Support Planner Jobs
Data Operations Manager
Contract: Full-time, permanent, 35 hours per week
Salary: £48,500 - £50,729 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.
About WaterAid:
Want to use your skills in Data Operations to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as our new Data Operations Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Data Operations team sits within our Communications and Fundraising Directorate as part of our Performance, Insight and Innovation Department. The team is the link between our fundraisers and the data and technology that supports their work and allow great supporter experience and income generation, overseeing management of supporter data, income processing and claims and supporting users with data queries and with using our Microsoft dynamics CRM, Nimbus. This team is also a hub within our data functions, identifying and resolving any issues with our data or opportunities for improvement in collaboration with the CRM Product Team, Data Engineering & Architecture and Data & Analytics team.
About the Role:
As our systematic and strategic Data Operations Manager, you will lead the Data Operations Team to ensure effective management of our supporter data, ensure that business-critical, processes always function as expected and that users have have support in utilising our CRM. Your leadership will be pivotal in prioritising team activities and collaborating on data projects with colleagues in Communications and Fundraising at WaterAid UK
In this role, first and foremost you will support the ongoing development of the Data Operations Team which has been through change in the last six months and with them, you will spearhead the delivery of continuous development and business improvement as well as ensure the security and integrity of supporter data.
You’ll also:
- Lead the team in providing an excellent service to the organisation through effective planning and evaluation
- Ensure compliance with legislation and internal policies, particularly around Direct Debit and Gift Aid administration.
- Collaborate with internal teams and third-party suppliers to ensure data processes are efficient and effective.
- Develop and track KPIs and SLAs, communicating these across the team and with stakeholders.
- Champion best practices in data management and proactively review and improve processes and systems.
About You:
- Proven experience in a leadership role, with a focus on motivating and developing teams.
- A strong background in managing operational teams and driving performance improvements.
- Experience in managing a helpdesk or customer service function, with excellent problem-solving and communication skills.
- Demonstrable experience in stakeholder management within large organisations.
- Experience in managing, developing, and implementing new systems and business processes.
Although not essential, we also prefer you to have:
- Experience with Microsoft Dynamics CRM, particularly D365.
- Knowledge of Bacs Direct Debit processes, HMRC, Gift Aid, and data protection compliance.
- Experience in building complex database queries and using SQL Server.
- Familiarity with Azure DevOps or similar workflow management tools.
- Experience working with Direct Marketing agencies or data handling agencies.
Closing date: Applications will close at 23:59 on Sunday 8th September 2024. Availability for the first round interviews is required from 18th September, via Teams
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion.
At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.
We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.
As a Sous Chef you will be responsible for operating within one of two full-production kitchens within two separate buildings (Remembrance and Aspects) to supply catering across multiple outlets including self-serve 380 cover restaurant, table waited functions room up to 500, coffee shop, ‘pop up Foodservice outlets within the grounds of the Arboretum and hospitality. We are open daily from 10:00 till 17:00 7 days a week, we do some bespoke evening events in our Aspects building throughout the year.
If successful, the main duties of your role will be:
- To support the Executive Head Chef in the delivery of the Food Services Strategy.
- Consistently maintain high standards of food service and provision to meet the expectations of Staff, Volunteers, visitors and clients.
- To ensure that the methods of preparation and presentation comply with current recognised catering standards and those implemented by the Food Services Manager and Executive Head Chef.
- To take operational control, including supervision of all kitchen staff, of any of the kitchens, food production, food service and pot-wash areas as required by the Executive Head Chef.
- To assist the Executive Head Chef with menu planning, rota changes, staff training and stock control..
- To report any customer complaints and compliments and to quickly resolve any complaints to ensure satisfaction at the point of delivery wherever possible.
- To help ensure that all members of staff adhere to both statutory regulations and NMA’s policies on food safety and health and safety within all catering areas.
- Work with the Executive Head Chef to ensure that effective induction, supervision and appraisals of catering staff are carried out and that training needs are identified and met.
Please note that this role will be based onsite at the National Memorial Arboretum - Burton-on-Trent DE13 7AR. The post will be working 40 hours per week on 5 days out of 7 basis.
About the National Memorial Arboretum
The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.
In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.
Our Values and Behaviours
Does the following describe you?
- A desire to provide great customer service
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the ongoing development of the Arboretum
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so, then we would like you hear from you….
Diversity Statement
We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.
We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.
The RAF Charitable Trust is looking for someone with vision and ambition to lead the organisation. The need for our work is clear. Technology and aviation continue to advance at an unprecedented rate. The IET estimates that the skills shortage in STEM jobs costs the UK economy £1.5bn a year, and there are over 173,000 STEM vacancies. The UK Commission for Employment and Skills stated in 2022 that 43 per cent of STEM vacancies were hard to fill due to a shortage of applicants, leaving tech skills in even higher demand. The All-Party Parliamentary Group on Diversity and Inclusion in STEM also notes significant inequality in high skilled and graduate level roles for those from minority and disadvantaged backgrounds. RIAT’s ongoing success enables RAFCT to be increasingly ambitious regarding its impact through the inspiration of young people: 1. By 2026, RAFCT will have delivered high-quality interventions to over 500,000 young people (measured from 2022).
2. From 2026, RAFCT will deliver high-quality interventions to at least 500,000 young people every year.
3. These interventions will either be via:
a. New programmes unique to RAFCT
b. Existing programmes scaled with funding from RAFCT
To achieve this ambition, we are looking for a highly experienced Director to continue the Charity’s trajectory of growth. The successful candidate will work with the RAFCT Chair and Board of Trustees to set, implement, and then assure the delivery of the Trust’s strategy. The Director will lead the Trust’s charity team, and work closely with the Trust’s trading company, RAF Charitable Trust Enterprises Ltd, the RAF, and existing and new delivery partners and charities.
