Supporter Manager Jobs in Liverpool

Job Title: Fundraising Officer– UK based
Contract type: Permanent – part time 21 hours per week
Salary: £28,000 FTE
Base: Remote
Reports to: Fundraiser

Do you want to make a difference to the lives of others? Do you want to work with like-minded professionals in a great team?

Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced people thrive in all aspects of their lives at any age. We listen, offer help and guidance and we develop projects that really can make a positive difference.

Rees Foundation delivers learning and development opportunities to public and voluntary sector commissioners, businesses, other agencies, and professionals.

The Fundraising Officer will join the charity during an exciting time as it grows and expands its business development, fundraising and income generation.

This role can be undertaken remotely so we are accepting applications from anywhere in the UK, although you will be required to attend the office in Worcestershire at least monthly.

There will be some UK travel required on occasion so the successful candidate should be willing to travel.

Position Overview

We are seeking a highly motivated and organised individual to join our team as a Fundraising Officer. In this role, you will play a vital part in supporting our fundraising efforts to advance our impact in supporting care experienced people.

The Fundraising Assistant will work closely with the Fundraiser to execute various administrative and operational fundraising activities, manage donor relationships, and contribute to the overall success of our fundraising initiatives.

We’re looking for someone with great people skills, as well as drive, initiative, and determination. You’ll excel in communication, both face-to-face and in writing, with a knack for crafting persuasive funding proposals tailored to various stakeholders. You’ll be diligent with details and accuracy and have a dynamic approach to your work. You will be a natural problem solver, always looking to improve upon current processes to enhance efficiency. You will develop and maintain both internal and external contacts and be able to research and undertake analysis of funding streams, bids, and tenders and support in their collation and submission.

Responsibilities include but may not be limited to:

Prospect Research:

Conduct research on prospective donors, including individuals, corporations, and foundations, to identify new funding opportunities and support donor cultivation efforts.

Communication:

Conduct research and develop compelling fundraising proposals for trusts, foundations, corporations, and individuals. Assist in creating and distributing engaging fundraising materials, including appeal letters, newsletters, and social media content, to captivate donors and promote our fundraising initiatives.

Donor Management:

Assist in maintaining donor records, including contact information, donation history, and communication preferences, using a CRM database.

Donation Processing:

Process donations, issue acknowledgment letters, and ensure accurate recording of donations in the database.

Fundraising Campaign Support:

Assist in the planning, coordination, and execution of fundraising campaigns and events, including mailings, online fundraising initiatives, and donor appreciation events.

Grant Administration:

Assist in the preparation of grant proposals, reports, and other grant-related materials, ensuring compliance with grant requirements and deadlines.

Reporting:

Generate reports on fundraising activities, donor trends, and campaign outcomes to track progress and inform decision-making.

Administrative Support:

Provide administrative support to the Fundraiser, including scheduling meetings, preparing documents, and managing correspondence.

Collaboration:

Collaborate with staff across departments to integrate fundraising efforts with other organizational activities and initiatives.

Strategic:

Work closely with the Fundraiser to develop and implement the charity’s fundraising and income development strategy.

It will be beneficial if you have a working knowledge of the UK charity framework and Fundraising Regulatory requirements.

Joining the Rees Foundation will give you the opportunity to thrive in a diverse and passionate working environment.  You will be able to develop your commercial and Foundations/Trust bid writing and fundraising skills to secure vital resources and contribute to the growth and impact of the organisation. If you are passionate about making a positive difference, we invite you to apply for this exciting role.

At the Canal & River Trust, we believe life’s better by water, and that the waterways we take care of make an important contribution to the health and wellbeing of local communities and economies.  We have an extraordinary range of professionals to help bring our waterways to life, including people with the knowledge and skills to deliver high-quality geographic information systems and services.

Working for the Trust we believe passionately that our waterways can play an important role in mitigating the impact of climate change, helping to reduce the levels of greenhouse gas emissions which drive global warming. Our network of canals and river navigations in the hearts of towns and cities are perfectly placed to provide ‘net zero’ solutions & reduce the impact of climate change, as well as providing fantastic green & blue doorstep destination spaces for everyone to enjoy.

