Supporter Service Manager Jobs in Leeds
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The successful candidates will work 35 hours a week over 5 days, including evening and weekend work as required by the company.
We have 20 roles available in the following locations:
Belfast, Birmingham, Blackburn, Cardiff, Colchester, Glasgow, Inverness, Leeds, London, Maidstone, Manchester, Middlebrough, Newcastle, Norwich, Nottingham, Plymouth, Portsmouth, Sheffield, Truro and Wrexham.
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a COMMUNITY BUILDER to join our Community Development team.
Please see below for more information on what just might be your future role.
About The Role
The Help for Heroes Community Development team are looking to recruit a team of Community Builders to assist in their reshaped participation and connection strategy. Using Asset Based Community Development, we seek to support the charity’s objective to enhance reach and positive impact for members of the Armed Forces Community facing challenges within their local communities.
Are you interested in the Armed Forces community and harnessing their strengths and gifts? Can you identify what already exists in an area and utilise it to create new networks and make things happen?
We are looking for a motivated, dynamic and confident people who are passionate about collaborating with communities in the design and delivery of interventions that bring and connect people together to strengthen networks within the local community. If you believe in the advantages of having a strong community, this role could suit you.
Working closely with Community Development Managers across regions within the UK, the Community Builders will play a vital role in helping to improve lives for Armed Forces Community members by creating a supportive environment that allows them to re-engage and connect with the services at Help for Heroes and with the wider community.
The main purpose of this role is to connect local people through their skills, passions and assets and support the creation of new connections, bringing people together to improve wellbeing and make the community a better place to live. This will include listening to different points of views, building relationships and motivating people to work together and create their own action influenced by their interests and skillsets to positively impact local communities and help them to flourish.
About You
You will have experience leading and facilitating the mobilisation of local communities, asset mapping, bringing together people for engagement that matters to them. You will have knowledge and experience of Asset Based Community Development work, outreach methods and you will have good organisational skills, energy and the ability to animate local communities.
Key Responsibilities
- Deliver outreach to drive local connection, engagement and participation opportunities for the AFC
- Develop and embed an ABCD informed way of work
- Asset map
- Organise and facilitate community meetings to share ideas, encourage collective decision making and build a sense of belonging
- Encourage and pilot community lead action in response to local AFC needs/interests through peer led/co-designed initiatives
- Increase awareness of the challenges faced by military personnel, veterans and their families
PLEASE NOTE: The successful candidates will need to be based within an hour’s commute of their allocated locality and there is a requirement to travel within a 75-mile radius of this location (travel expenses covered). Flexibility in working hours is necessary to ensure a total of 70 hours is covered over a 2-week period so please take this into consideration before applying.
We are looking for someone with the following:
- A Community Development qualification and/or at least 3 years' experience working within a community development or similar role, with responsibility for bringing about social change and improving quality of life
- Excellent communication and interpersonal skills, with the ability to develop relationships which lead to actions
- Demonstrable experience within an integrated multi-disciplinary service
- Experience of engaging and working collaboratively with partners/stakeholders
About the Team
You will work as part of the Community Development team; this newly formed team will approach working in defined localities using an asset based community development approach. Together the Community Development Managers and the Community Builders will strengthen local communities using resources and networks that are readily available. You will do this to proliferate opportunities for sustainable participation and engagement alongside a multi-disciplinary team in order to support the Armed Forces Community to live well after service.
Please see job description for more details about the role.
We have an exciting opportunity for a Business Development Manager working 37.5 hours per week.
Victim Support is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.
This role is home based (within England and Wales) with some national travel and overnight stays.
What we offer:
At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off your Birthday
- £2,800 London weighting (if applicable)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High street, retail, holiday, entertainment and leisure discounts
- Access to our financial wellbeing hub and salary deducted finance
- Employee assistance programme and wellbeing support
- Ongoing training and support with opportunities for career development and progression.
About the role:
The purpose of this role is to lead on the development and submission of tenders and proposals, working with a range of internal stakeholders and partners to translate organisational data into cohesive and compelling submissions that convey Victim Support's service offers and fully address commissioner and funder requirements.
