Support Worker Jobs in Berkshire

Role outline and purpose

This role is responsible for leading the development and implementation of our financial inclusion programmes across England, Wales, Scotland and Northern Ireland, (428 food banks, running over 1300 centres), building strong partnerships and alliances to achieve our vision of a UK without the need for food banks.

Leading on the development and delivery of our programme and influencing work on a range of issues including income maximisation, welfare rights, social security, debt and financial inclusion, capturing evidence to demonstrate the need for long-term solutions to prioritise people facing destitution and deliver real change for people in crisis.

Role responsibilities

· Proactive and effective contribution to the Senior Leadership Team towards the achievement of our overall organisational strategy, with direct responsibility for leading on the second key objective of our Changing Communities theme.

· Development and delivery of an innovative income maximisation helpline across England and Wales, in collaboration with the Citizens Advice England & Wales, along with other key organisations in the anti-poverty sector, offering immediate telephone advice and support to people facing crisis through c130 FTE trained specialist advice workers.

· Development and delivery of income maximisation programmes in NI and Scotland to support people in crisis to access advice and holistic support

· Lead and develop a high-performing team of c25 in order to support every food bank to develop and execute a strategic plan in each of their communities, that seeks to improve the local referral pathways, putting advice at the front end of the journey for people in crisis, to include the delivery of a strategic grant programme of c. £15 million to embed financial inclusion initiatives.

· Ensure that all financial inclusion service provision is underpinned by sustained and meaningful participation from people with lived experience, ensuring the journey of the person in crisis is continuously improved through utilising data and sector learning on best practice for effective service delivery across channels, considering barriers, gaps and referral pathways

· Establish specialist data and insight analysis function, capturing return on investment, performance and impact of national and local services and partnerships, and providing clear and actionable insights to drive informed decision making to deliver improved experience and outcomes for people in crisis. 

Person Specification

Technical skills and minimum knowledge:

· Demonstrable, senior level experience of leading delivery programmes nationally and locally, and of creating step-change growth in service reach and impact.

· Complex project or programme management, including through cross-functional management teams to drive change.

· Ability to establish credibility quickly with a range of stakeholders, with the influencing and clear communications skills to compellingly advocate to staff, and external stakeholders.

· Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet objectives.

· Confidence in departmental planning, leadership and people management, budget management and decision making.

· Ensure that due regard is given to Equity, Diversity and Inclusion within all objectives that report into this department.

Behaviours and competencies:

· Demonstrate a commitment to the values of the Trussell Trust. 

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds. 

· Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative interpersonal skills.

· Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.

· Role model inclusive behaviour and leadership.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• Salary: £31,646 (outside London); £33,318 (London-based) FTE
• 35 Hours
• Permanent contract 
• Remote (home based) or Bristol or London
• Closing date: 3 November 2024
• Interviews: During week commencing 11 and 18 November 2024

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Legacy Marketing Officer to join our Individual Giving and Legacy Team.

It’s an exciting time to join the Legacy Team as we are embarking on a new era for legacy and in memory giving at Young Lives vs Cancer.  In memory giving and gifts in Wills left to us by our supporters are essential to ensuring we can help generations of children and young people who will sadly be living with a cancer diagnosis. We are looking for a motivated and enthusiastic Legacy Marketing Officer to play a pivotal role in supporting the Legacy Marketing Manager to plan, implement and deliver legacy and in-memory strategies.

The Legacy Officer will work on a range of legacy and in-memory campaigns, materials and supporter centric journeys across multiple channels.  As a team we will maximise legacy and in memory giving and acquire new legacy and in memory supporters, as well as nurturing existing supporters who have expressed an interest in leaving a gift in their Will for the future of Young Lives vs Cancer’s work. 

The role will suit a passionate and creative individual who thrives on working collaboratively and who is able to manage end to end projects and supplier relationships.  There will be a need to analyse data to monitor performance as well as identifying trends and opportunities. Fulfilment mapping is also a key element of the role as well as being comfortable presenting in person to colleagues and suppliers.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Supporting the development, implementation and delivery of the legacy marketing and in memory strategies
• Developing, planning and delivering specific projects and campaigns 
• Supporting the delivery of campaigns and communications, including the production of materials, audience and channels selections
• Producing analysis of results and campaign summaries.
• Playing a pivotal role in creating an internal culture to maximise legacy and in memory giving

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Strong creative direction 
• Project management
• Research and analytical skills and the ability to manipulate data sets to produce statistical and written reports
• A good understanding and experience of working with databases
• Experience of working with Excel, Word and PowerPoint
• Excellent communication skills, written and verbal.
• Strong interpersonal skills

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.

