Supporter Care Data Coordinator Jobs in Bethnal Green, Greater London
For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within.
To find out more about what we do, our values and our generous benefits please visit our website.
Our values are: People First, Curious, Bold, Collaborative, Accountable
About the Role
Reporting to our Marketing Manager this role plays an important part in supporting SIB’s strategy and focus.
We are looking for someone who:
• Can create compelling communications showcasing our programmes and funds
• Can provide expertise and oversight in the shaping and embedding of SIB’s external messaging
• Can produce accessible and well-written marketing materials for our programmes and funds
• Can update website communications and manage newsletters
• Can organise external events and coordinate team member attendance
• Can support formal and informal engagement with SIB’s customers and the internal team
• Is an enthusiastic self-starter with a commitment to open and transparent communication with a wide range of stakeholders
Key responsibilities
Marketing
1 Working with Marketing Manager to implement the Marketing Strategy, including contributing to campaigns, messages and stakeholder relations.
2. Supporting the implementation of marketing plans for specific funds, working with our delivery partners and sub-contractors, as appropriate, and helping with programme and fund roundtables and events.
3. Supporting the Director of Investments and the Marketing Manager in delivering new business strategies by providing market analysis and data, publicity plans, key messages, event planning, set up and coordination as necessary.
4. Supporting the Marketing Manager with marketing contacts in partner, investee and other stakeholder organisations, maintaining contacts and ensuring that SIB funds and programmes are represented across sector events and in peer publications.
5. Liaise with the Business Development Manager to contribute effectively to new tenders, including supplying accurate marketing and communications data and deliverable activities.
Communications
6. Working with the CEO, Deputy CEO and Marketing Manager to implement the Marketing Strategy, including developing and managing campaigns, messages and stakeholder relations.
7. Supporting the development of content and publications as required including newsletters, brochures and reports, case studies, blogs, articles, website content, e-newsletter content.
8. Working with the Marketing Manager and Policy and Communications Manager to liaise with external networks – national, third sector and key regional press contacts, other communications managers – to increase the reach of SIB’s work and to disseminate it widely.
9. To adopt our continuous improvement and learning ethos.
10. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
11. To support and contribute to the implementation and delivery of SIB’s strategy.
12. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.
13. To work within the organisation's values, principles, and processes to achieve operational excellence.
Core competencies
- Experience of creating impactful marketing materials and campaigns utilising multiple channels and platforms.
- Excellent oral communication skills with the ability to communicate effectively with a wide range of stakeholders.
- Experience of event set up and coordination including booking venues, managing guest lists and arranging speakers.
- Excellent written communication skills with the ability to write accurate, engaging and crisp copy for a range of different channels.
- Technical knowledge of website management and working with a range of different CMS such as Drupal and Wordpress.
- Good organisational, planning, and project management skills and the ability to work to tight deadlines
- Comprehensive knowledge of Microsoft Office (Word, PowerPoint, Excel, Outlook)
- Comprehensive knowledge of Adobe Creative Suite apps, including Acrobat Pro DC, InDesign, Illustrator, Premiere Pro, and After Effect
- Commitment to equalities and customer care
- Good knowledge of the voluntary and community sector, local and central government and the statutory sector as a whole.
- Commitment to equality, diversity & inclusion
We believe in the power of the social economy to build a more equal society.
This is an exciting opportunity to join The Royal College of Radiologists (RCR) in our Governance team working on our Global activities and supporting our work in the Devolved Nations.
The Governance team are seeking a brilliantly organised and enthusiastic self-starter to make a significant contribution to the College’s involvement in global activities. Alongside a focus on supporting planning activities, the Global and Devolved Nations Coordinator will help coordinate staff and doctors attending national and global events, liaise with our overseas partners and arrange member gatherings. A high level of cooperation and teamwork between staff members is necessary to fulfil this role’s functions effectively and efficiently.
The successful candidate will be an excellent communicator, able to work collaboratively with external customers across time zones, colleagues and senior members.
They will also have first rate administrative and organisational skills and the ability to plan and prioritise a varied workload. It is important that as a Global and Devolved Nations Coordinator, the successful candidate has a commitment to providing a professional, positive and responsive service, as well as an understanding of cultural differences.
A willingness to travel both in the UK and overseas is a requirement of the job, although this will be planned in advance and likely to be three or four times a year.
