Supporter Communications Manager Volunteer Roles

​The Trans Legal Clinic is the first trans-led specialist gender identity legal charity in the UK. At its core, the Trans Legal Clinic is a human rights practice because Trans+ rights are human rights and without the influence of trans+ and non-binary people many of the human rights which are enjoyed by our cisgendered counterparts would cease to exist as we know them today. The mission of the Trans Legal Clinic is simple; we provide free and accessible legal help to transgender and non-binary people in need. Our overarching vision is a society where all people have access to the legal resources required for gender self-determination and where gender diversity is not just accepted but embraced, with trans+ people equipped with the necessary legal tools to navigate the world in their affirmed gender. 

The Referrals Coordinator will:

• monitor the referrals inbox regularly
• identify the needs of each referral
• assign our casework teams with new clients 
• liaise with external clients and internal volunteers
• work in line with our scope of service and values
• have a strong sense of empathy

The ideal candidate will have:

• a good awareness of the importance of confidentiality and handling sensitive data
• strong communication and interpersonal skills
• strong time management skills and an ability to work to deadlines

Trans Legal Foundation is a registered charity. Charity Registration number: 1209517

Whether you're someone with a few extra hours to spare, a student looking to gain work experience or compete your Duke of Edinburgh award, or you’ve got retail know-how to share, we’d love to have you on board!

Why volunteer with us?

• Get hands-on retail experience: Perfect for building your CV or trying something new!
• Be part of a friendly, welcoming team: Meet new people and build lasting friendships.
• Make an impact: Your time helps us support families and individuals facing terminal illness.
• Show off your creativity: Get involved with exciting tasks like creating stunning window displays and arranging stock.
• Use your skills: Whether you're great with people, love organising, or are a whizz at working the till, there’s a role for you!

What can you expect?

From sorting through donations to uncover hidden treasures, to helping design eye-catching displays, or working at the till, you'll be an essential part of creating a fun shopping experience. And if you’ve got a special talent for visual merchandising or want to help our shop run more smoothly, we’d love your ideas!

Key tasks might include:

• Sorting and organising donations, spotting those hidden gems.
• Getting items ready for sale by steaming and pricing.
• Offering top-notch customer service and working the till.
• Helping with fun shop tasks like window displays, stock replenishment, and general tidying.

Skills

No prior experience necessary. Full training provided.

Perfect for:

• Students looking to gain retail experience or working towards awards like Duke of Edinburgh.
• People with some spare time who want to contribute to a great cause.
• Retail and Charity Shop enthusiasts with experience or a flair for design, customer service, or visual merchandising.

Be part of something special and Make a Difference!

* Young Volunteers - Please note: A signed Parent/Guardian Consent Form is required for all volunteers aged 14-17 years.

Are you the next Active Humber trustee?
Support us to encourage people across the Humber to benefit from an active lifestyle

We are currently looking for two trustees to join our Board to work with us to create a happier, healthier and stronger community across the Humber.  To achieve our goals, we need a board of trustees who are as diverse as the people we are trying to reach.

Active Humber is a registered charity and is one of 43 nationwide Active Partnerships who are funded by Sport England to improve lives through physical activity and sport. 

Our vision is that the Humber is a place where everyone, everyday is physically active.

Our mission is to get the most physically inactive to be active.

Our role is to help people think differently about physical inactivity.

What is it like to be a Board Member at Active Humber? 
The Board at Active Humber is integral to what we are trying to achieve in the Humber.  If you join us as a trustee you will help to lead Active Humber to achieve their mission and purpose - you might ask questions to challenge us to think differently, make suggestions to move things forward, or act as a sounding board for ideas.  To learn more about Active Humber and what we have achieved and what we are hoping to achieve, please visit our website

What we’re looking for:
We’re seeking individuals who are enthusiastic about our vision and have the time and skills to contribute to the board. You don’t need previous board experience, and we particularly welcome individuals with experience in areas such as:

• Health and social care
• Environmental sustainability matters
• An understanding of equality and inclusivity
• An ability to articulate the voice of communities that are less likely to take part in physical activity (e.g. those over 55, those living with a disability or a long-term health condition, minority ethnic groups).

Application Process
The full application pack for the trustee role is available on our website, please read this fully to support you in making a decision about whether to apply. 

We would suggest an informal chat with our CEO, David Gent or our Chair, Richard Smith as the first step in your application, or perhaps an informal visit to an Active Humber Board sub-committee meeting.  Please email us and we would be happy to arrange this.

