Supporter experience manager volunteer roles in hillingdon, greater london

We are converting Warm Wales from a CIC to a charity to open up new opportunities and ensure the organisation structure underpins it’s mission. Our Board of Trustees is currently a small one of 4; we would love to expand our number to include people with a wide range of business experience in order to support us. This is a voluntary role but not an overly demanding one, we meet once a quarter and are very conscious of our colleagues' valuable time.

The Board of Trustees are keen to recruit new trustees to help us grow and develop and we are keen to recruit new trustees who have any of the following skills and experience:

• Third sector or charity organisations
• Marketing, PR, or communications
• Risk management
• Welsh language speakers or learners

Experience of previous Trusteeship would be advantageous but not necessary, we can assist with training.

What difference will you make?

You will strengthen and diversify our Trustee Board; you will bring your wealth of knowledge and experience to help and support us, your input will be invaluable in pushing our plans forward and you will be working with some of the most enthusiastic people in the voluntary sector.

The general responsibilities of trustees:

• Ensure that Warm Wales complies with its governing document, charity law, company law and any other relevant legislation or regulations.

• Ensure that Warm Wales pursues its objects as defined in its governing document.

• Ensure Warm Wales applies its resources exclusively in pursuance of its objects.

• Contribute actively to the Board of Trustees' role in giving firm strategic direction to Warm Wales, setting overall policy, defining goals and setting targets, and evaluating performance against agreed targets.

• Seek to ensure the financial stability of Warm Wales.

In addition to these statutory duties, each Trustee should use any specific skills, knowledge or experience they have to help the Board of Trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing guidance on new initiatives or any other issues in which the Trustee has specialist expertise.

Terms of appointment

The initial term is 3 years including an inital co-option period of 6 months as a trial period and if we then agree to continue, a further 2 years and 6 months.

The Trustees meet four times each year as a Board. These meetings are held during the working day in our Port Talbot office but Trustees who are further afield may join online.

The interview process will involve current Board members so you will have the opportunity to meet some of the people with whom you could be working in the future.

Trusteeship is a voluntary, unpaid role, but if you possess the energy and skills to make a real contribution to tackling fuel poverty which often hits the most vlnerable members of society, you will find the work extremely rewarding.

If you want to make a difference and you share our ambitions and aspirations please apply to become a Trustee. You will be warmly welcomed.  If you are interested in applying to join our board, please send us your CV.

Slough CVS is a local infrastructure charity, working in partnership to build a thriving and sustainable community and voluntary sector, supporting local groups, charities and residents to live healthier, safer and more independent lives. We are looking to appoint successful candidates to our Board of Trustees, with one candidate filling the Treasurers’ post, and others with professional experience in any of the following:

 - People and Culture (including Safeguarding and EDI)

 - Marketing/PR

 - Digital Transforation and Tech

 - Legal

As a Trustee, you will…

• Be an ambassador for Slough CVS, our work and the wider VCSE sector  Help shape to the strategic direction of Slough CVS
• Make sure Slough CVS has policies in place that comply with current legislation and promote good practice
• Make sure that staff, money and other resources are used appropriately, and that this is always monitored properly
• Support the income generation and outward facing activities of the charity
• Spend time with different elements of our organisation, getting to understand our work and promoting a collaborative way of working
• Make sure that the needs of the voluntary, community and faith groups, and residents, are always at the centre of decisions taken by Slough CVS
• Participate in the cycle of meetings and make sure that decisions taken at meetings are implemented.
• Attend any necessary training sessions and events to promote your knowledge and professional development in the role of Trustee.

As a Trustee you will need…

• To be committed to developing your knowledge and understanding of how Slough CVS is run, including engagement work both locally and regionally.
• To be committed to supporting and promoting Slough CVS’s vision and mission  To understand and believe firmly in the work that we do and our values
• To demonstrate strong leadership skills
• To be a creative thinker and help Slough CVS develop innovate new areas of work
• To be committed to supporting Slough CVS values and Equality, Diversity & Inclusion policy
• To have excellent communication skills and be able to build agreement and also challenge convention, constructively.
• To be an active member of the board, committing the time and thought needed

For the Treasurer role, you will need to have the required skills and and professional experience in finance/ accountancy/audit.

Please see the Trustee Recruitment Pack for more information. 

Job description

"We are looking for 10 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 10 vacancies available through this programme, other options are available if your skills match our criteria".

About the Role

The Enhanced Professional Development Programme (ePDP) Coordinator plays a pivotal role in driving the success of our flagship professional development initiative. This position is responsible for managing the end-to-end execution of the ePDP, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.

