships with relevant suppliers including but not limited to external training venues, transport and material suppliers required to delivery services.
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Prepare, order, and arrange shipping of learning materials for courses and other materials as required.
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Prepare and format any online materials as required.
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Procure any course materials, equipment, refreshments, resources, travel, accommodation, and venue hire where applicable.
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Co-host live online sessions, providing support to the facilitator as well as to the course participants.
Admin and Finance
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Maintain accurate finance records and monitor and record budgets and expenditure to provide timely analysis of this to inform decision-making.
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Assist with audits, financial reporting and cash flow analysis.
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Programme or training related administrative tasks including but not limited to filing; travel arrangements; logistics; procurement of materials required by the project or training; preparation of draft contracts or correspondence as requested by the line manager following agreed templates; assistance in competing required forms or compliance with RedR UK or project procedures; liaison with project staff, partners and stakeholders on administrative matters; etc.
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Undertake timely and accurate processing of invoices and expenses in line with established processes and RedR UK’s Operational Manual. Support the programme coordinator on the monitoring of expenditure and budgets.
Other
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All employees are required to adhere to RedR UKs values of collaboration, excellence, lifelong learning, integrity and single point accountability.
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Contribute to the operational plan and budget each year.
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Keep up to date with relevant issues to the humanitarian sector.
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Support on the development of new project proposals where needed.
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Undertake other tasks as reasonably required by your line manager.
PERSON SPECIFICATION
Essential
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Language skills – Fluent English and Proficiency in Ukrainian is required for this role.
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Administrative skills – Systematic and efficient administrative skills, including an ability to prioritise, manage and complete a variety of tasks against multiple deadlines and track information and progress.
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Event management – Experience of supporting a learning programme, organising learning events and working with consultants.
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Understanding of the humanitarian sector – General understanding of humanitarian practices and principles, and a demonstrated commitment to our humanitarian mission and values.
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Use of technology – Experience with current software for project management, along with Microsoft Office skills; ideally knowledge of SharePoint or similar document management systems; ideally knowledge of Salesforce or similar CRM systems.
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Financial skills – Able to track income and expenditure, use Microsoft Excel, check invoices and quotes are in line with project budgets.
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Work planning – Effective workload management skills and ability to use initiative to solve problems. Ability to track the progress of deliverables and activities and flag up underperformance.
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Interest in Learning and Development – Have a demonstrable interest in Learning and Development, and training activities.
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Team player – Experience of working successfully within a team environment and of building relationships with others
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Communication – Good interpersonal communication skills and self-awareness, able to communicate clearly and effectively with colleagues, clients, participants and other stakeholders from diverse cultural backgrounds with excellent written and spoken English. Experience in drafting contracts, formal letters or other formal written communication.
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Initiative and enthusiasm – Initiative, enthusiasm and a problem-solving approach to new challenges.
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Work and travel out of hours – Willingness to work occasional evenings and weekends depending on needs, and travel within the UK if needed. Although unlikely, able and willing to travel internationally if needed, sometimes to insecure and difficult environments for periods up to 2 weeks, and to follow RedR UK security management procedures.
Desirable
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Project management – Experience in supporting the management of projects, budgeting, budget management and writing reports for clients/donor agencies, ideally in a humanitarian or development context.
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Qualification – Qualification in project management, humanitarian action, disaster management, development studies, or similar.
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Humanitarian experience – Experience of supporting humanitarian, development or charity work
Please share your CV and CL and the deadline to send your application is 1 month (hiring will be on rolling basis)
The client requests no contact from agencies or media sales.
Summary
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
- Ensure that the Women on the Front Line (WFL) programme strategy and implementation stages are clearly communicated to stakeholders on regular basis.
- Ensure that Mrs Welby is aware of all developments, decisions and issues, building her suggestions and directions into the planning and outworking's of the WFL work.
- Maintain and proactively lead an effective comms strategy for the WFL work for both internal use and external focus. Including producing a bi-annual newsletter.
- Manage translation of the newsletter and any other relevant communications.
- Maintain strong relationships with international WFL champions working closely with the Women on the Frontline Follow-up Coordinator.
- Manage the web developers, toolkit designers, proofreader, and other contractors to deliver projects on schedule and budget. For example, building the website and designing the toolkit.
- Hold the web developers and other contractors to account for hitting targets in design and implementation stages.
- Provide comprehensive understanding of budgets and accounts for the WFL work and be able to participate in, draft and defend funding applications to charitable trusts for funds for future WFL work.
- Organise all administrative support for the WFL international retreats by: supporting visa application processes; negotiating prices of air travel; booking travel; working with in-country supporters to find accommodation and plan / support international WFL stakeholders in joining retreats from countries other than the UK.
