Support Service Manager Jobs in London, Greater London

Location: Remote working in the UK, with travel when required

Responsible to: Director of People & Operations

Salary: Starting at £60,000 per annum, moving to £65,000 after a year of service

Contract type: Full-time/Permanent, 37 hours a week

Closing date: Friday 1st November 2024 at 9 AM

Interviews: We will be interviewing on a rolling basis, please apply as soon as possible.

Who we are

Speakers for Schools is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools. 

We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity. 

By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.

Role Summary

Reporting to the Director of People & Finance, the Head of Finance will oversee financial activities in the charity with the support of a team of two.  The Head of Finance is responsible for overseeing the financial management, planning, and reporting functions to ensure the charity's fiscal health and compliance with regulatory standards. This role takes responsibility for developing and implementing financial strategies, managing budgets, forecasting, and financial risk, as well as ensuring accurate financial records and reporting for both internal and external stakeholders. The Head of Finance works closely with SLT to align financial planning with the charity's mission and business plan, provides financial insights for decision-making, and ensures that funding is managed efficiently to maximise impact. Additionally, they line manage the finance team and liaise with auditors, HMRC, pension bodies and fundraising stakeholders as required.

Key Duties/ Responsibilities:

Strategic Purpose:

• Oversee the financial operations of the charity
• Implement robust internal financial controls and compliance with the Charity’s accounting/finance policies and procedures
• Responsibility for compiling annual budgets, 3-yr forecasts (budgets, cashflows, reserves)
• Provide strategic advice to the trustees on all aspects of finance and taxation

Engagement:

• Collaborate with HR to ensure delivery of payroll
• Act as first POC with the bank for all banking matters
• Work with HMRC on PAYE, VAT and Corporation tax issues
• Line manage the Finance Team
• Be the "technical expert" across the Finance function, advising on best practice and the application of accounting standards across the business
• Working with the finance team to implement systems/processes to prevent errors in data collection and calculations
• Support with the income related activities of the Fundraising and Business Development teams
• Preparing timely and accurate financial information reports to senior executives, stakeholders, and board members.

Delivery:

• Responsible for cash management, and manage cash flow by tracking transactions and regularly reviewing internal reports to inform working capital requirements
• Monitoring ongoing budgetary performance and efficiency and the production of monthly management accounts
• Responsibility for financial postings to the charity accounting system
• Manage all aspects of financial management and ensure financial procedures, policies and systems are up to date and fit-for-purpose
• Claiming gift aid in a timely manner
• Submitting the monthly pension file to the Pension Administrator in a timely manner
• Process all payments to suppliers, staff and HMRC in a timely manner
• Deliver an efficient month-end and year-end process
• Continuously improve the accounting systems, including payroll and invoicing
• Ensure that all financial transactions are properly recorded, filed, and reported
• Lead the audit process, working with auditing services to ensure proper compliance with all regulations
• Preparing and submitting the VAT return for the charity on a quarterly basis
• Filing corporation tax, charity and Companies House returns
• Undertake any finance-related activities necessary to support the charity
• Providing financial training for non-financial managers

Skills /Experience / Knowledge:

Essential:

• Qualified accountant (ACA, ACCA, CIMA or equivalent)
• Proven experience in a senior finance role, with knowledge of financial planning, budgeting, forecasting, and financial risk management
• Experience working in the charity sector, with a strong understanding of charity accounting standards and relevant tax regulations
• Ability to oversee cash flow, financial transactions, and ensure regulatory compliance.
• Experience with HMRC compliance, pension administration, and ensuring regulatory adherence
• Proficiency in financial reporting, including producing management accounts and presenting to stakeholders.
• Experience in line management
• Strong interpersonal skills

Desirable

• Proficiency with Xero accounting software and financial systems
• Strong IT skills
• Strong collaboration skills with internal teams

Speakers for Schools Values

PASSION: We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages. 

AGILITY: We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt. 

