Supporter Care Manager Jobs in Liverpool

We have a fantastic opportunity for a communications professional to join the Design, Digital and Internal Communications team. This is a remote role (must live in England or Wales) working 37.5 hours a week (part-time will be considered).

Do you have a passion for communications and engagement? Do you want to help make a difference to victims and survivors?

This role is a remote role (must be in England or Wales) within a supportive and friendly team.

As the Internal Communications Lead you will:

• Manage, update and monitor VS internal communication channels so that internal stakeholders (staff and volunteers) across England and Wales are informed of organisation news, successes and strategy and have a mechanism for feeding back.
• Produce, commission and edit copy adhering to all brand and style guidelines for email communications and intranet articles.
• Manage an engaging programme of webinars to update staff on new initiatives, training programmes and other key engagement activities.
• Work closely with staff across the organisation to ensure self-generated content is of a high standard, adheres to brand and style guidelines and is succinct, clear and engaging.
• Advise colleagues on complex communication messages and to form part of the wider communication team response in a major incident or crisis situation.

You will need:

• Significant experience of managing multi-channel internal communications (inc. intranet).
• Experience of writing concise, well written and engaging communications.
• Experience of reporting on key internal communication metrics.
• Experience of editing of video content.
• Excellent interpersonal skills to be able to liaise effectively at all levels.
• Strong personal integrity, reliable under pressure and team ethos.
• Proven ability to demonstrate a commitment to Equality and Diversity, to influence people to achieve effective desired outcomes.
• Educated to degree level or equivalent professional qualification.
• Proficiency in English language.

Interviews for this role will take place w/c 23 September 2024.

About Victim Support:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We are working towards a future where victims’ rights are respected, their voices are heard and they feel well supported.

Everyone at VS is driven by our purpose, vision, mission and values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

Please apply for this role via the Victim Support website. You will need to complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Job Title: Charity Marketing and Communications Manager

Reporting To: Head of Marketing and Communications

Salary: £36,082 - £47,554

Hours: 37.5 per week

Contract: Permanent

Location: Hybrid - Alder Hey Children’s Charity, based within Alder Hey Children’s NHS Foundation Trust, Liverpool

Job Purpose

We are seeking a dynamic, experienced and creative Marketing and Communications Manager to lead our small marketing team, developing impactful marketing strategies and supporting the communications function for the charity. The ideal candidate will bring innovation and strategic thinking to enhance our brand, engage supporters and drive our fundraising goals. You will be responsible for crafting compelling narratives that highlight our mission and accomplishments, showcasing our impact and extending our reach to important new audiences. This is a highly varied role where you will have creative oversight to telling the inspiring stories at Alder Hey by carrying out communications which have real and measurable impact. We encourage applications from those with and without charity experience.

About us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year. 

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting-edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician, and the play specialists we have on every ward. 

We have recently closed our Surgical Neonatal Appeal, having successfully raised our £3m target towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital. This year we are fundraising towards a new Same Day Emergency Care Centre, providing an unrivalled experience for our patients and their families. 

Main Duties/Tasks:

Leadership & Team Development

Lead the development and execution of the overall marketing strategy for Alder Hey Children's Charity, aligned with the organisation's goals and values of Courage, Together, Passion, and Magic.

Support the Head of Marketing & Communications to develop ongoing strategy for the Brand, adhering to set KPIs, and sticking to budget and deadlines.

Work with the Head of Marketing & Communications to provide leadership and direction to the Marketing & Communications Team, empowering the team to deliver against set goals and objectives.

Marketing & Communications

Collaborate with the Trust’s communications team to integrate marketing and PR activities, ensuring consistent messaging and brand representation.

Collaborate with fundraising teams to strategise, plan and implement integrated marketing campaigns across multiple channels, including digital, social media and print.

Manage TV advert development, scripting, storytelling and creative.

Be a brand gatekeeper across all activity, internal and external.

Manage the team to collaborate with the fundraisings teams to create compelling marketing materials, including appeal narratives, brochures, newsletters, and online content, to engage potential donors and supporters.

Ensure safeguarding and consent procedures are adhered to in collaboration with the Trust Comms.

Understand market research to identify trends, opportunities, and audience insights, informing the development of targeted marketing strategies.

Work with the Digital Manager to oversee communications via website and digital platforms, ensuring content is engaging, up-to-date, and optimised for search engines in collaboration with the digital function. Work with the Trust’s Communications team to

Lead the team to produce timely and relevant social media activity, scheduled across all channels, identifying our audiences and creating appropriate content.

Other Duties

Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.

Be an active and supportive member of the charity management team, contributing to the charity’s higher aims, working collaboratively with senior managers, colleagues and volunteers.

Manage the team to collaborate with the fundraisings teams to create compelling marketing materials, including appeal narratives, brochures, newsletters, and online content, to engage potential donors and supporters.

The charity is currently conducting a four-day working week trial, due to end on 30th September 2024. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30th September 2024 to agree the next steps, based on an assessment of the trial period; the four day working week trial may be ended, extended or adopted permanently.

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. Being courageous, working together, being passionate about our work, and making sure that we are creative in what we do helps us to deliver the support necessary so that Alder Hey can continue to deliver the very best care for our young patients and their families.

Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.

Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

How to apply

Applications must include your CV and a covering letter which answers the following questions: 

• How do you meet the person specification? If you don’t meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.  
• What do you think of the current Alder Hey Children’s Charity marketing?

Please read the full Job Description and Person Specification. 

