Supporter Care Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference for children now and for their future
We’re looking for someone to work with schools across Lewisham to improve the education and health potential of Young Carers. You’ll work alongside our wider team supporting Unpaid Carers across the borough.
You’ll develop relationships with schools and school staff, raising awareness and supporting the identification of Young Carers within education settings, and supporting the development of policy, guidance and resources. You’ll work one-to-one and with groups of Young Carers, and carry out home-based visits to offer support interventions.
As a Young Carers Schools Coordinator, you will also support the planning and delivery of the service’s activity package, including respite activities, online groups and face-to-face sessions.
Applicants should have relevant personal or professional experience of working with children, young people, and families in social care, health, education or voluntary and community sector. You’ll need a practical understanding of barriers faced by Young Carers, and an awareness of cultural differences and access to services. You should be confident engaging with young people and teaching and non-teaching school professionals at all levels.
You should be an excellent communicator with great organisational skills, and able to work on your own initiative and as part of a team. This is a full-time role.
Apply today!
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous 31 days annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
The client requests no contact from agencies or media sales.
Job Title: Employment Consultant (London & East of England)
Location: Home-based with significant travel across designated region
Salary: £31,270 (full time equivalent)
Hours: Full time 37.5 hours per week (part time or flexible working options available)
Contract: 2 years with possibility of extension
Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans we support, your colleagues or the other services that we collaborate with, you will be working with an exceptional group of people.
At the Poppy Factory, we help armed forces veterans with health conditions to find meaningful and sustainable employment after service. This often means overcoming significant barrier to employment. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence to move forwards in their career.
As an Employment Consultant, you will be assisting veterans across South Wales back into work. Based at your home, but with extensive travel, you will help with application materials, overcome challenges, and connect with employers. You will also work alongside professionals in other services such as health or welfare to ensure that the veterans have access to all the support they need to overcome barriers to gain and retain employment.
What do we need from you?
- Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.
- A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You will also work closely with many other organisations for the benefit of the veterans you will be supporting.
- Motivation and commitment. It takes hard work, tenacity and time to help people reach their employment goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.
- Adaptability. This is hugely varied role and no two days are the same. You will often need to balance competing priorities or quickly shift focus depending on the needs of the people you will be supporting.
Why should you apply?
- A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
- Competitive salary and benefits package including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London
- The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
- Be part of an iconic charity with a 100+ year history
For further information, including the full job description for the role, please refer to the candidate pack.
Due to the travel requirements of the role and region covered, it is essential that the post holder holds a full driving licence and has access to a car for business purposes.
Applicants may have experience in roles such as Employment Advisor, Job Coach, Employment Coach, Employability Advisor, or IPS Advisor.
How to apply
To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Kirsty Gronow, Service Delivery Manager.
The closing date for this vacancy will be 28 July 2024. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
No agencies please.
Equality & Diversity
We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us. We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.
As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds.
As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.
We are a family friendly employer and happy to discuss flexible working.
About The Poppy Factory
The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.
The Poppy Factory provides competitive terms and conditions of employment, including:
- Opportunity for home-based/hybrid and flexible working
- 28 days’ basic leave entitlement per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
- Double-matched pension contributions up to 10% employer contribution
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.
The client requests no contact from agencies or media sales.
Severn Wye is looking for a caring, confident individual to support people facing fuel poverty and champion energy efficiency.
This role is at the forefront of what we do as an organisation. You will be working across Herefordshire, visiting people in their own homes and giving advice at community events.
This role is home-based but requires extensive travel within the area. It can be either full or part time.
As a Community-based Energy Adviser, you will focus on supporting and educating individuals and families who face barriers to accessing energy services and may be in fuel poverty. You will be working with people in their homes or advising them at events in their local community. You will support them through the process of managing and reducing debt, accessing funding and engaging with smart technology.
This can be a demanding role – some of your clients will be facing huge challenges – but it is extremely rewarding and you will be making a measurable difference to people’s quality of life. You will give at-risk consumers the knowledge and confidence to be more engaged in their energy use and able to make sound decisions to manage it — ultimately putting money back in their pockets and improving their resilience and wellbeing. You will be a positive, intuitive and caring ally, empowering people who are overwhelmed by the world of energy and who may be facing multiple economic and societal challenges.
A DBS check will be needed: Severn Wye will pay for this.
Why you’ll enjoy working with us
Severn Wye a great organisation to work for. We love what we do. You will enjoy a relaxed and supportive work environment, and colleagues who are knowledgeable, generous and committed to making a difference. Our flexible working arrangements are designed to accommodate the work/life balance our people need depending on where they are in their life and career, which means we benefit from the experience and enthusiasm of employees of all ages and backgrounds.
