Supporter Database Manager Jobs in Central London, Greater London
Join our client and assist the Cases Unit in upholding high standards of administration and justice within a leading professional regulatory body! Provide senior administrative support, including document management, stakeholder coordination, and meeting organisation to ensure the smooth operation of casework.
Role: Senior Administrator
Organisation type: Regulatory Body
Salary/rate: £19 per hour
Working arrangements: Hybrid (1 day per week in office)
Location: London
Employment type: Temporary
Working hours: Full Time
CLOSING DATE: CVs reviewed on rolling basis
About the role:
In this role, you will provide essential administrative support to a specialised Cases Unit, playing a key part in its day-to-day functions. Your responsibilities will include managing and organising case documents, coordinating meetings, facilitating communication with legal teams, and assisting in casework activities. Your attention to detail and organisational skills will ensure the efficient operation of the unit, contributing to the overall success of its work.
Key Responsibilities:
- Maintain and improve the Unit's document management system to ensure efficient tracking, retrieval, and organisation of casework materials.
- Manage and update key logs, including Excel spreadsheets, to support ongoing Unit activities.
- Prepare and organise evidence bundles using the case management system, including redacting sensitive information for review by the Independent Decision-Making Body.
- Communicate with specific Inquiry staff and the Solicitor to the Inquiry on administrative and case-related matters as needed.
- Keep detailed records of all communications related to the Inquiry and ensure the Unit is regularly updated.
- Attend meetings with key stakeholders like the Legal Services Board and Solicitors Regulatory Authority, taking and distributing accurate notes.
- Coordinate with third parties, such as tribunals, witnesses, and legal representatives, to ensure the smooth progression of cases.
- Schedule and organise meetings for the Unit, including internal meetings and external sessions with stakeholders.
- Take and distribute minutes from meetings with legal advisors, barristers, and other external contacts.
- Provide general administrative support, including managing casework tasks, preparing hearing bundles, and liaising with counsel and witnesses, often under strict deadlines.
- Handle inquiries via the central mailbox, draft correspondence, and manage routine telephone inquiries.
- Process invoices and purchase orders and maintain financial records using the organisation's finance system.
- Collaborate closely with other administrative teams, particularly those supporting the Independent Decision-Making Body.
- Assist in managing incoming communications and provide general support for the Unit, ensuring smooth day-to-day operations.
- Provide administrative support to the Senior Case Officer, Case Officer, and Director as required.
To be considered for the role, you will have the following skills, knowledge, and experience:
- Proven administrative experience, including managing mail, handling correspondence, drafting letters, managing records, and responding to telephone inquiries.
- Strong skills in both electronic and physical file management.
- Experience in effective diary management.
- Experience working in a regulatory, public service, or comparable sector, ideally within a professional body related to the legal profession.
- Familiarity with the legal profession or legal training, particularly understanding regulatory frameworks and case management processes.
- Experience updating databases and preparing case bundles.
- Knowledge of financial processes, such as invoicing and reconciliation
- Strong customer service abilities.
- Proficiency in IT, particularly Microsoft Office (Word, Excel, Outlook).
- High level of accuracy and attention to detail.
- Ability to work independently and manage tasks without supervision.
- Resilience and ability to work effectively under pressure.
- Strong written and verbal communication skills.
- Proactive and self-motivated with the ability to take initiative.
- Excellent organisational skills, with the ability to prioritise tasks and manage conflicting demands.
The successful candidate will be organised, detail-oriented, adaptable, and comfortable working both independently and as part of a team. They will have strong administrative skills and the ability to manage workloads under pressure, ensuring that all tasks are completed efficiently and to a high standard.
How to Apply:
To apply for the Senior Administrator role, please reply and upload your CV quoting reference SOH81490 and we can provide more information to you.
We eagerly await your response.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Healthwatch Sutton is a dynamic charitable organisation, set up to improve the health and wellbeing of people of Sutton. We have an exciting opportunity for the right candidate to work with us to hear from the diverse communities of Sutton and to use their views to improve the health and wellbeing of local people. The successful applicant will be able to raise our profile and awareness of our work in the Borough.
We are looking for someone who is passionate about enabling local people to have a voice in health and wellbeing agenda. You will be a strong communicator, with experience of engaging with a range of people to help identify their issues and concerns.
Demonstrating your ability to deliver successful projects is a key part of the role. Problem-solving and influencing others are important skills needed to ensure our projects deliver results.
The ability to be able to capture people’s attention using your flare for designing engaging publicity material and publications will be essential as will the skills to manage our social media and website. You will need to have great IT skills to deliver all aspects of communications and engagement activity. Ability to create innovative, interactive online content is desirable.