To succeed in this role you will have a proven track record in leading business development through public sector contracts. You will be an excellent communicator and collaborator, as well as skilled in building sustainable partnerships that add value to services.
This role is home based (within England and Wales) with some national travel and overnight stays.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
Closing Date: Thursday 1st August 2024
Interview date: Tuesday 13th August 2024
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
Are you an experienced trusts fundraiser with energy and a creative flair? Would you like to join a well-established charity with a strong reputation? Would you like to be a part of an ambitious, supportive and collaborative team?
At Cruse Bereavement Support, we are looking for a Trust and Foundations Manager to lead our vitally important trusts and foundations income stream. This is a key role for us, and we are looking for an experienced trusts and foundations fundraiser looking to take this work to the next level. You will line-manage a Trusts and Foundations Officer and be part of a wider Partnerships Team, which includes national corporate partnerships, external training and consultancy. You will lead on working with colleagues from across Cruse to develop innovative new approaches to funding asks from trusts and foundations. Your relationship fundraising approach will enhance our work with existing partners and win the support of new funders. Your collaborative approach to internal working relationships will allow you to produce high quality funding applications and reports to funders.
This role is a remote role, but you will be an active member of the Cruse family, in daily contact with many colleagues from all areas of Cruse for video calls, phone calls, email and instant messaging. The hours are 35 per week (but would consider 30+ hours over 5 days).
If this sounds like you, we would love you to apply for this exciting role. As the UK’s leading bereavement charity, we support tens of thousands of people every year, but with your help we could support even more.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
- Applicants in England and Wales: DBS Code of Practice
- Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is Wednesday 31st July 2024 with interviews taking place w/c 5th August 2024 on Teams. Please be advised that if you do not hear from us by 5th August 2024, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
The client requests no contact from agencies or media sales.
At Mind in Bradford, we are seeking a dynamic individual to join our children and young people’s team as a Service Manager. You will play a vital role in leading the operational delivery of the Youth in Mind programme; overseeing subcontracted providers, developing and implementing comprehensive workstreams and mobilising a system-wide approach to improving referral pathways into mental health support. You will work closely with the Senior Service Manager to expand the Youth in Mind programme, enabling us to meet our commitment of improving children and young people services across the district. You will bring a wealth of experience in engagement, relationships and an ability to lead through change.
The role will appeal to those who have…
- Strong leadership skills
- Excellent communication and interpersonal skills
- A passion for programme management
- Energy and resilience to lead change
- A commitment to excellence
- Initiative and a proactive and solution-focussed approach
- Confidence in developing new relationships
- Ability to read, interpret and present data
- Passion for multi-agency working
Important information
- Probation: 6 months
- Closing date: Monday 29 July 2024
- Interview date: Week commencing Monday 5 August 2024
What we offer
- Clinical supervision
- Staff engagement forum
- Casual dress
- Hybrid working available for some roles
- Supportive management team who are committed to enhancing staff wellbeing
- Opportunities for progression and development
- Employee assistance programme, including payment towards healthcare expenses, access to GP appointments
- Eligibility for Blue Light Card
- Life Assurance Scheme
- Holiday allowance 25 days plus Bank Holidays (pro rata) increasing to 28 days plus Bank
- Holidays with service
- A 4% contributory pension scheme which you will be auto enrolled into (subject to the conditions of the scheme)
It is Mind in Bradford’s policy to make reasonable adjustments to enable those with disabilities to undertake the above.
Main purpose of the post
As a Service Manager you will play a vital role in driving the operational delivery of our Youth in Mind partnership; overseeing subcontracted providers, developing and implementing comprehensive workstreams and mobilising a system-wide approach to improving referral pathways into mental health support. The post is integral to the expansion of the Youth in Mind programme, enabling us to meet our commitment of improving access to mental health and wellbeing services for children and young people (CYP). across the Bradford District and Craven.
