Support Officer Jobs

Hours: Full- and part-time positions

Contract: Permanent

Location: CAML charity offices and outreach venues across Merton

Salary (pro rata for part time):

From £26,500 per annum, dependent on experience, for accredited Advisers

Annual Leave: 25 days (pro rata for part time), Charity Day, plus public holidays

Pension: The charity operates a pension scheme

The charity offers an employee assistance programme

Deadline: 6pm, Sunday 22nd September 2024

Are you an experienced accredited Adviser?

Do you want to support individuals and families impacted by the cost of living crisis?

Are you looking for a role with a professional, supportive and expanding advice charity with over 80 years of experience working in South West London?

If so please read on:

Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families across the London boroughs of Lambeth, Merton but also wider London. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

Owing to charity expansion, we are looking for experienced, accredited Advisers to provide comprehensive advice and support to clients. If you have at least one year’s experience of working in an advice support organisation, are passionate about supporting individuals and families in need and interested in joining a dedicated, professional team we would love to hear from you.

The successful candidates will have excellent interpersonal skills and be able to work flexibly with clients and for the charity. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of follow up advice and casework. You will also be very well informed with regard to legislation, case law and policy changes relating to advice and benefits.

Main duties and responsibilities

• Provide comprehensive advice in all generalist subject areas including welfare benefits, debt and income maximisation, in line with Citizens Advice requirements.

• Commit to ongoing training/development as requested by the charity

• Use your interpersonal skills to explore, listen and understand complex problems as they affect each individual and tailor your approach to advice accordingly

• Provide a clear plan of action and follow-up on actions relating to cases as appropriate

• Identify and escalate serious problems, including safeguarding, appropriately

• Ability to work to own initiative within a team environment. Work closely with service colleagues and wider CAML team

• Support clients in CAML offices and outreach venues

Monitoring Quality and Case Recording

• Ensure all client engagement and support is comprehensively and accurately recorded

• Review your work, and monitor quality standards, as per the Citizens Advice quality framework

• Ensure data protections regulations are adhered and office procedures followed

• Work with your line manager and senior managers to develop and improve services, and your own standards.

Other Duties and Responsibilities

• With wider charity team and other organisations, ensure clients are supported with related advice issues

• Ensure all work is fully compliant with our policies and procedures and Citizens Advice Quality Standard

• Assist and contribute to the charity’s communications, research and campaigns work

• Maintain positive working relations with our stakeholders

• Professionally represent Citizens Advice Merton and Lambeth

• Other duties as requested by your line manager, senior manager and Chief Executive

Professional Development

• All our team receive comprehensive induction to the charity and our work. We support Advisers in their professional development to ensure we’re up to date with recent legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager.

Person Specification

• Generalist Adviser certificate (Citizens Advice or equivalent) - Essential

• Experience of using client management databases (we use Casebook) – Essential

• Fantastic communication skills - Essential

• Ability to prioritise work, meet deadlines and manage caseload – Essential

• IT competency and experience – Essential

• Ability and willingness to work as a team – Essential

• Understanding of and commitment to the aims, principles and values of Citizens Advice service – Essential

This job description and personal specification does not form part of any contract.

If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website in order to apply.

The deadline for applications is 6pm, Sunday 22nd September 2024. 

If you do not hear from us, we are afraid your application was unsuccessful.

We reserve the right to close applications early if we receive sufficient applications for the role.

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

Associate Director

We are looking to recruit talented people to a number of new roles. The Associate Director – East of England will lead the Stroke Association’s work in East of England to significantly increase their reach and impact, making a positive difference to the lives of people affected by stroke.

If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

Position: S11194 Associate Director – East of England

Location: Home-based, East of England. Extensive travel will be required as part of this role (including team meetings in the East of England and other work related meetings)

Hours: Part-time, 21 hours per week (but applications from those seeking 14 to 21 hours per week will be considered.

Salary: circa £36,637 per annum for 21 hours per week, pro rata for less hours. Inner London weighting £2,370 per annum, pro rata for less hours or outer London weighting £1,260 per annum, pro rata for less hours may be applied in accordance to where you live

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 16 September 2024

Interview Date: To be confirmed.

