Supported Housing Officer Jobs
Off The Record (OTR) is an independent charity based in the Havant Borough. We have been supporting young people and their families in South East Hampshire since 1977.
Young people are at the heart of what we do, and we aim to support the emotional health and wellbeing of our community's young people through one-to-one counselling, information and support, and group support for 11-25 year olds and their families.
We are looking for a motivated, capable, and adaptable Family Services Team Manager.
OTR embraces equity, diversity, and inclusion. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Please advise us of any requirements to support your application to us.
PLEASE NOTE - A cover letter is important to help us understand more about you and your interest in the role, beyond your CV. Please also be sure to send a cover note telling us why you want to work here, how you feel you meet the essential criteria from the section below, and your availability for hours.
- Are you passionate about making a difference to the emotional health and wellbeing of the young people in our community?
- Do have the drive and ambition to support service growth and development?
- Do you have bags of enthusiasm and enjoy working in a small close-knit team?
Then we would love to hear from you! In return we can offer:
- A supportive team and a positive and caring work environment where everyone’s ideas for improvement are welcomed and valued
- In house training and opportunities including in the areas of emotional health and wellbeing.
- Social events to get to know your colleagues and have some fun!
- NEST pension scheme, free on-site parking, company sick pay.
This is a fantastic opportunity for you to play an integral role in improving the lives of young people in South East Hampshire, by overseeing our new portfolio of young people’s and family support services.
Salary: £16 to £17.91 per hour (based on experience – FTE @ 37 hours = £30,784 to £34,450)
Hours: Full time preferred but would consider applicants interested in working between 30 - 37 hours per week over 4 days
Reporting to: CEO
Responsible for: Family and Young People’s Services
Key Tasks and Responsibilities
Leadership and Management
Provide inspirational and approachable leadership and management support to all staff, volunteers and sessional workers within the team including:
- Providing 1-2-1’s, coaching, observations and safeguarding / management supervision.
- Leading staff and volunteer team meetings.
- Overseeing absence management and welfare.
- Leading on team recruitment.
- Supporting and attending team social and wellbeing activities.
Services Development and Delivery
- Ensuring our group work and Young Carers services are coordinated, delivered, monitored and evaluated against internal targets and service level agreements / contracts.
- Being part of the designated safe guarding officer team.
- Developing and communicating quarterly plans in advance for all services.
- Developing new and existing programmes and activities in line with demand and funding opportunities.
- Building and maintaining working relationships with other providers and organisations, including representing OTR at networks and forums within the local statutory and voluntary sector.
- Overseeing quality of service delivery, including identifying and implementing opportunities for improvement.
- Covering service delivery for OTR programmes and activities as needed.
Compliance, Reporting, Policy and Procedure
- Overseeing induction and training of staff and volunteers within the team, including ongoing training needs analysis.
- Handling and recording feedback and complaints in accordance with OTR policy.
- Producing internal and external funder and board reports
- Monitoring the accuracy and timeliness of data entry and outcomes evaluations of all services in the team.
- Overseeing the handling and monitoring of safeguarding concerns and protocols.
- Overseeing of health and safety procedures and team compliance against all OTR policies.
- A Designated Safeguarding Officer as part of a DSO team reporting to the DSL.
Other
- Key holder and building open / closure responsibilities, including cash handling.
- First Aider and Fire Warden.
- Participate in all requested training and management supervision.
- Any other reasonable tasks as set by your line manager.
Person Specification
Essential Criteria
- Successful track record of leading and managing teams in a children and young people and/or family services delivery setting.
- Recent experience delivering programmes and activities within children and young people and/or family services.
- Experience managing safeguarding’s
- Awareness of contemporary issues affecting children, young people, and families.
- Training qualification and/or equivalent experience delivering training and services for young people / family services.
- Experience managing a team in line with statutory and compliance obligations including Safeguarding, Health and Safety, Date Protection and GDPR, Confidentiality, and Equality, Diversity, and Inclusion.
- Monitoring, evaluating, and producing service reports to a high standard for internal and external audiences.
- Managing feedback and complaints at a senior level including responding to and resolving matters raised by both external stakeholders and service users in a professional manner and in keeping with policy and procedure.
- Confident and capable user of Microsoft Office suite (Microsoft 365).
- Able to use Excel, including to create reports.
- Willing and able to travel within South East Hampshire.
- Available for evening working by arrangement and occasional weekend work.
Desirable
- Level 3 certificate, diploma, or equivalent in a related area – for example Health and Social Care, Youth Work.
- Experience developing training programmes for the children and young people / family services workforce.
- Knowledge of the local voluntary / statutory sector.
- Knowledge of relevant legislation and regulation including the Children’s Act and associated statutory guidance.
- Experience in the voluntary sector as a worker, volunteer, or service user.
- Experience using social media in a business setting.
- Experience using in-house databases and data entry.
Attributes
- Confident and capable written and verbal communicator – able to communicate effectively with service users, external partners, agencies and professionals.