Closing date: Thursday 12 September 2024

Interview date (to be held at Alder Hey): Thursday 26 September 2024

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.

Hope for Justice exists to bring freedom from human trafficking and modern slavery by identifying victims, supporting survivors and preventing exploitation. If you’re looking to make a difference, this is the place for you.

We have an exciting opportunity for a passionate and ambitious Strategic Partnerships Manager to join our UK Development Team on either a full or part time basis. The Strategic Partnerships Manager plays an integral role in supporting Hope for Justice's fundraising and income generation strategy, and provides crucial contributions to our programme initiatives, and our overall mission to live in a world free from modern slavery and human trafficking.

As Strategic Partnerships Manager, you will be responsible for:

• Building a robust pipeline of appropriate opportunities from trusts, foundations and/or institutional donors.
• Forming and maintaining strong relationships with key donors and partners, with excellent donor stewardship.
• Developing quality proposals through effective proposal management, working closely with Hope for Justice programmes, MEL and finance teams.
• Managing grants/awards to ensure that Hope for Justice is complying with donor contractual obligations, including collating and submitting technical and financial reports.

The ideal candidate will be an outstanding communicator, relationship-builder and problem-solver to take us to the next level in the way we interact with grant-making bodies. They will have expertise in written, numerical and analytical skills, as well as a strong track record in securing medium to large-size grants from trusts, foundations and institutional donors. They will have experience in building complex bids, engaging in negotiations with donors and partners, and project and programme design. They will have the ability to liaise confidently and diplomatically with donors and colleagues globally.

This is a unique opportunity to join a growing team and a global non-profit organisation with a well-respected reputation for changing lives and fighting for freedom for those affected by the misery of modern slavery and human trafficking.

This role is based in the North West of England within our UK Development Team.

For full details of this role please download the attached role profile.

Requirements

• 5 years+ proven experience of raising funds from restricted donors within an organisation.
• Degree or equivalent qualifications or work experience in a relevant field.
• Excellent writing skills to formulate complex proposals.
• Highly numerate with the ability to develop and monitor project budgets; analyse, interpret and communicate grant data and financial information.
• Excellent proficiency with Microsoft Office suite.
• Strong relationship-building skills.
• Strong presentation and communication skills.

Benefits of working at Hope for Justice

Hope for Justice are committed to supporting our staff’s wellbeing and offers competitive salaries and a range of additional benefits to our staff.

Hope for Justice is a Living Wage employer, accredited by the Living Wage Foundation.

As part of Hope for Justice, you will benefit from an excellent package including:

• 28 days annual leave plus bank holidays
• 1 day Marriage Leave
• Enhanced employer pension contributions
• Company sick pay
• Enhanced maternity and paternity pay
• Access to our Employee Rewards Platform, providing discounts and offers for well-known retailers
• Free, confidential Employee Assistance Programme for staff and their family
• Professional development opportunities
• Professional memberships paid
• Flexible and hybrid working

Role Details

Job type: Full Time (37.5 hours per week) or Part Time (Negotiable weekly hours, from a minimum of 22.5 hours per week)

Salary: Up to £45,000 FTE, dependent on experience (pro-rated for part time hours)

Closing date: 2nd September 2024

Applications will be reviewed and interviews held on a rolling basis. The advert may be removed prior to the closing date if the position is filled. If you are interested in this role please ensure to submit your application as soon as possible.

Location: Remote working, ocassional travel may be required to Manchester head office.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which include criminal records checks, in line with our Global background checks policy. Hope for Justice participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme, as part of the referencing process we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

We would like to inform you that due to the high number of applicants we receive, we regret that we are not able to respond individually to all applicants. Only shortlisted candidates will be contacted for further steps in the selection process, thank you for your understanding.

Full job description

Job Title: Individual Giving and Legacy Fundraiser

Reporting To: Individual Giving and Legacy Manager

Salary: £29,338 - £36,446

Hours: 37.5 per week

Location: Based at Alder Hey Children’s Hospital with flexible working

Job Purpose:

Are you passionate about making a difference in children's lives and eager to join a forward looking fundraising team? Alder Hey Children's Charity is seeking an enthusiastic individual to join our Individual Giving and Legacy Team at a pivotal moment in our growth.

We're experiencing an exciting period of expansion, having recently seen significant increases in our regular donor base and contactable supporters. This role offers a unique opportunity to oversee the development and administration of our individual giving and legacy portfolio, working closely with the Individual Giving Manager to shape and implement our strategy for growth and supporter engagement.

You'll play a crucial role in enhancing our impact, providing exceptional supporter care, and contributing to innovative projects that will transform how we connect with our donors. This position is ideal for someone looking to learn, grow, and make a tangible difference within a supportive and forward-thinking team.

Join us in our mission to support Alder Hey Children's Hospital and be part of something truly magical.

About us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting-edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician, and the play specialists we have on every ward.

We have recently closed our Surgical Neonatal Appeal, having successfully raised our £3m target towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital. This year we will be fundraising towards a new Same Day Emergency Care Centre, providing an unrivalled experience for our patients and their families.

Main Duties/Tasks:

Income Generation & Stewardship

Work alongside the Individual Giving Manager and Head of Community Fundraising to produce and execute an effective and sustainable individual giving plan.

Create and implement effective donor journeys to maximise the engagement and retention of supporters.

Identify potential new individual giving audiences and implement acquisition strategies in order to grow the individual giving database.

Work across the organisation to champion individual giving and to implement excellent supporter care.

