Supporter Care Jobs
Prospect Researcher & Trust Fundraiser
Full time – Permanent – (Hybrid)
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme
- Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping.
About Us
St John Ambulance is England’s leading first aid and health response charity.
From helping young people become the healthcare professionals of tomorrow, to world class training, St John Ambulance empowers people of all ages with lifesaving skills and the confidence to use them, every day.
St John people know that first aid saves lives. We deliver compassion and care at major events – everything from marathons to music festivals – provide the nation’s ambulance auxiliary, and support communities through vital projects all over the country.
Job Summary
This role will sit within the Philanthropy & Partnerships team and will be responsible for managing the prospect research function to ensure sufficient due diligence on current and potential donors whilst identifying any new opportunities. This role will also be responsible for developing and maintaining relationships with a portfolio of existing and new Trusts and Foundations in order to secure funds for St John’s vital work in the community.
The successful candidate will join a supportive, collaborative and ambitious team.
Required Knowledge, Skills & Experience
- Significant experience of undertaking research and due diligence checks within a charity or commercial setting.
- Experience of using databases and producing data-driven management information reports.
- Familiarity with trust fundraising, bid writing and donor stewardship within a charity setting.
- Proven ability to proactively seek and identify new prospects as well as producing high-quality prospect research on these individuals and foundations.
- Experience of developing bespoke fundraising proposals for trusts and foundations, or grant giving bodies.
About the Role
- Maintain a healthy and sustainable pipeline of philanthropic, corporate and trust and statutory prospects through detailed research and strategic insight.
- Lead on our ethical fundraising compliance for Philanthropy and Partnerships.
- Secure donations from grant making trusts and foundations in order to meet annual income targets.
- Research, identify and apply for funds which align with St John's objectives - both nationally and regionally.
- Monitor and manage grant reporting requirements and compliance, whilst ensuring timely and accurate reporting to funders.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
HR Implementation Manager (Safeguarding Team)
Hybrid working – London offices with some travel in UK
This is a fixed term appointment for 18 months.
We are looking for an HR practitioner with proven practical experience in delivering organisational change and project management skills. Working closely with the Senior Management Group and the Director of Safeguarding, you will lead on and implement the HR processes of the new Connexional Safeguarding team structure.
Each of the Methodist Districts independently employ District Safeguarding Officers who are the first point of contact for any safeguarding concerns or queries in their area. The Methodist Church has recently adopted a plan to change its current safeguarding structures in order to create a single church safeguarding service working as part of the Connexional Team.
The HR Implementation Manager will ensure all HR processes are completed on time, in accordance with employment legislation and HR best practice. This will include reviewing existing safeguarding employment arrangements within each district, leading on and managing the HR processes to implement the new structure. This will involve undertaking an analysis of the terms and conditions of employment to enable informed decisions to be made on the areas for consultation, ensuring adherence to TUPE requirements.
You will have excellent communication skills, a strong customer focus and the ability to engage with a range of stakeholders. You will really care about putting people considerations at the centre of this change project. You will build and maintain credible and effective relationships with all stakeholders, including the most senior leaders in the Church, supporting them in ensuring a successful transition into the new structure.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
If you require reasonable adjustments to made at any stage of the recruitment process, please contact us to discuss this (contact details on website).
Closing date: 11 August 2024
Interviews will be held remotely after 12pm on 22 and 23 August 2024.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
The client requests no contact from agencies or media sales.
As Public Programme Officer you will work with a small, enthusiastic team on a varied programme of events across Sheffield Museums sites. Working together with the Public Programme Manager and Public Programme Coordinator, you will deliver dynamic and useful activities that encourage curiosity, learning and thought and generate income where appropriate.
This is a temporary contract for maternity cover, and you will mainly maintain existing projects, particularly activities for family and community audiences, such as Baby Friendly Art Club, Santa’s Workshop, Memory Café, and family activities during school holidays. You will also contribute to the wider programme, supporting the smooth running of events, setting up and taking down furniture, coordinating bookings and maintaining records. There will be opportunity for training and development as required.
About Us
Sheffield Museums Trust is the independent charity that runs six of the city’s leading museums and heritage sites; Abbeydale Industrial Hamlet, Graves Gallery, Kelham Island Museum, Millennium Gallery, Shepherd Wheel and Weston Park Museum.
We believe that the museums and collections we care for belong to everyone and we know that connecting with them can make people’s lives better. Our vision is to develop ambitious, resilient, collaborative museums that represent, celebrate and inspire the people of Sheffield.
We want to make the city’s museums welcoming, outward-looking and connected to the communities around them. We know that people encounter many barriers that make connecting with their museums and collections difficult. We are committed to working collaboratively to make long-lasting changes so more people can use the museums to learn and reflect, and to find joy and inspiration.
Sheffield Museums is committed to becoming an anti-racist organisation and embedding equity, diversity and inclusion across all aspects of the organisation from the collections and programming to policies, procedures and workforce development.
As a valued member of the team, you’ll get 30 days annual leave plus bank holidays (pro rata if part time), life insurance and wellbeing support through our employee assistance programme. We also promote a flexible working culture.
