Supporter Service Manager Jobs in Leeds

Senior Programmes Officer

Generating Genius connects students from disadvantaged backgrounds with universities and top businesses in STEM through our various programmes.

The Position

We’re looking for a highly motivated senior programmes officer with excellent organisational and interpersonal skills to run the Schools’ Outreach programmes. These include, but are not limited to, Work Experience Programmes, Corporate Mentoring Programmes and Corporate Insight Days

Annual Rate: £35,000 to £38,000 (pro rata)

Location: This role is mainly remote but there will be a requiremment to travel to schools, companies and event venues across England. Candidates must be based in England and must have the right to work in the UK.

Job Type: 12 months Fixed Term Contract – Full Time (35 hours per week)

Earliest Start Date: Immediate

Security Clearance: DBS Clearance and references will be required.

We are unable to offer sponsorship for candidates who do not have the right to work in the UK.

About the Role

We're seeking an experienced, enthusiastic Senior Programmes Officer (SPO) who is passionate about supporting online and offline learning and programmes. In this role, you will lead the launch of our inaugural online programmes. Your primary responsibility will be to provide day-to-day administrative support for our online and offline schools programmes, collaborating closely with schools and corporate mentors to guarantee a holistic student experience.

If you're someone who thrives in a fast-paced, delivery driven, environment, is committed to delivering high-quality services, and is passionate about advancing online and offline schools programmes, we encourage you to apply. Join us in shaping the future of digital learning at Generating Genius.

Responsibilities and Duties:

● Managing our Generating Genius Schools Outreach programmes

● Leading the launch of our inaugural Online Schools Outreach programmes

● Reporting and creating evaluation models for Schools Outreach programmes

● Monitoring and reporting on student progress during and after programmes

● Organising and creating work experience programmes, mentoring programmes and industry skills workshops

● Run a high-volume rolling student and corporate volunteering mentoring campaign

● Organising and attending events

● Representing the organisation with companies, schools, teachers, and parents

● Ensure compliance with all necessary health and safety legislation for every event.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Demonstrable programme administration experience

2. Excellent written and verbal communication abilities, enabling independent drafting of documents, virtual learning content, and correspondence tailored to diverse audiences.

3. Proficient in numerical analysis, with a keen eye for detail and accuracy when handling complex data, employing a data-driven decision-making approach.

4. Experience in the use of student records systems and virtual learning environments, including proficiency in managing online assessments.

5. Proven experience in stakeholder management, with the ability to interact confidently and professionally with a wide range of stakeholders across two separate areas.

6. Strong time management and organisational skills, adept at meeting tight deadlines and managing competing priorities, particularly across Schools, with a willingness to seek and utilise support as needed.

7. Customer service experience, coupled with the ability to address complaints and service issues efficiently and professionally.

8. Experience of collaborating effectively within a diverse team, demonstrating a proactive approach, and possessing the capability to work autonomously, along with a dedication to fostering equality and diversity in the workplace.

Additional Required Attributes:

● Confident public speaker and presenter

● Workshop facilitator

● Able to create interactive and interesting activities for both online and in-person events

● Happy working with spreadsheets

● Event Planner

● Regular reporting and evaluation creating and writing skills

Desirable criteria 

1. Knowledgeable about e-learning technologies within an educational context, and up to date with current trends in digital education.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

Please email your CV and a cover letter outlining why you’d like to work in our team.

Bowel Cancer UK is the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care. We currently have around 90 staff based in England, Wales Scotland and Northern Ireland. 

Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious new strategy, which will be launching in the spring. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

We are seeking an experienced IT Support Engineer with specialized knowledge in Office 365 and Microsoft Azure to join our team. As the IT Support Engineer - Office 365 and MS Azure Specialist, you will be responsible for managing and optimizing our Office 365 and Azure environments, providing technical support to end-users, and ensuring the smooth operation of our IT systems. You will play a critical role in maintaining the security, reliability, and performance of our Office 365 and Azure services while delivering exceptional support to our internal users. If you are a proactive problem-solver with a passion for technology and a commitment to excellence, we invite you to apply for this exciting opportunity to contribute to our IT operations and help drive our organization's success.