This is a role that requires pragmatism, vision, diplomacy and flexible and creative thinking. The successful candidate will be a strategic and credible leader with strong financial acumen and a successful leadership track record. They will possess an innovative and entrepreneurial mindset, and be able to connect ideas and people. They will have a proven record of collaboration while providing constructive challenge when appropriate, and they will have good experience of measuring impact in a national STEM setting. They will also ensure high operational standards while continuing to promote a transparent, collaborative and values-driven culture within the Charity team.
Of note, the successful candidate will be highly supportive of the RAF and Defence, and have a passion to deliver the life-changing benefits for young people of an interest in aviation, and STEM.
For more information and to download the full Application Pack, including Candidate Brief, Job Summary and How to Apply instructions, please click on APPLY.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with War Child to find their PR Manager.
The charity offers both remote and hybrid working options from their office in North London.
The PR Manager will be responsible for engaging with traditional, new, and niche media, across campaign areas including music, art, gaming and sport, and devising PR plans that support these and other fundraising and advocacy goals.
You will play a leading role in planning and executing the PR communications activities for War Child UK, as well as overseeing superb content development that supports PR activities.
You will also play an important part in executing our brand narrative around children affected by conflict and how War Child are supporting them with power and impact.
Key Responsibilities:
• Develop, manage and lead proactive media strategies that promote War Child’s PR campaigns ensuring that these PR elements are effectively integrated into wider marketing and communications plans.
• Secure media coverage that helps mobilise the public to raise money or take action to support us. This includes developing and leading media partnerships that enhance our profile and coverage in pursuit of advocacy and fundraising goals.
• Manage the press office to ensure that journalists are engaged with promptly and professionally in a way that enhances our reputation as an effective and trusted media operation.
• Provide expert strategic advice across the organisation on the best routes and angles to secure impactful media coverage and to identify and respond to media opportunities.
• To write, edit, commission and disseminate press-releases, op-eds, statements and other content to secure coverage of War Child across print, broadcast, and online media.
• Build, lead and maintain strong relationships with journalists across a range of priority target media outlets and publications that help secure coverage for our goals - including through managing and overseeing press trips.
Person Specification:
• An experienced media professional, with a track record of developing, leading and managing creative PR campaigns.
• A demonstrable record of strategically identifying target journalists and outlets and successfully placing coverage – both mainstream and niche – that reach priority audiences.
• Experience of developing media partnerships with online outlets, magazines newspapers, broadcast media and able to navigate these relationships to ensure the best possible outcomes for War Child.
• Experienced in developing and commissioning content.
• Experienced in developing press angles and hooks that achieve cut-through in a competitive media landscape.
• Already has or would welcome quickly developing an understanding of the sensitivities involved in media work when it comes to vulnerable children and young people, and how to balance objectives with safeguarding obligations.
• Excellent communication and interpersonal skills, with a high degree of emotional intelligence to deal with a variety of internal and external stakeholders and the ability to build effective working relationships at all levels.
• Excellent writer with experience writing and editing press releases, op-eds, blogs, statements and media plans.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ivy Rock Partners is recruiting an interim Financial Controller/Deputy Director role for a top London University to start at the end of September for 6-9 months.
This role will be to lead teams across Income, Treasury and Accounts Payable - so would suit a strong technical Accountant with experience managing large teams - via 3 direct reports. Great benefits, and the usual generous paid annual leave universities offer (40+ days) and central London offices with hybrid working.
Purpose of the role:
Reporting to the Director of Finance this role will lead the development of the University’s financial transaction functions to meet the strategic and operational needs of the University.
The post holder will be a driver for change and will work collaboratively with key stakeholders, recognising the importance of clear guidance, communication and the benefits of continuously improving systems to support effective delivery. Crucially, the post holder will be responsible for leading a customer focused approach to departmental services and building customer/supplier relations.
- Working collaboratively with colleagues to lead and deliver major strategic projects and initiatives which form part of the wider University strategy.
- To be an active member of the Finance Department’s Senior leadership team, identifying and contributing to initiatives to support the strategic development of the Finance Department.
- To ensure a strategic approach is taken to developing and delivering the Finance Department operating plan, taking account of stakeholder needs, internal and external drivers, and ensuring that efficiency and effectiveness is at its core.
- To role model appropriate leadership behaviours and be a positive driver of change, developing and embedding a culture of professional excellence and continuous improvement within the finance department.
- To build the capability and capacity of all finance staff to deliver outstanding customer service and excellent student experience, appropriately mapping out career paths to develop talent, and support staff engagement and professional development.
- To develop and monitor the use of KPIs / metrics and reports as a means of monitoring service delivery, performance and data quality, and driving innovation.
- Build relationships with key stakeholders throughout the University to ensure that Finance is providing a responsive and excellent service.
- Effectively communicate Finance approaches, outcomes and challenges with stakeholders including Executive Board, governance committees and external stakeholders. Communications should include meetings, presentations and formal papers.
- Lead and manage the income service functions to support the University’s growth strategy and ensure; an excellent student/customer experience, compliance with regulations, and that robust systems are in place to manage the risks associated with income management.
- Ensure that the University’s debtors are managed and controlled and that strategies are in place that support recovery.
- Drive the development and implementation of the University’s payment acceptance strategy to deliver payment platforms and related systems that are secure, provide an excellent customer experience, meet diverse payment expectations, deliver value for money and support the University’s strategy.
- Oversee the operational framework to ensure the University continues to comply with Payment Card Industry Data Security Standards.
- Oversee the development of the University’s policies and procedures to ensure compliance with anti money laundering regulations.
- Support the development of systems and procedures which enable the payment of bursaries, prizes, refunds and other credits to students.
- Support the development and management of processes which enable the disbursement of US Federal Aid to students including the annual audit of these records and returns to the US dept of education.
- Lead and manage the expenditure service function to ensure an excellent customer experience, compliance with regulations, and that effective systems, controls and processes are in place to manage the risks associated with expenditure (both accounts payable and staff expenses).