About You
The successful candidate will have:
· experience in administering and delivering events and/or activities – particularly for family and community audiences.
· demonstrable organisational and administrative skills.
· the ability to problem solve, prioritise competing workloads and work to tight deadlines.
· the ability to maintain positive relationships with colleagues, collaborators, and partners.
· excellent verbal and written communication skills.
· a flexible approach to working hours with the ability to work evenings and weekends as required.
The client requests no contact from agencies or media sales.
PR and Communications Officer
This is a fantastic opportunity to work in a busy, high-performing external affairs and communications team at the national charity caring for the NHS. We’re looking for a brilliant, proactive and resourceful PR and communications officer who is passionate about the NHS and generating amazing media coverage for the charity.
We are looking for someone proactive, tenacious, and empathetic, as you will be working for a charity that represents 100% of the NHS charity sector in the UK, helping the NHS tackle today’s challenges and tomorrow’s opportunities.
Position: PR and Communications Officer
Location: Home based and flexible (you are able to work in Warwick and London offices occasionally, and at other locations nationally when required)
Salary: £30,000—£35,000
Hours: Full Time (35 hours per week) – less two hours wellbeing time, 9-11am on Friday mornings
Closing Date: 18th August 2024
The Role
The PR and communications officer plays a central role, responsible for providing events, content creation and PR support across both the external affairs and PR teams, to help people better understand the mission and take action to support the charity.
The role is a hybrid of office and home working, requiring occasional meetings at our Warwick office. The team also meets in London but this is flexible, depending on the location of the successful candidate.
PR and communications officer roles and responsibilities include:
- Media monitoring and reporting
- Media relations
- PR programme development
- Strategic communications
About You
The successful candidate will ideally have communications and project management experience, and excellent written and verbal communication skills.
You should be creative and passionate about delivering impactful work, with a proven ability to be highly organised and manage your own workload.
You will have experience of:
- Administration, communications and events management
- Supporting multiple projects in a complex environment.
- Using Microsoft Office Suite, including Word, Excel and PowerPoint.
- Using digital content, scheduling and monitoring software including WordPress, Twitter, LinkedIn, Facebook, Hootsuite, Instagram, YouTube, Canva and Photoshop)
- Developing and updating spreadsheets and managing digital brand assets including images and video files.
- Using relevant legislation, best practice, policies and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
In return, you will have a supportive team, where you can shape your role and the direction of your work, and the opportunity to be involved in new, exciting and ambitious projects.
Benefits Include:
- 10% Employers Pension Contribution
- 28 days annual leave plus Bank Holidays as a minimum
- Flexible Working
- 2 hours per week Wellbeing time out for full time staff
- Apprenticeships, training and development opportunities
- Health Cash Plan
- Company Rewards
- Plus many more great staff benefits!
Please upload your CV and a covering letter outlining which vacancy you are interested in , your interest in the role, how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4.
Equality and Diversity
The charity is committed to inclusivity and representing the diversity of the communities it serves. We welcome and encourage applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.
Other roles you may have experience of could include PR, Communications, Marketing, Digital Communications, Media, PR Officer, Communications Officer, Marketing Officer, Digital Communications Officer, Media Officer, Marketing and Communications, Digital Marketing, Public Relations, PR and press, Brand. #INDNFP2
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Leading on the development of content for our new online educational programme
Digital Education Coordinator
Permanent contract
Part-time, 25 hours per week
Hybrid role, Aylesbury HQ
Salary £26,000 per annum, pro-rata (£18,571 per annum, actual)
Are you looking to use your digital and creative skills? Are you looking for a new challenge in a dynamic and supportive team?
We are looking for someone to join our Services team to help us deliver and grow our online modular educational programme for health care professionals. Applicants will need a can-do attitude, great organisational skills and be ready to develop strong relationships with a whole range of clinical experts. You will have a strong eye for detail and the ability to stay focused while being approachable.
This is the perfect role for someone who has experience of:
- Developing or delivering information and educational content online
- Working with healthcare professionals
- Using learning management systems
Lymphoma Action is an employer of choice, with staff receiving excellent benefits such as life assurance, an employee assistance programme, flexible working, generous holiday entitlement and enhanced entitlements to sick pay and maternity leave. Download the Recruitment Pack to find out more.
We are the UK’s only charity dedicated to lymphoma, the UK’s fifth most common cancer. We’ve been providing expert information and wide-ranging support for more than 35 years, helping thousands of people affected by lymphoma.
We have developed a great working culture that focuses on our key values, as well as prioritising a creative, inclusive and supportive environment.
This is a hybrid role, offering the flexibility of office-based and home-working. There will be some need to come into the office, so proximity to Aylesbury would be an advantage.
Closing date: Friday 2 August, 12pm
Interviews: Thursday 15 August
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
Please note that applicants need to be resident in the UK and have the right to work in the UK.
No agencies please.
Exeter Students’ Guild
Head of Finance
Salary: £53,000 - £60,000 FTE / pro-rata
Location: Exeter, Devon – with hybrid/flexible working arrangements
Contract: Permanent – preference is for 21 hours per week (0.6, part-time) but applicants wishing to explore 0.8 or full-time will be considered.
