Supporter Journeys Manager Jobs

We're looking for a Content Designer to research, structure and write user-centred content for Tearfund's channels. This includes Tearfund's website, email, advertising, social media and print channels. We value effective collaboration at Tearfund, so you won't be working in isolation. Instead, you will collaborate with Marketing, UX Design, Graphic Design and Subject Matter Experts to create user-centred content that helps raise income to support Tearfund's work around the world. You'll be familiar with using evidence and data to write and optimise content, as well as running workshops to map user journeys and review content as part of the content production process.

Our successful candidate will have:

• Proven track record of high quality copywriting and/or significant editorial experience
• A clear understanding of content design best practice
• Experience using data and insights to write user-centred content and user journey maps
• Confidence running workshops and championing content design best practice
• Excellent interpersonal, verbal and written communication skills

Poverty is not God's plan. You are. We believe that we all play a part in ending extreme poverty and using our God-given skills to make a difference.

Do your skills, experience and passion match the above? Then we'd love to hear from you!

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

This role is eligible for hybrid working and you will be required to work from a designated Tearfund office and from your home by agreement with the line manager.

All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Delivery HUB: Programmes Coordinator

About Stemettes

We’re Stemettes. An award-winning social enterprise working to engage, inform and connect the next generation of girls, young women and non-binary people into Science, Technology, Engineering, Arts and Maths (STEAM). We run a variety of programmes, workshops, and events that are designed to make STEAM accessible and relatable to young people who are typically underrepresented in these fields.

You’d be working within a fully hybrid organisation located across the UK including freelancers and admins who ensure the smooth running of Stemettes interventions and outreach work.

(PLEASE NOTE: All applications should be made through the Stemettes Website: Stemettes /roles)

About the role: 

As the Programmes Coordinator, you will be the main point of contact for our beneficiaries throughout their journey on our programmes including our flagship mentoring programme, Student to Stemette. This transformative 4-month mentorship pairs beneficiaries aged 15 to 25 with industry role models in STEAM.

You’ll be responsible for the onboarding, ongoing care, and offboarding experience for beneficiaries and support mentors, ensuring the programme delivers exceptional impact. You will live in the details—leveraging feedback to enhance the experience—and build a safe, enjoyable, and high-quality programme journey for all participants.

This is a hands-on, collaborative role for someone full of energy and highly accountable. You’ll thrive if you enjoy working autonomously and collaboratively, are detail-oriented, and are passionate about making a difference in young people’s lives.

Key Responsibilities:

1. Beneficiary Onboarding and Care:

• Serve as the main point of contact for programme participants.

• Manage the onboarding process for mentees and support their journey from application to programme graduation through check-in calls, using Airtable to track progress.

• Provide personalised support to beneficiaries, building relationships so you understand how they have changed and responded to our supportive programme and ensure they are informed about other Stemettes opportunities. You are there to ensure we are looking after their wellness and joy on the programme.

• Address any concerns the beneficiaries might have and ensure their needs are met for a positive and impactful experience.

2. Mentor Onboarding Support:

• Assist with mentor onboarding, including DBS checks and volunteer communication.

3. Feedback and Programme Health:

• Regularly collect and analyse feedback from participants to monitor programme health.

• Maintain an issues log and use insights to drive continuous improvement.

4. Resource and Workshop Development:

• Create and enhance resources, such as 'Meet Guides,' to enrich mentoring sessions.

• Collaborate with the Innovation Lead and Programmes Manager to develop new workshops based on beneficiary feedback.

5. Safety and Compliance: 

• Monitor safeguarding during the programme and follow procedures to ensure a safe and secure environment for all participants and volunteers. This role will be the safeguarding officer for programmes at Stemette Futures with the direct support of the Safeguarding Officer for the whole organisation. 

6. Programme Event Coordinator and Host: 

• You organise and host programme events for all participants, both virtual and in-person.

7. Wider Event Support: 

• All Stemette Futures employees support the delivery of all events and programmes to ensure we directly support the overall mission of the organisation.

8. Travel (UK-wide): 

• You will be expected to travel to areas in the UK a minimum of once a month. All travel, accommodation and food will be covered. If this travel is not part of your working hours you will receive your time back in the form of TOIL which is to be taken within 1 month of receiving it. Reasons for travel; Hub (team) Day, Company-wide Day, Event, Programme Event, Co-working Manager Day, Focus Day

Person Specification:

• Be an excellent communicator with a natural ability to build rapport, particularly with young people.

• Be passionate about STEAM education, diversity, and inclusion.

• Work collaboratively with other teams and communicate effectively across the organisation.

• Be highly organised and comfortable following processes and instructions.

• Enjoy learning new tools and using technology to enhance your work.

• Be solutions-oriented and maintain a calm, positive attitude under pressure.

• Flexibility to travel and work outside of regular office hours, as needed.

• Be able to give and receive constructive feedback.

• Desirable: Experience using MS Teams, Google Workspace and Airtable.