- Able to work responsively and efficiently in a demanding environment where there can be regular interruptions, competing priorities, and tight timescales.
- Capable of managing, supporting, and motivating staff dealing with difficult clients.
- Enjoy team working in a close-knit team.
- Flexible and adaptable to cover the team, and changing programme and activity needs.
- Positive attitude to young people.
- Self-motivated and able to work without supervision when required.
- Committed to equality, diversity and inclusion.
- Able to maintain professional boundaries including appropriate levels of confidentiality.
As part of our commitment to safe recruitment, all staff appointments are subject to Enhanced DBS with Barred List checks and references will be taken up.
OTR embraces equal opportunities, diversity and inclusion. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Supporting young people’s mental health to fulfil their potential for a brighter future
The client requests no contact from agencies or media sales.
We are seeking to recruit a Children and Families’ Pioneer to work in the valley’s town of Tredegar. As part of a team you will lead regular activities and events to impact the lives of children and families so that they can discover the deep love of God. From toddler groups to holiday clubs, school engagement to parenting classes, the opportunities are endless. If you are someone with energy and vision who can make connections and build relationships, we have a supportive team waiting to work with you in this well-resourced project. Together we will plant a new worshipping community based at St George’s Tredegar.
This post is suitable for someone who has previously worked with children possibly as a teacher, TA or as a children’s worker within the church. You may have previously worked in the third sector or for the local authority with families?
Main Tasks:
- Pioneer new initiatives to develop children and families’ ministry and expand our outreach in the local area; including appropriate use of the liturgical calendar and community initiatives such as holiday clubs, and toddler groups.
- Recruit and coach voluntary teams, pastoring all members on the Children and Youth teams.
- Build relationships and partnerships with schools, colleges and community groups, and where applicable, be the first point of contact for them.
- To ensure the Church in Wales constitution, policies, and practises are followed and strong safeguarding practises are embedded into their ethos so that all pipeline activities are a safe space.
- Oversee all child protection, organising training and DBS checks.
This role has a Genuine Occupational Requirement under the Equality Act 2010 for the postholder to be a communicant member of the Church in Wales or of a Church in communion with it or of a Member of CYTUN. If you are unsure, please do be in contact. Satisfactory enhanced DBS checks will be sought.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
The National Rifle Association of the UK (NRA) is a registered charity with a Royal Charter and our current patron is His Majesty the King, who continues a long history of Royal patronage.
We greatly value our military heritage and close links with the UK Armed Forces which align to the NRA’s charitable objectives to promote and encourage marksmanship throughout the King's dominions in the interest of defence and the permanence of the volunteer and auxiliary forces, naval, military and air.
With over 90 members of staff and numerous volunteers the NRA represents some 53,000 marksmen and markswomen across its membership and affiliated organisations. The 4,000-acre Bisley Estate is home to the NRA which had consolidated income of more than £10 million in 2023.
Job Summary:
The Head of Finance and Property (HFP) will be responsible for overseeing and directing the financial activities of the charity and its trading subsidiary, and property. This role includes financial planning, management of financial risks, record-keeping, and financial reporting. The HFP will also work closely with the executive team to develop and implement financial strategies to support the charity's mission and goals.
What's on Offer:
Competitive package including salary (range £95-£105k), pension and 28 days annual leave.
Key Responsibilities:
Financial Management & Strategy:
Develop and manage annual budgets, cash flow projections, and long-term financial planning.
Oversee and direct treasury, budgeting, audit, tax, accounting, purchasing, long-range forecasting, and insurance activities.
Formulate, review, and implement financial policies, procedures, and controls to enhance and safeguard the financial position of the charity.
Reporting & Compliance:
Oversee the preparation of accurate and timely financial statements, management reports, and forecasts for the board of trustees and other stakeholders.
Ensure the charity and its trading subsidiary comply with all statutory requirements, including filing annual returns to regulatory bodies (e.g., Charity Commission, Companies House).
Liaise with external auditors and manage the annual audit process.
Property:
Oversee the Estate Management Team responsible for the leased and licensed property portfolios;
Formulate, review, and implement property policies, procedures, and controls to enhance and safeguard the property assets of the charity.
Team Leadership:
Lead, mentor, and develop the Finance and Estate Management Teams, fostering an environment of collaboration, accountability, and continuous improvement.
Provide financial training and support to non-financial staff and volunteers.
Risk Management:
Identify and manage financial risks, including investment strategies and financial sustainability.
Oversee risk management processes and ensure that appropriate insurance coverage is maintained.
Advisory Role:
Advise the executive team and Trustee board on financial strategy, real estate policy, and key decision-making to optimize the charity's financial performance and strategic position.
Qualifications:
Essential:
Professional accounting qualification (e.g., ACA, ACCA, CIMA, CPA) or equivalent.
Significant experience in a senior financial role, preferably within the charity, non-profit or property sectors.
Strong knowledge of charity accounting principles, SORP, and related financial regulations.
Proven track record of strategic financial planning and management.
Desirable:
Experience in financial management of real estate, sports, leisure and hospitality.