- Develop management information to enable supplier spend analysis and enable the work of the Expenditure team to inform the development of purchasing and procurement strategies.
- Lead, manage and co-ordinate the functions of an effective and efficient Treasury Services team, including excellent customer service, compliance with policies and procedures, and an effective controls framework to manage the risks associated with the University’s cash resources.
- Ensure income, expenditure and treasury systems are audit ready and oversee the production of all information for year end purposes. Ensure any audit recommendations are owned and implemented where appropriate.
- Lead ad hoc finance related reviews, including due diligence and financial investigations and to prepare reports as may be required from time to time.
- Co-ordinance the University’s fraud response including responsibility for first line reporting and escalation and ensuring effective procedures for fraud reporting.
- Keep the University’s banking arrangements under review to ensure that there are appropriate banking arrangements in place, that meet the needs of the University’s operating model.
- Ensure that the University’s cash resources are managed and invested in accordance with the policy for the Short-Term Investment of Funds including the performance review, appointment and day to day management of the University’s fund managers.
- Oversee the University’s cashflow ensuring that liquidity levels and covenant compliance are in place; ensure that effective cashflow planning and reporting mechanisms are in place for decision making.
- Continuously review and update all policies and guidance, including Standing Financial Orders, Financial Regulations and Financial Procedures.
Environment & Natural Capital Manager
We are seeking an Environment & Natural Capital Manager in a new role working with an educational charity and one of the UK’s foremost providers and funders of Outdoor Learning.
Position: Environment & Natural Capital Manager
Location: Fairford, Gloucestershire – scope for occasional hybrid working
Salary: £35,000 - £40,000 per annum
Contract: Permanent, Full time (35 hours per week)
Closing Date: Sunday 22 September 2024 at 23:59
Interviews: Thursday 3 October & Tuesday 8 October 2024
About the role:
As Environment & Natural Capital Manager you will be responsible for developing, implementing, and managing strategies and programmes that enhance natural capital and address climate change impacts, in-line with the Trust’s adopted Framework Nature Recovery and Climate Strategy.
The charity’s fundamental aspiration is to measure, monitor, value and enhance their natural capital, and this role will be at the centre of leading and coordinating this process. You will be involved in collaborating with various stakeholders, conducting research, and leveraging scientific and economic data to support sustainable practices and policies, guiding the operation of the Trust and the management and leverage of the Trust’s natural and built assets.
Key responsibilities:
- Strategic Planning and Implementation
- Research and Analysis
- Policy Development and Advocacy
- Stakeholder Engagement
- Project Management
- Reporting and Communication
About you:
We are seeking an experienced and strategic thinker with a track record of developing long-term strategies for natural capital enhancement. You will need to be an effective team leader with the ability to work collaboratively and build strong partnerships.
Essential Skills and Knowledge include:
- A degree (or equivalent) in Environmental Sustainability, Natural Resource Management, or a similar related field
- Experience in natural capital management, climate change mitigation/adaptation, environmental policy, or related areas
- Proven track record of developing and implementing sustainability programmes and initiatives
- Strong understanding of natural capital concepts and climate science
- Excellent analytical and research skills, with the ability to interpret complex data and trends
- Proficiency in using relevant software and tools for environmental analysis and reporting
If you have a passion for environmental and the necessary skills we would love to hear from you!
About the organisation:
The charity’s mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment.
They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks.
Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact.
Other roles you may have experience of could include: Environment Manager, Natural Capital Manager, Director of Natural Capital, Associate Director Natural Capital, Natural Capital Advisor, Environment Senior Associate, Ecosystem Programme, Environmental Finance, Head of Natural Capital, Climate and Nature Investment, Environmental Manager, Natural Capital Developments, Environmental Consultant, etc.
Are you an experienced Events Manager with a passion for fundraising in an innovative environment?
Great Ormond Street Hospital Charity is hiring for an Events Manager to join our Special Events Team.
This position is a 12 month fixed-term contract. The salary for this position is £35,637 pro rata.
As an Events Manager you will be responsible for:
- Full management of event logistics.
- Managing event budgets.
- Working with and managing high level supporters and committees to develop events income.
- Day to day management of project team members.
- Contribute to the Special Events team business planning process.
What we’re looking for:
- Previous experience working at Event Manager level, ideally within a charity environment.
- Experience working on complex events with significant income targets.
- Experience managing relationships with high-net-worth individuals.
- Budget management experience.
- Strong influencing skills.
- Stakeholder management experience.
- Exceptional communication skills.
- Strong written and verbal communication skills.
About the Team
The Special Events team manages a comprehensive and diverse programme of 40-50 events per year to raise funds, raise awareness and support the work of the hospital. The team produce many of the charity flagship events, as well as a range of enrichment events for the patients at the hospital. The team also act as an event agency for the rest of the charity by assisting with their event needs such as drinks receptions and stewardship events.
How to apply
Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application and should refer to the ‘Gosh Charity Pack’ on the Careers Page of our website before you apply.
Closing Date: 12th September 2024
What we can offer you
- 30 days annual leave (plus bank holidays)
- A flexible approach to working arrangements.
- Access to our enhanced pension scheme
- Life assurance
- Access to various health and wellbeing schemes, including the employee assistance programme.
About The Charity
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill
children starts with you.
Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the Charity Times Fundraising Team of the Year 2023.
Our commitment to Equality, Diversity and Inclusion
A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website.
As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process.
Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.
REf-216 239
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now seeking a Volunteer Officer to join our Programmes, Volunteering and Conservation Team on a full-time basis, working 36 hours per week, including minimum of 1 weekend per month.
The Benefits
- Salary of £32,666 - £35,644 per annum, depending on experience
- 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
The Role
As a Volunteer Officer, your main focus will be to manage volunteers to carry out important habitat management tasks at regular conservation group sessions and develop one-off flexible and weekend volunteering opportunities. You will also support on delivering our corporate ‘Park days’ sessions, as well as also working on the Hedgehog project in Regent’s Park. This role is varied and will see the successful applicant working primarily in the Regents Park and Greenwich Park, but with work across all of the parks when support is required.