Key Responsibilities

• Programme Management
• Oversee the effective implementation of the ePDP, ensuring alignment with organisational goals.
• Welcome participants to the programme, providing orientation materials and clarifying expectations.
• Participant Support & Progress Tracking
• Conduct initial skills assessments to identify individual development needs.
• Monitor and document participant progress, providing regular updates to stakeholders.
• Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).
• Coordination & Communication
• Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.
• Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.
• Engagement & Feedback
• Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.
• Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).
• Reporting
• Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.

Required Skills

• Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.
• Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.
• Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.
• Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.
• Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.

Preferred Qualifications

• Experience in coordinating professional development programmes or similar initiatives.
• Familiarity with data analysis to assess programme effectiveness.

Job Types: Part-time, Volunteer

Benefits:

• Work from home

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: Remote

HR Trustee

Role description

St Albans & District Foodbank is looking for a Trustee with Human Resources experience. We currently have seven active Trustees and are looking for enthusiastic and talented people to join our Board.

The Foodbank serves the local community providing emergency food for those facing crisis. In the last 12 months we provided over 14,000 food parcels. We distribute food via ten weekly distribution centres that are run around the district by our committed volunteers. We currently have 7 part-time staff and over 130 active volunteers.  We are more than a Foodbank as we offer wellbeing, signposting and advocacy services, both directly and in conjunction with other agencies.

Trustee meetings are held 6 times per year, typically on the third Tuesday of alternate months between 4.00 and 6.30pm.  Trustees are expected to undertake additional work for the charity between meetings, subject to their availability and skill set, for example representing the Charity at local events or with partnership organisations.

The Trustee role is voluntary and unremunerated, though reasonable expenses can be reimbursed.

Being a Trustee

The challenge of being a Trustee requires, amongst other things:

• ability to understand management information; 

• the ability to share and embrace knowledge and specialisms and 

• an understanding of the legal duties, responsibilities and liabilities of trusteeship;

• strong communication skills and an ability to contribute effectively at meetings and

• a strong commitment to the objectives of the Foodbank.

Trustees have collective responsibility for the governance of the organisation and for all decisions made by the Board.  They set the strategic direction for the organisation, ensuring alignment with the Foodbank’s values and are responsible for setting organisational policy, defining goals, agreeing the financial plan, evaluating performance and ensuring that strong relationships are maintained between the Trustees and the Management and Volunteer Team.

What we are looking for:

The Foodbank is looking for an experienced HR professional with a thorough understanding of good HR practice.

In addition to the general Trustee responsibilities described above, the HR Trustee will be the lead for HR issues on the Board and will support the Charity’s CEO on HR related issues. This includes recruitment and retention, setting and reviewing salaries, training and development, and implementing HR best practice policies and procedures.

We are looking for someone who wants to help their local community and work towards the eradication of food poverty whilst supporting the Foodbank to provide emergency food to those who find themselves in crisis.

 We are committed to building a diverse Board of Trustees and encourage applications from people of all backgrounds, particularly those with lived experience or professional or other knowledge of food poverty. 

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• Provide support to the CEO on matters of urgency and importance to the organization.
• Manage the agenda for meetings the CEO holds ensuring all actions are allocated for actioning
• Sign post management across the organisation as required
• Handle multiple tasks and priorities simultaneously
• Organizing and coordinating meetings, appointments, and events to ensure efficient time management for the CEO
• Handling Communications: Acting as the first point of contact for the CEO, managing correspondence.
• Preparing reports, presentations, and other documents needed for meetings and decision-making.
• Assisting with various administrative tasks such as record-keeping and office management.
• Coordinating specific tasks as assigned by the CEO
• Acting as a bridge between the CEO and other senior management, ensuring smooth communication

Requirements

• Excellent communication skills.
• Excellent organizational skills.
• Experience in fast-paced environments.
• Good IT skills.
• Ability to use remote systems.
• Ability to engage with others well.
• Good people skills.

Benefits

• This is a UK-based, 100% fully remote and flexible role.
• Supportive team and management to enhance your skills and build on your experience.
• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our staff and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

Fundraisers wanted to support East London Waterworks Park in developing and implementing our fundraising strategy.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for fundraisers to contribute to our community-led fundraising strategy, to develop relationships with funders and to write funding applications. 

You would join our fundraising circle, which coordinates our fundraising efforts. It is currently exploring grant opportunities and developing relationships with businesses and other funders. We meet online on Google Meet and volunteers complete agreed tasks remotely. 

If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you. 

We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers. 

