Supporter Care Data Coordinator Jobs

Closing Date: 7 August 2024

Ref 6793

Save the Children UK has an exciting opportunity for an experienced EA/PA to join us as our Executive Assistant to our Executive Directors of Global Programmes for 9 months.

Please note: We are happy to consider this role as either Full Time or Part Time (minimum of 3 days/21 hours per week).

About us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We deliver lasting results for millions of children, make sure their unique needs are met and help their voices to be heard – particularly those who might be discriminated against, including girls and children with disabilities.

About the role

As the Executive Assistant to our 2 Interim Executive Directors of Global Programmes you will work at the highest levels of the organisation to assist the Executive Directors and the Global Programmes Senior Leadership Team, as well as the Division Operations Department in driving operational delivery.

You will develop and provide a proactive, comprehensive and supportive administration and information service, as well as engaging with people across different teams in the Global Programmes division to support change initiatives and projects when relevant. 

 In this role, you will:

• PA Support: Planning the Director's diary in line with agreed priorities, initiating and arranging external and internal meetings, handling and prioritising requests for the Directors' time, ensuring relevant papers are available, and follow up actions are seen through. Coordinating the Director's travel arrangements for overseas programme visits and meetings, ensuring that all necessary arrangements / paperwork have been completed. Acting as key point of contact for external and internal enquiries on behalf of the GPD as needed.
• Team Support: Coordinating the effective functioning of the Global Programmes Management and Senior Leadership teams. This will include planning and coordinating meetings; agendas; producing and distributing relevant papers, including the preparation of papers for the Executive Leadership Team and the Board, as well as for the Directors' group discussions in liaison with the Chief Executive's office.
• Internal Communications: Liaising with the Chief Executive, Directors, Trustees and their assistants to facilitate meetings and the flow of information. Building relationships with staff at all levels including divisional and departmental EAs, Team Coordinators, Directors and Senior Managers to problem-solve, negotiate and facilitate on a wide range of issues and ensure tasks are delegated from the Director. Support on the delivery of our Monthly Global Programmes newsletter and Global Programmes divisional meetings as needed.
• Project Management: Working with the Head of Planning, Performance & Operations and the wider Global Programmes Leadership Team to provide project support to key divisional initiatives where relevant.
• Other: in agreement with the Head of Planning, Performance & Operations and the GPD, to perform other responsibilities as may be required from time-to-time to ensure the smooth running of the division and department and to deputise for colleagues as required.

 About you

We are looking for candidates who recognise the importance of the EA function and take genuine satisfaction from organising and supporting others.

To be successful, it is important that you have:

• Senior PA/EA experience in a corporate head office environment or INGO.
• A high level of computer literacy (Microsoft Office, Word, Excel, PowerPoint, Outlook, and databases).
• Excellent organisation and administration skills with the ability to plan and prioritise work for self and others. 
• Professional and calm with the ability to think and react quickly in an ever-changing environment, and the ability to meet challenging deadlines while maintaining a rigorous attention to detail.
• Ability to work flexibly and to manage own workload, often making judgements without close supervision.
• Good relationship-building skills, with the ability to build rapport and trust.
• Excellent communication skills (written and verbal) with proven ability to tailor communications and adapt style to different voices and audiences.
• Ability to be proactive and show initiative with demonstrable ‘can do' approach to work.
• Commitment to support cross organisational initiatives and team working and understanding of how to contribute to these.
• Discretion and confidentiality.
• Excellent time management skills and experience of complex diary management. The post-holder will need to manage their own time well, and the time of the Executive Director.
• Commitment to Save the Children UK's goals, mission, values and approach.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Adult Services Manager (Maternity Cover)

21 hours per week

Teddington

Make your mark as a key leader in this growing charity

This is a key leadership role in this vibrant, user-led charity based in Richmond and Wandsworth. You will be providing leadership and direction to 5 team leads/managers as well as leading and directing development to increase the scope and depth of the services we offer. We are looking for innovation as well as sound leadership skills and professional knowledge of employment law is a given. This role is to cover the Maternity Leave of the current Manager and will be up to 12 months.

Ruils is a charity that supports disabled children and adults, to live independently, be part of their community and to live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and families. We enable individuals to have choice and control over the way in which they get their support.