What you’ll do:
- Lead the organisation and coordination of RCR’s global events activities
- Organise and commission briefings and/or speeches for the RCR President and Vice Presidents
- Support liaison with external partners/organisations
- The administration of and support to the RCR’s Devolved Nations Standing-Committees, and other RCR Boards and Committees
What you’ll need:
- Experience of successful working within a team and the provision of a professional, friendly, and reactive service to colleagues and external contacts
- Experience of coordinating events
- Good understanding of administrative process, systems and procedures including financial administration
- Accurate use and understanding of English including excellent written skills
- Great organisation skills with the ability to multi-task and work under pressure whilst maintaining a high level of accuracy and attention to detail
If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.
This vacancy closes midnight 27 October 2024. Shortlist interviews are scheduled for 1 November 2024 with selection interviews scheduled for 7 November 2024.
The client requests no contact from agencies or media sales.
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Actively Interviewing
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The main purpose of this role is to support the development of the champions network through the development of relationships; exceptional communication; logistical management and administration. You will also support the wider Starlight Team, especially fundraising and marketing, with health professional and family stories that can engage supporters across all media and inspire the public to donate to Starlight. You’ll take the lead on creating opportunities for visits to healthcare settings where possible and appropriate. You’ll help with the facilitation and delivery of meetings, training sessions and webinars. You will also contribute to the development of our Health Play Awards, which have rapidly become recognised as the highest accolade for play professionals in healthcare.
You will report directly to the Play Professional Development Manager.
The client requests no contact from agencies or media sales.
Is care at your core? It is at ours. Palliative and end-of life care is when true care matters most.
Here at Princess Alice Hospice, you’ll have the opportunity to make a satisfying, rewarding difference to the lives of our patients, their families and friends, and be supported every step of the way. We’re small enough for you to see the impact your nursing skills have, and big enough to support you with training, experience and opportunities.
About us:
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex.
In November 2022, we were rated as overall Outstanding by the Care Quality Commission (CQC). The secret to our rating is simple. The CQC team commented on our focus on each person’s individual needs and the expressed view that staff went 'the extra mile' with empathy and compassion. It’s about having time to build valued relationships with your patients and their loved ones.
About the role:
We are looking for a qualified Nurse to work as an Admission and Discharge Coordinator Nurse in the Hospice based multi-disciplinary Specialist Palliative Care In Patient Unit. The purpose of the role is to ensure a smooth transition for patients as they arrive and when they are discharged from the In-Patient Unit. You will work alongside the Multi-Disciplinary Team to provide holistic, person-centred care and support.
About You:
You’ll feel comfortable liaising with a variety of people in a compassionate and considered manner.
Perhaps you have similar experience, or you have transferrable skills and you’re looking to join a caring organisation which will fully support you as a person and professional to grow and progress in your career.
If you are enthusiastic, flexible and share our values and care about making a difference in the last years of someone’s life, we would love to hear from you!
Our benefits:
As well as our competitive salary package and the opportunity to join an organisation which puts patients at the heart of what we do, we also offer a range of great benefits, which include:
· 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
· educational and professional development opportunities (we have an on-site Education Team)
· monthly group reflections via Schwartz Rounds sessions
· free on-site parking
· tranquil Hospice grounds
· subsidised meals at our on-site restaurant
· Bupa Employee Assistance Programme
· access to Blue Light Card discount card
· access to our Group Pension Scheme
· excellent changing facilities (with showers, fresh towels, and hairdryers)
· wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.
If you want to be part of our outstanding multi professional team then please do not hesitate to contact us. In return we are committed to supporting our staff through a programme of continuous training, development and clinical supervision.
Discover the difference you can be. The difference is you.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
All of our vacancies except from retail are subject to a relevant DBS check.
We are a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.
We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.
Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity.
Our aims are:
- To support Disabled people to get our voices heard and to influence change locally.
- To campaign for an inclusive and accessible society.
- To support, develop and celebrate Disabled people’s skills and leadership.
Our current services include:
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Peer-led Forums - opportunities to voice your experiences, discuss ways to challenge barriers to inclusion and independence and influence local services.
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Disability Pride - annual events to showcase Disabled talent, celebrate our lived experience and help break down stigma attached to Disability.
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Supported volunteering - person-centred support for volunteers to increase their skills, confidence and experience.
As Volunteer Coordinator, you will lead on recruiting, supervising, supporting and developing volunteers, drawing on your own lived experience of Disability to provide a positive role model.
Position: Volunteer Coordinator
Responsible to: Deputy CEO
Location: Role may involve some working from home on occasion, but majority of the hours will be supporting volunteers in our office in Anerley, plus attending face to face meetings and events in Bromley Borough and occasionally in London.
Hours: 14 hours per week (part-time), around volunteer availability and access needs.
Salary: £27,000 per year pro rata to 14 hours per week
Annual leave: 5.6 weeks per year including bank holidays, pro rata
Pension: Statutory opt in rules applied to all our jobs
How to apply: Please either fill in the application form or send in a CV that is updated for this role. Whichever you do, your application form or CV must have an additional supporting statement that tells us how you meet the criteria in the person specification.
Interviews will take place at our Anerley office on Thursday 21st November.
Closing date: Sunday 10th November 2024.
What you will do:
- Proactively look for opportunities to recruit volunteers with lived experience of Disability, by promoting our volunteering opportunities across the borough, supporting stalls at community events and contributing articles celebrating volunteer achievements in our monthly newsletter and on our social media.
- Respond promptly to enquiries about volunteering, engage with individuals to encourage them to volunteer and interview potential volunteers to identify their strengths, interests, development and support needs.
- Support volunteers to successfully undertake a programme of induction training, agree ongoing task plans for each volunteer to monitor progress, carry out regular one to one meetinghs with volunteers and providing practical support for volunteers to deliver specific tasks and mini projects.
- Co-ordinate regular volunteer team meetings, review volunteer management policies and procedures, take a lead on initiatives such as volunteers week events and volunteer fayres and keep up-to-date records about volunteers and individual progress.
This job is for you if:
- You have personal lived experience of Disability.
- You have a strong local presence within Bromley Borough.
- You are highly motivated and practical, with a 'can-do' approach to work.
- You have excellent people skills, with experience of motivating others and helping them to overcome barriers to reach their potential.
- You have experience of delivering work to meet targets.
The client requests no contact from agencies or media sales.
Thank you for taking an interest in our Data and Insight Coordinator role.
This role will be central to ensuring our data-driven approach aligns with our goals. You'll work closely with the Head of Evidence and Impact and colleagues across the organisation to:
- strengthen our data infrastructure,
- optimise programme evaluation,
- inform our fundraising and communications efforts, and
- advocate for policy changes that benefit young people.
We're seeking a passionate and collaborative data professional who is excited about using data to drive positive change. We are a small department and this role will help bolster capacity as we embark on an exciting period of growth with our new 2024-2027 strategy cycle.
This role is perfect for someone looking to take a step up in data management, training & information sharing.
Khulisa’s new strategy is focused on evolving our delivery approach for lasting impact. This involved making significant changes to our programme delivery and operating model. This shift towards prioritising long-term outcomes and an evolved delivery approach requires an expert Data and Insight Coordinator who can play a central role in data management and analysis, systems development, MEAL (Monitoring Evaluation Accountability and Learning), and storytelling.
Whilst this role requires proven experience of quantitative skills, we are open to candidates with limited or no experience in qualitative research. This is a varied role and there will be opportunities for fieldwork e.g. conducting interviews, facilitating and moderating focus groups, etc. We can provide training and support to help you develop the necessary qualitative skills.
The ideal candidate is someone who is passionate about data and eager to contribute to our ongoing efforts to improve our data-driven approach. If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non analytical backgrounds, and get a kick out of improving processes then get in touch.
If you're creative, solution-oriented, and enjoy working with diverse teams, we encourage you to apply. There has never been a more exciting time to join!
Please download the full application pack before applying. You can find further details on Khulisa's website too.
To apply, please share a covering letter addressing the abilities and skills within the person specifications, and a copy of your CV (no more than 2 pages) by 9pm, Sunday 20 October 2024 with us.
Any applications without a covering letter will not be considered.
The client requests no contact from agencies or media sales.
The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C.
Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.
Working under the guidance of the Peer Programme Manager, this post will continue the development of the project, recruiting and coordinating peers across identified areas within West Kent. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care.
This post will require extensive travel across the county and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.
The client requests no contact from agencies or media sales.
An opportunity has arisen for an enthusiastic and proactive IT professional to join The Royal College of Radiologists (RCR) as a Service Desk Support Coordinator.
The successful candidate will be part of a friendly and high performing IT team. As a Service Desk Support Coordinator, you’ll be responsible for providing end-user support, assisting in staffing the IT Service Desk and helping to maintain the College’s IT infrastructure. With your excellent customer service skills, you’ll work closely with a variety of internal and external stakeholders providing to them a high standard of support, to achieve positive customer satisfaction outcomes.
What you’ll do:
- Provide day-to-day hands-on resolution of users ICS problems and issues which affect any aspect of RCR’s information systems.
- Keep service desk tickets updated in ITSM system.
- Carry out preventative maintenance of servers and systems.
- Ensure that resources are deployed as required, such as laptops, docking stations and AV/VC equipment.
- Deliver user training for new and existing IT systems.
What you’ll need:
- Good customer service skills.
- Good knowledge of all Microsoft Office products.
- Understanding of PC builds, including installation of software packages
- Effective interpersonal skills
- Effective communication skills, able to adapt style to different audiences.
- Self-starter, confident to initiate and progress work
If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
We reserve the right to close this vacancy early if we receive sufficient applications.
The client requests no contact from agencies or media sales.
Family Action & the Role’s Impact:
Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
This is an exciting opportunity to join Project Indigo, an LGBTQIA+ youth project run out of Off Centre at Family Action that fosters a safe space and sense of community amongst LGBTQIA+ young people in Hackney. We support young people aged 16 to 25 through offering them a weekly facilitated social space and 1-to-1 support and advice sessions. Having run for almost a decade, Project Indigo is well known in Hackney, and works alongside local LGBTQIA+ projects, as well as mental health and youth services. Project Indigo maintains a youth-led and person-centred approach, with this role being developed in consultation with our members to address the barriers they face in accessing training and development opportunities.
We are seeking a Peer Mentoring Coordinator to develop and manage our new LGBTQIA+ Peer Mentoring Programme, training and supporting Project Indigo members to train as mentors and deliver mentoring sessions with younger LGBTQIA+ people in the local community. You will enrich Project Indigo’s holistic offer by providing young people with the opportunity to access training, qualifications and work experience while receiving high quality support tailored to their needs.
Off Centre is a service that provides a range of targeted mental health focused support services to young people aged 16 to 25 who registered with a City and Hackney GP. These include: individual, counselling and psychotherapy, individual and group art psychotherapy, key-work support, out of hours drop-in service on Thursday evenings, targeted provision for children and young people of African, Caribbean and mixed heritage (ACH), and an Information and Advice provision.
Main Responsibilities:
· You will develop and lead Project Indigo’s new Peer Mentoring Programme.
· You will understand young mentors’ needs and goals, and provide high quality supervisory support throughout the training and mentoring process.
· You will develop a structure for the Mentoring programme, consulting with relevant organisations, finding appropriate partners, and keeping accurate records to monitor progress for administrative and evaluative purposes.
· You will offer sensitive supervisory support to young LGBTQIA+ mentors, supporting their diverse need by maintaining an empathetic, intersectional and youth-led approach.
Main Requirements (for details check the job description and person specification):
· You will be a confident communicator with proven experience of working in a supportive role with LGBTQIA+ young people[SR3] and/or evidence of in-depth knowledge of issues relating to LGBTQIA+ young people, in particular trans and gender diverse young people.
· You will be empathetic and maintain an understanding of the social issues impacting young LGBTQIA+ people.
· You will have excellent organisational skills and be able to manage your time and workload effectively.
· You will have an understanding of risk management, health and safety issues and the ability in accordance with local and organisational safeguarding policies.
· You are committed to equal opportunities, diversity and equality.
· You have the ability to align with and support Family Action’s mission and values.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.
Project Indigo is a diverse group that includes many young people of colour, neurodivergent and/or trans and non-binary members. We particularly encourage applications from candidates with lived LGBTQIA+ experience at the intersections of racialisation, neurodivergence, and/or trans identity.
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
· Closing Date : Thursday 24th October 2024 at 23:59
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion and Family Action has a Trans, Intersex and Non-Binary Inclusion Policy. Also, we welcome applications from disabled individuals, and those from ethnically diverse communities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum scoring criteria and will reimburse your travel cost if you attend an in person interview.
The client requests no contact from agencies or media sales.
ISEAL is offering an exciting opportunity to work in a sustainability focused setting for a proactive and process-oriented individual with a passion for good customer service and stakeholder relationships. The role provides administrative, logistics, and communications support as part of the team dealing with all aspects of membership and offers valuable exposure to a wide range of sustainability schemes. If you are looking to apply your existing coordination and administration skills to work in a customer facing role, this role will provide you with some excellent insights and networks that will benefit your progress.
ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. Its membership team is the key point of contact for aspiring new Community Members, subscribers and existing member organisations. The coordinator will be in contact with a diverse range of organisations working in sustainability, assisting in pitching and providing specialist services, as well as helping prospective Community Members to navigate the member application process. Additionally, the role will coordinate activities relating to members fulfilling the requirements of membership and will ensure accurate record keeping for services and member related processes.
To be considered for this role, you will be highly organised with great attention to detail and a committed approach to serving customers or stakeholders. You will enjoy working on a varied and changing set of tasks related to different areas of membership provision. Having gained a good level of work experience, you are familiar with process administration, customer service, stakeholder engagement and communications. You have an interest in learning more about member compliance processes and service provision. This role reports to two associate managers in the team, covering the different aspect of the role.
Key Responsibilities we will entrust you with:
Services and member prospecting
- Act as the first point of contact and respond to enquiries about ISEAL, services and membership
- Schedule and co-lead prospect calls, pitching relevant services from our portfolio, taking notes and supporting follow up actions
- Help member prospects understand the value of ISEAL membership and our services, and coordinate outreach to prospective members ahead of Community Member application windows
- Use and continually improve record-keeping systems, tracking customer relationships on Salesforce and support member/customer prospecting processes
- Coordinate the ISEAL Insight subscription, including proactively recruiting new customers and supporting existing relationships, tracking payments, and coordinating the delivery of the Insight programme of content
- Support delivery of ISEAL’s training courses, including coordinating promotions, registrations and event logistics
- Deliver administrative tasks to support ISEAL’s tailored services processes, including preparing service agreements on contract management system and managing payments
Membership applications and compliance programme
- Coordinate application process for aspiring Community Members, providing guidance throughout their application journey, addressing questions, supporting submission of materials, and managing completeness checks and comment periods.
- Liaise between prospects and compliance team to respond to questions regarding application process and requirements and maintain application log in Salesforce.
- Create and coordinate member compliance activities, including piloting process and external independent evaluation schedules
- With supervisor support, develop and maintain effective relationships with members, prospect members and evaluators in relation to the compliance programme and application process.
- Deliver administrative tasks to support the compliance programme and application process, including but not limited to scheduling calls, sourcing and maintaining evaluator records of competence and conflict of interest
- Maintain and track data across various platforms, updating tracking logs, and update web content on the ISEAL website.
- Coordinate information and produce reports and minutes in support of programme management, Membership Committee and strategic development of the compliance programme
- Contribute to systematic measurement and improvement of the compliance programme
General
- Assist in promoting best practice in use of IT, communications and knowledge management systems within projects, and support efforts to help bring about improvements
- Provide ad hoc support to organisation-wide initiatives, if needs arise
- Be a collaborative and effective team member, liaising with colleagues at all levels across organisation
- Additional responsibilities as assigned by supervisors
Experience, Knowledge and Attribute
- Experience working or interning in a support/administrative role, ideally in an international NGO, professional or membership organisation
- Some experience in a role focused on customer service/communications or user experience and genuine interest in providing exceptional customer service
- Strong organisational skills, with some experience with supporting administration, meeting coordination, logistics, contracts, proof-reading, communications, etc.
- Good time management and ability to organise multiple simultaneous tasks efficiently with precision and strong attention to detail
- Excellent written & spoken English, with proven ability to write clearly and concisely
- Confidence in communications with colleagues, customers and external partners, displaying professionalism and right level of tact and awareness of others
- Comfortable communicating with stakeholders in online and in person setting (e.g. webinars, workshops etc)
- Ability to communicate and work effectively with cross-functional teams in a largely remote, international environment, including regular international time-zone calls
- Ability to thrive in a dynamic work environment with changing projects and working with multiple reporting lines
- Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
- Interest in social, environmental, and economic sustainability
Additionally desirable
- Experience in a compliance related role
- Some understanding of, sustainability standards and certification, which may have been gained in academic, internship, employment or voluntary settings
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent contract
Working hours: Full time, 37.5 hours per week
Salary: £30,000 – 34,500 per annum, depending on experience (full time, 37.5 hours per week)
Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder will be required to undertake occasional international travel
How to apply
Deadline for applications: 20 October 2024
Enquiries about the role can be director to recruitment(@)isealalliance(.)org.
Please note we will not individually contact applicants unless they are shortlisted for interview.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 24/25 October
Pre-interview timed exercises (between 60 – 90 minutes from home): 26-30 October
Panel interviews (Teams or in person): 31 October/ 1 November
Decision: by 12 October
Accessibility
If candidates required additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Purpose of the Job
The Dad Matters coordinators deliver a range of universal and targeted interventions aimed at male parents in the First 1001 Days. They support dads and other male carers with attachment and bonding, mental health and access to service. They also work with professionals and perinatal services to ensure dads and male carers are engaged, supported and heard within clinical pathways.
The post holder will:
- Build on the Home-Start Haringey, Hackney and Waltham Forest foundation of peer support by engaging and supporting dads in one to one and group situations.
- Ensure that parent – infant relationships are a thread through every relationship and conversation with dads.
- Raise awareness of the risks of poor mental health for fathers and their families during the perinatal period
- Raise awareness of the impact on fathers of caring for a partner affected by perinatal mental health issues
- Develop the Dad Matters volunteer role
- Develop close links with other health and voluntary agencies
- Facilitate regular consultation with fathers through outreach and focus groups
Main Responsibilities
Support to Dads
The post holder will provide individual and group support to dads during the perinatal period. This will involve the following:
- Meeting dads at ante-natal clinics
- Facilitating or co-facilitating ante-natal Dad Chats in person and online
- Supporting the developments of support offered to dads with children on NICU and those with partners in receipt of care from Perinatal Mental Health teams, Adult Mental Health, IAPT and Parent Infant Mental Health teams
- Signposting and supporting access to other services as appropriate
- Undertake designated responsibilities to safeguard and promote children’s welfare
- Ensure equality of opportunity, fairness and diversity in all aspects of work
- Facilitate regular consultation with fathers in order to ensure that all resources are targeted appropriately
Promotion & Awareness Raising:
- Maintain up-to-date information for dads and make this available through the Dad Matters website and a range of social media
- Engage dads through social media, self-referral and email.
- Ensure the integrity of the Dad Matters Brand when engaging dads and professionals.
Recruiting & Managing Volunteers – this will involve:
- Promoting, developing and delivering volunteer recruitment campaigns
- Recruiting, selecting and preparing suitable volunteers
- Arranging and co-ordinating volunteer activity in person and online
- Providing support and supervision for volunteers engaged in working with dads
- To provide further training for Home-Start Haringey, Hackney and Waltham Forest home visiting volunteers as appropriate
Monitoring & Evaluation:
- Support the evaluation of the impact of Dad Matters
- Ensure accurate and relevant record keeping and data collection
Working in Partnership
- Develop and maintain excellent working relationships with key health partners, including those from Parent Infant Mental Health teams, Midwifery, IAPT, Perinatal Teams, Adult Mental Health, Health Visiting and other VCSE groups
- Networking appropriately within the community
- Delivering/co-delivering training to multi-agency colleagues as appropriate
The post holder may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post as detailed above.
Application Deadline: 23:30pm on 31st October 2024
Interviews will commence week of 11th November
We are looking for a Fundraising and Events Coordinator to join our busy team. This entry-level role will work across our organisation and the successful candidate will gain valuable experience in fundraising, event planning and management and marketing.
Children and Families Across Borders will be marking our 70th anniversary in 2024 and will be using this special occasion to leverage funds and raise our profile.
The successful candidate will be responsible for the planning and management of large fundraising events. You will coordinate the event logistics and ensure that each event is successful. Working closely with the Deputy CEO, you will help to promote both events to CFAB’s donors and prospects and research and identify potential event sponsors.
You will also help us to work on our annual online fundraising campaign, The Big Give Christmas Challenge. Working with both the fundraising and marketing team, you will help us to create initial design concepts and draft copy. You will help us to clean and segment donor and prospect data and log all communications on our CRM database.
This position will also play an important role in creating our donor communications throughout the year including regular updates and our annual impact report.
In addition, the candidate will also be responsible for some administrative functions including updating our CRM database, prospect research and collecting data on our services.
This role is being funded by the Rank Foundation’s Time to Shine programme. This is a leadership programme to address both the increasing demands of the social sector to improve business capability skills and to address the wide-spread challenge of under-employment faced by many people.
As well as providing valuable funding for the position, the Time to Shine programme also incorporates a range of personal and professional development activities for the Time to Shine leader, their line manager and in turn, the whole organisation. Alongside your main duties listed here, the successful candidate will also participate in a structured programme of learning sessions to help your own development and progress as an emerging leader.
The client requests no contact from agencies or media sales.
Purpose of the post
HDR UK is seeking to appoint an experienced and hands-on Project Coordinator to deliver vital UK-wide initiatives which focus on building public trust and confidence in the use of data and statistics in research. Reporting to the Senior Partnerships Manager, Patient and Public Involvement and Engagement at HDR UK and the Senior Communications and Engagement Manager at DARE UK, this new and pivotal role will work with several PEDRI and DARE UK partner organisations. The role will be key to supporting and drawing on the expertise of organisations across the data research and statistics sector in the UK to embed meaningful public engagement and involvement in data research.
