Support Volunteer Roles
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you!What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you!What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
About us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..
The role in a nutshell:
Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you!What will you be doing?
Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.
How would you be supported in this role?
When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.
Why do we need volunteers in this role?
Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.
Additional information:
We offer a variety of flexible shifts for volunteers.
What skills, interests or experience might be helpful in this role?
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview: As an Office Administrator Volunteer, you will play a crucial role in supporting the administrative functions of our organisation. This position involves a variety of tasks, including:
- Filing documents
- Answering calls and emails
- Data entry
- IT support
- Managing databases
General Administrative Support: No professional background is required for general administrative tasks, and full training will be provided. However, specific roles such as IT support require existing IT knowledge and are better suited for individuals with a professional IT background. Volunteers are expected to commit to regular weekly sessions over an extended period due to the nature of the work.
Impact and Value: While these roles often occur behind the scenes, their importance cannot be overstated. The work you do each day is essential in contributing to positive changes and improving lives.
Prosecution Case Administration: After training, you may be asked to assist with prosecution case administration, which includes tasks such as populating case documents, transcribing interviews, and providing administrative support to investigating officers. This role may expose you to graphic imagery and video material but is vital in combating organised animal cruelty. You will have access to personal and sensitive information regarding individuals under investigation, so maintaining strict confidentiality is imperative.
Requirements:
- Commitment to regular weekly sessions
- Willingness to undergo training
- Strong attention to detail
- Ability to maintain confidentiality
- IT knowledge (for specific IT support roles)
Join us as an Office Administrator Volunteer and make a meaningful impact in our mission to create a better world for all animals.
The Animal Welfare Investigations Project investigates organised animal cruelty and rescues animals.
The client requests no contact from agencies or media sales.
Watford Mencap supports over 600 people with learning disabilities and their families in South West Herts. They are affiliated with Royal Mencap but are a self-funding and independent local charity that has provided services and support to local families for the past 70 years. They currently operate across 10 sites in Hertsmere, Three Rivers and Watford. It’s an exciting time of change for the charity, having recently bought a new building to bring together its head office and children’s centre along with their plans to develop a range of brand-new short breaks services in this exciting new central hub for the charity in Watford. Over the next 5 years they shall expand and develop this hub into a multipurpose site used by the charity and other local groups.
Watford Mencap is now looking to appoint their next Chair of Trustees – ideally, someone with previous experience of being a Chair or a Charity CEO who can demonstrate significant experience in helping an organisation with their strategy, governance and management. You will be enthusiastic about supporting people living with learning disabilities and want to Mencap develop the services they offer.
Trustees have a duty to ensure that the charity is well run, solvent, legally compliant, and working towards the charitable purpose for which it was established, and Trustee roles are an important and highly rewarding way to support an award winning organisation. Please note that Trustee roles are unremunerated voluntary positions, although reasonable travel expenses will be paid.
Watford Mencap is committed to equality of opportunity, supports, and encourages under-represented groups, and values diversity. We seek people from a wide range of backgrounds, who will bring a fresh perspective to the Board, and having reviewed existing Trustee's diversity, skills, and experience, Mencap are keen for the Board to reflect the diversity of the communities that they work with and therefore welcome applications from all sections of the community.
Please contact Heidi Earp, Director of Langton Not 4 Profit our retained consultants for further information on the role.
Why am I needed?
Tenovus Cancer Care’s Lovelight special Christmas Concerts are designed to support people affected by cancer, and to give families and friends an opportunity to come together to remember loved ones lost.
We need friendly volunteers to help our event team to ensure that our Lovelight concerts run smoothly. Come along and join us for an evening of music and candlelight. All funds raised from our concerts will go towards our vital support services which exist to give help, hope and a voice to all those affected by cancer.
What will I be doing?
Help with general event set-up
Welcoming and checking tickets on arrival
Selling raffle tickets
Lighting audience candles for moments of reflection during the concert
Bucket collecting
Tidying and packing away at the end of the event
Directing attendees and helping them take their seats
What skills do I need?