The Adult Services Team Manager is one of 3 team managers reporting to our Chief Executive Officer. The services managed include Direct Payment Support across Richmond and Wandsworth, Befriending and Community Activities, our Benefits and Housing Advice and Information service and our Counselling service.

We constantly research and develop services to meet the identified needs of the community and this role would suit someone who wants a good level of autonomy to develop new ideas.

The Adults Services Manager works alongside our Children’s Team Manager and our Social Prescribing and Community Development Manager, supported by Finance, Fundraising and Campaigns and Communications Managers.

Purpose of Post

• To be responsible for the management of the Support Services to Direct Payment clients in Richmond and Wandsworth.
• To be responsible for the research and development of adult services in Richmond and Wandsworth.
• To oversee promotion, monitoring and delivery of the CILS, Pathways and Counselling services.
• To provide leadership and supervision, performance evaluation and general support for all of the adult services team managers and leads.
• To be responsible for adult safeguarding and health and safety across the organisation.

What you might be doing now:

• You might be working for or volunteering in a similar charity or in a similar role.
• You may be looking to work part-time to fit around your other responsibilities.
• You may be an HR practitioner looking for a new management challenge away from the corporate world.
• You may have worked for a local authority, but are looking for more autonomy and flexibility.
• You may have the skills we need from some other combination of work and volunteering.

Main Duties include:

Management of Direct Payment Support Service

• Lead and manage the Direct Payment Support Service across Richmond and Wandsworth Boroughs through the Direct Payment Leads.
• Provide support to the DP team leads to resolve complex DP HR management issues around the area of employment law.
• Support the team leads in their work with the local authority to set targets for the project, monitor performance against these targets and identify and resolve any issues that arise.
• Provide performance data to finance for invoicing purposes.
• Report quarterly to the commissioners and the Ruils Board of trustees.
• Work with the DP team leads and the CEO on new DP projects and funding applications as required.

CILS, Pathways and Counselling Teams

• Lead and manage the delivery of the Community activity, Befriending, Pathways and Counselling services.
• Work with the CILS partners to ensure that the service is meeting Local Authority targets.
• Report as required to the commissioners and the Ruils Board of trustees.
• Responsible for ensuring active promotion of the services to potential and existing clients and stakeholders and to ensure representation of Ruils at networking events.
• Work with the CEO and Fundraising Manager to ensure projects are fully funded and demand is well managed.

General Responsibilities

• Responsible for ensuring safeguarding policies and principles are upheld across Adult Teams.
• Responsible for Health and Safety across the organisation.

What we can offer you:

• A vibrant and interesting work environment – every day is different
• An experienced and supportive CEO and a great team
• Training and development opportunities
• Flexible working
• Kind and caring colleagues who work as a team
• Cycle to work scheme
• Access to an employee assistance programme (EAP)
• 1-2-1 coaching

We welcome applicants from all walks of life; training and mentoring will be provided.

We actively encourage applications from disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

Please apply in writing with a cover letter and stating your current salary to Viv Sage, our HR Consultant at Better Talent, via the Quick Apply button.

Closing date for applicants: 30th August 2024

Interviews will be held the following week.

The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world-class care, helping to ensure the best outcome and experience possible for children and their families.

We are a small organisation making big strides in our mission to create brighter todays and better tomorrows for children and families at the Noah’s Ark Children’s Hospital for Wales. Having raised more than £30 million to build and equip the hospital, today we continue to work hand in hand with the NHS, providing funding for the most up-to-date equipment and facilities. We also fund services like the play specialist team and emotional support for families.

This is a new role within the Noah’s Ark Charity. It has been created in response to a growth in our grant making programme and directly delivered services, a need to allocate greater resources to monitoring and evaluation, and a drive towards closer strategic partnership working with health board colleagues.

As programme manager you will be focussed on the management, implementation and delivery of a range of programmes across the charity, working collaboratively with strategic partners, commissioners and key stakeholders. In this brand new role, you will be required to develop and implement programme and project plans and in doing so, manage conflicting priorities, problem solve effectively and ensure key performance targets are achieved.

Working closely with the wider charity team, this role offers a real opportunity to help develop and grow the charity’s positive impact on the lives of children and families

Director of Services

We are seeking an experienced Director of Services to work as part of the Senior Management Team to provide strategic leadership and direction for the organisation and deputise for the CEO as required.

