Supporter Services Administrative Volunteer Volunteer Roles

Summary

To support the housing staff team with a range of functions in order to ensure the smooth running of the hostel based in Northgate End, Bishop's Stortford.

Detailed description

·Assisting clients in ad hoc admin tasks such as booking appointments and IT support

·Befriending and mentoring

·Identifying resident training needs and signposting as necessary

·Administrative tasks to support clients when moving in/out as well as calling ex-clients to follow up and discuss outstanding concerns

·Misc. paperwork

·Recording contact on a database

·Escalating any concerns to the line manager 

Skills you will need:

·Be a good listener with the ability to show empathy

·Passionate about working with people from diverse backgrounds

·Willing to work with challenging people and situations

·Good communication skills in English; in person & over the phone

·Reliable, punctual, organised and able to maintain confidentiality

·A willingness to learn new things and get stuck in

·Ability to work as part of a team and attend team meetings

·Working knowledge of local support agencies and IT packages

·Good organisational skills

Full training and an induction will be given as well as ongoing opportunities for your learning and development. We also have an exciting and varied calendar of events for volunteers and staff alike!

Please note you will be required to undergo a DBS check and we will require two references.

We are looking for an enthusatic Administrator to join our small team who is passoniate about supporting children and young people with disabilities.

The purpose of the role is to provide admin support to the F6IT CEO and team. 

This role will play a key part in achieving our vision where diabled children and young adults along with their families can together enjoy a rewarding life which is fun, beneficial and above all fulfilling. 

Ref: V244 | Stroke Group Supporter | Dundee, Tayside

We’re looking for two Stroke Group Supporters over the age of 18 years old, at Speakability Tayside, Dundee. The group meet at the Dundee Contemporary Arts, 152 Nethergate, Dundee, DD1 4DY. 

You’ll be volunteering every third Friday of the month for two hours from 1.30pm to 3.30pm.  You need to be able to complete online training.

We provide all of our volunteers with training, so you feel confident in your role and give the best possible support to stroke survivors attending meetings.

Stroke Association Voluntary Groups provide long term social and peer support to people affected by stroke and other brain conditions.  They organise events and meet together to reduce social isolation and rebuild the confidence of members.  Stroke group supporters assist in the running of one local group and help support the group members.

The volunteers will:

· Be good at working with people and helping to support them at meetings and events.

· Enjoy helping with community group activities and working with others.

· Have a friendly and approachable manner and be comfortable welcoming people to the group.

This role would be particularly interesting for anyone with lived experience of stroke as a survivor, family member, friend or carer. However, all experience is valuable, and everyone is welcome to apply.

A Protection of Vulnerable Groups (PVG) check is required for this role.

Interested in this role?

Find out more by downloading the role description for the Stroke Group Supporter role.

If you are interested in this role please find more details on our website link.

We want to reduce barriers to inclusion. Help us understand who’s applying for and getting roles with us by completing our Equal Opportunities Form. This helps us continue to identify anything that’s getting in the way of people looking to join us. This information does not form part of your application.

Stroke Association

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.  

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke. 

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities. 

About The Role

 Our centre offers a selection of spaces for hire that are great venues for corporate meetings, team away days and other events, and all profit from these goes directly to our global and national conservation projects.

In this role, you will be providing essential behind-the-scenes support for our friendly staff team to generate income for our conservation work by assisting with day-to-day administration, dealing with telephone enquiries, helping to promote our services to potential clients, making bookings, keeping our electronic systems up-to-date and providing clients with information.

• Dealing with telephone and email enquiries for bookings
• Filing hard copies of bookings
• Dealing with visitors enquiries and liaising with the appropriate staff member
• Checking voicemails and taking appropriate action
• Assisting with general administration
• Researching the internet for specific tasks
• Helping with basic set-up for events
• Assisting with stock take and inventory
• Ad hoc help to meet and greet the guests during events
• Providing information on WWT Llanelli facilities and daily activities, so that all visitors receive accurate and relevant information to enhance their visit

• This is an excellent opportunity to become part of a friendly and dedicated team of staff and volunteers within an internationally important wetland site
• A chance to use and further develop your administrative skills
• Enjoy new experiences, learn about centre operations and explore opportunities for further training
• An appropriate WWT and centre role induction and uniform will be provided
• A discount is available in the café and shop on the days of volunteering
• Relevant training opportunities will be provided

We want your volunteering to be a positive and fun experience. You’ll get a warm welcome, including information on training, equipment and other information you need.  This will include risk assessments based on your role and any particular support you need

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

Role Description

The Support Volunteer is part of the volunteering team of Say Aphasia. Alongside the Peer

Leader and Helping Hands Volunteer, the Support Volunteer supports individual Say Aphasia

meet-ups. The role specifically focuses on supporting the peer leader in roles that are easier

for someone without language impairment.