We’ll provide the training you need to help you grow in your role and get to grips with the energy landscape. You’ll start on 24 days annual leave increasing to 29 days, plus bank holidays. You’ll have excellent support for the future such as Group Life Assurance and a company pension scheme with employer contributions of 7% when you put in 5% or more. We get together regularly for social events and look after you outside work hours with employee discounts on a range of outlets, including discounted gift cards and cashback.
If this sounds like an environment in which you’d thrive, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Digital Product Manager
Contract: Permanent, full time, 35 hours over 5 days
Salary: £40,000 plus £3,954 London Weighting Allowance
Location: Hybrid – 2 days a week at Horseferry Road, Westminster, SW1P 2AF
Closing date: Wednesday 7 August 2024
Interview date: w/c 12th - 19th August
Exciting Digital Product Manager Role - join us on a mission to help pets and people!
More about the role
As our Digital Product Manager, you'll oversee the Blue Cross website, collaborating closely with the Senior Digital Product Manager and the digital content team to create an exceptional platform for our supporters and service users.
You’ll be joining a friendly and supportive team who are passionate about making a difference.
You’ll have the chance to make a real impact, develop your skills, and work on exciting projects.
Your key responsibilities will include:
- Acting as the product owner for the Blue Cross website and content management system (CMS), optimising to improve accessibility, drive engagement and generate income.
- Managing website requests and issues, working with people from across the charity to understand their challenges and advise on potential solutions.
- Coordinating our Agile product management process, liaising with developers to implement our website roadmap using backlog refinement, story writing, sprint planning, UAT, etc.
- Owning and developing the product lifecycle including testing ideas in a user centric and insight driven way.
- Working with the wider digital team to deliver our search engine optimisation (SEO) strategy, with a specific focus on technical SEO.
- Managing our third-party web development partner alongside the Senior Digital Product Manager and Head of Digital Marketing.
About you
We’re searching for someone who’s passionate about using their digital skills to help animals. You’ll have a proven track record in digital product management and a deep understanding of web development. You’re a problem solver, with a knack for finding innovative solutions.
You’ll be confident working with different teams, communicating complex ideas clearly, and always putting the user first. You’ll have demonstrated ability to manage complex digital projects using Agile methodologies and tools like Jira and Trello. Proven experience of optimising websites through content management systems such as Drupal is essential.
Essential skills and experience:
- Proven experience in digital product management
- Strong understanding of web development and content management systems (CMS), ideally Drupal
- Experience in Agile methodologies (e.g., Scrum, Kanban) and project management tools (Jira, Trello)
- Strong analytical skills and ability to translate data into actionable insights
- Experience in user-centred design and research
- Excellent communication and stakeholder management skills
- Ability to work effectively in a collaborative team environment
- It would be great if you also have:
- Experience working on business or non-profit websites (desirable)
- Experience using Google Analytics and Google Tag Manager
- Knowledge of search engine optimisation (SEO)
- Knowledge of digital accessibility and Web Content Accessibility Guidelines (WCAG)
How to apply
Click the apply button below and complete the online application process before the closing date on Wednesday 7 August 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll thrive in a supportive and rewarding environment.
Our generous benefits package includes:
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme
- Annual volunteer days
- Claim for professional fees
- Charity worker discounts across a variety of retailers.
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
The client requests no contact from agencies or media sales.
Adult Carers Service Manager
About us
Angus Carers Centre is a rights-based charity working with and for unpaid carers from all walks of life living across Angus. We exist to improve the quality of life for all carers by building genuine and equal relationships, connecting carers with each other to create a sense of belonging and community, providing practical and emotional supports, and influencing change at local and national level.
Established in 1996, we have grown significantly over the last 25 years, and we are now supporting nearly 2,000 unpaid adult and young carers across Angus. Our talented and passionate team of 25 staff and over 20 volunteers ensure the needs of our carers are meet. Together with our volunteers we strive to provide a first-class service to carers and their families, to make a lasting difference to their lives.
Our vision is that all unpaid carers in Angus will receive appropriate information and support to enable them to feel valued and confident in their caring situation and to develop their own potential.
Why should you consider applying?
The social, political and policy horizon is changing, and we need to ensure that we provide the right support at the right time. We are entering a new and exciting chapter, and there has never been a better time to join our organisation.
You will form part of the Leadership Team. You will be making an impact by building authentic and empowering relationships with our dedicated and change-driven teams supporting unpaid carers, their families and partner organisations. You will lead on the development of our service demonstrating its impact and added value. But most importantly, you will put the voice of carers at the centre of what we do.
Reporting to the CEO, you will have a positive non-judgemental regard and help unpaid carers exercise their rights and support them to realise their potential.