 

You will be responsible for the Charity’s client-facing, free at point of access, service delivery operations, including Information, Advice and Advocacy, and Hospital and Community support services.

Position: Director of Services

Location: Hayes, London

Salary: £55,000 per annum

Hours: Full-time - 35 hours per week

Contract: Permanent

Benefits: Flexible Working, Hybrid Working, Compressed hours available, Job share considered/Part-time hours considered, Training and development, 5% pension contribution, Health plan with employee assistance and 24 hour support, 26 days annual leave (plus bank holidays) rising to 30 days, London Living Wage employer

Closing date: Midday, Monday 5th August 2024

 

About the role:

As Director of Services, you will be responsible for a wide range of services including Hospital services (A&E support, discharge and falls prevention), community services (activity groups, befriending, clubs), information and advice services (including benefits, housing, carers and statutory advocacy).

You will be responsible for ensuring all contracts and grants deliver to targets and provide services of the highest possible quality standards with demonstrable impact measures and feedback systems.

You will be a key member of our Senior Management Team (SMT), helping to develop and deliver on our new 5-year strategy, and contributing towards the annual business planning and budgeting processes.

Alongside our CEO you will be responsible for managing our external partnerships and third sector consortia. You will help to ensure we influence the priorities of our three local authorities and play a key role in the NHS transformation agenda across Northwest London. You will be based in a positive, creative and ambitious organisation, supported by a skilled SMT and responsible for a team of experienced managers.

Your key responsibilities will include:

• Provide strategic leadership, direction and development of all Age UK HHB Services, contributing to organisational strategy and the annual business planning process.
• To work with the leadership team to identify and resource development opportunities, and to ensure our activity is providing optimum impact to improve the lives of older people in the borough
• Line Manage and develop Head of Services, Service Managers and other staff as appropriate, including setting targets and monitoring performance by ensuring that regular supervisions and appraisals are carried out, and tackling any performance issues in line with policies and procedures.
• Ensure Age UK HHB staff and volunteers are provided with up-to-date information sources, including any changes in national and local policy. To ensure services achieve external and internal quality frameworks and best practice guidance and to drive efficient working practices.
• Develop and oversee systems for feedback from service users to ensure the work, ethos and culture of Age UK HHB are informed by older people.
• To ensure quality data is captured for all service delivery allowing us to measure reach and impact for effective performance management, overseeing the provision of monitoring reports and dashboards for funders and board
• To work with the CEO, Managers and Trustees to develop annual budgets and to ensure services and projects are delivered to budget.
• Work closely with external partners and commissioning/funding agencies to ensure that Age UK HHB delivers the range of services that are required and/or contracted, on time and on budget.

About you:

To be successful in the role you will need to be able to operate effectively in challenging times and a constantly changing working environment. Experience in successful leadership, managing people, organisational change and improving business processes to support the charity’s strategy will be essential to this role.

Essential skills and experience include:

• Educated to Degree level or equivalent, or substantial successful senior management experience.
• Proven experience as an inspirational and successful leader of teams of staff and volunteers.
• Substantial experience in effective management of time, tasks and projects.
• Demonstrable experience of working within and/or influencing change in health and social care services.
• Experience in designing, planning, leading and mobilising new or remodelled services from concept through to business as usual.
• Knowledge of the voluntary sector and its ways of working with knowledge and understanding of user involvement and empowerment.
• Knowledge and understanding of local health and social care structures.
• Excellent written and verbal presentation skills.

If you feel you have the necessary skills apply today!

The charity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

About the organisation:

Age UK Hillingdon, Harrow and Brent provides a wide range of services for older people across the three boroughs of North West London. We employ 100 staff and are supported by 180 volunteers. Our turnover is in the region of £3.5 million.

Other roles you may have experience with could include: Deputy Service Manager, Service Coordinator, Services Coordinator, Service Lead, Social Care, Social Care Services, Health and Social Care, Programme Manager, Service Delivery Manager, Registered Manager, Registered Service Manager, Service Manager, Services Manager.

The Reception and Administration Assistant will be responsible for the smooth running of our reception area at The Beacon Centre, ensuring a high-quality experience for all visitors. They will support the Director with a variety of administrative tasks, including managing the bookings diary and general enquiries, and offering clerical support to our groups.