If you then wish to go ahead and apply, please send the following information:

1. A covering letter explaining why you are interested in being an Active Humber trustee, and how your skills and experience meet the criteria set out in the role and person specification.
2. A copy of your current CV

The closing date is 22nd November 2024.

If you have any queries about the role or the application process, please do not hesitate to email HR who will be happy to help.

Job title: Fundraising Trustee

Contract type: Contractor / Remote / Volunteer

Hours per week:  5-6 hours per month

Expenses: Any travel expenses will be paid at 25p per mile.

Flexible working: Yes. 

About Been There:

Been There is a small (but growing!) charity in the form of an app that connects people aged 18 and over with a vetted and trained mentor to help with any body image issues they may be experiencing. This gives them the opportunity to speak to someone who has ‘Been There’ themselves. Our Mentors are here to support, empower and, most importantly, listen.

About the role:

If you are an experienced fundraiser, we need your help! Been There’s Board of Trustees share ultimate responsibility for governing the charity and directing how it is managed and run. As a member of the Board, you will help set the strategic aims, objectives and direction of the charity. The skills and knowledge you bring will enhance the Board and support Been There in achieving its charitable objectives

As a Fundraising Trustee, you will play a key role within our charity in assisting the Board to develop an ambitious fundraising strategy and help us to further improve the effectiveness of our income generation so we can maximise the number of service users we can provide support to. You will help to ensure our fundraising is of the highest standard and that we are meeting our fundraising objectives as well as complying with our legal duties. Alongside relevant experience, you will also possess an ability to work to tight deadlines, prioritising multiple tasks, and will be a natural team player with excellent written and spoken English.

Please Note: Board meetings are held every other month for 2 hours (two via Zoom and one per quarter in the Kingston-Upon-Thames/Bucks/Oxs area). At least 3 meetings a year need to be attended in person

Role Summary:

· To assist the Board of Trustees to develop a comprehensive fundraising strategy for Been There

· To guide, support, and challenge the Communications Manager and fundraising volunteers.

· To report to the Trustees on a regular basis, giving an update on fundraising achievements, plans, and progress.

· To ensure fundraising is of the highest standard and priority within a robust governance framework that meets all relevant legislation.

Main Responsibilities:

· Oversee fundraising to make sure it is carried out in legal, honest, and accountable ways.

· Strategically assess where fundraising fits into the overall charity strategy, and work with the Trustees to ensure effective income generation is being achieved.

· Contributing knowledge of fundraising techniques, best practice, and strategies.

· Assessing risks in new fundraising directions, alerting the Board of Trustees in a timely manner, as and when necessary, of key concerns.

· To report to the Board at a strategic level on the successes and challenges of the fundraising strategy.

· To help the charity further develop its fundraising capabilities through effective people and processes.

· On an ad hoc basis, to work with the Chair of Trustees and the Communications Manager, outside of the Trustee meetings, to support and develop the fundraising strategy.

Person Specification:

· To have substantial background as a senior charity fundraiser with a sound understanding and experience of charity fundraising at strategic and operational levels.

· A good understanding of fundraising within a small charity and the challenges facing small charities.

· Experience of diverse income generation practices.

· Sound, independent judgement and ability to think creatively.

· Ability to give constructive feedback and provide challenge.

· Experience in the charitable or voluntary sector.

· An ability to work to tight deadlines, ensuring prioritisation of multiple tasks.

· A natural team player with excellent written and spoken English

To apply for the Fundraising Trustee position at Been There, please submit your CV and a cover letter outlining your relevant experience and interest in the role.

Thank you for your interest.

Diversity, Equality & Inclusion Statement:

Diversity, equity and inclusion are at the heart of what we value as an organisation. Been There is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, gender, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.

Context:

The Board of Trustees is jointly responsible for the overall governance and strategic direction of the charity, its financial health, the integrity of its activities and developing the organisation’s aims, objectives and goals in accordance with the governing document, and legal and regulatory guidelines.

All trustees should also be aware of, and understand, their individual and collective responsibilities, and should not be overly reliant on one or more individual trustees in any particular aspect of the governance of the charity.

The statutory duties of a trustee are:

● To ensure the organisation complies with its governing document.

● To ensure that the organisation pursues its objectives as defined in its governing document.

● To ensure the organisation applies its resources exclusively in pursuance of its objectives - the charity must not spend money on activities which are not included in its own objectives, no matter how 'charitable' and 'worthwhile' those activities are.

