Supporter Communications Manager Volunteer Roles

EVENTS ASSISTANT (VOLUNTEER)

Role title: Events Assistant (Volunteer)

Location: London (Camden or around)

Hours: Flexible

This position is opened to anyone with a keen interest in Friends of the Earth and its local campaigns in the borough of Camden. We are looking for someone interested in environmental and climate issues who enjoys assisting in the organization of events!

Duties

 The event assistant will assist our events coordinator in the organization of events.

The event assistant will help with:

• Communicating to the group of any upcoming events and our monthly meetings in our internal Whatsapp group.
•  Finding dates suitable for most of the group for hosting future events.
•  Creating Eventbrite posts for upcoming events.
• Work  with the Social Media Manager to promote the group´s events.
•  Include in our monthly newsletter the upcoming events.

Person specification

Essential

• Min 18 years old.
• Strong commitment or interest in environmental issues.
•  Own or have access to a laptop and/or smartphone.

Desirable

• Strong personal and communication skills
• Good organization skills and a collaborative mindset.
• Previous experience in events or related roles is advantageous.

Send us few line about why you will be interested in volunteering in our group.

The Organisation

Portsmouth Students’ Union Trading Company Ltd (PSUT) is the social enterprise business arm for the University of Portsmouth Students’ Union (UPSU), and seeks to enhance the experience of every Portsmouth student in collaboration with UPSU, University of Portsmouth (UoP) and Community Partnerships whilst contributing financially to the wider organisation. PSUT formed in 2007 generating just £8,000 operating profit and previous to the C-19 pandemic that number had grown to £130,000. Today, the company has endured the challenges of business stoppage and is once again making a comfortable and sustainable revenue to support the charity.

Purpose of Trading Company

• Fundraise for the Charity and enrich student experience as our priorities
• Raise student awareness of, and raise engagement with, UPSU
• Provide opportunities for students to integrate into their Portsmouth Community
• A mechanism for strengthening partnerships (UoP/Community)
• Does things that UPSU can’t
• Must have financial stability

Current position and Future Aims

The Cost of Living Crisis and changes in student recruitment are some of the latest factors in the dynamic and responsive landscape in which PSUT operates. Uniquely, we are a responsive trading company, adapting our products, events and offers annually in tune with student data and the changing needs of our cohorts.

We are currently seeking opportunities to grow the partnership we have with our bespoke digital platform product for SU’s, explore the growth in online sales, expand our commercial client offer across the city and potentially wider for our distance and commuter students as well as maximise the opportunities from our temporary and then permanent building move over the next two years.

We are looking for one independent non-executive Director to Chair our Trading Company Board to support the enterprise through its next steps as we seek to broaden our portfolio of businesses and increase the financial contribution to the University of Portsmouth Students’ Union charity.

A strong and active Board is crucial for us as we implement our new strategy and endeavour to grow our business; one that is flexible and agile enough to react quickly to the changing needs and interests of our members and drive an increasing level of profit for the charity.

Further Information

Application is via a comprehensive CV plus a supporting statement (of no more than two sides of A4) detailing why you are applying for the position and what requirements you meet to carry out the role

Completed applications must be received by midday on the 11th November 2024. 

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

PLEASE NOTE THAT THIS VACANCY IS FOR APPLICANTS OVER THE AGE OF 18 ONLY

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Are you detail-oriented and passionate about maintaining high standards? Do you have a knack for HR and a commitment to ensuring quality education and training? The International Humanity Foundation (IHF) is looking for dedicated volunteers to join our Quality Control Team!

 About Us

IHF is a global NGO dedicated to providing quality education and support to children and communities in need. Our mission is to make a positive impact through education, volunteerism, and humanitarian efforts.

 Role: Quality Control Team Member (Volunteer)

Responsibilities:

- Monitor and evaluate the quality of training provided to all IHF members.

- Ensure that active members receive comprehensive and effective training.

- Collaborate with the HR team to identify and address training needs and improvements.