Full Time - 35 hours a week

People are the heart and soul of Restore and the purpose of the HR function is to ensure that the right people are recruited, developed, engaged and retained to deliver our vision and mission to provide excellent mental health recovery and coaching services to communities across Oxfordshire. 

This is an exciting time to join Restore as we seek the right candidate to lead and support the development of several HR projects, including a new Restore Workplace Wellbeing strategy and Community of Practice for Restore service teams.

You will provide strong, supportive leadership to a small and dynamic HR, Volunteering and Training team, fostering a culture of continuous professional development.

In order to be considered for this position, the ideal candidate will be able to demonstrate the following criteria below.

Person Specification - click 'apply' to review the full job description 

Essential

• Minimum 2 years’ experience of hands-on HR leadership including significant relevant experience and knowledge across a wide range of HR disciplines including learning, resourcing, talent and retention
• CIPD qualified or other degree in HR related field
• An understanding and practical knowledge of employment legislation and good practice
• Practical knowledge and experience of Sage and / or other databases
• A working knowledge of GDPR and understanding of the importance of confidentiality
• Experience of developing staff and volunteer training programmes
• Experience of budget management
• Experience in leading and supporting a high performing team
• Strong interpersonal and influencing skills
• Ability to build good working relationships with colleagues at all levels including the ability to secure engagement from staff, and managers
• High levels of accuracy, attention to detail and ability to work to tight deadlines 
• Experience of developing and implementing robust and effective work-plans
• Ability to present and articulate (sometimes complex) information in a simple and concise way

Desirable Requirements

• Experience of working in the voluntary or not for profit sectors
• Experience of working with people with mental health problems
• Experience managing volunteers
• Experience of managing organisational change

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview date to be confirmed - Will be face to face in Oxford

Key information 

Location: Westminster, London. Office-based with flexibility (Min. 2-3 days per week in the office). 

Contract: Permanent. Full time 37.5 hours a week.

Salary: £39,000 – £43,680 per annum depending on experience. 

Benefits and entitlements: Matched pension contributions - 7% of salary; 25 days annual leave plus bank holidays (potential to increase to 30 days depending on length of service). 

Reporting to: Head of Development. 

Make a big impact with a dynamic small charity transforming young people’s lives London.

Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment. 

We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.

We are seeking an entrepreneurial, confident and target-orientated Senior Fundraising Manager who will join our successful Partnerships Team to support and lead on the cultivation and stewardship of potential and existing corporate supporters, trusts and foundations, major donors and statutory bodies, with the aim of driving significant income growth to match the ambitions of our new Business Plan. 

What will I be doing? 

You will think strategically and work closely with the Head of Development to develop persuasive cases for support tailored to corporates, trusts and foundations, major donors and statutory bodies. You will also build and maintain successful long-term relationships with CYT’s existing funders. 

Developing and designing high-quality applications, presentations, and pitches to secure five and six figure funding opportunities from a wider variety is essential to the role as is overseeing CYT’s communications, website and social media channels with the aim of increasing engagement with key CYT funders and in-kind supporters. 

What knowledge and experience are we looking for? 

Knowledge and experience in a charity fundraising role

A successful track record of developing and securing new income streams 

Proven experience of delivering against stretching income generation targets, goals and deadlines

Experience managing and building key strategic relationships and/or significant client partnerships

Experience of establishing and overseeing relationship management and stewardship processes

Experience of line managing and motivating people, working collaboratively and working at a senior level

What abilities/skills are we looking for? 

Entrepreneurial flair and ability to challenge current ways of working 

Excellent interpersonal & relationship building skills

Persuasive communication and business development skills, both written and oral

Highly credible with confidence, gravitas and ability to influence at a high level

Proven ability to identify and develop income generation opportunities and bring fundraising opportunities and negotiations to a successful conclusion

NOTE: prior knowledge of the construction and built environment sector is not an essential requirement of this role. 

What will I gain? 

Every member of the CYT team gets involved in the charity's strategic development and impact and contributes to our work supporting young people fulfil their potential. 

In return, we make sure you are supported by a warm and collaborative team, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. 

Benefits include minimum 25 days leave (plus an additional “Day for You”), hybrid working, opportunity to take a 6-week sabbatical after 3 years of service; a supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).