Benefits (Check out our Role Model Employer page)

• Competitive salary of 28,875 -31,250

• 5 weeks holiday allowance

• 4-day week (opt-in) after a successful 3-months probation period

• 8% Match Pension scheme

• Menstruator and Menopause Leave 

• Wellness Package 

• Family Leave 

• Opportunity to make a difference in young people's lives

Please note. All applications will be treated in the strictest confidence. Stemettes is an equal opportunity employer committed to creating an intentionally inclusive workplace. We welcome applications from all backgrounds and experiences.

The job description provided is a sample and can be further customised based on specific organisational needs and requirements.

Pay will be reduced by 8% during the probation period. Your pension will start when you have passed probation. We have a pass, fail, extend to 6 months probation rule.

(PLEASE NOTE: All applications should be made through the Stemettes Website: Stemettes /roles)

Role Summary

Join our team working on our flagship School Plates programme, driving healthier, more sustainable school menus with a focus on London and surrounding areas, alongside a supportive and dedicated team committed to creating positive change. 

The programme continues to go from strength to strength. We’re currently supporting over a third of all local authorities in the UK that cater for over 7,600 schools, feeding over 1.25 million children every day. So far, we’ve been responsible for swapping over 37 million school meals from meat-based to meat-free or plant-based. 

This role is focused on London and the South. We are already supporting over half of all local authorities in the capital. We are entering the final year of an ambitious three-year plan to be working with over 50% of all UK local authorities, influencing the meals for 2 million children daily by the end of 2025. 

Are you passionate and driven about improving school food in London? Can you match our ambition? You’ll support the Programme Manager and Head of Programme, carrying out a wide range of tasks, including managing existing relationships, recruiting new partners, providing advice on menus, getting involved with recipe development, and using your culinary skills to train caterers in their kitchens.

We’re looking for someone to join our team for 4 days a week but are open to applicants looking for flexible working hours including, potentially, 3 days a week.

Reports to: Programme Manager UK
Department: INT Operations
Direct reports: None
Location: Remote (home-based in, or close to, London)
Hours: 28h per week (0.8 FTE)
Salary: £32,000 p/a for 1 FTE of 35h/week (i.e. £25,600 for 0.8 FTE)

Responsibilities

• Broaden the reach of the School Plates programme across London and the South of England.
• Outreach to school caterers (primarily local authorities and contract caterers, but also multi-academy trusts and individual schools as needed) to engage new partners, and manage and develop these relationships.
• Work with the Awards Coordinator to review menus and deliver evidence-based advice to our catering partners, supporting them on their awards journey.
• Deliver Plant-based Cooking in Schools Workshops (in-person and online), including organising and promoting sessions, liaising with partners and attendees, delivering the sessions and collating feedback.
• Work closely with other Chef Trainers to plan and create ‘Plant-based Cooking in Schools’ online course content, including videos and learning materials.
• Contribute to ideas for new plant-based recipes for schools.
• Support our impact measurement work for ongoing programme evaluation, supporter communications, and funding proposals.
• Develop an excellent understanding of the school food landscape, structures of school food provision, and the nutritional guidelines for school food in England.
• Update and maintain an accurate database of activity with our partners.
• Represent ProVeg UK on calls, in meetings and at events, including some public speaking.
• Work closely with Communications Manager to produce engaging new content, including video content, for social media, and the website.
• Support the Programme Manager and Head of Programme with any other projects or tasks, as needed.

Qualifications

Essential:

• Proven track record in relationship management.
• Experienced in planning and delivering plant-based cooking workshops to groups.
• Excellent communication skills with an ability to write effectively and be a confident presenter.
• Flexible and agile approach, with a willingness to be a true team player and fill gaps as needed.
• Proactive with initiative and drive.
• Strong organisational skills.
• Attention to detail.
• Solution-focused and resilient.
• Confident in creating basic spreadsheets and slide decks.
• Ability to work well under pressure and manage time effectively in a fast-paced and small but fast-growing non-profit work environment.
• Ability to work well unsupervised with experience of working in remote teams with a reliable internet connection.
• Passionate about food systems change.
• Alignment with our vision and mission.
• Based in London and able to attend meetings, events, and training to represent the team and programme in and around the capital.
• Willing to travel to events outside of London for occasional workshops and events.  
   

Desirable:

• Experience of working within school food. 
• Experience of working in a culinary setting.
• Experience of managing projects.
• Experience of liaising with local authorities, schools, or other public sector bodies.
• Experience of working in the food, health or environmental sector.
• Experience in the field of nutrition, including an interest in plant-based nutrition.
• Experience of using customer relationship management (CRM) systems.

Benefits of working with us

• A strong organisational focus on personal development, with a designated training budget.
• Provision of a work laptop.
• Flexible, trust-based working arrangements and home-office arrangements.
• Career development support.
• Mindfulness programme - free Headspace account.
• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
• Generous annual leave entitlement - 25 days increasing by one day a year to a maximum of 30 days (plus bank holidays)
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Employee Assistance Programme including counselling
• Access to 24/7 virtual GP Service
• Access to the Wisdom app with exclusive perks and discounts
• Compassionate animal companion leave
• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!