Good organisational skills
Friendly and welcoming
A good eye for detail
Event experience would be helpful but not essential
How much time do I need to commit?
The date of the concert is 28th November 2024, at St Peter's Church, Carmarthen. On the day of the concert, we would require volunteers to arrive around 5.30pm and stay until approximately 9.30/10pm.
What support will I be given?
You will be provided with an event brief prior to the concert and you will be supported by the events team on the day and joined by fellow volunteers.
What benefits can I expect?
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care - especially the people who access our cancer support services
The opportunity to meet new like-minded people and be part of #teamtenovus!
The opportunity to watch the concert and hear from talented artists and musicians including our very own Sing With Us choirs
You will also be able to learn more about the work of Tenovus Cancer Care and our vital services, on the night
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you love helping your community? Want to boost or enhance your communication skills while making a real difference? Looking for valuable experience community outreach, or volunteering?
If so, we have an incredible opportunity just for you! Neighbourhood Watch is organizing 250 events nationwide to help BT customers understand the Digital Switch. The events will be held in community venues such as libraries, community centers and village halls.
We’re on the lookout for enthusiastic volunteers to join us in making these events a success. And don’t worry if you’re new to the Digital Switch – we’ll provide all the training you need!
Responsibilities and duties
·Team Up: Partner with another volunteer to run an informative 3-4 hour event.
·Set the Stage: Help set up the room and create a welcoming atmosphere.
·Engage and Educate: Chat with BT customers, explaining the Digital Switch and sharing what Neighbourhood Watch is all about.
·Personal Connections: Interact with attendees one-on-one or in small groups.
·Feedback Fun: Collect feedback through surveys and learn what our community thinks.
·Share the Knowledge: Hand out information leaflets.
·Wrap It Up: Ensure everything is tidied up and attendees leave informed and happy.
Why It Matters:
Your role is crucial in helping BT customers understand the Digital Switch. You’ll be the friendly face of Neighbourhood Watch, making sure people know where to turn for support and creating a positive impact in your community.
Time commitment
·Each event lasts 3 to 4 hours.
·We ask that you attend at least one full event, but you’re welcome to join more!
Who We’re Looking For:
No prior knowledge is necessary – just bring your enthusiasm! Ideal volunteers:
·Love engaging and supporting people.
·Are available during daytime.
·Can attend online training sessions.
·Are able to travel to event locations.
·Share Neighbourhood Watch values.
Training Provided:
We’ve got you covered with two online training sessions:
·A 90-minute session.
·A 1-hour session.
Plus, you’ll have direct support from the Neighbourhood Watch team every step of the way.
Expenses
We will refund traveling to the event and refreshment.
Our mission is to support and enable individuals and communities to be connected, active and safe, which increases wellbeing and minimises crime.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you love helping your community? Want to boost or enhance your communication skills while making a real difference? Looking for valuable experience community outreach, or volunteering?
If so, we have an incredible opportunity just for you! Neighbourhood Watch is organizing 250 events nationwide to help BT customers understand the Digital Switch. The events will be held in community venues such as libraries, community centers and village halls.
We’re on the lookout for enthusiastic volunteers to join us in making these events a success. And don’t worry if you’re new to the Digital Switch – we’ll provide all the training you need!
Responsibilities and duties
·Team Up: Partner with another volunteer to run an informative 3-4 hour event.
·Set the Stage: Help set up the room and create a welcoming atmosphere.
·Engage and Educate: Chat with BT customers, explaining the Digital Switch and sharing what Neighbourhood Watch is all about.
·Personal Connections: Interact with attendees one-on-one or in small groups.
·Feedback Fun: Collect feedback through surveys and learn what our community thinks.
·Share the Knowledge: Hand out information leaflets.
·Wrap It Up: Ensure everything is tidied up and attendees leave informed and happy.
