Supporter Care Jobs
Job share considered.
Young Responders is an exciting new St John Ambulance project which has been made possible by funds raised by players of People’s Postcode Lottery and awarded through Postcode Innovation Trust. The project aims to engage and empower young people from diverse communities who face the greatest health inequities to become active health citizens, through peer-to-peer learning and practical physical and mental health first aid sessions relevant to the challenges they face. Aimed at young people aged 14 to 25 (or 11 to 25 for broad access), who would not typically come through our doors. Young Responders will use existing St John young people and volunteers to deliver first aid training to young people from under-served communities. To deliver this ambition, young people and volunteers will become Community Champions who will deliver sessions that are local to young people and reflective of their needs and those of the community in which they live. The Facilitator will be responsible for directly leading and delivering first aid training sessions with community organisations and educational settings. This role will also offer pastoral support to those delivering sessions to support their welfare and wellbeing.
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
About You:
- Experience in Youth Work or working with young people in a community context
- Experience of planning and/or the delivery of community-based training
- Experience of safeguarding and a willingness to undertake Safeguarding training relevant to the role
- Understanding of Equality, Diversity & Inclusion and issues around social mobility
- Advanced planning, organisational and communication skills with the ability to establish strong working relationships at all levels
About The Role:
- Work collaboratively with the Project Coordinators, project team and Community Champions to plan the delivery of young responder first aid sessions in the community and deliver the sessions where a volunteer is not available
- Identify and build partnerships with local organisations and educational settings to support project delivery and promote the project within local communities
- Facilitate training to upskill young people & volunteers to become Community Champions
- Provide pastoral support and guidance to Community Champions and raise any concerns in accordance with St John Ambulance policy
- Ensure training sessions held in the community are risk assessed and registered in line with St John Ambulance policy
About Us:
This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes).
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.
Thank you!
Job Title: West Yorkshire Full-time Maths Tutor
Reporting to: West Yorkshire Programme Manager
Responsible for: Delivery of academic intervention in Maths to pupils in educational environments for Tutor Trust
Location: West Yorkshire
Salary: £24,000 per annum, depending on experience and qualifications. This is a full-time position (40 hours across seven days a week)
Job Purpose: Main Duties and Responsibilities:
· To plan and deliver tuition to primary/secondary school aged pupils (from 9-16 years old) across West Yorkshire in Maths on a 1:1 to 1:4 ratio.
· To complete appropriate paperwork relating to tuition with pupil (register, feedback sheets, etc.)
· To liaise with the West Yorkshire Programmes team and the quality team.
· To undergo any appropriate training throughout the role to enhance the quality and impact of tutoring delivery.
· To support other tutors as appropriate.
· To be involved in Tutor Trust tutorials and training where required.
To follow all Tutor Trust/school safeguarding policies and procedures.
Person Specification – skills and attributes
· One year of tutoring experience required or QTS.
· Ability to tutor Maths to a standard desirable.
· Bright, enthusiastic, and well-motivated tutor confident in dealing with young people.
· Robust and resilient character with excellent time-management skills.
· Must have achieved a minimum of Grade B/6 at GCSE in Maths and English.
· Demonstrate a commitment to the goals and ethos behind The Tutor Trust.
· Enthusiasm and ability to contribute to the successful development of The Tutor Trust.
· Understanding of the National Curriculum, GCSE syllabus and have a broad understanding of policy issues and educational best practice relating to improving pupil achievement at KS2, KS3 and KS4.
· The ability to work with children from complex backgrounds and with complex needs.
· Access to a full driving licence and car is desirable, but not essential.
Application Information
- Closing date for applications: Wednesday 31st July 2024
- Interviews to be held: Thursday 8th August (Leeds Office)
- Start date: Monday 2nd September 2024 (subject to completed enhanced DBS check)
General
The West Yorkshire team is based in central Leeds offices however, there is the opportunity for hybrid/remote working. The job is a full-time, position with frequent travel required across the West Yorkshire Region to deliver tuition. All reasonable travel expenses on Tutor Trust business will be reimbursed (not including your regular commute from home to the Tutor Trust office).
Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays, pro rata). The role will involve working occasional unsocial hours in the evenings and at weekends.
Tutor Trust is signed up to the Government-backed NEST pensions scheme, which is offered to our employees (with an employer contribution) after the qualifying period.
In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check and two satisfactory references.
Candidates are required to submit a completed application form outlining how they meet the requirements of the role and why they want the role. Please email completed application to the careers email address found on the attached job description attatchment by the date above.
The Tutor Trust is an Equal Opportunities Employer
For further general information please visit The Tutor Trust website
The Tutor Trust is committed to safeguarding and promoting the wellbeing of all children, and expects our staff and volunteers to share this commitment
The client requests no contact from agencies or media sales.
Thank you!
Exeter Students’ Guild
Head of Finance
Salary: £53,000 - £60,000 FTE / pro-rata
Location: Exeter, Devon – with hybrid/flexible working arrangements
Contract: Permanent – preference is for 21 hours per week (0.6, part-time) but applicants wishing to explore 0.8 or full-time will be considered.
Are you a values-driven finance professional looking to play a crucial role in the smooth running and continued development of a busy Students’ Guild? We are looking for someone eager to help us become a sector-leading organisation dedicated to helping students love Exeter and ensure every person in the Guild is working towards that mission.
About the Students’ Guild
We are privileged to represent and enhance the experiences of over 26,000 students at the University of Exeter. As an independent charity, we offer a wide range of opportunities, services, and support to help students get the most out of their time at university. Our vision is to empower students to take their place in the world and make a positive difference. We pursue our purpose through the following:
• Influencing the Exeter student experience to ensure it is both a high quality, value-for-money experience for all students and transforms their lives.