Are you a values-driven finance professional looking to play a crucial role in the smooth running and continued development of a busy Students’ Guild? We are looking for someone eager to help us become a sector-leading organisation dedicated to helping students love Exeter and ensure every person in the Guild is working towards that mission.
About the Students’ Guild
We are privileged to represent and enhance the experiences of over 26,000 students at the University of Exeter. As an independent charity, we offer a wide range of opportunities, services, and support to help students get the most out of their time at university. Our vision is to empower students to take their place in the world and make a positive difference. We pursue our purpose through the following:
• Influencing the Exeter student experience to ensure it is both a high quality, value-for-money experience for all students and transforms their lives.
• Collaborating with students to ensure there is a supportive, inclusive, empowering and enriching community at Exeter for every student. Students are proud of Exeter and feel they belong to the community here.
• Connecting Exeter student life to the wider world, ensuring that both whilst studying and beyond that, Exeter students and graduates are networked and connected.
Based across one of the most beautiful university campuses in the UK, the Guild offers a flexible, supportive and collaborative working environment and has a huge appetite for innovation and new ideas.
About the Role
Repoting to the Chief Executive, the Head of Finance will lead and direct the Finance department to deliver a comprehensive service to the organisation and its stakeholders, supporting the Guild to achieve its strategic goal of helping all students to ‘Love Exeter.’ This means taking overall responsibility for all finance functions including setting the financial goals, budget, forecast, and policies that align with the Guild’s vision and mission.
Joining a settled working team and a positive working environment, the incoming Head of Finance's duties will include:
• Collective leadership of the Students’ Guild as a member of a high performing senior leadership team.
• Development and delivery of organisational and finance specific KPIs.
• The provision of accurate and informative financial information within an agreed timeframe including monthly management accounts.
• Leadership of a budgeting and forecasting process that enables the organisation to make informed decisions.
• Accurate and timely submission of returns to required regulatory bodies, including financial, company and charitable returns.
• The smooth and efficient management of external and internal audit processes and excellent administrative standards across the Students’ Guild.
• Effective performance management and development of colleagues within the Finance team, ensuring a strong focus on customer service and continuous improvement.
• The finance function is an effective business partner that support the delivery of strategic goals across the Guild.
Who we’re looking for
The role would best suit a finance professional with proven experience in a finance management role, with a focus on supporting finance business partnering. Applicants should be able to demonstrate skills in financial management of monthly accounts, budgets, forecasts and cashflows, and managing financial month-end and year-end processes and reporting – with an emphasis on providing visual information for stakeholders. Skills In VAT, managing payroll and an understanding of charity finance principles would be an advantage. A commitment to the Guild's values and a commitment to diversity, equity & inclusion is also expected.
The role manages a small finance team. Financial year-end is 31st July and the finance system used is Access Accounts.
The preference for the Head of Finance vacancy is for the role to be part-time for 21 hours per week (0.6), however the Guild are open to considering candidates wishing to work more hours, whether that be 0.8 or full-time, 5 days per week. The role will be hybrid in nature, with the expectation for a minimum of 2 days per week on campus. The Guild welcomes suggestions and requests for flexible working, job shares, condensed hours, and homeworking.
The Guild offers an excellent benefits package, including: 27 days holiday plus bank holidays & winter closure, paid time off to support with caring responsibilities & volunteering, sustainable travel incentives, a confidential employee advice service, wellbeing days, discounts via Perkbox and up to 6% employer pension contributions.
The Guild has a genuine commitment to creating a diverse and inclusive workforce, and people with a diverse range of skills, backgrounds and experiences are encouraged to apply.
How to apply
Key Dates:
Closing Date: 12pm on Monday 19th August 2024
First Stage Interviews (Remote): Thursday 5th September 2024
Final Interviews (In-person): Thursday 12th September 2024
Please click 'Apply’. We will then send the Recruitment Pack, Job Description, and full details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partners, Marble Mayne Recruitment
We are looking for a Deputy Head of Philanthropy for a Full time fixed term contract until December 2025, to join an incredible animal charity, and be responsible for leading the Major Gift team Strategy.
This is a hybrid role, with 1- 2 days a week in the London office.
The Charity
An inspiring charity, passionate about animal welfare and dedicated to helping the people who care for them. They have a staff of c1600 people, securing an impressive £125m last year.
You would be joining a highly respected organisation, known for its supportive and inclusive working culture offering fantastic benefits, including 26 days annual leave per year excluding bank holidays, continuing to rise annually, and a competitive pension scheme offering up to 16% employer contribution, as well as much more!
The Role
Leading a team of front-line philanthropy professionals to grow the major gifts pipeline at scale, and working in a complex and fast-paced environment.
Lead the Major Gifts team, which currently comprises six Major Gift Development Managers but may grow or change!
Collaboratively develop and deliver a strategy for growing major gifts income for international work from UK based major gift prospects.
Support Major Gift Development Managers with the cultivation of significant prospects in the pipeline.