Why It Matters:
Your role is crucial in helping BT customers understand the Digital Switch. You’ll be the friendly face of Neighbourhood Watch, making sure people know where to turn for support and creating a positive impact in your community.
Time commitment
·Each event lasts 3 to 4 hours.
·We ask that you attend at least one full event, but you’re welcome to join more!
Who We’re Looking For:
No prior knowledge is necessary – just bring your enthusiasm! Ideal volunteers:
·Love engaging and supporting people.
·Are available during daytime.
·Can attend online training sessions.
·Are able to travel to event locations.
·Share Neighbourhood Watch values.
Training Provided:
We’ve got you covered with two online training sessions:
·A 90-minute session.
·A 1-hour session.
Plus, you’ll have direct support from the Neighbourhood Watch team every step of the way.
Expenses
We will refund traveling to the event and refreshment.
Our mission is to support and enable individuals and communities to be connected, active and safe, which increases wellbeing and minimises crime.
The client requests no contact from agencies or media sales.
Why am I needed?
At Tenovus Cancer Care our aim is simple – to provide cancer support information and services that encourage and empower people helping them to have an improved quality of life. However, we can’t do this without your help.
We’re looking for enthusiastic, engaging and committed volunteers to represent Tenovus Cancer Care within their local community by raising awareness of the work we do to support cancer patients and their loved ones. This role will play an essential part in promoting our services and letting people know what we can provide support with.
This might be using your communication and organisational skills to liaise with local GP surgeries or cancer services to share promotional materials, deliver talks or signpost individuals. Or liaising with a variety of organisations and contacts throughout your community to share the Tenovus message at a local level.
What will I be doing?
We are looking for volunteers to spread the word of the services the charity offers and to be a positive impact in your communities. We are open to new ideas and happy to work with volunteers on tasks. This role could include the below…
Identifying suitable locations/organisations/outlets for placement of Tenovus Cancer Care promotional materials in your local area
Making sure that Tenovus Cancer Care literature is readily available throughout the area
Hosting an information stand, providing a warm welcome to people affected by cancer in various local venues
Providing a point of access to Tenovus Cancer Care services
If you would be happy to do so, there is also the opportunity of:
Delivering short talks/presentations to small groups about our services
What skills and qualities do I need?
A friendly and enthusiastic approach with the ability to interact well with others
A positive attitude and a willingness to get involved
Good listening skills
Commitment to the role and good organisational skills
Understanding of the importance of confidentiality
Compassion
How much time do I need to commit?
Ideally you’ll be able to commit a couple of hours to complete an induction. The aim of the induction is to provide you with information about our services to enable you to take the lead on representing the charity at various events and venues. Thereafter this role is ad hoc, flexible and hours can be discussed when we meet.
What support and training will I be given?
You’ll receive induction training on being a Tenovus Cancer Care volunteer, together with a role-specific induction to your role
Our Support Services staff will be able to offer you advice, literature, information and guidance in your role
What benefits can I expect?
Experience of having contact with people affected by cancer in a hospital and other environments; as the direct contact for people using our services
Knowledge surrounding cancer support services and the satisfaction of knowing that you have directly helped people to take positive steps in receiving support
Experience in liaising directly with support services staff, health care professionals and others in the community
Access to all internal vacancies
Reasonable travel and food expenses will be paid in line with organisational policy
The chance to gain experience of helping a Tenovus Cancer Care charity and a voice to everyone affected by cancer
Access to our eLearning training facilities and accredited training programmes, which can increase opportunities for employability.
Where will I be based?
You’ll be home based with travel to venues throughout your local area
How do I apply?
Please contact our Volunteer Development Team by applying via the Apply Now link in this advert.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote
Salary: Unpaid
Commitment: 10-15 hours per week, work can be done at times to suit you with occasional time bound interviews and team meetings scheduled to suit your schedule (corporate speak for: ‘we’ll ask when works for you first!)