INTEGRITY: We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with. 

COLLABORATION: We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress. 

DIVERSITY: We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship. 

Benefits offered at Speakers for Schools:

• 25 days annual leave plus bank holidays

• Morning of your birthday off

• Pension scheme

• 3 voluntary days per year 

• Wellbeing programme 

• Enhanced maternity/paternity/adoption package 

• Subsidised office furniture 

• Perkbox

• £500 a year training allowance

Diversity at our core

Speakers for schools is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to us.

The Application Process:

Please apply as soon as possible by submitting your application through our recruitment portal. 

The deadline to submit your application is Friday 01 November 2024 at 9 AM. Please note that we reserve the right to close this advertisement early if we receive a high volume of suitable applications 

We will be interviewing on a rolling basis, please apply as soon as possible.

Speakers for Schools is committed to safeguarding the young people we work with and expects all staff members to share this commitment. Appointees are subject to a DBS check.   Having a criminal record will not automatically exclude applicants. You are also required to have the Right to Work in the UK for this role. 

If you have not heard from us two weeks after the closing date, please presume your application has been unsuccessful.   

Job title: Counsellor/Psychotherapist/Psychologist

Salary: £32,076

Hours of work: 5 days

Duration of contract: March 2025

Accountable to: Senior Counselling Psychologist

IKWRO - Women’s Rights Organisation is a registered charity (number 1151507) which supports Middle Eastern women and girls living in the UK who are facing “honour” based violence, forced marriage, domestic violence or female genital mutilation.

As well as providing support to individual women and girls, we run training for professionals and campaigns for better laws and policies to protect women’s rights.

We are recruiting a counsellor that speaks either Farsi, Dari, Kurdish, Turkish or Arabic, who is able to model skills in safely engaging women based on mutual collaboration, trust and empowerment.

Above post is open to women only and are exempt under the Sex Discrimination Act 7(2) (d) and (e) and the Race Relations Act 5(2) (d) 1976. No agencies please. 

Closing date: 03/11/2024

Interview: Week commencing of 04/11/2024

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Description:

Duties and Key Responsibilities:

1. Client Care: provide high-quality, trauma-responsive advocacy and emotional and practical support to women in contact with, or at risk of being in contact with the criminal justice system
2. Monitoring and Evaluation: accurately document all client interaction on Women in Prison’s case management database, working in line with Women in Prison’s case management policy at all times
3. Communication: develop and utilise a variety of strategies to communicate effectively with women using our services, colleagues, external organisations, stakeholders and the general public

Dementia Carers Count has an exciting opportunity for a remote role as our Communications & Digital Engagement Officer within our comms & growth team to help raise awareness of DCC.

Job Title: Communications & Digital Engagement Officer 

Reports to: Marketing and Communications Manager 

Contract: Permanent contract 

Hours:    35 hours / week (28 hours / week considered, spread across 5 days)  

Salary: £32,000 FTE pa

Location: Remote with periodic days in London required 

Job purpose  

To support and deliver effective communications, including marketing and digital engagement activities, which raise awareness of Dementia Carers Count and foster connections with our community of carers, campaigners and donors. Your work will help us reach and support more carers, raise funds and campaign for changes which will ensure that no dementia carer feels isolated, invisible or alone.

Key responsibilities   

•Understand our cause, linked issues, and how these are publicly perceived 

•Horizon scan to spot social and news trends as well as potential influencer targets 

•Manage our social platforms, keeping abreast of media and public zeitgeist about our cause and related issues. You will design and deliver paid advertising campaigns and monitor, respond, share, engage, comment on posts, according to our guidelines and with responsibility for reputation management 

•Share audience insights with colleagues to ensure effective stewardship of all our defined audiences 

•Support development of media relationships. You will curate press and media lists and respond to media queries, with shared out of hours responsibility.