In this role, you will be part of our CYP team, reporting to the Senior Service Manager, and working across our CYP portfolio. The role requires dedication to delivering customised services and developing new ways of working through robust contract management and system transformation. Additionally, you will be responsible for enhancing relationships with both internal and external stakeholders enabling leadership through change on projects and service development
Key duties
· Work collaboratively with partner organisations, including subcontracted providers, internal and external stakeholders across the system
· Contract-manage subcontracted providers, ensuring high quality support is delivered across the partnership
· Drive implementation of key whole-programme workstreams, including, but not limited to youth voice, trauma-informed approaches, tackling inequalities and workforce development
· Drive implementation of integration efforts with the wider CYP mental health system
· Innovate and implement solutions and system transformations that facilitate positive change
· Ensure accurate and timely data is gathered, collated, analysed and reported as required
· Drive multiple workstreams, delivering to budget and within given timeframes
· Work autonomously using initiative and collaboratively as part of a team
· Lead across our children and young people portfolio
· Complete risk assessment and management plans and work in a multi-agency way to positively manage risk
General duties
· Participate in supervision, training, team meetings and company days and complete training related to the role
· Be familiar with and consistently work within and comply with all Mind in Bradford policies and procedures
· Consistently uphold the standards within the Mind in Bradford ‘Code of Conduct’ and ensure that it is always followed by staff, volunteers and clients.
· Ensure understanding of and compliance with all Mind in Bradford policies and procedures.
· Champion equity, diversity and inclusion in the design, development and delivery of all work.
· Demonstrate a proactive commitment to recognising and responding to safeguarding disclosures and concerns, adhering to Mind in Bradford and local policy and procedure
· Work in alignment with the aims, objectives, and core values of Mind in Bradford
· Undertake any other reasonable duties or tasks deemed necessary by the senior leadership team
Please ensure that your cover letter explains how you meet the person specification in the job description attachment.
To make the best possible difference to the mental health and wellbeing of the greatest number of people.
![Mind in Bradford logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/ccwygvme6x8_2024_06_26_04_40_18_pm.jpg)
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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Do you want to work with our partners to have an influential role on livelihood development? APT Action on Poverty works to transform lives by helping people work with pride for a better future. Committed to being led by the communities and people we work with, we work with our partners to provide economic solutions to address hunger, injustice and barriers to safe and lasting work in East and West Africa.
We are a small dynamic team and which takes pride in our forward-thinking and transparent approach and we're seeking a new Programme Manager for current and new work in Sierra Leone and Kenya.
We work with people who are marginalised by society such as through their disability, gender, age, conflict or environment. We tackle the reasons for vulnerability and exclusion, building on the self-reliance and dignity secured through economic solutions to tackle stigma, discrimination and abuse of rights.
The successful Programme Manager will manage current programmes in Sierra Leone (working with a corporate on child labour and strengthening CBOs for more inclusive governance) and support the development of new programmes in Kenya and possibly Tanzania. The Programme Manager will play a key role in the development of APT Action on Poverty.
Reporting directly to the CEO, your key responsibilities will be: supporting contract delivery and financial management, developing/maintaining donor relationships, seeking new partnerships and project opportunities, proposal development and applications to institutions.
Experience of living and working in East or West Africa, a track record in proposal development and applications to institutions, knowledge of livelihood development and rights based approaches are key areas for this role.
This is a remote role, we meet up once a month in Evesham. We will also consider applicants who wish to work 80% FTE.
A Candidate Brief is attached and also on our careers page on our website. Please do check it out! We will be excited to hear from you!
Application is through CV and a covering letter explaining why you are excited by this opportunity and why you feel you are the right person for the job.
Closing Date for applications: Sunday 28th July 2024
Action on Poverty’s vision is a world free from poverty where everyone can work with pride for a better future
The client requests no contact from agencies or media sales.
Salary: £30,753
Hours: 35
Contract type: Permanent
Location: Homebased within North & East Scotland area
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
ABOUT THE ROLE
We’re looking for a Fundraising Engagement Manager with great personality and team ethic to join our Regional Fundraising team.
This is a role of variety, opportunity and innovation, and we are looking for someone who embraces change and constantly strives to achieve more.
