Support Planner Jobs
Title: Housing Officer
Location: Activity-based/Hammersmith
Contract type: 1 year Fixed term contract
Hours: Full time 35hours Monday - Friday
Salary: £36,321
Closing date: midday Monday 9 September 2024
These are exciting times for Women's Pioneer Housing. We have recently achieved planning permission for two new developments and over the next 2 years, we will be developing over 160 new homes for single women in West London, including brand new offices on our site at 227 Wood Lane.
Founded in 1920 by women and men who understood the challenges faced by women trying to secure affordable, safe and independent housing at the time. The need for safe, secure, affordable housing for single women is as great as ever. We remain committed to making a positive difference to women’s lives by providing high quality homes and services.
Reporting to the Housing Services Manager, we are looking for a Housing Officer to join a small team in a busy, fast-paced environment. You will manage a patch of approximately 260 properties in West London and will be responsible for managing rent and service charge collection, lettings and antisocial behaviour, as well as supporting our residents with general enquiries. We work with colleagues across all areas of the business to provide an excellent service for our residents, helping drive up resident engagement and satisfaction, as well as meeting key performance targets.
Ideally you will bring direct experience in these areas however, relevant transferable skills are as important. You must be an effective communicator be organised, empathetic and understand the need to create effective resolution outcomes. You will be visiting residents in their homes, talking to them on the phone and corresponding with them in writing so excellent interpersonal, verbal and written communication skills are crucial for this role. You will also be working with external agencies, including the Police and Social Services and be capable of forming effective partnership arrangements.
You will be equipped with mobile technology to deliver a flexible service, visible and accessible to our residents. We want individuals who are able to find positive outcomes and who can demonstrate a passion for customer service with residents at the heart of what you do.
What you bring will allow you to work collaboratively with staff across the organisation and with our residents where you will professionally and positively interact with different groups of people, building relationships where you are trusted and inspire confidence. You must be able to prioritise your work, pay attention to detail and ensure you meet tight deadlines.
You will contribute to ensuring our quality standards are met and our services deliver in meeting our residents’ expectations. To do this you will be able to translate and apply information, policies and legislation, demonstrating excellent verbal and written communication skills in your dealings with stakeholders. Your IT skills will bring a proven ability in the use of various software packages to accurately populate and record information.
To have an informal discussion about the role please call us to speak to Natasha Roberts, Director of Operations.
Your completed application must be sent to our HR Mailbox by midday on Monday 9 September 2024 and must include:
- Your CV
- A supporting statement explaining how you meet the requirements of the role
- A Completed Diversity Monitoring Form
Interviews will be held during the week commencing 16 September 2024 at our offices in Hammersmith, West London.
To offer single women access to safe, secure and good quality affordable homes and services that enable women to live a good quality of life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an entusiastic and caring Operations Officer who will be responsible for the day-to-day operational activitites of the organisation focused on patient support and project delivery. The role will involve a close working relationship with our Fundraising and Events Officer, and our Board of Trustees, and will be a pivotal role within our small but mighty organisation. This is an exciting role working directly with multiple stakeholders including our beneficiaries, NHS and scientific collaborators and funders to deliver our values and benefit. You will be a driving force for the organisations mission and making a big difference!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
As the Senior Stewardship Manager at Social Mind you will be accountable for the overall delivery of our stewardship and community management services.
You will lead the strategic development of this service area helping to elevate our stewardship practices, ensuring they are closely aligned with the objectives of our charity partners and the evolving needs of their supporters.
You will lead and mentor our Stewardship Manager and their team, guiding them all in delivering exceptional supporter journeys and community management initiatives.
Your leadership will ensure that our stewardship approach is proactive, data-driven, and continuously optimised to enhance campaign performance and supporter satisfaction.
Background
Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.
Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated social fundraising campaigns and behavioural, omni-channel supporter journeys. We empower charities to raise more money through integrated Facebook and white label fundraising pages, build stronger relationships with sophisticated, personal journeys and we unlock supporter potential with meaningful insights.
Key Responsibilities
Campaign Delivery
- Strategic Stewardship Planning: Working collaboratively with the management team you will develop and implement a forward-looking stewardship strategy that aligns with our key objectives and the fundraising goals of our charity partners.