Understanding of financial challenges specific to the charity sector.
Skills & Competencies:
Excellent analytical and problem-solving skills.
Proficiency in financial management software and MS Office suite.
Strong leadership and team management capabilities.
Exceptional communication and interpersonal skills.
Ability to guide and influence senior management and board members.
Personal Attributes:
Integrity and a commitment to the charity’s mission.
High level of organizational awareness and sensitivity.
Proactive, resilient, and adaptable to changing conditions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a talented operations manager who will enable us to keep running operations for AIM itself. This could include human resource management, finance, team productivity improvements and managing the community office workspace, as well as providing support to our incubated high-impact charities, both with their initial set-up and on an ongoing ad hoc basis.
IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.
ABOUT THE ROLE
People who work in operations have a multiplier effect, increasing the efficiency of their colleagues within the organisation by constructing processes that ensure the organisation operates smoothly and at top capacity. An excellent and more succinct description of operations management as a field comes from Gabrielle Zevin’s Tomorrow, Tomorrow and Tomorrow:
Though it took Sadie years to admit this to Sam, Marx did prove incredibly useful that summer. No, Marx wasn’t a game designer. He wasn’t an ace programmer, like Sadie, and he couldn’t draw, like Sam. But he did almost everything else for them, and his contributions ranged from the pedestrian, but necessary, to the creatively essential. Marx organised workflow, so Sadie and Sam were more aware of what the other was doing and what they needed to be doing. He made long lists of supplies they would need. He was more than liberal with his credit card—they always needed more memory and storage, and they were regularly burning out graphics cards—and he must have made fifty trips to the large computer store in Central Square that summer. He opened a bank account, and an LLC, Go, Ichigo, Go. He arranged for them to pay taxes (which saved them money in the short term by making their business purchases tax-free), and if, at some point, they needed to hire people, which he knew they would, he set them up for that, too. He made sure everyone ate, hydrated, and slept (at least a little), and he kept their workspaces clean and free of chaos.
The Operations team provides operational support to AIM (e.g., human resource management, finance, productivity). The team also supports our incubated charities, assisting with their initial set-up after the program so they can hit the ground running, as well as ongoing ad-hoc requests and advice as needed. Added to this, Operations supports other participants in programs run by AIM(e.g., people completing fellowships with our research team). While this is less than for the Charity Entrepreneurship Incubation Program, it increases as these programs mature.
Our Operations team currently consists of ~2.8 FTE – our Chief Operating Officer (previous Managing Director and CTO of Founders Pledge), our Director of Operations (with a mixed background in legal services, management consulting, and scale-up operations), and a Senior Operations Manager (with a background in risk and security management in low- and middle-income countries). The team also relies on external contractors for some of its functions (e.g., bookkeeping, legal advice).
SPECIFIC RESPONSIBILITIES
The exact % split might vary throughout 2025 depending on AIM’s program strategy and number of programs after our yearly evaluation
Employee experience
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Supporting the development and implementation of HR initiatives and systems
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Providing advice on policies and procedures
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Assisting in performance management processes
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Supporting the management of disciplinary and grievance issues
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Maintaining employee records according to policy and legal requirements
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Reviewing employment and working conditions to ensure legal compliance
Grants and compliance management support
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Support with processing almost £2M in grants per year for seed grants and other funding circles etc.
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Maintain grant tracking systems and ensure accurate reporting
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Ensure legal and regulatory compliance, particularly in the UK
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Support risk management initiatives, including cybersecurity
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Improve grants-related processes and procedures for efficiency
Event logistics
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Organising internal and external events like our Christmas party, retreats, and community co-working days; contingency planning, determining objectives and conducting post-mortems
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Assisting the Recruitment team with logistics needs (e.g., booking travel and accommodation, getting materials to venues)
Automating workflows and building internal tools
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Identifying opportunities to systematise or automate processes with a view to increasing efficiency
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Responding to internal calls for greater systematisation (e.g. “we need a CRM”), mapping out costs and benefits
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Leveraging spreadsheets, no-code and low-code tools to build internal systems
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Maintaining internal systems and refining based on quick feedback loops and user feedback.
Overseeing our facilities management
- For our London office and residential accommodation, we are managing an external service provider tasked with the regular upkeep and operation of these facilities. There is some chance that the functions performed by this external service provider are brought in-house, but at the moment we expect this function to remain outsourced and for the Operations Manager to play an overseeing role.
Ad hoc tasks
- We believe that the above describes the key buckets, but in essence, the Operations team tends to step in and be needed wherever their help is cost-effective to solve or prevent problems
FUTURE GROWTH TRAJECTORIES
Future growth trajectories for excelling hires could look like:
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As an entry-level role, you’d have the opportunity to advance to Senior Operations Manager and eventually Director of Operations (although the latter would depend on a vacancy being available)
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There would be room for specialising in a specific area of Operations, such as HR or finance
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As part of your professional development, we could explore more technical routes such as investing in coding or no-code training
EXAMPLE OF THE WORK YOU'LL BE DOING
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After an initial brief, independently organise the entire lifecycle of an event at our office expecting between ~15-50 people to attend. You would know the goal of the event, some parameters like the budget, and would have some light assistance from other staff or external partners with whom we’re co-hosting the event.