Work alongside the Individual Giving Manager to manage budgets including forecasting and tracking and making sure costs remain low for maximum return on investment.

Identify opportunities for colleagues in fundraising and throughout the hospital and pass these on as appropriate.

Ensure fundraising remains within legal constraints and pays attention to safeguarding requirements.

Work positively and proactively with our volunteer supporters.

Project Management

Develop our In Memory offering and supporter journey.

Develop and execute regular giving products and appeals.

Produce and execute legacy and in memory marketing plans.

Work alongside the Marketing Team to create, manage and evaluate innovative and thought-provoking campaigns to increase individual giving income.

Manage individual giving fundraising campaigns such as Make a Will Month, The Big Give, Giving Tuesday and seasonal appeals.

Work with internal colleagues and external suppliers, agencies and fulfilment houses, establishing and maintaining effective working relationships.

Data Management & Reporting

Manage the selection and segmentation of individual giving data for campaign purposes.

Oversee the timely importing and exporting of donor data to ensure that supporter records are up to date.

Use campaign data to report on effectiveness of activity and inform decision making and future planning.

Ensure all individual giving activity complies with the appropriate regulation and legislation and delivers an excellent experience for supporters.

Identify and develop the systems and processes necessary to deliver effective individual giving activity including the website, social media and email, fundraising database, data analysis tools and social media.

Work in conjunction with the Finance Manager to ensure all legacy income and communications are recorded.

Work alongside members of the team to develop fundraising initiatives, attend team meetings, plan and budget.

Responding to general enquiries from the individual giving, in memory and legacy fundraising email addresses and telephone lines.

Other Duties

Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.

Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required.

Any other reasonable duties as required by your line manager.

Person Specification

Qualifications, Knowledge and Experience

Essential

• Proven experience of managing individual giving activity including appeals and recruitment and retention campaigns.
• Proven record of achieving financial targets & Return on Investment.
• Proven ability to manage third party supplier relationships e.g., creative agencies, mailing houses.
• Experience of producing compelling supporter creative and fundraising messages.
• Proven ability to work closely with internal teams including: Marketing, Operations and Finance.
• A good working understanding of Data Protection landscape.

Desirable

• Good knowledge and experience of using a fundraising database for reporting and analysis.
• Experience of data selection/segmentation and the effective use of donor data for campaign purposes.
• Understanding of direct mail campaigns.

Skills and Attributes

Essential

• Commitment to principles of equality, diversity and collaborative working.
• Self-sufficient and confident to make decisions within the boundaries of the role.
• Ability to communicate effectively with staff, volunteers, children, young people and families.
• Excellent oral and written communication skills.
• Ability to build strong working relationships with supporters of all levels and backgrounds.
• Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.
• Ability to work in a logical, organised manner with a high level of attention to detail.
• Ability to work effectively as part of a team as well as independently.
• Competence in Microsoft Office package and video conferencing tools such as Teams.
• Excellent personal organisation skills, including time and workload management.
• Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information.

Desirable

• Knowledge and understanding of fundraising CRM System (Salesforce)

Additional requirements

Essential

• Strong interest in working for a children’s health charity.
• An understanding of and commitment to the values of Alder Hey Children’s Charity.
• Respect for and ability to maintain confidentiality.
• Willingness to get involved with activities across the Charity.
• High standards of personal conduct, honesty and integrity.

Desirable

• Willingness to occasionally work outside of normal office hours.

The charity is currently conducting a four-day working week trial, due to end on 30th September 2024. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30th September 2024 to agree the next steps, based on an assessment of the trial period; the four day working week trial may be ended, extended or adopted permanently.

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.

Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

How to apply

Applications must include your CV and a covering letter which answers the following questions:

• How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
• Why do you want to work for Alder Hey?

Closing date: Monday 16th September 2024

Interview date (to be held at Alder Hey): Tuesday 24th September 2024

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.

Job Title: Known internally as Senior Area Relationship Manager

Location: Home-based, covering the North of England and Scotland. There is a requirement to be able to travel across the area and the UK to attend meetings, events and training

Hours: 35 hrs per week

Contract type: Permanent

Salary: £45,611 (FTE) per year

What we do: We help young people through cancer.

How we work: We are Determined, United, Spirited and Kind

What we are looking for:

• A strong people manager with proven ability to inspire and develop individuals to achieve their best work, meet agreed financial targets and deliver excellent supporter experience.
• Someone with a deep understanding of Community Fundraising and/or Regional Corporate Fundraising.
• A strategic thinking with experience of implementing plans and mitigating risks to achieve the best results
• A collaborative and solution focused individual with experience of working across teams to lead projects and achieve shared goals.

What we offer: 

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3- or 4-day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

How to apply:

You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

Key dates: 

Applications by midnight of 1st October 2024.  1st interviews to be held online on 10th or 11th October 2024. 2nd Interviews to be held in person on 22nd or 24th October 2024 in Manchester Area.

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.

We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.  In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.

Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team. 

Privacy and Safeguarding:

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). 

For information on how we collect, store and process personal data please contact the HR Team. 

We are recruiting a South Locality Lead Coordinator (28 hours per week) to join a supportive team who are committed to making life better for Manchester’s unpaid carers.

This post is an ideal opportunity for someone with project management experience, who is passionate about support for carers and enjoys working as part of a team.