- Campaign Leadership: Work with the Campaign Manager to own the delivery and direction of stewardship in live fundraising campaigns, ensuring they meet or exceed income targets while delivering outstanding supporter experiences.
- Brand Protection: Ensure all stewardship activities are executed to the highest standards, safeguarding the brand and reputations of our business and our charity partners in every interaction.
- Performance Optimisation: Drive continuous improvement in fundraising outcomes by leveraging data insights, supporter feedback, and industry trends to inform stewardship and community management activities.
Supporter Experience
- Service Excellence: Establish and maintain high standards of customer service across all stewardship and community management activities, ensuring that all interactions reflect the values, goals and tone of our charity partners and meet agreed SLAs. You will also act as a subject matter expert on client calls working closely with our Customer Success team.
- Supporter Satisfaction: Monitor and analyse supporter feedback, responding swiftly to issues and opportunities to enhance the supporter experience.
- Safeguarding and Compliance: Ensure all stewardship and campaign delivery activities adhere to safeguarding protocols, data protection laws, and industry best practices, maintaining the highest standards of compliance and ethical conduct.
- Innovation in Stewardship: Identify opportunities for innovation within stewardship and community management, proposing new approaches to enhance campaign effectiveness and supporter engagement.
People Management and Team Building
- Leadership and Vision: Provide strategic leadership to the stewardship team, setting clear objectives, inspiring innovation, and driving accountability.
- Recruitment and Resource Management: Lead the recruitment and talent acquisition process to attract, select, and onboard top talent, ensuring the team is equipped with the skills and expertise needed to achieve strategic goals and that all campaigns are supported by a fully resourced team.
- Coaching and Development: Implement tactical coaching and mentoring that enable team members to develop within their roles and achieve their full potential.
- Performance Management: Oversee performance management for the stewardship team, ensuring that objectives and key results (OKRs) are aligned with both individual career development and organisational goals.
Skills and Knowledge
- Strategic Leadership: Proven experience in leading and executing strategic initiatives ideally within a fundraising or nonprofit environment.
- Fundraising Expertise: Deep understanding of fundraising principles, supporter engagement strategies, and the nonprofit sector.
- Customer Service Excellence: A strong track record of delivering exceptional customer service and managing stakeholder relationships at a senior level.
- Team Development: Demonstrated ability to build, lead, and develop high-performing teams, with a focus on coaching, mentoring, and professional growth.
- Data-Driven Decision Making: Expertise in using data and analytics to drive decision-making and optimise campaign performance.
- Compliance Knowledge: Strong working knowledge of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant standards across the UK.
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office or home-based
Salary: £34,525 per annum if London based or £32,100 if home-based
Hours: 35 hours per week
Closing date: Tuesday 17 September at 10.00am
Interview date: Thursday 26 September 2024
This is a full time fixed term position for 12 months.
Who we are looking for
JDRF is rebranding to Breakthrough T1D in October. This a significant milestone for us and is a global change for the organisation. We’re excited to have a new brand that expresses what we do so clearly. This role will be pivotal in helping to communicate the opportunities this transformation brings through our digital channels, meeting brand and fundraising and engagement goals. The role will concentrate on digital advertising – both in-house planning and delivery and supporting our external media agency for larger campaigns. You will also manage our digital advertising tracking and analysis through Google Tag Manager (GTM) Google Analytics 4(GA4) and producing reports in Looker Studio.
JDRF is an organisation with a clear mission – to help people affected by type 1 to live well and ultimately, find a cure for type 1 diabetes. This clarity creates a dynamic and collaborative place to work. We are a leader within a global network of affiliate charities who also tirelessly strive to fulfil this mission. As a digital marketing professional with previous charity experience in a fundraising environment, you will be at the forefront of driving income generation, building awareness of the work we do and the life-changing impact of type 1 diabetes. You will be motivated by the latest digital marketing trends and will be familiar with a variety of digital channels. You will be ever-curious, always seeking to improve your skills and adopt new approaches.
Experience required
- Creating and managing effective digital marketing campaigns (PPC) working in partnership with relevant marketing leads to achieve fundraising & engagement targets
- Supporting brand transition digital activity
- Cross team collaboration to develop compelling engagement journeys as part of our digital advertising activity
- Evaluate and analyse campaign performance across our digital advertising channels.