Interviews will be held via Teams. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Executive Director of Locality Impact our Locality Impact Directorate is responsible for the effective delivery of high quality commissioned and non-commissioned support to stroke survivors and carers. We provide a range of support for people from the early days after stroke throughout their recovery and into the longer term, working closely with our network of volunteers, Stroke Association support groups, and independent groups as part of the Stroke Group Network.

You’ll lead a motivated and engaged team of staff and volunteers to:

· Champion and support improvements to NHS stroke services, building effective relationships with key stakeholders and influencing local stroke policy and practice

· Increase the reach and impact of locality delivered services to ensure all new stroke survivors in the East of England receive the support they need to rebuild their lives after stroke

· Engage with the wider stroke community to put stroke on the map and ensure stroke survivors have the support they need, with a focus on addressing health inequalities

About You

You will have:

· Senior-level experience in advocacy/influencing; service delivery or community engagement and development.

· Senior level experience influencing local or national policy change, ideally in health and social care.

· Substantial experience of holding senior-level relationships with partner organisations, ideally in health and social care / the NHS and a strong understanding of systems leadership.

· Substantial experience of leading high performing teams and large distributed teams (paid staff and volunteers) and an inspiring and motivational approach to leadership.

The East of England comprises of the areas within the Integrated Care Boards of: Cambridgeshire and Peterborough, Norfolk and Waveney, Suffolk and North East Essex, Mid and South Essex, Hertfordshire and West Essex, Bedfordshire, Luton and Milton Keynes.

This role requires extensive travel across a large geographical locality. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Engagement, Community Engagement, Health Policy, Advocacy, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Interim Digital Marketing Manager (6 Month Contract), an excellent opportunity to join a National Children’s Charity, with Head Office based in Central London.

• Salary is based on Location: £41,189 (London) £38,390 (National)
• Remote working, able to attend 1 x a month the London Office.

As the Digital Marketing Manager, you play a pivotal role as part of the digital marketing, attraction, and public mobilization team. Through paid digital, social and approaches, you will shape attitudes, grow action, income and impact, and inspire new audiences to join with the cause focused on improving youth well-being.

Supported by the Head of Attraction and Public Engagement Manager, as the Digital Marketing Manager, managing an Officer, you’ll work with agencies to develop and implement attraction strategies. With colleagues throughout the charity, you’ll manage digital attraction activity including social, paid search, and PPC.

Key area of responsibility:

• Collaborate with colleagues to plan & deliver timely & effective paid search, digital marketing, social & programmatic campaigns across TMV to meet key objectives, innovating & testing new channels & platforms to grow audience engagement
• Deliver bespoke and integrated digital attraction campaigns that acquire new supporters. You’ll work with creatives and storytellers to create inspiring, and engaging content for digital marketing channels.
• Use Google Analytics and analysis tools to track, measure & report audience insights, trends & campaign performance against objectives, sharing learnings & recommendations to optimise campaign outcomes
• Oversee & manage digital platforms (Facebook Ad Manager, TikTok / Twitter, Google Accounts – Ads, Grants Pro, Tag Manager & reporting tools) and manage adtech and cookie policies to ensure compliance
• Support producers to continually improve the visibility of content, ensuring work is in line with SEO best practice.
• Advise colleagues to develop and optimise digital campaign content and creative that meets audience, channel and campaign objectives, ensuring it elevates voice & is rooted in the brand & storytelling approach
• Measure and report on performance and effectiveness of campaigns to inform future development. You’ll develop testing programmes to continuously optimise the performance of digital marketing activity.
• Support colleagues to work in integrated, multi-channel planning environments. Coach & upskill colleagues in paid digital marketing approaches, building culture of collaboration, digital innovation & rapid response; to unlock opportunities to engage audiences that will drive impact and engagement

To be successful as the Interim Digital Marketing Manager, you’ll have previous experience working in a similar Digital Marketing role such as Digital Fundraising within the charity sector, with proven experience of:

• Paid digital customer marketing skills, digital campaign planning, project management & delivery experience.
• Working with a Paid Social Media agency.
• Audience & channel led communication skills
• Knowledge of managing digital platforms for optimisation, along with reporting & analysis tools
• Creative & content development experience 
• Knowledge of Adtech & marketing regulation
• Prior Line Management Experience

Head of Financial Accounting and Systems Improvements

Location: Homebased/hybrid, within commutable distance of Central Office, London.
Contract Type: Permanent/ Full time
Salary: £65,000 per annum
Hours: 37.5
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance.