Our ideal candidate will have excellent organisational and administrative skills to ensure the smooth delivery of our events, meetings and other activities. You will also need to be friendly and approachable to build relationships with our Board, volunteers and member of the public. We would like a person with an enthusiasm for improving people lives.
Unfortunately, we cannot accept CVs for this position.
The closing date for applications is midday Monday 30th September 2024..
Interviews Tuesday, 8th October 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success
OUR MISSION: To prepare talented students from underserved and underrepresented backgrounds for career success.
OUR VALUES: We value teamwork and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do. We act with integrity; communicating openly and we provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
SEO Europe was launched in 2021 with its first France programme piloting in 2023. We have a big focus on gender balance and social inclusion so we’re looking for someone who is motivated and keen to ensure that in France, more female students and other underrepresented students from low-income backgrounds can be build successful careers in competitive industries.
Role Description
Role Purpose
As a Programme Coordinator, you will play a key role in ensuring the seamless execution of all student-related events. This role involves gaining a comprehensive understanding of SEO London and SEO Europe’s programmes, the relevant industries and integrating this knowledge within our organisation. You will liaise with students and partner firms to organise, execute, and promote successful events. In collaboration with the team, you will provide recommendations for enhancements and innovations to improve the student experience, while upholding a high standard of customer care.
French language is required: we are seeking a professional with a strong work ethic, who is adept at fostering robust working relationships and taking initiative in developing organisational processes. A thorough understanding of the French academic system and a genuine commitment to diversity and social mobility are essential.
This position offers substantial responsibility and opportunities for professional advancement.
If successful, you will sit within the France team of SEO Europe, where you will support the preparation and delivery of multiple impactful and engaging initiatives, such as:
- SEO Potenti’ELLE Closing event: A celebratory event showcasing inspiring women leaders, introducing the long-term vision for our female leadership programme, Potenti’ELLE, and providing networking opportunities for mentors and mentees.
- France Finance Programme: A 6-month career readiness programme where master’s students benefit from educational Lunch & Learn sessions, industry insight sessions, coaching, soft skills training and access internship opportunities at top investment banks, asset managers and alternative investment funds.
- SEO Europe Finance Academy: A 1-week immersive event taking place in Paris and designed to educate and train students intending to secure summer and off cycle internships and providing them with authentic exposure to top employers while demystifying the industry landscape and application process.
- Student outreach: The Programme Coordinator will be responsible for implementing exciting outreach campaigns, namely, to help us recruit more students from engineering schools and public universities in France
- There will be occasional trips to Paris to deliver in-person events and execute our student outreach strategy
Accountabilities
There are three main activities within the France team:
- Outreach (student recruitment),
- Programme Delivery (education and training events for students),
- Business development (attracting new sponsors)
The Programme Coordinator will serve as the administrative officer for the team. You will support the France team as needed and have specific responsibilities for identifying and onboarding students at business schools, engineering schools and universities across France, both online (social media, email marketing, webinars) and offline (in-person campus events and sponsored events). You will also play a key role in executing our social media strategy and managing our presence on platforms such as LinkedIn, Instagram, and WhatsApp.
Responsibilities include:
- Overall administration of student events, ensuring exceptional communication and coordination.
- Event management, student and partner communication, and coordination of all relevant stakeholders.
- Posting job opportunities on our student portal and creating content for our newsletter.
- Managing student queries and maintaining relationships.
- Coordinating outreach programmes and managing our Student Ambassador network.
- Identifying and onboarding students, managing relationships with academic institutions and partners.
- Maintaining working documents, event calendars, and reports.
- Thinking creatively to improve outreach programmes and manage social media platforms.
Quality Assurance
- Ensuring all information and student data is managed within GDPR guidelines and updated in Salesforce.
- Running reports to track and monitor events from the CRM.
Required qualifications
- University degree (any discipline)
Candidates without the required qualification will be considered if they have at least 1 year of relevant and relatable work experience in a similar role.
Skills and experience
Essential:
- Project Management
- French language is required
- Interest in Diversity and Inclusion
- Strong understanding of employability skills
- Proficiency in MS Office suite (Outlook, Word, Excel, PowerPoint)
- Ability to use Microsoft Teams and Zoom
- Team player with proactive attitude
- Effective communication, organisation, time management, and listening skills
- Strong business writing and presentation skills
- Fluent in French and English
Desirable:
- Experience with CRM systems, specifically Salesforce
- Experience with Databases and Data Analysis
- Outreach and networking experience
- Social Media Management
- Experience in communication and creating visual content
- Previous work with charities (associations) focused on diversity and inclusion
- Experience working with postsecondary institutions or student clubs
What we offer?