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
- Hybrid working arrangements
- Flexible working and will consider compressed hours
- Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
- Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
- Season ticket and cycle loan
- Pension scheme
- Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
- Personalised training to suit your career aspirations and professional development
JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
JDRF drives breakthroughs towards a world where no one lives with type 1. Until then, it makes everyday life better for the people who face it.
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The client requests no contact from agencies or media sales.
World Horse Welfare is an international charity that improves the lives of horses in the UK and around the world through education, campaigning and hands-on care. The International department is responsible for implementing the charity’s strategy in developing countries and aims to improve the welfare of as many working equids as possible.
We are looking for a confident and highly organised individual to assist our international team with the administration and logistical functions required to support our international operation and travel.
This is a part-time job share position that benefits from remote home working with occasional travel to the head office based in Norfolk for key meetings during the year.
This is a diverse role that involves arranging international travel, assistance with budget planning, support with expenses and consultant’s contracts. You will also ensure that reports and documents are stored securely and made available to those concerned. But do check out the full job description.
A wonderful role that provides variety and would suite an experienced personal assistant.
If you have experience of working within an administrative position, a sound working knowledge of all Microsoft packages to include Word, Excel and PowerPoint and fast and accurate keyboard skills this could be the job for you.
We are looking for someone with a professional manner with an ability to maintain confidentiality in every respect. You must be well organised with a flexible approach to work.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme and a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year). Death in service, free parking and bike to work scheme.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.
The client requests no contact from agencies or media sales.
ID: 1283Fundraising Officer
Service: External Engagement
Salary: Grade 2 Point 16-19: £28,513 - £31,022 FTE including Inner London Weighting (28 hours per week = £21,577.41 - £23,476.11 per annum, pro rata)
Location: London Head Office, N1 - We typically work 2 days a week in the office. Our office space is wheelchair accessible.
Hours: Part-time (28 – 37 hours per week) or full-time (37 hours per week). We offer flexible working arrangements - please see below for more details.
Contract type: Permanent Contract
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
As Fundraising Officer you will supporting the Individual Giving Manager in the development of all engagement with individual supporters including individual giving (acquisition and engagement), digital fundraising, in memoriam, legacy and major donors. This position will be pivotal in writing and disseminating donor communications and will help co-ordinating email marketing.
The role will be closely supported by the Individual Giving Manager, and training and coaching can be provided to enable you to take on the responsibilities of the role.
Main Responsibilities:
· Supporting Individual Giving Manager in the development of all engagement with individual supporters including individual giving (acquisition and engagement), digital fundraising, in memoriam, legacy and major donors.
· Maintaining accurate records on the CRM database, including data entry, finance reconciliation work
· Supporting in the writing and disseminating donor communications, including appeals, e-newsletters, and relevant website fundraising pages.
· Help co-ordinating email marketing, [HK1] and actively participating in planning email campaigns.
· Supporting the development and implementation of digital campaigns to acquire new donors, including social media activity, email activity and website conversion pages.
· Using the CRM to analyse and report on campaign performance.
· Providing the team with wider administrative support as required.
Main Requirements (for details check the job description and person specification):
· Strong digital skills; the ability to learn and feel comfortable with new systems including digital marketing tools and social media management tools. The post holder will work across many systems including Salesforce, Pardot, Google Analytics and Meta Ad Manager.
· Accurate administration and strong organisational skills and an attention to detail, including IT (Microsoft Office, Google documents etc).
· Solid understanding of delivering excellent customer service (internally and externally).
· Excellent attention to detail, ensuring accuracy when reviewing, amending and analysing data
· Experience of working in a team and managing work in pressurised situations without sacrificing quality of work, attention to detail or courtesy. The ability to organise workload and meet competing priorities.
· Strong interpersonal skills; proactive, positive and creative attitude to problem solving.
· Ability to work very occasionally outside of office hours and with occasional country-wide travel.
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Complete: the Application Form and send to inbox 25 (email address located on advert document)
· Closing Date: Sunday 8th September 2024, 11pm
· To learn more about Family Action: Recruitment Pack
· To learn more about our terms & conditions: Summary Terms & Conditions of Employment
· To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Anthony Grant (email address located on advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process
applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Abortion Support Network is a largely volunteer-run charity that helps people living in European countries with bad abortion laws and provision access safe abortions in clinics abroad. ASN provides practical information, support, funding, travel and accommodation.