- Maintain accurate records of training sessions and assessments.

- Provide feedback and recommendations for enhancing training programs.

Requirements:

- Strong attention to detail and organizational skills.

- Experience or interest in Human Resources (HR) is a plus.

- Excellent communication and teamwork abilities.

- Commitment to IHF’s mission and values.

- Ability to dedicate a few hours per week to this volunteer role.

What We Offer:

- A chance to make a meaningful impact on global education and humanitarian efforts.

- Experience in quality control and HR functions within an international NGO.

- Opportunities for personal and professional growth.

- A supportive and collaborative team environment.

Join us in our mission to ensure quality training for all IHF members and help us make a difference in the world!

We look forward to welcoming you to our team!

Together, we can achieve great things.

What we are looking for

As a small charity we have a committed and enthusiastic team of employees and volunteers on the ground who work to support our young people and their carers. As Roots looks to expand its work and programmes, we are seeking to enhance our board in order to embed a new strategic plan and provide support to the growing number of employees.

We are specifically interested in trustees who have experience in any of the following areas to strengthen our existing skills set.

• Finance, accounts and budgets 

• Campaigning 

• Change Management 

• Comms and Marketing

• Legislation in relation to the organisation's work and charitable status.

• Monitoring and evaluating performance

• Health and Safety 

We are particularly keen this time to recruit Trustees with relevant lived experience, such as care leavers and kinship carers.

We also encourage applications from young, disabled or Welsh speakers, and people that live in Swansea and the surrounding areas, as these groups are currently under represented on our Board. The ability to speak Welsh is desirable but not essential. 

We are also particularly interested in recruiting a Treasurer. As the organisation grows and receives more funding, it is important that we have a Trustee experienced in financial management, who can oversee the accounts and budgets as well as advising on the financial implications of the new strategic plan. 

Role on Trustee board: 

• To oversee the strategic development and growth of the charity in line with its aims and objectives.

• To support events and be an active and contributing member of the trustee board and its activities.

• To take the lead in agreed areas, working with sub groups that could include employees and feedback to the wider board. 

Commitment required: 

We meet as a Board every two months, usually on a Tuesday at 5pm for 2 hours. The Trustees will be provided with the relevant papers in advance of meetings, preparation and reading for the meeting usually takes about an hour. 

There is an expectation that Trustees are available for 80% of these meetings (ie 5 per year) and to undertake agreed tasks outside of these times. The monthly commitment is approximately 6 hours per month, including meetings and meeting preparation. 

The Trustees also meet twice a year in person at Roots, usually in the spring for half a day and autumn for a full day. 

We are seeking Trustees that will also be visible and engage in activities at certain times of the year, for example celebrating successes, supporting activities such as trips with young people and be public facing where agreed to promote the organisation. One Trustee per month is expected to visit Roots, for visibility and to help support the staff and young people. 

Accessibility

Should you require any reasonable adjustments for this role, to make it more accessible, please let us know. 

Reimbursement / allowance entitlement.

Trustees will be entitled to mileage allowance and other reasonable expenses to attend meetings in person and take part in agreed activities. 

We will provide induction and ongoing training. Due to the nature of our work with young people, an enhanced DBS check is required for this role. 

A bit about this role

At Cats Protection we find thousands of perfect matches between people and cats every year. Our cat match volunteers provide the support, information and guidance needed to match the right person to the right feline friend.

What can you expect to be doing?

• Being part of a team that identifies suitable homes for cats in care
• Providing potential adopters with basic cat care information
• Completing homing questionnaires with potential adopters ‘virtually’, as well as face to face, which may involve visiting the homes of potential adopters
• Carrying out follow up communications if required
• Using online map searches to match cats and kittens to new homes

A bit more information about this role and the team

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by making sure they find loving and caring homes. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We are looking for someone with

• Basic knowledge of cats and cat care
• An understanding of suitable homing environments for cats  
• Good interpersonal and communication skills 
• Good level of record keeping and administration skills
• Good IT skills
• Access to a PC/mobile device
• Patience and the ability to deal with sensitive situations
• A valid driving licence and access to a vehicle (would be an advantage)

Helping Hand Volunteer

Reports to: Peer Leader.