- Annual Leave: 28 days pro rata + Bank Holidays
- Salary: £24k for 4 days - open to 3 days arrangements
- Enhanced Family Friendly Policy
- Remote Working/ Part time working 3-4 days per week
- Benefits: Employee Assistance Programme, Private Health Insurance,
- Discount to Nuffield Gyms via Private Health Care and many more…
Closing date for applications
Closing Date for Applications: 20.11.2024
First interviews: 27th September - 8th October
Second interviews: 10th – 11th October
Subject to change
Equal opportunities Statement
As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
Background
Chance to Shine is an independent children’s charity. We change young people’s lives through cricket giving them the opportunity to play, learn and develop through the sport. We keep them physically active, teach them vital skills like teamwork, communication and leadership. And above all, they have fun.
Since 2005 our Chance to Shine Schools programme has helped reverse the decline of cricket in state schools with millions of boys and girls in over 13,000 state schools playing and learning through cricket. Chance to Shine Street supports young people in under-served communities to access and benefit from cricket in a free, inclusive, fun and fast-paced tape ball environment.
Purpose of the Role
A key part of Chance to Shine’s Communications department, this role will have help to drive awareness of the charity – communicating our mission, vision and messages to key audiences.
Principal Responsibilities
The Communications Officer will support include the following areas:
- To offer support on a range of diverse projects and events to increase the profile and awareness of Chance to Shine
- To help with the planning, execution and analysis of communications and marketing campaigns throughout the year
- To help manage the Chance to Shine brand internally and externally – including both written and visual brand guidelines
- Supporting the Director of Communications and Digital and the Fundraising team with the activation of corporate and funding partners
- Assisting with media liaison and monitoring including but not limited to:
Ø Managing the media contacts database
Ø Monitoring and organising media coverage
Ø Pitching stories to local print, online and broadcast media
Ø Managing relationships with designated media outlets
- To lead the charity’s application process for internal and external awards
- To help develop the Chance to Shine ambassador scheme; maintaining relationships and organising visits
- Supporting the Director of Communications and Digital in the production of key publications and documentation
- Support public affairs activities, including drafting letters, preparing lobbying documents, sharing information, and raising awareness of the charity
- To drive content and media activations with key partners such as the England and Wales Cricket Board and the Chance to Shine delivery network
- To help carry out any other tasks as required
Key relationships
The job holder will liaise with:
· Chief Executive and the CTS senior management team
· The Chance to Shine delivery network
· National and regional media
· MPs and government
· Ambassadors and player agents
· Agencies and contractors
· Operations, Fundraising, Finance & Resources and Impact & Evaluation teams
Skills, knowledge & personal competencies
The job holder should be able to demonstrate the following:
- Excellent written and verbal communication skills
- Excellent IT skills: knowledge and experience of using MS Office Excel, Word and Outlook
- Able to plan and prioritise and work under pressure
- Able to work on own initiative-confident/self-starter/finisher
- An effective and enthusiastic team player
- Willingness to learn with a can do attitude
Experience & qualifications
Essential:
· Track record of working across multiple projects, campaigns or media activations simultaneously
· Experience with developing and executing marketing calendars
· Experience of pitching stories to local and national media outlets
· Familiarity with media monitoring tools
· Familiarity with campaign analysis tools
· Strong writing, editing, and proofreading skills
Desirable:
- Experience in managing relationships with ambassadors or high-profile individuals
· Knowledge of Westminster and Parliament processes
· Experience in using graphic design tools
· Full and clean UK driver’s license
Benefits
· 25 days annual leave pro rata (with additional non-contractual time at Christmas when the office is closed)
· 8% non-contributory employer pension
· Private medical healthcare
· Employee health cash-back plan
· Long-term sickness insurance
· Life assurance - four times your annual basic salary
· Season ticket loan scheme
· Flexible working
· Enhanced maternity/paternity pay
· Generous sick pay
· Volunteering 2 days per year
· OpenBlend - an innovative coaching and performance management tool
· WeCare - 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance
· Cycle 2 Work Scheme
The client requests no contact from agencies or media sales.
Job Title: HR Administrator
Salary: £29,071 per annum + £3,276 per annum London Weighting
Hours: Full Time, 37.5 hours per week (open to flexible working/4 days a week)
Contract: Permanent
Based: Whitechapel HQ (office based, 1 day remote working possible)
Deadline: 23:59, Wednesday 2 October 2024
Interview Date: TBC, w/c 14 October
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good.
Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising, we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parent Action, and Sponsor Refugees, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK.