The Contactless giving Fundraising Team sits within the wider F2F Fundraising and Individual Giving Team

This important role entails working with the Trusts regional teams as a Team Leader within the wider Face to Face (F2F) fundraising team In this particular instance this role will have a focus on championing our Contactless Giving Workstreams across the regions, with the support of their face to face fundraising colleagues.

They are responsible for delivery of our contactless giving programme and ensuring that they are able to setup a maintain a varied programme of workstreams by sourcing and providing key technology and tools to all of the Trusts regions. You will help drive delivery of the agreed Team and individual targets and KPI’s for the region(s) with a particular focus on Contactless Giving.

This role will work across the regions as a dedicated national support and will be required at times to provide hands on coaching, training and support regionally to drive ongoing engagement and enthusiasm for the programme. They will also support the Regional Face to Face Fundraising Managers to identify and business case potential future opportunities when required.

You will play a significant role in supporting the day to day management of our contactless giving income stream by supporting our F2F Fundraisers, regional colleagues and volunteers, ensuring our Values & Behaviours and performance excellence standards are met on a consistent basis.

Location & coverage
You will be working remotely and should expect to spend more than 50% of your week out on location meeting with your fundraising team across the region.

There is an expectation of working some weekend days at our key regional events, spread over the year and being a part of the weekend Contactless Giving management rota, which denotes working at least one weekend per month.

As a remote worker you will be assigned one of our main hub spaces as as your formal base

Relevant hubs include:  Leeds, Ellesmere Port, Burnley.

Working Hours: 37 hours Monday to Friday with occasional weekend & bank holiday working.

The regularity & flexibility of travel will be discussed further at interview stage. 

Knowledge, Skills/Qualifications & Experience

Key Accountabilities: 

• Work with the Contactless Giving Fundraising Manager to devise robust strategies to achieve weekly & monthly volume and quality based fundraising targets, particular focus on Contactless Giving within the regions, Museums and attractions and our F2F Fundraising teams.
• Develop contactless fundraising techniques with the Contactless Giving Fundraising Manager that improve income generation for the Trust.
• Support the Face to Face fundraising management team with reviews and business casing of future fundraising opportunities for the face to face & regional fundraising programme.
• Ensure management of key contactless giving channels including devices, signage, branded clothing and collateral all contain contactless donation touchpoints across the network.
• Adhere to the IOF and Fundraising Regulator Code of conduct.
• Handle all sensitive and data protected information obtained by donors as confidential and in a safe and secure manner in line with the Trust’s GDPR and Security Procedures.
• Ensure regular Compliance checks and training sessions are delivered to the F2F team and Regional colleagues, particualrly around Contactless Giving.
• Clear, regular and timely communication with the Team and all members of the senior management team.
• Nurture and maintain positive relationships with regional colleagues to support delivery of F2F fundraising priorities, engagement and training; particularly contactless giving programme.
• Coach and mentor team members in the region and support the maintenance of performance targets and improvements where needed.
• Ensure that all data input and insight reporting is maintained for the benefit of the team including key systems such as CRM, Evergiving and other fundraising platforms and technologies.
• Support operational processes for managing equipment, managing suppliers, regulatory compliance and complaints management.

Skills, knowledge & experience:

Practical: 

• Demonstrable communication and interpersonal skills, ability to motivate and inspire people.
• Customer service experience is desirable.
• Passion for the waterways, canals and blue spaces is desirable but in no way essential.
• Knowledge in fundraising is desirable but not essential
• Support for the Canal & River Trust’s aims and vision.
• Passion for the waterways, canals and blue spaces is desirable but in no way essential.
• Enthusiasm for keeping our local waterways attractive and safe for all to enjoy now and in the future. 
• Drivers license is essential.

General:

• Excellent communication skills.
• Excellent interpersonal skills
• Highly self-motivated and hard working.
• Ability to work to and self-manage targets.
• Ability to adapt to working in varying locations and demonstrate flexibility.
• Confident with MS Office applications and quick learner at using a range of digital platforms.
• Understanding of GDPR and handling data sensitively

We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.

What We Offer

In addition to your salary of £32,000 + Car Cash Allowance, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits=:

• 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years
• Home working status with ‘hub’ facilities available if a need to work outside of home – flexibility. Monday to Friday working, no weekend working. 
• Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc. 
• Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters. 
• Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme. 
• 2 days paid volunteering leave, volunteering for local community project work.