Carers Manchester South (CMS) brings together three organisations: Manchester Carers Forum, Lifted and Together Dementia Support. The work of the team is focussed specifically on South Manchester. The Team works closely as part of Carers Manchester to raise awareness and identification of carers, and to identify what support is needed for carers that isn’t already there. Forming one team made up of partner organisations allows members of the team to each bring their own skills, experience, knowledge and passion to work together to put the quality of life of carers at the heart of what they do. The postholder would be directly employed by Manchester Carers Forum and would lead this team.

We are looking for someone with a good understanding of the needs of unpaid carers, who has experience both leading a team and a piece of work in partnership with others to achieve agreed outcomes.

This role is focussed on the South of Manchester and will involve some travel in the area. Your office/admin base would be your home address.

We offer training opportunities, flexible working and a generous leave entitlement. 

The deadline for applications is Monday 16th September 10am. However, we may close applications before this deadline if we receive a large volume of applications. Interviews are currently scheduled to take place on Thursday 26th September in central or south Manchester. We will contact successful applicants by email.

We are unable to accept CVs.

We welcome applications from everyone irrespective of sex, sexual orientation, gender identity, ethnicity, faith and religion, disability and age. Appointment will be made on merit alone.

If you are disabled we will support you throughout the recruitment process with reasonable adjustments required.

Thank you for considering Manchester Carers Forum!

Hours: Full time, 37.5 hours per week (flexible working available)​

Location:Home-based with occasional travel to Vauxhall, London​

Contract:Permanent​

FoodCycle currently runs 93 projects across the UK providing nutritious meals and social connections for those at risk of food poverty and loneliness. We are seeking a candidate with ambitions to further their grant fundraising experience to join our small but highly successful Fundraising Team.​

You will have experience of securing funding, understand what it takes to write a compelling grant application and appreciate the importance of excellent stewardship. You will work alongside our Senior Trusts and Foundations Manager to secure funding from a portfolio of regional trusts that can support our expanding network of community meal projects.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​​

Deadline for your application:11.59pm on Sunday 8th September 2024.​

Interview process: Shortlisted candidates will need to complete a written task prior to the interview.​

Interviews: planned for week commencing 16th September​.

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.​

Safeguarding: Safeguarding is Everyone’s business -FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.​

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship. 

The successful candidate will be responsible for supporting with the development and implementation of training programmes that enhance the skills of our stakeholders, as well as fostering a vibrant community engagement strategy to boost interaction and satisfaction.

You will be responsible for stakeholder engagement within the gaming and esports space, developing long lasting relationships, providing ongoing support.

You will also be responsible for promoting and marketing the work of Ygam at conferences and events.

You will be required to arrange and deliver our City & Guilds assured workshops and our CPD accredited training, both online and face to face and provide support to delegates post training, updating all relevant records and CRM systems.

Role Requirements

Duties will include but not be limited to:

Planning 

· Network and develop stakeholder relationships, leading to the recruitment of delegates on Ygam training.

· Actively engage stakeholders across relevant organisations to support and promote the work of Ygam.

· Attend networking events online and in person to promote Ygam.

· Work with the communication team to produce and deliver clear, effective, and engaging material across a range of channels.

· Plan and facilitate stakeholder engagement events, focus groups, and communities of practice.

· Develop a strong pipeline of delegates to attend the workshops delivered by Ygam, ensuring workshops are well attended.

· Identify and attend conferences, seminars, educational and organisational events on behalf of Ygam, to highlight and support our work.

· Signpost organisations to the booking page on the Ygam website.

· Support and input into the creation of workshops and resources.

Delivery 

· Deliver the Ygam portfolio of workshops (online and face to face).

· Provide high quality training to a range of professionals in line with Ygam’s Quality Assurance processes.

· Deliver workshops and training independently both online and face to face.

· Be responsive to delegates needs, answering questions and queries in a timely and supportive manner.

· Provide excellent customer service to delegates.

Outcomes:

· Produce robust and relevant stakeholder engagement and communication plans.

· Ensure accuracy of data utilising the CRM system.

· Achievement of monthly KPI.

· Demonstrate collaborative stakeholder engagement approach across the wider Ygam portfolio.

· Develop case study opportunities to understand the impact of the Ygam resources and training.

· Input into work with evaluators to measure impact and performance. 

Learning and Development:

· Self-identify any gaps in knowledge and any CPD requirements to support your development and ongoing performance.

· Ensure all relevant CPD is completed and up to date on platforms such as Ihasco.

· Attend support sessions with line manager (both remotely and in person). 

· Record performance in your monthly 1-1’s with your line manager.

Administration:

· Record an audit trail of stakeholder details and engagement activity via our CRM system.

· Send out joining instructions via our CRM system to delegates prior to workshops.

· Record attendance and email delegates post workshop to gather feedback. 

· Ensure all records are maintained in accordance with GDPR/data protection legislation.

Person Specification 

Essential

· Stakeholder engagement experience, including the development and implementation of robust stakeholder engagement plans.

· Passionate about gaming and esports, with an in-depth knowledge of current trends and challenges in the industry.

· Exceptional organisational skills with attention to detail.

· Flexible and adaptable, capable of thriving in a fast-paced and evolving environment.

· Confident communicator with outstanding verbal and written communication skills.

· Confident public speaker with extensive training and delivery experience.

· Prior experience of selling a product or service, and experience of developing a pipeline to achieve KPIs

· Outstanding understanding of IT applications (MS Word, Excel & PowerPoint especially).

· Ability to work in a highly organised manner with a keen eye for absolute detail.

· Self-motivated, with the ability to work autonomously.

· Experience of working within a matrix management framework and the ability to work collaboratively as part of a team to meet targets.

· Willingness to travel to events and meetings with stakeholders.