- Maintain positive relationships with the largely volunteer WFL committee leaders, ensuring diary commitments for the WFL work are upheld and volunteers are aware of and able to participate in regular meeting cycles and events.
- Responsible for the day-to-day administration of WFL. For example, booking regular WFL meetings, setting up online meetings, taking minutes and actions in meetings, circulating minutes to stakeholders.
- Write reports to senior managers, trusts and funding bodies.
- A salary of £15,567.20 (FTE £38,918) per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
- Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
Under the direct supervision of the Chief of Mission (CoM) and in coordination with team leaders of IOM UK, as well as relevant units at headquarters and the Regional Office, the incumbent of the post will provide planning, research and administrative support services for the whole of IOM UK. The incumbent will prioritise tasks and organise work independently based on general direction from the supervisor.
For more details about this role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers
Are you considering entering a career in law, having a strong passion for social justice? We are recruiting a Legal Assistant to provide administrative and legal support to PILC’s Gypsy and Traveller Legal Advice project which aims to defend and promote the rights of gypsies and travellers to pursue a nomadic way of life. You will assist our Supervising Solicitor, an expert in gypsy and traveller law, who has represented this underprivileged community over the last 15 years. As well as working on client files, you will liaise with the Legal Aid Agency to ensure their cases receive public funding, making sure documentation is prepared for court hearings, and arranging for experts and other participants to take part in proceedings.
Ideally you will be available to join us from the beginning of September to benefit from a full introduction by the incumbent.
Since becoming independent in 2019, PILC has gone from strength to strength by carefully expanding our strategic priorities and project areas. Our team is growing and currently made up of 17 staff working from our modern offices in Cambridge Heath, E2.
PILC exists to challenge systemic injustice through legal representation, strategic litigation, research and legal education.
The client requests no contact from agencies or media sales.
JOB TITLE: Legacy Manager
SALARY: £43,078k
HOURS: 28 or 36 hours per week
LOCATION: Hybrid (split to be agreed) – onsite working at our Sydenham Site, 51-59 Lawrie Park Road, London SE26 6DZ
Please note that this position includes occasional evening and weekend working.
About Us
This is a fantastic opportunity to work at a leading Hospice who aspires to a world in which all dying people and those close to them have access to care and support, whenever and wherever they need it. St Christopher’s Hospice was founded in 1967 by Dame Cicely Saunders, and became the first hospice of the modern hospice movement. We provide invaluable care and support to over 7,500 people across the five London Boroughs of Bromley, Croydon, Lambeth, Lewisham and Southwark.
The fundraising team generates more than £10m every year, around half of which comes through gifts left to the charity as legacies. We organise a programme of appeals, campaigns and events, administer our own lottery, make applications to charitable foundations, engage with local business and support individuals who give in-memory of a loved one. This is delivered by a strong employed fundraising team, supported by a number of wonderful volunteers.
Your new role
Are you keen on creating a lasting legacy? Are you adept at storytelling to inspire action? Do you enjoy engaging with supporters and building relationships?
If so, we have the perfect role for you!
We are seeking an enthusiastic, self-motivated and confident “people person” with excellent organisational skills who is committed to providing first class supporter care. Essentially, you will have experience in legacy fundraising and/or the administration of legacies – and be willing to become an expert in both.
A passion for hospice care and a proven track record of developing and maintaining strong relationships is also key to this role.
Key responsibilities of the role include:
- This role is required to lead, plan, develop and deliver the legacy fundraising strategy in line with agreed targets within the fundraising team.
- To build, manage and nurture relationships with supporters and potential legators.
- To create a sustainable legacy pipeline for St Christopher’s and to ensure that legacy increases and continues to be the lifeblood of our voluntary income.
- Managing the Legacy Administration Officer and overseeing all legacy administration activity to optimise legacy income and ensure all gifts in wills left to the hospice are managed in accordance with relevant legislation and internal practises and maximise legacy income for the hospice.
About you
You will be a fantastic communicator who loves meeting people and is looking for a career where you can really make a difference. You will be confident, articulate and influential and with excellent customer service skills. Experience of legacy fundraising or administration is essential, as is a willingness to get involved, being a good team player and a passion for the work of St Christopher’s.
If this sounds like you – we’d love to hear from you.
What you will get in return is a stimulating and rewarding career with an opportunity to influence and make a real difference in the community. In addition you will benefit from access to excellent training and development opportunities, a number of health and wellbeing schemes, a competitive contributory pension scheme and life assurance scheme with generous beneficiary plan. You will also have access to free off street parking nearby and onsite staff canteen.