Role length: 12 months +
About us
Go Inspire International C.I.C. is a women founded charity with the purpose of bringing women together to grow and thrive as a community. We believe that the world will be a better place when all women are supported to become the best versions of ourselves, and that this will allow us to better challenge the discrimination we face.
We do this by creating community centres for women, delivering wellbeing education through our events and media platform and creating a resource hub to connect women to all the information and support they need.
Our core values are equality, intersectionality, sustainability, social connection, excellence and fun. These values permeate everything we do here at Go Inspire International C.I.C.
If you’ve ever wanted to experience working in a place where you and your ambition are fully seen, appreciated and supported, and you want to join a really fun, high energy, full of laughs and mega supportive team then this is the opportunity for you.
Job Description
You will work alongside our directors throughout 2024/5 to:
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Design the onboarding and offboarding process for staff and volunteers.
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Roll out and optimize the above.
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Manage recruitment of team members, including being at interviews and making decisions on who to bring on board.
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Build and manage the HR team, including staff and volunteer managers.
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Create and implement dispute resolution processes and policies.
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Develop and manage processes and policies to make working and volunteering with us a seamless, enjoyable and supportive experience for all.
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Be a point of contact for staff and volunteers.
Note: This role has been designed for a year to support in building and managing our HR systems and process but we would love to have you longer if it works for us both.
About you
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You’ve gotta be compassionate and really care about people and their development.
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Enjoy working with, and supporting people to be their best.
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Be proactive in coming up with, and implementing ideas, a do-er.
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Be confident in taking charge and owning this role, we’ll give you all the support you need to do this but you have to want to drive it.
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Love to bring joy, fun and passion into your work.
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Experience with recruitment and managing others (parenting definitely counts!).
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Experience in a HR role is a great bonus.
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If you nerd out on systems and processes you’re our kind of person.
Note: please do apply if you don’t tick all the above boxes. More than experience, we make decisions on team fit, willingness to grow and ambition
What we can give you
We care deeply about creating a team and environment that people love to be a part of, and not just so we can say that in our marketing! As such, we work hard to make sure that you:
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Are part of a connected team with regular meet ups and social events.
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Get the support to achieve your personal and professional goals.
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Get regular feedback to make sure you’re on track and growing.
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Have the opportunity to flex your creativity and propose and drive ideas forward.
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Be part of building an organisation that creates real positive impact in empowering women to not just survive, but to thrive.
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Work in a way that suits you and your unique needs, with support to identify your needs and implement solutions to meet them.
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And more than anything else, a team that sees you for who you are, and works to make sure you are reaching your true potential, your way.
And of course it goes without saying that fellow neurodiversies and those who think differently are so very welcome and celebrated in this space!
How to apply and what happens next
Please fill in the following application form, no need to attach a CV. If we think you could be a good fit we will invite you for an interview with the relevant member of the leadership team.
We will do our best to get back to you if we don’t think this role is for you but due to the high number of applications this isn’t always possible. If you don’t hear from us for two weeks do feel free to reach out, but often this means you didn’t get through to interviews this time.
Please don’t let this put you off from applying for other roles with us in the future though :) We love to hear from you and appreciate the time you put into the applications.
Any questions?
Get in touch with us!
Looking forward to hearing from you,
Marina (CEO)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
- Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
- Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
- Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
- Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
- Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
- Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
- Build relationships with regional and central office staff to ensure an effective flow of information.
- Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
- Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
- Support from the Chair of the branch
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support those feeling socially isolated and lonely within the local serving community? Could you spare a few hours a week to organise group activities that bring people together?
If so, we would love to hear from you!
What is a Community Connection Champion?
The aim of the role is to promote connection by developing and facilitating social groups and activities within the local serving community.
Tasks will include planning group activities that are sociable and of interest to the community. It also involves coordinating and delivering sessions. You will receive training and have support from a dedicated project officer as you establish a variety of groups.
What difference will you make?
Armed Forces life can bring its challenges when a loved-one is deployed overseas, or a family must move to a new location. Some people can find themselves feeling lonely or socially isolated, they may struggle to meet and connect with new people due to their confidence, work commitments or because they don’t live in Service Family Accommodation.