How do I apply?

If you are passionate about transforming the life chances of young people, please send your fully completed application form with particular attention to your supporting statement (no more than 500 words) explaining why the role interests you and how you meet the person specification. 

We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from ethnic minority backgrounds and/or those with a lived experience of the young people we support. 

Closing date: 2nd August 2024. However, we may interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found. 

A second interview may also be required. 

You can access the Application Form, Job Description and Person Specification for this role on the Charity Jobs page.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We will only consider candidates for employment that share this commitment. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS) 

Role Profile

Place of work: Hybrid, time split between home working, our office and out in the community of Cornwall (includes weekly face to face meetings in Cornwall)

Role summary

This role is multifaceted, helping Cornwall VSF to deliver our contracts effectively.It is envisaged that this role will initially be solely focussed on the People in Mind contract.It is anticipated that once the Programme Lead is embedded into the PiM service, that a second contract will be added to their portfolio.

Key Duties

Programme management.

Create, update, communicate and manage the overarching programme plan, contract risk register monitoring, budget, and evaluation - reporting progress on a quarterly basis.Ensure the plan reflects the bid and where plans have diversified, ensure rational is communicated to the partnership and commissioners.

Develop and manage trusted relationships all levels to ensure effective networks, communication and collaboration are created, nurtured, and enhanced.

Develop excellent relationships with ICS stakeholders (including NHS, local authority, and commercial organisations). Manage relationships all levels to ensure effective networks, communication and collaboration are created, nurtured, and enhanced.

Work with VSF’s Leadership and Finance Officer to ensure the budget lines you are responsible for are effectively managed, monitoring spend against profile on at minimum a quarterly basis.If underspends are incurred work with the partnership to ensure funds are re-prioritised.

Develop and oversee the referral processes and reporting.

Ensure that points of referral such as the Community Gateway have the information needed about the providers to make accurate referral assessments.

Provide guidance to partnership about enquiry routes.

Develop and maintain an in-depth understanding of each separate delivery element.

Develop and oversee various levels of governance within the programme, e.g. steering group, programme managers, people with lived experience.

Formalise the governance arrangements for the contracts, working closely with the Steering Group to ensure governance enables ambitions.

Ensure all partners are meeting commitments in their bid proposals and contracts.Lead on partner relationship management.

Where gaps in provision are identified facilitate partnership discussions and feed into learning cycle to ensure decisions are made in a timely fashion.If the partnership decides to add new core partners, ensure that a detailed specification is created.

Manage delivery of the insight and impact of the programmes including a Human Learning Systems approach to insight, and Social Return on Investment approach to impacts, working closely with VSFs Intelligence and Impact specialist.

Proactively identify and develop emerging initiatives and opportunities for the VCSE sector, relevant to your contracts.Horizon scan for additional opportunities.

Organise and facilitate engagement events with the wider VCSE sector, including sessions with ICB/Cornwall Council and colleagues from outside the sector.

Work with senior leadership to develop and manages processes for conflict management, safeguarding and crisis management, quality assurance, provider underperformance, complaints, provider diversification or negotiations for provider service amendments.

All aspects of line management of Cornwall VSF programme team

Grant Funds

Lead on Cornwall Community Foundation contract liaison ensuring grant funding is delivered as planned, that the learning approach is embedded, reporting provides the data needed and that VSF has the communications content required.

Work with our learning partner to ensure learning events are well plan and that learning questions and plans are available well ahead of time.

Annually set the priority target areas for VCSE grant funding budgets, by facilitating discussion with the partnership and the Cornwall VSF team.

Ensure that learning is fully considered by the steering group and that delivery changes as a result of learning.

Ensure appropriate performance, impact and financial reporting processes are established for any grant elements within VSF’s management, governance procedures, and standards.

Personal health budgets

Working with wider VCSE partners, create a specification of what the programme requires from a PHB delivery provider, that includes guidance, process, forms, data, analysis, follow up with recipient and data capture and analysis from the follow up.

Work with learning partner to determine a learning approach for PHB.

Develop reporting measures for PHB and update information quarterly.

Human learning system approach

Work with learning partner to create a plan for the learning approach that covers all aspects of the partnership and on prioritise learning outcome that can be accommodated.

Facilitate the steering group considering learning and discussing potential changes to plans and service delivery.