Safeguarding:

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role.

Job title: Patient Support & Advocacy Officer
Reporting to: Regional Project Manager
Location: Dorset, Somerset, Bristol and Gloucester. Based at home, situated in the region to regularly travel to assigned renal units. Regional coverage to be agreed with successful candidates based upon their location.
Hours: Full or Part time hours up to 35 hour per week. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post.
Contract: fixed term post until the end of May 2026
Salary: £28,000 pa FTE

An opportunity to provide practical, emotional, and financial support for anyone affected by chronic kidney disease. You will engage with kidney patients, their families, and carers as a source of information, support, and advocacy, in order to improve care and wellbeing outcomes for patients.

This may be in the hospital or other care setting, on the phone, online or face-to-face in a mutually acceptable public place.

The role will cover (as part of a team) the main renal units and satellite dialysis units across your designated area in Dorset, Somerset, Bristol and Gloucester, and frequent travel and attendance is expected at some sites.

We are recruiting for full or part time hours up to 35 hour per week to cover each of these areas. Please advise in your application how many hours per week you are seeking and your preferred working pattern and location (35 hours is full time).

Responsibilities
• With support, establish the Kidney Care UK Patient Support & Advocacy Service in the region so patients, their families, carers and professionals to access independent support on social, financial, health advocacy and wellbeing
• Be responsible for the day-to-day delivery of the Patient Support & Advocacy Service across the region and the effective management of a caseload. This involves regular attendance at renal clinics in the region, building relationships with health and care professionals and being available for patients in the renal unit, on the phone or online, or to meet at a mutually convenient public location
• To support patients to build the skills and confidence needed to positively navigate the challenges presented by health, social care, benefits, and financial support pathways, and to overcome barriers and promote independence
• To support patients to connect with services to ensure that they are engaged in shared decision making and that their voice is central to shaping the care and support they receive
• To raise awareness of Kidney Care UK and the benefits of the Patient Support & Advocacy Service amongst kidney patients, their families, carers, and professionals across the region
• To be a primary source of, or gateway to, local information and access to:
◌ Kidney Care UK Money & Energy Advice services, supporting income maximisation
◌ Kidney Care UK Patient Grants programme, raising awareness of the programme and supporting applications
◌ Kidney Care UK Counselling Service and other appropriate services to meet patients emotional and psychological needs
◌ Reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
◌ Benefits and finances, including employment, housing, and grants from charities including Kidney Care UK benefits and welfare service

To provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• To maintain patient records to allow effective reporting on key performance indicators about patient activity and service outputs
• Identify and create relationships with key services and professionals across the region, to ensure patients, their families, and carers can easily access the Patient Support & Advocacy Service
• To work in a way that respects the personal, social, cultural, and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you

Premier League Stadium Fund Technical Manager (Midlands and East of England)

£37,000 - £45,000 per annum (dependent on relevant experience and skills) plus generous benefits

The role will be home-based, but geographically will be required to cover clubs and leagues based in the Midlands and the East of England.

Regular travel to clubs’ stadiums will be required, as well as occasional travel to our office at Wembley Stadium in London.

We currently have a vacancy in the Premier League Stadium Fund for a Technical Manager to support the Stadium Accreditation Programme and to support the assessment of applications to  the Premier League Stadium Fund.

About the Premier League Stadium Fund

The Premier League Stadium Fund is fully funded by the Premier League and is delivered and administered by the Football Foundation. It provides financial support to clubs throughout the football pyramid. As well as continuing to fund ground-grading requirements, the Premier League Stadium Fund includes a Club Development Fund to help clubs grow and enhance sustainability.