Are you ready to take your finance career to the next level? Do you thrive on driving change and ensuring financial excellence in an organisation? If so, we have an exciting opportunity for you!

About the Role:

As the Head of Financial Accounting and Systems Improvements, you will play a pivotal role in revolutionising how our finance department operates. You will ensure that all key financial documents are created in a timely way, providing the organisation with strong and robust financial procedures and information. Your leadership will empower the finance team and the wider organisation to embrace new systems and innovative ways of working.

Key responsibilities include:

Sage Intacct Champion: Lead and support the rollout of Sage Intacct across the organisation, fostering a culture of "self-serve" budgeting and empowering budget holders.

Process Improvement: Continuously review and enhance finance processes for efficiency, documenting the department's methods through a comprehensive Statement of Operating Practice.

Dashboard Implementation: Introduce and manage the use of dashboards, providing real-time insights across the organisation.

Team Leadership: You'll manage and mentor the Finance Officer and Finance Assistant, ensuring their professional development aligns with the department’s Key Performance Indicators. Your leadership will set the standard for excellence and growth.

Collaboration: You'll work closely with key stakeholders, including the Head of Commercial Accounting, Strategic Business Partnering, and the Director of Finance & ICT, to ensure budget holders have timely, accurate financial information. Your goal? Deliver a 5-star service to the organization!

Why Join Us?

This is more than just a finance role—it's an opportunity to be at the forefront of financial transformation. If you're a dynamic leader with a passion for process improvement and systems innovation, we want to hear from you!

What Pact Offer:

Pact offers a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave plus more. You will have the chance to attend internal training events to further develop yourself as an effective support worker and undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply:

If you feel you meet the requirements of this post, please complete an application form by clicking the 'apply now' button.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Disclosure and Barring Service check.

If you have lived overseas for over 12 months (in the past 10 years while aged 18 or over), you will need to supply a certificate of good conduct from the Police Force of the country of residence.

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.

Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery.

As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity.

You may have experience in the following: of Financial Accounting, Financial Systems Improvement Manager, Head of Finance Systems, Financial Operations Director, Director of Accounting and Systems, Chief Accounting Officer, Financial Systems Optimization Lead, Financial Process Improvement Manager, Director of Financial Reporting and Systems, and Head of Accounting Transformation.

REF-216344

Data Analyst

We seek to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player

Position: Data Analyst - Data Management & Compliance

Location: Homebased, U.K nationwide

Hours: 35 hours per week

Salary: Circa £30,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 September 2024

Interview Date: To be confirmed

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Infrastructure and Service Desk Manager within the Technology Team. The role of the Technical Engineer (Data management and compliance) will work primarily to ensure that we comply with various legislative and regulatory requirements around our unstructured data.

The role will need to heavily engage and work alongside the different business areas to deliver the position's requirements. 

The role will require:

· Good understanding of various data types and data structures.

· Good knowledge of full-text search engines and how Elasticsearch works.

· Utilisation of data management toolsets such as Reveal.

· Knowledge of legislative & regulatory areas and what this means for data management.

· Understanding of data security.

About You

· Experience working in a data management or a technology security role

· Good level of literacy/written communication skills

· Good level of verbal communication skills

· Professionalism and integrity

To fulfil the requirements of the role you must abode within the U.K and have the right to work in the U.K.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of you skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Database Manager, Database Officer, Database Analyst, Reporting Analyst, Data Manager, Senior Fundraising Database Analyst, Data Analysis Officer, Data Insights Analyst, Data Import and Integrity Executive, CRM Data Analyst, Data Analyst – Fully Remote, Remote Data Analyst, Senior Data Analyst, Junior Data Analyst, Health Data Analyst, Digital Data Analyst.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Director of Fundraising

Podium Analytics

London, UK

Full-Time and permanent role
Salary: c. £100,000 pa with flexibility for exceptional circumstances

Podium Analytics is a charity that was established in 2019 to create a world with more sport, less injury.