What you need to do now if you have experience in legacy fundraising or administration and you have initiative, enthusiasm and passion for the work of a hospice, please do apply for this great role.
How to apply:
- Please review the Job Description and Person Specification Criteria
- Please address the criteria in the person specification form. This information will be used to select candidates for interview
- Click the ‘Apply Online’ button
Closing date: Sunday 21 July
Interview date: Thursday 25 July
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting opportunity for a major donor fundraiser to join CSW, to initiate and develop strong relationships with individuals and corporates who have the capacity to make significant donations to CSW and to steward these relationships towards deeper engagement with CSW year after year.
Key Responsibilities (a full list of responsibilities is listed in the Application Pack)
- Develop a Major Gifts strategy that delivers agreed income goals and leads to increased and multi-year financial commitments from Major Donors.
- Develop individual cultivation plans for Major Donors that provide opportunities for them to make impactful gifts, pray and campaign.
- Research and write funding proposals and cases for support and adapt as needed.
- Produce and send regular letters and reports demonstrating the impact of gifts.
- Develop relationships with a small pool of Corporates that leads to increased engagement and income generation.
The Person
You are an excellent communicator, self-motivated and passionate about enabling donors to channel their wealth to meet the greatest needs. You have strong inter-personal skills which you are able to use to build internal and external relationships. You are able to inspire people to make a difference through their giving and you are just as passionate about communicating the impact of their gift. You are proactive and willing to work well with others to achieve targets.
You are inspired by CSW’s mission and eager to play your part, through this role, in ensuring freedom of religion and belief for all.
Essential Criteria (a full list of essential criteria is listed in the Application Pack)
- A minimum of three years’ major donor fundraising experience for a charity.
- Proven track record of securing five-figure and six-figure gifts from major donors.
- Experience of providing excellent stewardship to major donors.
- Excellent communication skills, especially verbal and written English
- Writing compelling funding applications/ proposals that match donors’ interests with CSW’s mission and activities.
CSW Benefits
We offer flexible working, your birthday off, pension with 6% employer contribution, 30 days holiday after 5 years’ service, 3 month paid Sabbatical after 10 years’ service.
Please also fill out the attached application questions.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Assistant
Full time - Permanent
London - Lincoln’s Inn Fields WC2A (Hybrid working or full time in office)
c.£25-27k per annum (depending on experience) + generous pension contribution
(Please note: For hybrid working - the postholder is required to work from the London office for a minimum of 2-3 days per week).
The role:
We are looking for an organised and enthusiastic team player to deliver high quality support to the Events Manager in the planning and delivery of a range of onsite and online meetings, events and courses. This will necessitate maintaining effective administration systems and working with databases, websites and social media.
Reporting to the Events Manager, the Events Assistant will provide administrative and event delivery support for events in the planning of physical and/or virtual meetings, events and courses. This will include general support tasks pre-event, onsite and post-event including sourcing and liaising with venues, producing event marketing and communications and coordinating event material. The postholder will join our Events Manager and Events Assistant – bringing the Events Team to three people.
This role requires exceptional organisational skills, a meticulous eye for accuracy, high levels of customer service and the ability to deliver multiple projects in a timely manner. Also essential is a flexible, ‘hands-on’ approach and a willingness to help out in all areas of the Association potentially including attending and assisting at events which will require overnight stays at locations throughout the UK.
See the link to the full job description.
The benefits:
- Salary of c £25-27k per annum (depending on experience)
- The opportunity to join and work with a small, friendly and dedicated team
- A very generous pension contribution
- A minimum of 25 days’ holiday plus Bank Holidays (and normally days off between Christmas and New Year!)
About BAUS:
BAUS is a professional membership association dedicated to ensuring the highest standards in the practice of urology. We support healthcare professionals who treat urological patients to deliver excellent care by developing guidance for clinical practice, providing education and fostering research. We have a membership of circa 2000 members from medical students to consultants & associated urological specialists practicing in the UK, and also have an international membership.
To apply:
If you want to join our small, friendly and dedicated team and can meet the requirements detailed above then email your CV and a short covering email that sets out the skills you can bring to the role and your current salary and benefits package to our consultant: Michelle Prescott of Persona People Management Ltd.
For more information on BAUS and what our charity does to promote the highest standards of practice in urology please go to our website.
Closing date: 5.00pm on Friday 5 July 2024
First Interviews will be via Zoom.
No agencies please.
The client requests no contact from agencies or media sales.