The Premier League Stadium Fund awards capital grants to clubs to support improvement of their stadium facilities for players, supporters and officials. Funding is available to clubs who play in Steps 1 to 6 of the National League System, Tiers 1 to 4 of the Women’s Football Pyramid and clubs promoted into the English Football League.

 

About the Football Foundation

Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone. 

The Foundation’s goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place. 

 

The role

Working as part of a team of Technical Managers, you will support our Stadium Accreditation Programme and will lead on the technical/construction aspects of Premier League Stadium Fund grant projects.

Stadium Accreditation

You will support the Stadium Accreditation Programme by helping establish new ways of working following the initial assessment of approximately 1,000 stadiums across England and Wales. You will have responsibility for a set of leagues and clubs across the Midlands and the East of England and you will work with them to ensure their compliance while also delivering against the objectives outlined within the new Premier League Stadium Fund Facilities Strategy.

Grant Management

You will also be responsible for the scrutiny of the technical and construction aspects of Premier League Stadium Fund grant applications and ensuring the successful completion of new and improved stadium facilities. As part of this process, you will provide professional advice and guidance to applicants to assist with the development of capital projects, within the National League System (NLS) and Women’s Football Pyramid (WFP).

You will work with clubs to ensure that solutions can be found to address the findings of the Stadium Accreditation Programme, and will then carry out a technical assessment of any grant applications made by those clubs. Following the allocation of any funding, you will help to oversee the construction process to ensure that the build is completed to programme.

 

What are we looking for?

You’ll need a construction-related degree or professional qualification (for example RICS, CIOB, RIBA or equivalent), or the equivalent experience in a construction management or technical role. You’ll have expertise in construction processes, and experience of delivering facilities from inception to completion. Experience in sports facility construction is desirable but not essential.

You must also have great people skills and the ability to inspire and engage people at all levels, from clients and suppliers to volunteers, whilst also being confident in dealing with conflict and challenging situations. You’ll have strong organisational skills and a keen attention to detail with the ability to analyse complex situations and make tough decisions. You’ll be flexible and open to new ways of doing things, including new technologies, so that the Premier League Stadium Fund and the Stadium Accreditation programme continue to improve.

Most of all we want someone who reflects who we are as an organisation. We refer to our values as our four corners:

• Fair Players – open and inclusive in our approach
• Star Performers – trusted to deliver
• United Team Player – collaborative and easy to work with
• Passionate Supporters – flexible and willing

(Please note you must hold a current and valid driving licence, have access to a vehicle that complies with road traffic law, is in a safe and roadworthy condition, and is fit for purpose.)

For more details about the role and full person specification, please download the recruitment pack.

 

What can we offer you?

The salary band for this role is £37,000 - £45,000 per annum, dependent on relevant skills and experience.

You will start on 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

 

Equality and Diversity Commitment

The Football Foundation is committed to, and values the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.

Should you need any adjustments to the recruitment process, at either application or interview stage, please email us.

How do I apply?

To apply, please click the button below to email the following to us:

• CV
• Cover letter - please highlight briefly and clearly how your skills, abilities and experience equip you for the role, together with your reasons for applying.

The closing date for applications is 23:59 on Sunday 4 August 2024.

Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful.

Please note that you must be eligible to work in the UK to apply.

Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. We are looking for a Management Accountant to join our Grant Operations and Finance (GOF) team.

Our GOF team sits within the larger operations function under the Director of Finance & Operations. The team is responsible for managing Elrha's financial planning, management and reporting; and leads on the operational aspects of grant management.

As our new Management Accountant, you will play a critical role in ensuring that our programmes and activities run smoothly and efficiently. Supporting the Head of GOF, you will complete financial activities and reports, manage statutory and project audits plus develop (and improve) financial management processes. 

You will be analytical, resourceful and have strong technical accounting, financial management and reporting experience. It is essential that you are either a qualified Accountant (CIMA, ACCA, ACA, CIPFA or equivalent), or part-qualified with relevant experience. 