• £34,878 (outside London); £36,661 (inside London)
• 35 hours a week
• Permanent
• UK based with occasional travel (most often to Bristol and London)
• Closing date: Wednesday 20th November 2024
• Interviews: W/C 2nd December 2024

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for an Insight Analyst with good SQL skills and great proactivity to join our Strategic Insights team. The primary focus of this role is to support Young Lives vs Cancer to use relevant, timely and accurate information to support decision making and drive innovation and impact. Working as part of the Strategic Insight team, this may include:

• Developing insight and learning with the aim of improving our impact.
• Working with colleagues within the Income & Engagement directorate to analyse data on supporters, and develop insight to ensure sustainable income.
• Working on Services data to understand our reach and impact.
• Contributing to continual learning – so we understand what is working—and what is not—for children, young people and their families across the system.
• Supporting Young Lives Vs Cancer to develop and use insight which enables us to achieve our strategy, The Time is Now, and to move towards our North Star vision.

The Insight Analyst will work with stakeholders to define the key questions to be answered that will support effective decision making and continuous improvement. Working with various colleagues, they will use both internal and external data sets to deliver strategic analysis and actionable insight to teams across Young Lives vs Cancer. They will be curious with data, striving for relevant, timely and accurate insight. They will also be instrumental in creating and maintaining a culture which centres evidence, insight and continuous learning.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

Interacting with data through SQL and PowerBI to generate metrics, KPIs and actionable insights.

• Work with key stakeholders to understand their requests, proactively interpreting and predicting their requirements.
• Working as part of the Strategic Insight team to move through their backlog and to improve their processes, ensuring the team delivers insight that has impact and value.
• Test and develop innovative ways of presenting data to engage and motivate colleagues and improve organisational understanding of data and insight.
• Identifying and working on process improvement, to support the Strategic Insight team/ Young Lives vs Cancer to deliver their work more effectively.
• Supporting your team with reviews and knowledge shares as well as benefitting from the skill and knowledge of the group.
• Championing the values of Young Lives vs Cancer and making active choices and changes to improve diversity and prioritise equity.

What do I need?

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• A solid grasp of SQL, including the ability to write and review simple queries, and familiarity with extracting data from a database.
• The ability to interrogate data and spot patterns.
• A track record of demonstrating proactivity and autonomy in your work.
• Curiosity and ability to think wider than Young Lives vs Cancer- considering data and insight across the system.
• Experience in generating metrics and insights through robust, repeatable, “end to end” processes (i.e. extract data, convert it to an insight, present it back to stakeholders).
• Knowledge of dashboarding tools and/or experience building dashboards from scratch.
• Good communication skills across various levels of technical and domain knowledge.

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary #NonGraduatesWelcome

Salary: £25,400 pro-rata per annum (£31,750 FTE)

Hours: 30hrs a week

Location: Homebased

Are you a supremely organised and motivated individual who is looking to join an exciting organisation that’s truly making a difference to the lives of vulnerable young people across the UK?

The Jon Egging Trust (JET) is seeking to find an exceptional Operations Manager to help us deliver our next exciting phase of growth. Reporting to the Director of Operations and Finance, the successful candidate will be instrumental in implementing our people and culture ambitions, continuing to enhance our ways of working and infrastructure to ensure JET remains the best possible workplace for our talented team to keep changing young lives.

The role requires:

· A track record of operational management and driving efficiencies within a charity or medium sized organisation

· Competence in HR legalities and its administration, with a particular interest in shaping the foundations (processes, systems and practices) that create a fantastic employee experience.

· Experience of Learning & Development initiatives, with a willingness and innovative mindset to build a new approach from the ground up.

· Confidence managing information systems and databases, able to provide input on systems development and commissioning.

· A positive ‘everything is figure-out-able’, ‘let’s find a way’ attitude to solving challenges and seeking operational excellence.

· Exceptional people skills, able to interact and work proactively with internal teams, and comfortable liaising with board and committee members, as well as external parties.

· An understanding of and commitment to good practice around inclusion, diversity and equal opportunities.

You will be joining a fantastically motivated and committed team of home workers who are all passionate about improving the lives of young people through our specialist youth programmes. The successful candidate will be experienced and highly proficient at HR management, adept at process and systems maintenance and improvements, all wrapped up in a multi-tasking, problem-solving, super organised do-er!

We are looking for a person who is self-motivated, a brilliant team player and communicator, but also happy to work autonomously and independently as required. Please see the candidate information pack for detailed information on remit and responsibilities for the role. 

We welcome applicants whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.  

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up. 

Our benefits package includes:

· Flexible working 

· Enhanced annual leave

· Homeworking allowance

· Occupational pension scheme

· Occupational sickness scheme

· Special paid leave provision

Child and adult at risk protection policy statement

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.

To apply

Please complete our online application form.

The closing date is 3rd November 2024 at 23.30 we encourage early submission of your application as we may close the process early.

Intention is to hold interviews on Wednesday 13 November 2024 in Bristol.

Questions?

Contact us via our website: Jon Egging Trust – Inspiration, Teamwork, Leadership, Employability

Please note: To become an employee at JET you must be able to produce evidence of your Right to Work in the UK.