You will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver an excellent experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
The North & East of Scotland is an area filled with some of our most committed supporters but there is still so much opportunity to grow corporate support across the counties. Our Social Workers support families from hospitals across the region, and our Home from Home, ‘Ciaran’s House’ in Edinburgh, enables families to stay close to their loved one for free during treatment, so building relationships with these teams are a must.
Candidates should live within North & East Scotland, in one of the following counties: Aberdeenshire, Angus, Clackmannanshire, Dundee, Edinburgh & the Lothians, Fife, Highland, Inverness, Moray or Perth & Kinross. Candidates who live outside of these counties should highlight an intention to relocate to the area in their covering letter for their application to be considered .
This role is subject to a criminal record check. In the event of a successful application a basic record check will be completed.
WHAT WILL I BE DOING?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document.
• To plan, monitor and report on your budgeted income with a constant eye on contingency planning to ensure annual targets are achieved
• To steward our most committed supporters and deliver legendary supporter experience
• To be a key, valued member of your regional team and UK wide team.
• To identify, cultivate and secure partnerships and donations within your area
• To work with your local service team/s to build and maintain strong and effective working relationships
• To be the first point of contact for service user families, to offer opportunities to them and their networks to engage with the wider charity as they would like I.e. fundraising, volunteering, sharing their story
WHAT DO I NEED?
• A proven track record of delivering amazing customer experiences
• Experience of relationship management in either a charity or corporate setting
• Ability to work within a financial target-based setting, and experience of reaching/exceeding set targets
• Demonstrable experience of winning new business
• Experience of managing own workload
• Proven ability to manage/complete projects
• Able to ‘make the ask’ for support and to influence/negotiate
• Have a full UK driving licence and access to a car (including business insurance)
• Have a sufficient Broadband connection
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
• Natural storyteller
• Strong prioritisation skills
• Great communicator
• Great at spotting opportunities
• Influencing/Negotiating
• Compassion
• Integrity
• Team player
WHAT WILL I GAIN?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme
OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION AND BELONGING
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
ACCESSIBILITY
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
You may have experience in the following: Fundraising Coordinator, Philanthropy Manager, Donor Relations Manager, Fundraising Campaign Manager, Community Engagement Manager, Fund Development Manager, Advancement Manager, Fundraising Specialist, and Development Officer.
REF-215683
About the Youth Investment Fund (YIF)
The Youth Investment Fund (YIF) is over £300m of capital and revenue grants, funded by the UK Government.
YIF is a commitment to young people to transform and level up the out-of-school youth sector. It will provide truly innovative youth facilities in levelling up priority areas, and early-stage/seed resource funding to underpin them, enabling more positive activities that deliver improved outcomes for young people.
Phase 1 was launched in January by Children in Need on behalf of the UK Government delivering £12 million of funding for small-scale projects and we’re now delivering phase 2.
Our aim is to deliver grants for up to 300 facilities that:
- represent positive value for money,
- are environmentally sustainable,
- and enable positive activities for young people aged 11 to 18 (up to 25 for young people with Special Educational Needs and Disabilities)
in eligible places across England, by 2024/25
For further information on YIF please visit the Youth Investment Fund website.
About Social Investment Business
For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within.
Our values are: People First, Curious, Bold, Collaborative, Accountable
To find out more about what we do and our values please visit our website.
About this role:
This role plays an important part in enabling the YIF team to support the delivery of the Fund and to provide excellent customer service to its grantees.
We are looking for someone who: is motivated by our mission and is looking for an administrative position at SIB. You will need to like working with numbers, be good at scheduling calls and engaging with customers and have excellent attention to detail.
Key responsibilities
1. To support effective triage of YIF grants to enable timely monthly disbursements to take place.
2. To ensure that calls are scheduled with each grantee due a disbursement in each month.
3. To support the team with reconciling spend evidence.
4. To undertake these calls with each grantee, checking the figures they have shared through the grantee community in Salesforce, updating these figures diligently and accurately.
5. To collect additional information on the progress of each grantee’s capital project, updating relevant fields in Salesforce diligently and accurately.
6. To collate all relevant updates from each month’s calls, and share this reporting with the Senior Relationship Manager and Head of Property Funding to enable accurate cross-checking with the finance team and timely reporting to DCMS.