•Draft statements and press releases and pitch ideas for articles and features, developing copy as needed and tracking coverage 

•Support user-led story telling as part of content creation, including interviewing carers about their experiences and identifying opportunities to share carers’ voices in our materials 

•Draft website copy and develop assets for digital use and printed materials which communicate our key messages and brand and which support specific campaigns 

•Review and monitor evaluation and reporting metrics to provide regular and campaign-based management information relating to the success of digital and media activity 

•Support effective cross-organisational internal communication 

•Adhere to all relevant legislative and regulatory obligations relating to marketing, digital and communications 

•Carry out other duties commensurate with this post as requested. 

The Association of Chairs (AoC) is looking to offer a 6-month, 3-day a week role, ideally suited to someone looking for a first job or to gain experience in the charity sector. The role will be an opportunity to learn about all the different aspects of running a small non-profit organisation, from putting on events and evaluating their impact, to producing a range of engaging communications and marketing our services to our members. 

You will work as part of a friendly, small team to deliver and evaluate our training programme, produce digital content and reports and provide a high level of customer service. Full training will be provided on using AoC’s digital platforms and other aspects of the role as needed.

Why work for the Association of Chairs?  

The Association of Chairs (AoC) champions chairs of charities and non-profits across the UK and supports them to lead their boards and govern their organisations effectively. We offer a unique peer network, a lively programme of specialist training and events, and a variety of digital resources. We have an established membership base and a growing number of newsletter subscribers and followers on social media. 

AoC is in an exciting period of growth and change. We have recently launched our new 3-year strategy which will see us expand our membership community and offer a wider range of products, services and member benefits to chairs of charities across the UK. We are completing a brand refresh and are about to start work on a new website connected to a member portal and CRM. 

What are the benefits for you?  

This is a key support role in a well-respected and well-networked charity. Additional benefits of the role include:  

• Hybrid working between home and our office in a lively co-working space for charities and social enterprises near London Bridge 

• Ability to work flexible hours

• Training and development opportunities   

• Pension (4% of eligible earnings) 

• Access to our Employee Assistance Programme 

• Time off for trusteeships or other governance roles 

• An opportunity for wide exposure to the charity and non-profit sector 

Want to know more? Check out our full information pack to learn more about our important work and who we're looking for.  

Our client, a leading London University, is seeking to recruit a temporary Head of Student Casework on a full-time basis (35 hours per week). This role is for an initial 3-month period, with hybrid working—3 days on-site and the remainder remote—and an immediate start.

Key responsibilities include:

• Advising on student casework policies and procedures.
• Ensuring the student code of conduct and related policies remain relevant.
• Monitoring statutory requirements and national developments in student casework.
• Contributing to the development of casework-related policies and guidelines.
• Overseeing quality assurance processes and providing accurate advice on standards.
• Offering expert guidance in panel meetings to ensure adherence to policies.
• Managing effective triaging and oversight of all casework, providing updates on live cases.
• Supporting team members with complex cases and serving as the escalation point.
• Liaising with external parties, including the Office for Independent Adjudication (OIAHE) and legal advisors.
• Establishing strong relationships with key stakeholders and internal teams.
• Keeping senior executives informed of significant casework matters.
• Developing effective communication strategies for engaging with students and staff.
• Representing the department on key committees (e.g., Equality, Diversity, and Inclusion).
• Collaborating with the students’ union to support students during casework procedures.
• Line managing the Casework Team to ensure efficient service delivery.

To be considered, you will have:

• Experience in a Student Casework environment from within Higher Education.
• Strong administrative skills and a keen eye for detail.
• Proven line management experience, leading high-performing teams.
• Excellent problem-solving, communication, and organisational abilities.
• Expert knowledge of regulatory issues, safeguarding, and student misconduct.
• Strong IT literacy.

The post requires immediate or short-notice availability.