Develop and implement a senior volunteer strategy for major giving with consultation.
Lead on the development of a regional philanthropy strategy.
The Candidate
A senior leader, with a proven track record of leading diverse teams, covering multiple locations.
Experinence of relationship building with high-net-worth Individuals to personally five and six figure gifts.
Proven track record of leading and developing a Philanthropy function.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
What would we like…?
We are looking for a motivated and talented individual to bolster the analytical and data visualisation capacity across Ambition Institute’s Partnerships division.
As a Partnerships Data Analyst, you’ll be the expert on providing easy-to-understand data visualisation and reporting solutions to support Ambition Institute’s Sales, Partnerships, Marketing, Admissions and Development teams.
Sitting in the Partnerships Operations team, you will work with stakeholders across the department to provide teams with data driven insight that enables the teams to make effective decisions and to monitor their recruitment pipeline efficiently and accurately.
We would like you to:
- Support continuous improvement by building reporting tools to improve task efficiency for internal customers, and investigate and resolve data issues and queries
- Ensure accuracy and consistency between our data and DfE and Ofsted data, and benchmark our data against public sector statistics.
- Produce regular reports for senior stakeholders, providing oversight and insights into recruitment pipelines and performance using Power BI and Salesforce.
- Provide written and in person guidance on how to use reporting tools, interpret data, and maintain data cleanliness within the department.
Working in a hybrid way, you’ll be attached to either our Birmingham, London or Manchester office and will report to the Associate Director of Partnerships Operations. In line with our current ways of working, you’ll be expected to be in the office at least 1 day a month, in addition to team days and this may be reviewed by Ambition.
Skills, Knowledge and Experience
To succeed in this role you'll have proven experience in working with quantitative data, undertaking analysis and providing reports to senior stakeholders. You will need to have experience of working with data stored in a CRM such as Salesforce, Excel skills, and proficiency with data visualisation tools such as Power BI or similar. Strong communication skills, the ability to build relationships with stakeholders, and the ability to manage sensitive information with discretion are also essential in this role.
What’s in it for you….?
- Competitive annual salary
- Professional development for all staff
- 25 days’ annual leave, plus bank holidays and 'winter shut down’ at the end of December/beginning of January
- Employer pension contribution of 11%
- Agile, hybrid working culture, so you can manage when and where you work
- Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work
- Blind recruitment process to ensure equality and fairness in our hiring
- Enhanced maternity pay after a year’s service
- Shared parental leave package
- Access to free, confidential 24/7 wellbeing and support line
- Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London
- Work-from-home technology package to support hybrid working
- Interest free season ticket / bike loans
About you
We don’t expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation:
You should apply for this role if:
- You care deeply about educational disadvantage and being part of an organisation that challenges inequality
- You have a good work ethic and strive to make a difference in the job you do
- You always give maximum effort to understand and meet the needs of our partners and participants
- You always have a great attitude so we “can do” for all our colleagues, partners and participants
- You are open to feedback and learning because we want to keep getting better
- You work with your initiative to bring new ideas and a fresh perspective
- You are well organised and can prioritise work that will have the greatest impact
You'll love working at Ambition if…
- You want a career with a person-centred organisation with a cause at its heart.
- You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation
- You enjoy working in a fast-moving workplace, with a great support structure around you
- You would like to grow with an ambitious organisation as it progresses over time
- Want flexibility in how you work – splitting your time between one of our offices and remote working and managing your own working patterns to get the job done.
How to apply…
Applications will be considered for all office locations.
All applications must be received by the closing date 23:59 on 5th August 2024. Interviews are expected to take place in the week commencing 12th August 2024. Please note when you click apply, you'll be taken to the Birmingham posting of the role. You can still apply via this posting as it won't determine your location if successful.
Our mission needs the best people for the job, which is why we use sift questions to assess candidates’ genuine knowledge and skills. Sift questions are an opportunity for you to show us how you would do the job you are applying for, so please avoid using AI function tools (i.e. ChatGPT or other generative AI tools). We want to evaluate your response, so those found to use content taken from AI tools will have scores adjusted down.
We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.
For any questions or queries please visit our careers page where you'll find some FAQs.
As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.
The client requests no contact from agencies or media sales.
Location: Inscape | Salary: £39,327
EOTAS & Outreach SEN Grade 4 Teacher
EOTAS (Education Other Than At School) and ASC Teacher
To teach and work as part of outreach team and as part of main school teaching team
We know there is a growing need for Education Other Than at School packages (EOTAS) of support for children and young people with Autism who are not yet able to access education in a school environment. This role would be to support students with school-based anxiety who are not yet ready to access a school environment. The role would also entail working at Inscape House School as part of the main teaching team.
Inscape House School is a non-maintained ASC specialist day school for children and young people aged 5 to 19 years. It is part of the Together Trust, a charity that has been providing care, education and support in the Northwest of England since 1870. The post holder will be a member of Inscape House School on the Cheadle campus and part of the EOTAS Outreach Team.
Previous experience of working with students identified as autistic.