7. To manage the customer inbox on a daily basis and respond to enquiries from customers using guidance notes and where necessary escalating queries to the YIF Admin Team Leader in the first instance.
8. To maintain grantee tasks in Salesforce and ensure that Relationship Managers are aware of any actions that have arisen from monthly calls.
9. To provide support where necessary to external Relationship Managers.
10. To support general administrative coordination across approved grants, most particularly those relating to disbursements, data input, data checking and task management.
11. To work within the organisation's values, principles and processes to achieve operational excellence.
12. To adopt our continuous improvement and learning ethos.
13. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
14. To support and contribute to the implementation and delivery of SIB’s strategy.
15. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.
Core competencies
· Good team player with willingness to assist others
· Self-motivated, with high energy and an engaging level of enthusiasm
· Previous experience of using a CRM system, ideally Salesforce
· Excellent Microsoft Office Skills, including Word, Excel and PowerPoint
· Excellent customer service skills
· Good numeracy/analytical skills
· Well organised with attention to detail
· Excellent written and oral communication skills that can be adapted for a variety of audiences
· Ability to multitask, work flexibly and willingness to learn new skills
· Ability to negotiate, anticipate and solve problems and to support others to do so
· Ability to deal sensitively and diplomatically with people from all levels with a calm, professional and friendly attitude
Desirable competencies
Advanced Excel skills
We believe in the power of the social economy to build a more equal society.
The client requests no contact from agencies or media sales.
We are launching our external training scheme nationally & have an exciting opportunity for a talented and enthusiastic individual to join Victim Support as a Client Account Manager.
We are looking for a dynamic individual to play a vital role in the success of this new initiative, which will see organisations who sign up become part of a network of organisations who want to ensure victims of crime are understood, listened to and given the best support possible.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- Pension with 5% employer contribution
- An extra day off for your birthday
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is 12 months fixed term, home based, working 37.5 hours per week Monday-Friday 9am-5pm. Travel within England and Wales may be required.
As the Client Account Manager, you'll be instrumental in building and nurturing relationships with organisations who we deliver training to. Your responsibilities will include understanding their needs, serving as their primary contact for inquiries, and researching new opportunities. A key focus of the role will be promoting training options to universities, the private sector and other organisations and services.
This is a challenging yet rewarding role, providing an excellent opportunity for the right person. Previous account management experience is not a prerequisite. Instead, we value transferrable skills such as marketing, sales, community development, community engagement or stakeholder management. Regardless of your background, if you believe you have what it takes, we're eager to hear how you can contribute to the success of this role.
You will need:
- Enthusiasm and a flare for building rapport with a wide range of people
- Excellent time management and prioritisation skills
- Strong communication skills and confidence in speaking to professionals on the phone, virtually and in meetings
- Exceptional listening skills and the ability to disseminate important information to stakeholders
- Meticulous attention to detail and excellent customer service skills
- The ability to think on your feet and be creative and innovative in developing new ideas and ways to engage with external organisations
If the opportunity to be part of this flagship scheme excites you and you think you're up for the challenge, we'd love to hear from you.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate and Community Fundraising Manager
Number of Hours: Full-time (37.5 hours per week), Monday to Friday with occasional evening and weekend working
Accountability of post: The post holder will be line managed by and accountable to the Development Manager
Location of post: Remote, with travel as required
Other terms: 33 days annual leave including public holidays
Do you have a strong track record of fundraising within the charity sector? We are looking for someone who can manage corporate and community fundraisers, develop events, both locally and nationally; as well as being able to write, and submit successful funding applications to trusts and other funding sources.
As our ‘Corporate and Community Fundraising Manager’ you will develop, deliver, and manage a range of corporate and community fundraising initiatives that will help the Throat Cancer Foundation (TCF) promote and deliver its services.
About Us
Founded in 2012 we are a UK charity that provide support, advice and information to patients and their loved ones who are affected by cancers of the head, mouth, neck, chest, and those throat cancers caused by the Human Papillomavirus (HPV). We also campaign for universal HPV vaccination to prevent any future devastating throat cancer cases. Raising awareness of HPV and how it causes throat cancers has been and continues to be a large part of our work.