At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.

All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.

When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity. 

Location: To cover the Leicestershire, Northamptonshire, Nottinghamshire and Lincolnshire area 

Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the East Midlands area. 

Deadline for applications: 10th November 2024 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews to be conducted: Mid-November 

Start date in role: 6th January 2025 

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly. 

Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable. 

Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes. 

What we offer: 

• A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns) 

• Birthday day off 

• Enhanced sick pay and compassionate leave 

• Death in service benefit 

• Pension 

• Employee Assistance Programme 

• Flexible working 

• A rewarding role with purpose 

• Be part of a skilled, friendly team with an engaged Board of Trustees  

Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.

Specifically seeking candidates with: 

• frontline support service experience 

• a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses) 

• experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities. 

• research and advocacy skills – you will reach out to other organisations to support your cases where required 

• competent IT skills for remote work 

Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma. 

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview. 

A DBS check is required due to the sensitive nature of our service. 

Join us today and be part of the solution!  

Join us as the Network Coordinator for the Liverpool Access to Advice Network (LATAN) and be at the forefront of transforming access to legal advice and support in Liverpool!

As the Network Coordinator, you will play a crucial role in driving greater buy-in and commitment to LATAN, ensuring its sustainability and growth. This dynamic role involves securing funding, growing robust collaborations with community organisations, and building strong relationships with key stakeholders to support and elevate the network.

Requirements

1. A sound working knowledge of third sector organisations in Liverpool
2. Fundraising experience and the ability to secure long-term funding.
3. Strong skills in managing and coordinating multiple tasks and projects efficiently.
4. Experience in building and nurturing partnerships and identifying opportunities for collaboration.
5. Ability to develop detailed work plans, timelines, and reports that showcase positive outcomes and impacts.
6. Ability to use a variety of ICT tools and systems, including Office365.
7. Ability to manage own workload whilst collaborating with others.
8. Experience in social policy and campaign work or ability to support and amplify social policy and campaign efforts within the network
9. A commitment to the active promotion of equal opportunities and anti-discriminatory practices.

About us

Established in 2020 through a groundbreaking project funded by Liverpool City Council (LCC), The University of Liverpool, and Citizens Advice Liverpool, LATAN has become a strong, evidence-led network strengthening innovative collaboration in the Liverpool advice sector. By working in partnership and developing a thriving community of practice, LATAN is enhancing how advice services operate in the city.

The British Gas Energy Trust (BGET) helps families and individuals in England, Scotland and Wales experiencing hardship and who are struggling with energy debts.

You will be joining us at a time where many have been negatively impacted by the cost-of-living crisis and require financial support with their energy bills. You will be joining a collaborative and friendly organisation that is committed to helping individuals facing fuel poverty.  

We are looking for an experienced AAT Finance Assistant to help us in our mission to alleviate the detrimental impact of poverty, with a focus on fuel poverty.

This role will be within the small, dedicated Finance team, supporting the Head of Finance with the day-to-day running of financial operations and general finance enquiries.

This role is for 30 hours per week which can be worked across four or five days (Monday to Friday)

Roles & Responsibilities

· Manage the purchase ledger function efficiently and accurately

· Processing of invoices and expenses into the accounting system Xero

· Matching of purchase orders with invoices and requesting of approvals

· Managing payment processes for all suppliers and expenses with supporting documentation

· Maintaining the purchase order log, raising of purchase orders from approval requests

· Communicating with suppliers regarding of invoice queries

· Setting up of new supplier accounts and maintaining existing account details

· Liaising with the Trustees regarding the payments, and agreeing a quarterly payment rota

· Monitoring the monthly progress for all Grants, including reconciliations and preparation of the monthly payments

· Assisting the Head of Finance with the preparation of the monthly management accounts, to include balance sheet reconciliations and journals and other related ad hoc tasks

We are a virtual organisation, and all work from our respective homes, however we meet up weekly on Teams, and meet up at least twice a year (in person) for our team events.

