Supporter Relations Assistant Jobs in City Of London, England

Our fundraising team is made up of passionate people dedicated to making BCUK’s mission a reality, so we can prevent even more people from getting Breast Cancer. Fundraising income has grown significantly over the last few years thanks to a talented staff team, and we have an ambitious strategy to grow this income even further.  

Working with agencies, including a digital mobilisation agency, The Senior Individual Giving Officer will be responsible for leading growing our individual donor and supporter base and delivering an excellent supporter experience.   

You’ll need to be a digital native with experience in building digital-focused approached to supporter acquisition and development.  

This is an exciting time for a talented and ambitious fundraiser to build on this growth as BCUK invests significantly in fundraising and particularly in individual giving and legacy fundraising.  

We are a national breast cancer charity focussed entirely on breast cancer prevention:

• We fund scientific research into environmental and chemical links to breast cancer 

• We educate and raise awareness about the lifestyle and environmental risk factors of breast cancer, empowering people to reduce their risk of developing the disease

• We campaign for policies that protect people’s health and promote the prevention of breast cancer.

We are scaling up our work and our impact so we are building our team with talented, motivated, and ambitious individuals who want to contribute to helping us become the leading voice in breast cancer prevention.

If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to make a difference to the lives of many people, then we want to meet you. 

About you: 

You will be a highly motivated individual with experience of working in a growing charity ideally you’ll bring the following skills -

• Knowledge and experience of leading digital acquisition programs  

• Knowledge and experience of email marketing  

• Experience of working towards funding and donor engagement targets and tracking progress  

• Experience in developing, coordinating and implementing regular giving plans, in-memory giving, and stewardship plans for individual givers and major donors.   

• Experience of monitoring and operating within agreed budgets.   

What we can offer:  

• Fully remote working. 

• 29.5 Days Annual Leave Plus Bank Holidays. 

• Competitive salary £30,560 - £36,608 PA (depending on experience) 

• Option for full time colleagues to compress hours and work a 9 day fortnight. 

• Healthcare cover and employee assistance programme. 

• Enhanced employer pension contribution 4%, after 3 years service 5% and 6% after 5 years service 

• Enhanced Sickness, Maternity and Paternity pay. 

• Great supportive culture with generous professional training and development programmes. 

• To be part of a fantastic supportive team. 

• Work for an organisation that values a positive and inclusive culture. 

• For full details see our benefits guide  (Downloadable from our website)

• All applicants must be based in the UK and have the Right to work in the UK 

Refuge is looking for an exceptional Media & PR officer. This is an exciting opportunity for an experienced PR to join a small, high achieving team at one of the UK’s leading charities at a time when domestic abuse and gender-based violence is high on the social and political agenda.

In this varied and fast-paced role, you will be responsible for developing relationships with key media outlets, in order to raise awareness of domestic abuse and drive social change. Never before has domestic abuse been so well profiled and recognised – and we need to harness this public and political awareness to drive real change for women and their children.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

An exciting opportunity to join Spitalfields Crypt Trust (SCT), a vibrant East London charity dedicated to supporting individuals affected by homelessness and addiction. This role is crucial in ensuring excellent relationships with fundraisers and donors while supporting the administrative functions of the fundraising team.

Role Overview:

• Responding to Supporter Enquiries: Handle emails, calls, and postal enquiries, providing high standards of customer service.
• Fundraising Stewardship: Thank supporters and acknowledge key events.
• Platform Management: Manage Just Giving, Go Cardless, and other online payment platforms, ensuring accurate record-keeping and reporting.
• Financial Records: Maintain up-to-date financial records and donor databases.
• Event Support: Assist with the planning and execution of fundraising events.
• Communications Support: Aid in producing marketing materials and distributing them to SCT shops.

Salary: £24,324 pa FTE

Benefits: 25 days annual leave (rising to 30 with length of service) plus bank holidays (pro rata on basis of 35 pw full time equivalent), 5% employer contribution pension, BUPA Employee Assistance Programme, BUPA Health Insurance cash plan, season ticket loan, cycle to work scheme.

Hours: 21 hours per week

Job Description

Generalist HR Support  

• Support with all internal and external HR related queries, escalating when appropriate. 

• Manage the day-to-day HR activity on the employee life cycle across the organisation, including contractual changes, family leave, absence management and learning & development, with the support of our HR Administrator.

• Work with Head of People & Compliance to create and deliver training to staff and line managers 

• Support Head of People & Compliance in employee relations cases, including performance management and other formal processes 

• Be the key contact for all HRIS queries from staff and ensure all employee data is complete and up to date. 