About the role
The successful applicant will work closely with the CEO, the management team, and Trustees to implement, develop and deliver a fundraising strategy that meets the charity’s challenging income targets. This post will play a vital role in helping us to deliver our range of throat cancer support programmes to patients, families, as well as to medical professionals and the scientific research sectors. This is a unique and challenging role, which will see the successful applicant working on a variety of projects at any one time, whilst working under pressure to deliver results. It is therefore important that anyone in that role has great communication skills as well as experience of managing fundraising events on a nationwide scale.
MAIN TASKS & RESPONSIBILITIES:
- Fundraising duties as required.
- Be the customer service face for all fundraisers and fundraising activities.
- Play a key role in the development and implementation of TCF’s community fundraising activities and third-party events.
- Work with the Business Development Manager and CEO to develop key messages, briefings, and positioning statements to ensure consistency and maximise the impact of our work
- Create, manage, and deliver robust project plans for allocated events delivering on set income targets.
- Review and adapt current events in the portfolio to maximise supporter engagement, retention and income growth.
- Booking and liaising with all suppliers involved with events and building and maintaining strong relationships with them.
- Working across the charity and externally, to significantly grow both volunteer numbers and activity.
- Develop the way we speak about volunteering, our brand, and associated materials, in order to attract more volunteers with the skills we need.
This description does not attempt to describe all the activities of the post but illustrates the role with examples. It is therefore subject to alteration and development and will be reviewed with your line manager as required.
About You
You have demonstratable experience as a corporate and community fundraiser with excellent knowledge of the charity sector. You are friendly, highly organised, and skilled in multitasking and balancing priorities. You’re able to write professionally and compellingly for various funders. You have a passion and empathy for people and their power of community to connect and support others.
Essential Skills
- Proven track record in corporate and community fundraising.
- Excellent communications skills, both written and oral.
- Fundraising support experience.
- Understanding of fundraising within the charity sector.
- Ability to co-ordinate priorities and work accurately and to tight deadlines.
- Highly developed interpersonal skills, with the ability to deal comfortably with key individuals at all levels.
- Familiarity with CRM systems.
Desirable Skills
- Knowledge or membership of professional fundraising membership organisations.
- Experience of budget setting and management.
Please submit your cover letter and CV for consideration.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a creative and dynamic professional with a talent for fundraising and event planning? UK Muslim Film is looking for an enthusiastic and strategic Fundraising and Events Manager to lead impactful initiatives and organise events for industry and beyond. If you’re ready to inspire and make a difference, we want you on our team!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Regional Poppy Appeal Manager
Location: Homebased (South East & South West Midlands)
Contract Type: Permanent, Full Time
Hours: Monday to Friday, per week
Salary: £36,720 to £38,760 per annum
Can you imagine yourself as a Regional Poppy Appeal Manager in the Midlands?!
Are you passionate about making a meaningful impact on the lives of veterans and their families? We are seeking a dynamic individual living in the Midlands lead and inspire our regional team of Poppy Appeal Managers in the South East & South West Midlands. As a Regional Poppy Appeal Manager, you will play a pivotal role in supporting the delivery of the Poppy Appeal through our dedicated network of volunteers.
In this role, you'll be responsible for developing and executing strategic plans aligned with our Poppy Appeal and Fundraising strategy. You'll oversee regional expenditures, ensuring that our net contribution targets are met, while also sharing insights and feedback from regional activities with our leadership team.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Operationally, you'll manage financial processes, contribute to budget cycles, and cultivate long-term income pipelines. Building strong relationships with key local stakeholders, managing risk, and ensuring compliance will be crucial aspects of your role. Collaboration with internal teams to maximise our impact will also be part of your responsibilities.
On the people and team development front, you'll conduct regular one-on-one meetings, lead team gatherings, and drive performance management processes while upholding Legion values. If you have experience in people management, team building, budget management, performance monitoring, community fundraising, and event management, along with strong IT skills and excellent interpersonal and communication abilities, we want to hear from you.