● To contribute actively to the Board of Trustees role in giving firm strategic direction to the organisation, setting overall policy, defining goals and setting targets and evaluating performance against agreed targets.

● To safeguard the good name and values of the organisation.

● To ensure the effective and efficient administration of the organisation.

● To ensure the financial stability of the organisation.

● To protect and manage the property of the organisation and to ensure the proper investment of the organisation's funds.

● If the organisation employs staff, appoint the CEO and monitor his or her performance.

In addition, with other trustees to hold the charity “in trust” for current and future beneficiaries by:

● Ensuring that the charity has a clear vision, mission and strategic direction and is focused on achieving these.

● Being responsible for the performance of the charity and for its “corporate” behaviour; ensuring that the charity complies with all legal and regulatory requirements.

● Acting as guardians of the charity’s assets, both tangible and intangible, taking all due care over their security, deployment and proper application.

● Ensuring that the charity’s governance is of the highest possible standard.

● Trustees are required to sign a non-disclosure agreement at the time of joining the board.

● As well as the various statutory duties, any trustee should make full use of any specific skills, knowledge or experience to help the board make good decisions.

Summary of Role:

A key role at the food bank, you will run one shift a week alongside other Coordinators. You will work in close cooperation with volunteers and guests, ensuring that the food service is as smooth as possible, dealing with any incidents that may arise.

Location: St Michaels Church Hall, 37 Bounds Green Rd, London, N22 8SD

Hours: Tuesdays or Thursdays, 9am - 1pm or 12.30pm - 5pm. Plus a fortnightly meeting (2 hours)

About Bounds Green Food Bank: 

Open since June 2020, we serve over 1,300 children and adults in the community. We are committed to improving lives by providing food and essential household items to build a healthy, hunger-free tomorrow. We strive to promote social inclusion by supporting people who find themselves in a crisis situation where they need assistance to feed themselves and their families.

The Role:

1. Manage Food Service Volunteers 

• Manage the Section Leads and Food Service Volunteers, allocating tasks according to each volunteer’s experience and ability. 

• Make sure volunteers are aware of and follow food bank policies and procedures (e.g. the Kitchen Policy and using the food bank themselves).

• Ensure volunteers follow all health and safety precautions, including checking all items are in-date.

• Ensure all volunteers sign the register.

• Support volunteers, ensure they take breaks, help them deal with any difficult incidents and ensure they alert you to any issues.

• Be available to volunteers and responsive to their needs.

2. Manage Guests 

• Ensure that guests have completed the registration process and are referred to the Advice Team where eligibility to use the food bank has not been confirmed.

• Treat all guests equally, welcoming them to the food bank and making sure they are respected and thought about.

• Ensure the order of the queue is maintained. 

• Deal with any issues by speaking directly to the guest, asking them to follow the rules and helping them deal with any difficult incidents. 

• Ensure no alcohol or drugs are used at the food bank or in the queue.

3. Complete Daily Duties

• Prepare for setting up from 9am and complete shift at 1pm (depending on shift time).

• Prepare  to open the food bank to guests at 1pm and lock up at 5pm (depending on shift time).

• Receive deliveries: know what deliveries to anticipate and coordinate volunteers to direct the driver, unload their vehicle and load crates in the hall.

• Organise the decanting and repacking of items.

• Keep an eye on stocks and make a note of shortages.

• Complete additional tasks that may arise e.g. bagging food, getting rid of waste, and updating admin.

• Ensure the hall is clean and organised before locking up. 

Person Specification:

• Has 6 months’ experience in a similar capacity.

• Can organise and manage tasks efficiently.

• Can keep calm under pressure.

• Able to de-escalate difficult situations.

• Be willing to attend training eg. safeguarding, first aid and management skills.

• Willing to do administrative work (eg. taking minutes and reading the minutes of other meetings shared with the Food Service Team).

• Reliable, assertive and tactful with both volunteers and guests.

• Team player with good communication skills.

We are looking to appoint someone with HR experience who is able to commit to providing consistency to the Senior HR Officer role. 

The role of the Senior HR Officer:

• To provide training and guidance to HR volunteers 
• To support the HR Manager
• To help in developing the HR functions
• To provide general supervision support and occasionally carry out tasks across recruitment, admin, volunteer relations and learning & development 

Role requirements:

• HR experience
• Able to provide guidance and support to others in HR
• Good management skills 
• Good communications skills 
• Good IT skills 

A Little About Us!