We would also love to hear from potential volunteers without experience but with transferable skills.

East London Waterworks Park is an exciting and ambitious project. Without funding we won’t be able to make it happen, so you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.

Use your skills to ensure every child can grow up in the love of a family, never orphanages, and join the board of Hope and Homes for Children, a brave, can-do organisation with an ambitious and collaborative team.

Location: Open to applications from any global location

Time commitment: Up to a day a month

Closing date: Friday 2nd May

Who we are.

For almost 30 years, Hope and Homes for Children has been driven by an unwavering belief: every child deserves to grow up in a loving family, never in orphanages. We’re working to transform care systems and eliminate orphanages worldwide because we know that the last thing an orphanage can provide is the first thing a child needs – someone to love them. We help to bring millions of separated children back to family.

Our unique strength lies in our practice base – hands-on experience in successfully closing orphanages and reforming childcare systems. An estimated 5.4 million children live in institutions around the world. We’ve already helped reduce the number of children in Romanian institutions from over 100,000 to less than 4,000, and we’re close to eliminating ALL orphanages entirely in Romania, Bulgaria, Moldova and Rwanda whilst scaling our work across India, Nepal, South Africa, Kenya, and Ukraine to support overhauling their child care systems.

Our advocacy reached a watershed moment when all 193 UN member states unanimously agreed that orphanages must be eliminated – a historic first in global child welfare. Now, with refreshed branding and strategic partnerships that amplify our impact, we’re embarking on our most ambitious decade yet. Our goal? To create a decisive shift in how policymakers, businesses, and society view institutional care, establishing family-based care as the only acceptable standard.

We’re architects of systemic change, successfully influencing EU funding regulations to prioritise family-based care over institutions. We’re also working closely with governments to ensure child care reform remains central to Ukraine’s reconstruction efforts, and spearheading major conferences across Asia.  We’re building unstoppable momentum for change.

While our achievements are significant, they’re just the beginning of our journey to ensure every child grows up where they belong – in a loving family.

The opportunity.

As poverty deepens and discrimination persists, an estimated 5.4 million children remain confined in orphanages – 80% of whom have at least one living family member who could care for them with the right support. This is why our work has never been more critical.

We stand at a pivotal moment. By 2030, we aim to build a global consensus that orphanages are an unacceptable way to care for children. Working as a catalyst, our strategy ‘Alive With Hope’ focuses on three key objectives:

• Implementing national reform across 9 countries.
• Building influential partnerships to secure significant commitments to make child care reform a human imperative.
• Developing innovative financing mechanisms to support global reform.

To help drive this ambitious agenda forward, we’re seeking three exceptional individuals who share our unwavering commitment to transforming children’s lives to join us as trustees.

Who we are looking for.

As we drive toward this ambitious goal, and current board members come to the end of their terms, we are looking for someone to join us with the following skills and experiences:

• Strategic Leader: We’re seeking an individual with significant experience in one or more of the following areas; governance, risk management, partnerships, advocacy, or NGO leadership to strengthen our strategic oversight and help drive our ambitious plans forward. Understanding of the charity sector would be particularly valuable.

While Board meetings are usually held in London, there are options to join virtually, and we are open to applications from individuals based in any location.

We’re looking for individuals who:

• Bring energy, rigour, and an entrepreneurial spirit.
• Can act as critical friends, asking the challenging questions while remaining supportive.
• Are willing to invest time in understanding our work.
• Share our ‘can-do’ mentality and belief that change is possible.
• Can contribute to a collegiate board culture that values robust discussion and mutual support.

You believe fundamentally that children belong in families, never in orphanages. Beyond this commitment to our cause, you bring strategic vision coupled with practical insight and the ability to work collaboratively as part of our dedicated Board.

While Board meetings are usually held in London, there are options to join virtually, and we are open to applications from individuals based in any location.

If you share our values of courage, integrity, and excellence, we want to hear from you. We actively encourage applications from diverse backgrounds and experiences, as we believe this strengthens our ability to achieve our mission. We’re particularly interested in hearing from candidates from diverse ethnic minority backgrounds, women, and younger trustees who can bring fresh perspectives to our work.

You’ll join a high-calibre Board where your contribution will be valued. We provide comprehensive induction, including opportunities to visit our programs and see first-hand the transformation we’re achieving.

Time commitment.

Our Board meets quarterly in London (with an option to join virtually), with meetings designed to maximise engagement and impact. We also hold an annual two-day away day, either in the UK or one of our operational countries, providing valuable insights into our frontline work. Subcommittees meet virtually, 4-5 times annually, ensuring efficient use of trustees’ time while maintaining robust governance. Overall, we expect the time commitment to be up to a day a month, including board and committee meetings, ad hoc discussions and preparation for board meetings.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close Friday 2nd May.