· Employment rights to live and work in the UK.

Desirable

· Innovative thinker with a track record of implementing successful training and engagement strategies.

· Experience creating content, e.g. training materials, videos etc.

· Experience of developing and running campaigns to engage stakeholders, driving traffic to websites and training.

· Experience of using Canva.

· Experience of using Salesforce and Mailchimp to collect and store customer information, compliant with GDPR regulation.

· Previous experience of working within a harm prevention role.

Project Manager, Policy Fellow

Terms: full time; 3 year contract
Salary: £36,400 - 46,000
Location: Remote working, with the opportunity to work from co-working space if desired and quarterly in-person team away days.
Start Date: September 2024, sooner possible
Line Manager: Programme Manager

Closing Date: 6 September 2024. On submission of your application, please add ‘Project Manager 2 -  2024’ in the subject line. 

You must have the right to work in the UK or Germany. Please note that the advertised salary range in sterling is based on United Kingdom employment terms and conditions. Salary offers for positions based in Germany take into account local tax and social security regulations, which may result in different net salary outcomes compared to those in the UK. 

About BASIC

BASIC is an independent think tank whose mission is to safeguard humanity and Earth’s ecosystem from nuclear weapons risks and interconnected security threats, for generations to come. Founded in 1987, we have 36 years’ experience of convening meaningful dialogues across complex political divides, and a reputation for generating innovative, high-quality research and policy advice.

BASIC is a fast-paced, inclusive, and rewarding environment in which to work. We have experienced >5x growth since 2017, and our intention is to continue this growth trajectory. We have an exceptionally positive team culture.

BASIC sees its role as one of drawing together different perspectives within the nuclear weapons / security debate and pushing the boundaries of policy discussions. We cherish our independence and freedom of speech. We are independent, receive no core funding from any state, and our project work is funded transparently.
 

Role Description

The Project Manager is an adept and organised professional, esteemed within the nuclear policy community for their level. Responsible for overseeing a discrete package of work, they must demonstrate a clear understanding and alignment with broader programme goals, strategies, and objectives. The role will report to the Programme Manager.

Taking charge of project deliverables, the Project Manager will navigate the entire project cycle, from generating fundraising ideas to developing them further and building knowledge of funding relationships. The Project Manager should possess a solid understanding of global security and conflict resolution, coupled with a proven ability to design, and execute high-quality project management and research. The ideal candidate is an established researcher with a specialisation in nuclear weapons issues, in particular the Non-Proliferation Treaty regime, and an emerging track record of policy relevant publications. 

The Project Manager will kickstart and manage BASIC’s new project: the Nuclear Transparency Index (NUTRI). The Nuclear Transparency Index (NUTRI) will be an online index maintained by BASIC that will assess the transparency of all States that possess nuclear weapons (both those recognised by the Non-Proliferation Treaty and those that are not). Looking at nuclear transparency in its various aspects, the index, using a series of metrics, will enable ranking and comparison of changes over time. The Project Manager will need to apply creative thinking to the development of a transparency framework, and strong analytical and critical thinking skills to assess the implementation of each metric by the states under review.

The Project Manager should also possess the skills to promote their work at relevant multilateral forums, expand their network in their area of specialisation, benefiting BASIC, and be capable of line managing other team members within their project. 

This role necessitates a formal project or programme management qualification – BASIC will provide the Project Manager with such training and qualifications if they do not already possess one. The Project Manager will collaborate with their line manager to identify a professional development plan, closing skills gaps and aspiring to become an internationally respected leader in their field.

Day-to-Day Responsibilities

1. Project Delivery

Applicants will need to be able to demonstrate the ability to:

• Manage project timelines, budgets, and reporting requirements

• Line manage, mentor/coach, and provide pastoral care for the project team: policy fellows, project assistants and interns

• Write high-quality, policy-relevant research reports, op-eds and briefings

• Organise international roundtables, workshops and other events with track 1 and 2 participants

• Manage relationships with stakeholders and build BASIC’s network and reputation

• Independently represent BASIC at international meetings

2. Fundraising

Applicants will need to be able to demonstrate the ability to:

• Develop a project, by independently and confidently scoping funding opportunities

• Liaise with the Programme Manager on funding priorities and opportunities

• Manage projects with minimal day-to-day manager input.

• Develop new and existing relationships with funders

• Write and edit funding applications

3. Communications

Applicants will need to be able to demonstrate the ability to:

• Collaborate with various stakeholders including international partners to build strong relationships.

• Facilitate dialogue and cooperation among diverse stakeholders.

• Promote our / their work confidently and internationally 

• Confidently use online social media platforms, and if possible, press contacts

4. Office support

Applicants will need to be able to support the running of the organisation and colleagues with a range of administrative tasks wherever required.

Role Requirements

Essential Criteria for the role

• Educated to Master’s level – or demonstrate the equivalent in work experience

• 7+ years of work experience in a think tank, research institute, NGO, foundation or government working on international security issues

• Demonstrated ability and track record in leading the creative development and delivery of policy projects to a high standard, in the UK or internationally, including budgeting and reporting

• Passion and commitment to our organisational mission of promoting dialogue to advance global security

• Ability to communicate effectively with stakeholders from a variety of professional and cultural backgrounds and with broad variations in seniority and function

• Excellent analytical and methodological skills, and an organised approach to research

• Well-developed interpersonal skills, including evidence of working successfully as part of a team

• Strong track record of previous fundraising experience and success

• Experience organising policy roundtables and workshops

• Willingness to travel internationally when required

• Strong organisational skills and an eye for detail

• Good personal network in their research area

• Previous line management experience

Desirable Criteria for the role

• Formal programme/project management qualification

Please note that, due to the large number of applications we receive, we are not able to acknowledge receipt of all applications and only shortlisted candidates will be notified. If you have not heard from us within two weeks of the closing date, you have not been successful.