We were founded with the belief that, to see the full benefit of sports participation, more needs to be done to address the issue of youth and grassroots sport injury, which is an under-researched, under-resourced and often overlooked issue.  Harnessing the power of data and research, and through education, influence and advocacy, we are creating a revolution in grassroots and youth sport, making players safer and more able to enjoy the sports they love for longer.

Our work so far has been underpinned by the generosity of our Founder and key major donors and private trusts, who believe in our unique position in the sporting world and ability to drive change.  In order for us to achieve our mission and the long term impact that we are striving for, we need to build out and diversify our income base.  This has led us to investing in this new Director of Fundraising role, and we are seeking an experienced leader to join us and help shape the next stage of our evolution.

You will be responsible for developing growth strategies, funding opportunities and donor relationships across a diverse portfolio of income streams.  You will therefore need to bring experience of securing gifts and grants, ideally at the 6-figure level or more.  To complement our existing activity, high-value Trusts & Foundations and corporate partnership experience would be a bonus.  

A commitment to our cause will drive you, as you establish close working relationships with our CEO, Chairman, Trustees and senior management team, to enable the successful delivery of fundraising initiatives and drive opportunities forward.  As a strategic operator with an entrepreneurial approach to your work, your track record of actively engaging with existing and potential supporters, and in developing and implementing comprehensive income generation strategies will underpin your ability to contribute to the strategic direction of the charity.  As we are a small charity, this will begin as a very hands-on role and over time, you will have the opportunity to build your own team.  You will therefore need to be comfortable with rolling up your sleeves, working in the detail without losing sight of the big picture, and navigating new or ambiguous areas with a positive and solutions-orientated mindset.

In return, you will have the support of a highly professional senior management team and an exceptional Board who are all committed to ensuring success in our fundraising endeavours. We are serious about our work, and also know how to have fun and celebrate success.

If this is the sort of environment you are looking for in your next career step and you thrive on working with passionate colleagues and supporters towards shared goals, we would like to hear from you.  Please contact our recruitment partners at Richmond Associates on +44 (0)20 3617 9240 or visit their website to download further details on the role.

Closing date for applications: 9AM on Monday, 9 September 2024

We are looking for a Fundraising Manager based in or near Kent, to join an incredible mental health charity and lead on the development of fundraising from a range of community groups, events and corporates.

This is a hybrid role with two - three days a week in the Kent office. Part time four days will be considered.

The Charity
A small, passionate charity who provide advice and support to empower anyone experiencing mental health struggles, campaign to improve services and raise awareness to promote understanding. You will be joining a highly respected organisation known for its supportive and inclusive working culture, offering fantastic benefits!

The Role
Reporting into the CEO to lead and deliver fundirasing actvities across the Kent locality.

Lead on fundraising strategy that includes the delivery of existing fundraising activity and develop new initiatives based on insight and evidence.

Lead on the growth and development of new fundraising functions, including, events, community initiatives, online giving, and support Charity of the Year and other giving initiatives from businesses.

Oversee and manage the fundraising budget and have a confident understanding and knowledge of excel.

The Candidate
Experience relationship and stakeholder management experience.

A confident networker, comfortable securing new and managing existing partnerships, individuals and groups encouraging them to raise money.

Be familiar with meeting financial fundraising targets and experience of managing budgets.

Confident with accurate data entry.

IMPORTANT NOTE

This charity is looking to interview ASAP so please get in touch straight away to find out more!

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Role description

Title: Interim General Manager

Contract: 24 hours per week (3 days). 6 month temporary contract (extended leave cover)

Location: Remote and at the London LGBTQ+ Community Centre 

Salary: £50,470.00 full-time pa; pro rata

Our General Manager is going on an extended leave, so we are looking for someone who can lead the team, continue our fundraising efforts and generally hold the fort for six months. 

Some of the key milestones of the period the new General Manager will be responsible for include: supporting the team in hosting a fundraising event, meeting key grant writing deadlines, supporting Finance Lead in producing the end of year accounts and all on-going financial reporting, renewing corporate sponsorship agreements with current partners.