Engage and lead on elements when required for programme managers, practitioners and CWF grantees learning sessions.

Reporting

Work with the Programme Coordinator and Intelligence and Impact lead to ensure the programme is capture all data required to enable continuous improvement of the programme.

Ensure that data is analysed to demonstrate important intelligence and impact and the relevant information is shared with Comms officers to feed into the Communications plan.

Lead on reporting to wider partnership on collective performance.

Lead on quarterly reporting to commissioners at quarterly online or face to face meetings.

Ensure end of programme reporting offers evidence of the value and impact of the partnership in readiness for re-commissioning

Communications

Work with the Communications (comms) Officer to create a communications strategy and delivery plan that will be shared with partners and funders.

Work with the Comms Officer to ensure that comms reporting metrics are determined so that appropriate data can be captured.

Oversee the creation of a comms brand strategy and guidance for the partnership, comms templates such as impact stories, case studies, requests for comms support, partner comms plans.

Ensure the comms officer works with partners to develop comms plans for their element of the service and that partners report back on their comms activities, this should be collated for impactful reporting to commissioners and for analysis on what has provided good return on either time or money spent.

Oversee the creation of social media channels for the contract and the social media strategy.

Work with Comms Officer to determine how to spend the modest comms budget, prioritising where the money is used and assessing the impact of the spend.

People with lived experience

Work with the Comms Officer to ensure that the voices of people with lived experiences are embedded in the strategy of the programme, by working either with other organisations such as Healthwatch and wider VCSE partners or by cultivating a specific programme group if necessary.

Ensure that this is embedded for the lifetime of the programme and that people with lived experience have a route to feedback about the services.

When feedback/steering is provided, ensure it is fed into the learning cycle.

General working requirements

Keep up to date with Cornwall VSF’s aims, policies and procedures and ensure these are followed

Working with VSF leadership to ensure the working culture of the VSF is collaborative, inclusive, reflective, constructive and matches the co-produced intentions for your VSF contracts.

Have an affinity to Cornwall VSF’s values of Compassion, Transparency and Inclusivity and always deliver your work with these values in mind.

Have a good understanding and awareness of current sector issues and the Cornwall community.

Have a good understanding of Cornwall and Isles of Scilly Integrated Care System.

Ensure the work reflects equality, diversity and inclusion legislation policy, and best practice

Monitor and evaluate activities appropriate to the role and contribute to the service planning process by providing regular reports and feedback on areas of responsibility.

Use VSF’s CRM system to share information about our stakeholders and membership organisations that would be beneficial to all colleagues.

Key Relationships

Chief Executive 

Operations Director

Staff team (Programme Coordinator 1.0 FTE and Comms Officer 0.6 FTE)

Programme partners

Learning partner

Funders and stakeholders

Person specification 

Essential Criteria 

Extensive programme management experience.

Demonstrable ability as adaptable and effective communicator, delivering and accepting information at a variety of people levels (verbal, written, presentation). 

Ability to analyse, understand, explain, and make recommendations based on complex information. 

Fully conversant with Microsoft Office Suite including excel, word, outlook, PowerPoint, and Teams. 

Well-developed planning and organisational skills, with the ability to manage and prioritise own workload

Proven ability to monitor and maintain casework systems and procedures, service delivery against agreed targets 

The ability to commit to and work within the aims, principles, and policies of VSF and work towards achieving its strategic priorities. 

Adaptable, flexible.

Excellent inter-personal and negotiating skills.

Excellent time management and organisational skills

Excellent problem-solving skills

Commitment to reflective performance and continuing professional development.

Ability to travel and work across Cornwall. 

Understanding of the voluntary and community sector and the challenges and opportunities facing the sector. 

Other requirements 

The normal duties of the role may involve travel on a regular or occasional basis. It is a condition of employment that the post holder can exercise satisfactory travel mobility to fulfil the obligations of the role. 

Be familiar with all relevant GDPR, procedures, ensuring that all statutory obligations are complied with

In-depth understanding of the business of running a charity or voluntary sector organisation including reporting requirements

Complete a satisfactory DBS check. (This can be applied for on appointment).

Doncaster Foodbank (Trussell Trust) Ltd is offering an exciting and challenging job opportunity to manage and lead a committed team of 3 employees and over 50 volunteers as we seek to alleviate hunger, restore dignity and offer hope to people in crisis in Doncaster.