This role involves a lot of in park time, working with and supporting volunteers on the ground in physical conservation work. On average the Volunteer officer will spend 3-4 days each week in the parks delivering sessions. The ideal applicant will be friendly, open, enjoy spending time outdoors and have experience working with and managing volunteers, in a hands-on conservation or park setting.
You will champion volunteering best practice, inclusivity and diversity across the organisation, develop volunteer resources and ensure the appropriate support and training is in place for volunteers, partners and the staff who manage volunteers.
Additionally, you will:
- Work with the Volunteer and Programmes Manager to plan, develop, deliver and evaluate other volunteer projects and programmes
- Write volunteer role descriptions, work plans, policies and robust risk assessments
- Ensure appropriate and accurate data on volunteers and associated activities are recorded
- Be aware of and always follow guidelines safeguarding of children and adults at risk.
About You
To join us as a Volunteer Officer, you will need:
- Proven experience of working with, managing, and training volunteers, especially conservation volunteers. With a strong knowledge of safe use and maintenance of all hand tools.
- In depth knowledge and practical skills in conservation, park, or nature reserve management
- Awareness of equality and diversity, health and safety and safeguarding
- Excellent people skills including team working, negotiating, problem solving and the ability to be calm and decisive in challenging situations
- Commitment to The Royal Parks’ values of being responsible, excellent, inclusive, open and respectful, and a commitment to supporting diverse and inclusive teams
- A flexible approach to work including significant evening and weekend working.
- A valid and current clean UK driving licence is desirable.
Excellent operational use of Microsoft Office, CRM systems and other IT solutions to support the planning, delivery and evaluation of the volunteer programme would also be advantageous.
A First Aid Certificate would also be favourable.
Other organisations may call this role Conservation and Volunteering Officer, Project officer, Volunteer Services Co-ordinator, Volunteer Co-ordinator, or Volunteer Development Co-ordinator.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Volunteer Officer please apply via the button shown. Successful candidates will be appointed on merit.
The client requests no contact from agencies or media sales.
THE OPPORTUNITY
The Northern Powergrid Foundation has been established in support of our mission of becoming an anchor organisation in the communities we serve. It commits to funding projects across our network that support energy resilience initiatives and helps those in our local communities who are most affected by changes in our economy, environment and society because of the shifting energy landscape.
The Foundation was initially funded by a £7.69m donation from Northern Powergrid (Northeast) plc and Northern Powergrid (Yorkshire) plc. But this is just a start, our purpose is an enduring one that goes beyond this initial funding and reflects our desire to create a legacy across our communities.
The Foundation’s board of trustees has established the organisation as a charitable Foundation, assessing funding requests and building a plan for self-sustainability as an entity. It is important that we are confident we are doing the right thing and spending our funds on the things that matter most to our communities.
To support this, we are currently recruiting for a purpose driven, highly organised and creative charity manager to play a key role in creating and delivering the Foundation’s business plan as well as coordinating and providing support to the Foundation’s trustees.
This is a fantastic opportunity to manage a new charitable Foundation that’s purpose is to enhance energy resilience, reduce fuel poverty and support the transition to net zero within our communities.
Along with a competitive salary of up to £45k, we also offer great benefits such as:
· Agile Working
· 25 days holiday
· Up to 15% performance related bonus
We’re excited to hear from candidates with a passion for making a difference in our local communities, driven by creating a positive impact to our regions energy resilience needs. This will be a varied and dynamic role where you will work alongside a diverse set of stakeholders delivering both operational and strategic outcomes. Apply now and we’ll be in touch.
SCOPE OF THE ROLE
Reporting to the Head of the Foundation and working with the trustees, you will provide operational management relating to all aspects of the Foundation. To work with other key partners to extend the scope of services and appropriate grants that we can offer beneficiaries and clearly demonstrate and promote the positive impact of the Foundation.
Key Responsibilities
· Maintain existing and develop new partnerships with statutory, voluntary and private sector organisations for the benefit of our communities.
· Develop and manage initiatives, events and campaigns, working with respective Northern Powergrid teams to increase engagement in our mission and ensure we can measure the impact.
· Be a known face of the Northern Powergrid Foundation, recognised in our communities to build a positive brand image.
· Ensure you are managing the Foundation in accordance with our commitment to DEI, creating social impact through funding and partnerships delivering to a broad range of recipients
· Manage all operational activity of the Foundation according to the strategic direction provided by the Board including grant making, stakeholder management, communications and marketing.
· Have a key role in the delivery of the Foundation annual business plan.
· Be responsible for planning and delivering a range of support, services and financial grants for communities whose primary focus is to build energy resilience, reduce fuel poverty and contribute to net zero.
· Ensure robust and clear processes for awarding grants in line with their funding principles.
· Be responsible for all aspects of service delivery, grants and performance, including monitoring and reporting
· Provide relevant information to enable effective reporting to the Board of Trustees, providing board reports and accurate, up to date information pertaining to funding and community engagement by the Foundation.
· Ensure income and expenditure are correctly recorded in the accounts and a high-quality audit trail maintained.
· Work in partnership with external partners to drive awareness, identify beneficiaries and engage with the wider community.
· Supporting the updates and revisions to the charity’s business plan and funding strategy in accordance with the Boards strategic direction.
· Develop and maintain policies and procedures in accordance with the board’s strategic direction.
· Undertake any other relevant duties within the overall scope of the role, as requested by the Trustees.
Essential Criteria
· A passion for the mission of Northern Powergrid Foundation
· Ability to inspire and lead people
· Financial literacy and knowledge of charity governance and regulations
· Proven organisational, project management and problem-solving skills
Key Competencies
· A commitment to working in partnership with our local community partners.
· Flexible and adaptable approach.