• Collaborating with students to ensure there is a supportive, inclusive, empowering and enriching community at Exeter for every student. Students are proud of Exeter and feel they belong to the community here.
• Connecting Exeter student life to the wider world, ensuring that both whilst studying and beyond that, Exeter students and graduates are networked and connected.
Based across one of the most beautiful university campuses in the UK, the Guild offers a flexible, supportive and collaborative working environment and has a huge appetite for innovation and new ideas.
About the Role
Repoting to the Chief Executive, the Head of Finance will lead and direct the Finance department to deliver a comprehensive service to the organisation and its stakeholders, supporting the Guild to achieve its strategic goal of helping all students to ‘Love Exeter.’ This means taking overall responsibility for all finance functions including setting the financial goals, budget, forecast, and policies that align with the Guild’s vision and mission.
Joining a settled working team and a positive working environment, the incoming Head of Finance's duties will include:
• Collective leadership of the Students’ Guild as a member of a high performing senior leadership team.
• Development and delivery of organisational and finance specific KPIs.
• The provision of accurate and informative financial information within an agreed timeframe including monthly management accounts.
• Leadership of a budgeting and forecasting process that enables the organisation to make informed decisions.
• Accurate and timely submission of returns to required regulatory bodies, including financial, company and charitable returns.
• The smooth and efficient management of external and internal audit processes and excellent administrative standards across the Students’ Guild.
• Effective performance management and development of colleagues within the Finance team, ensuring a strong focus on customer service and continuous improvement.
• The finance function is an effective business partner that support the delivery of strategic goals across the Guild.
Who we’re looking for
The role would best suit a finance professional with proven experience in a finance management role, with a focus on supporting finance business partnering. Applicants should be able to demonstrate skills in financial management of monthly accounts, budgets, forecasts and cashflows, and managing financial month-end and year-end processes and reporting – with an emphasis on providing visual information for stakeholders. Skills In VAT, managing payroll and an understanding of charity finance principles would be an advantage. A commitment to the Guild's values and a commitment to diversity, equity & inclusion is also expected.
The role manages a small finance team. Financial year-end is 31st July and the finance system used is Access Accounts.
The preference for the Head of Finance vacancy is for the role to be part-time for 21 hours per week (0.6), however the Guild are open to considering candidates wishing to work more hours, whether that be 0.8 or full-time, 5 days per week. The role will be hybrid in nature, with the expectation for a minimum of 2 days per week on campus. The Guild welcomes suggestions and requests for flexible working, job shares, condensed hours, and homeworking.
The Guild offers an excellent benefits package, including: 27 days holiday plus bank holidays & winter closure, paid time off to support with caring responsibilities & volunteering, sustainable travel incentives, a confidential employee advice service, wellbeing days, discounts via Perkbox and up to 6% employer pension contributions.
The Guild has a genuine commitment to creating a diverse and inclusive workforce, and people with a diverse range of skills, backgrounds and experiences are encouraged to apply.
How to apply
Key Dates:
Closing Date: 12pm on Monday 19th August 2024
First Stage Interviews (Remote): Thursday 5th September 2024
Final Interviews (In-person): Thursday 12th September 2024
Please click 'Apply’. We will then send the Recruitment Pack, Job Description, and full details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partners, Marble Mayne Recruitment
Thank you!
What would we like…?
We are looking for a motivated and talented individual to bolster the analytical and data visualisation capacity across Ambition Institute’s Partnerships division.
As a Partnerships Data Analyst, you’ll be the expert on providing easy-to-understand data visualisation and reporting solutions to support Ambition Institute’s Sales, Partnerships, Marketing, Admissions and Development teams.
Sitting in the Partnerships Operations team, you will work with stakeholders across the department to provide teams with data driven insight that enables the teams to make effective decisions and to monitor their recruitment pipeline efficiently and accurately.
We would like you to:
- Support continuous improvement by building reporting tools to improve task efficiency for internal customers, and investigate and resolve data issues and queries
- Ensure accuracy and consistency between our data and DfE and Ofsted data, and benchmark our data against public sector statistics.
- Produce regular reports for senior stakeholders, providing oversight and insights into recruitment pipelines and performance using Power BI and Salesforce.
- Provide written and in person guidance on how to use reporting tools, interpret data, and maintain data cleanliness within the department.
Working in a hybrid way, you’ll be attached to either our Birmingham, London or Manchester office and will report to the Associate Director of Partnerships Operations. In line with our current ways of working, you’ll be expected to be in the office at least 1 day a month, in addition to team days and this may be reviewed by Ambition.
Skills, Knowledge and Experience
To succeed in this role you'll have proven experience in working with quantitative data, undertaking analysis and providing reports to senior stakeholders. You will need to have experience of working with data stored in a CRM such as Salesforce, Excel skills, and proficiency with data visualisation tools such as Power BI or similar. Strong communication skills, the ability to build relationships with stakeholders, and the ability to manage sensitive information with discretion are also essential in this role.
What’s in it for you….?