What skills we are looking for in a candidate:

· AAT qualified

· Proven experience as a Purchase Ledger Clerk or similar role

· High attention to detail and ability to work within strict deadlines

· High degree of accuracy and strong numeracy skills

· Excellent time management skills and self-motivated

· Demonstrate ability to manage several tasks at once

· Proactive communication and team-working skills

· Experience of using finance systems on a day to day basis (Xero or similar)

· Experience with all Microsoft applications and databases

What can we offer you:

· Excellent salary package

· Working from home with occasional need to travel to team meetings or other events

· Medical cover

· Life insurance

· Pension scheme

An amazing 12 month FTC role at a Children’s Charity, as Communications Officer who deliver and support the creation of fundraising materials, for both print and digital use. You may be a marketer, communications or content expert, excited to learn more about support-facing communications and fundraising. You will join a sector leading team. This role can be based either in the London office, hybrid, or remotely.

Key responsibilities:

- Produce inspiring content for supporters over a range of channels

- To deliver and support on the creation of bespoke fundraising proposals and impact reports, gathering content from across the organisation, writing compelling copy and creating sleek layouts.

- To continue to develop, design and grow the digital communications offered by the High Value Communications team for supporters.

- To project manage the production of more complex materials involving internal and external stakeholders.

Your Experience:

- Highly developed written and verbal communication skills to understand, interpret and present information in a clear and persuasive way for a range of audiences.

- Ability to collect information and data from various sources, analyse findings and present them clearly and accurately in a way that meets desired outcomes.

- Ability to negotiate with individuals and build and maintain effective working relationships.

- Design: Desirable but not essential, some experience of working with Adobe packages (InDesign, Photoshop, Spark) and Canva.

This is an opportunity to make a difference to children's lives, and join a rewarding working environment, being part of a friendly and nurturing team, and offering stimulating and challenging work with plenty of development opportunities.

The charity offer a variety of rewards and benefits including; generous annual leave, employee benefits and assistance programme, pension and life assurance schemes. The charity want to ensure roles are accessible and inclusive of everyone, which is why they offer a high degree of flexibility around ways of working. Equality, Diversity and Inclusion (EDI) is at the heart of what they do.

- 12 month FTC

- Location- Flexible. You can work either in the London office (Shoreditch), hybrid or remotely.

- London Salary- £31,703- £34,851

- Home based Salary- £28,837- £31,985

- Salary breakdown- £28,337 - £31,485 base (An additional allowance of £3,366 will apply to applicants working from London, or £500 if home based). They have a minimum of one working day in the London office to claim London weighting allowance. 

Firm closing date Thursday 14^th November 9am, please apply now to avoid disappointment.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

WasteAid is an international organisation working in low- and middle-income countries to deliver environmental and economic empowerment programs. They focus on supporting emerging green businesses and grassroots entrepreneurs, helping to enhance livelihoods for marginalised communities, promoting circular economy innovation, and contributing to a cleaner, healthier future.

WasteAid is currently looking for an Interim Deputy Director of Programmes, a crucial role responsible for ensuring the effective management and delivery of WasteAid's global initiatives, providing leadership, capacity building, and support to the international programmes team. 

As a member of the Senior Management Team reporting to the Director of Programmes, the Deputy Director will lead and supervise the programmes team. Key responsibilities include resource mobilisation, ensuring programme quality and accountability, and overseeing performance management. The successful candidate will actively participate in in-country programme management, coordination, and strategic meetings alongside the Director of Programmes and country team members. Collaboration with Finance colleagues will be essential for timely budget development, financial planning, and cost management. Additionally, the Deputy Director will support the Director of Programmes in engaging with donors, partner organisations, and external stakeholders to strengthen WasteAid's representation. Regular field visits to support programme teams will also be part of the role.

We are seeking a well-rounded programme professional with significant experience in managing complex international development programmes. The ideal candidate will have a proven track record in leadership, particularly within multidisciplinary teams and diverse cultural contexts. You should excel in providing oversight for a varied portfolio of complex, donor-funded projects and possess strong diplomatic and coordination skills, enabling you to build and maintain key relationships with internal and external stakeholders at all levels.

This is a fully remote, UK-based interim contract lasting approximately 6 months, with the potential to extend to a permanent position depending on both parties' interests. The role is full-time, but part-time (4 days a week) might be considered. Eligibility to work in the UK is required, and some international/national travel may be requested. 

