Supporter Care Manager Jobs in Belfast

Digital Business Analyst and Project Lead

We are looking for a Digital Business Analyst and Project Lead to join a mission-led organisation to lead the next chapter of its digital transformation.

Position: Digital Business Analyst and Project Lead

Location: Remote

Hours: Full-time (part-time considered)

Salary: £38-48k pro rata, depending on experience

Contract: Permanent

Close Date: 10th November

First interviews: 28th & 29th November online

Second interviews: 3rd December online

About the Role

The Digital Business Analyst and Project Lead (Digital Lead) will be responsible for several critical areas, including leading the ongoing use and development of Partner API and integration offer, working directly with digital teams in client organisations and software providers with the ‘Star in other Software’ offer and leading on the scoping and delivery of a wide variety of digital projects.

This is a new role for the organisation, and you will work closely with the Digital Co-ordinator, Product Leads, the Company Board and broader team to continue the digital transformation.

About You

With a thorough understanding and practical experience of using APIs to achieve organisational goals, you will use your digital Business Analyst experience to take the lead in exploring requirements, user and business needs, scope and scale decisions and technical feasibility.

You will have experience of:

• Creating documentation such as process maps, user journeys, user stories, business cases, wireframes.
• Managing projects from conception and scoping through to delivery and evaluation, in a way that adapts to circumstances and stakeholder needs – bringing common sense and an outcomes-focus, over ‘pure’ process
• Navigating internal and external stakeholders with potentially competing perspectives and various commercial priorities and constraints.

About the Organisation

The organisation is an employee-owned values-based Social Enterprise behind Outcomes Star. As an employee-owned organisation, all employees are engaged in the development of the organisation through a Trust Board. Outcomes Star partners with housing, health, and social care providers to improve service through our engaging and practical tools that make change visible, understood and possible.

What you can expect

• A purposeful, caring and inclusive team operating within an employee-owned trust
• An opportunity to grow and develop yourself through your work
• To be empowered to lead and self-manage with the support of a highly committed team around you
• Opportunities to be involved in projects outside the scope of your role.

Benefits include:

• Laptop and mobile phone provided for work purposes
• Open to flexible working arrangements
• Cash health plan, generous pension scheme, employee assistance programme
• 25 days’ annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas
• Paid volunteering time
• Opportunities for personal development

The organisation is committed to creating a happy, healthy, purposeful work environment in which everyone is supported and empowered to do their best work. We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, so they are always eager to further diversify the organisation.

You may have experience in areas such as Digital Business Analyst and Project Lead, Digital Business Analyst, Project Lead, Digital Lead, Partner API, Integration, Digital Analyst, Analyst, Project Analyst, Digital Project Lead.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

THE ROLE
•    This is a key role in the Northern Ireland Outreach team that will focus on delivering woodland conservation activity and advice including creation, establishment, restoration of ancient woodland and agroforestry to landowners and on land outside the Trust’s own estate.  
•    The Woodland Outreach Advisor will provide appropriate advice and partnership development with landowners and other organisations to ensure trees and woods are an integral element of plans within prioritised landscapes and focus efforts where this delivers greatest benefit. 
•    Establish and maintain relationships with landowners to inform and advise them on all aspects of our conservation approach to trees and woodland management, particularly ancient woodland management and restoration, as well as new woodland establishment.
•    Manage contractors and consultants to deliver landowner engagement, advice and support on the Woodland Trust’s behalf, taking responsibility for ensuring quality of work and cost effectiveness.  
•    Competency to oversee the fulfilment of duties of Forest Works Manager delivered through contractors. 
•    Interacting directly with landowners to complete site surveys, assessments, reports and recommendations to deadlines, ranging from small scale planting schemes to larger, landscape scale woodland creation projects, innovative agroforestry schemes, and assessment of ancient woodland restoration projects. 
•    This role requires the successful candidate to attend the Bangor Office twice a week.
•    An Electric Vehicle Company Car will be provided for this role.

THE CANDIDATE
•    You’ll need experience working in the land management sector, preferable in forestry or woodland conservation, engaging with a wide range of stakeholders. Mainly advising farmers, land managers and landowners on farmland and habitat management with a working knowledge of land management practices.
•    You’ll have experience in delivering woodland and hedgerow creation, ancient woodland restoration, woodland management and establishment, both practically on the ground, and through advising others.
•    You’ll have an understanding of agri-environment, landscape and woodland restoration & creation grants (Small Woodland Grant Scheme) including understanding the smaller grant schemes such as the Trust’s MOREwoods scheme, as well as non-governmental support mechanisms and regulations.
•    You’ll be a great communicator, being able to communicate effectively with internal and external stakeholders, inspiring others to protect, create and restore woodland. You’ll have a collaborative working approach, sharing learnings, experiences and innovation.
•    The role is based in Northern Ireland and will require travel to sites and offices. A driving licence will be required. 

Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.

Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values—Grow Together, Explore, Focus and Make it Count—are what matter most. We also keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows your experience and passion for the role.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. We look forward to hearing from you and working together to make a positive impact on our planet.

Trusts and Fundraising Officer

We are looking for a tenacious, methodical, and organised person who can deliver sustainable income growth from trusts for the organisation. This role offers hybrid or remote working.

Position: Trusts and Fundraising Officer

Location: Hybrid (home and office in Amersham, Buckinghamshire) or Remote

Hours: Full-Time (9am-5pm, Monday-Friday)

Contract: Permanent

Salary: £27,000-£30,000

Closing date: Friday 15th November 2024

Interviews: Week commencing 26th November (First interviews will be conducted via Microsoft Teams)

About the Role

We want someone who shares the organisations core values of being child focussed, sparky, empowering, resourceful and kind and who can live by the ethos of who Roald Dahl was and what he is delivering through his legacy. We also need someone who is flexible and can react positively to a post- Coronavirus fundraising world.

The role’s main task is to maximise income from trusts by the creation of high-quality applications and

reports to funders, and by providing excellent account management and cross-team collaboration.

Supported by the Head of Development and the rest of the team, key responsibilities include:

· Trusts research - you will proactively identify trusts and research them for suitability.

· Trust applications – you will be able to gather project information, curate it, and write it up into informative, engaging, high quality applications, giving trusts the opportunity to fund the work.

· Trust relationships – you will communicate and will build relationships with funders through emails, letters, telephone calls, service visits and face to face engagements.

· Provide high quality account management - maximising income generation and relationship longevity.

· Reporting – you will gather the necessary information to compile reports that give funders real insight into what they have achieved.

· Support the rest of the team – to gain experience and maximise fundraising opportunities

· Building and maintaining team processes

About You

You will have experience working or volunteering for a charity and in writing successful bids and securing income, ideally from trusts.

You will have:

· The ability to take complex information and translate this into persuasive written communication which leads to action.

· Solid research skills, which can be applied to identification of suitable new prospects for a funding pipeline.

· Ability to operate in a highly cohesive, high performing team based on the principles of trust, mutual respect, and empowerment.

· Effective time management skills and the ability to prioritise conflicting workloads successfully.

· A high level of competence in using Microsoft Office software notably Excel, Word and generic databases.

About the Organisation

Roald Dahl's Marvellous Children's Charity provides specialist nurses and support for seriously ill children. Our vision is that every seriously ill child deserves a Roald Dahl Nurse and fundraising is core to achieving this. Our vision is that every seriously ill child has a Nurse to help them to lead a more marvellous life. Our mission is to provide specialist nurses and support for seriously ill children living with complex, lifelong conditions.

As a charity that works in partnership with the NHS, we find innovative ways to ensure that children and families have the care and support they need. We do this through improving the healthcare outcomes and resilience of children and families, and we focus on complex, lifelong conditions that are underfunded and under-resourced. The outcomes we are aiming to achieve are:

· Improved quality of care

· Improved experience of care

· Improved efficiency and cost-effectiveness of care

· Improved resilience of seriously ill children and their families

You may also have experience in areas such as Trust, Trust, Trust Fundraising, Trust Fundrasiser, Fundraising, Fundraiser, Trusts and Grants, Trusts Officer, Trusts Fundraising Officer, Legacy.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:

• Growing and transforming our direct care and support
• Delivering more practical information and support
• Leading in shaping the end-of-life experience

This is a senior role within our People & Organisational Development directorate. Reporting to the Associate Director, People Operations you will play a key role in supporting Marie Curie's 5-year strategy by enabling employees to focus their time on patients and services by implementing efficient, prompt, automated and human-focused processes across data, systems, administration, payroll and audit.
 

Your Role:

• Overall Direction and Development: Leading the payroll team, you will ensure efficient and accurate payroll processing.
• Strategic Planning: You will have the opportunity to develop and execute payroll strategies to align with organisational goals.
• Compliance: You will ensure adherence to all payroll-related financial, legal and corporate compliance requirements.
• Leading and driving improvement. You will understand organisational impacts and create and encourage a culture of continuous improvement.