- Competitive annual salary
- Professional development for all staff
- 25 days’ annual leave, plus bank holidays and 'winter shut down’ at the end of December/beginning of January
- Employer pension contribution of 11%
- Agile, hybrid working culture, so you can manage when and where you work
- Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work
- Blind recruitment process to ensure equality and fairness in our hiring
- Enhanced maternity pay after a year’s service
- Shared parental leave package
- Access to free, confidential 24/7 wellbeing and support line
- Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London
- Work-from-home technology package to support hybrid working
- Interest free season ticket / bike loans
About you
We don’t expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation:
You should apply for this role if:
- You care deeply about educational disadvantage and being part of an organisation that challenges inequality
- You have a good work ethic and strive to make a difference in the job you do
- You always give maximum effort to understand and meet the needs of our partners and participants
- You always have a great attitude so we “can do” for all our colleagues, partners and participants
- You are open to feedback and learning because we want to keep getting better
- You work with your initiative to bring new ideas and a fresh perspective
- You are well organised and can prioritise work that will have the greatest impact
You'll love working at Ambition if…
- You want a career with a person-centred organisation with a cause at its heart.
- You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation
- You enjoy working in a fast-moving workplace, with a great support structure around you
- You would like to grow with an ambitious organisation as it progresses over time
- Want flexibility in how you work – splitting your time between one of our offices and remote working and managing your own working patterns to get the job done.
How to apply…
Applications will be considered for all office locations.
All applications must be received by the closing date 23:59 on 5th August 2024. Interviews are expected to take place in the week commencing 12th August 2024. Please note when you click apply, you'll be taken to the Birmingham posting of the role. You can still apply via this posting as it won't determine your location if successful.
Our mission needs the best people for the job, which is why we use sift questions to assess candidates’ genuine knowledge and skills. Sift questions are an opportunity for you to show us how you would do the job you are applying for, so please avoid using AI function tools (i.e. ChatGPT or other generative AI tools). We want to evaluate your response, so those found to use content taken from AI tools will have scores adjusted down.
We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.
For any questions or queries please visit our careers page where you'll find some FAQs.
As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.
The client requests no contact from agencies or media sales.
Thank you!
Location: Inscape | Salary: £39,327
EOTAS & Outreach SEN Grade 4 Teacher
EOTAS (Education Other Than At School) and ASC Teacher
To teach and work as part of outreach team and as part of main school teaching team
We know there is a growing need for Education Other Than at School packages (EOTAS) of support for children and young people with Autism who are not yet able to access education in a school environment. This role would be to support students with school-based anxiety who are not yet ready to access a school environment. The role would also entail working at Inscape House School as part of the main teaching team.
Inscape House School is a non-maintained ASC specialist day school for children and young people aged 5 to 19 years. It is part of the Together Trust, a charity that has been providing care, education and support in the Northwest of England since 1870. The post holder will be a member of Inscape House School on the Cheadle campus and part of the EOTAS Outreach Team.
Previous experience of working with students identified as autistic.
EOTAS Outreach Team and Inscape House School, Cheadle, Stockport
(This role would require the postholder to be a driver and have use of own vehicle with business insurance – mileage paid).
Hours - 37.5 hours per working week
Starting Salary Grade 4 role -£39,327.00 per year
Location - Inscape House School, Cheadle, Stockport SK8 1JE
Part time & flexible working can be offered for this role, this is NOT suitable for ECT.
This role requires an Enhanced, Child and Adult Workforce DBS check and will involve regulated activity.
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).
Do you want to make a real difference to the lives of young people? Are you passionate about equity, fairness, and everyone having the right to a happy, fulfilled life?
What can you bring to our classroom….?
You will need Qualified Teacher Status (QTS) with evidence of recent professional development. If you are qualified to teach secondary students, you should have a subject specialism.
Can you adapt the teaching of curricula to meet the varying learning needs of pupils with Autistic Spectrum Conditions and develop high expectations that inspire, motivate and challenge, both academically and socially?
Do you create a safe and stimulating learning environment for pupils, rooted in mutual respect considering pupils’ sensory needs? We are seeking someone who will demonstrate the values and behaviours that are consistent with a positive deposition and empathic understanding of the pupils’ needs, to develop their self-belief and confidence in their own abilities.
Are you able to promote outstanding progress and outcomes by pupils both academically and socially as well as work in a multi-disciplinary capacity with the school’s Therapy Team to ensure that good autism practice is embedded within lessons and progress towards EHCP outcomes are being met?
There is a requirement for occasional attendance at evening meetings, course attendance, and home visits outside normal school hours. Normal arrangements regarding school holidays apply.
Why work for us?
- 27 day holiday plus 8 days bank holidays rising to 30 days after 5 years, 33 days after 10 years
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Free on-site parking
- Cycle to work scheme.
- Eligibility to apply for Blue Light card.
- Proud to be a real living wage employer.
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications.
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance programme for you and adults at your home
Visit our website - Together Trust | to discover more about the Together Trust and the services we provide.
Look at our short video to hear from our colleagues and why they chose to work at Inscape House School https://youtu.be/HYwvUmJuJhY.
We have attached a full Job Description and Person Specification for this role.
To apply for this position, press the “apply” button below. We would love to hear from you!
The closing date for applications is 31st July 2024 at 10:00am.
We currently do not provide sponsorship, but we welcome applications from those who have the right to work in the UK.
Size: 501 - 1000
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
Thank you!
We are looking for a Deputy Head of Philanthropy for a Full time fixed term contract until December 2025, to join an incredible animal charity, and be responsible for leading the Major Gift team Strategy.
This is a hybrid role, with 1- 2 days a week in the London office.
The Charity
An inspiring charity, passionate about animal welfare and dedicated to helping the people who care for them. They have a staff of c1600 people, securing an impressive £125m last year.
You would be joining a highly respected organisation, known for its supportive and inclusive working culture offering fantastic benefits, including 26 days annual leave per year excluding bank holidays, continuing to rise annually, and a competitive pension scheme offering up to 16% employer contribution, as well as much more!