We are looking to recruit a new Managing Director to lead the team. ASN began as a group of activists and a mobile phone, and spent its early years running on passion. While remaining true to it’s radical roots, ASN are navigating the realities of building a sustainable organisation which offers the best possible experience for our clients, staff, volunteers and supporters. To do this, we need a strategic thinker who has experience leading a team and works pragmatically to get things done.
Reporting to the Board of Trustees, you will have complete oversight of ASN, from service delivery to IT system procurement. We don’t expect anyone to be an expert on every part of ASN’s work, but we’re looking for someone with robust relevant experience who is willing to learn from our incredible team.
Please see the Hiring pack for a detailed list of experience and values that we are looking for in our new Managing Director.
Abortion Support Network is committed to building a workplace that is feminist, anti-racist and inclusive of LGBTQ+ people, disabled people, and those who have experienced other forms of exclusion or marginalisation. We are looking for a Managing Director who can be a part of this work. We are keen to work with candidates to make our recruitment process as accessible and comfortable as possible.
Closing Date: 9th September, 9am
*We are aware that parts of our interviewing period coincide with Rosh Hashanah. If you need an alternative interview date for this reason, please let us know at the point of shortlisting and we will be happy to accommodate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Advocate to join our team in South Gloucestershire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Advocate to join our team covering South Gloucestershire. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.
About you
Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.
Benefits:
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; 9am on Tuesday 3rd September, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
NB:
If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
MHFA England is looking for an individual to lead and manage organisational projects that form part of our planning and change portfolio. Projects will range from updating our product and services roadmap to supporting longer-term change programmes.
The post holder will be responsible for providing the senior leadership team with evidence and recommendations to drive the key business decisions for change initiatives and project prioritisation, helping to shape the organisation’s thinking and direction. The successful candidate will have experience in leading projects from concept to completion, and be comfortable working to tight deadlines. The successful candidate will also have excellent attention to detail and outstanding communication skills, and be comfortable managing multiple projects and multiple stakeholders.
Please refer to the job description for full details of the role.
About MHFA England
MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing.
Please note, our hybrid working currently includes two anchor days per month in our London office and other meetings in our office where necessary on an ad hoc basis.
Looking after you
Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.
Interested? How to apply
To apply, please submit your CV and a cover letter. Early application is encouraged as we will be reviewing CVs as they come in.
By applying for this job, you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.
Please can you consider the following questions and include your answers within your cover letter, detailing your experience relevant to these questions.
1. Do you have extensive projects and change management experience?
2. Are you comfortable dealing with multiple and complex stakeholders?
3. Are you comfortable influencing and negotiating with senior stakeholders?
4. Are you able to embed new organisation-wide processes, even if facing resistance to change?
5. Are you a self-starter?
The client requests no contact from agencies or media sales.
Hybrid (working from our central London or Oxford office a minimum of 4 days per month)
Full-Time 37.5 hours / 5 days a week
Up to £35,000 per annum
Young Enterprise is dedicated to helping thousands of young people each year develop the skills, knowledge, and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we empower young people to discover who they are and what they can achieve.
This is a fantastic opportunity to join a dynamic, youth-focused charity and play a pivotal role in driving forward the development of resources designed to support educators and enhance the financial capability of children and young people.
We are looking for a proactive and organised individual to join Young Enterprise as the Resources Development Project Manager. The successful candidate will lead on all aspects of the resource development and Quality Mark accreditation services, ensuring high standards and efficient project management from inception to completion.
About the Role
The Resources Development Project Manager will be responsible for overseeing multiple resource development projects, from drafting high-quality funding proposals to managing content creation, working with expert authors, design agencies, and coordinating evaluation processes. The role involves maintaining effective stakeholder communications, managing budgets, and reporting on progress both verbally and digitally against KPIs.
Another key responsibility will be managing the Quality Mark accreditation process, including training freelance assessors and supporting external resource producers through assessment.
Reporting to the Services Development Manager, the Resources Development Project Manager will also line manage and support the Services Coordinator in their role.
Who We Are Looking For
We are seeking a dynamic and proactive individual with excellent communication, organisation and project management skills. You will have a track record of delivering projects on time and on budget, a solution focussed attitude to problem solving and the ability to balance and prioritise competing demands in a busy function.