Roles

● Provide a safe, inclusive and accessible environment.

● Adhere to Say Aphasia’s policies and procedures.

● Responsible for group admin, alongside the Peer Leader:

○ Ensure group checklist is completed and implemented, during support group

meet-up.

○ Ensure the attendance forms are completed at every meet-up.

○ Ensure the member forms are completed for new members.

○ Ensure the visitor forms are completed for any visitors.

○ Give ‘Welcome Packs’ to new members.

○ Ensure members are contacted if group plans change, and inform the Charity

Coordinator.

● Responsible for gathering members' information using Say Aphasia’s digital

Forms alongside the Peer Leader.

○ Ensure contact details and emergency contact details are gathered and up to

date.

○ Ensure contact preferences are gathered and up to date.

○ Ensure pertinent medical concerns are known, up to date and readily

available.

● Provide communication support for members during the support group:

○ Support members to have a successful conversation.

○ Ensure everyone has access to communication aids.

○ Ensure members have the tools and support to express their opinions and

ideas.

○ Gather any members suggestions, comments and requirements mentioned

during the support group.

○ Be aware of, and capitalise on each members' communication preferences

(their preferred way to have a conversation). Add notes to the tablet computer

if needed.

○ Offer a listening ear to members and sign post them to relevant support.

● Contribute to group sustainability:

○ Contribute to identification and recording of fundraising opportunities, and

liaise with Local Group Facilitator.

○ Support the Local Group Facilitator to organise local fundraising.

● Contribute to improving the service:

○ Support Local Group Facilitator with gathering feedback from members when

required.

○ Note down any issues, ideas for improvement and relay this to the Charity

Coordinator.

● Support other volunteers:

○ Attend regular catch-ups with the Peer Leader and fellow volunteers.

○ Encourage a positive group ethos.

● Be an active advocate for the group.

● Responsible for safeguarding during each group meet-up: overseen by the

Local Group Facilitator

○ Responsible for the safekeeping of the tablet computer (iPad) and members'

information.

○ Be aware of members' pertinent medical concerns.

○ Be aware of health and safety policy.

● Ensure regular communication with the Charity Coordinator.

○ Inform the Local Group Facilitator of any:

■ changes to future group meet-ups

■ changes to members details

■ fundraising opportunities.

● Attend a quarterly support meeting for all Support Volunteers.

● Contact the Charity Coordinator if any issues arise that cannot be resolved

with the peer leader.

PLEASE NOTE THAT APPLICANTS MUST BE BASED IN THE UK AND LIVE LOCALLY.

Every year hundreds of people run, abseil, skydive and eat cake, to raise funds to help Rainbows care for babies, children, young people and their families across the East Midlands. Behind them are a team of dedicated Event Volunteers who are vital in ensuring our events run smoothly.

From local concerts and golf days, to daring abseils and firewalks our events are vital in helping to raise not only funds, but awareness of the work Rainbows Hospice does across the East Midlands and they simply wouldn’t be possible without our enthusiastic volunteers helping on the day. Not only is it a great opportunity to connect with a range of different people; it is also one of our most flexible volunteering roles, allowing volunteers to choose events which fit around their schedule and commitments.

We’ll keep you in the loop with our regular newsletter, packed with exciting updates on Rainbows’ activities and a list of upcoming events needing volunteer support. 

Typical tasks the role could involve:

• Be the Welcoming Face: Collect tickets and entrance fees, welcome guests with a smile and help set the tone for an unforgettable event.
• Get Hands-On: Assist in setting up and taking down equipment and stalls.
• Be a Cheerleader: Join a cheer station and support our runners to the finish line •
• Guiding Star: Assist with marshalling duties, from directing car parking to guiding runners along their routes, ensuring the event runs smoothly and safely.
•  Refreshment Hero: Serve refreshments to participants, supporters and staff, keeping everyone energised and ready for action.
• Information Sharer: Actively engage with members of the public and be the go-to person for those seeking information about Rainbows and our important work.
• Entertainment Champion: Run our raffles, tombola’s and other fundraising games engaging participants and members of the public.

Will it suit me?

If you enjoy striking up conversations with new people, working as part of an exciting team, and diving into a variety of hands-on tasks, volunteering at our events can be so much fun! Join us and turn your enthusiasm into unforgettable experiences while making a real impact! Our events, typically held on weekends or evenings, offer flexibility with no fixed commitment throughout the year. Any time you can give helps fund our vital work. 

he Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.

Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing. People’s language can be affected to different degrees so not everyone’s aphasia looks the same.  Imagine for a moment not being able to verbally order a coffee or ask for a bus ticket. This may be what life could look like for someone with aphasia. Aphasia is a lifelong condition and means that the person living with aphasia, their friends and family will need to adjust to a new way of communicating to overcome barriers. This may mean having to write or draw things instead of speaking. Due to the damage in the brain, people with aphasia may find it difficult to process conversions as quickly as before. Aphasia frequently results in loss of employment and a reduced social network, leading to isolation for the person living with aphasia.

Say Aphasia are always looking to welcome new volunteers to help out at the drop-in groups. 

Volunteering for the charity is very rewarding. The training and support ensures that the volunteers learn and enjoy their time with the charity. By giving your time to people with aphasia, you will be improving their quality of life. Many of the members attending the groups live alone, or have minimal social interactions. Having a regular drop-in group to meet others with similar experiences of living with aphasia, vastly improves their mental health and well being. As a volunteer, you can help the members to communicate with each other, help to organise activities, or help out with teas and coffees. Say Aphasia offers a warm welcome to volunteers. To be part of the team,  fill in the application form.

PLEASE NOTE THAT APPLICANTS MUST BE BASED IN THE UK AND LIVE LOCALLY.

Purpose of the role

This service supports partners of women being cared for by the West London Perinatal Mental Health team. It includes wellbeing support, a 1:1 mental health assessment and provides relevant resources and referrals to further services.

Key responsibilities

• To answer emails and enquiries for the service within our service level agreements
• Triage clients for the service through an onboarding process.
• Co-facilitate a monthly peer support group
• Provide support to our caseworker when necessary

You can download a PDF of the full role description below. 

The type of person we are looking for

We welcome applications from fathers or non-birthing parents who may have experienced the challenges of parenthood and want to support others going through similar. By offering your support you will help other fathers and non-birthing parents feel less isolated, understand the importance of their role to both their partner and baby and support their access to relevant support services and resources.

Time commitment and expenses:

• 6 hours per week, during our core hours of 10am - 4pm.
  • Please indicate your preferred volunteering day(s)/time(s) on your application
• We request a minimum commitment of 3 months of volunteering after the completion of your induction
• We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role 
• Reasonable travel expenses will be reimbursed

Why Volunteer at Hammersmith, Fulham, Ealing, and Hounslow (HFEH) Mind?

Volunteering at HFEH Mind is a fantastic opportunity to contribute to the work of a leading national mental health charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will be treated as a core member of the team from day one and be surrounded by supportive and knowledgeable colleagues fighting for mental health.

What’s in it for the volunteer?

Volunteering opportunities have been a route into paid employment within our organisation for many of our previous volunteers. However, the skills and experiences you will gain are likely to support applications for paid employment within the sector more broadly, as well as further training and education opportunities (e.g., Business courses, social work, mental health qualifications).

We are keen to foster the individual strengths and interests of volunteers. With the support of the PSFP Team, we will work with you to ensure that your volunteering experience is meaningful and valuable, whilst balancing the requirements of delivering the service.  

What is the purpose of this role?

To provide administration support for the Men in Sheds service

What impact does this role have?

Administration assistance to the Men in Sheds Team will ensure the continued effective and efficient running of this service

What activities might you be involved in?

1. Data entry onto the Charity’s electronic database system

2. Typing standard letters 

3. Shredding confidential documents

4. Photocopying and printing leaflets, fact sheets, forms, as and when required

5. Helping with large mail outs and preparing for events

6. Sharing Shed news on our Facebook page

7. Filing documents using relevant systems

8. Recording the shed income from subscriptions and sales

9. Answering phone calls and taking messages at shed.

10. Any other tasks as and when required, as agreed between the Men in Sheds Volunteers and Coordinator

11. Monitoring the Men in Sheds email account

12. Volunteering in line with the Charity’s policies and procedures and adhering to the Volunteer Code of Conduct

What are we looking for?

• A genuine interest in the wellbeing of older people
• Good standard of literacy and numeracy
• An honest and reliable person with a friendly personality
• Ability to follow instructions
• Understanding of the importance of confidentiality
• IT & internet skills (further training can be provided)

When would you be needed to volunteer?

This role requires administration support for one day a week (days can be flexible).

We are looking for one administration volunteer at the following location:

Unit 2, Kilton Terrace

Kilton Road

Nottingham

S80 2DQ

What training will you be given?

You will be given all the training you need to enable you to carry out your role which will include a thorough departmental induction to the Men in Sheds.

What can you gain from this opportunity?

· The chance to make a difference to an older person’s life

· Ongoing support, ensuring your volunteering experience is a fulfilling and positive one

· A comprehensive training programme

· The opportunity to learn new skills

· Experience to add to your CV

· The opportunity to meet new people and make new friends

· Reimbursement of out-of-pocket expenses as defined in the Age UK Notts Volunteer Handbook

Additional Information

Please note a Basic DBS (Disclosure and Barring check) is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.