Youth Advantage UK is a research-led, un incorporated un registered charitable organisation. We use a research-led approach to protect the rights and interests of young people through positive action such as projects, policy work, research, services, events. We promote and empower change.

Why we need you!

Youth Advantage UK are in our early stages but are growing and looking for volunteers to help achieve our aims to become a registered charitable organisation. Your skills and expertise are what we need to continue to grow. Without our volunteers we cannot grow and appreciate those who apply with us!

What we offer!

Anybody who wishes to help and contribute to a good cause are welcome to apply for one of our volunteering positions. We will speak to you about what your aims are to ensure that the volunteering position you are applying for is suitable. By volunteering you have the chance to learn something new and contribute to a successful organisation who is looking to help young people in the UK.

Why am I needed?

Our shops depend on a regular supply of quality donated stock.  As some shops receive more donations than others, we need drivers to move stock between our shops to ensure they are all fully stocked.

Our fantastic supporters rely on stock donations being collected from their door when they are unable to bring it to us. Here at Tenovus Cancer Care we receive donated stock in many different ways, and this includes us collecting stock from supporters at their front door and picking up collections from local business partners.  

All of this vital work needs to happen for us to raise more money to help cancer patients and their families.

What will I be doing?

Dependant on your volunteer location, duties may include but may not be limited to:

Predominantly assisting the Retail team in moving stock between shops

Taking this donated stock to shops and to the Warehouse

Delivering donation bags to homes in selected areas and collecting the full bags on an agreed day

Collecting donations at businesses where our ‘Donation Stations’ are located

Offering feedback to the Retail team on how to improve the collections service.

What skills and qualities do I need?

An enthusiasm for the work of Tenovus Cancer Care

A good level of fitness and enjoy being outside

Good communication skills to be able to respond positively with any queries from members of the pubic

Reliability, honesty and like helping as part of a team

This role would suit a proactive and outgoing person who enjoys meeting with others

The ability to drive and have a good size car or van is essential for the driving role if based at one of our shops. You will need to check with your car insurers that you are insured for business use before starting with us (this can usually be arranged at no extra cost) and your driving licence and business insurance will need to be checked before you can start.

How much time do I need to commit?

This can be discussed with the Retail team and hours are very flexible to fit around you – please note on your application how much time you can give.

What support and training will I be given?

A dedicated member of staff will be on hand to offer you advice, support and guidance in your role.

What benefits can I expect?

You’ll be making a real difference to the lives of people with cancer in your local area

The opportunity to develop new and existing skills

Access to all internal vacancies

Access to training

Reasonable expenses will be reimbursed in line with organisational policy

The enjoyment of meeting new people and being part of both our Retail Team and Wales’ leading cancer charity.

Expenses can be claimed back

Where will I be based?

You’ll be based at one of our Tenovus Cancer Care shops across Wales and England, with regular travel around agreed areas. You must have access to your own vehicle.

How do I apply?

If you are aged over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.

We are seeking a passionate and experienced Business Development Volunteer to help us expand our client base, secure partnerships, and identify new opportunities for growth. We believe that this is an exciting opportunity for someone with extensive experience in business development and who is eager to contribute to delivering meaningful social change within a professional business environment.

GROUP WRITER (VOLUNTEER)

Role title: Group Writer (Volunteer)
Location: London (Remote or occasional meetings in Camden)
Hours: At least 1 hour per week

This position is open to anyone interested in supporting a local environmental group focused on sustainability and climate action in the borough of Camden.  

Duties

Most common duties:

• Write and edit engaging blog posts on environmental issues, campaign updates, and community activities.
• Draft and distribute a monthly newsletter to keep group members informed about group progress and upcoming events.
• Work with the Social Media Manager to create  compelling social media posts for platforms like Twitter, and Instagram to promote campaigns and raise awareness.
• Develop campaign manifestos, advocacy letters to MPs, and other official communications and collaborate with the campaigns leader to ensure cohesive messaging across platforms and media.
• Assist in planning written content for events, including promotional materials or follow-up summaries.
• Proofread and refine group content  to ensure clarity and consistency.

Person specification

Essential:

• Min 18 years old.
• Writing skills and attention to detail.
• Passionate about environmental issues and sustainability.
• Own or have access to a laptop and/or smartphone.

Desirable:

• Familiarity with environmental policies and campaigns.
• Previous experience in communications, journalism, or content creation is an advantage.