Your application will need to demonstrate: 

• Experience in the financial management of grants from institutional donors within the International Aid Sector. 
• Experience of managing restricted expenditure and reporting to institutional donors. 
• Experience in the management of budgets and financial management information with complex funding arrangements. 
• An understanding of grantee financial management and compliance 
• Strong understanding of risk management and audit principles 
• Excellent communication skills 
• Advanced working knowledge of the Microsoft Office package, specifically Excel 
• An interest in the humanitarian or development sectors, ideally demonstrated through academic qualifications and/or paid or voluntary work.

Experience of grant management, knowledge of IATI, and knowledge of accounting/tax principles relating to charities would also be an advantage. 

If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we'll give you every opportunity to succeed.   

 Note for applicants: 

• Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role. 
• When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes. 
• Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you. 
   

Closing date: 31st July 2024 
Interview dates: Wednesday 21st and Thursday 22nd August 2024

Are you looking for an empowering role that truly impacts lives? We are looking for a committed and highly motivated CEO who is confident and excited about leading a small ambitious national Charity which povides support to PKD patients, their carers and renal clinicians in the UK.

In recent years the PKD Charity UK has expanded its funding of supporting our Community with a world class support service and innovative research through its own fundraising efforts and by leveraging strategic partnerships. We are now launching a consortium with key partners which will further enhance our ability to support groundbreaking research which may one day lead to genuine disease modifying treatments for PKD.

Our organisation is supported by a dedicated team of staff and trustees including several patients with PKD and individuals with family members affected by PKD. The job opening sadly results from unexpected passing of our former CEO who led the organisation with distinction for the last 12 years. Currently, we are operating under an interim management arrangement. 

You will be driven by a desire to work with our team, partners and trustees to ensure the success of the charity and by communicating the level of activity and successful leveraging of resources into addressing PKD.

The role is primarily remote with a requirement to travel to events and meetings mainly in the UK with occasional travel throughout Europe and other regions.

As the CEO, you will be responsible for:

• Strategic Leadership: Providing visionary leadership and direction for the charity.
• Team Management: Motivating and leading the staff to achieve our mission.
• Representation: Acting as the primary spokesperson for PKD Charity UK to supporters, healthcare professionals, and partner organisations.
• Support Services: Ensuring the delivery of our world-class support services.
• Research Leadership: Leading and proactively involving yourself in our research initiatives.
• Patient Involvement: Ensuring first-class patient involvement in our research programmes.
• Networking: Liaising with and representing our charity within European and worldwide rare disease partner networks.

Qualifications:

• Proven leadership experience.
• Strong understanding of medical research and patient advocacy.
• Excellent communication and interpersonal skills.
• Demonstrated ability to build and maintain partnerships.
• Experience in strategic planning and financial management.

We are flexible in considering part time working options from 3 days a week to full time for this role with salary pro rated. 

About the PKD Charity.

Founded in 2000, we’re the first and only UK charity solely dedicated to improving the lives of an estimated 70,000 individuals and their families affected by polycystic kidney disease (PKD) in the UK.

PKD is a range of life-threatening inherited conditions that can cause kidney failure and affect other organs in the body such as the liver, brain, heart and bowels. Most people with PKD live with an uncertain prognosis, intermittent pain and infections, and then have to undergo life-saving dialysis or transplant in their 50s. A few babies have a rare form of PKD which results in death during pregnancy or shortly after birth; surviving children often have to have either a kidney or liver transplant before the age of 10.

We provide reliable, accredited information, advice and personalised support. We raise awareness of the burden of PKD, both clinical and psychosocial. We fund research aimed at understanding more about PKD and the discovery of therapies that will improve quality and longevity of life.

The Board of Trustees are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

How to Apply

If you are passionate about making a difference in the lives of those affected by PKD and have the skills and experience to lead our charity to new heights, we would love to hear from you. Please send your CV and a cover letter detailing your suitability for the role by clicking the Quick Apply button below.