Timeline

The recruitment process consists of two rounds: 1): an online trial task; 2): an interview with the Programme Manager and Head of Programme. 
 

• Application deadline: 27 December at 5pm
• Start date: From February 2025

Further information

Please submit your application using our online form below, including your CV and cover letter. By submitting your application you agree that your personal data will be processed by and shared with our UK entity (ProVeg C.I.C.) and German entity (ProVeg e.V.).
 

About us

ProVeg International is a food awareness organisation working to transform the global food system by replacing 50% of animal products globally with plant-based and cultivated foods by 2040.
ProVeg engages with all relevant stakeholders to create a food system where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet.
ProVeg has received the United Nations’ Momentum for Change Award and works closely with key UN food and environment agencies. 
ProVeg creates global impact, with offices in 14 countries across five continents and more than 220 employees. 

Diversity Statement
ProVeg is committed to equal opportunity in employment for all, regardless of ethnic origin, religion, skin color, gender, age, national origin or ancestry, refugee background, genetic information, disability, marital status, parental status, pregnancy, sexual orientation, HIV status, gender identity, or gender expression. People of Color, women, individuals with disabilities, members of LGBTQIA+ communities, older adults, refugees, and people living with HIV are explicitly encouraged to apply.

In 2020, ProVeg signed the Diversity Charter, a self-commitment and association dedicated to promoting a prejudice-free work environment.

In 2022, ProVeg achieved a score of 88.1% on the PRIDE Index, the LGBTIQ+ Diversity Performance Index, which is over 20 percentage points higher than the overall average of 67.9%.

Data Protection Information for Applicants 
More information about the processing of your personal data during your application at ProVeg e.V. can be found here in German and English. If you are applying at ProVeg INT, more Information can be found here, available in German and English.

We’re looking for a stakeholder relationship manager, someone who excels at persuasive writing and communicating effectively with diverse audiences. In this role, you will manage and present data to highlight our impact, lead the coordination of projects including events and publications, and drive activations that make a real difference.

At Sadler’s Wells everyone is welcome.

The new role of Head of Advocacy and Policy will help ensure dance is at the top of the national cultural agenda as we open our fourth theatre Sadler’s Wells East in February 2025. If you’re thinking to yourself I want a strategic leadership role, I want to make an impact, then this is the role for you. If you're at a stage of your career where you’re looking for a new challenge, you won't get a better opportunity than this.

You’ll be working closely with our Co-CEOs in their public facing roles. You would be responsible for internal and external communications in collaboration with the Marketing & Communications team. This role will be to use data to tell our impact story and elevate our impact.

Your experience of collaborating across teams, evaluation and storytelling will be critical in this role. You’ll be great at engaging stakeholders and statutory funders and have a track record of successfully engaging and supporting teams. This is a people role, so you will need to be able to demonstrate your negotiation and communications skills.

There’s no better time for you to take this leap. You’ll be extending your networking reach and contributing to key sector and industry issues. You’ll be joining us at an exciting time of growth and ambition.

We’re a supportive and hardworking team, working on a variety of projects. We have a ‘smarter working’ approach and encourage both on-site and remote working. Sadler’s Wells benefits include: 

• Employee Assistance Programme 

• Complimentary tickets and discounts 
• Enhanced holiday and time off in lieu policy 
• Additional pay for parental and family leave subject to eligibility

We welcome all applications by 11:59pm BST on Sunday 12 January 2025. Interviews will take place on week commencing Monday 20 January 2025.

For more information, please go to the following link - https://sadl.rs/3ZCAPY4

We are committed to building a culturally diverse workforce and actively encourage applications from Black, Asian and those belonging to ethnic groups that are currently underrepresented within the Arts. Applications from d/Deaf and disabled communities and low socio-economic backgrounds are also welcome. As a user of the Disability Confident Scheme, we guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the Job Pack.

Sadler’s Wells is a PiPA (Parents and Carers in Performing Arts) Charter Partner, striving towards creating a more family friendly working environment.

THE UNIVERSITY OF ABERDEEN

DIRECTORATE OF DEVELOPMENT AND ALUMNI RELATIONS

HEAD OF PHILANTHROPY

REF: DEV134A

The Directorate of Development & Alumni Relations is seeking a creative and motivational leader to nurture, challenge and inspire our growing development team to deliver a bold and innovative strategy to support our new and exciting university-wide fundraising campaign. This opportunity presents the potential to raise transformational gifts at the 6, 7 and 8 figure level from a portfolio of alumni, non-alumni, companies, trusts & foundations and institutional funders. The role reports into the Director of Advancement and will play a key part in shaping the future direction of our Aberdeen 2040 strategic vision.