· A good communicator with excellent interpersonal skills in dealing with internal and external stakeholders
· Ability to work as part of a team and on own initiative.
· Highly competent in the use of email, internet, MS Office and social media platforms
Application window closes on 15th September 2024
Interviews will be held week commencing 30th September 2024
Charity People is delighted to be supporting FareShare in recruiting for an Internal Communications Manager who will join this amazing organisation in a role that is vital to strengthening its ability to promote its work across its internal operations and wider network to ensure that staff are engaged, understand the impact of their work, and can communicate the work of FareShare consistently.
The UK's leading food distribution charity, FareShare, works across an extensive network to strengthen communities by taking the millions of tonnes of good food wasted by the food industry each year and redistributing it to over 8,000 frontline charities and community groups. Powering school breakfast clubs, older people's lunch clubs, homeless shelters, and community cafes to make a difference, FareShare's work has an enormous impact on the lives of the millions of individuals in the UK who are struggling to afford to eat while tackling the environmental impact of food waste.
With a formidable campaigning voice, the organisation is also adept at collaborating with food partners and charities within their space to achieve significant change at government level.
Internal Communications Manager
Contract: Permanent, full time role (35 hours per week)
Salary: £38,000 to £43,000 per annum
Location: Hybrid - home based with ideally at least one day per week in the London office
Closing date for applications: midnight on Thursday 5th September
First stage interviews: week commencing 16th September
Second stage interviews: week commencing 23rd September
Working closely with the senior leadership team, including the Head of Communications, Marketing and Public Affairs, as well as with the wider Communications Team and FareShare's network of 18 independent organisations, the Internal Communications Manager will be responsible for enhancing FareShare's internal communications and strengthening connections across the internal network. The role will include the following core elements:
* Developing and implementing internal communications strategies, including a schedule of activities for the year
* Designing and managing internal communications channels and content
* Driving employee engagement through innovative and compelling storytelling
* Measurement and analysis of the effectiveness of internal communications activities and initiatives
* Support of change management processes by providing clear, concise, and timely communication
* Acting as a liaison between FareShare and its network partners
* Developing and distributing communications materials that keep network partners informed and engaged
* Fostering a culture of open communication and feedback across the organisation; creating platforms and spaces for staff to share ideas, concerns, and successes
* Organising and leading internal campaigns and initiatives to create and foster a sense of community within the organisation
* Recognising and celebrating staff achievements and milestones through internal communications
* Assisting in the planning and delivery of internal events such as conferences, and awareness activities with key stakeholders.
Working across a range of internal audiences, this is a really engaging position working with a talented and supportive team. We'd love to hear from individuals with the following skills and experience:
* Natural storytelling ability with a creative flair; you will be able to articulate complex ideas in an engaging and accessible manner
* Passion for creativity, excellence, and innovation in your work
* A team player who brings a positive and collaborative approach
* Extensive experience in internal communications, preferably in the not-for-profit or food sectors
* Demonstrable experience in developing and implementing internal communications strategies that drive engagement
* Experience managing internal communication channels, including intranets, newsletters, and internal social media
* Proven experience in change management and supporting organisational change through effective communication
* Strong experience in stakeholder management and the ability to influence and engage at all levels of the organisation
* Experience working with network partners or multiple locations to ensure consistent communication.
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Location: UK home based (remote working)
Reporting to: Head of Fundraising
Key relationships: Head of Trusts and Foundations, Executive Officer, Programme staff
Contract: Permanent, full time (4 days per week considered)
Salary: £32k
The Fundraising Officer will make a key contribution to the generation of sustainable funding through corporate partnerships, trusts and foundations. The role will support initiatives to increase the organisation’s income by expanding our pool of donors, improving retention of current donors and maximizing fundraising opportunities.
Who we are
WasteAid is an international non-governmental organisation that works in low and middle-income countries to implement environmental and economic empowerment programmes, focusing on support to nascent green businesses and grassroots entrepreneurs. The work improves the livelihoods of some of the poorest and most marginalised, promotes circular economy innovation and contributes to a cleaner and healthier future for all.
Our programmes focus predominantly on the reduction of plastic, organic, textile and e-waste pollution in areas of the world that have no formal waste management systems.
The organisation promotes and shares locally appropriate, evidence based inclusive practices, supporting and empowering others to take positive action. We partner with public, private and community-based organisations in countries where the lack of waste management systems are harming the environment, economy and society. We achieve our goals through our 3 flagship programmes:
- Our Wastepreneur programme for those individuals and micro businesses trying to make a living within the circular economy and make a difference in their communities
- The WasteAid Circular Economy Network which brings together national stakeholders, local authorities and the private sector to tackle local waste challenges through networking, training, infrastructure support and innovation challenges
- First Step Resource Management Programmes focus on a whole system approach to divert waste from landfill supporting community behaviour change, basic infrastructure, collector group training and end market development
The organisation is less than 10 years old and has enjoyed unprecedented growth with an annual budget this year of circa £2 million. It is a dynamic organisation with an international team who work in a supportive and collegial environment.
WasteAid currently implements programmes in The Gambia, India, South Africa and Uganda.
Can you bring your fundraising skills to help us to do more?
Purpose of Role
To support the Head of Fundraising and Head of Trusts to develop and deliver effective income generation and partner relationship management. Collaborating also with the wider WasteAid team to develop quality funding proposals and fundraising assets. To research, explore and initiate new fundraising approaches with potential new funders.