Bid Writer

Are you passionate about making a difference in the lives of individuals with learning disabilities? Do you thrive in a dynamic environment where your skills in bid writing and coordination can drive growth and support our mission? If so, we want to hear from you!

As a Bid Writer you'll be an integral part of a national team, playing a key role in writing and coordinating high-quality submissions to support growth targets. This will include:

• Crafting compelling bids that resonate with stakeholders and address their unique needs.

• Building positive relationships with internal and external stakeholders to drive growth.

• Managing multiple tender submissions simultaneously with finesse.

• Acting as a quality control check on tender submissions, ensuring best practices are followed.

• Collaborating with operational colleagues to ensure accuracy and timeliness of bids.

You will be reporting to the Bid Manager, collaborating closely with operational colleagues throughout the bid process. You will be expected to guide colleagues through a comprehensive due diligence process. You will work closely with the Business Development Team, Service Managers, the Operations Team, Finance Team and the Legal Team.

We are looking for someone with:

• Established writing skills to produce tailored responses to bids.

• Strong interpersonal skills to coordinate with operational colleagues effectively.

• The ability to evaluate and filter opportunities in alignment with our strategic plans.

• A solid understanding of social care procurement practices and social value.

You'll require:

• Demonstrable bid writing experience.

• Knowledge of social care procurement practices.

On offer:

• Flexible working conditions.

• Flexible hours and location of work.

If you're ready to make a difference and meet the qualifications outlined above, please apply with an up-to-date CV showcasing your relevant skills and experiences for this position.

Your skills and passion will directly contribute to the mission of supporting individuals with learning disabilities. Apply now and be a part of something meaningful!

Benefits

Why join the team?

• 24 days annual leave plus bank holidays + a variety of benefits including pension and holiday buying options.

• Ongoing training and development opportunities to enhance your skills.

• A supportive and inclusive work environment where your contributions are valued.

Join today and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.

The charity’s vision is for the UK to be the best place in the world for people with learning disabilities. If you're ready to embark on a rewarding career that truly makes a difference, apply now!

About the organisation

The charity works in partnership with people with a learning disability. They do this by providing high quality, flexible services that support people, including young adults, to live as independently as possible in their own homes and in the community.

Everyone wants a purposeful job - to do something meaningful. The organisation can give you that. You will have opportunities to develop as a person, colleague, leader and activist.

You’ll make new friends and feel inspired to reach your potential. They will ask a lot of you - but you’ll get back so much more. It is never ‘just a job’.

In return for your hard work and passion, They can give you real meaning and purpose in your work.

Are you a qualified Accountant looking for a role that will have a direct impact on the future of a not-for-profit social housing organisation and positively influence customers lives? As our client’s Financial Planning Manager, you’ll support the strategic direction of their business through the development and maintenance of the long-term business plan and agile modelling. 

About the role and person:

35 hours per week
Permanent

As their Financial Planning Manager, you’ll use your Brixx modelling experience to model scenarios that will develop and maintain their 30-year business plan to enable the business to make informed decisions about their future financial health and growth potential. Key aspects of this role include treasury management and cashflow forecasting. You’ll support the liquidity strategy through the provision of accurate and timely cashflow data, sector specific and market insight information. You’ll use your knowledge of the business and markets to assess risks and opportunities. 

Do you have what it takes to be their Financial Planning Manager?

You’ll have:

- Fully qualified accountant.
- Experience of using Housing Brixx.
- Treasury management experience.
- Awareness of cashflow management.
- Advanced spreadsheet modelling skills. 
- Excellent communication and stakeholder engagement skills. 
- Positive attitude and commitment to delivering great customer service. 

Location

The successful candidate will be contracted to their Bradford office. Colleagues are required to attend the office once a month for team meetings and become immersed in their culture but are encouraged to work from the office once a week. 

They’re a keen promoter of agile working and encourage the use of working from home, as long as they meet their customer’s needs.