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Effectively acting as an office manager/all-rounder for AIM’s London office. This means overseeing day-to-day operations to ensure smooth functioning, including managing office supplies, coordinating with service providers and contractors, and promptly triaging and resolving issues as they arise. Additionally, it means implementing and improving office policies, such as policies around hotdesking, inviting and vetting guests, meeting room usage, etc.
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After supporting another department with their work, you realise that a series of manual steps they take could be made much more efficient by creating an automated workflow using Airtable and Zapier. You follow a user-centred design process to collect information about requirements, must-haves and nice-to-haves and then build a prototype to later test and refine.
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Entirely oversee our managed accommodation for staff and program participants, responding to booking requests and changes, ensuring seamless check-in and check-out procedures, and promptly responding to requests or issues.
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Knowing AIM’s internal policies and ensuring they’re being followed. For example, reviewing expenditure at the end of the month and checking adherence to our Financial Controls Policy, touching base with staff to check whether they have a professional development plan in place.
ABOUT YOU
This role will likely suit an early to mid-level operations generalist, but we’re also very interested in hearing from more senior operations specialists as there is room for future growth in responsibilities within the organisation depending on competency and expertise. We would also be keen for talented recent graduates applying for this position as many areas of responsibility can be learned by a quick learner fairly fast.
We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.
THE IDEAL CANDIDATE
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Has a bias to action, meaning they prioritise taking initiative when they see a problem and make decisions quickly to drive progress and maintain momentum
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They are excited to play a supporting role and to step up and take pride in doing whatever needs to be done
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They use techniques that allow them always to be moving forward (e.g. prioritisation, time-boxing), and find it easy to pivot in the face of new information (i.e. don’t succumb to the sunk cost fallacy)
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Learns new skills or becomes familiar with new processes quickly, particularly by diving in head first and learning by doing.
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Is a highly organised, conscientious person and often relied upon to organise something (e.g., a holiday)
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Leans towards frugal solutions (e.g., the second cheapest product), using 80/20 principles, and cheap tests / MVP testing over perfection where possible
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Has had positive past experiences testing aspects of this role before (e.g., maybe they have organised an event from scratch before and both enjoyed it and had positive results)
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Is thinking of their career trajectory as in operations management or closely related fields rather than as a stepping stone to a different career
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Is generally tech-savvy and, for example, defaults to a spreadsheet or finds appropriate tools when trying to solve a problem
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Is a tactful person who can adeptly communicate about delicate issues
Desirable specific skills and areas of experience include:
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Previous experience using Google Workspace suite of apps (i.e. Gmail, Docs, Sheets, Slides)
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Previous experience or willingness to learn how to use Slack, Asana, Airtable and Zapier
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Comfort working in a start-up environment. This means:
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Wearing multiple hats: Ability to take on diverse tasks beyond a single job description.
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Adaptability to change: Thrives in a fast-paced setting where priorities can shift rapidly, and new challenges arise unexpectedly.
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Proactive problem-solving: Takes initiative to identify and address issues independently, often with limited resources.
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Comfort with ambiguity: Operates effectively without always having clear guidelines or established processes, using creativity and resourcefulness.
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Team collaboration: Works closely with a small team, where collaboration and communication are key to success.
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Ownership of projects: Takes full responsibility for projects from conception to completion, often with minimal oversight.
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WHAT WE OFFER
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A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff
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High levels of intellectual challenge, autonomy, variety, and learning on the job
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An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community
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Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals
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A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density
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Significant opportunities to attend events and conferences to represent AIM, including international travel
BENEFITS
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A flexible working schedule, 30 paid days off per year, and unlimited sick leave
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UK visa sponsorship, if needed, as well as support with moving costs if relocating to London
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An annual costs-covered retreat to bring our whole team together to celebrate our achievements
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A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals
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Parental, dependents, and compassionate leave schemes
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A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension
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We are open to discussing specific personalised perks or benefits that may enhance your work experience
APPLICATION PROCESS
Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.
Applicants will be asked to complete the following stages:
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Submitting our general application form (30 minutes to 1 hour),
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A general test task (2-3 hours) with the top 10 to 30 candidates,
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An initial interview (15 minutes) with the top 10-20 candidates,
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A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,
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A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.
We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.
We help you find and transition to a high-impact career with comprehensive support, removing barriers and accelerating your journey to maximize good.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Leeds Mind promotes positive mental health and wellbeing and provides help and support to anyone who needs it in and around Leeds. We have faith and optimism in our clients and so the services we deliver are built around their needs. We support the people of Leeds to discover their own resources to ‘recover’ from periods of poor mental health, and to live life independently with their mental health condition.
Our values of Being Open, Supportive, Brave, Connected, and Resourceful are pivotal to the work we do.