Dynamics 365 CRM Developer

We are seeking to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player.

Position: SIT39 Dynamics 365 CRM Developer

Location: Home-based, UK, Nationwide

Hours: 35 hours per week

Salary: Circa £70,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: This is a fixed term contract for 12 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 September 2024

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

This role working as part of a development team, is to deliver a new Dynamics 365 CRM environment as part of a greenfield migration project from on premise. The role will also work to integrate the new platform into other data sources including another Dynamics 365 CRM environment.

Key Accountabilities and Main Responsibilities:

· Dynamics CRM 365 - Participate in design sessions with other members of the development team & key business users. Defining architecture/solution design.

· Dynamics CRM 365 - Development of new products/services within the platform as defined from architectural / solution design, change requests and project requirements.

· Dynamics CRM 365 - Maintenance of security within the platform, products, services & data.

· Power Platform – Development of custom apps using Power Apps, Azure function and connectors.

· Power Platform – Development of automation, of manual tasks & processes using power automate.

About You

· Significant direct experience of systems development

· Significant exposure to developing Microsoft Dynamics CRM, Dynamics SharePoint Integration & other Microsoft Technologies

· Experience of Migration Projects – Premise to Cloud

· Significant experience to the software development lifecycle, databases, structures, & coding techniques

· Good experience of integrating third party products, plugins, connectors, data flows in systems

· Solid experience of developing intuitive and engaging user interfaces

· Technical Expertise:  Dynamics CRM 365 & Power Platform (Power BI, Power Apps, Power Automate)

To fulfil the role you must be resident in the UK and have the right to work in the UK.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

Everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

The charity provides specialist support, funds critical research and campaigns to make sure people affected by stroke get the very best care and support to rebuild their lives.

The organisation is working to improve the diversity of the team.  Because individuality leads to a richer experience for its people and better support for those affected by stroke. 

People from all backgrounds are strongly encouraged to apply. And particularly applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help rebuild them and join the team.

In 2019, the charity developed a bold new corporate strategy so that they can rebuild more lives after stroke and make a bigger difference to people’s lives. To help deliver the strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Dynamics 365 CE/CRM Developer, Microsoft Dynamics CRM Developer, Senior Dynamics 365 CRM Developer, Junior Dynamics 365 CRM Developer, Dynamics 365 CRM Engineer, Dynamics 365, 365 Developer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for a part time Information & Advocacy Community Support Worker in Scotland, home based in North Scotland (Inverness or surrounding area due to travel requirements and location of NHS services).

You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.

Please download the job description to see full role responsibilities.

About us:

Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK.  We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions.  We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: Home based in the North of Scotland. 

Please note: you will need your own car and be able to drive for this roles.

*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable

Project Manager, Policy Fellow

Terms: full time; 2 year contract
Salary: £36,400-46,000
Location: Remote working, with the opportunity to work from co-working space if desired and quarterly in-person team away days.
Start Date: September 2024
Line Management: Consultant, Project Officer
Line Manager: Programme Manager

Closing Date: 6 September 2024. On submission of your application, please add ‘Project Manager 1 -  2024’ in the subject line. 

You must have the right to work in the UK or Germany. Please note that the advertised salary range in sterling is based on United Kingdom employment terms and conditions. Salary offers for positions based in Germany take into account local tax and social security regulations, which may result in different net salary outcomes compared to those in the UK.

About BASIC

BASIC is an independent think tank whose mission is to safeguard humanity and Earth’s ecosystem from nuclear weapons risks and interconnected security threats, for generations to come. Founded in 1987, we have 36 years’ experience of convening meaningful dialogues across complex political divides, and a reputation for generating innovative, high-quality research and policy advice.

BASIC is a fast-paced, inclusive, and rewarding environment in which to work. We have experienced >5x growth since 2017, and our intention is to continue this growth trajectory. We have an exceptionally positive team culture.

BASIC sees its role as one of drawing together different perspectives within the nuclear weapons / security debate and pushing the boundaries of policy discussions. We cherish our independence and freedom of speech. We are independent, receive no core funding from any state, and our project work is funded transparently.

Role Description

The Project Manager is an adept and organised professional, esteemed within the nuclear policy community for their level. Responsible for overseeing a discrete package of work, they must demonstrate a clear understanding and alignment with broader programme goals, strategies, and objectives. The role will report to the Programme Manager.

Taking charge of project deliverables, the Project Manager will navigate the entire project cycle, from generating fundraising ideas to developing them further and building knowledge of funding relationships. 

The Project Manager should possess a solid understanding of global security and conflict

resolution, coupled with a proven ability to design, and execute high-quality project management and research. The ideal candidate is an established researcher with a specialisation in nuclear weapons issues or whatever else is relevant to the project that they will be managing, and an emerging track record of policy relevant publications. 

The Project Manager will manage two BASIC projects concurrently:

1. The Peaceful Nuclear Technologies Portal (PEANUT, 2024-2025)

The PEANUT Portal will be a one-stop shop microsite featuring information about available civil nuclear science and technologies for the fulfilment of the Sustainable Development Goals (SDGs or ‘Global Goals’). In this capacity, you will work with a subject matter expert (already appointed) to build the site and actively promote the site and peaceful nuclear technologies more generally amongst relevant States and multilateral conferences.