Job overview
The postholder will:
· Create a safe environment for unpaid carers to build genuine relationships to participate in meaningful and engaging activities allowing them to express themselves, share their dreams and aspirations.
· Manage the development of Angus Carers Centre’s services, including identifying unmet need, monitoring, and maintaining standards in line with contractual agreements, and good practice.
· Provide leadership, management, coaching, support to the team members.
· Be responsible and accountable for the management of the team’s financial budgets in line with Angus Carers Centre’s financial and business support procedures.
· Measure the impact of our work in a creative and ethical manner ensuring lessons learnt are identified and taken forward, reporting on outcomes and progress towards strategic objectives.
· Work closely with other teams to ensure collaborative culture and synergies prevail across all areas of Angus Carers Centre’s work.
· Maintain and build relationships with a broad range of public, private and Third Sector organisations, including schools, community groups, health and care providers, and others.
· In collaboration with other teams, use the evidence of impact of our work to influence policy and practice within the local area and beyond.
· Ensure organisational and local safeguarding and health & safety policies are adhered to and effectively implemented.
· Support teams in identifying unpaid carers’ needs, circumstances, and outcomes, and support them to achieve them by working collaboratively with colleagues, partners agencies and other organisations.
· Ensure unpaid carers’ voices and opinions are heard and taken into account in decision-making processes.
· Work collaboratively with Angus Carers Centre’s teams to achieve its vision and strategic objectives.
· Continuously learn, reflect, and improve what we do to ensure evaluation is embedded into practice, and reflects agreed outcomes.
· Raise profile of Angus Carers Centre by facilitating information and development sessions with a wide range of organisations, communities, and individuals.
· Speak truth to power in a respectful, impactful, and authentic manner.
· Comply with Angus Carers Centre’s policies and procedures.
Job overview
The above does not represent an exhaustive list of responsibilities and tasks but indicates the main responsibilities required from employees in the role. The organisation reserves the right to require employees to perform other duties from time to time.
Key values
· Strong sense of integrity.
· Authentic and true to themselves and others,
· Compassionate and boundaries,
· Drive for social justice and equity.
Qualifications and knowledge:
· Bachelor’s or master’s degree such as Social Work, Community Development, Youth Work. Equivalent qualification or five years’ experience at a senior level.
· Understanding of Human Rights, the UNCRC and Children’s Rights and the needs of diverse individuals and communities,
· Knowledge of the policy and practice areas of the social care sector in Scotland, including SSSC, Care Inspectorate and the new National Care Service.
· While we would welcome the knowledge gathered through a relevant qualification, we are just as interested in relevant work experience.
· Demonstrable continuing professional development in relevant areas
· Full Driving License and a suitable vehicle for work with business insurance.
Experience
· Experience of leading, motivating and building teams through times of change.
· Experience of the social care sector in Scotland, including the policy landscape affecting local authorities, health boards, health,and social care partnerships.
· Experience of multiagency working supporting the development and delivery of services within local communities.
· Experience of working with a range of stakeholders, senior officials, Trustees, the public and partner.
Working hours
35 hours per week subject to organisational needs. Some work may have to be undertaken outside office hours, including evenings and weekends.
Special conditions
The post entails work with vulnerable people and falls within the definition of “regulated work” under the provision of the Protection of Vulnerable groups (Scotland) Act 2007. The post holder will require to be registered as a member of the Protection of Vulnerable Groups Scheme, which will involve a Disclosure Scotland check.
Office base
The post is based at 8 Grant Road, Arbroath, DD11 1JN.
Equal opportunities
Angus Carers Centre is committed to being an Equal Opportunities Employer and we encourage candidates from diverse backgrounds to consider joining Angus Carers Centre.
Benefits
· Training and development opportunities
· Employee Assistance Programme
· 6% employer pension contribution
· Free car park
· 31 days of annual leave
· Flexible working, subject to organisation’s needs.
Application process To apply, please provide the following:
1. A covering letter explaining why you are interested in this position, highlighting your relevant experience, and explaining how you meet the ‘Person Specification’ (detailed below). The letter should be between 800 and 1000 words.
2. A CV, limited to two pages.
3. Contact details for two work or education related references. (Please state clearly if you do not want us to contact references prior to interview.)
To completed applications pleas click on the apply button
Interviews Interviews will be held face to face in Angus Carer Centre
Shortlisted candidates will be invited for a 45 – 60 min interview (involving a mix of experience and competency-based questions)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Shop Manager, Knaphill
Salary: £25,650 per annum (pro rata)
Team: Retail
Hours: 37.5 hours per week
Location: Knaphill, Surrey GU21 2PP
About Shooting Star Children’s Hospices
We have an exciting opportunity for a Shop Manager to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.
About the role
Your key purpose will be to lead the Assistant Shop Manager and a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
About you
This role requires experience of line managing employees, experience in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.