Job Title: Advocacy and Campaigns Officer
Contract: 12 Months Fixed Term
Hours: Part Time (15-18 hours per week)
Salary: £25,290 - £27,100 FTE
Location: Homeworking

About Us:
Pathfinders Neuromuscular Alliance is a user-led charity dedicated to promoting choice, control, and quality of life for teenagers and adults with muscle-weakening conditions. We strive to empower our members by ensuring they have access to essential support, resources, and opportunities to thrive in their communities.

The Role:
Are you passionate about advocacy and driven to make a real difference in the lives of individuals with muscle-weakening conditions? We are seeking a dynamic Advocacy and Campaigns Officer to lead the expansion of our advocacy services and drive impactful campaigns. In this role, you will be instrumental in shaping our advocacy provision across housing, healthcare, social care, and benefits, ensuring that our members feel empowered to express their needs and rights.

Key Responsibilities:

• Develop and manage the advocacy service, supporting members in navigating complex systems of support.

• Conduct outreach and marketing efforts to raise awareness of our advocacy services.

• Create and maintain a database to track advocacy needs and support, informing future funding applications.

• Lead our campaigning initiatives, collaborating with members and stakeholders to highlight key issues and drive policy changes.

• Produce engaging campaign materials for our website, newsletter, and social media platforms.

Who You Are:
You will have at least two years of experience in advocacy or advisory roles, ideally connected to housing, healthcare, or social care for disabled individuals. Your understanding of the challenges faced by those with muscle-weakening conditions is essential. Strong communication and organisational skills, combined with a commitment to equality and diversity, are crucial for this role.

Why Join Us?
This is an exciting opportunity to play a vital role in advocating for those seeking better support and influencing policy for better services. As part of a passionate team, you'll have the chance to drive meaningful change and contribute to the development of a supportive community.

Application Details:
To apply, please send a completed application form by Sunday, 10th November at 11:59 PM. Interviews will be conducted between 13th-22nd November. You can download the application form from our website or request it via email.

Join us at Pathfinders Neuromuscular Alliance and help empower individuals to take charge of their health and future!

Job Title: Gardener Project Officer for Young Marketeers Sheffield

Position Type: Freelance

Reports to: Development Manager

Based at: Home-working and at schools in Sheffield

Working Hours: 14 days @ £165 per day from March – July (£2310); 8 x school gardening sessions at £110 per session plus 1 day planning @ £220 (£1100). Total budget £3,410 + expenses

Contract: Temporary 

Job Purpose

· To manage the delivery of Young Marketeers in Sheffield in four primary schools

Background to School Food Matters

School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.

Young Marketeers

This much-loved programme was started in London in 2012. It is now running in 12 cities across England and is funded by the National Lottery Community Fund for three years.  The programme provides hands-on opportunities for children from primary schools to grow fruit and veg from seed to sell at their local market. Young Marketeers is also a platform for School Food Matters to promote food education to schools and communities as a way to support children to live happy and healthy lives.  Children learn the art of growing veg from seed, and market traders will share their secrets on how to create a winning market stall.  Primary schools will be visited by our gardener in March/April and then again in May/June and receive further tips on how to ensure a bumper crop. And in July, they head to the market to sell their produce, and to meet the mayor!

Key Tasks include:

· Recruit four schools to take part in Young Marketeers

· Build and maintain relationships with teachers, teaching assistants and senior leaders to ensure the smooth running of the project

· Build and support relationships with contacts in partner organisations

· Schedule, organise and deliver

o One assembly in each school

o Two food growing sessions in each school

o One market trader training session in each school

o Market Day in the city centre in July for four schools

· Maintain accurate records relating to the programme

• Complete monitoring and evaluation forms in accordance with instructions from our Evaluation team
• Take photos of workshops and events where possible
• Keep Development Manager fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures

• Maintain the ethos of the charity and positively promote our work at all times

Person specification

Essential  

· Experience of delivering food growing sessions to children

· Knowledge of fruit and vegetable growing

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Experience of building relationships with partner organisations and individuals 