Purpose
The HR Administrator role is an excellent opportunity for someone with HR or admin experience, who is interested in starting/progressing an HR career and looking to gain experience in a friendly but busy small HR team. The role provides a day-to-day HR admin service to employees and HR admin support to the part time HR team (two HR Business Partners and the Head of People & Development). The HR Administrator will be involved in using an HR and payroll system, ADP, and have an important role in the employee lifecycle processes e.g., DBS checks, recruitment, onboarding, compliance, payroll, appraisals, and have day-to-day responsibility for the HR and Recruitment Outlook mailboxes.
Main Responsibilities
Working in the HR team, reporting to a HR Business Partner, your main responsibilities will cover:
Contribute towards the achievement of CUK and its strategic objectives
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Provide high standards of HR admin support to Citizens UK stakeholders.
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Play an important role in introducing new and improving existing HR processes for a better HR service delivery and employee experience.
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Be proactive in supporting the HR team in various streams of work to achieve the HR Business Plan.
Achieve work targets effectively
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New Starter Onboarding Process: creating documents for HRBP approval (offer letters and contracts), ensuring all starter paperwork is returned, requesting and tracking the return of references, right to work checks, and setting up new starter compliance training.
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Leavers: leading on leaver admin process, ensuring it is completed in timely manner.
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Recruitment: becoming an expert user of Applied, our applicant tracking system. Advertising jobs (on Applied and external jobsites), arranging interviews and supporting colleagues with recruitment queries.
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Invoicing and Credit Card Reconciliation: processing invoices on Finance system, Kissflow and the monthly credit card reconciliation for HR transactions.
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Payroll - accurately updating and maintaining ADP, the HR & Payroll database. Uploading documents, running reports. Supporting HRBPs with payroll queries.
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Regularly updating and auditing other HR data to ensure information is up to date (e.g., pensions data, new starter training, wellbeing data).
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Employment checks: maintaining the DBS list and processing DBS checks for existing and new staff.
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SharePoint: maintaining HR Self Service folder, ensuring documents are up to date.
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Appraisals: ensuring appraisal forms are logged and uploaded to ADP.
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Probation: Managing the probation period process
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Minute taking at HR/relevant meetings and sharing with colleagues.
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Supporting the team with ad hoc tasks as required and undertaking any task that may be requested from time to time that may be consistent with the nature and scope of this post.
Learning and expertise
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Using admin skills and knowledge effectively and be committed to HR related continuous professional development.
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Providing Citizens UK stakeholders with advice on HR admin process.
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Taking proactive steps and be keen to learn processes and develop HR related knowledge.
Develop and manage relationships across the organisation and externally
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Arrange HR Inductions with HRBPs and new joiners.
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Manage HR calendar, ensuring meetings are arranged with HRBPs and Head of People & Development, as requested.
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Organising quarterly Citizen UK Group Induction.
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Preparing contracts/offer/variation/probation letters for team to approve.
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Ensuring HQ team is informed of joiners/leavers e.g., Facilities, Finance.
Communications
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Day to day responsibility for the HR and Recruitment Outlook inboxes, responding to routine queries and forwarding queries to HR colleagues.
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First point of contact for recruitment queries from candidates, forwarding them to the appropriate HR colleague or hiring panel as necessary.
Knowledge Management
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Understanding, handling, and managing data GDPR compliantly and keeping up to date with new legislation.
Generate income and resources
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Taking responsibility for the careful use and stewardship of Citizens UK’s resources.
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Using admin systems to track income/ resources accurately e.g., HR credit card cost tracker.
Safeguarding, Health & Safety
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Reporting on potential risks as they emerge to the appropriate colleagues in line with existing procedure.
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Organising and tracking employees’ compliance training.
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Proactive in maintaining own wellbeing at work.
Please note the above duties are not exhaustive and the successful candidate will be required to perform addition tasks as reasonably requested.
Person Specification
(D) Desirable, (E) Essential
Qualifications
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CIPD Level 3 Qualification (D)
Experience
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Previous admin or office-based experience (E)
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Previous HR Experience (D)
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Experience of using HR systems (D)
KEY SKILLS AND KNOWLEDGE
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Intermediate level IT skills including MS Office and Excel (E)
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Attention to detail (E)
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Able to work well as part of a team, and maintain effective communication with colleagues (E)
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Ability to deal with others in a professional manner (E)
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Good written and verbal communication skills (E)
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Good organisational and time management skills (E)
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Knowledge of GDPR and Data Protection principles (D)
PERSONAL QUALITIES & VALUES
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Commitment to the values of Citizens UK (E)
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A self-starter with ability to take initiative and work independently (E)
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Keen to build career in HR (D)
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Strong team worker (E)
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Reliable and able to use discretion and maintain confidentiality on sensitive matters (E)
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Self-motivated, accountable, and adaptable (E)