As Project Manager, you will oversee the successful completion of further funding for the PEANUT project for beyond March 2025.

2. ‘Scoping British Nuclear Weapons Harms’ (2024-2026). 

Scoping British Nuclear Harms is a two-year scoping inquiry into the humanitarian and environmental harms caused by the UK Government’s nuclear weapons programme since its genesis. The candidate will build on existing work by BASIC to develop a nuclear harm reduction framework, and develop national and international networks with others working on these issues to develop and promote this work.

The role requires a fundamental understanding of the UK’s nuclear weapons programme and history, and the Project Manager will have a professional background in nuclear science and/or technology. Ideally the Project Manager will also have experience with science communication. 

The Project Manager should possess the skills to expand their network in their area of specialisation, benefiting BASIC, and be capable of line managing other team members within their programme. 

This role necessitates a formal project or programme management qualification – BASIC will provide the Project Manager with such training and qualifications if they do not already possess one. The Project Manager will collaborate with their line manager to identify a professional development plan, closing skills gaps and aspiring to become an internationally respected leader in their field.

Day-to-Day Responsibilities

1. Project Delivery

Applicants will need to be able to demonstrate the ability to:

• Manage project timelines, budgets, and reporting requirements

• Line manage, mentor/coach, and provide pastoral care for the project team: policy fellows, project assistants and interns

• Write high-quality, policy-relevant research reports, op-eds and briefings

• Organise international roundtables, workshops and other events with track 1 and 2 participants

• Manage relationships with stakeholders and build BASIC’s network and reputation

• Independently represent BASIC at international meetings

2. Fundraising

Applicants will need to be able to demonstrate the ability to:

• Develop a project, by independently and confidently scoping funding opportunities

• Liaise with the Programme Manager on funding priorities and opportunities

• Manage projects with minimal day-to-day manager input.

• Develop new and existing relationships with funders

• Write and edit funding applications

3. Communications

Applicants will need to be able to demonstrate the ability to:

• Collaborate with various stakeholders including international partners to build strong relationships.

• Facilitate dialogue and cooperation among diverse stakeholders.

• Promote our / their work confidently and internationally 

• Confidently use online social media platforms, and if possible, press contacts

4. Office support

Applicants will need to be able to support the running of the organisation and colleagues with a range of administrative tasks wherever required.

Role Requirements

Essential Criteria for the role

• Educated to Master’s level – or demonstrate the equivalent in work experience

• 7+ years of work experience in a think tank, research institute, NGO, foundation or government working on international security issues

• Passion and commitment to our organisational mission of promoting dialogue to advance global security

• Demonstrated ability and track record in leading the creative development and delivery of policy projects in the UK or internationally, including budgeting and reporting

• Ability to communicate effectively with stakeholders from a variety of professional and cultural backgrounds and with broad variations in seniority and function

• Excellent analytical and methodological skills, and an organised approach to research

• Well-developed interpersonal skills, including evidence of working successfully as part of a team

• Strong track record of previous fundraising experience and success

• Experience organising policy roundtables and workshops

• Willingness to travel internationally when required

• Strong organisational skills and an eye for detail

• Good personal network in their research area

• Previous line management experience

Desirable Criteria

• Science/technology or ideally science communication background

• Formal project management qualification
  
   

Please note that, due to the large number of applications we receive, we are not able to acknowledge receipt of all applications and only shortlisted candidates will be notified. If you have not heard from us within two weeks of the closing date, you have not been successful.

Programme Manager, Senior Policy Fellow

Terms: full time; 3 year contract
Salary: £44,000 - £55,000 depending on experience 
Location: Remote working, with the opportunity to work from co-working space if desired and quarterly in-person team away days.
Start Date: September 2024, sooner possible
Line management: Project Managers, Project Officer and Project Assistant
Line Manager: Research Director 

Closing Date: 6 September 2024. On submission of your application, please add ‘Programme Manager -  2024’ in the subject line. 

You must have the right to work in the UK or Germany. Please note that the advertised salary range in sterling is based on United Kingdom employment terms and conditions. Salary offers for positions based in Germany take into account local tax and social security regulations, which may result in different net salary outcomes compared to those in the UK.

About BASIC

BASIC is an independent think tank whose mission is to safeguard humanity and Earth’s ecosystem from nuclear weapons risks and interconnected security threats, for generations to come. Founded in 1987, we have 36 years’ experience of convening meaningful dialogues across complex political divides, and a reputation for generating innovative, high-quality research and policy advice.

BASIC is a fast-paced, inclusive, and rewarding environment in which to work. We have experienced >5x growth since 2017, and our intention is to continue this growth trajectory. We have an exceptionally positive team culture.

BASIC sees its role as one of drawing together different perspectives within the nuclear weapons / security debate and pushing the boundaries of policy discussions. We cherish our independence and freedom of speech. We are independent, receive no core funding from any state, and our project work is funded transparently.
 

Role Description

The Programme Manager is a highly-efficient, well-organised, and internationally-respected member of the nuclear policy community.They are expected to be able to take primary ownership of project delivery management as well as lead the development of multiple new projects, including developing ideas leading to successful fundraising.They will have strong knowledge of several methodologies which could be used for new projects and will have a track record of winning funding, as well as some knowledge of funding relationships. 