Income Generation
- Support the senior fundraising team to research and develop potential opportunities for maximising income generation
- Support the senior team to identify and secure new supporters/partners and ensure effective engagement with established supporters. This includes:
- Diverse Outreach
- Proposal Development
- Participation in pitch sessions / donor meetings
- Rolling stewardship and relationship management for a number of potential and current donors. Including coordinating staff fundraising /other donor activity and admin to support the partnership
Raising WasteAid’s Profile
- Promote the aims and objectives of WasteAid, increasing public awareness and support
- Ensure project donor partnership plans are in place and implemented in liaison with the project teams and WasteAid’s PR function
Marketing and Communication
- Develop and maintain appropriate fundraising materials to attract donors and support compelling applications for funding
- Work with WasteAid’s PR company to maintain effective communications and good relations with our donors. Ensuring that they are updated on the organisation’s work and achievements with a view to extending and increasing their support where possible
- Utilise and maximise the use of all communication platforms to promote fundraising and the work of WasteAid including social media, local media support and the promotion of third-party led fundraising
- Ensure all communication channels are monitored, including social media comments and inboxes, and any incoming communications and queries dealt with in an appropriate and timely manner
Other
- Analyse, monitor and report on fundraising activity and performance to inform ongoing fundraising planning and improvement
- Responsible for ensuring accurate and up to date records are kept of all fundraising activities on WasteAid’s CRM system
- Responsible for ensuring WasteAid’s fundraising and communication activities follow best practice and are compliant with internal policies and procedures, GDPR, the Fundraising Regulator’s Code of Practice, the Privacy and Electronic Communications Regulation, Charity Commission requirements and all other relevant legislation
- To review develop and implement fundraising processes and procedures to ensure that best practice is achieved
- To keeping abreast of new fundraising developments, initiatives and opportunities
- Any other duties as required
Person Specification
Experience
This listing represents the full and ideal picture of the role. It is likely that not every strong candidate will be able to demonstrate all the listed attributes. If you feel that you can meet most of these qualifications, we encourage you to apply and give some thought as to how you might acquire any other necessary experience/skills after joining WasteAid.
- Minimum of 2 years’ experience in fundraising/income generation (or a related field) with good influencing (e.g. writing or pitching) skills
- Experience of developing new fundraising relationships or supporting existing relationships
- Experience of generating funds from supporters. Specifically corporate partners, small-medium sized businesses, trusts and foundations
- Experience managing corporate relationships, understand and delivering client requirements
Skills
- Excellent verbal and written communication skills with the ability to make communications engaging and persuasive for a diverse range of audiences
- Excellent diplomacy and relationship skills
- Ability to engage confidently with a wide range of stakeholders with a proven ability to build relationships and partnership working
- Strong and effective networking skills
- Effective IT skills, including Microsoft Word, Excel and use of fundraising CRM systems, knowledge of desktop publishing packages would be an asset
- Uses original and creative thinking to make improvements or support the initiation of new approaches
- Good understanding of fundraising regulations, standards and best practice
Personal Attributes
- A self-starter, enthusiastic, reliable and professional
- Effective communicator
- Strong organisational time management skills with the ability to prioritise effectively to meet deadlines
- Willing to take part in all activities, taking a ‘hands-on’ approach to getting things done
- Enjoys individual, team and collaborative working
- Demonstrates a consistent high standard of work and attention to detail
- Willingness to learn
- Willingness to travel to client’s locations
- Works with honesty and integrity and is aligned with WasteAid’s values
- Ability to adapt to changing environment
- Knowledge of issues linked to WasteAid’s work in either the waste management, environmental and climate change or international development sectors is highly desirable
Qualifications
Institute of Fundraising qualifications desirable
The client requests no contact from agencies or media sales.
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Job description
Background
Survivors Can Shine C.I.C is an ambitious non-profit organisation based in Camden, founded in 2019. We are a small and dynamic team full of passionate people that works collaboratively and supports each other. We are looking for motivated, agile and value-driven people to join our team and assist us in realising our mission of ensuring every child's right to a safe and happy childhood.
We believe that children should be seen & heard. We want every child to know their rights and the power of their voice. We value the insight of employees with lived experience and connections in the field of youth work and social action. We recognise that using lived experience to drive social change is a valuable skill.
We raise awareness and facilitate dialogues about the realities and prevalence of abuse by providing platforms to empower young people and amplify their voices through creative and performing arts. Our work is focused on bringing communities together in collective strength and changing perceptions around abuse, ultimately empowering children and young people to 'Speak Out, Be Heard, Be Safe,' and become Ambassadors for Change. By listening and responding to the wants and needs of young people, we keep their voices at the forefront of everything we do.
We are dedicated to equipping children and young people with the tools, knowledge, and strategies they need to keep themselves safe, build resilience, and create strong foundations to thrive.
It’s an exciting time to join the organisation as the response to our work over the last year has been fantastic. The demand is expanding and in response to this, we’re taking on our first full-time project coordinator to work from our new Camden office.
Title Project Coordinator
Location Camden, London (1-2 day working from home)
Hours Full time / 35 hours a week
Salary £26,875pa
Status You will be hired as an independent contractor (self-employed basis)
Main purpose of the role
Working with the Founder / Director of Survivors Can Shine to effectively deliver our ‘I Shine, Speak Out – Ambassadors for Change’ project
Job description
Key tasks and responsibilities
- Management of the project plan, including monitoring and updating of budgets, and referring any cost implications to the Director as appropriate
- Coordinating training and support for workshop leaders and volunteers to support the delivery of the I Shine, Speak Out project activities
- Support the smooth delivery of project objectives and production, and maintenance of project management documentation; working closely with internal and external stakeholders and decision makers
- Lead and coordinate project meetings with partners / young people
- Lead and coordinate the annual Survivors Can Shine Community event.
- Support the collection of information & evidence as part of project reporting requirements, including preparing drafts for completion and review
- Use appropriate tools to monitor and evaluate the impact and success of the project
- Supporting the writing of reports to funders
- Identify risks and issues within the project and work with the project team to resolve or escalate as appropriate to the Director
- Supporting the production of marketing materials
- Support the Director with management of internal and external communication, ensuring plans are in place, maintained and acted on including the Survivors Can Shine website and social media channels
- Provide administrative support including assisting in the management of external suppliers/subscriptions/invoices, updating policy documents and supporting other relevant tasks
- Support our Designated Safeguarding Lead through coordination of DBS checks and maintaining accurate records
The above list is not exclusive or exhaustive and you may be required to undertake such other duties as may reasonably be required.