How to apply

WasteAid and Prospectus encourage applications from all individuals, regardless of age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity status. If you meet some of the criteria but not all, you are still encouraged to inquire and learn more, as Prospectus can guide you through each aspect of the role and support your application. 

Prospectus is dedicated to supporting candidates throughout the application process. To apply, please submit your CV initially and begin preparing your supporting statement. If your experience is suitable, you will receive the full job description, and a call or meeting will be arranged to brief you on the role, ensuring you have all the information needed to formally apply. We look forward to connecting with you soon. 

Job Title: Money & Energy Adviser

Reports to: Money & Energy Advice Service Lead

Location: Based at home/preferred place of work, with travel across the region as required

Hours: 37.5 (full time) Monday to Friday. Hours to be agreed with successful candidate. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post

Contract: Full fixed term contract, ending 31 March 2026

Salary: 35 hpw £27,000 pa - pay review pending Jan 2025

(plus expenses, pension, and generous annual leave)

To deliver money and energy advice service for kidney patients struggling with their energy and water bills and other costs of living challenges. You will provide subject matter expert support within our Patient Support Services team, and will work closely with our Patient Support & Advocacy Officers to develop and grow this service in your area.

Summary
To raise awareness of the service and build strong relationships with kidney patients, professionals, and other kidney stakeholder groups in your defined geographic region.

Key responsibilities
• With support, establish the Kidney Care UK Money & Energy Advice Service in the region for patients and carers at risk of fuel poverty to access independent support on money and energy matters
• Responsible for the day-to-day delivery of the Money & Energy Advice Service across the region, effectively managing an ongoing caseload
• Provide practical advice to patients, assessing their needs and identifying sources of support to resolve financial, practical and psychosocial challenges.

• Activities will include creating budget plans, completing income maximisation checks and benefit claims, carrying out switching exercises and Home Energy Surveys (this is not an exclusive list of tasks)
• Responsible for identifying cases where FSA approved advice is required, and supporting patients in the referral of their case to our approved partner organisation or other appropriate regional/national services

• Act as a gateway to local information and access to:

• Kidney Care UK Patient Grants service, raising awareness of the service and supporting applications
• Kidney Care UK Patient Support & Advocacy Service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
• Kidney Care UK Counselling Service and other appropriate services to meet patients’ emotional and physiological needs

• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and facility effective reporting to Kidney Care UK and our funders
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst kidney patients, their families, carers and professionals across the region
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you

Are you a digital technology expert that wants to help Methodist communities explore the online world?

Do you have a desire to develop new ways to fulfil our calling?

Can you inspire others to use and grow technology in their own contexts?

If so, we are keen to hear from you…

The Role

The North West England Methodist District (NWED) is seeking to appoint a Digital Enabler. The role is home-based, with travel throughout the District. The Digital Enabler will facilitate the effective participation by all members in the life of the Church in the North West England District by supporting stakeholders at all levels to facilitate digital evangelism and building and maintaining the District’s online presence.

NWED

NWED came to being in September 2024 following the joining together of a number of Methodist Districts. We cover the geographical area of Cumbria, Lancashire, Greater Manchester, Merseyside, and parts of Cheshire and Derbyshire. Within this are inner city, industrial, post-industrial, suburban, and rural areas – no two towns are the same.

The District embraces a rich breadth and variety of theological perspectives and worship styles. A range of fresh expressions of Church (messy church, café church, arts-based projects, digital spaces etc.) are nurtured without neglecting the other, more traditional, expressions and all are equally valued.

We exist primarily to advance the mission of the Methodist Church in our District by supporting churches and circuits (a circuit is a group of churches served by a team, including one or more ministers). The District seeks to support each circuit and church to meet the needs of their members and the communities in which they serve, offering opportunities to worship, work and learn together.

Find out More

The application closing date is 11th November, 2024.

For an informal and confidential discussion about the role, please contact Heather Fergusson, District Secretary: Administration and Compliance on Tel: 01-772-37-21-60 (Ext: 103) 

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in Preston and Sefton. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Preston and Sefton. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.  

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays pro-rata
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; 10:00 on 5 November 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

NB:

If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.