You should be experienced in developing and managing resources or content from concept to delivery, building and maintaining relationships with diverse stakeholders, and coordinating evaluation processes. We are looking for someone who is proactive, can work independently, and is comfortable making trade-offs while understanding the wider impact on interconnected areas. A passion for supporting young people and a commitment to the values of Young Enterprise are essential.
Experience in managing digital content development, an understanding of educational settings, and knowledge of the current educational landscape are not required but would be advantageous.
Why Work for Us?
- People-focused, friendly, and supportive workplace culture
- Active commitment to equality and diversity
- Access to mentoring schemes with corporate partners
- Generous holiday allowance of 7.2 weeks plus your birthday off
- Access to an NHS top-up scheme for expenses such as dental and optical
- Employee Assistance Programme
- Cycle-to-work scheme
- Group Life Assurance
- Access to various employee friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc
This is a hybrid role, working out of our London or Oxford office a minimum of 4 times per month.
If this role appeals to you, we’d like to hear from you! Join us in building a successful and sustainable future for young people and gain the recognition, support, and rewards you need to grow and develop.
To apply, please submit your CV and a cover letter (up to two sides of A4) outlining your suitability for the role based on the Job Description and Person Specification by no later than 5 pm on Thursday 19 September. Applications without a cover letter will not be considered.
Interviews will be held via Teams between 30 September and 2nd October.
Please note that while we aim to respond to all applications, if you have not heard from us within two weeks of the closing date, please assume your application has been unsuccessful.
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Contract Manager to join our Shirland West Mental Health Service in Westminster.
£39,655.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Shirland West is a Mental health service commissioned by Westminster Council, part of the Look Ahead Group since 2019.
The service supports 90 clients across 11 sites, we offer a mixture of 24-hour High Support hubs and visiting stepdown sites as part of a housing pathway in Westminster.
With a proactive and caring frontline team, supportive Commissioners, and close ties with community services, we have been able to deliver quality support for our clients and are now considered a good service (B2).
We are looking for a caring, energetic, empathetic and effective communicator, who can lead by example and develop open, honest relationships with clients, staff and stakeholders alike.
The aim is to deliver an inclusive, caring, quality service to customers and offer an environment that staff enjoy working in and are proud to be part of.
The successful applicant will be responsible for the day-to-day operations of a hub and the associated stepdown sites.
Working in partnership with stakeholders, external agencies, and our Commissioning Team, you will lead your Team to offer high quality support to customers who experience severe and enduring mental health issues, to maintain their tenancies and empower people to live their best lives independently and move back into independent tenancies in the community.
As the lead responsible for safeguarding our customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment.
The team structure consists of 1 x Lead Service Manager, 3 x Contract Managers, 1 x Specialist Support worker with additional responsibilities, 1 x Specialist Support Worker, 16 Enhanced Support Workers, 10 Night Support Workers.
The role provides direct line management, leadership, coaching and support to Enhanced Support Workers, Specialist Support Workers and Night Support Workers, ensuring compliance with current legislation, contractual requirements, financial regulations, and Look Ahead Policy and Procedures.
This role deputises for the Lead Service Manager when required.
Early application is encouraged as we will be reviewing applications and arranging interviews throughout the advertising period. We reserve the right to close the job advert early.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Please visit our website for a full job description, including further details on the duties and responsibilities of this role.
About you:
Leadership and Management - Passionate, enthusiastic and motivated towards excellence and the continuous improvement of the Service. High Performing team player, with a solution focused, pro-active can-do attitude.
Adept at talent management and developing employees career progression. Handles conflict management professionally. Open to feedback and self-development.
Motivating - Inspires people to achieve LACS goals and vision. Enjoys dynamic diverse environments. The forerunner of ideas: acts persuasively, encouraging others to go beyond their expectations.
Planning - good time management skills, well organised and makes the best use of available resource, forward thinking and able to mitigate risks and demonstrate value for money.
Communication - An excellent and honest communicator at all levels, with an empathetic, approachable and open approach. Is respectful, articulate and has a considered style of communication. Assertive when necessary.
Decision-making - Has a practical and logical outlook and is well organised. Is fundamentally confident, calm and resilient and does not let emotion adversely impact situations or obscure judgement. Handles pressure well.
Delegation - Builds a culture of mutual trust, focusing on people's strengths, does not micromanage and offers encouragement, support and guidance when required.