They’ll provide you with the equipment and software that you’ll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.

Salary

The spot salary for this post is £61,253 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.  

What will you get from them?

In addition to a competitive salary, they also have a focus on employees’ development. They support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.

You’ll also receive:

- 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
- A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
- Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion).
- Employee Assistance Programme.
- "Hapi" Benefits App with multiple discounts. 
- Cycle to work scheme.

Who is our client?

They own around 20,400 houses across the North, East and South of the country. They are home to over 41,000 customers. They exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable – their customers come first. They are always at the very heart of their business. 

If you feel great about putting customers first, then they feel great about you joining their team.
And they are a team. They live and breathe their values – they are Smart, they are Driven, they are Caring and they are Inclusive – are you? If you can do what’s right and challenge what you think is wrong, relish the opportunity to work with some fabulous colleagues to improve the customer experience and make sure they keep to their promises, then you are the person they are looking for.

If you require reasonable adjustments to any part of their recruitment process, please let us know and they will ensure requirements are met. 

Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated.

For further information about the role please get in touch with us.

Please note candidates must have current eligibility to live and work in the UK, our client does not currently hold a sponsorship licence.

Join them and start your own journey with our client. They aim to be number one, and you could help them get there. 

You may also have experience in the following: Financial Planner, Financial Controller, Finance Manager, Group Controller, Management Accountant, Chief Accountant, Finance Director, Finance Controller, Company Accountant, Group Accountant, Finance Accountant, Financial Accountant, Qualified Accountant, Legal Finance, etc.

REF-215 362

We are looking for someone with good administrative skills to join our small and friendly Services Delivery Team. You will provide admin support across the organisation and be responsible for setting up family support courses, both locally and online. This will include liaising with parents/carers, professionals as well as staff and volunteers.

The successful individual will be responsible for supporting all teams with data entry. Along with a colleague, the role has first line responsibility for Check-In Check-Out, our safeguarding procedure for staff and volunteers, including monitoring, recording outcomes, chasing non-compliance and producing a range of reports. You will also train others on this procedure. We are looking for someone who can provide admin support across the organisation, including taking minutes.

You will have extensive administrative experience and have completed a range of admin tasks. The successful individual will have good accuracy, time management and be able to work successful on their own initiative. Good communications skills, both verbal and written as well as good IT skills are essential. You will be able to type at a minimum of 40 words per minute, without errors.

Ideally the successful individual will be located within 1.5 hours travelling distance of Hatfield, Hertfordshire as our head office is based in that location and you would be required to go in from time to time. As this is a home-based role you are required to have a suitable quiet and confidential space in which to work, along with a good broadband connection.

The salary for 35 hours per week is £23,868.35 per annum.

Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.

Closing date:  Tuesday,  30th July 2024

Interview date: Tuesday, 13th August 2024

Internally your job title will be CFO Evolution Support Worker

Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual. 

Various locations (HMP Leeds, HMP New Hall, HMP Askham Grange and HMP Full Sutton)

Are you a target-driven, highly motivated and empathetic individual with a proven record of working intensively with individuals and supporting their progression?  Do you have high level guidance skills and the ability to deliver effective one-to-one and group sessions?

If so, join St Giles where you will be dual-trained as a Support Worker and Activity Facilitator working on our CFO Evolution programme, which will see you provide support to a caseload of participants in custody to prepare for release and successfully resettle into their local communities by providing practical help, advice and guidance, as well as motivation and understanding.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will carry out initial and ongoing assessments of the support needs of individual participants, before providing them with essential advocacy, mentoring, guidance and training interventions that meet their needs, plus engage and case-manage eligible participants on the CFO Evolution programme by providing ongoing resettlement support.  You will be expected to create an Action Plan, plan and design appropriate activities, training programmes and interventions, and establish and deliver high-quality, engaging one-to-one and group sessions, while also monitoring participants’ progress and providing timely monthly reports.