PEDRI has set up its approach and delivery plan until March 2027 and needs a skilled and collaborative Project Coordinator to drive the delivery of this plan. The role holder will bring effective project coordinating tools and skills to work with and support organisations, teams and senior leaders to deliver on objectives across communications, events and stakeholder involvement and engagement. Additionally, the post holder will directly support one of PEDRI’s founding partners; DARE UK’s public involvement and engagement functions and will have a central role in working across the data research and statistics ecosystem. The post holder will draw on expertise to enable shared knowledge and good practise-based learning about involvement and engagement of patients, the public and practitioners in data science.
The successful candidate will share HDR UK’s values, have strong collaboration skills, excellent communications skills, be comfortable with supporting multiple projects at pace in a complex organisation and demonstrate a clear willingness and passion to support organisations within the Initiative to trial, develop and deliver innovative approaches to engagement.
Main responsibilities
- Organise and administer PEDRI meetings including the Governing Board, Steering Group and Public Advisory Group meetings, annual Away Days and ad-hoc working group meetings whilst ensuring agendas, meeting notes and actions are sent out in a timely manner
- Support the delivery of detailed project plan for PEDRI, reporting on progress, and highlighting key milestones and risks to key stakeholders
- Develop and maintain partnerships with PEDRI partners and facilitate the involvement of key stakeholders throughout the Initiative
- Support the Initiative Co-Leads with meeting set up, note taking and following on actions as needed.
- Co-ordinate regular reports from different working groups and prepare relevant updates for onward communication
- Manage day-to-day operational aspects of projects ensuring project documents are complete, current, and stored appropriately
- Act as the ‘point of contact’ for the Initiative across partner organisations ensuring they are kept updated, receive all information in a timely manner and that any issues are dealt with in a sensitive manner
- Support small working groups to develop full scale project plans and programme of activities, define outcomes, schedule project timelines, assign individual responsibilities and timescales and identify requirements including for wider stakeholder engagement
- Manage the development of communications materials such as standardised presentation and communication decks
- Support the commissioning of external suppliers to support delivery of the Initiative’s communications and/or events, managing relationships and project managing delivery to time and budget.
- Organise, co-ordinate and support high quality events to engage with a wide range of audiences, managing event logistics, evaluating effectiveness, providing follow-up communications and ensuring event outputs, impacts and learnings are disseminated widely
- Work with the Communications and Engagement Lead to maintain a calendar of communication, events and engagement activities, coordinated across partner organisations
- Work with the Communications and Engagement Lead to develop and manage a series of PEDRI webinars
- Working with colleagues across partner organisations, maintain relevant media and communication contact lists in HubSpot (CRM)
- Manage PEDRI’s monthly bulletin, seeking updates from all partners in a timely manner to ensure the update is ready for circulation
- Manage PEDRIs social media channels with support from HDR UK’s comms colleagues, updating and posting regularly
- Work with the senior managers and partner organisations to source and apply for further funding, being clear on resource requirements
- Support finance tracking and liaise with the HDR UK Finance team
- Arrange, submit and process payments for Public Advisory Groups and public contributors involved in the work
Experience
- Experience of working with the public and supporting PPIE activities
- Experience in supporting project management with an ability to apply management principles and processes and proactively manage risk
- Demonstrable success in delivering complex programmes/ running several projects at once to similar timeframes with conflicting priorities and many collaborating organisations in a fast-paced environment
- Excellent experience of defining and documenting requirements from multiple stakeholders and facilitating collaboration across teams and/or organisations to help create and co-deliver shared goals
- Demonstrable experience of planning, running and evaluating successful activities and events
- Experience of facilitating, supporting meetings, minuting and preparing presentations
- Excellent experience of supporting and communicating effectively with a broad range of stakeholders, including written communications (e.g. news stories, case studies)
- Experience of managing and utilising social media channels and other communication channels for organisations or initiatives.
- Experience of successfully using a range of software packages and tools to support delivery of tasks such as HubSpot, Trello, Monday, Survey Monkey, MS Forms as well as traditional GANTT style planning.
Skills
- Ability to organise multiple tasks, timelines, and deadlines efficiently and proven track record in managing calendars, coordinating meetings, and tracking project milestones.
- Keeping projects on track by ensuring team members meet deadlines and helping the senior manager with resource allocation.
- Ability to handle diverse tasks and responsibilities, shifting priorities as needed and managing complex workloads while staying adaptable to changing project demands and priorities.
- Identifying issues, analysing data, and suggesting solutions. Being able to break down complex problems and propose actionable solutions.
- Engaging and managing relationships with various stakeholders, from patients to senior leaders, ensuring their input is incorporated.
- Providing support by creating an inclusive environment, managing different perspectives with care, and handling sensitive discussions constructively.
- Being able to prioritise tasks in a fast-paced environment
- Excellent communication tailored to various audiences. This includes writing reports, emails, blogs, website content and documentation as well as delivering presentations.