As part of the Senior Leadership Team (SLT), you’ll provide transformational leadership, developing and executing our strategy to ensure we deliver our mission of ‘better mental health for all’. With a focus on increasing our impact and reach, you will have a key role in developing meaningful relationships with internal and external partners, crucial to ensuring a sustainable approach for services.
Belonging at Leeds Mind
Leeds Mind is committed to creating an inclusive environment and being an equal opportunities employer - We believe that inclusive practices should be part of everything we do. We are committed to ensuring that our colleagues, volunteers, and service users feel a sense of belonging at Leeds Mind that gives them the confidence to share their unique perspectives and experience.
Purpose of the role
The Director of Operations is a high profile and influential role, key to Leeds Minds strategic development and successful delivery. The Director of Operations is responsible for leading the team and the strategic development of operations across West Yorkshire. The operations team are the largest function with a highly committed team and varied portfolio of services for young people and adults. The role requires a leader who understands accountable leadership and can inspire teams as we move towards our next strategy. The role is fast paced and varied so resilience, strong leadership and a values-led approach will be key to success.
The postholder will join Leeds Mind with a proven track record in successful services strategy with a focus on social purpose and client experience. The role requires experience of strategic oversight and accountability for delivering effective, safe and impactful outcomes. The postholder will be expected to demonstrate a strong commercial understanding of the sector. They will use evidence to inform their decision making to ensure services are cost effective and deliver in the best interests of the organisation, our staff and clients.
With experience of programme management & financial modelling, enabling robust monitoring and evaluation frameworks, will be key to success with the following:
· safeguarding practice
· contract and procurement management
· strategic and operational risk and
· sustainable development
What we're looking for
Leeds Mind is an equal opportunities organisation, and we welcome applications from all backgrounds and identities; particularly culturally diverse, LGBTQIA+ and/or people with disabilities who are under-represented within Leeds Mind.
- We're looking for someone who has a proven track record and professional experience at a senior leadership level preferably within health & social care.
- You'll have had organisational accountability for safeguarding policy and practice, and ideally understand Caldicott Guardian requirements.
- Strong programme management skills are a must, and you will be accustomed to managing complex issues and demanding priorities.
- Experience of oversight of quality assurance systems is essential and you'll have developed continuous improvement systems within your organisation.
- You'll have strong influencing skills and effective working relationships with senior stakeholders across the voluntary and public sectors
- Demonstrable financial experience managing & developing budgets and business plans, as well as contract management
- Experience of developing and understanding service user involvement at all levels
Assessment process
This will be a 2-stage process, with first interviews happening through the advertising dates and a planned final stage on Monday 18th November.
The role is based at Clarence House, Clarence Road, LS18 4LB (with hybrid working).
Successful candidates will be required to undertake a right to work in the UK check as well as an enhanced DBS check. Leeds Mind is an Equal Opportunities employer.
Reg charity number: 1007625
The client requests no contact from agencies or media sales.
POSITION OVERVIEW
The Avenues Youth Project is recruiting a part-time HR Manager who will work to manage all aspects of the employee lifecycle across our youth centre. This standalone HR position reports to the Chief Executive and will manage and continue to develop all HR practices and processes, working with the various managers to improve the quality of working life at The Avenues. This role is crucial in ensuring the organisation attracts, recruits, develops and retains high-performing team members.
Ideally you will have experience of working as an HR Manager, we recognise that some elements of the role can be learned. Therefore, this role could suit someone who has solid HR experience at an Administrator level but who is proactive and self-sufficient.
ABOUT THE AVENUES YOUTH PROJECT
The Avenues Youth Project is an exceptional youth club that guides disadvantaged children and young people to explore and develop new skills, connect with their peers and our trusted staff, and find their confidence. The Avenues offers free-to-access fun and meaningful after-school and holiday activities led by trained youth workers. Our excellent facilities include training kitchen, music recording studio, podcasting studio, arts and craft room, sports hall and classrooms.
We currently have an active membership of over 1,100 children and young people, and are open 6 days a week, 48 weeks a year. We hold London Youth's Gold Award, the mark of excellence in our sector.
Our Vision
We believe that every child and young person should have the opportunities to realise their potential, whatever their life circumstances.
Our Mission
Our mission is to deliver high quality recreation activities and skills training to young people in West London, to help them fulfil their potential and boost their long-term outcomes.
Our Values
Our values are:
1. SAFE + COMPASSIONATE 2. POSITIVE + JOYFUL 3. EMPOWERING 4. TRUSTWORTHY 5. COMMITTED to COMMUNITY
These values are at the heart of what The Avenues does and all staff are expected to live up to them at all times.
KEY RESPONSIBILITIES
Recruitment
Lead on recruitment, including drafting job descriptions, conducting interviews, and managing the selection process. Pre-employment (including Enhanced DBS) and Right to Work checks.
Support managers in attracting and retaining staff who have the necessary motivation, values, skills and tools to deliver.
Design and conduct induction programmes for new employees so that they feel valued and ready to “hit the ground running”. Regularly review content to ensure that it is fit for purpose.