If you are interested in this role, please send us a few lines about why you would be interested in volunteering in our group and for this particular role

Mothers’ Union Southwest

Trustee and Honorary Treasurer

Location – Remote

Salary – Unpaid Voluntary Role

The Organisation

Mothers’ Union is a federated  global Christian movement working to transform lives, strengthen families and advocate for change. Active for nearly 150 years and now with 4 million members in 84 countries, our programmes have extraordinary reach and an approach that is in line with best practice – our members serve in their local communities, have strong established relationships, and are there for the long term. They see what is needed, where it is needed and work as volunteers to facilitate change and help others. This local knowledge, combined with their Christian faith perspective enables transformation in the communities they serve.

Our work around the world is focused around the three pillars identified by our members of stopping violence (especially gender based violence), poverty and injustice.

The Role

We now seek a Trustee and Honorary Treasurer for a new charity being formed in England as apart of a pilot reorganisation and consolidation of operations within Britain. This is an exciting opportunity to use your skills and experience to help transform our movement and drive lasting change in communities in the South West of England.

For further information, please click apply for this role and see the job pack attached.

Closing date for applications is 24th January 2025.

Interviews to be held week commencing 27th January 2025

As a Weekend Sales Assistant Volunteer you will be at the till during our busiest opening times, serving customers as the friendly face of your shop. You will help people facing poverty around the world by giving great customer service and making donors, customers, and supporters feel welcome in our shop. We’ll give you ongoing training and support so that you can feel right at home as part of the Oxfam Community!

About this role

We will give you all the training and support you need so you will develop your skills as part of our team. You don’t need to have any experience – we’ve got you covered. You can also get some lunch and travel costs too. Whatever you need, we’re here to help.

As a Weekend Sales Assistant Volunteer you’ll develop skills that boost your confidence:

• Improving your communication skills in this customer-facing role
• Serving customers on the till, handling cash and card payments
• Creating a friendly shop environment to make everyone feel welcome

Volunteering that works for you

Volunteering can be very flexible to suit you. So even if your availability or skills don’t match this role, get in touch and we will find something right for you. By volunteering for a few hours a week, you will meet new people and have some fun for a good cause.

What you will be doing

• Making everyone feel welcome
• Serving customers on the till
• Handling cash and card payments
• Helping donors as they come in
• Keeping the shop clean and tidy

The skills you need

• Helpful and friendly
• Happy to be part of a team
• Excited to learn new skills
• Up for trying a range of shop tasks

What's in it for you

• Some lunch and travel costs
• Improve language and communication skills in a customer facing role
• Boost your CV by learning transferable skills
• Grow your confidence and meet new people
• We can be flexible around your education, family, work, or health etc.
• Possible references for future employers

What happens next?

After you apply the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

We are a strong, well funded charity, with passionate trustees and a clear and ambitious vision to reduce the impacts of poverty and hardship in deprived areas, predominantly in the Midlands. 

What will you be doing?

We are passionate about helping people facing financial hardship. We have now moved away from our main offer only being about providing grants to help people pay their water bills. We know we can also make a huge difference by working in partnership with other organisations, and by providing funding where there are currently gaps.  There are already many excellent organisations working across the Midlands, who have trusted relationships with those people who are most in need.  We will provide funding to those organisations so that they are able to deliver more help to more people locally.

We have over 25 years of experience helping people under our previous brand of the Severn Trent Trust Fund, and now move forward under our new name, the Evnia Charitable Trust. Moving away from being the Severn Trent Trust Fund is not just about a rebranding exercise, it also marks a significant change in the strategic direction of our charity and now is an exciting for new Trustees to join to help shape our new approach.

Evnia Charitable Trust also has a subsidiary company, Auriga Services, which is a public benefit entity with almost 20 years of experience and expertise in providing services for the general public or social benefit. 

What are we looking for?

Key attributes we would be open to adding to the Trustee Board:

• Digital expertise
• Experience of grant giving arrangements
• Stakeholder relations
• Communications expertise
• Investment knowledge and insight
• Audit & Risk
• Finance
• Knowledge and experience of the financial hardship landscape

While we are predominantly a Midlands based charity, we welcome applications from people based anywhere in the country. We also encourage people from all different backgrounds to apply for the role.

Prior experience of working as a Trustee or at a senior management level is not essential.  

Estimate of time needed: 0-5 hours / month. Mostly during office hours

What difference will you make?