The successful candidate will have a demonstrable track record in raising major philanthropic gifts together with highly developed interpersonal and communication skills. The ability to build relationships across a large and complex landscape and to inspire and motivate a growing team of people will be equally important.  The role is offered with flexible and hybrid working options.  A relocation would also be supported with a financial package.

This is a truly exciting time to join a successful and growing development operation at Aberdeen.  It also offers an unparalleled chance to work in a beautiful setting between the mountains of Aberdeenshire and the stunning North Sea coastline, surrounded by 530 years of university history.

Salary will be at the appropriate point on Grade 8, £58,596 - £65,814 per annum with placement according to qualifications and experience.

Should you require a visa to undertake employment in the UK you will be required to fulfil the minimum points criteria to be granted a Certificate of Sponsorship under the requirements of the Skilled Worker visa.  At the time an offer of appointment is made, you will be asked to demonstrate that you fulfil the criteria in respect of qualification and competency in English. For research and academic posts, we will consider eligibility under the Global Talent visa. Please do not hesitate to contact Patrycja Bromm, HR Adviser (Graduate Trainee) for further information.

Job Reference Number:  DEV134A

The closing date for the receipt of applications is 16th January 2025

The Directorate of Development and Alumni Relations embraces a diverse working environment and recognises the many benefits this can bring.  Applications from individuals from across all of the equality protected characteristics are encouraged.

Important Information

• We allow flexible working, including the option for compressed hours. We can accept applications to work 4 days/week if preferred.

• The role will require some travel throughout the East Midlands region, and occasional travel to London. All travel expenses are covered. We strongly encourage applications from people based in the East Midlands, although this is not an essential requirement of the role.

• If you have questions about the role, please contact us. Please note that the office is shut from 20th December – 6th January.

• Interviews are scheduled to take between 13 – 15th January.

About the Citizens UK and Living Wage Foundation

The Living Wage Foundation (LWF) was launched in 2011 to tackle in-work poverty. We encourage and celebrate employers that pay the real Living Wage- calculated according to the cost of living - through an accreditation programme. We have additional schemes which address other aspects of in-work poverty, such as insecure contracts and pensions. We also run local and national campaigns to promote the Living Wage in different sectors and regions. There is more information on our website: What do we do?

The Living Wage Foundation is one of several projects run by charity Citizens UK - the home of community organising. Citizens UK train and coordinate civil society leaders to work on the issues that matter to them.

Our culture is driven by our six organisational values: Solidarity, Kindness, Courage, Integrity, Inclusion, and Relational. You can read more here.

Please note, at the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Summary of Role

We are looking for highly motivated and organised individual to deliver our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process.

Responsibilities may change over time, but at present your day-to-day activities will include:

• Growing the Living Wage movement in the East Midlands. You will have remote support from a Senior Manager.

• Provide administrative support to a Programme Manager in an additional region (currently East London).

• Support one of our additional projects or schemes (such as our Recognised Service Providers, Living Hours, Living Pensions, Global Living Wage or Living Wage Funders)

• Additional responsibilities, such as: Working closely with colleagues across the Living Wage Foundation and Citizens UK, develop resources, facilitate meetings, coordinate events, represent LWF externally, contribute to our strategy, develop our policy, and prioritise your training and personal development.  

 Main Responsibilities

Living Wage Accreditation

• Support potential Living Wage Employers through the accreditation process, from dealing with initial enquiries to checking and processing their accreditation.

• Deliver a high-quality experience to accredited employers in your region and build strong relationships. Encourage employers to be advocates and engage with our additional schemes and campaigns.

• With help from the wider team, develop plans and build strategic relationships to grow the number of accreditations in your region.

• Review and monitor Living Wage policy issues and communicate these through internal and external facing guidance.

Project Support

• Provide support to projects which grow Living Wage accreditations and improve the quality of service offered.

• Engage with a diverse range of internal and external stakeholders to further project goals

• Support the growth and development of new and existing Living Wage schemes such as Recognised Service Providers, Living Wage Funders, Living Wage Places, Living Hours, Global Living Wage.

 Administration

• Respond to telephone and web-based enquiries by providing advice and guidance to employers and supporters.

• Provide administrative support for all aspects of the accreditation journey.

• Manage and keep information up to date on our administrative systems, including the Salesforce database of employers.

• Support the maintenance of our systems to ensure efficient processes

• Develop reports to enable effective monitoring and evaluation of our impact and progress against plans.

• Coordinate and administrate steering, advisory or leadership groups as required, including coordinating agendas, sending out timely papers, taking minutes and following up on actions.

Events and Communications

• Plan and organise events to celebrate and grow our network of Living Wage Employers, including playing an active role in the delivery of Living Wage Week and assisting other members of the team with event logistics.

• Represent and speak on behalf of the Living Wage Foundation at internal and external meetings and events.

• Develop or feed into employer resources including marketing materials, blogs, reports, templates and guides.

General

• Work with Citizens UK Community Organisers, members and leaders to promote civic engagement with and ownership of the Living Wage campaign.