Responsible to: Charity Coordinator.

Position: Volunteer.

Role Description

The Helping Hand Volunteer is part of the volunteering team of Say Aphasia. Alongside the

Peer Leader and Support Group Assistant, the Helping Hand Volunteer supports individual

Say Aphasia meet-ups. As the name suggests this role is likely to be flexible within each

group. The role may vary but is likely to include one or all of the activities listed below.

Possible Roles

● Support the smooth running of each individual Say Aphasia meet-up by:

○ Providing a safe, inclusive and accessible environment.

○ Setting up the room and tidying up.

○ Welcoming all group members, guests and visitors.

○ Safely providing teas, coffees and other refreshments.

● Provide communication support for members during the drop-in group:

○ Instigate conversation between members, if necessary.

○ Show an understanding of aphasia.

○ Be aware of, and capitalise on each members' communication preferences

(their preferred way to have a conversation), as conversations aren’t just

speaking.

○ Offer a listening ear to members.

○ Ensure communication tools are accessible during the meet-up.

● Contribute to improving the service:

○ Report any concerns or issues to the Charity Coordinator .

○ Discuss suggestions for improvement and innovations with the volunteer

team.

● Support other volunteers:

○ Attend regular catch-ups with the Peer Leader and fellow volunteers.

○ Encourage a positive group ethos.

● Adhere to Say Aphasia’s policies and procedures.

● Be an active advocate for Say Aphasia.

○ Promote the group where possible.

○ Hand out flyers / postcards locally to GP surgeries.

About Pain Concern

Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, information helpline, community pain education sessions and our research and campaigning work.  

All pain is unpleasant, but for the 7.8 million people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life-changing results 

Role Purpose

Pain Concern is looking for volunteers to help moderate the charity’s online community on the Health Unlocked platform. Our forum provides peer support and a learning environment for people living with chronic pain and those who care for them. Forum moderators follow Health Unlocked guidance, creating a great culture and setting the tone for the forum.

As a volunteer moderator you will help to ensure that our online community is maintained as a safe, supportive and fun environment. You will gather information on what issues are important to forum users. You will help to monitor and moderate user-generated content. By joining us you will join a fast-growing and respected service.

Previous experience or training is not necessary. We are looking for a willingness to learn and a commitment to help. Knowledge of chronic pain while useful, is not essential. Due to the nature of the role, successful applicants will be required to undertake a PVG check and complete a 1hr Safeguarding online course.

What you would be doing

· Welcoming new members to the community

· Overseeing posts to the forum

· Ensure that posts conform to the community guidelines

· Signpost members to helpful resources

· Share cases with your supervisor and team members

· Help to gather information and feedback for statistics and report purpose

Is this role right for me?

We are looking for an individual who possesses some, or all of the experiences, skills and qualities listed below:

• Access to a computer, or other device, and internet (if volunteering from your own location)

• An empathetic and non-judgemental manner

• Excellent written communication skills

• Knowledge of chronic pain

• Ability to commit to at least 6 months of volunteering 

About Pain Concern

 Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, information helpline, community pain education sessions and our research and campaigning work. All pain is unpleasant, but for the 7.8 million people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life-changing results 

Purpose of Volunteer Role

This role supports our aim in delivering pain education in our communities and providing access to high quality resources to those who may not have digital access. As an ambassador you will provide tailored information on pain management services available in the local health board area and Signpost to any other support services in the community. Promote the concept of supported self-management as a recommended, effective intervention for chronic pain. Help make a difference to people living with pain by providing a powerful platform to hear the views and experiences for the all too often, voiceless patients. Due to the nature of the role, successful applicants will be required to undertake a PVG check.

What would you be doing 

• Have personal experience of chronic pain (e.g., a diagnosis or experience of supporting a family member or friend).