You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
To apply please send a CV and covering letter outlining how your experience meets the criteria set out in the person specification.
Closing Date: Wednesday, 31 July
Interview Date: 14, 15 August.
Director of Services
We are seeking an experienced Director of Services to work as part of the Senior Management Team to provide strategic leadership and direction for the organisation and deputise for the CEO as required.
You will be responsible for the Charity’s client-facing, free at point of access, service delivery operations, including Information, Advice and Advocacy, and Hospital and Community support services.
Position: Director of Services
Location: Hayes, London
Salary: £55,000 per annum
Hours: Full-time - 35 hours per week
Contract: Permanent
Benefits: Flexible Working, Hybrid Working, Compressed hours available, Job share considered/Part-time hours considered, Training and development, 5% pension contribution, Health plan with employee assistance and 24 hour support, 26 days annual leave (plus bank holidays) rising to 30 days, London Living Wage employer
Closing date: Midday, Monday 5th August 2024
About the role:
As Director of Services, you will be responsible for a wide range of services including Hospital services (A&E support, discharge and falls prevention), community services (activity groups, befriending, clubs), information and advice services (including benefits, housing, carers and statutory advocacy).
You will be responsible for ensuring all contracts and grants deliver to targets and provide services of the highest possible quality standards with demonstrable impact measures and feedback systems.
You will be a key member of our Senior Management Team (SMT), helping to develop and deliver on our new 5-year strategy, and contributing towards the annual business planning and budgeting processes.
Alongside our CEO you will be responsible for managing our external partnerships and third sector consortia. You will help to ensure we influence the priorities of our three local authorities and play a key role in the NHS transformation agenda across Northwest London. You will be based in a positive, creative and ambitious organisation, supported by a skilled SMT and responsible for a team of experienced managers.
Your key responsibilities will include:
- Provide strategic leadership, direction and development of all Age UK HHB Services, contributing to organisational strategy and the annual business planning process.
- To work with the leadership team to identify and resource development opportunities, and to ensure our activity is providing optimum impact to improve the lives of older people in the borough
- Line Manage and develop Head of Services, Service Managers and other staff as appropriate, including setting targets and monitoring performance by ensuring that regular supervisions and appraisals are carried out, and tackling any performance issues in line with policies and procedures.
- Ensure Age UK HHB staff and volunteers are provided with up-to-date information sources, including any changes in national and local policy. To ensure services achieve external and internal quality frameworks and best practice guidance and to drive efficient working practices.
- Develop and oversee systems for feedback from service users to ensure the work, ethos and culture of Age UK HHB are informed by older people.
- To ensure quality data is captured for all service delivery allowing us to measure reach and impact for effective performance management, overseeing the provision of monitoring reports and dashboards for funders and board
- To work with the CEO, Managers and Trustees to develop annual budgets and to ensure services and projects are delivered to budget.
- Work closely with external partners and commissioning/funding agencies to ensure that Age UK HHB delivers the range of services that are required and/or contracted, on time and on budget.
About you:
To be successful in the role you will need to be able to operate effectively in challenging times and a constantly changing working environment. Experience in successful leadership, managing people, organisational change and improving business processes to support the charity’s strategy will be essential to this role.
Essential skills and experience include:
- Educated to Degree level or equivalent, or substantial successful senior management experience.
- Proven experience as an inspirational and successful leader of teams of staff and volunteers.
- Substantial experience in effective management of time, tasks and projects.
- Demonstrable experience of working within and/or influencing change in health and social care services.
- Experience in designing, planning, leading and mobilising new or remodelled services from concept through to business as usual.
- Knowledge of the voluntary sector and its ways of working with knowledge and understanding of user involvement and empowerment.
- Knowledge and understanding of local health and social care structures.
- Excellent written and verbal presentation skills.
If you feel you have the necessary skills apply today!
The charity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
About the organisation:
Age UK Hillingdon, Harrow and Brent provides a wide range of services for older people across the three boroughs of North West London. We employ 100 staff and are supported by 180 volunteers. Our turnover is in the region of £3.5 million.
Other roles you may have experience with could include: Deputy Service Manager, Service Coordinator, Services Coordinator, Service Lead, Social Care, Social Care Services, Health and Social Care, Programme Manager, Service Delivery Manager, Registered Manager, Registered Service Manager, Service Manager, Services Manager.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
Location: community-based in Bridgend with some office and home-based working
You will have the rewarding experience of providing information, guidance and support to people affected by dementia in Bridgend. You will help them in identifying their needs, maintain independence, improve their sense of well-being, and putting them in more control of their lives. This post forms part of the Team working around individuals and their families who are experiencing difficulties with changes to cognitive, emotional, or physical health needs.