Join us in honoring those who have served by applying today!
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings). This particular role will require a full UK driving licence. Our ideal candidate will be living in the Midlands.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 6th August 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Help us to grow our Environmental Education Charity’s impact and income by fundraising, allowing us to deliver our mission to create outstanding opportunities for everyone to learn about nature.
- The base location for this position is negotiable, with full remote working / home working a possibility.
- It’s a permanent full-time contract working an average 37.5 hours per week.
- Circa £28,292 per annum + excellent benefits – including 28 days leave + bank holidays, life assurance, a health cash plan and much more! See the full list below.
Love where you work!
We are a national charity established in 1943 to promote a better understanding of the natural world.
Our aim today is unchanged – to create a world where everyone feels connected to the environment so they can enjoy the benefits it gives and make choices that help protect it. We do this by offering a wide range of education courses and materials, so that everyone – and especially young people – can increase their knowledge, understanding and love for the natural world.
We value each of our team members and understand that every role is vital to achieve our goals, so, we provide great benefits* to reward and support you while you work with us.
What you’ll be doing
Your focus will be to grow our charity’s impact and revenue streams by fundraising for environmental education, benefitting people and nature by securing funds from supporters, trusts/foundations, and businesses.
This will include building relationships with potential legators, inspiring supporters to maintain their commitment, eventually leaving the Field Studies Council a gift in their Will as well as turning strategic and operational priorities into practical funding bids.
Key responsibilities will include:
- Researching and identifying potential trusts/foundations/businesses as suitable external funders for designated target projects
- Working collaboratively with internal and external stakeholders to draft fundraising bids, developing persuasive proposals and collating appropriate supporting documentation.
- Proactively develop positive, long-term relationships that grow Field Studies Council’s pipeline of prospects
- Maintaining up-to-date knowledge and understanding of relevant governmental, sector and business opportunities to identify potential funding opportunities
- Fundraising administration including gift processing, donor thanking and stewardship
- Supporting at events and funding meetings, as required
Please refer to the vacancy pack on our website for the full responsibilities of the position.
Where you’ll be based
The base location for this position is negotiable, with full remote working / home working a possibility. However, if you prefer working in office, we have Field Studies Centres throughout the country which you are also able to work from. We will also consider hybrid working options.
There may the occasional need to travel to meet with, colleagues, prospective funders and other stakeholders. We expect this to be limited, no more than once every 2-3 months.
Who we’re looking for
You will be passionate about our charity’s mission and understand the importance of Environmental Education.
It’s essential that you have experience working in a fundraising role or department. We need an experienced individual who is confident to write and submit successful fundraising bids to trusts, foundations and businesses.
You will also have experience creating and managing successful supporter journeys to optimise our donations, particularly legators.
As a natural at building relationships with internal and external stakeholders, you will be able to tell compelling stories to encourage individuals and organisations to support our aim to connect people to nature.
If this inspires you, we would love to hear from you. We look forward to your application.
* Your benefits whilst working with us will include:
- Financial - We offer competitive salaries, sick pay, pension schemes, life assurance, 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
- Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
- Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
- Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.
The closing date for receipt of your completed application is 8 August 2024.
We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.
Interviews are scheduled to take place at online or at a Field Studies Council centre in the week commencing 19 August 2024
Shortlisted applicants will be contacted by email.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Twins Trust our mission is to:
· Provide twins, triplets or more – and their families – with the information needed to make informed decisions.
· Facilitate a network of community support.
· Ensure that our community’s unique needs are understood by the professionals who care for them and reflected in research, care standards and public policy.
Membership Manager
This is an exciting opportunity to join an ambitious and talented team in maximising income from a committed membership base with lots of potential.
With a healthy existing membership base, this role will support the Head of Development in evaluating and enhancing our membership offer to secure sustainable income for Twins Trust. You will be supported by a Membership Officer.
Contract: Permanent
Hours: Four days per week (30 hours) (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £35k - £37k pro rata
Reports to: Head of Development
Work location: Hybrid/remote. Office space in London Bridge and Woking, although entirely remote option is fine.