Additional Criteria for Success:

• Proven track record in payroll management, preferably in a large and complex organisation (e.g. commercial, audited environments private or public sector). This should include operational management of service delivery to a diverse customer base.
• Strong payroll legislation knowledge.Including payroll laws and regulations, tax compliance, pensions, statutory payments and employment law. Associated audit and risk experience is a must.
• Payroll systems expertise. Highly proficient with payroll software (Oracle and/or Zellis is highly desirable). Advanced Excel is additionally required.
• Demonstrable experience managing and developing a team, with strong performance management and coaching/development skills.
• Project management experience. Proven achievements in leading payroll-related projects, such as systems implementations or process improvements.
• Strong ability to identify, assess and solve payroll-related issues with a proactive and strategic approach.
• Results oriented with a positive outlook, high level of motivation, enthusiasm and dedication to the mission and goals of Marie Curie.

Contract: Permanent
Salary: £65,000 - £70,000 pa dependent on skills, knowledge and experience.
Location: Home-based within the UK, with ad-hoc travel to London and Birmingham required.

Application & Interview Process
As part of your online application please submit your CV plus a cover letter outlining your interest in/suitability for the role.
Close Date: Sun 20th October

Benefits you'll LOVE:
* Flexible working. We're happy to discuss flexible working at the interview stage.
* 25 days annual leave (exclusive of Bank Holidays)
* Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
* Loan schemes for bikes; computers and season tickets
* Continuous professional development opportunities. We can consider financial support for HR/payroll-related qualifications for this role.
* Industry-leading training programmes
* Wellbeing and Employee Assistance Programmes
* Enhanced bereavement, family friendly and sickness benefits
* Access to Blue Light Card membership
* Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please find our contact details on our website.
 

Chief Executive 

Design in Mental Health Network

£65,000 - £70,000

Remote, with access to London and UK travel

Full-time, permanent

Design in Mental Health Network is a registered charity, which aims to improve mental health outcomes by promoting knowledge exchange, co-production involving the voice of people with Lived Experience and challenging the status quo of mental health design.

We are a network of experts whose perspectives, thoughts, insights, opinions are grounded in research, professional qualification and/or lived experience.  The collective includes a wide range of stakeholders involved in planning for, designing, building, managing and using spaces that impact on our mental health.

We believe the better the design brief is in determining and matching the evidenced needs of all users, the better the goal of improving the actual design of settings to support better mental health care and patient outcomes will be. 

Good design facilitates human connection (therapeutic/supportive relationships) and to this end we advocate to engage and influence people with decision making capabilities and/or budget control, to understand how to use existing resources more effectively in leading to better mental health outcomes.

We want to actively challenge the status quo, using research and our design skills to reimagine radical new ways of approaching mental health care that improve the outcomes for patients and make these spaces better places to work for the staff on the front line.  We’ll always do this from the view of what is best for the person receiving care, using the built environment as a platform for lasting stabilisation or recovery from mental ill health.

Looking forward to this exciting time we are seeking a CEO with the skills and experience to develop, implement and drive a plan to see our ambitious vision come to fruition. 

There is now a growing appetite globally for what we do, with a group of interested people forming in the US and Canada as they invest significant sums in new buildings.

How to apply

Application is by way of CV and a Supporting Statement, which should clearly set out your motivations for the role and how your experience to date meets the requirements.

Please click the apply button for further information.

Closing date: Sunday 10th November

First interviews: Week beginning 25th November (conducted remotely by NFP)

Final interviews: Monday 9th December (conducted in-person, location tbc)

Head of Public Affairs 

Salary: Up to £50,000  

Location: Fully remote with regular travel to London  

Full time: 35 hours per week  

Permanent  

Closing date for applications: 15th November 2024  

First interview: 3rd December 2024  

Second interview: 6th December 2024 

About Us 

The Wildlife Trusts are a federated movement of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Together we have 900,000 members, 32,500 volunteers and 3,400 staff across the UK. We are at an exciting moment in our 110-year history, with the development of an ambitious new strategy, setting out a vision for nature in recovery, with abundant, diverse wildlife and natural processes, creating wilder landscapes where people and nature thrive. 

Wildlife Trusts have restored and care for some of the most special places for wildlife in the UK. Collectively we manage more than 2,300 nature reserves, operate 123 visitor and education centres and own 29 working farms. We undertake research, we stand up for wildlife and wild places under threat, and we help people access nature. 

The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities. 

What we are trying to achieve: The twin crises of nature and climate emergencies have forced the Wildlife Trusts to rethink their role. Collectively, we have set out the new and ambitious Strategy 2030. Goal 1 of that strategy is to get nature into recovery with the Wildlife Trusts providing the leadership required to achieve 30 by 30: 30% of seas and land in nature’s recovery by 2030. 