We are interested in hearing from individuals who could cover all areas of the role including fundraising (3 days / week); as well as those who could take on the General Manager role but might not have fundraising experience (2 days / week) and fundraisers (specifically with experience in writing grants) who might prefer a part time assignment such as this (1 day / week).

We are open to recruiting one person or two depending on candidates’ experiences and preferences. 

Please refer to the summary below to clearly see the breakdown of tasks, days and salary.

Option 1:

Role: General Manager and Fundraiser (covering all responsibilities)

Key responsibilities:

• Finance and Risk
• HR and Team Management
• Business Development
• Board of Trustees Management
• Stakeholder Management
• Legal and Governance
• External Communications and Leadership

Contract: 3 days per week (6 months)

Pro rata salary: £30,282

Option 2: Two separate roles splitting general management and fundraising responsibilities

Role: General Manager

Key responsibilites:

• Finance and Risk
• HR and Team Management
• Business Development
• Board of Trustees Management
• Stakeholder Management
• Legal and Governance
• External Communications and Leadership

Contract: 2 days per week (6 months)

Pro rata salary: £20,188

Role: Fundraiser

Contract: 1 day per week

Pro rata salary: £10,094

Reports to: Chair of Board of Trustees

Key contacts: Chair of Board of Trustees, Senior Management Team, Finance Lead

Direct reports: Centre Manager, Communications and Marketing Manager, Finance Lead, Research Lead

Closing date: Sunday 8 September 2024 at 9pm

Interviews will take place the week commencing Monday 16 September 2024. 

The successful candidate will start on Tuesday 5 November 2024

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About the London LGBTQ+ Community Centre

The London LGBTQ+ Community Centre is an award-winning charity launched by a team of volunteers in 2017. In December 2021 we opened our first physical space in London’s bankside.

Our mission is to provide London with a sober, intersectional, intergenerational, community centre and café where all LGBTQ+ people feel welcome and supported, can build connections, and flourish. Our vision is for a more connected, belonging and thriving LGBTQ+ community in London.

The Centre is visited by over 1,100 people each month. In 2023, we hosted 600 events joined by over 9,000 participants. And the Centre was visited by over 14,000 visitors.

Overall purpose of the role

As the most senior team member, the General Manager:

• Leads the team with four direct reports and other four indirect
• Ensures the team works productively, develops professionally and there is a person-centred, supportive and communicative atmosphere
• Evaluates and improves operations and financial performance
• Leads our fundraising efforts and overall income generating activities
• Co-designs strategy and sets goals for growth
• Provides solutions to issues

Benefits

Despite being a young, small organisation, we are working hard to create a workplace where everyone feels supported to perform at their best. Therefore we currently offer the following benefits:

• Holiday allowance of 25 days, increasing yearly after two years of service
• Employer pension contribution of 3%
• Access to an employee helpline to help you deal with personal or professional concerns
• A holistic wellbeing package
• DBS funded by employer
• Ongoing training opportunities to support with career development, including annual learning and development opportunities shaped to your needs
• Flexible working
• Being part of a small organisation where you can really see your impact
• Working alongside a range of other LGBT+ organisations

Key responsibilities and duties

• Fundraising
  • Lead fundraising team
  • Lead all fundraising efforts (grants, individual giving and corporate partnerships) and supervise strategy
  • Work closely with Events and Outreach Lead to design programmes to apply for funding
  • Write funding bids for public grants and trusts
  • Manage successful grants, monitoring and reporting
  • Lead corporate sponsorships strategy
  • Manage relationships with current corporate donors to secure ongoing funding and develop new relationships

• Finance and Risk
  • Lead strategic financial plans
  • Responsible for the financial health of the Centre including developing, overseeing and monitoring an effective programme of income generation
  • Help to ensure a sustainable income from individual, corporate, legacy and trust donations
  • Supervise accounting and reporting working with Finance Lead
  • Establish and monitor key indicators of the organisation’s impact and financial health
  • Risk management: maintain awareness of risks and changes in the external environment that affect the organisation