About the opportunity
Critical to our mission, we are looking to recruit a South West and South East Programme Manager to be responsible for three geographical areas and the schools within them, and to support further geographical expansion. You will oversee your region’s Action Tutoring programmes, liaising with our partner schools and developing new school partnerships, whilst supporting your team of Programme Coordinators to engage pupils and support them to build relationships and retain a strong pool of volunteer tutors.
As a Programme Manager, you will line manage Programme Coordinators to ensure they effectively manage their caseload of schools, whilst driving the quality of programmes and ensuring that the delivery of programmes meets organisational KPIs. This role will take a lead on new school recruitment, regularly pitching to Senior Leaders within schools and managing school partnerships within your region to ensure Action Tutoring’s growth targets are met. Additionally, you will contribute to the wider leadership of the Action Tutoring programme team, lead on programme-specific projects to support the programme department's priorities and will be expected to support the wider learning and development needs of the Programme Coordinator team.
This position would suit someone who enjoys working with people who have a frontline role, gets energy from pitching to schools and wants to increase their management experience in an exciting and rapidly developing charity. The successful candidate should be able to manage their own workload to a high standard as well as support others, have excellent attention to detail, be adaptable, relational and used to problem-solving and be able to work well with a range of stakeholders and be confident carrying out administrative tasks to support programme delivery.
Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility.
Reports to: Head of Programmes (South)
Salary: £35,102-£36,807 depending on experience. per annum.
Contract and hours: Permanent, full time contract (37.5 hours)
but we will consider requests for 0.8FTE. We offer flexible hours 9.30-4pm as core hours.
Closing date: Sunday 7th July 2024
Interviews: Thursday 11th and Friday 12th July 2024
Start date: Monday 12th August 2024
Place of work: Home based in the South West (Bristol or Devon) with frequent travel to schools in the South West and infrequent travel in the South East.
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
Duties and responsibilities
· Oversee the delivery of all Action Tutoring programmes and corresponding work in the South West and South East; this currently includes Devon, Sussex and Bristol.
· Line manage up to seven Programme Coordinators, meeting weekly with them and overseeing the delivery of their programmes, and supporting them through regular observations, training and feedback to ensure consistently high quality programme delivery. Line management would also include HR responsibilities (appraisal, recruitment etc.) with support from others in the charity.
· Work with Action Tutoring’s Head of Programmes (South) on business development. Leading on recruitment (sales) and retention of schools in the South West and South East. Ensuring that there are a sufficient number of partner schools in the South West and South East according to growth and income targets, by creatively finding new ways to partner and pitch to new school leads
·Ensuring that the Programme Coordinator team accurately collects and records vital data for impact reporting purposes, through confident use of Action Tutoring’s database, processes and systems.
· Lead on reviewing and improving programme delivery in the South West and South East through regular visits to schools and programmes. Using data to reliably assess programme performance and engaging with quality assurance processes to drive impact.
· Develop and strengthen relationships with key stakeholders in Action Tutoring’s partner schools in the South West and South East, including members of the Senior Leadership Team, ensuring strong retention of school partnerships each academic year.
· Take a lead, with support from others in Action Tutoring, on networking in the South West and South East. This could include connecting and attending events with other charities, universities and other organisations to build Action Tutoring’s presence locally.
· Work closely with the Marketing, Communication and Engagement teams to establish and maintain volunteer recruitment opportunities and channels in the South West and South East.
· Develop strategies, meet with new leads and attend events to ensure a sufficient supply of high- quality tutors for your region, effectively managing your tutor pool and signing tutors up to programmes.
· Lead on projects that support the programme department’s priorities and strategy, dependent on your individual skills e.g. safeguarding, curriculum, data.
· Report and work closely with SMT, including presenting to SMT and attendance of biannual Programme Manager training days to add input to future development of programme delivery.
· Facilitate wider team or programme team training to support the learning and development needs of frontline staff.
· Any other responsibilities reasonably required.
Person specification
Qualifications criteria:
· A*-C in maths and English at GCSE (or equivalent experience).
· Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
· Knowledge of the education sector, schools, young people or providing interventions to improve outcomes.
· Able to manage and lead others, leading by example; line management experience would be an advantage or the ability to demonstrate a strong understanding and evidence of the qualities that make for effective line management.
· Able to work independently and use initiative in a range of situations. You will need to be able to effectively organise your own time and be confident in working autonomously.
· Able to develop strong relationships with a variety of stakeholders. This includes the ability to build and manage relationships with stakeholders you may not see regularly. You will need to be able to adapt your communication style to different audiences and uphold Action Tutoring’s high standards of professionalism.
· Strong verbal and written communication skills and the ability to pitch to individuals or groups of school leaders. Confidently articulating and advocating Action Tutoring’s mission to wider audiences.