Hybrid working with regular travel to our London Bridge Office

What the job involves

As the leader of a flexible and multi-skilled team, a mixture of Health Influencing and Policy specialists you’ll use your expert knowledge and skills to maximise the positive impact that we have in shaping health policy and practice to effectively deliver on our strategic priority to maximise our positive impact for men with prostate cancer.

You’ll provide effective and timely analysis of a wide range of complex policy issues, identifying policy developments that we can and should influence, or that we should support the implementation of, to further our impact with our communities. You will promote understanding of the health and care system among internal staff and our external communities and audiences.

You’ll grow our ability to successfully influence key stakeholders for the delivery of our strategy, particularly NICE for approval of new treatments. You’ll ensure that the team have strategic relationships with health stakeholders across the UK (e.g. Cancer Alliances/Health Boards) so that we can proactively engage them to support the delivery of our strategic priorities and rapidly react to care issues that arise.

What we want from you

You’ll bring an excellent understanding of the different health services, policy and systems across the UK and how these can be influenced. You’ll be an excellent communicator and presenter, credible at senior levels with external stakeholders and partners.

We’re looking for someone experienced in developing and managing influencing strategic programmes, working across team and organisational boundaries ensuring the ranging evidence collected is used effectively to provide a strong analysis. 

You’ll have experience of influencing significant service improvement or policy change at a national level, including the approvals process for new treatments. You’ll be familiar with identifying, interpreting, and critically appraising a wide range of evidence and data to provide sound analysis of policy issues.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.

It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.

We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Monday 29th July 2024.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 5th August 2024.

Learning Disability Community Caseworker

Do you have experience in giving money or energy advice? Are you organised and can manage a varied workload? Yes, we may have the role for you.

Mencap's advice service are looking for a Learning Disability Community Caseworker that specialises in delivering energy and money advice using video calling, telephone and email advice and face to face in the community. 

This is a fixed term contract until March 2026, working 30 hours per week. We are flexible to where you do your work, but there will be an expectation of travel to our Peterborough office or community venues when needed.

Working with three other Energy and Money Advice Caseworkers - you will:

· Offer clear accessible advice to people with a Learning Disability, their families and carers.

· Manage a caseload of your own clients.

· Create, book and deliver workshops, events and webinars on Money and Energy Advice.

· Identify and undertake safeguarding alerts, following up on these and challenging them if necessary.

· Ensure that the caseworkers are at the right locations, with the right stock and equipment ensuring cost-efficient travel and venue planning/booking and excellent time management.

· Working with Subject Matter Experts in other nominated advice areas, to refer cases in and out of other parts of the team when the clients need more than Money and Energy Advice.

· Communicate effectively and accessibly, with empathy and clarity.

· Assist with the monitoring and evaluation of the project, capturing K.P.I's and flagging any slippage.

If you have the skills and experience to join us as a Learning Disability Community Caseworker then please apply now, with an up to date CV. You can view full details on the Job Description. 

This post is funded by the British Gas Energy Trust.

This role will close on Wednesday 31st July and interviews will take place shortly afterwards. 

 We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

· 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme

· Service related sick pay when 6 month probation is completed

· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.

· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness

· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras

· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.

· Free access to round the clock employee assistance program for advice and support

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose

· providing advice through our help lines and web sites

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

We have grown rapidly in recent years, and now have an exciting and varied programme of work which is funded from a wide range of sources. We have long-standing, high-value relationships with organisations such as the Mayor’s Office, Esmée Fairbairn and Clifford Chance, and continue to grow our income from a range of supporters from trusts, foundations, corporates, individuals and community fundraisers.

We now have a need for an Officer to work closely with the Development Director and CEO in developing our corporate income stream, building on strong, established corporate partnerships and developing new ones, to generate both earned income and corporate donations. You will also work closely with our Corporate Advisory Board, which includes a diverse, ambitious group of professionals who are supporting us to maximise our corporate income stream. This role will involve a diverse range of work, from identifying prospects, creating compelling funding approaches and workforce training pitches, through to successfully managing relationships with corporate partners.