• HR and Team Management
  • Team management and leadership
  • Ensure the organisation’s staff and volunteers are focused on achieving its mission and aims
  • HR systems and processes development
  • Operate within the annual budget and ensure management and HR policies are up-to-date
  • Recruit and work with the senior management team

• Business Development
  • Design and deliver the organisations’ business plan 
  • Design and supervision of organisational strategy
  • Supervise the maintenance and creation of all operational policies required
  • Supervise of all Centre activities
  • Operational systems and processes
  • Scan the external environment for changes that may affect the charity, to advise the trustees proactively and to take necessary action

• Board of Trustees Management

• Secretary role at meetings: set up meetings, minutes and other administrative tasks
• Build an effective working relationship with the Chair of the board; meeting monthly to review organisational progress
• Supply regular reports to the Board and attend trustee and sub-committee meetings

• Stakeholder Management
  • Build relationships with local authorities and the media in order to advance the organisation’s aims
  • Lead partnerships with other LGBTQ+ organisations; London and beyond
  • Lead outreach to non-LGBTQ+ organisations
  • Set up mechanisms for listening to the views of current and future beneficiaries on the performance of the Centre, as well as on areas for future development

• Legal and Governance
  • Ensure the organisation fulfils its legal, statutory and regulatory responsibilities

• External Communications and Leadership
  • Represent the organisation at external events and publicity opportunities

Person specification

Short listing criteria:  E = essential  D = desirable

Professional experience

• Excellent leadership, people management experience and delegation skills - E
• Knowledge of business processes and functions (finance, HR, procurement, operations etc.) as well as the principles of business administrationEFinancial analytics and numeracy skills - E
• 3+ years of experience in fundraising, grant writing or grants management for an organisation of similar size or bigger - D
• Demonstrated analytical and persuasive writing skills experience as well as superior editing skills, including ability to convey complex information in a clear manner to a diverse audience - E
• Ability to communicate effectively- E
• Patience and attention to detail - E
• Experience in planning and budgeting- E

Personal qualities

• Excellent interpersonal skills - E
• Someone who can work self sufficiently and in a team environment - E
• Leads by example – striving for high quality work and ensuring other people meet this standard - E
• An engaging, passionate, energetic human- E
• Excellent written and verbal communication skills- E
• Commitment to equality, civil rights, and LGBTQ+ rights - E
• Knowledge of the charity sector in general and the LGBTQ+ community in particular- D
• Experience working with communities in general and the LGBTQ+ in particular - D

Ready to apply?

Please send us your CV and cover letter of no more than two sides of A4 before 9pm on Sunday 8 September 2024.

Please add the following information to the subject line: General Manager Application

We particularly welcome applications from trans, non-binary and POC candidates. We are a disability positive employer and we welcome the opportunity to provide reasonable adjustments as defined by the Equality Act 2010 during the interview process and upon appointment. Please inform us if you feel you meet this criteria.

Location: London, UK (this position is 60% office-based, with Mondays and Fridays optional working from home)
Reporting to: Director of Housing and Homelessness Programme
Type of contract: Permanent
Compensation: GBP 44'000 plus benefits, with some flexibility based on experience, qualifications, and internal equity
Application deadline: 15 September 2024
Starting date: November 2024

About Oak Foundation:
Oak Foundation commits its resources to address issues of global, social, and environmental concern, particularly those that have a major impact on the lives of the disadvantaged. Through our grant-making, we support others to make the world a safer, fairer, and more sustainable place to live. With offices in Europe, India, and North America, we make grants to organisations in approximately 40 countries worldwide.

About the Housing and Homelessness Programme
Oak Foundation’s Housing and Homelessness Programme is a grant-making programme that supports organisations to end homelessness and create housing opportunities. The programme funds projects across the UK and US. In additional to national projects, it also funds within the geographic locations prioritised in its current strategy. These locations are London, Bristol, the West Midlands, Northern Ireland, Wales, Scotland, New York, Boston, and Philadelphia. 