The Role
Leading a team of front-line philanthropy professionals to grow the major gifts pipeline at scale, and working in a complex and fast-paced environment.
Lead the Major Gifts team, which currently comprises six Major Gift Development Managers but may grow or change!
Collaboratively develop and deliver a strategy for growing major gifts income for international work from UK based major gift prospects.
Support Major Gift Development Managers with the cultivation of significant prospects in the pipeline.
Develop and implement a senior volunteer strategy for major giving with consultation.
Lead on the development of a regional philanthropy strategy.
The Candidate
A senior leader, with a proven track record of leading diverse teams, covering multiple locations.
Experinence of relationship building with high-net-worth Individuals to personally five and six figure gifts.
Proven track record of leading and developing a Philanthropy function.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Thank you!
They’re looking for a Complaints Resolution Team Leader to join their Complaints Resolution team in Peterborough.
About the role and person:
Monday – Friday
Permanent
Always motivated to achieve brilliant standards of service, their Complaints Resolution Partners provide a first-class customer experience based on trust with their customers. Whilst they endeavour to always provide the best customer service to ensure their customers feel safe and secure in their homes, things sometimes don’t go to plan. It can be a stressful time when things go wrong, so strong communication skills, empathy, professionalism, and resilience are key.
As a Complaints Resolution Team Leader, you will create an environment where colleagues feel empowered to put the customer first and consistently deliver a high-quality complaints service. You’ll role model their values and behaviours, supporting the team through coaching, dealing with any escalations, and instilling a high-performance culture. This is a great opportunity to make a positive impact on their customers in a new service. You’ll set team priorities and embed a performance and continuous improvement culture.
What skills/behaviours do you need to be a Complaints Resolution Team Leader?
- Previous experience of leading a team and the ability to demonstrate coaching and mentoring skills.
- Passion for delivering an excellent customer experience with strong customer service skills and the ability to listen and respond to customers objectively.
- Strong stakeholder engagement and collaboration skills with the ability to influence others to ensure that service standards are met or exceeded.
- Excellent verbal and written communication skills with the ability to understand and explain technical information.
- A passion for problem-solving and seeing issues through to resolution within set timescales.
- Strong IT skills, including MS Office.
Location
The successful candidate will be required to live within a commutable distance to their Peterborough office.
They’re a keen promoter of agile working and encourage the use of working from home, as long as they meet their customer’s needs.
They’ll provide you with the equipment and software that you’ll need for the purpose of your role; however, it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.
Salary
The spot salary for this post is £38,128 per annum for applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements of the post will start 5% or 10% below the spot salary.
What will you get from them?
In addition to a competitive salary and agile working, they also have a focus on employees’ development. They support both professional and personal development, ensuring everyone has a development plan and providing access to a wide range of internal and external learning resources.
You’ll also receive:
- 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
- A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
- Option to purchase additional holiday of up to 2 of your working weeks (at manager’s discretion).
- Employee Assistance Programme.
- "Hapi" Benefits App with multiple discounts.
- Cycle to work scheme.
- Free on-site gym
- Free parking
Who is our client?
They own around 20,400 houses across the North, East, and South of the country. They are home to over 41,000 customers. They exist to improve lives, providing people with high-quality homes, affordably. Whatever their housing need, whether family, single, older, or more vulnerable – their customers come first. They are always at the very heart of their business.
If you feel great about putting customers first, then they feel great about you joining their team.
And they are a team. They live and breathe their values – they are Smart, they are Driven, they are Caring, and they are Inclusive – are you? If you can do what’s right and challenge what you think is wrong, relish the opportunity to work with some fabulous colleagues to improve the customer experience and make sure they keep to their promises, then you are the person they are looking for.
If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated.
If you have any queries about the role, please email them.
Please note candidates must have current eligibility to live and work in the UK; our client does not currently hold a sponsorship licence.
Join them and start your own journey. They aim to be number one, and you could help them get there.
You may also have experience in the following: Complaints Management, Resolution Advisor, Team Leader, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Call Centre, CRM, Query Resolution, Contact Centre, Customer Service Executive, Customer Service Team Leader, etc.
REF-215 355
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Permanent
Location: Home-based, but with on-site meetings
Reporting to: Chief Executive Officer
Hours: Full-time – 35 hours per week. A 50:50 job share may be considered.
Salary: In the range £36,400 - £40,200 depending on experience
Background
Evolve is a Cambridgeshire-based charity (a CIO), founded in 1978, which provides affordable mental health counselling to adults in Cambridgeshire and surrounding counties. We deliver talking therapies to adults – online and in person. The Evolve counselling community is made up of around 50 qualified practitioners working part-time at donated or subsidised rates. Our service delivers around 500 counselling sessions per month to a broad range of individuals, many of whom would not otherwise be able to access counselling support. Evolve also provides supervision, reflective practice, critical incident support and mental health awareness and related training to organisations.
Main purpose of the job
The Head of Counselling works with our counsellor members and executive team to ensure that Evolve is the local counselling charity of choice - managing existing client relationships and service contracts, as well as seeking and securing new business. They are responsible for the clinical leadership of our counselling and related services to clients, and for supporting, motivating, and managing our counsellor members.
About the candidate
The successful candidate will be an appropriately qualified and experienced individual who has leadership expertise, with the ability to engage with colleagues, trustees, counselling clients, organisational contacts and other stakeholders. They will have demonstrable experience of delivering a high-quality service in line with ethical standards and good practice, monitoring and evaluating impact and outcomes, as well as identifying and implementing, alongside other members of the executive team, service development/improvement and growth initiatives. They should also have a good understanding of the commercial considerations of managing a counselling service, and have experience of successful funding proposal/ bid writing and delivery.