What you'll bring:
GCSEs in English and Maths (grade A-C)
Clear communication verbally and in writing (proficiency Test)
Experience of using Microsoft Outlook, Excel and Word
3 years' experience of supporting vulnerable adults with complex needs including but not limited to: substance misuse, offending histories, complex trauma, Mental Health issues, Young People leaving Care, Homelessness
Possess excellent leadership skills with a positive, can-do attitude
Be able to demonstrate positive personal authority and maintain proactive working relationships
Demonstrable clinical or therapeutic training, and experience of working within statutory care services
Up to date knowledge of current mental health legislation
Ability to evidence team working and delivering quality services
Management experience
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a motivated, forward-thinking and enthusiastic Digital Marketing Officer to join our growing media team in raising the organisation’s profile and implementing digital strategies to improve the lives of seafarers. This is an exciting opportunity to grow your career and join a fantastic company that is passionate about seafarers’ welfare.
MNWB is an equal opportunities employer so we want you to have every opportunity to demonstrate your skills, ability and potential. Please let us know if you require any assistance or adjustment so that we can help with making the application process work for you.
You will be required to provide proof of your eligibility to work in the UK.
To apply, please submit your CV and supporting statement outlining your interest in the post and how you meet the points in the person specification.
Benefits:
Option for hybrid working
Attractive pension scheme
Enhanced paternity pay
26 days’ leave plus bank holidays
Group Life Cover
Critical Illness Cover
Free parking on-site in the centre of Southampton
Improving the lives of seafarers and fishers by raising welfare standards in collaboration with our stakeholders.
The client requests no contact from agencies or media sales.
We're seeking a skilled and dedicated individual to join our TST Move-On team as a Move On Caseworker. In this role you will be supporting clients on the TST RSI programme who are ready to move on and live independently by assisting them to access the best properties for their needs, preparing them for move on and ensuring a smooth transition to the new home.
Every day will be different, drawing on your wide range of skills to empower clients with the tools they need to secure and sustain their move on property.
About the role:
As a Move-On Team Caseworker you will be responsible for helping the team in the development of new housing pathways for our clients, increasing the volume of properties being made available to our services clients, as well as sustaining and developing the relationships already in place with Housing Providers and landlords. You will work with clients to prepare them to access, secure and sustain their new home when they are ready to move on. This includes supporting clients with registrations, bidding, viewings, sign-ups and all aspects of their move.
In your role, you will undertake assessments to identify the readiness of our clients to access independent accommodation and to help them resettle into their new tenancies, which will include practical elements of independent living such as paying rent, setting up and managing utilities, liaising with landlords and other agencies. Additionally, you will support and advise TST colleagues on move-on options and in working with clients to be move-on ready.
About you:
- Can work effectively with people who have lived experience of homelessness, substance use and mental / physical health concerns.
- Able to undertake assessments and work with a person centred approach to empower clients and engage with them in achieving agreed goals.
- Able to work collaboratively and in partnership with internal and external stakeholders to achieve shared outcomes for clients.
- Strong time management skills and ability to balance competing priorities to deliver effective and time bound support.
- Ability to support clients to move in and successfully resettle into their own accommodation, including support to maximise their income.
- Ability to measure clients’ progress in achieving their own goals and outcomes using support and safety planning tools.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 8th September at Midnight
Interview date: Tuesday 16th September via Microsoft Teams
This post will require an Enhanced DBS check to be processed by SHP for the successful applicant.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Service Manager to join our Young People service in Bracknell.
£40,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Join Look Ahead as a Service Manager for Bracknell Young People, where you'll oversee innovative 24 hour supported accommodation for young people aged 16-25 . You will oversee four projects and diverse teams within the Bracknell Forest Council area.
As a Service Manager, you will lead and inspire front-line staff, fostering leadership and competence development within your team. Your operational excellence will ensure effective management of all projects, maintaining high standards in service delivery. You will be responsible for upholding regulatory responsibilities (OFSTED), ensuring a safe and welcoming environment for our customers, and driving continuous improvement through quality assurance.
In this role, you will actively listen to and engage with young people, ensuring their voices are heard and their needs are met. Developing and maintaining essential external partnerships will be key to providing a robust support structure for our customers.