• Support with the delivery of the People Strategy and employee engagement initiatives, including but not limited to annual salary review process, performance review processes and staff survey

Recruitment & Onboarding  

• Coordinate both internal and external recruitment processes, from job postings to job offers, providing a positive candidate experience for all applicants. 

• Manage and deliver the onboarding process for all new staff and volunteers, including pre-employment checks and coordinating the new staff induction and probation processes with our HR Administrator.

Compliance  

• Support the gathering of employee and organisational data, recording and storing personal data consistently and confidentially. 

• Support with the preparation of compliance-related guidance, policy documents and reports. 

• Setting up users on our training platform, allocating training, answering related queries and confirming completion. 

• Proactively identify and implement improvements to processes to ensure efficiency and engage teams in delivering these improvements. 

• Work with the Head of People & Compliance, and Director of Operations to meet the organisation's compliance targets, aims and objectives. 

Other Responsibilities / Tasks 

• Contribute to organisation-wide events and initiatives, including but not limited to the planning of Staff Away Days and ad hoc staff events and activities. 

• Uphold safeguarding and child protection policy and procedure throughout, including reporting safeguarding concerns and disclosures to the relevant DSL and uploading to MyConcern.

• Undertake any other reasonable duties as may be required.

Person Specification

Skills

• Excellent interpersonal skills, including verbal and written communication 

• Excellent organisational skills and attention to detail 

• Excellent IT skills, including MS Office Suite 

• Ability to prioritise own workload and deal with competing demands 

• Ability to build relationships and work successfully with people at all levels 

• Ability to work independently and as part of a team 

Experience / Knowledge

• Good basic knowledge of employee relations and employment legislation

• Good basic understanding of GDPR and other data protection legislation 

• Experience of HR Information Systems

• Proven experience of providing outstanding administrative support within a busy and high performing HR and/or Compliance team. 

Personal Attributes

• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission 

• Personal integrity, credibility, resilience and good judgement 

• A ‘can do’ attitude 

• Commitment to self-development and a commitment to keeping up to date with key trends/developments in the sector 

• Driven to achieve great results 

• Ability to work well under pressure 

This is role is a six month fixed-term contract and will be contractually based from our London office.

The successful candidate must have the right to work in the UK.

About ADI

ADI is the worldwide federation of Alzheimer associations which support people with dementia and their families. ADI was founded in 1984 and registered as a non-profit organisation in the USA. Based in London, ADI has been in official relations with the World Health Organization since 1996.

ADI’s vision is risk reduction, timely diagnosis, care and inclusion today, and cure tomorrow. ADI works by empowering Alzheimer associations to promote and offer care and support for people with dementia and their family carers, while working globally to focus attention on dementia and campaign for policy change from governments. ADI produces global socioeconomic information on dementia and publishes the World Alzheimer Report as well as a host of other publications.

ADI holds official status with the World Health Organization and routinely works with the OCED, UN, G7, G20 and other multilateral and regional bodies, plus directly with government ministries and key stakeholders

Each of our members is a non-profit Alzheimer association supporting people with dementia and their care partners. We can only achieve our aims if we work closely together with our members and other non–governmental organisations.

Our values

• Respect: treating all people affected by dementia with respect and ensuring their rights are protected.
• Integrity: transparency in our relationships with each other and our external stakeholders.
• Inclusiveness: reaching out and enabling all stakeholders to be represented and heard equally without prejudice or discrimination while celebrating and leveraging our diversity.
• Accountability: being transparent and accountable, as well as fiscally responsible and effectively governed, with a commitment to excellence in all our work.
• Cooperation: developing mutually beneficial working relationships and partnerships.

Job description

This position is full-time, permanent, and based in the ADI office in London. Some international travel for several days at a time will be required. Remote or international applicants may be considered for this role depending on circumstances.

Salary £26,000-£29,000 p.a. (London based)

ADI offers flexible working, an 8% employer contribution to a contributory pension scheme, employer-sponsored pension guidance, and a cycle to work scheme.

Main purpose of the role

• Policy: Assisting and strengthening ADI’s policy & advocacy work, supporting campaigns and engagement with multilateral bodies, including the World Health Organization and United Nations, and supporting member associations in national level advocacy work with government and key stakeholders
• Communications: Supporting the delivery of ADI’s communications, particularly where this intersects with policy.
• Advocacy: Supporting ADI’s campaigning and advocacy work, including the annual World Alzheimer’s Month campaign, as well as other ad-hoc initiatives.