KEY RESPONSIBILITIES
Clinical Management
- Overall responsibility for incoming referrals and allocations as well as ongoing management of clients and any waiting lists.
- Monitor the balance between counsellor capacity and client demand.
- Provide leadership and support to the counselling members.
- Be the first point of contact for clinical advice and enquiries.
- Ensure the quality of provision to clients and the care of counsellors.
- Lead on revising, updating of existing, and writing of new, clinical policies and procedures to ensure compliance with charity standards as well as ethical and legal standards.
- Liaise with the CEO as Designated Safeguarding Lead, taking responsibility as the Counselling Safeguarding Lead. This includes ensuring that Evolve adheres to local and national guidelines for safeguarding and that issues relating to client risk are appropriately dealt with.
- Oversee counselling members’ health and safety including lone working and risk assessment.
- Manage and respond to complaints in line with Evolve’s procedures.
- Monitor, implement and ensure clinical service compliance with GDPR standards.
- Report on clinical service performance and attend Trustee Board meetings as required.
Training and development
- Ensure that all counsellors have the appropriate training, experience, and specialist knowledge required to support Evolve clients, including identifying training and development needs.
Recruitment
- Lead the recruitment of new counsellors, including interviewing potential new members as well as clinical induction and training of new counsellors.
- Oversee the annual membership renewal process, ensuring all members are compliant with Evolve requirements.
Monitoring and impact analysis
- Take responsibility for client feedback, ensuring comments are reviewed and acted on as appropriate.
- Compile reports and impact analysis as required, for internal and external stakeholders.
Business Development and General requirements
- Work alongside the CEO and executive team to represent Evolve and promote awareness of Evolve’s services along with the importance of mental health awareness and support. Provide clinical and commercial input to funding proposals and/or new service developments.
- Participate in Evolve’s committees, support work with the Trustee Board, and through events for the membership, to shape the future development growth and sustainability of Evolve Counselling CIO.
- Build and maintain effective external professional networks within Evolve’s operational areas.
- Work closely with the Administrator to ensure all data regarding members and clients is up to date, appropriately recorded and in line with Data Protection guidelines.
- Provide input to Evolve’s website and social media presence and other marketing channels, suggesting and writing content for posts and resources as required.
- Ensure effective partnership working with those charities and other organisations with whom Evolve collaborates.
The above list of responsibilities is not exhaustive, and the post-holder may be required to carry out such other duties as required from time to time on-site and working from home which are broadly consistent with the status of the post within the charity.
PERSON SPECIFICATION
Education, Qualification and Training
- Degree level or minimum level 4 Diploma qualification in Counselling or Psychotherapy.
- Diploma in Clinical Supervision (or equivalent professional qualification).
- BACP accreditation, or equivalent professional status.
Core competencies
- Service planning and project planning/delivery – drive for completion.
- Problem identification and resolving – a ‘solutions’ focus.
- A client focus - negotiation for mutually beneficial results (clients/colleagues).
- Nurturing improvement and innovation – researching and making informed decisions.
- Inspiring others – forging a cohesive and motivated membership.
Essential requirements
- A minimum of five years post-qualification clinical experience.
- Extensive experience of recruiting, leading, and motivating a diverse team of counselling practitioners, including providing clinical support, reviewing performance, and project/change management.
- Significant experience Clinical Supervisor, supervising qualified counsellors on a group, or individual, basis.
- Extensive knowledge of the legal and ethical frameworks that relate to the counselling profession.
- Considerable experience in safeguarding individuals and management of clinical risk.
- Strong professional and clinical judgment.
- Ability to work effectively and collaboratively as part of a diverse team, whilst retaining the flexibility to work independently and the ability to build positive relationships with a range of internal and external stakeholders
- Excellent communication and interpersonal skills including presentation skills as well as the provision of executive level reports.
- Ability to convene and lead committee work, preparing and running to agendas and guiding groups to positive outcomes and consensual decisions.
- Demonstrable understanding of the charity or voluntary sector.
- Experience of costing, pricing, and monitoring financial performance of services, including knowledge or experience in forecasting and budgeting.
- Excellent IT skills including use of MS Office.
- Experience in the use of a clinical case management system, including analysis and presentation of clinical data, and accurate client billings.
- Experience in the planning and successful delivery of service improvement/development initiatives.
- The ability to be flexible and respond reasonably to the needs of the CIO.
Desirable qualities
- Knowledge/experience of statutory mental health services.
- Clinical leadership experience in more than one organisation and across modalities/specialities.
- Experience of providing clinical and commercial input to successful funding bids, including subsequent delivery.
- Knowledge of the local East of England mental health and voluntary/charitable service community, including a willingness to represent Evolve locally as required.
- Ability to support a social media presence that represents and promotes the service.
- Ability to create and plan promotional events.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about advancing heart health research and improving the lives of millions?
Would you like the opportunity to put your skills and experience in data analysis to good use?
If so, we’re recruiting for a Health Intelligence Analyst to join us and put their mark on the work we do.
About the role
As our Health Intelligence Analyst, you'll play a key role in British Heart Foundation's (BHF) Health Insights team, helping to ensure that BHF has easy access to data and uses it effectively to provide high-quality evidence and insight to a wide audience, ensuring we maintain our intelligence-led approach across all of our operations.