This role requires you to be out in the community raising awareness and attending community events, giving awareness talks in schools/businesses etc, please only apply if this role would be suitable for you based on your location.

Midlands - BIRMINGHAM, COVENTRY, LEICESTER, DERBY, NOTTINGHAM, NORTHHAMPTION.

North East - NEWCASTLE, SUNDERLAND, MIDDLESBROUGH, DURHAM.

The Robin Cancer Trust is looking for two Community Engagement Officers to help make our vision of reaching every young person in the UK with our life-saving cancer campaigns a reality. This will be a regional role, based in either the Midlands, or North East. We are the UK’s germ cell cancer community, and our mission is to save lives!

We do this by:

• Educating young people with our life-saving cancer awareness talks.
• ​Engaging young people with our award-winning cancer campaigns.
• Empowering young people affected by germ cell cancer, all across the UK.

Our values:

• Respect: Not only for the important work we undertake, but also for the people who support our mission. We believe in open, honest, and empathetic communication between ourselves and to our community.
• Creativity: We are a small team with a big vision – in order to drive the change we want to see in the world, we must innovate, disrupt and experiment.
• Trust: We are accountable to each other & our beneficiaries. We are responsible for upholding these values and the quality of work we undertake – and will do so with integrity at all times.

If our mission, vision, and values inspire you and resonate with you, please apply to join our team – we want to hear from you!

Overview:

• Salary: £15,000 (FTE £25,000)
• Hours: 21 hours per week flexible working between 7am and 7pm (evenings and weekends as required)
• Location: Home-based in in Midlands or North East but this is an outreach role so you'll be out and about in the community raising awareness.
• Contract type: 3-year contract - This post is funded by The National Lottery Community Fund

Staff benefits:

• Annual Leave - 33 days (pro-rated based on hours + 8 public/bank holidays)
• Mental Health days (whenever you need them, obvs)
• Flexible working (around you, not us)
• Remote working (we all are)
• Work Laptop (+ whatever else you need to do your job)
• Work Phone (we like a Google Pixel)
• Health & Wellbeing initiatives (Health Cash Plan + Free Counselling)
• Employee Perks (Discounts & Exclusive Deals)

Our culture is the most important thing to us – we want someone to join our team with passion, creativity, versatility, and strategy. We are looking for someone to make this role their own, to help guide our charity through the next phase of our growth, and for someone who will learn and grow with us.

Job Purpose

The Community Engagement Officer will work as a core part of our Service Delivery team. The role will lead work to coordinate and deliver community-based activities, using evidence-based approaches, to support early diagnosis of germ cell cancer. They will engage younger adults face-to-face (through a variety of methods including training, awareness raising and outreach activities) to provide information on germ cell cancers, cancer prevention, self-examinations, and early signs and symptoms. 

Key Responsibilities 

• To build a deeper and more localised understanding of the population in their region and develop effective approaches to engage communities of younger adults who may be underserved by cancer education in order to break down barriers to early presentation.
• To deliver key cancer-related health messages through a variety of methods, for example providing cancer education and awareness presentations to community groups, community talks and delivery of awareness-raising activities.
• To support other public health initiatives and cancer awareness outreach activities across their region.
• To develop awareness of signs and symptoms of germ cell cancers amongst young adults and encourage people to seek earlier medical intervention.
• To support recruitment of Survivor Ambassador Volunteers and support them to be involved with cancer awareness activity where appropriate.

Person Specifications:

• Be experienced in community engagement and partnership working in a community environment.
• Experience in building and maintaining partnerships.
• Positive and proactive with the ability to motivate, engage and support the delivery of our awareness programme.
• A confident and approachable communicator who adapts the message to fit the needs of our audience.
• Build strong relationships; Foster trust and co-operation among colleagues, stakeholders, community leaders and commissioners.
• Quality driven; you naturally seek high standards and actively seek to improve them. 
• Value and remain open to new ideas and perspectives.

Essential qualifications, skills, and experience:

• Excellent relationship-building and interpersonal skills.
• Excellent organisational and time management skills.
• A proactive approach to challenges, employing a flexible approach to achieve goals.​
• Full driving licence.