Key tasks

• Work with the Policy & Communications Manager to deliver ADI’s policy and advocacy output at multilateral, regional and national level 
• Support policy strategy including the writing of briefing and position papers, official statements at World Health Organization, United Nations etc. Liaison with key organisations (World Health Organization, United Nations etc.) including setting up of meetings, agendas, report notes and managing action points.
• Preparation of presentation slides and speeches, predominantly for CEO, Deputy CEO and key Board members.
• Help build and maintain relationships with external stakeholders relevant to ADI’s policy portfolio, deputising for the Policy & Communications Manager, Deputy CEO or CEO in meetings where relevant.
• Assist ADI’s communication with national Governments, multilateral bodies and civil society partners including the drafting of official letters and meeting preparation.
• Assist in the development or press releases and other media engagement opportunities, working with the Policy & Communications Manager and ADI’s media agencies.
• Monitor and report on ADI’s coverage in the media.
• Work with ADI’s Digital Lead to translate and align ADI’s policy and advocacy work to its communication portfolio, through the development of blogs, emails, news items, social media posts or other relevant communication medium.  
• Support policy event participation and policy event logistics, including the managing and briefing of speakers, participants and volunteers. Plus representing and presenting on ADI’s behalf.
• Support ADI’s campaigns, including ADI’s annual World Alzheimer’s Month campaign. Generate content to support ADI’s publications portfolio as required.
• Any other reasonable task commensurate with this post as required by the Policy & Communications Manager, Deputy CEO or CEO.

Person specification

Skills knowledge and experience

Essential:

• Experience in policy and advocacy, including helping develop evidence-based policy positions and recommendations.
• Experience in preparing for and supporting stakeholder meetings. Fluency in English with an ability to analyse and write clearly and concisely about complex issues and to varying audiences.
• Strong project management skills, and an organised approach to work, with a high level of accuracy and attention to detail.
• Experience in communications, including the development of content for diverse audiences on social media, webpages and blogs, newsletters and other forms of dissemination. Experience working with the media.
• Good working knowledge of Microsoft Windows, Outlook, Word, Excel and PowerPoint, ideally with proven experience of developing quality presentations for diverse audiences.
• Experience of building constructive relationships with stakeholders across multiple organisations.
• Ability to communicate clearly, sensitively, and persuasively.
• Ability to work on own initiative without supervision, manage a diverse workload, prioritise tasks and work under pressure to meet tight deadlines.
• Ability to work well within a team.
• Ability and willingness to travel independently for several days at a time including internationally.
• Empathy with ADI’s aims and values.

Desirable:

• Experience working internationally with multilateral bodies
• A second major world language.
• Experience of working with elderly or other community organisations
• Experience of working for a charity or NGO

Leading the way in resident empowerment Watmos' unique approach has put it at the forefront of transforming communities, providing great homes and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.

This role involves providing a community engagement service and administrative support in association with the Senior Community Engagement Officer (SCEO) and residents. You will support the SCEO to develop and maintain resident engagement routes and assist in producing and disseminating key performance indicator information.

The ideal candidate will have experience working with local communities to achieve positive outcomes and a background in housing or administrative roles. They should excel in written and verbal communication, interpersonal relations, report writing, organisation, negotiation, IT and possess strong customer service skills.

Job Purpose

• Provide administrative support and service to the Senior Community Engagement Officer (SCEO) and residents in respect of consultation and community development.
• Support the SCEO to develop and maintain resident engagement routes including the Resident Voice database in addition to other meetings/events.
•  Assist the SCEO in producing and disseminating KPI information as necessary.
• Provide a responsive highly supportive and proactive administrative service as required to SCEO.
• Assist the SCEO to prepare and present reports, in a timely fashion, as required.

We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.

In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.

Are you considering entering a career in law, having a strong passion for social justice? We are recruiting a Legal Assistant to provide administrative and legal support to PILC’s Gypsy and Traveller Legal Advice project which aims to defend and promote the rights of gypsies and travellers to pursue a nomadic way of life. You will assist our Supervising Solicitor, an expert in gypsy and traveller law, who has represented this underprivileged community over the last 15 years. As well as working on client files, you will liaise with the Legal Aid Agency to ensure their cases receive public funding, making sure documentation is prepared for court hearings, and arranging for experts and other participants to take part in proceedings.  

Ideally you will be available to join us from the beginning of September to benefit from a full introduction by the incumbent.