• Responsibility for delivering agreed areas of the Living Wage Foundation’s work plan and leading on agenda items to report into team meetings.

• Feed into the Living Wage Foundation strategy and objective development.

• Work collaboratively with colleagues to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders.

  Personal Specification

(D) Desirable, (E) Essential

EXPERIENCE:

• A minimum of 2 years proven, comprehensive experience in an administrative role (E)

• Experience of managing and updating Salesforce or similar databases (D)

• Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D)

KEY SKILLS AND KNOWLEDGE

• Excellent time management skills with the ability to juggle a wide range of competing demands (E)

• Understanding of database and systems management (E)

• Ability to take in and interpret information and present in a succinct manner (E)

• Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)

• Ability to act on own initiative to introduce and develop new systems as appropriate (E)

• Strong attention to detail  (E)

• Strong IT skills to include MS Office and database software (E)

• Understanding of the policy and campaign landscape in the UK (D)

PERSONAL ATTRIBUTES

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)

• A strong commitment to the Living Wage campaign and principles of Citizens UK (E)

 About the Application Process

The Living Wage Foundation is committed to being an inclusive employer. We would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith. We want our employees to be themselves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.  It’s important that our team represents the communities we serve, therefore we are particularly interested to hear from candidates who have experience of low pay.

At Citizens UK, we use Applied, an applicant-tracking recruitment system. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised and reviewed by the panel. The Applied platform also asks some demographic questions before you start your application. Citizens UK cannot see individual demographic responses, only summary statistics to monitor our candidate pool for balance. Applied aims to give an equal chance to be hired irrespective of background. Candidates can opt out of answering the demographic questions.  

We welcome applicants from different backgrounds and will do our best to meet reasonable adjustments and access needs for disabilities during and after the recruitment process.  

Applicants must have the right to work in the UK as Citizens UK is unable to sponsor visa applications. Our community organisers work in the community and their employment is subject to satisfactory standard/enhanced DBS checks.  

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please contact us.

Got any more questions?    

If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions, please contact us (Please note that the office is shut between 19th December – 6th January).

Salary: £21,000 per annum

Positions available: 2

Hours: 35 per week

Contract: 18 month fixed term contract

Location: Worcestershire

Ref: 1476

Cranstoun is an independent charity and leading provider of specialist treatment, harm reduction and recovery services to those affected by drug and alcohol use. Ambition, collaboration, compassion, creativity and respect are our values and we are passionate about adopting a person-centred approach to ensure people feel safe and empowered to live healthier and safer lives. This is an exciting opportunity to become a part of our high performing psychosocial drug and alcohol services.

Our skilled and compassionate people work closely with services users to give them the tools to create positive and lasting change. We combine proven expertise in treatment and recovery with innovative approaches and actively involve those we help in improving the design of the services we provide.

We are looking for people with a strong interest in people and supporting people along their journey. Most importantly, as a Trainee Key Worker you will have a strong commitment to making a difference to people’s journey with alcohol and other drugs and will have a genuine interest in others, compassion, great attention to detail, an ability to work as part of a team as well as independently and good levels of communication skills, both written and verbal. As the trainee programme progresses you will learn the skillset required in order to be responsible for supporting the delivery of a good quality and safe service to the people who use our services, including case management, assessments, care planning, the delivery of one-to-one interventions to include harm reduction and motivational work, group work, and engagement support as well as other associated duties. As part of the trainee role, you will have dedicated study time to undertake the Level 3 apprenticeship qualification and Diploma for Lead Adult Care.

The trainee role is expected to last for a period of around 18 months depending on qualification completion and competency sign off. Trainees who successfully complete the qualification and internal programme will be invited to apply for a permanent Key Worker role within the organisation as they become available.

This trainee role will based within our Cranstoun Worcestershire service. We have specific teams delivering the service across the county, including working alongside community partners and within primary care settings. Trainees will initially be predominantly based in our Worcester hub whilst they learn about the service and commence their traineeship. Once settled into the service, the trainee will then have the opportunity to experience work within one of the specific locality teams across the county.

All posts are subject to an enhanced DBS checks and meet eligibility requirements for enrolment onto the apprenticeship qualification.

All posts are subject to an enhanced DBS check.

For further information, please visit the website via the apply button.

Unfortunately, we are unable to accept CVs.

Closing date: Sunday 29 December 2024.

Interviews to take place week commencing 13 January 2025.

We are committed to equality and diversity and welcome applications from all sections of the community.

Prospectus are excited to be working with a national refugee charity to help them recruit for a New Business Lead - Corporate Partnerships to join their team. This charity is the UN Refugee Agency's national partner for the United Kingdom. They help refugees by advocating for their protection and raising funds that help UNHCR deliver humanitarian relief to displaced families across the globe. They are apolitical and believe that every person fleeing conflict and persecution has the right to seek protection, regardless of their race, religion, nationality, political affiliation, or social group.

Thanks to their UK supporters, UNHCR teams can deliver humanitarian relief to families left with no one else to turn to. From rushing life-saving aid to civilians fleeing the frontlines of conflict, to ongoing care, such as education and healthcare, for families whose lives may remain in limbo for years.

This role is offered on a flexible full-time 18 months contract basis paying a salary between £45,500 to £50,500 per annum with flexible hybrid working arrangements at their London office.

This newly created new role will be responsible for securing high-value, seven-figure (financial and non-financial) partnerships with corporate entities that protect and empower refugees globally. The post holder will lead the prospecting cycle: from first meeting, through to opportunity development, through to negotiation and contracting. They will oversee the development and implementation of strategic partnership prospecting, manage relationships with key corporate prospects, and line manage a Senior Corporate Partnerships Officer.

They are looking for someone with a demonstrable track record of securing seven-figure corporate partnerships and developing new business strategies. They are looking for a candidate with demonstrable success across all types of corporate support, including grant-based, brand-led, pro bono, in-kind and employee engagement. They are looking for someone with demonstrable experience of working with multiple stakeholders in a complex, multi-cultural and international environment. The ideal candidate will have experience in business development in an international development or humanitarian organisation.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

About Us

VoiceAbility is a leading national charity working across the UK to support people, who face disadvantage or discrimination, to achieve their goals and rights and have their voice heard when it matters most.

We foster a culture of collaboration, innovation, and inclusivity, where every team member is valued for their unique contributions. Guided by our mission to amplify underrepresented voices, we are committed to professional development, offering tailored opportunities for growth, learning, and leadership. Our values of empowerment, respect, and integrity underpin everything we do, ensuring a supportive environment where both individuals and the organisation thrive in driving meaningful societal change.

We are seeking an exceptional Commercial Director with a strong marketing and commercial sales background, coupled with proven experience in delivering strategic growth in competitive market environments. This pivotal role combines entrepreneurial vision, sales expertise, and operational excellence to drive sustainable revenue growth while strengthening our position as a trusted advocate for underrepresented voices.

Role Purpose

The Commercial Director will be a driving force behind VoiceAbility’s mission, leading the charge in shaping and executing bold growth strategies that secure new revenue streams and enhance the organisation’s reach. Combining proactive entrepreneurial leadership with sharp market intelligence and stakeholder influence, you will deliver measurable results in revenue generation, service expansion, and operational excellence, ensuring VoiceAbility thrives as a not-for-profit leader in a competitive landscape.

Key Responsibilities

1. Strategic Leadership and Growth Execution

1. • Implement and oversee the organisation’s long-term growth strategy.
   • Translate organisational objectives into actionable marketing and business plans.
   • Oversee contract retention and tendering processes to secure new business and revenue.
   • Represent VoiceAbility as a credible advocate to policymakers and key stakeholders.

2. Market Expansion and Revenue Growth

1. • Identify and exploit new geographic markets, customer segments, and funding streams.
   • Strengthen relationships with commissioners, stakeholders, and customers to drive growth.
   • Leverage market research and business intelligence to maintain competitiveness.
   • Proactively build opportunities to enhance VoiceAbility’s market position.

3. Brand, Marketing, and Public Engagement

1. • Strengthen VoiceAbility’s brand positioning as a trusted and influential voice.
   • Create strategic partnerships to lead and support multi-channel campaigns to drive public awareness and engagement.
   • Use storytelling and data-driven insights to enhance visibility and credibility.
   • Ensure the organisation remains visible and respected in its field.

4. Operational Efficiency and Innovation

1. • Leverage technological advancements, including AI, to improve operational efficiency and customer engagement.
   • Monitor trends and opportunities to ensure strategic readiness and innovation.

5. Team Leadership and Strategic Influence

1. • Build and lead a high-performing commercial team, equipping them with the intelligence and tools to drive growth, by utilising their individual strengths
   • Foster a collaborative, innovative team culture aligned with organisational objectives.
   • Influence policymakers, industry leaders, and stakeholders to achieve VoiceAbility’s strategic mission and vision.

Skills and Competencies

To excel in this role, the successful candidate will demonstrate:

• Strategic and Commercial Expertise: A proven track record of delivering growth, securing contracts, and driving financial performance.
• Sales and Marketing Acumen: Proven ability to develop targeted campaigns, secure new business, and retain client loyalty.
• Stakeholder Engagement: Evidenced expertise in building trusted relationships with commissioners, policymakers, and partners.
• Operational Innovation: Experience leveraging technology, including AI, to enhance service delivery and decision-making.
• Leadership and Team Development: A proven leader with the ability to inspire, develop, and manage high-performing teams.
• Commitment to Diversity: Strong understanding of embracing diverse perspectives in stakeholder engagement and service delivery.
• Professional Credentials: Membership of relevant professional bodies and/or a degree in business administration or marketing is an advantage.

How to Apply: Please click on the apply button to be redirected to the VoiceAbility website.