You'll be focused on the delivery of a core health intelligence service, ensuring the Medical team and the wider BHF have access to a wide range of high-quality health intelligence assets. This includes the management of our statistics sign-off process and a supporting role across the core team in managing, prioritising, and reactively responding to queries.
You'll also play a key part in regular reporting to support the work of the team and the directorate, as well as engaging with individual programmes of work as required.
Working arrangements
This is a blended role, where your work will be dual located between your home and our London Office.
The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you must be prepared to work in a flexible way to unlock your best work for our cause. Most of our colleagues on blended contracts can expect to spend some time in their office each week, on average.
About you
Educated to degree level in a quantitative field (e.g. medical statistics, epidemiology, health services research, biomedical research or similar), or with equivalent experience, you'll have a strong understanding of statistical methodologies and health and care data (specific expertise in heart and circulatory health data, and knowledge management techniques is desirable).
You'll have previous experience working in an analytical role, ideally in a health-related organisation, and will have experience working with a range of data manipulation, analysis and visualisation tools (e.g. R, PowerBI, Tableau).
With confident influencing skills, you'll be able to communicate data analysis to individuals at all levels. You will also be able to collaborate with others with ease, able to make connections between data and information, strategy, systems, and ways of working.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
Interviews may be held during the advertising period or shortly after the close date. Interviews may be held over MS Teams or in person in our London office.
How to apply
Size: More than 1000
Our vision is a world free from the fear of heart and circulatory diseases.
Thank you!
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love.
Learn about our vision, mission and values
About the role
This role supports the Global Talent and Learning team by delivering global talent development initiatives, maintaining learning management and performance management technologies, and creatively leading team branding, intranet, and social media communication campaigns. The position involves administrative support, the development of training materials, managing the global training calendar, and assisting with events and projects.
About you
The ideal candidate will have graduate qualifications or equivalent experience, strong personal presence and credibility, and the ability to improve business processes and systems. Proficiency in MS Office, understanding of databases and learning management systems, basic project management skills, excellent oral communication, and relationship-building skills are essential. Attention to detail, strong organizational skills, and the ability to collaborate in a hybrid working environment are also important. Knowledge of digital content design for social media, web, and other platforms is required.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
Thank you!
Job Title: Operations Manager/Deputy Chief Officer
Reports to: Chief Officer
Responsible for: Supervisors
Salary: Circa £38,000
Closing Date: August 2, 2024
Job Purpose
This role will lead and manage the team of supervisors. Taking responsibility for the delivery of high quality services and providing clear leadership. You will ensure that they are motivated and efficiently carrying out their roles. You will create and maintain an environment that provides a seamless service with clients at the centre. You will be responsible for setting up new services.
You will work closely with the Chief Officer and form part of the Senior Management Team.
Main Duties and Responsibilities
People Management
- To lead, develop and manage a team, taking responsibility for the work that they do.
- Hold regular team meetings and one-to-one meetings, demonstrating an inclusive and supportive style of management.
- Ensure that the team provides an environment with clients that is consistent with the values of the organisation
- Ensure that each team member is provided with sufficient training and development opportunities to allow them to perform effectively in their role.
- Deal with conduct and performance issues, in a timely, consistent and fair manner, in line with the organisations policies and procedures.
- Work in line with company policy and alongside Supervisors to ensure fairness, consistency and equality throughout the organisation.
- To lead on and drive forward positive changes within the organisation
- To work in close partnership with internal projects to deliver a holistic service to clients
Service Delivery
- Ensure the service is delivered efficiently in line with contract/grant requirements.
- Identify areas where service delivery requires improvements or changes.
- Establish links with a range of statutory, voluntary and community organisations to ensure supported signposting and referral takes place
- Develop, or adhere to existing, protocols in relation to reporting individuals whose needs are beyond the scope of the service.
- Development of promotional and signposting resource base.
- Ensure all resources are obtained in line with budget guidelines.
- Undertake other duties, commensurate with the grading of the post.
Senior Management
- Operate as Deputy Chief Officer as required
- Contribute to strategic business planning
- Manage cost-centre budgets
- Contribute to the development of bids, applications and tenders
- Work with other members of the Senior Management Team on Organisational Development in key areas of Staff and Volunteer well-being, systems and processes, service improvement
General
- Manage own time and resources
- Attend one to one, service delivery and any other meetings as required.
- Any other duties as agreed with Chief Officer , commensurate to the post
- At all times during employment, to comply with the provisions of General Data Protection Regulations (GDPR) and with any policy introduced by the Company to comply with the Act
Health and Safety
- Take reasonable care for the Health and Safety of yourself or other persons who may be affected by your acts or omissions.
- Ensure support workers are meeting health and safety requirements in line with company policy and statutory legislation.
- Co-operate with the Organisation to comply with any safety rule and/or duty or requirement imposed under legislation or relevant Codes of Practice.
- Maintain safe and clean conditions in your working area.
- Work in accordance with information and training provided.
Equal Opportunities
It is the responsibility of each employee to abide by the Company’s Equal Opportunities Policy.
Thank you!
I am excited to be working with an amazing disability support, housing organisation in search of an Interim Service Manager on a 6-month FTC. This is a part-time (4-day week) London based hybrid role. As Service Manager you will report to the Director of Finance and Resources, the Service Manager is responsible for the delivery of high quality ‘front of house’ services for residents of the organisation. This includes responsibility for property and building maintenance, oversite of managed services contracts for catering and housekeeping, reception, front of house services, porters, and customer services, as well as managing external contractors and health and safety.