Since becoming independent in 2019, PILC has gone from strength to strength by carefully expanding our strategic priorities and project areas. Our team is growing and currently made up of 17 staff working from our modern offices in Cambridge Heath, E2.

Prospectus are delighted to be working with a foundation that focuses their work within the education sector and furthering learning opportunities for young people recruit a new Programme Assistant to help it deliver its objectives. 
 
The Programme Assistant role is a contracted position on a part time basis (4 days a week). The postholder will be office-based, at their Central London office. The salary for the role is £35,000-£38,000 FTE.
 
The Programme Assistant will play a key role when it comes to supporting the Foundation’s programme. The work will cover a wide remit of areas including: financial administration, supporting grant extension processes, general programme administration, and maintaining relationships with the Foundation’s network of contacts, supporting with scheduling meetings and taking minutes in meetings.
 
You will have strong verbal and written communication skills and experience working with and maintaining good relations with a variety of different stakeholders. You will have strong attention to detail and be able to manage multiple priorities. You will be comfortable working within a small team and be able to work on your own initiative. You will have sound computer skills (Microsoft Office 365). You will also have strong numeracy skills.
 
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
 
This is a fast-moving recruitment process, and interviews will be taking place in the imminent future. Applications will be sent across on a rolling basis.

Job Title: Patient Support & Advocacy Officer (2 vacancies)

Location: Home based with travel to renal units around Greater London

Hours: Full time opportunity 35 hours pw Monday to Friday | Part time opportunity 25 hours pw Monday to Friday

(must be sufficiently flexible to work irregular hours as demanded by the requirements of the post)

Role purpose
To engage with kidney patients, their families, and carers as a source of information, support, and advocacy, in order to improve care and wellbeing outcomes for patients. This may be in the hospital or other care setting, on the phone, online or face-to-face in a mutually acceptable public place. The role will cover the main renal unit and satellite dialysis units across your designated area, and regular travel and attendance is expected across all sites.

You will be expected to deliver Kidney Care UK’s Patient Support & Advocacy Service across the region, raise awareness of the service and the charity and build strong relationships with kidney patients, professionals and other kidney stakeholder groups in the region.

Responsibilities

• With support, establish the Kidney Care UK Patient Support & Advocacy Service in the region so patients, their families, carers and professionals to access independent support on social, financial, health advocacy and wellbeing
• Be responsible for the day-to-day delivery of the Patient Support & Advocacy Service across the region and the effective management of a caseload. This involves regular attendance at renal clinics in the region, building relationships with health and care professionals and being available for patients in the renal unit, on the phone or online, or to meet at a mutually convenient public location
• To support patients to build the skills and confidence needed to positively navigate the challenges presented by health, social care, benefits, and financial support pathways, and to overcome barriers and promote independence
• To support patients to connect with services to ensure that they are engaged in shared decision making and that their voice is central to shaping the care and support they receive
• To raise awareness of Kidney Care UK and the benefits of the Patient Support & Advocacy Service amongst kidney patients, their families, carers, and professionals across the region
• To be a primary source of, or gateway to, local information and access to other services
• To provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• To maintain patient records to allow effective reporting on key performance indicators about patient activity and service outputs
• Identify and create relationships with key services and professionals across the region, to ensure patients, their families, and carers can easily access the Patient Support & Advocacy Service
• Essential skills, experience and knowledge
• Experience of working within advocacy, social work or health and social care sector
• Excellent PC skills including Microsoft Office Word, PowerPoint and Excel. Ability to capture and record data in a central database
• Excellent communication skills including the ability to communicate effectively in writing and verbally to a wide range of people
• Excellent interpersonal skills including the ability to listen
• Experience of assessing individuals needs accurately and sensitively
• Ability to deal professionally, calmly, and sympathetically with people affected by kidney disease
• Ability to travel independently throughout the area

Employee Benefits

Pension | Flexible working | Retail discounts | Generous annual leave | Cycle 2 work scheme | Employee Assistant Programme | Health cash plan | Family leave

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

This role is crucial in supporting the Head of Strategy in developing the organisational strategy and operational plans, making sure that everything stays on track.

This will include assisting in monitoring the progress of strategic planning, planning workshops to facilitate internal communication and learning, but also supporting in routineday-to-day tasks including scheduling, managing the flow of, filing, archiving and securing of important/confidential information, facilitating smooth and effective communication with relevant stakeholders and by providing administrative support on small-scale projects.

We need someone who is a quick learner, proactive, and can adapt quickly. Your work directly impacts the future strategic direction of Muslim Aid.