This new post will work as part of the Integrated Community Network teams in Bridgend. The Network Teams consist of staff across several professions. This includes social work, district nursing, community psychiatric nursing, occupational therapy, physiotherapy, speech and language therapy, dietetics and pharmacy. It aims to provide a seamless and holistic approach to an individual’s care or support needs during times of change or challenge.
As a Dementia Adviser, you will:
- Work closely with health, adult social care and third sector colleagues in assessing need and providing information and guidance to support people affected by dementia.
- Help meet the health and wellbeing needs of an individual by looking at “what matters” to them by providing timely and accurate information, advice, and assistance so that they may benefit from what is available to them.
- Work within the Integrated Community Network Teams in supporting the provision of support to people with dementia and their carers and wider support networks.
- Deliver specific components of the service users care plan as delegated by the Integrated Network Team professional and will be required to implement care plans within the scope of their competence.
- Build robust working relationships and develop networking opportunities with a range of local partners and community organisations.
- Create pathways with partner organisations who work in the field of dementia, ensuring seamless, holistic consistent support and empowering individuals to make informed choices.
- Provide dementia support face-to-face, by telephone and online.
About you
We are looking to welcome an approachable, enthusiastic, and knowledgeable Community-based Dementia Adviser who will focus on supporting people affected by Dementia across Bridgend.
You will have:
- A passion for supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives
- A solid and compassionate understanding of the needs of people affected by dementia
- The ability to work inclusively with people affected by dementia, along with an understanding of the need for client confidentially
- Great communication skills, adapting your approach to ensure understanding at all levels
- Effective networking and influencing skills and the ability to manage several tasks at once and keep yourself motivated to perform under pressure
- Good IT skills and experience working with databases and virtual meeting software (e.g., MS Teams and Zoom)
- The ability to travel across Bridgend independently when required
Closing date: 7th August 2024
Interview date: To be confirmed
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We’re a national charity providing dementia support to a community that’s ethnically diverse, but we don’t reflect this in our senior leadership. This needs to change.
We need to ensure the voices around our table better reflect and understand the community we exist to serve. We welcome applications from people of all backgrounds, particularly those from ethnically diverse communities who are traditionally underrepresented in the charity sector leadership roles.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Fundraiser
37.5 hours per week
Salary: £27,000-£29,000pa
- Are you a Fundraiser with experience in a generalist role?
- Do you have experience of a number of areas of fundraising - corporate, community and events?
- Are you looking for a role in a small team where you can be creative, make decisions and have an influence on the direction of fundraising activity?
If you can answer YES to these question, then we would love to hear from you.
What we’re looking for
You’ll have:
- proven experience in a generalist fundraising role, with excellent communication and presentation skills;
- strong numeracy and planning skills;
- have flair for social media;
- ability to motivate and lead volunteers;
- Driving license and access to a car.
We are a small team, and this is an excellent opportunity for a creative fundraiser to really make their mark and be part of setting the fundraising agenda at St Joseph’s. This is a role with scope for development.
Additional Information
Benefits include an employer contributory pension scheme, 6 weeks annual leave, access to an Employee Assistance Programme and free onsite parking.
The role will involve some attendance at events out of hours – evenings and weekends.
About St Joseph’s Hospice
St. Joseph's Hospice Merseyside is the oldest and largest hospice on Merseyside, providing specialized end-of-life care for patients with a wide range of life-limiting conditions. The hospice's 31-bed Inpatient Unit is located in a beautiful setting within a conservation area and 12 acres of natural woodland in Thornton, Merseyside. The hospice's specialist healthcare teams care for over 200 patients and their families from across Liverpool, Sefton, and West Lancashire every year. Our services are completely free to our patients and it costs around £10k per day to run the hospice.
How to Apply
To apply, please complete and submit an application form Application available from our website.
Closing date: 4th August 2024
Interviews to be held on 14th August 2024
The client requests no contact from agencies or media sales.
Do you feel you could you help people maintain their independence, improve their sense of well-being and enable them to take more control of their lives?
Would you thrive in a stimulating role where every day is different?
If yes, we are offering a great opportunity to join our team providing personalised support to people diagnosed with dementia and their carers!
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
Location: Community based in Birmingham and Solihull with some homeworking elements
Our Dementia Connect service provides an opportunity to reach more people affected by Dementia through Telephone, Face-to-Face and Online support. The Birmingham & Solihull team are well-established, local experts in face-to-face Dementia Support with a range of experience and knowledge to tailor our community-based service to the diverse local population.