Main responsibilities:
Provide proactive support to the Senior Management Team on matters relating to Health and Safety and Fire risk of the Charity.
Ensure that contracts are reviewed and tendered when up for renewal ensuring that the Charity gets Value for Money.
Improving business performance and providing maintenance solutions that are appropriate and cost effective.
Use data to highlight trends and initiatives to improve business performance.
Building and Environment:
Ensure that the building, accommodation, and external environment of the organisation is maintained to a high standard and that all repairs are completed in a timely manner
Provide line management and oversight of the estate manager and maintenance team, ensuring that their work is prioritised and delivered within budget.
Responsible for the procurement functions of the Charity.
Oversee all relevant fire, health and safety and environment checks across the British Home ensuring that the charity remains compliant with its Health and Safety and other regulatory responsibilities (e.g., HSE, CQC, etc.).
Conduct periodic reviews of resident’s accommodation and communal areas in collaboration with the Home Manager to ensure that provision is up to standard and in line with resident’s needs.
External Contractors:
Manage the maintenance budget ensuring that all building works are delivered with the annual forecast and the charity receives value for money from its suppliers.
Maintain and review a schedule of contracts and service level agreements with all relevant contractors ensuring the continuity of all building, maintenance, and ancillary services without disruption to residents of the home.
Monitor the ongoing performance of external service/ building contractors and advise the Director of Resources and Chief Executive on the (re) procurement of maintenance, catering, and ancillary services, where applicable
Requirement to engage current stakeholders, as well as identifying and building new external relationships across a wide variety of stakeholder groups
Managing Staff:
Create an environment orientated to trust, open communication, and cohesive team effort.
Manage the ongoing performance and development of line reports including regular supervision and annual performance development reviews.
Conduct regular planning and monitoring of the maintenance team’s work schedule, ensuring that personnel and resources are deployed as efficiently as possible.
Referrals and Admissions:
Co-ordinate all referral and admission enquiries for new and prospective residents, ensuring that new referrals are processed swiftly and accurately to maximise resident occupancy within the Home.
Work closely with Home Manager to ensure room availability is communicated and new resident’s rooms are ready for admissions.
Supervise the collation and reporting of resident’s data for the monthly management report
If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!
Thank you!
What would we like…?
We're looking for someone with a background in graphic design and a keen eye for detail to join our Learning Design team as Graphic Designer for a 12-month FTC, to cover a period of maternity leave within the team.
You'll be responsible for for creating visuals and infographics for use across a range of different formats, including both digital and print. You'll use your understanding of graphic design principles and your technical design skills to help participants on our programmes both navigate our materials and make sense of complex information.
We would like you to:
- Create graphics for use in our learning materials, both print and digital
- Refine and, in some instances, establish visual style guides for each resource to ensure that all materials are aligned with our Ambition Institute’s brand style, accessible to all and replicable at scale.
- Use your knowledge of core graphic design principles to inform your work and support colleagues in learning design to use graphics effectively (relating to principles such as: typography, layout. colour and illustration)
- Collaborate with colleagues in the Learning Design team and across the organisation to translate ideas, information and concepts into strong visuals.
- Writing briefs for external graphic designers, which accurately describe the work, provide clear style guidance and specifications and set clear timelines for completion of the work.
Working in a hybrid way, you’ll be attached to either our Birmingham, London or Manchester office and will report to Associate Director, Production. In line with our current ways of working, you’ll be expected to be in the office at least 1 day a month, in addition to team day (which rotate across our regional offices) and this may be reviewed by Ambition.
Skills, Knowledge and Experience
To succeed in this role you'll have a minimum of level 3 qualification in Graphic Design, e.g. degree, diploma or apprenticeship. You'll demonstrate an ability to work in a flexible manner and have experience of working in both digital and media print.
It is essential that you are able to work efficiently in Adobe Illustrator and Adobe In Design. You'll also demonstrate an ability to work with content designers to help them turn their knowledge of information or a concept into a visual image.
Whilst an ability to create clear and accurate briefs for external Graphic Designers and knowledge of accessibility standards are desirable, it is not essential that you have prior experience to apply for this role. We will provide training and development where there are gaps.
What’s in it for you….?
- Competitive annual salary
- Professional development for all staff
- 25 days’ annual leave, plus bank holidays and 'winter shut down’ at the end of December/beginning of January
- Employer pension contribution of 11%
- Agile, hybrid working culture, so you can manage when and where you work
- Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work
- Blind recruitment process to ensure equality and fairness in our hiring
- Enhanced maternity pay after a year’s service
- Shared parental leave package
- Access to free, confidential 24/7 wellbeing and support line
- Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London
- Work-from-home technology package to support hybrid working
- Interest free season ticket / bike loans
About you
We don’t expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation:
You should apply for this role if:
- You care deeply about educational disadvantage and being part of an organisation that challenges inequality
- You have a good work ethic and strive to make a difference in the job you do
- You always give maximum effort to understand and meet the needs of our partners and participants
- You always have a great attitude so we “can do” for all our colleagues, partners and participants
- You are open to feedback and learning because we want to keep getting better
- You work with your initiative to bring new ideas and a fresh perspective
- You are well organised and can prioritise work that will have the greatest impact
You'll love working at Ambition if…
- You want a career with a person-centred organisation with a cause at its heart.
- You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation
- You enjoy working in a fast-moving workplace, with a great support structure around you
- You would like to grow with an ambitious organisation as it progresses over time
- Want flexibility in how you work – splitting your time between one of our offices and remote working and managing your own working patterns to get the job done.