Community Connection Champions will play a vital role in tackling these challenges by creating welcoming, engaging group opportunities that bring people together.
What will you be doing?
Although every SSAFA Team has different needs, below are the main activities of a Community Connection Champion:
- Creating and Planning: Working with the Project Officer to plan, develop and organise groups and activities that are best suited to their local serving community.
- Communication and Teamwork: Keeping in touch with the local Community Volunteer Coordinator and attending s meetings.
- Networking and Engagement: Reaching out with those who are interested in attending activities, providing support and encouragement for them to attend, including those who face barriers to attending.
- Facilitating group sessions: Delivering group activities in line with agreed plans, signposting attendees to external support as required and in line with SSAFA’s safeguarding policy and procedures.
- Recording and reporting on activities: Sharing activity plans with the SSAFA Project Team, tracking attendance, and encouraging attendees to complete the relevant paperwork to support Project reporting and development.
What about training and support?
- Volunteers will need to complete E-learning courses covering topics including GDPR and safeguarding plus a 1.5hr webinar which focuses on understanding the impact of loneliness and social isolation, what helps to reduce those feelings and the skills needed to develop and facilitate groups.
- Support from a dedicated Project Officer who will work with you to plan and develop the groups and activities.
- Support from your local Community Volunteer Coordinator and SSAFA’s Regional and Central Volunteer Operations colleagues.
- Access to a range of e-learning courses, resources and local opportunities to keep your knowledge and skills up to date.
- Regular meetings and events to learn and share information.
- Reimbursement of out-of-pocket expenses.
- Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.
What can you gain from this volunteering role?
- Give back to the serving community
- Support people in your local serving community using your patience, time and life experience, helping them to build local connections.
- Support and friendship from your local SSAFA Serving Community Team and the wider SSAFA community
- Gain experience, training and skills that you can highlight on your CV and in job interviews, such as planning sessions, organising activities and group facilitation.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What are we looking for?
- Friendly and approachable people with great communication skills.
- Excellent understanding of the importance of boundaries and confidentiality
- Non-judgemental approach and alignment with SSAFA’s values
- Some experience of delivering groups sessions or team leadership is beneficial but not essential as training will be provided
- A willingness to adhere to all relevant organisational policies and procedures.
This role would suit someone who would like to make a regular weekly commitment of a couple of hours.
As this is a new initiative, we are keen to understand what works to support the local serving community. We expect groups to run in the evenings and weekends, as well as during the week.
A typical group might run once weekly for a 6-week period. Face to face sessions are likely to run in community venues such as community centres but we also want to explore how virtual groups can be used to support those who can’t access face to face sessions.
Please note this is a volunteer role and does not form part of any contract of employment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English. If so, this could be the role for you.
Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.
What is a caseworker?
Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan. Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service. We need you to join your local SSAFA team to help us achieve this.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.
What does this role involve?
• Contacting clients and arranging to meet them at a mutually convenient time
• Meeting clients and completing a form to assess their circumstances
• Sign-posting clients onto local services providing specialist advice
• Keeping in touch with your branch so they know your availability
• Keeping up to date with training and SSAFA news so that you are best able to support clients
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser
• Volunteering within the standards and values of SSAFA including observing our policies such as the
Volunteering policy and data protection policy (these will be covered in your training and local induction.)
What can you gain from this volunteering role?
• Support people in your community with a military background and their dependents
• Use your skills, knowledge and life experience to benefit others
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support will you receive?
• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact. •
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
What skills or experience do you need?
• Good listening and communication skills including written and spoken English
• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role
• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms
• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability
• Access to public transport or a car to travel to appointments with clients
• Friendly and approachable with some experience of coordinating people and admin
• Practice confidentiality and data protection in line with SSAFA policies.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience
References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)
Is a criminal record check required? Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.
The client requests no contact from agencies or media sales.