The main purposes of the Development Officer role are:

• Working with the Development team to collectively achieve annual fundraising targets exceeding £2m per year
• Selling workplace training and donation opportunities to corporate partners across a range of industries, but in particular the legal and financial services sectors
• Supporting the CEO and Development Director to increase Tender’s workplace training delivery in order to achieve income targets through sales
• Contributing to applications and events in support of fundraising from other sources

Contract type: Fixed Term Contract
Salary: £26,000 - £29,658 per annum
Location: Stokenchurch (just off Junction 5, M40) Hybrid Working (remotely up to 3 days per week)
Hours: 37.5hrs/week - Part time considered (minimum of 24 hrs per week) Some Antisocial hours required

About us 

Thames Valley Air Ambulance is one of the UK’s leading air ambulance charities. We’re here for people in Berkshire, Buckinghamshire, and Oxfordshire when they need us most. Bringing hospital-level care by land and air. 

We exist to give everybody in our community the best chance of surviving and recovering from an emergency. Our mission is to do everything in our power to protect, save and revive lives, with the best critical care at the scene and beyond.
 
We love what we do. Our charity is a place where people care for each other, provide support, and encourage everyone to be their best and we pride ourselves on being one of the UK’s leading air ambulance charities. As an innovative charity, we are continually developing and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. We are driven to do the right thing for our patients, their families, our supporters, and community. All our staff live our values: passion, excellence, respect, and care.

The role 

Are you a fundraiser with strong communication skills who enjoys building meaningful and rewarding relationships with mid and high value donors? If so, we have an opportunity to join our Philanthropy and Partnerships team in the newly created role of Philanthropy Officer.

In this role you will support the Philanthropy Manager and Head of Philanthropy and Partnerships in securing new four and five figure multi-year gifts from individuals. Your responsibilities will include day-to-day management and implementation of the mid-value giving strategy, verbal and written presentation of donor funding proposals, prospect research, and account management of your own High Net Worth individual supporters. Much of this role will be involved in the planning, project management and delivery of special major donor events to achieve defined strategic objectives.

About you

You will be an excellent communicator, both orally and written, who is confident in speaking with supporters. You will manage your own pipeline of donors, so will need to take initiative, prioritise and organise your own work, with limited supervision. You may have had experience organising and hosting special events for stewardship and cultivation, but this is not essential. 

 You will have:

- Excellent customer service skills with a background in major donor, relationship fundraising, direct marketing or a similar role working with High-Net-Worth Individuals. 
- Proficiency in verbal and written communication skills with an ability to present ideas creatively and persuasively.
- Confidence soliciting and securing four and five figure gifts from prospective donors, both verbally and in writing. 
- Be comfortable managing a pipeline of supporters and presenting strategic planning recommendations based on data and analysis.
- A high standard of administrations skills with strong attention to detail.
- Competency with all standard Microsoft office applications, including Word, Excel and PowerPoint.
- Experience of using a supporter database or CRM 

If this role sounds like it is for you, we would love you to apply! 

Vacancy Closing Date:  18 August 2024

You may have experience in the following: Fundraising Manager, Major Donor Fundraiser, Development Officer, Donor Relations Manager, Philanthropy Coordinator, Nonprofit Development Manager, Donor Engagement Specialist, etc.

REF-215 631

Merstham Community Facility Trust (MCFT) was established as a charity in 2006 with the aim to “Support, Empower and Connect” the residents of Merstham to improve their quality of life and to increase the opportunities available to them by providing equal access to provisions and opportunities. 

Internally known as 'Community Projects Lead'

Purpose of job

The purpose of the role is to assist MCFT to achieve its mission to proactively help our community thrive by supporting inclusive access to opportunities, facilities and services which enhance:community leadership and cohesion, health and wellbeing, aspiration and opportunity, independence and inclusion, skills and employability.

The role will include work with residents to identify their priorities and needs and help them to design solutions to meet these, bringing proposals forward to MCFT Manager and Trustees for consideration and funding.  The postholder will also work with a range of stakeholder partners to facilitate and deliver agreed initiatives and services that improve the lives of local residents. 

The role requires the postholder to deliver existing and new projects as allocated, ensuring all projects:

• have adequate risk assessments completed,

• are regularly reviewed,

• that targets and outcomes are met and

• that information is gathered to evaluate projects and contribute to impact reporting.

Please refer to the attachment below for the full job description.