· Ability to work in a team, and seek help when needed

· Self-motivated and optimistic with a can-do attitude

Desirable  

· Experience of working for a charity or not for profit organisation

Experience of working in primary schools and engaging children

Job Title: Gardener Project Officer for Young Marketeers Newcastle

Position Type: Freelance

Reports to: Development Manager

Based at: Home-working and at schools in Newcastle

Working Hours: 14 days @ £165 per day from March – July (£2310); 8 x school gardening sessions at £110 per session plus 1 day planning @ £220 (£1100). Total budget £3,410 + expenses

Contract: Temporary 

Job Purpose

· To manage the delivery of Young Marketeers in Newcastle in four primary schools

Background to School Food Matters

School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.

Young Marketeers

This much-loved programme was started in London in 2012. It is now running in 12 cities across England and is funded by the National Lottery Community Fund for three years.  The programme provides hands-on opportunities for children from primary schools to grow fruit and veg from seed to sell at their local market. Young Marketeers is also a platform for School Food Matters to promote food education to schools and communities as a way to support children to live happy and healthy lives.  Children learn the art of growing veg from seed, and market traders will share their secrets on how to create a winning market stall.  Primary schools will be visited by our gardener in March/April and then again in May/June and receive further tips on how to ensure a bumper crop. And in July, they head to the market to sell their produce, and to meet the mayor!

Key Tasks include:

· Recruit four schools to take part in Young Marketeers

· Build and maintain relationships with teachers, teaching assistants and senior leaders to ensure the smooth running of the project

· Build and support relationships with contacts in partner organisations

· Schedule, organise and deliver

o One assembly in each school

o Two food growing sessions in each school

o One market trader training session in each school

o Market Day in the city centre in July for four schools

· Maintain accurate records relating to the programme

• Complete monitoring and evaluation forms in accordance with instructions from our Evaluation team
• Take photos of workshops and events where possible
• Keep Development Manager fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures

• Maintain the ethos of the charity and positively promote our work at all times

Person specification

Essential  

· Experience of delivering food growing sessions to children

· Knowledge of fruit and vegetable growing

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Experience of building relationships with partner organisations and individuals 

· Ability to work in a team, and seek help when needed

· Self-motivated and optimistic with a can-do attitude

Desirable  

· Experience of working for a charity or not for profit organisation

· Experience of working in primary schools and engaging children

Client Advisor and Trainer

We are looking to recruit a Client Advisor and Trainer to join a mission-led organisation, supporting a friendly and dynamic training team.

Position: Client Advisor & Trainer

Location: Remote

Hours: Full-time, 35 hours per week (open to flexible working options)

Salary: £37,836 per annum

Contract: Permanent

Close Date: Midnight 3rd November

First interviews: 21st November in London (in-person)

Second interviews: 21st November in London (in-person)

About the Role

The Outcomes Star touches many aspects of service delivery, from interactions with clients and practitioner skills to supervision and strategic decisions. Facilitating learning through training is a key aspect of the organisations work and is essential to the effective implementation of the Star. The process of implementation can support positive organisational change but needs time and appropriate attention.

The Client Advisor & Trainer is a critical part of how the team supports clients, through building relationships, delivering training, supporting, and practically helping clients to use the Star well.

Overview of responsibilities and main tasks:

• Deliver and Coordinate Training: Provide both remote and face-to-face training, or coordinate others to do so.
• Client Relationship Management: Maintain ongoing relationships with clients, offering continuous support and reviewing implementation plans.
• Train & Support Licensed Trainers: Deliver high-quality training and provide flexible support through various means.
• Internal Coordination and Development: Liaise with colleagues to ensure a coordinated approach and contribute to the development of new courses and resources.
• Represent Triangle at events and deliver presentations about the Star.
• Assist clients with the Star Online application and support colleagues with specific projects.

About You

We are looking for an experienced trainer with the ability to develop and build strong relationships with both clients and colleagues.