· Able to meet deadlines and undertake administration. You will be responsible for maintaining accurate and timely records of all aspects of Action Tutoring’s work for your area and, where needed, support your Programme Coordinator to achieve this.
· Able to manage competing priorities and prioritising, and able to adapt and problem solve to support the needs of frontline staff.
· Able to work under pressure to ensure deadlines and targets are met.
· Computer literate, competent using Word, Excel and PowerPoint.
· Adaptable and open to learning. Action Tutoring is a relatively young organisation and is constantly changing – the Programme Manager will need to be willing to adapt and to grow and develop with the organisation, as well as taking a lead on suggesting changes and driving programme improvement.
· Committed to ensuring young people from all backgrounds reach a meaningful level of academic attainment. The Programme Manager role is critical to enabling Action Tutoring to deliver on its mission and you will need to be passionate about this.
· Committed to equality, diversity and inclusion.
· Committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
· Experience of project management.
· Experience of business development or sales to help deliver results.
Job Title: Project Assistant
Position Type: Paid
Reports to: Senior Partnerships & Programmes Officer
Based at: School Food Matters, The Bridge, 7b Parkshot, London TW9 2RD
Working Hours: 5 days a week, 9am-5pm (flexible)
Salary:£28,770
Pension:School Food Matters matches pension contributions at 5% of pensionable earnings
Holiday:31 days including bank holidays that fall on working days.Holidays must be taken during the school holidays
Contract: Permanent
Background to School Food Matters
School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.
Job purpose
· To support the team with the organisation and delivery of all food education programmes
Key tasks include:
· Providing project support to the Senior Partnerships and Programmes Officer and Development Manager in both the office and on-site to deliver SFM’s food education programmes, including gathering quotes and photos on projects
· Creating new and maintaining existing relationships with schools
· Delivering some assemblies and workshops to schools
· Supporting existing relationships with programme partners and funders
· Assisting with grant-giving processes
· Supporting the food education team with the preparation of grant monitoring reports
· Keeping up to date with safeguarding requirements and reporting procedures
- Maintaining the ethos of the charity and positively promoting our work at all times
· The Project Assistant will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!
Person specification
Essential
· Strong administrative, organisational, and motivational skills with great attention to detail
· Ability to work to tight deadlines and prioritise workload
· Experience of building relationships with partner organisations and individuals
· Comfortable engaging with a variety of audiences (students, school staff and programme partners) including writing and responding to emails, conducting telephone, virtual and face-to-face meetings, running workshops and delivering assemblies
· The ability to be flexible and support with session delivery outside the office as required, sometimes with short notice
· Clear and engaging communication skills, particularly oral
· Excellent IT skills including excel, word and email
· Ability to work in a team, and seek help when needed
· Self-motivated and optimistic with a can-do attitude
Desirable
· Experience of working for a charity or not-for-profit organisation
· Experience of working in education
· An interest in food education and children’s health
· Experience of working with Airtable or another database
· Experience of writing reports
The client requests no contact from agencies or media sales.
Role Purpose
To support the development of high quality, trustworthy, current and effective information resources for the lupus community. This role plays an important part in our work to empower people living with lupus and supporting families and carers impacted by a diagnosis of lupus.
Key Responsibilities
Delivery
- Help to review, update and co-develop health information content for the lupus community in line with our schedule, maintaining a high standard of evidence-based information production, following appropriate criteria for accreditation by professional organisations. This could include support with research, liaising with external experts for input and review, copy writing, proof reading and production (including design).
- Work with colleagues, healthcare professionals and people with lived experience of lupus to codevelop high quality information resources.
- Communicate health-related updates, such as website articles on changes to access to vaccinations.
- Respond to emailed queries related to lupus and related conditions, health system access, treatments, etc.
- Support with co-ordinating the production of the charity’s magazine 3 times a year.
Other
- Uphold the values and expectations of LUPUS UK.
- Carry out other duties relevant to your post as reasonably required.
- Occasional evening and weekend working and travel may be required to support our broader activities.
Qualifications and Experience
- Experience communicating complex information in plain language, considering the needs of the intended audience.
- Working with a range of key stakeholders to develop information.
- Experience of working within a team.
- Communicating complex health, scientific, or research information (desirable).
- Experience in engaging those living with a long-term health condition and/or young people/families, in the co-production of information (desirable).
Knowledge and Skills
- Ability to critically analyse health information.
- Excellent communication skills and ability to develop effective partnership working.
- Excellent organisational skills
- Excellent attention to detail, with proven editing and proof-reading skills.