- Excellent attention to detail with the ability to produce high quality materials
- Proactive and supportive approach to engagement with colleagues to support problem solving with ability to determine when issues need to be escalated
- Ability to work as part of a team as well as autonomously making decisions without supervision
Please note, as we are a UK-based organisation, applicants must be living in, and eligible to work in, the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Minerva Activities Coordinator
Salary: £22,000 - £28,000
Location: Hammersmith
Hours: Full time - 35 hours per week
Contract: Fixed term until March 2026
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Minerva London service provides holistic, trauma-informed support for women in touch with the Criminal Justice System, through dedicated one to one support, safer women’s centre spaces and specialist interventions and partnerships.
As the Minerva Activities Coordinator you will be responsible for enhancing the offer to women referred into the Minerva service by supporting them to engage with their local women’s centre provision. You will be based at your regional women’s centre five days a week, as the first point of contact for women entering the centre space or contacting the service via the centre helpline. As Activities Coordinator you will create and deliver a relevant and lively activities programme for women to attend, in partnership with Minerva’s specialist delivery partners.
About You:
To be successful as the Minerva Activities Coordinator you will need the below experience and skills:
- You are an excellent relationship builder who can warmly work with women
- You will bring experience of supporting vulnerable communities and have good working knowledge about safeguarding and risk management and bring an eagerness to learn and develop new skills.
- You will deliver an exceptional first point of contact service, and deliver engaging activities with the women using this service
We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: Friday 1st November 2024
Interviews are taking place on a rolling basis
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Live Music Coordinator
We have an exciting opportunity for a Live Music Coordinator in the North of England to support the delivery of live music experiences improving the health and wellbeing of children and adults through the healing power of live music.
This is remote working role in the North of England, so please only apply if you live within a commutable distance of the area.
Position: Live Music Coordinator
Location: Remote based in the North of England (Yorkshire and Humberside, North West or North East).
Hours: Full time, 37.5 hours per week
Salary: £23,400 per annum
Contract: Fixed term contract until end of June 2025, with the potential to extend beyond this date.
Closing Date: 5pm on Friday 8th November
Interviews: TBC
The Role
The Live Music Coordinator will facilitate the delivery of live music experiences across the North of England, improving the health and wellbeing of children and adults through the healing power of live music.
You will work with professional musicians to share live music with people who may not otherwise get to experience it, organising programmes with partner organisations, in line with the organisation’s strategy and operational plan.
You will also support the delivery of the annual programme of live music experiences communicating with hospitals, hospices, care homes and the community. This includes those living with dementia, who have mental health problems, or who are seriously ill.
Main duties and responsibilities include:
- Coordination of the live music programme
- Prepare reports and appropriate feedback to the Live Music Manager and support to the Fundraising and Communications team as per the reporting timeframes required
- Inform the Live Music Manager of progress and developments
- Support the Live Music Manager to manage and deliver services
- Encourage, collate and monitor feedback reports from healthcare centres, participants and musicians
- Ensure effective administration in accordance with the UK-wide system for facilitating and contracting of individual health and care settings and musicians
- Provide copy for publications such the newsletter and Annual Report.
- Support Safeguarding and Health and Safety compliance within geographic area of responsibility
Why join the team?
You will be offered on the job training and support for your development alongside other fantastic benefits:
- Opportunity to work your hours flexibly
- 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
- Employer pension contribution of up to 6%
- Employee assistance programme
- Enhanced Maternity Pay
- Budget for personal development and training
- Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
- Opportunity to help share live music with people who may not otherwise get to experience it.
About You
You will have proven administration experience ideally delivering a similar provision within health and social care or arts setting and a passion for live music.
You will have:
- Effective communication skills
- Good knowledge and understanding of data protection
- Proficiency in using MS Office and database systems
- Proven ability to form good working relationships both internally and externally with people on all levels
When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.
About the Organisation
The charity seeks to give joy through live music through the provision of live music sessions for people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.
Their live music concerts are presented by individual or small groups of skilled musicians who have been carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.
The successful applicants will require a DBS (Disclosure and Barring Service) or equivalent check.
The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.
You may have experience in areas such as Coordinator, Events Coordinator, Conference Coordinator, Concert Coordinator, Music Coordinator, Programme Coordinator, Service Coordinator, Marketing Coordinator, Events Administrator, Conference Administrator, Concert Administrator, Music Administrator, Programme Administrator, Service Administrator, Marketing Administrator, Music, Theatre, Arts, Culture, Events, Entertainment, Admin, Administration.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.