Please note: the duties outlined in this job description are not intended to be exhaustive and may be subject to periodic review and amendment to meet the needs of The Robin Cancer Trust. Recruitment will be subject to the successful completion of an enhanced DBS check.

We encourage all applicants to write a cover letter explaining why you are interested in joining our team - please use this opportunity to clarify which regional role you are applying for - the Midlands, or North East.

Closing Date:  Saturday 23rd Nov 2024

Depending on the number of applications we received for this job vacancy, we may close the application window early, so we would encourage you to submit your application as soon as possible. We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.

The Robin Cancer Trust is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

At The Robin Cancer Trust we know we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives, and experiences, to collectively make a difference.

If there is anything we can do to assist you in your application or preparations to be interviewed for this job vacancy, please let us know so we can ensure you have a positive and comfortable experience.

Birchwood provides essential support and accommodation services for vulnerable people at critical points in their lives. Our services encompass mental health and wellbeing support, homelessness prevention, social inclusion, and community engagement through a comprehensive programme such as counselling, mediation, housing and homelessness support, therapeutic accommodation, employment support, and wellbeing behaviour change activities.

Job Overview:

Birchwood Charity is seeking an enthusiastic and committed Volunteer Co-ordinator to join our team as part of the Mental Health & Wellbeing Service. 

The successful candidate will play a crucial role in the ongoing development of our volunteer programmes through recruiting, retaining, supporting, and recognising the contribution of our volunteers.

This role will also strengthen our inclusive engagement programmes with our communities and foster a sense of community and volunteer belonging, ensuring volunteers are valued and recognised for their contributions.

Key Responsibilities

Volunteer Recruitment and Coordination:

• Develop and implement approaches to attract and recruit volunteers from diverse backgrounds.
• Creating and matching volunteers to appropriate roles based on their skills, interests, and availability.
• Work with community members to develop and sustain volunteer peer led approaches to supporting service beneficiaries and communities.
• Responsible for managing and supporting volunteers.
• Organise and facilitate volunteer orientation and training sessions to prepare volunteers for their roles.
• Provide ongoing support and guidance to volunteers, addressing any concerns or issues promptly.
• Promote volunteer opportunities through various channels, including Birchwood social media platforms, community events, local media, and partnerships with local organisations.
• Develop and implement initiatives to boost volunteer engagement and satisfaction, including regular check-ins and feedback sessions.
• Foster a welcoming and inclusive environment where volunteers feel valued and part of the team.
•  Plan and execute volunteer appreciation events and recognition programmes to celebrate the contributions of our volunteers.
• Manage and maintain the volunteer database, including contact information, availability, training records, and other relevant details.
• Prepare regular reports on volunteer activities, participation rates, and programme outcomes for review.
• Create and maintain a comprehensive volunteer schedule to ensure adequate coverage for all programmes and events.
• Maintain accurate records of volunteer contributions and achievements for recognition purposes.
• Ensure our volunteer experiences are both inclusive and accessible.

Corporate Partnerships:

• Manage and facilitate partnerships with companies seeking to engage their employees in paid voluntary work at the Birchwood Charity as part of their corporate social responsibility and social value initiatives. 
• Develop and maintain relationships with corporate partners, coordinating volunteer schedules, and ensuring that both the needs of the charity and the volunteers are met effectively. 
• Organise volunteer orientations and training sessions, oversee project assignments, and provide ongoing support and communication to ensure a positive and impactful experience for all participants. 
• Help integrate local company corporate support into the Birchwood mission, enhancing the charity's outreach and impact in the community.

The postholder will also be familiar and build on:

o Inclusive Practices

o Local Control

o Relationship-Driven

o Place-Based Focus

o Inclusivity

General Responsibilities

• Communication:

Maintain clear and consistent communication with volunteers and community members using current platforms and new methods to keep everyone informed and engaged.

• Reporting:

Keep accurate records of volunteer activities and progress, providing regular reports to the Mental Health & Wellbeing Development & Improvement Manager.

• Collaboration:

Work closely with other team members and external partners to achieve community development goals. Foster a collaborative environment where ideas and resources are shared to benefit the community.