Closing Date: Friday 3rd January 2025 – 1700hrs

Please note, given the importance and value of this role to the organisation, we will interview suitable candidates who match our criteria on a rolling basis and may appoint before the closing date.

Can you lead Friends of the Earth in our mission to achieve climate justice?

We are seeking to appoint an Executive Director to lead Friends of the Earth (England, Wales & Northern Ireland) at a crucial domestic and international moment for climate, environmental and social justice.

You will motivate, inspire and build the capacity of a growing and diverse network of people coming together to transform our environment into one which is flourishing, sustainable, and socially just.

You will do this as a passionate and effective advocate for an environment that’s getting better, a safer climate, abundant nature, healthy air, water and food. We work from the grassroots to the global in communities throughout England, Wales and Northern Ireland to playing our part in the international network of our sister organisations around the world.

We are looking for someone with established credibility and standing within the environmental and/or social justice sectors, someone able to inspire our activists, staff and allies, and to attract funding and resources to enable our vital work; someone with outstanding strategic vision and organisational leadership as well as a collaborative approach to build and deliver transformative work internally and externally.

With exceptional communication and relationship skills and an empathetic approach, you will inspire and lead our engagement across the political landscape and engage with a widening range of communities. Fostering equity, diversity and inclusion, including our commitment to becoming an anti-racist organization, you will be key to our work in pursuit of a just and sustainable world for all.

CLOSING DATE: THURSDAY 2nd JANUARY 2025 (AT 23.59)

For more information please read the information pack.

HOW TO APPLY AND KEY DATES

Please apply by sending a curriculum vitae, supporting statement and Equality & Diversity form to our recruitment team, details in the Information Pack.

Your supporting statement should be no more than 2 pages of A4 and address the key requirements of the person specification with relevant examples of your experience and outline why you are interested in the post.  Please state if you wish to be considered under Disability Confident.

To ease administration, please combine into a single Word document. Please do not use PDF format.

We are undertaking direct recruitment via this process. Additionally, Oxford HR are assisting us via an executive search process. If you are engaged with that, please continue to route your application via them. All applications will be reviewed jointly.

Key dates: 

Closing date: Thursday 2nd January 2025 (at 23:59)

First stage

1st Interviews:  Wednesday 15th/ Thursday 16th January 2025 (online via Teams meeting) 

Second stage

Meetings with key stakeholders: Wednesday 22nd/ Thursday 23rd January 2025 (online via Teams meetings) This will include meetings with representatives of our Boards, management, staff, Nations and the recognised union (Unite).

2nd Interviews: Wednesday 29th/ Thursday 30th January 2025 (in person at our London office)                                     

We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture. 

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.

Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.

Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 1.3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

To apply please complete the application along with a copy of your CV and covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

It’s an exciting time at BookTrust, we’re investing in developing our traded offers to enable us to provide more intensive support and reach more families to get children reading. We need a New Product Development Lead, to drive new product development in response to key new markets for BookTrust – fostering, adoption agencies, local authorities and primary schools. Working with our Proposition Development Manager, Product Developers and new commercial team, the postholder will design and develop new products and services that meet customer needs, our organisational goals and most importantly our puts our families’ needs at the heart of design.  The postholder will take a ‘test and learn’ approach, making rapid progress against our most risky assumptions, whilst also sketching out and engaging the organisation in a 3 year product development strategy.

Objectives and Deliverables for the role:

• Lead the development and prioritisation of our key product hypotheses and build out 3-year development plan scenarios for Story Explorers (our brand new subscription offer) and prioritised primary school offers (tbc) including (not exhaustive) our optimal subscription model, online support model for parents/carers and practitioners, parent/carer push notifications, B2B customer journey.

• Work with our research and impact team to establish robust design learning approach and methodology that supports us to make rapid progress against hypothesis testing and ensure our Story Explorers offer has maximum impact with families.

• Work closely with our supply chain, IT, digital and books teams to scope feasibility and define key product parameters and design requirements early in the development process. 

• Create excellent documentation including concept boards and low fidelity prototypes, process maps, development roadmap, empathy maps, ecosystem maps and value proposition canvas’ to support ongoing development to support the development of our new offers. 

• Establish project group, structures and ways of working to support ongoing offer development and establish the right level of governance for development work.

• Coach and support more junior designers/line reports to nurture BookTrust’s in-house service design capability.

Would suit someone who:

• Has strong practical experience of using design thinking or human centered design approaches to develop new products and services.

• Has a product or service development background in a mid-large organisation/company.

• Has some commercial/social enterprise experience.

• Is used to combining on and off-line touchpoints to create impactful products and services.

• Is very comfortable with ambiguity and guiding stakeholders through it.

• Understands that brilliant collaboration is at the heart of design.

PLEASE NOTE: Applying as soon as possible is advised, as the vacancy may close early, due to the high volume of applicants.

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details can be found on our website) to discuss your requirements further.