EOTAS Outreach Team and Inscape House School, Cheadle, Stockport
(This role would require the postholder to be a driver and have use of own vehicle with business insurance – mileage paid).
Hours - 37.5 hours per working week
Starting Salary Grade 4 role -£39,327.00 per year
Location - Inscape House School, Cheadle, Stockport SK8 1JE
Part time & flexible working can be offered for this role, this is NOT suitable for ECT.
This role requires an Enhanced, Child and Adult Workforce DBS check and will involve regulated activity.
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).
Do you want to make a real difference to the lives of young people? Are you passionate about equity, fairness, and everyone having the right to a happy, fulfilled life?
What can you bring to our classroom….?
You will need Qualified Teacher Status (QTS) with evidence of recent professional development. If you are qualified to teach secondary students, you should have a subject specialism.
Can you adapt the teaching of curricula to meet the varying learning needs of pupils with Autistic Spectrum Conditions and develop high expectations that inspire, motivate and challenge, both academically and socially?
Do you create a safe and stimulating learning environment for pupils, rooted in mutual respect considering pupils’ sensory needs? We are seeking someone who will demonstrate the values and behaviours that are consistent with a positive deposition and empathic understanding of the pupils’ needs, to develop their self-belief and confidence in their own abilities.
Are you able to promote outstanding progress and outcomes by pupils both academically and socially as well as work in a multi-disciplinary capacity with the school’s Therapy Team to ensure that good autism practice is embedded within lessons and progress towards EHCP outcomes are being met?
There is a requirement for occasional attendance at evening meetings, course attendance, and home visits outside normal school hours. Normal arrangements regarding school holidays apply.
Why work for us?
- 27 day holiday plus 8 days bank holidays rising to 30 days after 5 years, 33 days after 10 years
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Free on-site parking
- Cycle to work scheme.
- Eligibility to apply for Blue Light card.
- Proud to be a real living wage employer.
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications.
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance programme for you and adults at your home
Visit our website - Together Trust | to discover more about the Together Trust and the services we provide.
Look at our short video to hear from our colleagues and why they chose to work at Inscape House School https://youtu.be/HYwvUmJuJhY.
We have attached a full Job Description and Person Specification for this role.
To apply for this position, press the “apply” button below. We would love to hear from you!
The closing date for applications is 31st July 2024 at 10:00am.
We currently do not provide sponsorship, but we welcome applications from those who have the right to work in the UK.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Permanent
Location: Home-based, but with on-site meetings
Reporting to: Chief Executive Officer
Hours: Full-time – 35 hours per week. A 50:50 job share may be considered.
Salary: In the range £36,400 - £40,200 depending on experience
Background
Evolve is a Cambridgeshire-based charity (a CIO), founded in 1978, which provides affordable mental health counselling to adults in Cambridgeshire and surrounding counties. We deliver talking therapies to adults – online and in person. The Evolve counselling community is made up of around 50 qualified practitioners working part-time at donated or subsidised rates. Our service delivers around 500 counselling sessions per month to a broad range of individuals, many of whom would not otherwise be able to access counselling support. Evolve also provides supervision, reflective practice, critical incident support and mental health awareness and related training to organisations.
Main purpose of the job
The Head of Counselling works with our counsellor members and executive team to ensure that Evolve is the local counselling charity of choice - managing existing client relationships and service contracts, as well as seeking and securing new business. They are responsible for the clinical leadership of our counselling and related services to clients, and for supporting, motivating, and managing our counsellor members.
About the candidate
The successful candidate will be an appropriately qualified and experienced individual who has leadership expertise, with the ability to engage with colleagues, trustees, counselling clients, organisational contacts and other stakeholders. They will have demonstrable experience of delivering a high-quality service in line with ethical standards and good practice, monitoring and evaluating impact and outcomes, as well as identifying and implementing, alongside other members of the executive team, service development/improvement and growth initiatives. They should also have a good understanding of the commercial considerations of managing a counselling service, and have experience of successful funding proposal/ bid writing and delivery.
KEY RESPONSIBILITIES
Clinical Management
- Overall responsibility for incoming referrals and allocations as well as ongoing management of clients and any waiting lists.
- Monitor the balance between counsellor capacity and client demand.
- Provide leadership and support to the counselling members.
- Be the first point of contact for clinical advice and enquiries.
- Ensure the quality of provision to clients and the care of counsellors.
- Lead on revising, updating of existing, and writing of new, clinical policies and procedures to ensure compliance with charity standards as well as ethical and legal standards.
- Liaise with the CEO as Designated Safeguarding Lead, taking responsibility as the Counselling Safeguarding Lead. This includes ensuring that Evolve adheres to local and national guidelines for safeguarding and that issues relating to client risk are appropriately dealt with.
- Oversee counselling members’ health and safety including lone working and risk assessment.
- Manage and respond to complaints in line with Evolve’s procedures.
- Monitor, implement and ensure clinical service compliance with GDPR standards.
- Report on clinical service performance and attend Trustee Board meetings as required.
Training and development
- Ensure that all counsellors have the appropriate training, experience, and specialist knowledge required to support Evolve clients, including identifying training and development needs.