Want to support a migrant organisation striving for systemic change? We are looking for a trustee with HR expertise to contribute to the governance of an organisation, whilst centring migrant voices and experiences, and embedding our campaigning and policy work within a migrant-led agenda to help make a just society for migrants a reality.

​The role of an MRN trustee

As with any small charitable organisation, we are reliant on the skills and dedication of the trustees to support the organisation. We pride ourselves on a diverse board which primarily consists of those with the lived migrant, including refugee experiences.

As a trustee, you are instrumental in ensuring that MRN is achieving its objectives and purpose, and it is complying with its governing document and other legal requirements. Trustees are key to developing and delivering the strategy that will help drive the organisation forward.

With our Chair stepping down due to capacity reasons, we are seeking a Chair to lead the board and organisation. Alongside this, through a skills audit and analysis of our gaps, we have identified the following areas of expertise to have a full complement of skills and knowledge on the board: HR, fundraising and income generation for small/medium UK charities or businesses.

We want to reflect the communities we engage with, and therefore want to continue to attract those with the lived experience of migrating or the refugee system, who are from racialised or migratised backgrounds. We are also keen for those under 25 and those living outside of London to apply.

As a trustee you will be able to apply your significant skills and abilities, while working alongside devoted and enthusiastic trustees and staff who are committed to working and campaigning for the rights of all migrants.

Trustees duties and responsibilities

• Ensuring that MRN pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy

• To ensure MRN follows effective governance to meet regulatory and statutory requirements and complies with its governing document (i.e., memorandum and articles of association), charity law, company law and any other relevant legislation or regulations

• To make balanced and informed decisions in the best interests of the charity to achieve its purposes, and avoid personal conflicts of interest when making decisions

• Ensuring that MRN applies its resources exclusively in pursuance of its charitable objects (i.e., the charity must not spend money on activities that are not included in its own objects, however worthwhile or charitable those activities might be) for the benefit of the public

• Ensuring that MRN defines its goals and evaluates performance against agreed targets

• To act responsibly, reasonably, and honestly, and safeguard the good name and values of MRN

• Ensuring the effective and efficient administration of MRN, including having appropriate policies and procedures in place

• Ensuring the financial stability and probity of MRN

• Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds

• Following proper and formal arrangements for the appointment, supervision, support, appraisal, and remuneration of the CEO

In addition to the general qualities of a trustee, we are specifically looking for the following experience:

• A significant understanding of UK HR policies and procedures to ensure compliance with legal and regulatory requirements.

• To provide oversight and strategic guidance on HR matters, advocate for best practices in employee management

We would expect the trustee with HR expertise to sit on the staff committee which is due to be formed.

Supporting our events has something for everyone! With roles based at our community events and mass participation events there are plenty of opportunities to get involved in a fun, memorable event experience.

Event support volunteers help our events by marshalling, welcoming participants, setting up and stewarding.

Our volunteers help to run and structure the events better, keep participants safe and allow us to continue to raise money for our care services.

Each role requires a different level of commitment, so please get in touch if you think you can help.

"I love helping at events, there is such a sense of camaraderie"

Event Volunteer

Lay Trustee
Remote based
Approximately 4 to 6 board meetings per year in London
Voluntary, with expenses 

We’re looking for a leader with vision and a passion for the work of the College. We expect that our Trustees play a very important role at the Royal College of Emergency Medicine (RCEM). 

Decisions made by the Board of Trustees will help set the direction of our charity, play essential role in decision-making and have a major influence on the success of our work. Becoming a trustee is a fantastic way to make a difference for our organisation and our vital work in local communities. 

Trustees are responsible for the overall governance and strategic direction for RCEM and for developing the organisation’s aims, objectives and goals in accordance with governing documents as well as financial, legal and regulatory guidelines. You can find out more about the roles and responsibilities of Trustees on the gov uk website guide called: The Essential Trustee. You can also see more information on our website.

Applications will be by CV and covering letter, via the application button.

Closing date: Midnight on 12 May 2025.
Interview dates: Expected to be held in first week of July 2025.

Role Overview

As the Volunteer Executive Assistant, you will play a crucial role in supporting the CEO by managing key administrative and strategic tasks that help drive the organisation’s success. This position offers a unique opportunity to work closely with senior leadership, gaining insight into high-level decision-making and organisational strategy.