Development and Retention
Develop and co-ordinate supervision and appraisal processes to ensure consistency and high performance
Develop a skills matrix and identify training needs on an individual basis and across the organisation. Be responsible for building the training programme, including rollout and delivery (either in-house, or via approved external providers) so that employees receive relevant training in a timely manner on a regular basis.
Work with line managers to identify the ambitions and goals of employees so that relevant career focused training can be delivered, enabling high retention for The Avenues.
Engagement
Staff wellbeing: champion and implement initiatives to support mental health, work-life balance, and team cohesion. Staff reward or other motivational scheme.
Instilling values across the HR process; from contracts to supervisions to recognition scheme.
Maximise Employment Hero/Swag to keep employees engaged and up to date.
Initiate and conduct bi-annual staff surveys
Reporting and payroll
Manage timesheets and ensure clocking in/out is correctly observed.
Work with Finance Manager on monthly payroll
Analyse people related metrics and data to identify trends. Provide regular reporting to the CE on various metrics and identify areas for improvement, along with recommendations.
Compliance
Liaise with HR provider to ensure compliance with latest employment legislation.
Ensure that all employee and freelancer contracts comply with current laws and policies. Set up and maintain employee personnel files.
In conjunction with HR provider, Neathouse, conduct regular reviews of employment policies and the Employee Handbook to ensure compliance and best practice. Communicate any changes to the workforce as needed.
Champion EDI across the organisation and ensure that EDI is embedded in all people related processes across the organisation.
In the event of conflict, to support both the employee and line manager by ensuring there is a process for dispute resolution that is legally compliant, and to help identify solutions.
Review and implement a plan to ensure compliance with the Worker Protection Act, to ensure that Avenues meet requirements and can demonstrate ongoing compliance.
Other reasonable duties that may be required to achieve business requirements.
Person Specification.
Past experience working in an HR role, preferably with CIPD5
Strong written skills with ability to draft policies, procedures and reports.
Good coaching and mentoring skills.
A proactive and can-do approach towards work tasks.
Open communication style, with ability to communicate at all levels in an organisation.
Up to date knowledge of UK employment law legislation.
Experience in recruitment and selection, including competency based interviewing and selection skills.
Experience in advising and supporting management of grievance and disciplinary investigations.
APPLICATION PROCESS
Avenues Youth Project is an Equal Opportunities employer, committed to building an environment that celebrates diversity and tackles all forms of discrimination. We welcome applications from people from all backgrounds. Avenues Youth Project puts the safety of our members first. Candidates are subject to an enhanced disclosure and barring service (DBS) check, Right to Work checks and references.
To apply, please click Quick Apply and you will be asked to submit an email a CV and cover letter, explaining clearly why you are interested in the role and suited to it.
Closing date for application: 3rd November 2024
First stage of interviews: w/c 11th November 2024
The client requests no contact from agencies or media sales.
You will be responsible for ensuring accurate processing and recording in accounts and administrative matters, processing invoices and performing bank reconciliations. You will also work with colleagues in The King’s Foundation ensuring compliance with policies and procedures of The King’s Foundation.
This role offers the opportunity to grow and develop within The King’s Foundation. As you become more familiar with our financial processes and systems, there will be opportunities to take on greater responsibility, including involvement in more complex financial tasks and projects. You will have the chance to work closely with senior members of the finance team, gaining valuable experience and insights into the wider financial operations of the organization.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our prior Program Manager has moved up to the role of Chief Programs Officer on our executive team. As such, we are looking for a deeply impact-motivated Program Manager to run our flagship Charity Entrepreneurship Incubation Program. In this role, you will train, advise, and pair exceptional potential founders through a twice-annual, two-month training program. This culminates in supporting the founders through a seed fundraising round and the launch of new charities delivering exceptionally cost-effective programs at scale across global development.
Our program has incubated more than 40 new charities over the past five years, with many receiving recognition from charity evaluators such as GiveWell and Animal Charity Evaluators as field-leading organisations.
IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.
ABOUT THE ROLE
The Charity Entrepreneurship Incubation Program is a twice-a-year intensive training program enabling cohorts of 8-16 exceptionally talented international entrepreneurs and nonprofit professionals to launch outstandingly cost-effective, evidence-based new nonprofits in the space of two months.
The program chiefly consists of a twice-annual sequence.
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Preparing the upcoming cohort and running the initial book club where participants deep dive into our handbook and the recommended idea reports
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The two-month program itself, which includes a 2+ week in-person section and consists of training and coaching participants to select co-founders and ideas
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Post-program support to the new founders, providing ongoing guidance and facilitating connections with our networks of mentors and alumni.
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Evaluation and improvement work for the program itself, and the post-program support and evaluation plus improvements period. In between, the team
The Charity Entrepreneurship Incubation Program team chiefly consists of ~two FTE preparing and running the program and interacting regularly with the recruitment team (for finding and selecting the ideal program candidates), the research team (for selecting and adapting the ideal charity ideas for the program participants), and the operations team (for supporting the incubated projects immediately upon launch through the program). This role reports to Samantha, our Chief Programs Officer, and works closely together with Steve, the second Program Manager who focuses mostly on participant training and coaching.