Recruitment
- Lead the recruitment of new counsellors, including interviewing potential new members as well as clinical induction and training of new counsellors.
- Oversee the annual membership renewal process, ensuring all members are compliant with Evolve requirements.
Monitoring and impact analysis
- Take responsibility for client feedback, ensuring comments are reviewed and acted on as appropriate.
- Compile reports and impact analysis as required, for internal and external stakeholders.
Business Development and General requirements
- Work alongside the CEO and executive team to represent Evolve and promote awareness of Evolve’s services along with the importance of mental health awareness and support. Provide clinical and commercial input to funding proposals and/or new service developments.
- Participate in Evolve’s committees, support work with the Trustee Board, and through events for the membership, to shape the future development growth and sustainability of Evolve Counselling CIO.
- Build and maintain effective external professional networks within Evolve’s operational areas.
- Work closely with the Administrator to ensure all data regarding members and clients is up to date, appropriately recorded and in line with Data Protection guidelines.
- Provide input to Evolve’s website and social media presence and other marketing channels, suggesting and writing content for posts and resources as required.
- Ensure effective partnership working with those charities and other organisations with whom Evolve collaborates.
The above list of responsibilities is not exhaustive, and the post-holder may be required to carry out such other duties as required from time to time on-site and working from home which are broadly consistent with the status of the post within the charity.
PERSON SPECIFICATION
Education, Qualification and Training
- Degree level or minimum level 4 Diploma qualification in Counselling or Psychotherapy.
- Diploma in Clinical Supervision (or equivalent professional qualification).
- BACP accreditation, or equivalent professional status.
Core competencies
- Service planning and project planning/delivery – drive for completion.
- Problem identification and resolving – a ‘solutions’ focus.
- A client focus - negotiation for mutually beneficial results (clients/colleagues).
- Nurturing improvement and innovation – researching and making informed decisions.
- Inspiring others – forging a cohesive and motivated membership.
Essential requirements
- A minimum of five years post-qualification clinical experience.
- Extensive experience of recruiting, leading, and motivating a diverse team of counselling practitioners, including providing clinical support, reviewing performance, and project/change management.
- Significant experience Clinical Supervisor, supervising qualified counsellors on a group, or individual, basis.
- Extensive knowledge of the legal and ethical frameworks that relate to the counselling profession.
- Considerable experience in safeguarding individuals and management of clinical risk.
- Strong professional and clinical judgment.
- Ability to work effectively and collaboratively as part of a diverse team, whilst retaining the flexibility to work independently and the ability to build positive relationships with a range of internal and external stakeholders
- Excellent communication and interpersonal skills including presentation skills as well as the provision of executive level reports.
- Ability to convene and lead committee work, preparing and running to agendas and guiding groups to positive outcomes and consensual decisions.
- Demonstrable understanding of the charity or voluntary sector.
- Experience of costing, pricing, and monitoring financial performance of services, including knowledge or experience in forecasting and budgeting.
- Excellent IT skills including use of MS Office.
- Experience in the use of a clinical case management system, including analysis and presentation of clinical data, and accurate client billings.
- Experience in the planning and successful delivery of service improvement/development initiatives.
- The ability to be flexible and respond reasonably to the needs of the CIO.
Desirable qualities
- Knowledge/experience of statutory mental health services.
- Clinical leadership experience in more than one organisation and across modalities/specialities.
- Experience of providing clinical and commercial input to successful funding bids, including subsequent delivery.
- Knowledge of the local East of England mental health and voluntary/charitable service community, including a willingness to represent Evolve locally as required.
- Ability to support a social media presence that represents and promotes the service.
- Ability to create and plan promotional events.
The client requests no contact from agencies or media sales.
They’re looking for a Complaints Resolution Team Leader to join their Complaints Resolution team in Peterborough.
About the role and person:
Monday – Friday
Permanent
Always motivated to achieve brilliant standards of service, their Complaints Resolution Partners provide a first-class customer experience based on trust with their customers. Whilst they endeavour to always provide the best customer service to ensure their customers feel safe and secure in their homes, things sometimes don’t go to plan. It can be a stressful time when things go wrong, so strong communication skills, empathy, professionalism, and resilience are key.
As a Complaints Resolution Team Leader, you will create an environment where colleagues feel empowered to put the customer first and consistently deliver a high-quality complaints service. You’ll role model their values and behaviours, supporting the team through coaching, dealing with any escalations, and instilling a high-performance culture. This is a great opportunity to make a positive impact on their customers in a new service. You’ll set team priorities and embed a performance and continuous improvement culture.
What skills/behaviours do you need to be a Complaints Resolution Team Leader?
- Previous experience of leading a team and the ability to demonstrate coaching and mentoring skills.
- Passion for delivering an excellent customer experience with strong customer service skills and the ability to listen and respond to customers objectively.
- Strong stakeholder engagement and collaboration skills with the ability to influence others to ensure that service standards are met or exceeded.
- Excellent verbal and written communication skills with the ability to understand and explain technical information.
- A passion for problem-solving and seeing issues through to resolution within set timescales.