- Able to deal with confidential data and demonstrate high levels of discretion.
- Strong knowledge of Microsoft Office applications including Word, Outlook and Excel.
- Skilled in critically analysing published scientific and medical research to ensure health information is accurate and evidence-based (desirable).
- Familiarity with the PIF Tick scheme and guidance (desirable).
Values and Behaviours
- Able to uphold and champion the values of LUPUS UK, demonstrating high standards of integrity, accountability, respect for others, courtesy and professionalism.
- Passionate about the work of LUPUS UK and working in a non-profit environment with a focus on health and disability
- Demonstrable empathy for service users and a commitment to understanding and addressing the challenges they experience.
- Actively committed to the growth of equality of opportunity and diversity.
- An enthusiastic and flexible approach and willing to support colleagues.
- Commitment to continual professional development and willing to give and receive constructive feedback.
- A positive, can-do attitude and willingness to help with tasks outside normal duties. Ability to critically analyse health information.
Please reseve the following dates in your diary when you apply:
Final interviews (in person) - Friday 19th July 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Salary: £27-30K
Length of Contract: Permanent, Full time
Start date: August
Location: Remote, with occasional travel to events and face-to-face meetings
Reporting to: In2research Programme Manager
Direct reports: Programme Intern - at variable points in the year
About us:
In2scienceUK’s aim is to promote social mobility and diversity in science, technology, engineering and maths. We do this by leveraging the skills and passion of researchers and STEM professionals to support young people from low socio-economic backgrounds to achieve their potential and progress to careers in STEM.
We are in a pivotal moment of our development. With a new CEO joining in 2021, six new Trustees on our Board and a new five-year strategy launching in 2022, we are set to grow in size and profile. The team is dedicated, passionate and enthusiastic about empowering young people.
Designed in partnership with UCL, In2research is a year-long programme that aims to improve access to postgraduate research degrees and careers for people from low-socioeconomic and underrepresented backgrounds. Through workshops, mentoring, professional development days and an eight-week research placement, participants receive the development opportunities and insight they need to progress onto postgraduate research degrees and careers in STEM, Social Sciences and Arts & Humanities subjects.
What we are looking for:
We are looking for an In2research Programme Officer to help expand our high-quality programme by supporting all stages of the programme including: planning; delivery; recruitment; stakeholder management and evaluation.
With multiple internal and external stakeholders involved in the continual success of In2research, excellent communication and project delivery skills will be key in this role. You will be an organised and motivated self-starter who thrives in the face of change, enjoys creative problem solving, working in a team and can achieve deadlines on a tight timescale.
You will also have an understanding of the barriers facing people from low socio-economic backgrounds in accessing postgraduate research degrees and be passionate about diversity and the importance of representation in academia.
We want to hear from people who can passionately represent the interests of the diverse young people that we serve. We are not asking for particular qualifications. We care about your character, your skills and potential. If you can turn strategic aims into impactful programmes and can see yourself making an impact in our organisation, we want to hear from you.
This role is a career accelerator. At In2scienceUK we are champions of people and we are here to support you to achieve your career goals - however ambitious they may be.
Duties and responsibilities:
The purpose of the Programme Officer role is to support the successful delivery of the In2research Programme.
Your specific duties will include:
Programme Delivery
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Manage participants and volunteers from application stage to successful completion of the programme, including recruitment, matching, onboarding, troubleshooting throughout the programme and evaluation.
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Maintain excellent working relationships with funders and delivery partners and other external stakeholders to further the delivery of our work. This will include working and communicating with academic and professional services staff at universities, consultants, placement supervisors, mentors and workshop leads
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Create and develop engaging communication materials about the programme including programme guides, presentations, posters/flyers, case studies and website text and images.
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Work with delivery partners to design and deliver programme’s online and in-person activities, including recruiting and training speakers for: workshops; careers panels; mentoring sessions; placements and large scale away days and celebration events
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Track project performance, manage risk assessments and ensure projects are delivered on time and to a high standard
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Ensure the highest standard of record keeping, maintaining accurate, complete, and up to date records in accordance with data protection policy
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Support the collection and creation of case studies, working closely with the fundraising team to ensure funder requirements are met.
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Evaluate programme processes/systems to recommend and implement improvements to support the delivery of a high quality programme experience for participants and volunteers.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager.
Person specification:
Essential:
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Excellent organisational skills, able to multitask and manage a varied workload while paying attention to the tiny details
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Experience delivering programmes and/or projects within the education, career development and/or employability sector
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An understanding of the social and economic barriers that prevent some people from progressing into postgraduate research and an ability to recognise the importance of diversity and inclusion in postgraduate research
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Experience working with one or more of the following groups: young people, people from low-socioeconomic backgrounds, volunteers, universities or STEM professionals/employers.