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

ABOUT THE ROLE

Hours of work: 15 hours per week flexibly (including evenings/weekends to meet new volunteers)

Salary: £26,280.80 per annum, pro rata (£10,512.32 for 15 hours)

Place of work:  The Ark Workshop, Lockerby Road, Liverpool

Contract type: 1 year fixed term contract due to funding

Closing date: Friday, 10 January 2025, at 23:59

Do you want to be a member of a Charity and Community that believes in kindness and for everyone to have opportunities and enjoy life as a core message in their values?

Do you have a passion for helping people reach their full potential and make a positive impact on others?

Do you have skills and talents in effective coordination, administration and supporting people to become volunteers in our vibrant Community?

Can you link with local groups and volunteer networks to promote opportunities within L’Arche and showcase what we have to offer to a wider audience and stakeholders?

Could you be creative in the identification and development of roles that use volunteers’ skills to bring friendship and other benefits to the Community? 

If this sounds like a role you would love and you'd love to become a member of our wonderful Community, then have a read of our recruitment pack and apply.

As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:

• Paid sick pay, up to a maximum of 7wks (depending on length of service)
• Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
• Interest free loans and salary advances available
• Free eye tests and a contribution towards the cost of glasses if you need them for work
• Free DBS / PVG checks
• Free SSSC registration
• Free Blue Light Card
• Professional membership fees paid if they are directly relevant to your role
• Free Employee Assistance Programme available to everyone
• Up to 5 days paid compassionate leave
• Up to 6 days paid (pro rata) for time off for emergency dependents leave
• Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
• Paid mileage costs at HMRC rate
• Working from Home Allowance for those in office-based roles but for whom no office is provided
• Specialist bereavement counselling for employees and their family members
• Free Life Assurance up to 4 times gross annual salary
• Access to the Bike to Work scheme
• Joining shared meals since cooking and having a meal together is what we are all about

Main purpose of the role:

The Volunteer Coordinator will provide effective coordination, administration and support to volunteers including recruitment and orientation. You will link with local groups and volunteer networks to promote opportunities within L'Arche. The Volunteer Coordinator will be creative in the identification and development of roles that use volunteers' skills to bring friendship and other benefits to the Community.

Key essential criteria

• Knowledge of social care organisations, the third sector and issues facing adults with learning disabilities;
• Experience of volunteering (ideally within the social car sector) and volunteer management or HR or coaching;
• Experience of maintaining databases: accurately recording information, reporting and identifying errors in data;
• Competent in using Microsoft Office (Outlook, Word, Excel, and SharePoint); 
• Supportive and enthusiastic about working with an organisation which is both a high quality service provider and an ecumenical Christian community open to people of all faiths and none;
• Self-motivated and ability to manage own workload on a daily basis and be accountable for the delivery of own workload;
• Satisfactory enhanced DBS record check;

About us

L'Arche Liverpool is an energetic Community. We provide support to people with learning disabilities. Our services include supported living accommodation, and The Ark Day Service, our Community Hub.

We pride ourselves on being a place of welcome and kindness. We support people to build relationships, share our skills and gifts, and be a beacon of hope and diversity.

A full job description and person specification can be found in the Recruitment Pack.

The closing date is Friday, 10 January 2025, at 23:59

Interviews will take place on Thursday, 16 January 2025

Please note that visa sponsorship is not available for this role. You will need to hold the existing right to work in the UK to apply. 

To apply, please read the full job description and person specification and answer the questions on our online application form.

Please also read our privacy notice for job applicants.

REF-218 521

Are you passionate about delivering a casework function to regulate charitable fundraising and protect the public? 

Prospectus is delighted to be partnering with the the UK's charity regulatory body for the recruitment of a Case Officer on a full-time permanent basis. This role is offered on hybrid basis with two days based in their London office.

The regulator was launched in 2016 to promote good fundraising by charities and to protect the public from unacceptable fundraising practices. It works with other sector bodies and regulators to ensure that charities and other fundraising organisations understand their responsibilities when it comes to legal, honest, open and respectful fundraising. Reporting to the Case Manager, Case Officers are the initial point of contact for members of the public, charities and fundraising agencies when a complaint is made to the Fundraising Regulator.

As a Case Officer, you will deliver excellent service to all stakeholders, and you will investigate and resolve complaints in a prompt and efficient manner. Working in a busy, supportive and committed team, you will manage your own caseload and will undertake independent research and support on a variety of related projects. You will ensure consistent and robust evidence-based decision making and will maintain accurate and timely records.                    

To be considered for this post, you will have experience in a casework or complaints-handling environment. You will have the ability to investigate, analyse and exercise judgement in complex situations, and will have exceptional verbal and written communication skills. You will have the ability to understand the regulatory framework that the regulator operates within, and will operate with honesty, integrity and sincerity in all that you do to ensure that cases are resolved efficiently.              

This is an exciting opportunity to play a key role in the development of complaint handling across the charity sector. Please apply by submitting your CV in Word format (cover letters are not required at this stage). Successful candidates will be contacted and will be asked to complete a supporting statement.      
   
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.