We will also rely on you to develop strong relationships with HMPPS/agencies offering support, where appropriate provide holistic wrap-around with general elements of resettlement support and working collaboratively plan for and facilitate effective Through the Gate and warm handover to the relevant Support Worker in Community.

What we are looking for

• Working intensively with individuals and supporting their progression
• Working with offenders, or those disaffected and marginalised from mainstream services, in training, guidance, advice and counselling environments would be advantageous
• High level guidance skills, with the ability to deliver one-to-one and group sessions
• Knowledge of the issues affecting the rehabilitation of offenders and desistance theory
• Knowledge of HM Prison environments and/or training, education and employment opportunities locally and nationally, and of training and guidance
• Demonstrable ability to support and motivate learners with multiple complex needs
• The ability to effectively assess evidence and identify assessment criteria using a range of assessment methods
• Excellent interpersonal and communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work.

Please note this role requires an Enhanced Adult and Children with the Child Barred list DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button.

Closing date: 11 p.m. on 28 July 2024Interview date: 05 August 2024

Background

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £15 million through their Facebook Challenges and Virtual events. 

We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event. 

On a day to day basis, our team maintains a safe and welcoming environment and ensures all challenge participants feel valued and well supported. Our reputation for delivering an excellent service has helped our agency grow at a rapid pace and we are fast approaching our busiest period. We are now on the lookout for talented fundraisers who understand the value of supporter care to join our team.

About the role

Our moderators manage Facebook groups of up to 18,000 virtual challenge participants. You will be working with some of the biggest names in the sector, supporting them to raise five and six figure sums. 

This role is perfect for skilled fundraisers who can provide excellent supporter care, and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9am (or earlier), wrap up by 9pm and adhere to our sub-three hour response time. 

As a Fundraising Group Moderator, you would be responsible for:

• Becoming the voice of the cause you are representing, adhering to their brand guidelines at all times

• Identifying, escalating and signposting any safeguarding issues

• Managing your own time and work on own initiative

• Responding to all post and queries in under three hours

• Maximising registration conversions and fundraiser activation 

• Providing fundraising support to challenge participants

• Ensuring that the group is a safe, constructive and positive environment

• Going above and beyond at all times to provide participants with an incredible experience

Our moderation takes place between 9am and 9pm, Monday-Sunday. Different challenges have different requirements and whilst you need to be on hand to monitor the group during 9am-9pm, the role does allow for a great deal of personal flexibility.

The ideal candidate will have a minimum of 3 years' professional fundraising experience. They will understand the importance of stewarding relationships and be committed to always acting in the best possible way for the charities we work so hard to support.

Full training will be provided alongside regular one to one and team catch ups. 

On a day to day basis you will:

• Work off your own initiative and have exceptional time management

• Be the charity representative for the event

• Maintain a safe and positive environment 

• Identify and solve/diffuse issues within the groups

• Bring your own personality to the role 

• Follow clear processes

• Engage with participants using a warm, friendly and informal tone

• Respond to posts and questions in a timely manner

• Respond to inbox messages from participants

• Use personal Facebook profile to moderate groups (this allows us to build relationships with participants)

• Encourage and motivate participants 

• Work on GivePanel to manage registrations 

• Post engaging content on a daily basis 

• Identify, report and signpost all safeguarding concerns 

Person Specification 

Essential

• At least three years’ professional fundraising experience

• Have own Facebook profile and strong understanding of the platform

• Be available for between 3 and 6 days per week (including one weekend day) 

• Excellent written communication skills 

• Ability to work off own initiative 

• Strong attention to detail

• Team player 

• Ability to multitask

• Problem solver 

• Creative and innovative 

• Exceptional time management skills

• Keen to learn new skills - your fundraising experience is a fantastic platform however group moderation can be a steep learning curve!