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Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.
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Experience designing and delivering large-scale events, both online and in-person, such as training sessions, away days and workshops
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Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences.
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Flexible and adaptable, with an ability to pick up new tasks quickly, showing resilience when faced with challenges.
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Knowledge, understanding or experience of programme or project evaluation.
Desirable:
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Experience of working with universities and academic institutions, knowledge and understanding of the postgraduate application process
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Experience of student or volunteer recruitment
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Knowledge or an understanding of safeguarding practices.
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Excellent IT skills including experience of Gmail, Google Workspace (or Word, Excel and Powerpoint)
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Experience working with databases.
Benefits:
At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one.
Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy.
In2scienceUK is a remote based organisation, that requires occasional travel across the UK for events and staff co-working days.
You will have 28 days of annual leave per annum, plus bank holidays.
Commitment to Safeguarding:
In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
The following pre-employment checks will be undertaken as applicable:
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References
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DBS check and/or Overseas criminal records check where applicable
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Self-Disclosure
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Identity check
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Right to work in the UK
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Evidence of qualifications applicable to the role
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Confirmation of registration with applicable registered body where applicable
Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.
Application procedure:
Please apply via Charity Job by uploading your CV (2 pages maximum) and a supporting statement (2 pages maximum). Please use your supporting statement to demonstrate and evidence how you meet each one of the competencies outlined in the person specification above.
For more information on the work we do please visit our website. For an informal discussion about the post, please contact Rebecca Jelbert, our In2research Programme Manager by email (you can find the email in the job description attached)
The deadline for applications is 11:30pm on 7 July
Interviews will take place the week commencing 15 July.
In2scienceUK exists to unlock the potential of young people from disadvantaged backgrounds and boost diversity and inclusion in the STEM sector.
The client requests no contact from agencies or media sales.
Your new company
Our client is a highly reputable Russell Group University based near Central London focusing on public research. My client is looking for an interim appointment to join on a 3-month contract, to join as part of the principal's office focusing on their new Latin American initiative supporting the Assistant Vice Principal.
Your new role
Business, administrative and personal assistant support service to the Assistant Vice-Principal:
- `Supporting the Associate Vice-Principal Strategic Partnerships to arrange international travel and manage a complex diary of conflicting priorities.
- Supporting logistical arrangements for international trips and overseas workshops for student recruitment. This will include arranging flights and accommodation, preparing trip itineraries and programmes, collating contacts, financial administration and follow-up actions/outcomes.
- Administrative/secretarial service for meetings as required, including preparing agenda papers, minute taking and following up actions as well as inviting and hosting external guests.
- Performing other administrative duties, including supporting with equipment purchase and similar.
General administration and event support:
- Support with the production of reports, business papers, spreadsheets, presentations and other documents.
- Undertake financial administration (including procurement, raising purchase orders and processing expenses claims), ensuring compliance with the financial regulations.
- Support organisation of international and national events with the aim of raising the university's profile, including a Leadership Programme and Research Conference in August.
What you'll need to succeed
You will need experience working as a Personal Assistant, ideally in Higher Education working at a senior level. You will need to have experience working with external and internal stakeholders. You will have experience managing a fast-paced senior member of staff with an ever-changing diary. You will need experience of international travel arrangements, including itinerary management, flights and hotel bookings. You will need experience of organising a large scalae event or conference and servicing meetings. You will need to have a proactive approach, where taking your initiative comes naturally to you, and you will need to be able to hit the ground running.
What you'll get in return
This role is a hybrid role, where you will be expected to be in office a minimum of 3 days a week but will require you to be flexible to match business needs. You will get a temporary contract at a competitive rate at a highly reputable university, to start as soon as possible.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If you have not been contacted, please assume your application has not been successful.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Tottenham Hotspur Foundation (the Foundation) is a registered charity and the community arm of Premier League football club, Tottenham Hotspur. The Club, through the Foundation, seeks to use the power and unique appeal of football to provide opportunities that change lives throughout its local community.
The Foundation is based at the Grade II-listed 18th century Percy House on Tottenham High Road – painstakingly restored by the Club as part of the wider sport-led regeneration of the area. We are driven by a passion for creating positive change in people’s lives within an area of significant socio-economic deprivation, yet where a vibrancy and richness of talent and ambition exists. The Foundation harnesses and builds on this through a range of projects and initiatives to pursue, achieve and sustain desired impacts and outcomes, utilising partnerships within the private, not-for-profit, and public sectors.