You will have/be:

• Excellent organisation and record-keeping skills
• Self-motivated with ability to work independently
• Ability to prioritise competing pressures and meet deadlines
• Adaptable and flexible; with the ability to work in the ever-changing context of a growing organisation
• Responsive to client needs, able to take initiative with a creative problem-solving approach
• Excellent communicator with good interpersonal skills; able to work effectively independently and as part of a small team collaborating well with colleagues
• Committed to delivering a good service to clients and helping them make a difference to the people they support
• Good IT skills including MS Office

About the Organisation

The organisation is an employee-owned values-based Social Enterprise behind Outcomes Star. As an employee-owned organisation, all employees are engaged in the development of the organisation through a Trust Board. Outcomes Star partners with housing, health, and social care providers to improve service through our engaging and practical tools that make change visible, understood and possible.

What you can expect

• A purposeful, caring and inclusive team operating within an employee-owned trust
• An opportunity to grow and develop yourself through your work
• To be empowered to lead and self-manage with the support of a highly committed team around you
• Opportunities to be involved in projects outside the scope of your role.

Benefits include:

• Laptop and mobile phone provided for work purposes
• Open to flexible working arrangements
• Cash health plan, generous pension scheme, employee assistance programme
• 25 days’ annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas
• Paid volunteering time
• Opportunities for personal development

The organisation is committed to creating a happy, healthy, purposeful work environment in which everyone is supported and empowered to do their best work. We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, so they are always eager to further diversify the organisation.

You may have experience in areas such as Training, Training and Development, Learning, Learning and Development, Development, L&D, Training Manager, Training and Development Manager, Learning Manager, Learning and Development Manager, Development Manager, L&D Manager, Client Support, Customer Support, Programme Support, Online Support, Training and Support.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Rainbow Migration, the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system, is recruiting a Legal Officer to advise and help improve the representation of LGBTQI+ people seeking asylum and help change the asylum and immigration system to one that treats everyone with compassion, dignity and respect.

We are looking for a qualified solicitor or barrister with valid practising certificate, or already accredited to Level 3 OISC, with two years’ experience in providing advice and representation in asylum including working in legal aid.

You will be responsible for the day-to-day delivery of the legal advice service. Under the guidance of our Legal Service Manager, you will also build capacity amongst legal representatives by designing and delivering training, giving second tier advice and developing and coordinating a network of practitioners working in this area. You will use the knowledge you gain in this role to help deliver Rainbow Migration’s policy work, such as inputting into policy papers and meeting with partner organisations when required.

We will also consider applications from people who do not want to do the policy elements of the job, but to instead focus on first and second tier advice. Please mention in your covering letter if you are applying for this option.

This is a unique opportunity to build on your experience as a lawyer to improve representation across the sector and create change in government policy and practice. You will be supported to develop as a specialist lawyer and in your policy skills.

Responsibilities will include:

· Deliver one-off advice to adult LGBTQI+ people seeking asylum and work with colleagues to refer them to quality legal aid and pro bono lawyers

· Provide casework assistance e.g. helping to prepare witness statements, making referrals to other specialist organisations and taking other urgent steps (whilst not representing service users or maintaining a caseload)

· Provide occasional advice (within competence) on other issues affecting asylum and partnership service users such as asylum support, legal aid, trafficking, family reunion or community care

· Deliver second tier advice to the legal representatives of LGBTQI+ people seeking asylum and other charities and professionals

· Work with the Legal Service Manager to design and deliver training to lawyers, NGOs and other professionals

· Write blogs and articles on asylum and immigration policy and legislation as they apply to LGBTQI+ people

· Contribute to policy and briefing papers

· Assist with preparing guidelines and briefings for legal services and pro bono lawyers

The Legal Officer will not be providing direct legal representation of service users. However, the role includes substantive advice and casework within the scope of legal support and referrals for our service users, as well as merits testing and second tier advice.

Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are: 

· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration. 

· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us. 

· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services. 

· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system. 

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements. 

We welcome applications from candidates with lived experience of going through the UK asylum or immigration system or who have been subject to immigration control. We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet the necessary criteria in the person specification.

Owing to the nature of the work, the successful applicant will be required at the point of conditional job offer to disclose all spent and unspent criminal records and subsequently to undergo an enhanced DBS check. See our website for more information.

Contract Type: Permanent.

Hours: Full-time (35 hours per week). Working part-time or job-sharing will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.

Salary: Starting at £40,175, with potential annual step increases up to £44,868 (pro-rata for part-time employees), plus statutory employer’s pension contribution. In addition to an annual step increase, the trustees consider giving a separate inflationary increase every April. 

Location: Remote or from Rainbow Migration’s offices in central London. Hybrid working will also be considered. The successful candidate could work from anywhere in the UK but would be expected to occasionally travel to London and other parts of the country for meetings and events. At the time of posting this advert, none of our staff are going into the office every day. Please contact us if you have any questions.

Annual Leave: 25 days per year rising after 24 months by 1 day after each year of service to maximum of 28 days per year (pro rata if working part-time).

Benefits:

· Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)

· Enhanced parental leave and pay

· Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependents leave (up to four days, pro rata for part-time staff)

· Separate salary step and inflationary increases considered every year

· TOIL system

· Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year

· Policy on staff loans or salary advances for difficult times

· Work laptop and mobile phone

· Training and learning opportunities

· Employee telephone counselling service

· Clinical supervision for staff delivering services

How to apply

Closing date: Applications will be reviewed on a rolling basis.

Interview date:  Interviews will be scheduled on an ongoing basis in response to applications received.

Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email in the JD.

Please send:

1. Your CV

2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)

to the email address in the JD.

3. Optional: please use this link to complete a monitoring form (link in the JD)

In your statement, please:

1. Give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary criteria for the role, and if you meet any of the advantageous criteria. Skills and experience could be from training, volunteering, interests or life experience

2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)

3. State how many hours a week you wish to work and if you have a preferred pattern, or if you are applying as part of a job-share

4. If you do not want to do the policy elements of the job and instead focus on first and second tier advice, please mention this.

By submitting an application, you:

1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.

2. Declare that to the best of your knowledge and belief, the information provided with your application is true and correct and that you understand that any false information or statement given will justify the dismissal from Rainbow Migration if appointed.

3. Accept that, if successful, you will be required to disclose all spent and unspent criminal records at the point of conditional job and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check.

We are proud to be a member of the Experts by Experience Employment Network (please see the JD for web address), which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources at the website in the JD which may help in preparing your job application.

Privacy notice

If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy (link in the JD). Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store your data for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.

Job Title: Referral Co-ordinator, Newham

Salary: £9,956 Actual (£24,890 FTE)

Working Hours: 14 hours Per week (to include 

End of Contract:31st March 2025 (extension subject to funding) 

Location: Newham office based with some home working

Benefits: NCT membership with access to exclusive benefits, pension  scheme, 30 days annual                                                   leave plus 8 bank and public holiday.

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, health inequalities, feeding difficulties or poor mental health.

This postholder is the first contact for referrals made into a perinatal programme supporting migrant marginalised women who experience many barriers to accessing maternity care. The role requires excellent communication and the ability to be sensitive, patient and non-judgmental. Responsible for managing an empathetic, integrated and person centred experience for women referred for perinatal support.

Responsible for converting referrals into impactful support, keeping them informed by building rapport, sharing information about the project, providing resources and service details, maintaining ongoing effective communication as required, liaising with health professionals to ensure a joined up approach to service user wellbeing. Keeping referrers and project website up-to-date with service provision, documenting referral procedures and assisting with the sourcing and coordination of baby bundles for clients.