- Strong IT skills, including MS Office.
Location
The successful candidate will be required to live within a commutable distance to their Peterborough office.
They’re a keen promoter of agile working and encourage the use of working from home, as long as they meet their customer’s needs.
They’ll provide you with the equipment and software that you’ll need for the purpose of your role; however, it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.
Salary
The spot salary for this post is £38,128 per annum for applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements of the post will start 5% or 10% below the spot salary.
What will you get from them?
In addition to a competitive salary and agile working, they also have a focus on employees’ development. They support both professional and personal development, ensuring everyone has a development plan and providing access to a wide range of internal and external learning resources.
You’ll also receive:
- 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
- A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
- Option to purchase additional holiday of up to 2 of your working weeks (at manager’s discretion).
- Employee Assistance Programme.
- "Hapi" Benefits App with multiple discounts.
- Cycle to work scheme.
- Free on-site gym
- Free parking
Who is our client?
They own around 20,400 houses across the North, East, and South of the country. They are home to over 41,000 customers. They exist to improve lives, providing people with high-quality homes, affordably. Whatever their housing need, whether family, single, older, or more vulnerable – their customers come first. They are always at the very heart of their business.
If you feel great about putting customers first, then they feel great about you joining their team.
And they are a team. They live and breathe their values – they are Smart, they are Driven, they are Caring, and they are Inclusive – are you? If you can do what’s right and challenge what you think is wrong, relish the opportunity to work with some fabulous colleagues to improve the customer experience and make sure they keep to their promises, then you are the person they are looking for.
If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated.
If you have any queries about the role, please email them.
Please note candidates must have current eligibility to live and work in the UK; our client does not currently hold a sponsorship licence.
Join them and start your own journey. They aim to be number one, and you could help them get there.
You may also have experience in the following: Complaints Management, Resolution Advisor, Team Leader, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Call Centre, CRM, Query Resolution, Contact Centre, Customer Service Executive, Customer Service Team Leader, etc.
REF-215 355
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about advancing heart health research and improving the lives of millions?
Would you like the opportunity to put your skills and experience in data analysis to good use?
If so, we’re recruiting for a Health Intelligence Analyst to join us and put their mark on the work we do.
About the role
As our Health Intelligence Analyst, you'll play a key role in British Heart Foundation's (BHF) Health Insights team, helping to ensure that BHF has easy access to data and uses it effectively to provide high-quality evidence and insight to a wide audience, ensuring we maintain our intelligence-led approach across all of our operations.
You'll be focused on the delivery of a core health intelligence service, ensuring the Medical team and the wider BHF have access to a wide range of high-quality health intelligence assets. This includes the management of our statistics sign-off process and a supporting role across the core team in managing, prioritising, and reactively responding to queries.
You'll also play a key part in regular reporting to support the work of the team and the directorate, as well as engaging with individual programmes of work as required.
Working arrangements
This is a blended role, where your work will be dual located between your home and our London Office.
The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you must be prepared to work in a flexible way to unlock your best work for our cause. Most of our colleagues on blended contracts can expect to spend some time in their office each week, on average.
About you
Educated to degree level in a quantitative field (e.g. medical statistics, epidemiology, health services research, biomedical research or similar), or with equivalent experience, you'll have a strong understanding of statistical methodologies and health and care data (specific expertise in heart and circulatory health data, and knowledge management techniques is desirable).
You'll have previous experience working in an analytical role, ideally in a health-related organisation, and will have experience working with a range of data manipulation, analysis and visualisation tools (e.g. R, PowerBI, Tableau).
With confident influencing skills, you'll be able to communicate data analysis to individuals at all levels. You will also be able to collaborate with others with ease, able to make connections between data and information, strategy, systems, and ways of working.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
Interviews may be held during the advertising period or shortly after the close date. Interviews may be held over MS Teams or in person in our London office.
How to apply
Our vision is a world free from the fear of heart and circulatory diseases.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love.
Learn about our vision, mission and values
About the role
This role supports the Global Talent and Learning team by delivering global talent development initiatives, maintaining learning management and performance management technologies, and creatively leading team branding, intranet, and social media communication campaigns. The position involves administrative support, the development of training materials, managing the global training calendar, and assisting with events and projects.
About you
The ideal candidate will have graduate qualifications or equivalent experience, strong personal presence and credibility, and the ability to improve business processes and systems. Proficiency in MS Office, understanding of databases and learning management systems, basic project management skills, excellent oral communication, and relationship-building skills are essential. Attention to detail, strong organizational skills, and the ability to collaborate in a hybrid working environment are also important. Knowledge of digital content design for social media, web, and other platforms is required.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
Job Title: Operations Manager/Deputy Chief Officer
Reports to: Chief Officer
Responsible for: Supervisors
Salary: Circa £38,000
Closing Date: August 2, 2024
Job Purpose
This role will lead and manage the team of supervisors. Taking responsibility for the delivery of high quality services and providing clear leadership. You will ensure that they are motivated and efficiently carrying out their roles. You will create and maintain an environment that provides a seamless service with clients at the centre. You will be responsible for setting up new services.