You will act as a trusted partner to the CEO, assisting with scheduling, communication, and project coordination to ensure smooth day-to-day operations. 

This role is perfect for someone who:

Enjoys taking initiative and finding creative solutions to challenges.

Has a keen eye for detail and can anticipate the needs of leadership before they arise.

Is looking for a hands-on learning experience in executive leadership, nonprofit management, or organisational strategy.

Wants to make a meaningful impact by supporting a mission-driven organization.

Responsibilities:

Act as a key point of contact and liaison between the CEO and internal/external stakeholders.

Coordinate, prepare, and follow up on meetings, ensuring the CEO is always equipped with relevant information and materials

Draft and edit correspondence, reports, and presentations to maintain a professional and impactful standard.

Undertake research and data analysis to support decision-making and strategic initiatives.

Assist with project management tasks, ensuring deadlines and objectives are met.

Support the planning and coordination of events, campaigns, and advocacy initiatives.

Keep track of key actions, priorities, and goals, ensuring the CEO's time is optimised for maximum impact.

Adapt to the evolving needs of the CEO and the organization, stepping into new challenges with enthusiasm.

What We’re Looking For

Strong organizational and time-management skills

Excellent written and verbal communication

Proficiency in Microsoft Office / Google Suite

Ability to work independently and handle confidential information

Previous experience in executive support or administration (preferred but not required)

Passion for our mission and a commitment to supporting nonprofit work

What You’ll Gain

By joining us as a Volunteer Executive Assistant, you’ll gain more than just experience—you’ll become part of a meaningful mission while developing key professional skills. Here’s what you can expect:

- Valuable Executive-Level Experience – Gain first hand insight into the operations of a CEO and how strategic decisions are made within an organisation.

- Professional Development – Enhance your skills in executive administration, leadership, time management, and communication—great for career advancement.

- Mentorship & Networking – Work closely with an experienced CEO and connect with professionals across different sectors, expanding your career opportunities.

- Resume Booster – Having experience as an Executive Assistant to a CEO is a strong asset for future job opportunities, particularly in business, nonprofit leadership, and administration.

- Flexibility – Enjoy a volunteer role that fits around your schedule. We understand that life is busy, so we offer flexibility in working hours.

- Personal Fulfillment – Contribute to a cause you’re passionate about, knowing that your work is directly helping to drive real change.

This is an exciting opportunity to work closely with a CEO, gain invaluable executive experience, and contribute to a mission-driven organisation. If you’re highly organised, proactive, and eager to make a real impact, we’d love to hear from you!

Join us in driving positive change—apply today by sending your CV and a brief cover letter

We look forward to welcoming you to the team!

The Role

As a Flyer Distributor you will play a crucial role in helping to raise awareness about our services and events within the Enfield community. You will be responsible for disseminating promotional materials such as flyers, brochures, and event announcements to various locations within the Enfield area.

• Distribute promotional materials provided by Age UK Enfield to designated locations across the Enfield area. This may include community centers, libraries, local businesses, healthcare facilities, and other relevant locations.
• Engage with members of the public in a friendly and courteous manner while distributing flyers. Answer any questions they may have about Age UK Enfield's services and provide basic information about upcoming events or initiatives.
• Keep accurate records of the locations visited and the quantity of promotional materials distributed. Report back to the supervisor on to provide updates on distribution progress.
• Act as an ambassador for Age UK Enfield by promoting the organisation's mission, values, and services to the community. Help to increase brand recognition and visibility within the local area.

General Key Skills:

• Ability to work independently without constant supervision.
• Comfortable with walking and standing for long periods in various weather conditions.
• Maintaining professionalism and addressing public inquiries effectively.
• Reliable attendance and punctuality, with a strong sense of responsibility.

Time Commitment

2-4 hours Between 10 am - 2 pm (there are other volunteer opportunities available)

Requirements

A DBS Enhanced check will be required. Training to be provided around safeguarding.

Other Information

Please note: It is a unpaid position however travel costs and other volunteering expenses will be covered.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

We’re looking for trustees

We’re looking to recruit dynamic, committed and motivated people with professional skills and experience who are as passionate as we are about empowering individuals to work through and beyond their experience of sexual abuse.

Specific qualifications are not necessarily required and we welcome applicants with lived experience. A genuine interest in learning about our charity and our services within the local community is essential.

These trustees will help to form a new board dedicated to supporting the charity and contributing to the effective and quality governance of Trust House. You will play an active role in developing the strategic direction of the charity and provide guidance to ensure the charity continues to support anyone affected by rape or sexual abuse in the Thames Valley area.