Nature’s recovery rests on five critical interventions: (1) the development of a nature recovery network; (2) creating landscape recovery areas at a scale where natural processes can operate to drive up species abundance; (3) regenerative agriculture; (4) green infrastructure threading through our towns, cities and countryside and, (5) at sea, an effective network of highly protected marine areas. 

We are entering a new era where Labour are now the government with a very clear majority and mandate for their 5 missions that they have clearly prioritised. We have already seen that the Labour government are going to make significant changes to the planning system and are establishing GB Energy. In the short term, we need to ensure that our environmental legislation is not weakened through and that we maintain high environmental standards. 

About You 

We are looking for someone with the drive, and experience of high-level advocacy and facilitation skills to lead generating and implementing appropriate policies that will drive change. This is an exciting opportunity for an innovative, capable, and passionate leader who understands both nature and people. You will need to be able to inspire politicians, funders, the media, developers and communities 

You will need to enjoy working in a fast-paced environment, be organised and resourceful, have excellent attention to written detail as well as confidence in public speaking. We need these skills to come through in your clear passion for our cause. You will be part of a tight and dedicated central policy team. You will need to have excellent collaboration and facilitation skills and always strive to ensure that everyone can come together effectively across the movement of The Wildlife Trusts to achieve our new and exciting vision 

You will need knowledge of the workings of Westminster and experience of working in the third sector. We are interested in someone who is able to demonstrate experience of working with political adversaries and has no fear of engaging in robust discussions on the future of environmental law and a reverse in the destruction of our biodiversity 

We are particularly interested in someone who has experience of working with the House of Commons and House of Lords, backbenchers, and the shadow front bench 

The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities 

The Royal Society of Wildlife Trusts takes our safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. RSWT is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. 

As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. 

RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment. 

Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools. 

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. 

Are you an inspiring and compassionate leader who wants to make a tangible difference to people affected by rare bone marrow failure? The Aplastic Anaemia Trust (AAT) is seeking a dynamic CEO to guide our organisation into its next chapter, deepening our impact and driving progress towards a cure for aplastic anaemia.

About Us

The Aplastic Anaemia Trust is the UK’s only charity focused on aplastic anaemia and related rare bone marrow disorders. Aplastic anaemia is a rare, serious blood disorder where the bone marrow fails to produce enough blood cells. This can lead to fatigue, infections, and excessive bleeding, requiring urgent medical treatment. Our mission is to enable life-saving research, provide expert support, and build community networks for those affected. We are small but ambitious, working closely with clinicians, researchers, and patients to ensure people can live fulfilling lives despite their condition.

The Role

As CEO, you will lead our dedicated team, oversee the delivery of our strategic goals, and act as the public face of the charity. You will work directly with the Board of Trustees, the clinical community, and key partners to shape the future of the AAT. From leading high-level strategy to engaging with our warm and passionate patient community, this role offers both challenge and reward.

Key details:

• Role: Chief Executive Officer (CEO) of The Aplastic Anaemia Trust

• Salary: £65,000 per annum

• Contract: permanent, full time

• Location: Remote (UK-based)

Key Responsibilities

• Lead the development and delivery of AAT’s strategic plan and business objectives.

• Foster relationships with clinicians, researchers, donors, volunteers, and beneficiaries.

• Serve as an ambassador for AAT, representing the charity across healthcare, research, and fundraising sectors.

• Provide leadership to a small but expert remote-working team, ensuring effective collaboration and empowerment.

• Drive sustainable growth and innovation, ensuring financial health and strategic impact.

About You

We are looking for someone with strong leadership experience, ideally from the charity, health, or social care sectors, but most importantly, a passion for our mission. You will have:

• A proven track record in leadership and strategy development.

• Excellent relationship-building and communication skills.

• Experience in fundraising, organisational growth, and stakeholder management.

• An understanding of or lived experience with serious or rare diseases is a bonus, but not essential.

What We Offer

• Salary: £65k per annum

• 34 days annual leave, including bank holidays (pro rata for part-time)

• Remote working with bi-annual in-person staff events

• Pension contribution up to 5% and Death in Service insurance

• A supportive, inclusive work culture that values flexibility and work-life balance

If you’re ready to lead a dedicated charity that’s making a real difference, we’d love to hear from you. To receive an Information Pack for this CEO role with full details, including how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills at Harris Hill, executive at harrishill co uk. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to talk.

Closing date for applications: 9am Thursday 14th November 2024.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.