• Representing Pain Concern in a professional manner

• Build a network with local GP surgeries, NHS health board.

• Attend Pain Management groups (virtually or in person), to highlight long term support options.

• Making conversation with members of the public as appropriate, and answering questions about the charity’s work.

• Signpost to helpline, Pain Concern information leaflets, Airing Pain etc

• Carry out research into community groups, local events and businesses in your area, so that you can contact them to attend fayres, exhibitions etc

• Attend cheque presentations and local events officially thanking donors and hosts for their support

• Adhere to Pain Concern’s policies and procedures at all times, including Safeguarding; Equality, Diversity and Inclusion; Health & Safety; Data Protection; Confidentiality;

• Attend training and volunteer meetings

• Keep your Volunteer Manager up to date on your activities, including the contacts you’ve made and talks that you’ve arranged. 

Is this role right for me

 We are looking for an individual who possesses some or all of the below experiences, skills and qualities.

• Friendly, positive and outgoing personality

• Tenacity and enthusiasm for sourcing opportunities in your community

• Enthusiasm and interest in chronic pain and the work we do

• Good communication skills, including public speaking

• Strong organisational skills, and an ability to work on own initiative and be proactive

• Access to the Internet and confidence in using it

• A good local knowledge

• Flexibility 

Availability and location

Minimum commitment of 6 months. Minimum 2-3 hours per week. By becoming one of our Community Ambassadors, you will travel in and around your geographical area to meet support groups and attend events and from our office at Newcraighall Road, Edinburgh EH15 3HS 

Benefits to you 

• Experience volunteering as part of a friendly team

• Meet new people

• Build on your employability skills

• Training and a dedicated volunteer line manager looking after you

• A job reference after 6 months of volunteering.

• Satisfaction of giving a valuable service to the community

• On-site car parking

• Reasonable travel expenses will be reimbursed in accordance with our Volunteer Policy

How do I apply

Download and complete an application form via the volunteering page on our website. For more information about this role please contact us via our website.

We already have a fantastic group of volunteers, working in our charity shops, fostering animals in our care and undertaking vital home assessments of potential animal adopters.  We want to grow this group and deepen our engagement with them.  If you have volunteer management experience, we would love to hear from you.

In April 2024, our branch expanded, encompassing our existing area of Lincoln, Gainsborough, Wragby, Witham St Hughs, Woodhall Spa and Horncastle and gaining new geographical areas including Grimsby, Cleethorpes, Louth and Mablethorpe. Our volunteer base is crucial to support our re-homing, run our charity shops and fundraising activities efficiently and we now have ambitious plans for our expanded area to ensure more mistreated animals can find their forever homes.

About us:

RSPCA Lincolnshire Mid, NE & Lincoln Branch rehabilitates and re-homes animals rescued by the RSPCA's national Inspectors. We also promote responsible pet ownership and hold animal action days such as for microchipping.

We currently run two charity shops and regular fundraising events, to support more than 100 animals escape cruelty and neglect, to find their forever home each year.

What you can bring to our board:

The Trustees make extremely important decisions for the branch, for example deciding on how to raise income for the branch, as well as meeting in sub-groups to consider important subject matters with recommendations being made to the full board of trustees.  Our branch is an extremely passionate branch with eleven trustees currently forming the committee.

We are looking for someone willing to bring their volunteer management experience to our board. We want to ensure we are communicating well with our volunteers and maximising opportunities for them to bring their skills and expertise to our branch activities through targeted engagement.  You will support our decisions around communications and events, volunteer activity planning, volunteer recruitment, training and performance management, and much more. 

You will live and/or work in our branch area in Lincolnshire, UK, to bring local insight to our branch decisions.

We meet monthly as a board, with most of these online but we like to also meet at least 3 times each year in-person, as well as support local fundraising events. 

If you would like an informal chat about the opportunity, please contact the Chair, Sophie Easteal.

PLEASE NOTE THAT THIS VACANCY IS FOR APPLICANTS OVER THE AGE OF 18 ONLY

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.