• Must be available to quickly adapt throughout the day should issues on the group arise

Desirable:

• Events and individual giving experience 

• An understanding of the Facebook Challenge Model and/or experience of running Facebook Challenges

• Experience in using GivePanel or similar platform 

• Experience in managing Facebook Groups 

Job Title: Programmes Administrator 

Salary: £22,500.00

Working Hours: 35 hours per week

Location: Home based

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave                                         plus 8 bank and public holiday (pro rata).

 

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

Our Programme Delivery Team is an integral part of our for every parent strategy, we support our commissioned contracts, our branch Infant feeding support and our Infant Feeding line on free at point of access support across the UK.  

We are seeking a capable Programmes Administrator to provide administrative support for our Project teams, NCT Baby Cafes, NCT Infant Feeding Line and our Peer Support Team. The post holder will work with the staff, practitioners and volunteer teams to ensure the smooth delivery of our projects within Programme Delivery. 

About the Role

Working closely with the contracts manager, our projects teams, commissioned services manager and our infant feeding services manager, you will be responsible administration support across the Programme Delivery department:

· Supporting branches with delivering drop-ins and peer support training, 

· Reviewing grant documentation 

· Support branch funded services including generating contract documentation. 

· Monitoring budget 

· Generate contract assignments for NCT Practitioners delivering on branch contracts including management of NCT Practitioner holiday and sickness cover. 

· Approving expense claims for practitioners and staff within our programmes.  

· Support with administration of volunteer peer supporters and the central training of cohorts. 

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily and have a keen attention to detail.

About you

• Experience in working within a busy team supporting many different projects? 
• Able to work unsupervised and confident in your organisation and prioritisation skills? 
• Able to look at processes and identify and communicate efficiencies ? 
• Comfortable communicating with a wide range of colleagues throughout NCT?

If so, please read the job description available on our website.

What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. 

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: 28/07/2024
 
Interviews: Week beginning 05/08/2024.

Interview format: Virtual video call – flexible around your working day. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.

Location: North
Salary: £116 per day
Hours: Various
Department: Prison delivery
Job Type: Part time
Contract Type: Bank

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator on a bank working basis to work across the North region. Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the North region, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the region including some overnight stays.

This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed.

Employee benefits include paid expenses and travel, a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews are planned for 8 August 2024 (online).

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-215 337

Marie Curie is looking for 5 Community Fundraisers for the following areas of the UK:

Bradford/Leeds 

North London 

Devon 

Cornwall 

South Wales

To ensure they can continue supporting individuals and families in need of end-of-life care, the Fundraising team are incredibly important. Since the pandemic, fundraising at Marie Curie has been through a lot of change. However, the organisation recognises the importance of their activity within communities across the UK and community fundraising has been invested in. It’s an incredibly exciting time to join the team. Marie Curie’s fundraising team has a lot of ambition and just need the right people to join the charity who can help them realise that ambition.

Our Community Fundraisers are the face of Marie Curie in their local communities, building relationships and networks with a wide and varied range of supporters. From local businesses to local fundraising groups and everyone in between. Reporting to the Head or Deputy Head of Region and working closely with some of the most talented fundraising people in the charity sector, your role will be to provide support and guidance to people who fundraise and volunteer for Marie Curie across our regions, helping them achieve their ambitions and ultimately raise vital funds for Marie Curie. 

The Community Fundraiser role is one where you just don’t know what happens one week to the next as you never know who will choose to support Marie Curie in your community! 

The role would suit someone who can be flexible and react in a calm, measured manner to whatever the day brings, who is excited by potential and is ambitious, and who can deliver a high standard of customer service (supporter stewardship) to everyone they meet. 

Community Fundraisers are remote/hybrid based, with some presence expected at your local office or Hospice. This isn’t a role where you will be behind a desk every day, a good Community Fundraiser has a willingness to be out and about within your region meeting and supporting fundraisers.

For further information relating to this position, please check out the Candidate Pack.

If you would like to know more please email Jo to arrange a conversation about the role and next steps, contact info is in the Candidate pack.