Person specification
Essential
Skills & experience:
- Experience working with children & young people, including with a range of needs e.g. behaviour, S.E.N, academic attainment, trauma and/or confidence
- Experience with event planning/coordination and in particular community events.
- Experience working within fundraising.
- Experience of working within the charity sector.
- Knowledge and application of good practice in a safeguarding context
- Strong interpersonal skills: teamworking and working collaboratively; able to interact with different audiences and all levels of people
- Ability to use own initiative and work with & without direct supervision. We are a small team so being a self-starter is crucial.
- Good verbal and written communication skills
- Good attention to detail, with strong analytical skills
- Good project, event & time management skills; prioritising work and meeting tight deadlines
- Advanced IT skills, including with Microsoft applications (Word, PowerPoint, Excel and Outlook)
- In possession of, or able to secure, an enhanced Disclosure and Barring Service (DBS) check*
Attitude/Behaviours:
- Belief in Survivors Can Shine mission and passionate about supporting children and young people to thrive. Actively works to understand each young person and their needs
- Gives and receives constructive feedback and can manage conflict and misunderstandings effectively
- Ability to adapt to unpredictable circumstances and learn from challenging situations
- Enthusiastic and dynamic with a positive ‘can-do’ attitude and a clear focus on outcomes and impact
- A demonstrable commitment to equality, diversity and inclusion
- Can work flexibly as the project involves evening and weekend activities
- Willing to travel to & work at various locations across Camden, Islington and other London Boroughs to support project and event delivery
Desirable
- Experience of supporting children & young people from underrepresented groups in North London
- Experience of working in creative and performing arts environments
- Good networks and connections
Application process
To apply, please click on the 'Quck Apply' button to submit your CV and a supporting statement (maximum of 2 pages), addressing the points in the person specification, clearly describing, supported by practical examples / evidence, your suitability for this role.
Do take the opportunity to visit and read all about our charity before applying by clicking on our profile page below.
Closing date: midday on Thursday 12th September.
Interviews are scheduled for Wednesday 18th / Thursday 19th September and will be held online.
IMPORTANT INFORMATION
*Please note: if you are successful at interview, you will be required to undergo an enhanced criminal records check with the Disclosure and Barring Service. Survivors Can Shine will cover the cost of the check and guide you through the process.
All staff have a responsibility to safeguard and promote the welfare of children, young people and adults. The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Knowledge Management and Learning Senior Advisor Contract type: Permanent, Full time Location: WaterAid is a global and equal opportunities employer. For practical and legal reasons, the successful candidate must be based in and legally able to work in any of the following country programmes: Ethiopia, Nepal, Nigeria, Rwanda, South Africa, Tanzania, Uganda, United Kingdom, and Zambia For the UK Location: we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base. Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below:
Want to use your skills in knowledge management and programme learning to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as Knowledge Management and Learning Senior Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. About the Team: The Knowledge Management and Learning Senior Advisor is an integral role within the Knowledge Management & Learning (KM&L) team, situated within the Programme Support and Knowledge Team (PSK) of the WaterAid UK International Programmes Department (IPD). IPD operates in 17 African and Asian countries. PSK is a diverse and motivated group of 20+ technical specialists and advisors, passionate about bringing sustainable WASH to the world's poorest and most marginalised people. PSK leads and supports organisation-wide programme learning and knowledge management, collating and disseminating programme knowledge and facilitating knowledge exchange. The team provides technical advisory expertise and fosters and supports internal and external programme and technical partnerships and networks. The team also leads on developing normative programme documents and standards and advise and support the delivery of a programme capacity enhancement strategy. PSK collaborates with many functions across the organisation including policy, advocacy, campaigns, fundraising, communications, as well as with WaterAid partners and collaborators. |
About the Role:
The Knowledge Management and Learning Senior Advisor drives the design and implementation of WaterAid's organisational programme learning and knowledge management strategy. The senior advisor leads the development of knowledge management tools, contribute to organisational processes for collating and disseminating program knowledge, and the evolution of knowledge exchange mechanisms. Additionally, lead the development of the internal programme and policy knowledge library, ensuring comprehensive access and collaborating on strategic knowledge communications. The Senior advisor reports into the Knowledge Management and Learning Senior Manager and their key accountabilities will be:
Co-lead Programme Learning and knowledge management (approximately 50% of time)
- Co-lead the design and implementation of an organisational programme learning and knowledge management strategy (in alignment with the organisational research agenda led by GPAC and supported by PMER processes).
- Lead the development and implementation of knowledge management and learning strategies and tools to capture, organise, and disseminate programme learning within the organisation and externally
- Co-lead the development of organisational mechanisms for knowledge exchange and evolution of our approaches.
- Support and advise PSK team members to effectively document, use and share programme learning and design dissemination strategy and plans to promote thematic learning to the target audience(s).
Develop and promote effective Information Management (approximately 20%)
- Co-Lead the development of the internal programme and policy knowledge library, ensuring that it is comprehensive and easily accessible to relevant stakeholders.
- Work collaboratively with internal and external for strategic and knowledge communications, shaping and populating internal and external facing knowledge systems and building linkages for the same.
- Support internal and external communications teams for strategic and knowledge communications, shaping and populating external facing knowledge systems.
Lead the development of programme guidance and standards (approximately 10%)
- Lead the process and methods to develop and maintain WaterAid's normative frameworks, standards and guidance materials for both internal and external audiences, coordinating with PSK's and GPAC's technical and policy leads. Lead an efficient yet collaborative approach that ensured these are developed built on the extensive knowledge and experience that exists across all levels of the federation.
- Support the dissemination of core normative programmatic documents and standards (frameworks, standards, guidelines, toolkits) through various platforms.
Support Programme Capacity Development (approximately 5% of time)
- Contribute to the development of the capacity strengthening strategy and ensure joined-up articulation of learning, knowledge management and capacity strengthening.