We are looking for an empathetic leader who can connect with young people and staff alike, showing genuine care and understanding. You should be adept at comprehending and implementing policies and procedures to benefit both customers and the organisation. Excellent communication skills are essential for effectively liaising with stakeholders, Children services, Commissioning teams, and OFSTED. A proactive approach to service development and regulatory compliance will be crucial to your success.
You'll have the chance to grow your leadership skills and advance your career in an organisation that prioritises personal development and values partnerships and collaborative efforts.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
* Responsible for managing and allocating customers to support staff (casework management)
* Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
* Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
* Working with your team lead creative and ambitious customer involvement plans across the patch and ensure successful implementation
* Where appropriate to role, carry client group specialism activities, linking in with other Managers and Heads of Operations to ensure focussed integration of specialisms across the whole organisation
* Lead quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Ability to lead and motivate staff to deliver excellent services
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind
* Excellent organisation skills
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can-do attitude
* Ability to cope positively with challenging and diverse behaviour
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Able to work as part of a group or team as well as being self motivated
What you'll bring:
Essential:
* Educated to degree level or equivalent
* Experience of managing contracts and resources and delivering to budget and performance targets
* Experience of delivering to housing management performance targets
* Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
* Experience of successfully managing external partnerships to ensure successful delivery of services
* Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
Desirable:
* Other relevant professional memberships and/or specialist qualifications
For our full job description please visit our webiste!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role and Job description
Job title: Communications Officer
Responsible to: Fundraising Manager
Location: Flexible – home based with regular time at HTV’s base in Henley/across Thames Valley to cover events (some evening/weekend work may be required)
Hours: 12 hours per week
Salary: £26,600 pro rata
Contract: Permanent
This is a role within the charity with the purpose of developing our digital communications to increase awareness of our vital work with people with brain injuries and to grow our supporter/ donor base to help fund this work.
Main purpose of this role:
The focus of this new role will be on digital fundraising and communications initiatives and raising the profile of the charity across the Thames Valley. An important aspect of the role will be to contribute to the delivery of the digital fundraising strategy to diversify our income streams, creating regular online giving, increasing the donor base in a way that is long term and sustainable. The post holder will organise an agreed portfolio of events and campaigns – with a specific focus on digital initiatives and virtual events – to generate income and build more awareness which will enable Headway Thames Valley to support more people affected by brain injuries. The role will also help to develop consistent messaging to be used across the wider charity to raise awareness of our vital work and communicate our need for donations.
Key relationships:
Headway Thames Valley General Manager and staff team, Fundraising Manager, clients, families/ carers, Trustees, volunteers, supporters, donors, local community and other stakeholders.
Principal tasks and accountabilities:
Organising Campaigns and Events
Devise engaging digital awareness raising campaigns to appeal to wide range of new and existing supporters.
Create content showcasing all Headway Thames Valley services.
Plan, deliver and manage fundraising events & campaigns, both online/ virtual and offline – to generate funds and raise awareness of Headway Thames Valley’s work.
Create compelling cases for support for use on digital platforms.
Draft and manage e-newsletters and email communications to individual supporters.
Ensure consistent communications messaging across all platforms for all stakeholders.
Co-ordinate the production of fundraising and other information materials.
Identify opportunities to market new and existing events outside the existing supporter base, for instance, social media and local media.
Manage virtual fundraising events and projects within timeframe and budget.
Develop good working relationships for Headway Thames Valley with relevant event promotion companies and other suppliers.
Development and Stewardship of supporters
Motivate supporters in their efforts to raise funds for Headway Thames Valley.
Attract new supporters and new audiences to engage with existing and new fundraising initiatives.
Assist supporters by providing suitable materials tailor made to their needs.
Maintain contact and do everything possible to ensure their experience is positive and that we retain them as supporters and for future events.
Be alert to potential clashes of interest or ethos which might be of a sensitive nature to Headway Thames Valley.
Planning
Investigate and implement new opportunities for digital fundraising initiatives.
Prioritise activities to maximise opportunities.
Contribute to the long term development plans as part of the wider team.
Maintain a diary of events and action points ensuring that others can see progress on any one event at any time.
Ensure that all fundraising for events complies with charity law, by asking for support from the wider team appropriately.
Further information
We welcome applications from candidates genuinely interested in the work of the charity.
If you have any questions about the role or the work of the charity please contact Jamie Higgins, General Manager, Headway Thames Valley for further information.
The client requests no contact from agencies or media sales.