About the Role:

1. Assist in the development and implementation of organisational strategies and plans.
2. Support in the monitoring of key deliverables against identified indicators in the operationalisation of the strategy, including effective coordination with relevant departments to ensure milestones are met.
3. Undertake small-scale project work including researching, analysing and recommending next steps.
4. Where necessary, read, research, and summarise documents, reports, and articles, advising the Head of Strategy on current sector developments.
5. Develop a thorough understanding of Muslim Aid's work areas in order to ensure strategic linkages/appropriate dissemination of information or assignment/follow up of actions.
6. Analyse data and metrics to provide insights and identify opportunities for improvement or innovation

About You:

To be successful in this role, you will need:

1. Educated to Bachelor’s degree level.
2. Experience of organising and coordinating meetings and events.
3. Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
4. Ability to create, organise, and maintain both physical and digital records, ensuring easy retrieval and secure storage.
5. Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.
6. Ability to be flexible and adaptable to changing priorities and be able to quickly adjust plans and schedules as necessary.

 Why you should apply:

Join us as a Strategic Support Officer and play a crucial role in driving our strategic initiatives. Facilitate stakeholder communication, manage strategic documentation, and assist in research and analysis to advance Muslim Aid’s mission. Ready to make a difference? Apply now!

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

About the role:

When a person or their family member sustains a spinal cord injury it is a life changing experience. They can experience a huge drop in confidence, lose their independence and can feel isolated and that no one understands what they’re going through. Back Up was started by volunteers and our volunteers remain at the heart of everything we do, including shaping and delivering our range of services.

The Volunteer Development Assistant will be the main point of contact for volunteer enquiries and requests and will work across Back Up to understand volunteer needs in order for the volunteer team to grow and support delivery of our life changing services. They will be responsible for the administration and coordination of the annual calendar of volunteer training events ensuring that prospective volunteers feel supported and well prepared, and everything is in place for delivery of high-quality training.

Lived experience is an advantage; but most important is you sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description[BH1] .

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Executive Assistant to Oasis Group CEO

(a charity committed to community transformation)

Permanent, full-time contract.

Salary:  £37,416 per annum (Including London Weighting)

 Are you an Executive Assistant or Operations Manager looking to work for a charitable organisation that is passionate about making positive change to the communities it works in?  Oasis has a new opportunity for an Executive Assistant to provide high level support for our Group CEO.

Oasis Charitable Trust is a growing and fast-moving charitable organisation, a movement supporting young people and their families in 8 countries worldwide. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full, God-given potential.

An opportunity has arisen for an organised and experienced senior-level Executive Assistant who is comfortable supporting our Group CEO and working alongside our Founder. Working as a key part of the Oasis Group Office, no two days will be the same and the pace is fast, yet the work and opportunities will be hugely rewarding.

This key role requires the successful candidate to:

· Provide support to the Group CEO in leading the Oasis family, ensuring effective governance systems and managing innovation and development

· Provide executive level in-person support to our Group CEO which may mean UK travel to meetings, media appearances and conferences.

· Collaborate with other members of the Oasis Group Office to provide general administrative support and diary management to Oasis senior leaders

· Offer wider project support when needed (e.g. events and gatherings).

This is a challenging role working with a team of inspirational and driven, high-profile change-makers.  You will be well-supported by the Group CEO and Founder and will work alongside the Founder’s EA and Group Office Assistant. The successful applicant will be able to demonstrate professionalism, calmness and be an ambassador for the Oasis ethos in their day-to-day work. Working alongside the Founder and Group CEO require this role to be largely London office-based with occasional national travel.

For your expertise and commitment, Oasis can offer:

· An opportunity to work alongside people with passion and a purpose, being part of senior level meetings in media and government.

· A truly supportive network and family of staff in a motivating working environment.

· A non-contributory defined benefit pension scheme with 7% Employer contributions.

· 25 days annual leave (plus Bank Holiday), rising to 33 days over time.

· A Cycle to Work scheme and eligibility to join a cashplan healthcare scheme.

· The opportunity to be part of a movement making positive change in communities.

For further information or to apply, please go to the Oasis UK charity website. 

This is a rolling recruitment campaign until a suitable candidate is found, so please submit your CV and covering letter at your earliest convenience .  In your covering letter, please answer the following three questions:

1. What inspires you about this role and what is your motivation for applying?

2. Please give examples that demonstrate you have the personal qualities, experience and knowledge required for this role.  As well as general administrative skills, highlight your experience servicing senior staff, Boards/Trustee meetings, your innovative/entrepreneurial flair, project work, any volunteer work and transferrable skills you can bring.