Qualifications:

• Proven experience in volunteer coordination, or a related field.
• Experience of developing and growing volunteer peer led approaches in communities.
• Understanding of asset-based approaches to growing our communities.
• Good interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Strong organisational and project management skills.
• Passion for social inclusion and community empowerment.

Additional Information:

• This is a full-time position.
• A valid current driving licence and access to a vehicle are essential. 
• Background checks will be conducted as part of the hiring process.

Live Music Coordinator

We have an exciting opportunity for a Live Music Coordinator in the North of England to support the delivery of live music experiences improving the health and wellbeing of children and adults through the healing power of live music.

This is remote working role in the North of England, so please only apply if you live within a commutable distance of the area.

Position: Live Music Coordinator

Location: Remote based in the North of England (Yorkshire and Humberside, North West or North East).

Hours: Full time, 37.5 hours per week

Salary: £23,400 per annum

Contract: Fixed term contract until end of June 2025, with the potential to extend beyond this date.

Closing Date: 5pm on Friday 8th November

Interviews: Interviews will be held on 20th and 21st November.

The Role

The Live Music Coordinator will facilitate the delivery of live music experiences across the North of England, improving the health and wellbeing of children and adults through the healing power of live music.

You will work with professional musicians to share live music with people who may not otherwise get to experience it, organising programmes with partner organisations, in line with the organisation’s strategy and operational plan.

You will also support the delivery of the annual programme of live music experiences communicating with hospitals, hospices, care homes and the community. This includes those living with dementia, who have mental health problems, or who are seriously ill.

Main duties and responsibilities include:

• Coordination of the live music programme
• Prepare reports and appropriate feedback to the Live Music Manager and support to the Fundraising and Communications team as per the reporting timeframes required
• Inform the Live Music Manager of progress and developments
• Support the Live Music Manager to manage and deliver services
• Encourage, collate and monitor feedback reports from healthcare centres, participants and musicians
• Ensure effective administration in accordance with the UK-wide system for facilitating and contracting of individual health and care settings and musicians
• Provide copy for publications such the newsletter and Annual Report.
• Support Safeguarding and Health and Safety compliance within geographic area of responsibility

Why join the team?

You will be offered on the job training and support for your development alongside other fantastic benefits:

• Opportunity to work your hours flexibly
• 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
• Employer pension contribution of up to 6%
• Employee assistance programme
• Enhanced Maternity Pay
• Budget for personal development and training
• Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
• Opportunity to help share live music with people who may not otherwise get to experience it. 

About You

You will have proven administration experience ideally delivering a similar provision within health and social care or arts setting and a passion for live music.

You will have:

• Effective communication skills
• Good knowledge and understanding of data protection
• Proficiency in using MS Office and database systems
• Proven ability to form good working relationships both internally and externally with people on all levels

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

About the Organisation

The charity seeks to give joy through live music through the provision of live music sessions for people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.

Their live music concerts are presented by individual or small groups of skilled musicians who have been carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.

The successful applicants will require a DBS (Disclosure and Barring Service) or equivalent check.

The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.

You may have experience in areas such as Coordinator, Events Coordinator, Conference Coordinator, Concert Coordinator, Music Coordinator, Programme Coordinator, Service Coordinator, Marketing Coordinator, Events Administrator, Conference Administrator, Concert Administrator, Music Administrator, Programme Administrator, Service Administrator, Marketing Administrator, Music, Theatre, Arts, Culture, Events, Entertainment, Admin, Administration.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.

 Supporting the Direct Marketing Manager in delivering growth in income through St John Ambulance’s direct marketing Retention programme via a range of campaigns. You will focus on supporting the Retention strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.

You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

About You:

Having worked in a third sector direct marketing role previously, you will have experience running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure. 

You will have knowledge of usability testing, user research methods and conversion rate optimisation as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR. 

About The Role

• Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes
• Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of Retention campaigns
• Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and relevant performance reviews
• Responsibility for collation of all KPI tracking, trend analysis and activity results that feed into the team’s reporting and performance structure 
• Work alongside the Content team to research and develop retention. To gather information, case studies and photos for use in all direct marketing campaigns. Where appropriate, to liaise with external agencies such as designers and copywriters

Please see the job description for more detail 

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or SJA volunteers wishing to apply, please apply below. 

About Us:

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion. 

  We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.