Closing date: 28 July 2024
Purpose of the role
- Accountable for Twins Trust’s annual membership income, delivering a high-quality membership journey through all phases of membership
- Advise on member-focused strategies, plans and measurement that improve member recruitment and retention
- Line manage one Membership Officer, guiding them to provide excellent customer service to Twins Trust's members, process all membership income and update membership information on the database, Microsoft Dynamics
- Support the Head of Development and team in ensuring that membership processes – including processing income - are efficient, effective and implemented consistently
- Draw intelligence from our membership database, analysing data and providing reports to inform decision-making about our membership offer
- Collaborate with fundraising colleagues to maximise fundraising opportunities reaching our membership pool
Ideal candidate
The ideal candidate will have experience in delivering a membership programme as well as managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations), have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.
Person specification
Essential
- Experience of delivering and marketing membership schemes
- Experience working in a CRM and analysing data to inform decision-making, Microsoft Dynamics experience a plus.
- Excellent communications skills and attention to detail
- Knowledge of GDPR compliance and data protection
- A creative and analytical approach to problem solving
- Customer-focused in product development and promotional activities
- Able to collaborate with a team of various disciplines or work independently as required
- Strong IT skills, including SharePoint and advanced Excel.
- Enthusiasm for the issues we work on.
Desirable
- Working understanding of admin processes relating to membership
- Experience working with online payment/donation platforms, extracting and manipulating data.
- Experience of creating a strategy around membership schemes
- Line management experience
For further information please refer to the full Job Spec pdf attached.
The client requests no contact from agencies or media sales.
Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.
Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.
The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.
The primary focus of the role is to maximise the net contribution from local fundraising but also to drive community awareness and engagement with Marie Curie. This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.
The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie. With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.
The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.
This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
CLOSING DATE: 9am, Monday 12th August.
PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organization Overview:
Living Potential Care Farm is a therapeutic farm located in Sicklinghall, Wetherby, dedicated to providing a supportive and inclusive environment for individuals with various needs. We empower people through engagement with nature, farming, and community activities, promoting well-being, personal growth, and social integration.
Project Overview:
We are embarking on a large-scale project to expand and enhance the facilities and services of Living Potential Care Farm. This project aims to develop new therapeutic areas, upgrade existing infrastructure, and introduce innovative programs to better serve our community. We urgently seek an experienced and dynamic Fundraiser to lead our fundraising efforts, ensuring the successful realization of this transformative initiative.
Role Summary:
The Fundraiser will be responsible for developing and executing a comprehensive fundraising strategy to support the expansion project. This includes identifying and securing funding from diverse sources such as grants, corporate sponsorships, individual donations, foundations, and lotteries. The ideal candidate will have a proven track record in fundraising for large projects, excellent communication skills, and a strong network within the philanthropic community. Due to the urgency of this project, the candidate must be able to start immediately and hit the ground running.
Key Responsibilities:
- Develop and implement a detailed fundraising plan for the project.
- Research and identify potential funding sources, including grants, trusts, foundations, corporate sponsors, and lotteries.
- Cultivate and maintain relationships with current and potential donors.
- Prepare compelling funding proposals and presentations.
- Organize and coordinate fundraising events and campaigns.
- Monitor and report on fundraising progress, ensuring targets are met.
- Collaborate with the project team to align fundraising activities with project milestones.
Qualifications:
- Proven experience in fundraising, particularly for large projects in the non-profit or care sector.
- Strong understanding of different fundraising methods and channels, including experience with foundations and lotteries.
- Demonstrated success in securing funding from grants, trusts, foundations, corporate sponsors, and lotteries.
- Exceptional written and verbal communication skills.
- Demonstrated ability to build and maintain relationships with donors and stakeholders.
- Highly organized with excellent project management skills.
- Ability to start immediately and work under tight deadlines.
- Passion for the mission and values of Living Potential Care Farm.
Location:
The role is based in Sicklinghall, Wetherby, with some flexibility for remote working. Occasional travel may be required for donor meetings and events. Application Process: Interested candidates should submit their CV and a cover letter outlining their relevant experience and motivation for applying.
The client requests no contact from agencies or media sales.