NCT is a charity committed to social justice and Equity and Diversity, believing inclusion is everyone’s responsibility. We believe we all have a collective responsibility to demonstrate our commitment to celebrate diversity, challenge inequality and build an inclusive workforce and environment, so all our people can thrive, and we can best represent and meet the needs of the pregnant women, new parents, families, and communities we serve.

This role is based in a Newham office with some home working

About the Role

Some of the key responsibilities of the role include:

• Making contact with women referred into the perinatal programme, using interpreters as required, sharing information about the service, answering questions and inviting them to attend scheduled groups where further support is offered.  Communicating with other team members for support as required.
• Liaising with local health professionals and referrers to maintain strong relationships and clear referral pathways, responding to referrals, keeping referrers up-to-date and ensuring they have a clear understanding of the programme and can make appropriate referrals.
• Ensure all referrals and actions are logged onto the case management software, maintaining activity on the system by regularly inputting data and updating client notes.
• Administrative tasks, including the monitoring of the project email inbox, keeping the project website up to date, managing shared spreadsheets ensuring they’re up-to-date and assisting with the sourcing and coordination of baby bundles for clients

You must have excellent communication skills and be able to build relationships and create a rapport with a wide range of people easily, providing non-judgmental, sensitive communication with clients, using patience and active listening skills. You must be able to confidently prioritise your own work, be highly organised and able to work independently.
The role is 14 hours per week which will need to be worked over a minimum of three working days, one being either a Monday or Wednesday. This is largely a community-based role, working from a project office with some home working.

About you

• Have excellent communication skills and be able to build relationships and create a rapport with a wide range of people. Providing non-judgmental, sensitive communication with clients with patience and active listening skills.
• Have experience of supporting and/or working within marginalised or vulnerable communities and understanding the challenges they face.
• Have resilience when hearing people sharing emotionally difficult circumstances
• Good IT and database skills and excellent attention to detail

If so, please read the job description via our website.

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. 

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: 29/10/2024
Interviews: Friday 8th November 2024 in person in Newham

Interview format: Will be in person at a venue within Newham. The interview will be a mixture of open and competency-based questions, including a basic IT test.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. In the UK, IRW has a partner whose main role is to raise funds, raise awareness, carry out advocacy and support domestic programmes: this partner is called Islamic Relief UK (IRUK).

Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Digital Partnerships Coordinator’ on a full time, permanent basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

The purpose of the role is to maintain existing and develop new partnerships with social media influencers, and digital publishers, to broaden the reach of Islamic Relief UK’s messaging and campaigns, as part of Islamic Relief UK’s wider influencer programme.

To raise funds for Islamic Relief’s life-saving programmes by leveraging new and existing digital partnerships.

The successful candidate must have:

• Demonstrable experience of implementing digital engagement and social media campaigns to garner support for a cause
• Understanding of the major technology-driven changes and trends affecting the online media and advertising industries
• Experience of creating convincing proposals, pitch documents and/or presentations to attract new partnerships or sponsorships
• Excellent written and verbal communication skills.
• Managing influencer marketing campaigns and/or campaigns with digital/social media publishers
• Recruiting high profile individuals and/or social media influencers to support marketing campaigns
• Developing digital content geared towards the British Muslim community
• Experience in live video production, and utilising live video to deliver engagement and communicate interesting and/or urgent messages to supporters and would be supporters
• Relationship and stakeholder management
• Negotiating and influencing, both internally and externally
• Understanding of charity/third sector marketing
• Be able to deliver presentations and sell new ideas at board level.

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

Are you passionate about making a difference in women's health and wellbeing?

Since 1932, The Bridge has been at the forefront of supporting our community, and we're looking for a dedicated Head of Finance to lead our financial strategy and management. In this vital role, you will lead on the financial processes, manage budgets, and ensure compliance with accounting standards.

Your expertise will be instrumental in maximising our income streams while providing insightful financial analysis to support decision-making.

If you have a strong background in finance, experience in the charity sector, and a commitment to our mission, we want to hear from you!