Your role will include:
- Supporting people to access vital services
- Improving people’s sense of well-being, enabling them to have more control over their lives
- Assisting with the identification of needs and providing information and access to relevant services
- Promoting our amazing service and building relationships with a range of health and social care professionals
About you
We are looking to welcome an approachable, enthusiastic, and knowledgeable Community-based Dementia Adviser who will focus on supporting people affected by Dementia across the Birmingham & Solihull area.
You will have:
- A passion for supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives
- A solid and compassionate understanding of the needs of people affected by dementia
- The ability to work inclusively with people affected by dementia, along with an understanding of the need for client confidentially
- Great communication skills, adapting your approach to ensure understanding at all levels
- Effective networking and influencing skills and the ability to manage several tasks at once and keep yourself motivated to perform under pressure
- Good IT skills and experience working with databases and virtual meeting software (e.g., MS Teams and Zoom)
- The ability to travel across the Birmingham & Solihull area independently when required
Closing date: 8th August 2024
Interview date: TBC
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We’re a national charity providing dementia support to a community that’s ethnically diverse, but we don’t reflect this in our senior leadership. This needs to change.
We need to ensure the voices around our table better reflect and understand the community we exist to serve. We welcome applications from people of all backgrounds, particularly those from ethnically diverse communities who are traditionally underrepresented in the charity sector leadership roles.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
Location: Community-based in Bridgend with some office and home-based working
You will have the rewarding experience of providing information, guidance and support to people affected by dementia in Bridgend. You will help them in identifying their needs, maintain independence, improve their sense of well-being, and putting them in more control of their lives. This post forms part of the Team working around individuals and their families who are experiencing difficulties with changes to cognitive, emotional, or physical health needs.
This new post will work as part of the Integrated Community Network teams in Bridgend. The Network Teams consist of staff across several professions. This includes social work, district nursing, community psychiatric nursing, occupational therapy, physiotherapy, speech and language therapy, dietetics and pharmacy. It aims to provide a seamless and holistic approach to an individual’s care or support needs during times of change or challenge.
As a Dementia Adviser, you will:
- Work closely with health, adult social care and third sector colleagues in assessing need and providing information and guidance to support people affected by dementia.
- Help meet the health and wellbeing needs of an individual by looking at “what matters” to them by providing timely and accurate information, advice, and assistance so that they may benefit from what is available to them.
- Work within the Integrated Community Network Teams in supporting the provision of support to people with dementia and their carers and wider support networks.
- Deliver specific components of the service users care plan as delegated by the Integrated Network Team professional and will be required to implement care plans within the scope of their competence.
- Build robust working relationships and develop networking opportunities with a range of local partners and community organisations.
- Create pathways with partner organisations who work in the field of dementia, ensuring seamless, holistic consistent support and empowering individuals to make informed choices.
- Provide dementia support face-to-face, by telephone and online.
About you
We are looking to welcome an approachable, enthusiastic, and knowledgeable Community-based Dementia Adviser who will focus on supporting people affected by Dementia across Bridgend.
You will have:
- A passion for supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives
- A solid and compassionate understanding of the needs of people affected by dementia
- The ability to work inclusively with people affected by dementia, along with an understanding of the need for client confidentially
- Great communication skills, adapting your approach to ensure understanding at all levels
- Effective networking and influencing skills and the ability to manage several tasks at once and keep yourself motivated to perform under pressure
- Good IT skills and experience working with databases and virtual meeting software (e.g., MS Teams and Zoom)
- The ability to travel across Bridgend independently when required
Closing date: 7th August 2024
Interview date: TBC
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We’re a national charity providing dementia support to a community that’s ethnically diverse, but we don’t reflect this in our senior leadership. This needs to change.
We need to ensure the voices around our table better reflect and understand the community we exist to serve. We welcome applications from people of all backgrounds, particularly those from ethnically diverse communities who are traditionally underrepresented in the charity sector leadership roles.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Are you someone with a passion for campaigns, flair for organisational leadership and a commitment to climate justice? Are you inspired by the challenge of ensuring climate action improves lives, builds consensus and addresses inequality? Do you recognise the power of narrative and framing to win on the big ideas we need to shape the future?
If so, we’d love to hear from you.
As our Interim co-director: campaigns & communications you’ll support and oversee a team of talented campaigners and communicators delivering our vision of a zero carbon Britain built by, and for, everyone. You’ll lend your strategic expertise to ensure that our mission of inspiring people to take the action the climate crisis demands is fine tuned to the real opportunities and challenges that surround us. You’ll contribute your creativity to translating climate urgency into socially just and workable proposals the public can get behind - and get stuck into. And you’ll bring your expertise in organisational leadership to bear on our collective leadership model, responding to an ever shifting context while contributing to our strategic development.
This interim role is designed to cover a 12 month parental leave period, and will join during a period of wider organisational change. This creates opportunities for impact, but presents challenges too. You’ll therefore be someone who is comfortable working within organisational change, is able to adapt quickly to new circumstances, take initiative - and sees themselves as a team player.