The Foundation is seeking an Employment Advisor on our newly developed Training Grounds project, in partnership with the English Football League Trust (EFL Trust) and seven other Club Community Organisations, on a nine month fixed term contract.
To oversee the Training Grounds project, delivering a series of activities (inc. 1-2-1 employment sessions, group activities, CV building, mock interview practice) and facilitating work experience/ placements) for up to 64 young people aged 16 to 24, from Haringey & Enfield that are not in employment, education or training, to support them into positive outcomes in education, employment (part-time, full-time, work experience and apprenticeships) and confidence building.
For further information and to apply, please visit our website via the 'Apply' button.
Closing date: 5th July 2024.
Safeguarding is fundamental to the success in all that we do. Successful candidates are subject to an enhanced DBS check with children and adult barred list in addition to satisfactory references and a UK Right to Work check as part of safer recruitment procedures.
Tottenham Hotspur Foundation welcomes applications from anyone regardless of age, disability, race, or ethnic and national origins, religion or belief, or sexual orientation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About us:
- Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.
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Our vision: A future where everyone can achieve their potential within and beyond prison.
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Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.
About the role
The Hardman Trust supports people on long prison sentences to take their next steps in life. As the programme & volunteer coordinator your role is to help make this a reality through the coordination of programmes in line with our business plan, and overseeing the recruitment, onboarding and support of our volunteers.
Your role is designed to flex to coordinate existing or new programmes as the needs of our organisation and its users evolve. In its first year, your role will be to coordinate our Penfriends letter writing programme and our grants programme. This will involve growing both programmes across the estate, liaising with prisons to ensure the smooth running of both programmes, and ensuring sufficient volunteer coverage. You will have day-to-day administrative support from our Office, Programmes and Grants Administrator to complete administrative tasks, and you will be supported by the Head of Service Delivery to embed an organisational-wide approach to volunteering.
About you
With an enthusiasm for our mission, you will be a good communicator, professional, well organised and eager to support those we are here to serve. You will work closely with the rest of the team to connect our work, create a cohesive programme offer, and ensure the smooth day-to-day delivery of our programmes and services with the needs of our service users at its core. You will build strong relationships with prison stakeholders across the estate, raising the profile of our work and seeking opportunities to do more to support the people we are here to serve: people on long term sentences.
We are keen that our staff grow and develop as the organisation grows and develops It is therefore essential that you are willing to complete a professional qualification related to the role, such as the ILM Level 3 in the Management of Volunteers. This will be paid for by The Hardman Trust.
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Location: Working from home / Frequent travel across the UK (ability to use the London office if required)
Reporting to: Head of Service Delivery
Hours: Full time, 35 hours per week
Please submit a CV and a cover letter outlining how your skills and experience match those within the job description and person specification.
The client requests no contact from agencies or media sales.
We are looking for a training and development lead who will design and implement our training and conference programmes. You will work with legal and community organisations to understand their legal needs and tailor the training to give lawyers and advisers the tools they need to help their communities. You will develop resources and training that are practical, holistic and comprehensive and delivered through a range of online and in person methods.
We already have established conferences and a training programme, working with partner organisations to deliver excellent resources but there is a need to develop this further. You will be supported in the role by the Events and Communications Coordinator.
You will be passionate and enthusiastic about access to justice with a training and development background. You will lead on the development of a new range of resources for the wider access to justice community with a focus on housing issues. You will also work closely with other staff to re-imagine and represent existing content in new ways. As LAG is at the heart of the social justice lawyering community, the successful candidate will work closely with our partner organisations.
Principal duties and responsibilities:
- Plan and manage a comprehensive training and conference programme.
- Identify and utilise the most appropriate platforms for delivery of different activity (e.g. in person, e-learning, webinar, podcasts) to make the most effective use of resources and meet customer need.
- · Work with subject matter experts, curating and creating content as needed.
- · Work with and develop relationships with lawyers and advice organisations and community groups to understand their learning needs.
- To develop digital content of the training materials, event video production, design brochures and training materials and keep these up to date and relevant.
- To be the first point of contact and provide first line support for all training and learning.
- Produce project progress reports and regularly review the project plan and budget..
- Support the administration and organisation of all learning and development programmes and events (virtual and in-person) and gather evidence and feedback to measure outcomes and impact of L&D activities.
- Arranging online and in person seminars, conferences, and training.
- Develop a marketing strategy for training and build a social media profile.
- Work with the LAG team to maintain a positive work environment and establish a culture of learning
This list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post holder.
Please see the attached job pack for full details and person specification.
The client requests no contact from agencies or media sales.