 3. After researching the Oasis ethos and 9 Habits, do any of these stand out to you?  How might you incorporate them in your daily work and practice?

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.  If you require any assistance to overcome potential barriers, please let us know.  Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. 

We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.  The successful candidate will need to show proof of right to work in the UK.  Oasis supports Equal Opportunities. Registered Charity No. 1026487

Slavery is the fastest growing crime in the world.  There are thought to be 40 million people enslaved worldwide and, based on our own research using police data, more than 100,000 victims in the UK alone.

Justice & Care is an anti-slavery organisation working internationally to address slavery and human trafficking, provide release and care for victims, dismantle criminal networks and bring perpetrators to justice. It works to protect communities at risk from traffickers and spark systemic change by working with policy makers and other key stakeholders. 

Our Purpose: Joining forces to end modern slavery.

Our Mission: By bringing together specialists, we work to prevent slavery, to release and care for victims, to uncover and dismantle criminal networks and to spark systemic change.

Our Values: As an organisation we have a set of core values that underpin and inform all we do:

• We are collaborative

• We are courageous

• We are experts

• We are relentless 

• We are pioneering

This role

We are recruiting for an experienced senior HR professional to take ownership of all UK HR functions within the organisation, building on the structures already in place to ensure we are a supportive and dynamic place to work.

Justice and Care is at an exciting moment with the imminent launch of a new ten-year strategy and this role will be at the forefront of helping the organisation thrive as we seek to increase our impact.

The Head of HR is a standalone role but will work closely with the Global leadership team and form part of the UK Leadership team. They will be responsible for managing the day-to-day HR operations, overseeing recruitment, employee relations, employee experience, learning and development, reward, talent management, people analytics, EDI and wellbeing. 

Your main responsibilities will include;

• Developing and delivering a forward-thinking People Strategy. 

• Leading on all people-related activities throughout the full employee life cycle including recruitment and onboarding, performance management, leavers, and related policies and systems. 

• Leading on the development, updating and day-to-day implementation of progressive HR policies and processes. 

• Leading on all employee relations matters ensuring are handled fairly and consistently in line with legal requirements and Justice and Care’s policies and procedures.

• Implementing and overseeing all learning and development and training programmes within the organisation.

• Managing the HR System ensuring it holds accurate information on all staff

• Ensure we have in place robust and competitive pay and reward frameworks, supporting high performance and career progression. 

• Work with the Director of Finance and the Finance team to ensure the accurate processing of payroll. 

• Line manage the Executive Assistant/Team Administrator.

Please visit our website to view the full job description and for details of how to apply. 

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The HR Manager will be responsible for managing the day-to-day HR operations, focusing on delivering high-quality HR services. The role oversees employee relations, employee experience, learning and development, reward, resourcing, talent management, people analytics, EDI, wellbeing and payroll. The HR Manager will ensure the effective execution of HR processes and the maintenance of HR good practices across Muslim Aid, with a specific focus on using HR metrics to inform strategic decisions.

About the Role:

1. Oversee and manage all aspects of HR operations, ensuring compliance with legal and organisational policies.
2. Oversee the onboarding process for new hires, ensuring they receive all necessary training and introductions to Muslim Aid policies.
3. Manage the recruitment process from job posting to hiring, ensuring a smooth and efficient candidate experience.
4. Respond promptly and effectively to HR-related inquiries from employees and management.
5. Conduct training sessions to educate employees and managers on HR policies and best practices.
6. Oversee the performance review process and ensure it is conducted fairly and consistently across all departments.

About You:

To be successful in this role, you will need:

1. Bachelor’s degree in Human Resources, Business Administration, or a related field.
2. Proven experience in managing HR operations and a team within a small to mid sized organisation.
3. Strong background in employee relations, including handling disputes and ensuring compliance with employment laws.
4. Excellent leadership and team management skills, capable of mentoring and motivating the HR team.
5. Strong communication skills to effectively liaise with both internal and external stakeholders.
6. Strategic HR management abilities to align HR functions with organisational goals.

 Why you should apply:

We are looking for someone who is passionate about helping others, enjoys problem-solving, and is seeking a role where they can make a real impact and experience growth. As an HR Manager, you will have a unique chance to make a significant impact in a mission-driven organisation dedicated to global humanitarian efforts. You will work with a diverse and collaborative team, enhancing your leadership skills and HR expertise.

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.