You will work closely with the Chief Officer and form part of the Senior Management Team.
Main Duties and Responsibilities
People Management
- To lead, develop and manage a team, taking responsibility for the work that they do.
- Hold regular team meetings and one-to-one meetings, demonstrating an inclusive and supportive style of management.
- Ensure that the team provides an environment with clients that is consistent with the values of the organisation
- Ensure that each team member is provided with sufficient training and development opportunities to allow them to perform effectively in their role.
- Deal with conduct and performance issues, in a timely, consistent and fair manner, in line with the organisations policies and procedures.
- Work in line with company policy and alongside Supervisors to ensure fairness, consistency and equality throughout the organisation.
- To lead on and drive forward positive changes within the organisation
- To work in close partnership with internal projects to deliver a holistic service to clients
Service Delivery
- Ensure the service is delivered efficiently in line with contract/grant requirements.
- Identify areas where service delivery requires improvements or changes.
- Establish links with a range of statutory, voluntary and community organisations to ensure supported signposting and referral takes place
- Develop, or adhere to existing, protocols in relation to reporting individuals whose needs are beyond the scope of the service.
- Development of promotional and signposting resource base.
- Ensure all resources are obtained in line with budget guidelines.
- Undertake other duties, commensurate with the grading of the post.
Senior Management
- Operate as Deputy Chief Officer as required
- Contribute to strategic business planning
- Manage cost-centre budgets
- Contribute to the development of bids, applications and tenders
- Work with other members of the Senior Management Team on Organisational Development in key areas of Staff and Volunteer well-being, systems and processes, service improvement
General
- Manage own time and resources
- Attend one to one, service delivery and any other meetings as required.
- Any other duties as agreed with Chief Officer , commensurate to the post
- At all times during employment, to comply with the provisions of General Data Protection Regulations (GDPR) and with any policy introduced by the Company to comply with the Act
Health and Safety
- Take reasonable care for the Health and Safety of yourself or other persons who may be affected by your acts or omissions.
- Ensure support workers are meeting health and safety requirements in line with company policy and statutory legislation.
- Co-operate with the Organisation to comply with any safety rule and/or duty or requirement imposed under legislation or relevant Codes of Practice.
- Maintain safe and clean conditions in your working area.
- Work in accordance with information and training provided.
Equal Opportunities
It is the responsibility of each employee to abide by the Company’s Equal Opportunities Policy.
I am excited to be working with an amazing disability support, housing organisation in search of an Interim Service Manager on a 6-month FTC. This is a part-time (4-day week) London based hybrid role. As Service Manager you will report to the Director of Finance and Resources, the Service Manager is responsible for the delivery of high quality ‘front of house’ services for residents of the organisation. This includes responsibility for property and building maintenance, oversite of managed services contracts for catering and housekeeping, reception, front of house services, porters, and customer services, as well as managing external contractors and health and safety.
Main responsibilities:
Provide proactive support to the Senior Management Team on matters relating to Health and Safety and Fire risk of the Charity.
Ensure that contracts are reviewed and tendered when up for renewal ensuring that the Charity gets Value for Money.
Improving business performance and providing maintenance solutions that are appropriate and cost effective.
Use data to highlight trends and initiatives to improve business performance.
Building and Environment:
Ensure that the building, accommodation, and external environment of the organisation is maintained to a high standard and that all repairs are completed in a timely manner
Provide line management and oversight of the estate manager and maintenance team, ensuring that their work is prioritised and delivered within budget.
Responsible for the procurement functions of the Charity.
Oversee all relevant fire, health and safety and environment checks across the British Home ensuring that the charity remains compliant with its Health and Safety and other regulatory responsibilities (e.g., HSE, CQC, etc.).
Conduct periodic reviews of resident’s accommodation and communal areas in collaboration with the Home Manager to ensure that provision is up to standard and in line with resident’s needs.
External Contractors:
Manage the maintenance budget ensuring that all building works are delivered with the annual forecast and the charity receives value for money from its suppliers.
Maintain and review a schedule of contracts and service level agreements with all relevant contractors ensuring the continuity of all building, maintenance, and ancillary services without disruption to residents of the home.
Monitor the ongoing performance of external service/ building contractors and advise the Director of Resources and Chief Executive on the (re) procurement of maintenance, catering, and ancillary services, where applicable
Requirement to engage current stakeholders, as well as identifying and building new external relationships across a wide variety of stakeholder groups
Managing Staff:
Create an environment orientated to trust, open communication, and cohesive team effort.
Manage the ongoing performance and development of line reports including regular supervision and annual performance development reviews.
Conduct regular planning and monitoring of the maintenance team’s work schedule, ensuring that personnel and resources are deployed as efficiently as possible.
Referrals and Admissions:
Co-ordinate all referral and admission enquiries for new and prospective residents, ensuring that new referrals are processed swiftly and accurately to maximise resident occupancy within the Home.
Work closely with Home Manager to ensure room availability is communicated and new resident’s rooms are ready for admissions.
Supervise the collation and reporting of resident’s data for the monthly management report
If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!