The role sits within a collaborative leadership team, comprising two Co-directors until July 2025, and three from July-November 2025 (due to a Co-director returning from sabbatical). The Co-directors are jointly responsible for the strategic, efficient, sustainable and impactful running - and development - of the organisation, with each being assigned specific areas of accountability across key functions.
About Possible
Our values Daring, Joy and Community guide our actions and our organisational culture. Here at Possible, we have a vision for a zero carbon Britain that has been built by and belongs to everybody. Our mission is to inspire people in the UK to take the action the climate crisis demands.
We create, build, and share ways people can take meaningful action on climate change together. We translate overwhelming climate urgency into socially just and workable proposals the public can get behind. And we do it all with a can-do attitude and stubborn optimism.
We have made a commitment to make Possible an anti-oppressive place to work. We’re doing the work to undo inequalities and oppressive systems reflected in wider society, and are an inclusive and welcoming group that wants our team mates and the communities we work with to be able to thrive.
We believe that our team and our projects should reflect the diversity of the communities they seek to serve. We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, disabled people, those who are neurodivergent, people who have experienced mental health challenges and those who identify as working class or have done so in the past.
Benefits
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35 hour full time work week.
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Flexitime and TOIL.
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33 days paid holidays including bank holidays (pro-rata) and additionally three days at Christmas when the office is shut.
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Employer pension contribution.
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Flexible working considered from day one.
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Learning and development plans and budget for all staff.
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Generous sick leave and pay, including paid time off for periods and menopause, gender affirming care, fertility treatment and disability leave.
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Good parental leave and pay and family friendly policies and practices.
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Up to one week (FTE) paid carer days.
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Paid volunteer and study leave.
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Cycle to work scheme.
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Climate Perks - paid journey days for low carbon holiday travel.
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Headspace account (mindfulness and meditation app).
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Options to work remotely abroad.
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Employee assistance programme that includes free counselling sessions and financial advice for you and your family.
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A caring and supportive culture and lots of opportunities for team connection.
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Paid duvet days, when staff need to look after their wellbeing.
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Support and development boost fund.
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Staff discounts on selected climate friendly opportunities.
What you will bring
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Demonstrable ability to work as part of a senior leadership team with a commitment to principles of shared leadership, and to take responsibility for decision making at a senior level.
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Experience of organisational management and planning at a strategic level, including involvement in high level budgeting processes. You must be able to demonstrate an understanding of the challenges of running a UK based small-medium charity, but that doesn’t mean you have to be working for one.
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Experience of working for mission driven organisations, including an ability to ensure delivery at the level of organisational mission, and experience of developing and managing key senior relationships - including funders.
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Strong experience of developing and delivering campaign strategies, ideally within the environmental sector, and of maintaining effective systems for tracking and reporting impact.
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Demonstrable commitment to driving public engagement in climate action and achieving climate justice.
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Experience of line management of senior managers, and a commitment to anti-oppressive working, staff welfare and a mutually supportive organisational culture.
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Extensive experience of project and programme management, and the ability to provide project support and oversight.
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A strong understanding of what makes digital communications, press and media work successful in delivering campaigning outcomes.
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Excellent written and verbal communication skills.
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Demonstrable ability to think independently, critically and creatively - including experience of developing project ideas.
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Strong experience of fundraising for both restricted and unrestricted grants.
Interested?
Read the full job application pack, and fill in the application form.
Deadline: 9am Tuesday 13th August.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for an Early Help IDVA
Salary: £26,000 - £32,000
Location: Brent Civic Centre & Hammersmith
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Early Help domestic violence project aims to embed early intervention and domestic violence homicide prevention best practice into a multi-agency whole family approach response to lead to better outcomes for those involved including children. The purpose of the Early Help IDVA role is to work closely with Early Help / Family solutions and Brent Family Front Door / MASH to support women who have had Early Help intervention due to domestic violence.
The Early Help domestic violence project aims to embed early intervention and domestic violence homicide prevention best practice into a multi-agency, whole-family-approach response to lead to better outcomes for those involved, including children. The purpose of the Early Help IDVA role is to work closely with Early Help / Family solutions and Brent Family Front Door / MASH to support women who have had Early Help intervention due to domestic violence.
About You:
To be successful as the Early Help IDVA you will need the below experience and skills.
The post holder will be co-located within Brent Early Help and will help raise the team’s awareness, identification and response to those experiencing domestic violence, the post holder will jointly work with Early Help Practitioners on cases to support service users and improve partnership responses. The post holder will have an excellent understanding of domestic violence and its effects on women and children. The post holder will also have an understanding of children’s social care and care proceedings. As an experienced domestic violence advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence, of supporting women involved with Children’s Social Services and Early Help, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.