How to apply…
Applications will be considered for all office locations. Please note when you click apply, you'll be taken to the Birmingham posting of the role. You can still apply via this posting as it won't determine your location if successful.
All applications must be received by the closing date 23:59 on 6th August 2024. Interviews are expected to take place on 8th and 9th August.
Our mission needs the best people for the job, which is why we use sift questions to assess candidates’ genuine knowledge and skills. Sift questions are an opportunity for you to show us how you would do the job you are applying for, so please avoid using AI function tools (i.e. ChatGPT or other generative AI tools). We want to evaluate your response, so those found to use content taken from AI tools will have scores adjusted down.
We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.
For any questions or queries please visit our careers page where you'll find some FAQs.
As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.
The client requests no contact from agencies or media sales.
Thank you!
RNID Near You Co-ordinator (East Riding)
Remote working in East Riding of Yorkshire
£14,976 pa plus excellent benefits (FTE £24,960)
21 hours per week
Permanent
You will be joining us at an exciting time as we reopen services that unfortunately closed due to the pandemic. As a coordinator, you will focus and lead on developing and delivering our community service across the East Riding of Yorkshire through drop-ins offering:
- practical hearing aid support
- information on hearing loss and tinnitus
- hearing checks
You will be responsible for co-ordinating up to 15 drop-in services and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service across East Riding of Yorkshire.
You will:
- Coordinate our volunteering team to deliver a high level of service at our RNID Near You drop-in sessions.
- Recruit volunteers across the East Riding of Yorkshire to strengthen existing sessions and open new sessions as required.
- Work with NHS audiology to induct and train our volunteers to high standards.
- Promote our sessions to ensure maximum engagement from local hearing-aid users.
- Ensure all paperwork is processed correctly and reports to stakeholders are timely completed.
You
You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals, and service users. You have experience managing your own workload and are able to work flexibly when required. You can motivate volunteers to assist clients with hearing aids sensitively, to give clear guidance and take into account individual wishes and health needs.
You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Teams, Outlook, Excel, and Word. You will be able to recruit, train and manage a team of volunteers and deliver an excellent service across East Riding of Yorkshire. While home based, regular travel to venues where we provide drop-in sessions will be required.
We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus.
Our charity has been through a complete transformation, while building on the best of our past. We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus.
We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.
We strive to be and continue to be connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 12 August 2024.
Interviews: w/c 19 August 2024.
Thank you!
Would you be proud to help businesses fly the flag year-round for Manchester Pride, as their new Corporate Partnerships Manager?
Manchester Pride is committed to expanding the charity's reach and impact to ensure they continue furthering LGBTQ+ equality and meeting the needs of queer communities. You'll help to continue the work of diversifying income sources, with this new and exciting opportunity at the heart of a new income generation strategy.
Salary: £36,000
Location: Hybrid between home and vibrant city centre offices
Contract: Fixed-term for 12 months initially, with serious potential to go permanent
Hours: 35 hours full-time, or reduced hours considered
Benefits: 26 days + bank holidays, 6% employer pension contribution
Culture: Inclusive, collaborative, supportive and life/family friendly
Manchester Pride is one of the leading LGBTQ+ charities in the UK. The charity is pioneering in its approach to LGBTQ+ inclusion and equality, spearheading the modern Pride movement. They are a local charity with international reach. You'll be joining a mission to create a world where LGBTQ+ people are free to live and love without prejudice and where queer culture is universally celebrated.
About the role
Manchester Pride is most famous for its annual programme of Lesbian, Gay, Bisexual, Trans, Queer and Inclusive (LGBTQ+) events in Greater Manchester, which each year bring more than 200,000 people together to celebrate queer life. Community-focussed initiatives are at the heart of its organisational strategy, which incorporates the delivery of an internationally acclaimed and hyper-localised experience, be?tting a city at the heart of the Northern Powerhouse.
This brand-new Corporate Partnerships Manager is all about developing strategic relationships with companies and business leaders who want to dive deeper with Manchester Pride, and create even greater impact for queer communities - all year round. You'll support businesses to power up their ESG and CSR strategies with initiatives like Charity of the Year, as well make strategic alliances with organisations to create inclusive and fairer spaces - both internally for their employees and externally for the wider queer community.
Practically on a day-to-day basis, you can expect to:
- proactively identify and qualify partnership opportunities;
- develop and steward relationships;
- think creatively and tactically to develop compelling proposals;
- lead pitches and represent Manchester Pride at key meetings.
About you
We're looking for a passionate and skilled fundraiser or business development professional, with experience of meeting ?nancial targets. You've got a proven track-record of building corporate partnerships from the ground up, seeing them right through from lead generation to implementation and demonstrating impact for both charity and business.
Here's what we'd love to see come through in your application:
- Evidence of building a prospect or sales pipeline;
- Ability to build new relationships, as well as expertly steward current ones;
- Meeting targets, with a hungry approach to exceeding and smashing them;
- Confident in pitching and presenting;
- Emotionally intelligent with caring, compassionate attitude to teamwork.
Of course, we welcome folk from the queer community to apply. We would be equally as keen to hear from allies willing to stand up for LGBTQ+ rights and make the world a safer, fairer and more inclusive place.
Either way, you'll be able to talk passionately about opportunities to support Manchester Pride and inspire businesses to proudly get involved.
If you're as excited by this opportunity as we are, then what are you waiting for? Please send a copy of your profile or CV to Amelia Lee at Charity People as the first step.
Deadline: 9am on Friday 9th August
Interview dates are currently being confirmed
Please get in touch as soon as possible if you are interested, we would love to begin conversations with interested candidates early.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender or gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
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