Providing practical support to people facing financial hardship.

Before you apply

If you would like to discuss this trustee opportunity, please contact us via the Reach platform. 

Please provide a cover letter detailing why you would like to become a trustee and what you can bring to the role.

Citizens Advice Esher & District is a well-established local advice charity that is seeking a HR professional to joins its trustee board and help deliver effective people management policies and plans.  If you’re excited to help us have the right team in place to meet the advice needs of our local community in Surrey, we would love to hear from you.

Our Trustee Board is responsible for providing us with strategic thinking.  As our Human Resources expert on the Board, you will work alongside the Chair, Personnel Sub-committee and Chief Executive to:

• Provide strategic and occasional operational advice on issues such as recruitment, employment contracts and remuneration
• Take a lead in reviewing the charity’s people management policies and procedures
• Advise on workforce planning and engagement to deliver our short and long term objectives
• Chair our Personnel sub-committee, setting the agenda for each six-monthly meeting and helping to prepare agenda papers

As a member of the Trustee Board, you will be responsible for:

● Maintaining an awareness of how our charity is operating

● Reading papers for Board meetings and attending six meetings per year

● Working on specific projects with other trustees or staff to further the strategic objectives of the charity

● Taking an active discussion during Board meetings and working with other trustees to:

- set policy and strategy direction, set targets and evaluate the performance of the charity

- ensure that all the finances and supporting financial control systems of the charity are in order

- monitor the financial position of the charity ensuring that it operates within its means and objectives

- monitor how well the service meets the needs of the local community

- ensure that the service plans for the recruitment and turnover of staff and volunteers

- review its own work and how effectively it operates including action for improvement

Person Specification

We need someone who either lives, works or studies in Elmbridge who has:

• HR experience with current knowledge of UK employment law, policy and practice, including compensation and benefits
• A commitment to the Citizens Advice organisation
• An understanding of the differences between managing the rights of employees and managing the rights of volunteers
• A willingness to devote the necessary time and effort

We are particularly keen to achieve a more diverse Board of Trustees and welcome applications from all sections of the community.  Experience of Citizens Advice work is not required.

Time commitment

Our Trustees are expected to attend six board meetings each year.  These normally take place on a Monday evening, alternating between 5-7pm and 7pm-9pm, at our office in Esher. There is an option to join most meetings online, although we encourage meeting in person.  Reading preparation for each Board meeting will take around one-two hours.  All Citizens Advice Trustees are required to complete a small number of e-learning courses each year.

You will also be asked to Chair and prepare papers for our Personnel sub-committee which meets six-monthly, and to offer ad-hoc support relevant to your expertise.

What difference will you make?

People with good local knowledge and strategic vision can really help us to develop a service that meets the changing advice needs of our community.

More specifically, your input will help us to recruit and retain staff and volunteers and achieve a sustainable future.  Without this, we risk having to cut our service to local residents and workers - and the most vulnerable members of society will have nowhere else to turn.

What's in it for you?

Citizens Advice is a well-respected and influential organisation.  This is an opportunity to help develop this much-needed charity at a local level, making a real difference to people's lives.

As well as intellectual stimulation, the role will provide you with practical management experience of the voluntary sector to help develop your career.

Initial induction and training takes place in-house, online and through peer support but there some opportunity to attend national Citizens Advice conferences.  Travel expenses to any events are paid.

We are a friendly Board, keen to welcome new members.

Join the Oxfam community

As a Sales Assistant Volunteer you will be at the till, serving customers as the friendly face of your shop. You will help people facing poverty around the world by giving great customer service and making donors, customers, and supporters feel welcome in our shop. We’ll give you ongoing training and support so that you can feel right at home as part of the Oxfam Community!

About this role

We will give you all the training and support you need so you will develop your skills as part of our team. You don’t need to have any experience – we’ve got you covered. You can also get some lunch and travel costs too. Whatever you need, we’re here to help.

As a Sales Assistant Volunteer you’ll develop skills that boost your confidence:

• Improving your communication skills in this customer-facing role
• Serving customers on the till, handling cash and card payments
• Creating a friendly shop environment to make everyone feel welcome

Volunteering that works for you

Volunteering can be very flexible to suit you. So even if your availability or skills don’t match this role, get in touch and we will find something right for you. By volunteering for a few hours a week, you will meet new people and have some fun for a good cause.

Everyone has something to offer

At Oxfam we know that everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role which works for you. 

What happens next?

After you apply the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!