SPECIFIC RESPONSIBILITIES
The exact %s of these will depend on what will be most impactful and the interests and skill areas of the successful candidate, but will likely look something like this:
Direct Program Management - 40%
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During the preparation phase:
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Clearly and proactively managing timelines and communications with internal staff, external partners, and program participants
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Improving systems such that running the program becomes more efficient and effective round over round
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During the program phase for 8 weeks twice a year (February to March and August to September):
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Facilitating training sessions - discussions, presentations, workshops - with participantsbased on best practices
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Providing key feedback on participant project work on short timelines, including on materials such as cost-effectiveness analyses, geographic assessments, theories of change, budgets, pilot plans etc.
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Mentoring participants directly in 1:1 calls and chats
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Guiding participants through two intense in-person weeks in our London office, including in their co-founder and charity idea testing and decisions
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Towards the end and immediately following the program:
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Helping participants develop our raw researched top nonprofit ideas into organisations ready to implement a first pilot within mere months of graduating
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Advising participants on key decisions regarding their charity and providing encouragement and support to get their project proposals across the finish line in time for the seed network funding circle to award seed grants
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Connecting graduates with suitable mentors from our network and identifying, engaging, and onboarding new mentors
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Alumni/Community Management & Development - 40%
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Identifying, championing, and, where suitable, delegating post-program support initiatives that would improve charity outcomes (e.g., speed, likelihood, and size of impact)
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Creating opportunities for connection, collaboration, and cross-learning of our growing alumni and extended community
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Managing a growing extended community of mentors, advisors, and service providers that could support our charities at different stages of their development (e.g., seed, pilot, scale-up, external evaluation)
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Managing shared digital knowledge and communication bases like our resource hub and 300+ member slack community
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Evaluating opportunities and focusing on the most impactful ones
Program Improvement / M&E - 20%
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Carrying out and improving our internal program monitoring & evaluation:
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Collecting and assessing feedback from participants and alumni
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Prioritising areas for improvement
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Brainstorming and deciding on solutions
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Implementing or delegating improvements
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Identifying priority gaps in program curriculum and structure based on M&E, proactive research, and later charity outcomes
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Designing or adapting existing content, including applied projects, workshops, or written material, to support program goals
FUTURE GROWTH TRAJECTORIES
This is a senior role within AIM, but future growth and expertise development trajectories for excelling hires could look like:
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Focusing on charity strategy development and advising: a hire with more experience and expertise in launching, piloting, and scaling could play a more active hand in revamping our content and mentoring charities on their strategies from the outset; i.e. advising closely on plans, giving more feedback on early project plans, mentoring directly post-program, etc.
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Leaning into building out a thriving alumni ecosystem: optimising our post-program coordination, expanding our partnership work, spending more work on post-program content and community, coordinating our networks of alumni and mentors, creating digital/in-person events, and other strategies to help our charities and their staff reach & expand their potential
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Becoming an expert in M&E: playing a heavier role in the impact assessment & optimisation of Charity Entrepreneurship as the key impact arm of AIM. This would involve more collaboration with our research and recruitment teams to improve our systems and feedback loops, and/or our M&E specialist working to create early internal evaluations of our charities and later external evaluations
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(At some point) going through our Charity Entrepreneurship Incubation Program themselves as a participant, bringing all the built skills and expertise to bear in their own nonprofit
ABOUT YOU
The role is most suitable for a mid-level professional (3-5+ years of experience) with a background in running programs or nonprofit organisations. An ideal candidate may bring experience in launching and implementing new or early-stage programs or in conducting earlier stage intervention research or monitoring & evaluation work, particularly in LMIC contexts. The applied experience will be invaluable in training, pairing, and advising the next generations of incubatees who are aiming to launch some of the most impactful nonprofits in the world.
We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.