- Work with Capacity Strengthening Senior Advisor, to facilitate organisational mechanisms for knowledge exchange, learning and capacity-strengthening.
Support fundraising, external engagement, and communications (approximately 5% of time)
- Contribute to the organisation's business development efforts by supporting donor engagement, intelligence gathering, and preparation of funding proposals.
- Provide technical input to specific strategic initiatives and programme design particularly on aspects of knowledge management and programme learning.
Contribute to team processes (approximately 10% of time)
- Provide support to any other relevant processes within the remit of Knowledge Management & Learning team as required as an active member of a small team.
- Support PSK annual planning, budgeting, and reporting processes
About You:
- Proven experience in leading the design and implementation of organisational programme learning and knowledge management strategies.
- Strong knowledge management background with a track record of developing effective strategies and tools to capture, organize, and disseminate program learning.
- Experience in evolving knowledge exchange mechanisms and creating organizational mechanisms for knowledge evolution.
- Extensive experience in determining and implementing learning and knowledge sharing activities using empowering approaches.
- Ability to research, synthesise information, analyse its relevance and communicate it in accessible formats.
- Experience of designing, developing, and facilitating in-person and virtual meetings and workshops.
- Experience of developing and maintaining comprehensive and accessible knowledge libraries.
- Strong IT literacy skills, including designing and maintaining SharePoint or similar information management platforms; and using Microsoft 365 and other web based tools and platforms.
- Experience working in low and middle-income countries.
- Ability to communicate clearly and influence colleagues and peers; ability to work effectively across diverse groups and cultures.
- A self-starter, able to work independently and drive tasks forward to completion, escalating issues where appropriate.
- Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Although not essential, we also prefer you to have:
- Working knowledge of one or more of WaterAid's working languages (French, Portuguese and Spanish).
- Experience with information and nurturing of virtual communities of practices and networks.
- Experience in planning, monitoring and evaluating programmes of work.
- Experience in conducting and/or managing research.
- Sound knowledge of WASH and related development issues such as sustainability, rights and equality.
Closing date: Applications will close one minute before midnight (UK time) on 10th September 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting the following 3 items into one document in either Word Document or PDF format:
- Item 1: Your Cover Letter with expected salary
- Item 2: Your CV
- Item 3: Short answers to the following three questions on a separate page. Please limit your answers to no more than 200 words.
- Q1. What are your top 3 skills or areas of experience that align with the requirements of the role?
- Q2. When developing an organisation-wide Knowledge Management Strategy, what key aspects do you prioritise?
- Q3. How do you ensure effective knowledge sharing and retention within an organisation?
Please indicate your location and the right to work eligibility in your Cover letter.
Closing Date: Applications will close one minute before midnight (UK time) on 10th September 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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Community Fundraising Regional Manager
Full time (35 hours pw) - hybrid
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme
- Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,200 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response and Night Time Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
Through the management of a high performing team you will drive the recruitment of new fundraising volunteers and provide a high standards of supporter stewardship through In Aid Of fundraising, increasing income and long-term commitment and support. You will recruit, retain and manage members of the community fundraising team, geographically dispersed throughout England and ensure the team are providing best practice advice on legal requirements, policies and alignment to the Fundraising regulations.
Required Knowledge, Skills & Experience
- Experience of achieving income targets via community fundraising income streams
- A proven track record of growing net income through establishing, developing and nurturing volunteer fundraisers and fundraising groups including senior volunteers
- Experience of developing and implementing new fundraising ideas
- Experience of line management of a community focused and dispersed team
- Experience of managing, prioritising and planning resources against a portfolio of projects/work
About the Role
- Implementing fundraising plans for identified St John Ambulance fundraising volunteers/groups in order to deliver the community fundraising strategy, key products/campaigns and messages
- Managing all community fundraising supporter relationships to agreed budgets, deadlines and stewardship levels
- Analysing and proactively managing fundraising group development in order to achieve agreed targets
- Work closely with other teams in your area to optimise the impact of engagement in your communities
- Manage, recruit, induct, training/coaching, retaining and rewarding volunteers in line with the volunteer strategy
- Delivering leads and developing prospects to support the community fundraising strategy
- Monitoring and feeding back intelligence relating to identified St John Ambulance markets and competitors in order to inform future product development
Please see the job description for more detail (this can be viewed on our website or once you click apply)
For all other candidates, or St John Ambulance volunteers wishing to apply please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
We are seeking an outstanding individual to lead the development and delivery of business, commercial and enterprise activities within the South West Heritage Trust.
You will be a person with an excellent record of achievement at senior level within a charity or cultural organisation, and with an ability to build funding and other partnerships, motivate teams and manage complex projects. Working closely with the CEO and the Leadership Team, you will have a key role in fostering a fundraising culture that can ensure the Trust’s long-term ambitions and sustainability.
The Trust was created in 2014 as an independent charity to preserve and promote the heritage of Somerset and Devon. We work with many partners, including the principal local authorities of the two counties, to deliver wide-ranging heritage services. We reach thousands of people every year and in 2023 became a National Portfolio Organisation of Arts Council England.
The Trust runs the widely-praised Museum of Somerset in Taunton and Somerset Rural Life Museum in Glastonbury. Our Archive and Local Studies Services have centres in Taunton, Exeter and Barnstaple where we care for more than 10 million archives dating from the 8th century to the present day. Our Historic Environment Service supports local authorities, partners and the public by offering planning-related advice and information on Somerset’s archaeology and built heritage. It also looks after 450 acres of heritage landscapes. We provide learning opportunities for people of all ages. This newly-created role provides an outstanding opportunity to help the Trust realise its full potential as a charity that makes a difference − improving life chances, building prosperity and creating a better future for individuals and communities.
Closing date: 5.00 pm Tuesday 1 October
Interview date: Thursday 10 October
The client requests no contact from agencies or media sales.