The Programme Manager will have specialisation in the Nuclear Non-Proliferation Treaty Regime and will need to have a good general knowledge of global security and conflict resolution, and a demonstrable ability to design and carry out project management and research to a high standard. They are expected to be an internationally recognised researcher with a strong area of specialisation related to nuclear weapons issues, specifically in the Nuclear Non-Proliferation Treaty regime. 

The Programme Manager will implement the Non-Proliferation Treaty Monitor (NPT Monitor), a platform that provides independent analysis and information on the effectiveness and implementation of the Treaty by the NPT-recognised nuclear-weapon States. The key objective for the Programme Manager will be to develop this project to a level where the NPT Monitor becomes a permanent and essential fixture of the NPT regime, providing significant analysis on treaty implementation for States Parties (especially smaller delegations), NGOs, and academia. 

The Programme Manager will demonstrate exceptional leadership and vision within the nuclear policy community. They will have a robust track record of policy-relevant publications. A strong network in their area of specialisation is essential, and they are expected to maintain and expand it to benefit BASIC. The Programme Manager will also be responsible for line managing team members across multiple projects, demonstrating exceptional leadership and fostering a collaborative and high-performing team environment.

For the Senior Policy Fellow title, we expect a well-developed professional network, particularly in fundraising relationships; we expect the ability to manage large scale, complex projects with budgets exceeding £400,000/year; and we expect an independently developed vision for the growth and further development of the programme including a fundraising strategy to match this ambition. This role also demands a formal project or programme management qualification, although we are open to discussing the provision of training if this has not already been achieved.

Day-to-Day Responsibilities

1. Programme delivery 

Applicants will need to be able to demonstrate the ability to:

• Manage project timelines, budgets, and reporting requirements

• Line manage, mentor/coach, and provide pastoral care for the project team: policy fellows, project assistants and interns

• Write high-quality, policy-relevant research reports, op-eds and briefings

• Manage organisation of international roundtables, workshops and other events with track 1 and 2 participants

• Manage relationships with stakeholders and build BASIC’s network and reputation

• Independently represent BASIC at international meetings

2. Fundraising

Applicants will need to be able to demonstrate the ability to:

• Build our programmes, by independently and confidently scoping funding opportunities

• Liaise with Programme Director about funding priorities and opportunities

• Manage projects with minimal day-to-day Director-level input.

• Develop new and existing relationships with funders

• Write and edit funding applications

3. Communications

Applicants will need to be able to demonstrate the ability to:

• Use online and offline communications skills to promote our / their work

• Confidently use online social media platforms, and if possible, press contacts

4. Office support

Applicants will need to be able to support the running of the organisation and colleagues with a range of administrative tasks wherever required.

Role Requirements

Essential Criteria for the role

• Educated to Master’s level

• 8-15+ years of work experience in a think tank, research institute, NGO, foundation or government working on international security issues

• Passion and commitment to our organisational mission of promoting dialogue to advance global security

• Demonstrated ability and track record in leading the creative development and delivery of policy projects in the UK or internationally, including budgeting and reporting

• Ability to communicate effectively with stakeholders from a variety of professional and cultural backgrounds and with broad variations in seniority and function

• Excellent analytical and methodological skills, and an organised approach to research

• Well-developed interpersonal skills, including evidence of working successfully as part of a team

• Strong track record of previous fundraising experience and success

• Experience organising policy roundtables and workshops

• Willingness to travel internationally when required

• Strong organisational skills and an eye for detail

• Good personal network in their research area

• Previous line management experience

Desirable Criteria

• Formal programme/project management qualification

Please note that, due to the large number of applications we receive, we are not able to acknowledge receipt of all applications and only shortlisted candidates will be notified. If you have not heard from us within two weeks of the closing date, you have not been successful.

Liverpool Charity and Voluntary Service (LCVS) works to improve the wellbeing of individuals and develop stronger communities across the city. This organisation works in partnership with other organisations, agencies and individuals, bringing resources together to positively impact the third sector.

The Community Mental Health programme aims to strengthen personal resilience and reduce health inequalities. It provides support to people who have mental health issues to enable them to re-connect and be actively involved with their local community. The programme will focus on improving health, physical activity, education, housing and financial stability.

The Role

We are recruiting for a Mental Health Care Navigator, which is a brand-new role and a unique opportunity to shape change via the Community Mental Health programme. The main duties will include:

• Connecting people to community groups for practical and emotional advice and support.
• Identifying, implementing and evaluating risk management plans, to ensure that everyone receives a high-quality service.
• Establishing an alliance of organisations to give a holistic approach to support.
• Raising awareness of working in partnership to reduce pressure on statutory services and improve health outcomes.

The Person

We are looking for an empathetic, open minded and committed person to provide a person-centred approach and support people with mental health issues. In this role you will require excellent listening and communication skills and be both resilient and able to work well under pressure. You must also be proactive and have the ability to develop key relationships with an array of organisations in the local community.

Experience of working in a similar role would be advantageous, however we are also keen to speak to candidates who have experience of supporting people with their mental health in a voluntary capacity.

Why LCVS?

LCVS adopt a flexible working environment. This hybrid role combines working in the local community, from the city centre office, which is a hub for Liverpool’s charity and voluntary activity, and the opportunity to work from home.

Apply here for your opportunity to join the friendly and supportive team at LCVS who are committed to an exceptional culture of equal opportunities, anti-discrimination and anti-oppressive policies and practice amongst employees, volunteers and service users.

To be considered for this role, you must hold a full UK driving licence and have access to your own transport.

To register your interest or for further information contact Jen, Charlie or Leanne at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.