To be successful as the Early Help IDVA, you’ll need the below experience and skills:
§ Excellent understanding of domestic violence and its effects on women and children
§ An understanding of children’s social care and care proceedings
§ Be an experienced domestic violence advocate who has worked with complex and multiple needs
§ Skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis
§ Experience of direct work with female survivors of domestic violence, of supporting women involved with Children’s Social Services and Early Help
§ Ability to adopt and promote a strong partnership approach to service provision
§ Working within safeguarding procedures is essential
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
· Closing Date for Applications: Sunday 4 August 2024 @ 23:59
· Interviews are taking place on week commencing 12 August 2024
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Career development pathways
- One week’s paid dependents leave
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Here at Brain Tumour Research, we are looking for a Volunteer and Member Charity Coordinator who can manage all elements of volunteering and our member charities including recruitment, awareness raising and stewarding for Brain Tumour Research. A Volunteer and Member Charity Coordinator is key to monitoring evaluating and encouraging volunteers whilst working with the Community Fundraising team to ensure events run smoothly by making sure we have enough volunteers to meet our resource needs.
Volunteer and Member Charity Co-ordinator
Location: Head Office, Milton Keynes. We offer a hybrid working model, where team members are expected to be in the office for a minimum of three days per week.
Salary: £28,500 per annum
Contract / Hours: Full time, 35 hours per week
Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, death in service policy, access to a Employee Assistance Programme and option to join our healthcare scheme.
About the Role
This role is a great opportunity for you to play a major role in fundraising and support care. We are looking for someone who wants to be part of a progressive and sensational medical research fundraising charity. Someone with the hopes of developing their skills and knowledge as a Volunteer and Member Charity Co-ordinator through research and updating volunteer policies and procedures. This will also include risk assessments and mediation with other departments within Brain Tumour Research to understand how they work, develop partnerships and assess their needs.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.
Do you have:
- Excellent communication skills, including networking and presentation skills.
- Administrative and IT skills (MS Outlook, Word, Excel and PowerPoint), and an ability to maintain records and produce clear written and oral reports.
- The capacity to inspire and motivate others with negotiating, influencing and problem-solving skills.
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
Closing Date: 29th July 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also have in experience in, or looking for a career in: Coordinator, Community Fundraising and Communications Coordinator, Development Coordinator, Events Coordinator, Fundraising Volunteers Coordinator, Project Coordinator, Support Coordinator, Volunteering and Participation Coordinator.
No agencies please.
Student Services Administrator
Location: Waverley Abbey Trust, Waverley Lane, Farnham, Surrey, GU9 8EP
Contract: Permanent, Part time - Hours: 2.5 days per week (Wed 1:15-5pm, Thurs & Fri 9am-5pm)
Salary: £24,260 [FTE]
JOB PURPOSE
- Responsible for all calls/emails and face-to-face enquiries to the college relating to all courses.
- Support our students to get an excellent learning experience from our training courses.
- Assist new students and support continuing students of the college.
The role covers the following main aspects:
- Student administration for all Waverley Abbey College courses
- Liaise with the college team to make sure students have access to all their resources and are supported in using the college software and understanding the college protocols
- Liaise, as required, with the Library Assistant and Registrar on student enquiries relating to these functions
- Liaise with campus administration on smooth running of academic timetables onsite
Key Tasks
- Act as first point of contact for students and enquirers dealing with day-to-day queries
- Develop a sound knowledge of courses and entry requirements
- Onboard new students
- Perform student inductions at the start of the academic year
- Assist Admissions department with enquirers and applicants
- Attend Open Days and Evenings (may be at the weekend)
- Provide IT guidance for students as required
- Liaise with campus team as required to ensure smooth running of courses and to support student access requirements as needed
- Assist Library Assistant as required.
- Maintain accurate database records.
- Circulate college news on Moodle.
- Distribute research ads through necessary channels.
IT software and systems used in the job include:
- Microsoft 365 (primarily Outlook email and calendars, Teams, Word, Excel, PowerPoint, Forms)
- Virtual learning environment (Moodle) • Student record system (Quercus)
- Zoom
- Vimeo
- Library management software (Soutron)
- CRM (Sage)
- Hubspot
- Authenticator applications
Main performance assessment criteria
Effective and efficient performance of tasks and the smooth running of courses, confirmed by faculty, Academic Registrar, and College Manager.
Accuracy of information communicated, forward planning confirmed by the administration and academic teams.
This job description is subject to alteration as the needs of the college change. Any substantial alterations will be made following consultation with you.
Please download the Job pack for more information, including the person specification.
Closing date: 20-08-2024
REF-215 771