THE IDEAL CANDIDATE
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Personality traits:
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Conscientious and organised
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Has a bias toward action
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High emotional intelligence
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Calm under pressure when others around them may feel stressed out (i.e. program participants making important decisions)
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High standards and a constant desire to improve
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Excited to ruthlessly focus on only the most effective tasks
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Highly collaborative, low personal ego
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Keen to give and receive feedback
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Quick and self-driven learner
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Excited to advise and learn across a range of cause areas and interventions (global health & development, animal welfare, policy…)
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Competencies / abilities:
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Highly organised and autonomous, able to run projects with many moving and constantly changing parts from start to finish and call in external input or support where needed
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Generalist, with a good balance of “people” and “project” skills
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Can sensitively deliver critical feedback and nudge participants into more impactful directions while leaving them feeling optimistic and motivated
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High cultural sensitivity (our participants are from all over the world) and ability to flexibly communicate with a wide range of stakeholders (e.g., potential candidates, mentors, funders)
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Able to analyse and synthesise information from a range of quantitative and qualitative sources (e.g., putting together ideal co-founder pairings on the basis of numerical information from surveys and program project performance ratings plus qualitative information from 1 on 1s)
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Experience / technical skills:
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Interest in and knowledge about the charity sector and a sense of key factors that make organisations successful
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Deeply results-focused and impact-minded
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Some prior experience with interventions and sectors from our key cause areas of global health & development, animal welfare, and policy, or occasional exploratory cause areas (e.g., biosecurity and meta charities)
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Has some basic familiarity with a range of sources of (especially empirical, quantitative) evidence and can (learn to) both teach and advise on them
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Desirable Skills and Experience Include:
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Experience delivering programs in nonprofit or government settings, ideally in LMICs
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Experience in founding or working at early-stage organisations
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Foundational (empirical, nonprofit) research literacy
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Basic quantitative and spreadsheet skills
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Knowledge of Global Health & Development and/or Animal Welfare and/or the EA space and an existing network in one or more of these
WHAT WE OFFER
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A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff
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High levels of intellectual challenge, autonomy, variety, and learning on the job
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An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community
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Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals
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A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density
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Significant opportunities to attend events and conferences to represent AIM, including international travel
BENEFITS
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A flexible working schedule, 30 paid days off per year, and unlimited sick leave
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UK visa sponsorship, if needed, as well as support with moving costs if relocating to London
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An annual costs-covered retreat to bring our whole team together to celebrate our achievements
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A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals
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Parental, dependents, and compassionate leave schemes
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A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension
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We are open to discussing specific personalised perks or benefits that may enhance your work experience
APPLICATION PROCESS
Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.
Applicants will be asked to complete the following stages:
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Submitting our general application form (30 minutes to 1 hour),
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A general test task (2-3 hours) with the top 10 to 30 candidates,
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An initial interview (15 minutes) with the top 10-20 candidates,
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A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,
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A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.
We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.
We help you find and transition to a high-impact career with comprehensive support, removing barriers and accelerating your journey to maximize good.
Assistant Project Lead
Job reference: REQ002196
Salary: £28,200 – £30,000 dependent on experience
Contractual hours: 37.5
Basis: Full Time
Region: Peterborough
Closing date: 14 November at midnight
United Learning is a large, and growing, group of schools aiming to offer a life changing education to children and young people across England.
Central Office staff work closely with schools, offering a wealth of expertise to underpin schools' own knowledge. Our specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated school improvement teams. By joining us, you will provide ongoing support to schools, ultimately improving the outcomes of our pupils.
United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check.
We always appoint on merit, and we are open to discussing flexible working options.
The Role
United Learning is a group of schools that aims to provide an excellent education and improve the life chances of all the students that we serve. We have embarked on an ambitious transformation roadmap which aims to ensure that teachers have the right tools to teach, that pupils are enabled to develop their learning independently and that the organisation is designed for efficient delivery and structured for growth.
In this role, you will work in a supportive and high-performance team responsible for a significant programme of change across all our schools. You will report to the Head of Transformation Projects and work closely with the Chief Transformation Officer and the wider Transformation Department.
As a team, we prioritise transferable skills and attitude over specific project management experience and are open to applications from career starters as well as those looking to change careers. Our aim is to utilise technology to innovate and ensure our processes and operating approaches are efficient and scalable as we continue to grow our network which means most projects will have a digital element, so the right candidate will be comfortable with technology and eager to learn and ask the right questions.
About you
To succeed in this role, you must be:
· Passionate and committed to improving the lives of young people.
· Organised and have the ability to manage competing priorities whilst working at pace.
· Confident in working with a diverse range of stakeholders, including specialists in their field.
· A team player with strong communication and collaboration skills.
· Adaptable and skilled in problem solving.
· Intellectually curious and committed to continuous improvement.
· Competent in the use of Microsoft applications including Outlook, Word and Excel.
United Learning values diversity and inclusion and is committed to creating and sustaining a more diverse workforce. We welcome applications from professionals of minority ethnic origin who share our commitment to inclusion and diversity.
Rewards and Benefits:
· 26 days holiday.
· Competitive salary.
· Contributory pension scheme, meaning we will save together for your retirement.
· Occupational sick pay, protecting you and your family.
· Competitive maternity, paternity, and adoption benefits.
· Health cash plan including GP Line.
· Over 250 employee exclusive benefits through our partners Perkbox, including access to discounted cinema tickets, holidays and gym memberships, car leasing and Cycle2work schemes.
· Continuous Professional Development options tailored to your needs.
· A supportive and collaborative team located across the country.
We are open to requests for flexible or part-time work and we encourage open and regular conversations about work-life balance.
For more information
For any queries relating to the role or your application, please email Anna Cannizzaro (Head of Transformation Projects)
United Learning comprises: UCST (Registered in England No: 2780748. Charity No. 1016538) and ULT (Registered in England No. 4439859. An Exempt Charity). Companies limited by guarantee. VAT number 834 8515 12. Registered address: United Learning, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB.