Supporter Care Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 14 August 2024
Ref 6776
Save the Children UK has an exciting and fulfilling opportunity for a dynamic, influential, and collaborative digital expert with solid experience working in a digital marketing/experience capacity, on a B2C website to join us as our Senior Digital Experience Manager (Website).
About Us
We are Save the Children. Together we create lasting change with and for children. In the UK and around the world, we influence policy and legal changes, share our expertise and skills with others and bring in new approaches in order to increase our impact for children. We are dedicated to reducing hunger and malnutrition, reducing child poverty, improving health, reducing violence against children and increasing access to a quality education. In this way we help give children a fair chance at a future they deserve.
About the role
As our Senior Digital Experience Manager (Website) will play a leadership role in setting and driving cutting-edge standards for digital content, copywriting assets, and experiences across all owned digital channels. You will be one of three Senior Digital Experience Managers, with a specific focus on managing and improving the performance of our main corporate website to meet both business and user needs, while supporting our multi-disciplinary marketing squads.
You will also support stakeholder teams such as our multi-disciplinary marketing squads develop brilliant user-centric marketing campaigns that drive high quality traffic by advising on UX, journey planning and digital content.
In this role, you will:
- Lead the development and creation of inspiring, engaging, and accurate content and assets across all channels and experiences for a marketing squad.
- Manage and continuously improve the performance of the Save the Children main website to ensure it meets KPIs, especially conversion, and remains up-to-date and compliant.
- Act as the primary organisational contact for website functionality and content.
- Collaborate closely with the Senior Product Manager to define and deliver functional improvements to the website.
- Manage third-party and close stakeholder relationships and contracts pertaining to the website.
- Lead the UX across Save the Children digital products & channels, including owned social channels, websites, microsites, and coalition websites when appropriate.
- Be a leading expert on our in-house forms engine, continuously improving the user experience.
- Provide informal training to staff on digital content best practices and systems, including website CMS and social media management tools.
- Ensure that Save the Children digital experiences are accessible and compliant with the latest legislation and best practices.
About you
To be successful, it is important that you have:
- Solid experience working in a digital marketing/experience capacity, on a B2C website.
- Extensive experience in developing digital content for a range of channels, including social, email, and websites, which follows best practices and is engaging and inspiring for customers/supporters.
- Experience in storytelling within a digital context.
- Knowledge of new digital trends and emerging consumer technology, with the ability to apply this knowledge in developing ideas and informing decision-making.
- Experience managing third-party suppliers effectively.
- Proficiency with digital analytics packages (e.g., Adobe Analytics, Google Analytics).
- Experience with various Content Management Systems; Adobe Experience Manager experience is desirable.
- The ability to work to deadlines, have an MVP mindset, be data-driven, creative, and technically adept and endlessly curious. In addition, you will have
- Passionate about digital content and UX, identifying new innovations and helping Save the Children become sector-leading in these areas.
- Significant experience developing digital experiences using best practice user experience design principles.
- Significant experience managing websites at a B2C organisation.
- Experience of using and conducting user research to improve digital experiences.
What we offer you:
- A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
- An organisation that believes in innovation and a diverse set of brilliant colleagues who are both experts in their fields and keen collaborators.
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. We also understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees, we focus on flexibility, inclusion, collaboration, health and wellbeing – both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you and inspire you to work to improve the lives of children every day.
Closing date: August 14, 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Trusts and Foundations Manager
This is a new role at the DEC and developed as a key part of the DEC’s 2024-2029 strategy. The DEC has a wide range of established relationships with trusts and foundations, many of which give 6- and 7-figure sums to DEC appeals. The Trusts & Foundations Manager will be responsible for providing excellent stewardship to our portfolio of trusts and foundations.
In addition, the role will also be responsible for cultivating new relationships for the DEC through thorough research, and through the prospect development cycle, to raise money for DEC appeals. In addition to appeal fundraising, the Trusts & Foundations Manager will be responsible for delivering on a new core cost fundraising strategy, in close partnership with the Head of Philanthropy & Partnerships.
Demonstrable, transferable trusts and foundations experience and knowledge, (preferably within the humanitarian & charity sector), will hold you in good stead for this exciting new role.
Key responsibilities include:
Strategic Development: Develop and manage the trusts and foundations portfolio and create compelling proposals for future appeals and core costs income. Showcase new ideas and innovative approaches for growing and developing a pipeline of new prospects. Develop engaging stewardship plans.
Administrative Compliance: Lead and manage, robust and professional grant management, ensuring systems and processes are fit for purpose, streamlined and accessible. Remain compliant with grant terms and conditions, ensuring you are clearly communicating the unique contours of the DEC model whilst providing comprehensive and inspiring impact reporting.
Relationship Management: Maintain regular contact and collaboration with internal teams to collate a high-quality suite of communication materials and stewardship plans specific to a trust and foundation audience. Proactively reach out and build long-lasting relationships with funders to reach ambitious fundraising targets.
Monitoring and Evaluation: Monitor, measure and evaluate progress against the DEC’s strategic goals and funds raised from trusts and foundations. Prepare regular reports for senior management and trustees on the development, progress and future strategic actions for trusts and foundations at the DEC.
Essential qualities, experience, knowledge, skills, include:
- A track record of securing five- and six-figure donations from trusts and foundations.
- Experience of successfully executing cultivation plans and retaining positive, key relationships with trusts and foundations on behalf of a charity.
- Experience of producing professional and compelling funding propositions for a trust and foundation audience.
- Experience of delivering highly engaging and personalised stewardship journeys and meeting the reporting requirements of charitable trusts and foundations
- High level of technical ability with appropriate computer software packages and data analysis and visualisation software [i.e., Microsoft Office, Adobe, Box].
- Proven financial acumen to comfortably evaluate financial information and manage budgets.
- High attention to detail and numerate accuracy in analysing and using data and financial information, to write coherent reports.
- Clear and confident communicator both orally and in writing [in English].
- Able to present persuasively and influence decision making.
- Able to use initiative and judgement to proactively identify and resolve problems.
If this role is of interest and meets your skills, experience, and knowledge, then please apply with your CV & cover letter.
By applying, for this role, you confirm your understanding of, and consent, to DEC's recruitment procedures, as noted below.
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
The client requests no contact from agencies or media sales.
Scheme Manager (Mental Health)
Location: High Wycombe
Salary: £30,000 - £32,000
Contract: Permanent
One of the prestigious charity is seeking an experienced Scheme Manager to lead a supported living scheme for 14 adults. This role involves managing support services, ensuring compliance, and collaborating with multiple agencies. Minimum two years of experience with adults with mental health illnesses required.
Key Responsibilities:
- Deliver support to individuals with mental health needs.
- Assess client needs and secure suitable housing.
- Provide guidance, crisis intervention, and future planning.
- Ensure compliance with relevant legislation and safeguarding.
- Manage a small outreach team.
- Lead staff recruitment, training, and appraisals.
Requirements:
- Two years' experience with mental health illnesses.
- Strong leadership and line management skills.
- Ability to manage change and maintain high service standards.
- Valid DBS
Apply now and help us provide the support and guidance they need to thrive.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
North Yorkshire - covering Scarborough, Whitby, Ryedale and other areas
Ref: Job005
Job Summary
Do you have lived personal experience of the Criminal Justice System, possibly involving gangs or knife crime, or another relevant cultural competency? Have you got what it takes to provide life changing advice and guidance and/or mentoring to children and young people?
If so, St Giles Trust is looking for a Caseworker to play a key role in our award-winning SOS+ project. SOS+ educates children and young people around the risks and signs of exploitation, serious violence and gangs, through group facilitated sessions and tailored one-to-one intervention sessions in schools and other community settings. It also takes an evidence-based approach which educates professionals and parents, as well as children and young people between the ages of 10-25 years.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
A key member of the St Giles Yorkshire team, as well as our Central SOS+ team, you’ll be responsible for developing and delivering 1-2-1 educational sessions to children and young people on topics such as grooming, weapons awareness, the reality of prison, gangs, county lines and child sexual exploitation. You’ll also need to work closely with partner agencies and attend multi-agency meetings and support the design and development of new sessions and materials. All the while, you’ll be supported by a Peer Advisor with lived experience of adverse experiences linked to exploitation, county lines or prison.
What we are looking for
- Experience of engaging with challenging children and young people, e.g., those with complex needs, who are reluctant to discuss their needs or who are angry and confused
- A track record gained working with socially excluded children, young people and adults, including delivering/facilitating sessions to groups – especially socially excluded children and young people in schools or similar settings
- Knowledge of gangs, knife crime and patterns of offending in West Yorkshire or a similar area, plus a proven ability to negotiate and network with partner agencies to establish links to further the aims of a project
- An Education and Training and/or Mentoring Level 3 qualification, or similar, or a willingness to work towards this.
- A flexible and collaborative approach, a positive attitude, emotional resilience, confidence when speaking in front of a group and a flair for planning sessions using a variety of resources.
A driver's license and a car are essential due to the rural areas covered.
Please note this role requires Enhanced Adult and Children with Child Barred DBS checks.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, please visit our website via the ‘Apply’ button.
Closing date: 11 p.m. on 08 August 2024.
Interview date: 23 August 2024.
Public Affairs and Communications Manager
Cambridge House is looking for motivated and creative people who are willing to go the extra mile to create a more just society. Our innovative London-based charity has been tackling poverty, social inequity, and social injustice since 1889. We provide a range of services that are designed to improve people’s lives as well as transform society through research and social action.
Our team is very diverse in terms of cultural diversity and lived experience, the roles combine office-based and remote working, and we offer staff a range of competitive benefits.
This new Public Affairs and Communications Manager role will work closely with our Chief Executive and Heads of Services and is responsible for:
- Developing and implementing organisation-wide external communications and policy influencing strategies
- Enhancing our influence, reputation and profile both locally and nationally
- Developing strategic alliances to jointly raise awareness and drive media campaigns
- Maintaining the reputation of Cambridge House as an expert, lived experience and evidenced-based source of information
The successful candidate will be a public affairs professional with experience of:
- Delivering strategic public affairs and/or campaigning work designed to raise awareness and profile of an organisation and effect change
- Creating great communications using a mixture of traditional and digital communication methods – including social media
Please go to our website to download a recruitment pack.Applications must be accompanied by a CV (which should include details of 2 reference contacts) and a supporting statment , plus our criminal records declaration form and diversity monitoring (both forms are available to download from our website).
The client requests no contact from agencies or media sales.
Retail Shop Manager role
Location: High Street, Thornbury, BS35
Salary: £25,340 per annum FTE
Duration: Permanent
Hours available: 32 – 40 hours per week, across 4-5 days
About You
Do you have retail and people management experience? Do you have a passion for delivering great standards and developing your team? Do you want to be part of something exciting that will truly make a difference to the lives of people around you?
Then we might have the perfect job for you!
We are looking for an experienced retail manager that can lead on the financial delivery, team engagement and community presence in Thornbury
About Us
Great Western Air Ambulance Charity provides the Critical Care Service and air ambulance for Bath and North East Somerset, Bristol, South Gloucestershire, Gloucestershire, North Somerset, and parts of Wiltshire. From volunteers to Specialist Paramedics, from senior Consultants to retail and fundraising staff, we are a team, working to save lives that would otherwise be lost.
Our Offer
At Great Western Air Ambulance Charity, we’re going big on charity retail. We already have nine shops located in Westbury-on-Trym, Yate, Cheltenham, Gloucester, Cinderford, Bath, Thornbury and most recently Keynsham but plan to open up to four new shops a year over the next five years, giving our charity a physical presence in the heart of communities we have served since 2007.
The shops will sell a variety of goods, as well as being a hub for our charity activity locally. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.
In return, we offer a competitive salary, the opportunity to be part of an amazing retail team and involvement in the exciting variety that retail growth will bring. We also believe strongly in developing individuals’ leadership skills and provide our shop managers with a leadership development programme.
GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.
You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.
We actively encourage applications from candidates from a range of backgrounds and experiences and actively focus on equality, diversity and inclusion. GWAAC puts people first and upholds a culture of safeguarding.
Benefits
- 25 days annual leave, plus Bank Holidays, rising to 30 days with length of service
- Free car parking at the office and our base
- Pension contributions of up to 4% of eligible earnings
- Laptop, smart phone and branded clothing for relevant roles
- Funded study, training or education, tailored to you
- 15% discount at GWAAC's shops
- Access to a comprehensive Employee Assistance Programme
Closing date: 9am on Monday 19th August.
Applications may close prior to the deadline if sufficient high-quality applications are received.
Please Note: All retail staff are required to undertake a Basic DBS check due to their contact with vulnerable people and the public. Further information can be accessed in our Ex-Offenders Policy which is accessible on the website.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Ecommerce Manager
Salary: £25,959 to £29,217 per annum
Hours: 37.5 per week, Monday to Sunday
Location: Unit 11, Canal Road, Gravesend, Kent, DA12 2PA
Are you an experienced ecommerce manager looking for an opportunity to support your local charity?
As an ecommerce manager, you will have a background in ecommerce operations and experience managing multiple sites. You will lead teams across various locations to optimise ecommerce operations and achieve strategic objectives and targets.
ellenor is a hospice charity in Gravesend providing palliative and end-of life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.
We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Key Responsibilities of the role include:
· Collaborate with the Head of Retail to plan, set, and manage the annual ecommerce operating budget, taking corrective actions as needed.
· Ensure your teams are delivering as per the strategic plan and in line with company policies and procedures.
· Monitor and evaluate the performance of ecommerce operations.
· Oversee ecommerce performance, and management, ensuring compliance and maintenance of databases.
· Work with internal teams for campaigns and digital marketing.
· Ensure product offering and pricing is competitive across markets.
Essential requirements:
· Proven experience in managing, supporting, and resourcing a geographically dispersed team through setting and monitoring objectives and targets.
· Proven experience in managing and setting budgets.
· A good understanding of ecommerce management and the challenges of working within the voluntary sector.
· Sound knowledge of
· Excellent customer service skills.
· Good organisation and planning skills with the ability to manage and prioritise workload.
How to apply:
By application form either online, downloadable from our website or by submitting a CV and cover letter. CVs without a cover letter will not be considered.
Application Deadline: Sunday 11th August 2024
Interviews will take place on Monday 19th August 2024
ellenor is committed to recognising and valuing people's differences and promoting an inclusive environment for everyone. We are committed to recruiting and retaining an outstanding and diverse team of individuals who will work together to support our patients and their families at one of the most difficult times of their lives.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
NCS Project Officer
Ref: NCSPO03
Location: Homebased in Torbay or Plymouth
Contract: Zero hours
Salary: Up to £12.05 per hour (FTE £23,500)
Hours: Hours worked each week will vary depending on delivery which will include early afternoons, evenings, weekends during term time only
Background National Citizen Service Trust (NCS)
NCS Trust’s vision is of a country of connected, confident and caring citizens where everyone feels at home. More than 700,000 young people have taken part in NCS over the last decade, completing over 15 million hours of community based social action, and gaining priceless life experiences. NCS offers a range of experiences for young people that support them to become world-ready and work-ready through growing their confidence, independence, and skills; connecting them with people from all walks of life; and empowering them to make a difference in their communities and wider society.
Background to NCS ‘Open to All and Targeted’ Community Experiences
Through a Grant from NCS Trust, Groundwork South will be providing young people (aged 16-17 Years old) with year-round activities. These will be close to home and provide choice and flexibility to engage with up to 3 x 16-Hour Community Experiences. Each experience is designed to be fun and engaging and provide a breadth of learning and development opportunities. One of our key priorities is to increase the provision of our offer to underserved young people and learn more about what works for these groups.
Our Community Experiences aligns with the four key objectives:
- developing life skills and supporting independent living;
- building employability and work-readiness;
- providing opportunities for volunteering and social action;
- enabling social mixing of young people from all backgrounds.
Summary of role:
As the NCS Project Officer, you will play a crucial role in supporting the smooth running of each Community Experience. You will lead and inspire cohorts of young people aged 16 to 17. You will be responsible for delivering Employability, Life Skills and Social Action sessions, coordinating programmes.
This is a fulfilling and challenging role where you will make a real impact on the lives of young people. As part of this role, you will need prior experience of working with young people and programme coordination and delivery. Whilst on the programme you will support and work closely with existing Groundwork provision, with staff in schools, colleges, and other local youth provision. The Youth Project Manager and the Team Leader will support you with coordination and delivery of NCS. This is a rewarding and demanding role, suitable for those with an enthusiasm for youth work, delivering impactful programmes and providing pastoral support for young people and reporting any safeguarding concerns to your Team Leader.
As the NCS Project Officer, you will be required to work the entire duration of one or more of the 16 Hour Community Experiences, work evening and weekends to support the delivery of NCS. The locations for NCS delivery will be either at Groundwork South offices or another venue, Travel flexibility is essential.
About Groundwork South
We are a creative, committed and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.
Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.
We are passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.
Closing Date: July 31st, 2024 – Rolling recruitment until a suitable candidate is found
Interview Date: Candidates will be contacted on receipt of successful application to arrange interview date
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please note, we reserve the right to close applications early in the event of a large response.
Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).
Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.
As a Disability Confident Employer, we interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. If you need any support or adjustments with your application or attendance at interview please let us know.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free of abuse and exploitation.
Economic abuse is a form of coercive and controlling behaviour: 95% of women who experience domestic abuse will experience economic abuse. It limits their choices and ability to access safety.
We work in partnership to ensure women have access to and control over their own economic resources. We focus on four strategic priorities: public education and awareness-raising; transforming professional responses; ensuring systems do not inadvertently facilitate economic abuse; and influencing policy.
Our work is led by victim-survivors of economic abuse (Experts by Experience). Their lived experience and knowledge shapes everything we do. We are always learning, and we share our expertise via a national working group and an international network of practitioners, researchers and policymakers.
Founded in 2017, we are purposeful and agile in approach. We led the successful call to recognise and define economic abuse within the UK Parliament’s Domestic Abuse Bill. This has created a framework and momentum for change. Our aim now is to ensure that policy and practice recognises economic abuse so that victim-survivors are supported to achieve economic justice and abusers are held accountable for their behaviour.
About the Compass Project
The Compass Project Coordinator will work as part of an exciting new partnership between Surviving Economic Abuse (SEA), Living Without Abuse (LWA) and RISE (Refuge, Information, Support & Education). The Compass Project seeks to develop best practice responses to economic abuse within the coordinated community response by working with local professionals to help them understand and respond to economic abuse.
About the Compass Project Coordinator role
The Compass Project Coordinator will work to:
- Act as a point of contact for stakeholders across the Project areas (Brighton & Hove, Leicester, Rutland and Leicestershire), coordinating stakeholder engagement and access to training and resources.
- Work closely with the Interim Women’s Sector Manager to coordinate and implement the Compass Project in pilot sites.
The Compass Project Coordinator will:
1. Collaborate with Compass Project Partners to:
- Support the coordination of training and dissemination of resources to professionals across the two pilot sites.
- Identify and engage with local lived experience groups and women with experience of economic abuse, ensuring inclusion of women from minoritised groups, to inform and guide our work.
- Develop and maintain key working relationships and partnerships with various stakeholders and partners across the two local sites including the facilitation of links with money and debt advice services, and local financial services.
- Support the collection of qualitative and quantitative data from the network for the purpose of project and external evaluation.
2. Facilitating access to economic abuse training and resources:
- Develop and deliver tailored training sessions on economic abuse to enable frontline workers to recognise and respond to economic abuse.
- Work with Compass Project Partners to integrate relevant economic abuse content into existing resources.
- Implement data collection processes to support the evaluation of the project.
- Ensure effective communication with the project group and coordination of activities across the two pilot sites. Promote and facilitate SEA’s established routes to support for survivors and professionals.
- Attend local VAWG/DA Network meetings in a consultative capacity as an expert for economic abuse.
- Work with the communications teams across project partners to effectively promote the project.
- Facilitate referrals for women to the Domestic and Financial Abuse Team at Lloyds Banking Group and other banks/building societies we have direct links into.
3. General Duties and Responsibilities
- As part of the Specialist Team at SEA, manage the info@ email account on a designated day.
- Represent SEA in training and presentation requests.
- Contribute to evaluation reports and presentations as required for the Compass Project.
- To contribute to the promotion of SEA and its work and uphold its behaviours and values.
- To participate and contribute to team meetings and organisational development.
- To engage in learning and take responsibility for continuous personal development.
- To comply with SEA and MAP’s policies and procedures and legal requirements, such as provisions set out in the GDPR, Health and Safety at Work Act 1974 and Equality Act 2010.
Person specification
We are looking for a domestic abuse and/or frontline community professional with an interest in developing expertise around economic abuse. In order to apply, you should have the following skills and experience:
Essential knowledge/skills/experience
- Knowledge and experience of supporting and working with victim-survivors of domestic abuse. Frontline experience of working with victim-survivors would be an advantage.
- An understanding of the coordinated community response to domestic abuse and commitment to all aspects of partnership working to improve the response.
- A strong and demonstrable interest in economic abuse.
- Experience of developing and delivering training face to face and online.
- Strong communication and engagement skills.
- Experience of safeguarding and managing risk.
- Experience of working in partnership and managing relationships with voluntary and statutory sector agencies to enable their full participation in the partnership.
- Demonstratable experience of implementing project delivery plans with a range of stakeholders, and reporting on progress and risk management.
- Ability to produce high quality documents and maintain confidentiality.
- Excellent time management and organisational skills including the ability to work under pressure and meet tight deadlines.
- Ability to work effectively as a member of a team and on own initiative.
- A commitment to the values and ethos of SEA.
Desirable knowledge/skills
- Experience of contributing to the development of resources for self-advocacy/professional practice.
Abilities
- A fast learner who can hit the ground running.
- Adaptable and a good team player.
- A positive, can-do approach.
- Resilient, with a calm, measured approach.
Additional information
- This role is home-based. A laptop and telephone are provided, and travel expenses are covered.
- The team meets approximately once a month, virtually and in various locations across the UK on a quarterly basis.
- Appointment to this role will be subject to right to work in the UK.
- Due to the nature of our work, this role will also be subject to satisfactory Disclosure and Barring Service (DBS) enhanced check and references.
What we offer
- 25 days annual leave (pro rata), plus 5 Wellbeing Days (pro rata) and Statutory Bank Holidays.
- Flexible working.
- Working from home allowance.
- 3% Employer Pension Contribution.
- Reflective practice and Employee Assistance Programme.
- The chance to be part of our highly professional, supportive team.
Application and interview
- This post is only open to female applicants as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
- Apply via the link to the jobs page on our website.
- Applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
- If you have been shortlisted for interview, you will be informed by email.
- If you haven’t heard from us within three weeks of your application being submitted, please consider your application unsuccessful on this occasion.
- All posts, including remote posts, must be based in the UK.
- The deadline to submit your application is 2nd August 2024 at 1600hrs, although please note that we reserve the right to close this advertisement early if we receive a high volume of suitable applications.
- Interviews will be held throughout July and August.
Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.
The client requests no contact from agencies or media sales.
Salary range £34,000 - £37,000 per annum (£20,400 - £22,200 pro-rated) | 21 hours per week (part-time) | Fixed Term Contract to 31 March 2025
This role will involve hybrid working from home and WGN offices, as well as travel across London and community-based working. It is anticipated that this may evolve over time in line with Service User and organisational requirements.
About us
Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called 'honour' based crimes such as forced marriage.
Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.
About the role
We are now looking for an experienced and dynamic practitioner to lead on developing a comprehensive community development and outreach work for our West London Rape Crisis Service. This exciting role will develop relationships with local communities and professionals with an aim to raise awareness about sexual violence, improve communities and professionals’ responses as well as to improve access to services for survivors. This work will be carried out through a variety of activities such as briefings, workshops, trainings, and other means.
WGN’s Community Engagement Worker will also play a pivotal role in engaging with survivors as Experts by Experience, supporting them to shape and develop sexual violence policy and practice within the charity as well as externally.
Interview details
Interviews are expected to take place remotely on Tuesday 27th August, however, please note that dates may be subject to change.
Further Information
This post is subject to satisfactory references and a DBS check.
WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.
WGN is an equal opportunities employer. Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.
The client requests no contact from agencies or media sales.
Citizens Advice Luton is a well-respected local charity with over 30 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
An exciting opportunity has arisen for someone to join our Senior Management Team with responsibility to manage our advice services.
The successful candidate will be responsible for the day-to-day delivery of advice services including supervising the quality of advice given, overseeing training, managing the performance of staff and volunteers and ensuring these are appropriately supported and developed.
This busy and varied role will rely on your ability to bring out the best in the team as well as to ensure the highest quality of advice across our many and varied projects.
We are looking for someone with a desire to take on a senior management role who has an advice background and great interpersonal skills to join our friendly team.
OUR VALUES: Our high-performing team ethic is based completely on fairness, equality, thoroughness and recognition.
Citizens Advice Luton is committed to equality and diversity and welcomes applications from all sections of the community.
For an appplication pack please click on the apply button to go to our vacancy page
Closing date for applications: 12 noon on Wednesday 31st July 2024
Interviews will be held week commencing: Monday, 5th August 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Embedded in schools across Leeds and Bradford
Ref EIM-243
Are you a skilled practitioner, passionate about making a difference to children and young people in school who live in vulnerable contexts? We are looking for an Education Inclusion Mentor to join St Giles, working alongside the SAFE Taskforces, on an exciting new initiative to support young people at risk of serious youth violence.
This exciting initiative brings together schools and partners to support young people with challenging behaviour, enabling them to attend school regularly so they can fulfil their potential and prevent costly poor life outcomes by inspiring them to cxceed their expectations.
About St Giles and the Project
An ambitious, well-established charity that helps people facing adversity to find jobs, homes, and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others.
St Giles in partnership with Leeds schools and the Area Inclusion Partnership (AIP) and the Leeds Safe Task Force is looking to appoint a team of Education Welfare and Inclusion Mentors to support the delivery of this exciting DfE sponsored programme across the city. Candidates will model values and behaviours to help us to achieve the programme's ambition to support learning and engagement development for our identified cohort of children and young people who live in vulnerable contexts.
About this pivotal role
Have you worked with socially excluded or challenging young people and other vulnerable groups? Do you have personal experience of gangs, knife crime or the other issues they face? Are you able to provide 1:1 mentoring support? Then join us as an Education Inclusion Mentor.
Working as an Education Welfare and Inclusion Mentor you will have relevant experience of successfully engaging and working with children and young people in an inclusive, relational and restorative capacity to secure positive outcomes. You will understand of the needs of vulnerable children and young people, the communities they live in and of how disadvantage can impact on learning and life chances. We would actively encourage interest from candidates who reflect the diverse communities across Leeds.
As part of the team delivering this exciting new intervention, you will need to demonstrate that you have the ability to work flexibly, and at pace to meet appropriate deadlines with independence and be enthusiastic about working with a wide range of professional partners to bring about whole system change.
What we are looking for:
Our successful candidate will be embedded in a secondary school offering intensive one-to-one mentoring to young people who have been identified by their education setting as needing targeted support.
You will work closely with the education setting to prioritise safeguarding and contribute to a shared aim of reducing exclusions, reduce risky behaviour and raise aspirations.
To secure this role:
- You must have a proven track record of engaging positively with young people, young offenders or other vulnerable groups, plus providing support, advocacy, and the ability to assess clients’ needs.
- Want to work in an embedded setting in schools.
- Be able to establish positive and professional relationships with the children, young people, and professionals.
- Be able to build trust and create a safe space for children and young people in which to explore challenging and potentially traumatic issues and topics.
- Have experience of providing 1:1 mentoring to young people.
- Be able to assist with providing monitoring information and the evaluation of the project.
- Be able to represent the organisation externally as required. This includes the ability to embed yourself and work collaboratively with the partner schools and adapting to their culture.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting, and promoting the safety of our clients and successful applicants will be required to undertake an Enhanced Adult and Child with Child Barred list DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
To apply please visit our website via the apply button.
Closing date: 4th August 2024 at 11pm.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
Ealing, London or Pitsea, Essex
We have two contact centres, one based in Ealing and one in Basildon and regularly recruit for these roles. If you are interested in being in our Talent Pool, we will complete an initial review of your suitability and contact you when vacancies arise to explore if you are interested.
Do you remain calm, kind and helpful in customer service? Are you organised, a strong communicator and able to connect with people of all backgrounds? If so, you could be a Contact Centre Advisor here at Peabody, helping our residents to arrange repairs, giving appropriate advice and information and dealing with household related enquiries.
You'll be the first point of contact for all residents contacting Peabody. Your approach is to prioritise a ‘right first time’ resolution for our residents and you’ll be equally strong working with residents over the phone, on email or over web chat. With excellent organisation and administration skills, you’ll pay lots of attention to ensuring you’re recording information accurately so we can deliver an efficient and effective service for our residents.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
At Peabody our purpose is to help people flourish. We have a number of benefits for you working at Peabody, including 30 days’ annual holiday plus bank holidays
Here just a few of the benefits for working at Peabody:
- 30 days’ annual holiday plus bank holidays
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
- The opportunity to broaden your skills and enhance your professional development
Closing date: 23 August 2024.
EduSpots is an innovative, dynamic, and community-driven UK and Ghanaian registered charity which connects, trains, and equips voluntary community educators to drive community-led change through education spaces named ‘Spots’. Our vision is of our world where communities unite to create the futures they want to see, through education.
Since 2016, through collaborating with over 300 local volunteers, who take a central leadership role in the development of the network, we have supported 50 communities in creating and running community-led and owned education spaces named ‘Spots’’. Together, we are developing a model for a community-led education space with accompanying network engagement that could have global relevance. Read our model of change document here.
Our Ghanaian-based team creates collaborative learning opportunities through three leadership programmes for volunteers: the Ignite, Catalyse and Inspire Mentoring Programmes. These enable the Catalysts to lead DigLit, EduSTEM, EduKidz and Ignite Equity clubs, alongside locally designed education projects, reaching over 10,000 students of all ages annually. Read our 2023 Impact Report here.
We are in an exciting period of our development, having more than doubled our income, programme breadth and reach in the last year. We have been recently selected for two accelerator programmes, who are supporting us as we consider the scaling potential of our model.
We won the Tes International Award in 2018 and the Big Give Supporters’ Choice Award in 2022, and we were recently selected as a finalist for the Their World Scale-Up Innovation Prize. In 2021, our Founder was a Finalist in UNESCO-backed The Varkey Foundation’s $1 million Global Teacher Prize.
We are excited by our future.
About this role
Following the significant development of EduSpots’ income and activities in the last year, we are looking for an experienced finance and operations professional to provide exceptional support to the Chief Executive Officer, Head of Development, and Head of Operations (Ghana-based) to ensure the development of robust financial and operational systems, policies and processes.
The candidate can work from any location, but will have a strong knowledge of UK law and charity accounting in an international development charity context. You will be a self-starter, able to work independently on tasks assigned, whilst proactively suggesting improvements to our systems, policies and wider strategic development.
We are looking for a team player with a genuine desire to contribute to greater educational equity, with a strong personal alignment to our organizational values of teamwork, care, play, passion, community leadership and sustainable impact.
Main duties and responsibilities
- Work with the UK Finance Officer (volunteer) and Ghana based Finance Manager and Head of Operations to oversee global finances, so that consolidated management accounts and donor financial reports can be produced.
- Support with the roll-out of new accounting software and reviewing intercompany financial processes to ensure accountability and compliance with recognised accounting standards.
- Support with bank account management and reviewing funds transfers.
- In future, possibly manage staff payroll, including tax and pension contributions.
- Oversee the onboarding and screening of new staff, contractors or volunteers in the UK and other locations outside Ghana, including reference checks, criminal records checks, preparing contracts, etc.
- Review and keep organisational policies and procedures (including staff handbook) up to date, staying abreast of any changes in the wider external legal and operating environment.
- Monitor compliance to organizational policies and escalate compliance and operational risks to the CEO.
- Monitor and renew insurance cover.
- Support with other tasks related to finance and operations as time permits.
Personal Specification
Knowledge & Experience
- Qualification in accounting, or working towards one.
- Experience working on finance within an international NGO.
- Knowledge of governance requirements within a UK charity, and of working in compliance with the Charity Commission of England and Wales.
- Experience developing organisational policies and procedures.
- Experience in recruitment and some knowledge of good HR practice.
Personal Qualities & Skills
- A genuine commitment to educational equity and community-driven change.
- Outstanding organisational and time management skills.
- Proactive and able to work to maintain a high standard of performance with minimum supervision in an impact-driven environment.
- Excellent numeracy and analytical skills, able to manage complex spreadsheets, systems and databases.
- Strong communication skills, with an ability to build strong working relationships with people from diverse backgrounds, with an openness to new ways of working.
- A team player with a belief in the value of collaborative approaches to learning.
Please send a tailored covering letter and updated CV addressed to the CEO by Sunday 18th August with a hope to meet shortlisted candidates for a first-round interview shortly afterwards, with a planned start date in September.
This job description will be reviewed annually and may be subject to amendment or modification at any time in consultation with the post holder. It is not a comprehensive statement of procedures and tasks but sets out the main expectations of the role.
EduSpots is committed to the safeguarding of children. Appointment will be subject to child protection screening appropriate to the post.
Scheme Manager Needed!
Location: Hertfordshire
Salary: £30,000 - £32,000 Per Annum
Contract: Permanent
Needed: Valid DBS
We are seeking a compassionate and dynamic Scheme Manager to join an esteemed charity at Hertfordshire, covering Weymouth Street, Apsley, and Ebberns Road.
Role Overview:
As a Scheme Manager, you will oversee and support a dedicated team that includes: Senior Support Worker, Senior Floating Support Worker, Support Workers, Night Supervisors (with seniors managing some line responsibilities)
You will provide flexible and responsive support to young residents and frontline staff across two services. This role requires adaptability to meet individual needs and circumstances, ensuring that all interactions are guided by the principles of PIE (Psychologically Informed Environments).
Key Responsibilities:
- Deliver a high-quality service that addresses the social, emotional, physical, and spiritual needs of young residents.
- Lead and manage the team to ensure smooth day-to-day operations.
- Drive quality improvements and introduce innovative ideas to enhance the service.
- Serve as a role model for staff, promoting high standards of practice.
Be part of a team that makes a real difference in the lives of young people. Apply now and help us provide the support and guidance they need to thrive.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.