With an annual budget of over USD 30 million, the programme makes 37 new multi-year grants annually; in addition, the programme maintains strong connections with existing grantee partners, sharing learning and opportunities. The programme has three strategic priorities: renter rights, supply and access to genuinely affordable and decent homes, and reduction and prevention of homelessness. The programme has a deep commitment to supporting social justice, racial equity, and the voices of people with lived experience. We fund organisations that: demonstrate a strong understanding of the experiences of people facing homelessness; and have evidence that their work is rooted in solutions that people closest to the problem have identified.   

We know that homelessness and housing problems disproportionately and unfairly affect sections of our community, and so we seek to support projects that address this. This includes: women; people from black, Asian and minority ethnic communities; people with disabilities; and LGBTQI communities.

About the role
The Housing and Homelessness Programme is currently made up of a programme director, five programme officers, and one programme associate, all of whom are based in our London office. We are looking for a highly organised individual, with the ability to juggle a variety of tasks at the same time. They will be able to undertake research on housing and homelessness issues to inform our grant-making choices, conduct analyses of our existing portfolio, and oversee some of our monitoring and evaluation processes, while also providing administrative support to the programme director, such as organising meetings and maintaining our grant-making database.  They will need to be a self-starter with the confidence to work both independently and part of a team. The position also provides administrative support to the Oak London office and serves as back-up to the office manager.

Main responsibilities

•  Managing the grant-making project management system and monitoring the grant-making budget.
• Taking a substantial role in implementing our monitoring, learning, and evaluation strategy, overseeing the regular analysis of our grant-making portfolio, and reviewing outcomes/learning and regularly presenting these to the whole team.
• Conducting research on housing issues as well as potential new partners, as directed by the programme director. This will include keeping abreast of relevant policy issues, and reading and summarising external reports for the benefit of the programme team and our grant-making portfolio.
• Contributing to the design, implementation, and regular review of the programme strategy.
•  Substantially contributing to the programme’s communications, including ensuring a communications plan is developed and implemented annually, drafting and formatting content for newsletters, internal reports, presentations, and social media.
• Coordinating and connecting regularly with grantee partners to gather evidence, publications, and multi-media for communications, monitoring, learning, and evaluation purposes.
• Performing a liaison function between Oak’s IT team, and managing the programme’s IT infrastructure (e.g., SharePoint, Teams, grant-making database, and Outlook).
• Under supervision, managing a small portfolio of grants, as required, and performing regular contact with grantee partners.
• Supporting programme officers by developing grants and writing progress reports for existing grant partners.
• Contributing to Oak-wide working groups.
• Supporting the programme with internal and external meetings and partner expert convenings.
• Providing a range of administrative support for the programme director, including the management of their diary, and the organisation of events, roundtables, and occasional support with travel organisation.
• Performing all other relevant duties that may be assigned from time to time, including administrative support as directed by the programme director. This includes:
  • processing invoices and managing publication subscriptions
  • setting up the office for newcomers in the HHP team: arranging desks, IT devices, stationery etc; and
  • performing reception duties, including meeting and greeting visitors for the HHP programme;
• Providing administrative support to the London office, as required, including for meetings or special events or as back-up to other offices and/or Trustees.

Position requirements

• University degree preferred but not essential
• 3-5 years’ demonstrable experience of working for a not-for-profit organisation or development organisation, ideally in a housing and homelessness policy and research.
• Highly organised and able to juggle a wide range of responsibilities that may demand ongoing reprioritisation.
• Experience of using social media for research and communications.
• Demonstrable experience and confidence in all Microsoft applications, including Excel, PowerPoint and Teams. Additional database experience (preferably Salesforce) is an asset.
• Excellent oral and written communication skills in English, with the ability to write for a range of different audiences.
• Demonstrated ability to work both independently and as part of a team.
• Demonstrated openness and capacity to learn quickly.
• Confidence and presence to conduct meetings with high profile external audiences.
• A commitment to Oak’s organisational values.

How to apply
To apply, please send your curriculum vitae and a covering letter. No applications received after 15 September will be accepted.

NOTE: the cover letter should be succinct and address the following points:

•  Your reasons for applying to this position
• Your interest in housing and homelessness
• The administrative, analysis, and communications skills you would bring to the role
• Demonstration of your commitment to Oak’s organisational values

Please state “Programme Associate - Housing and Homelessness Programme” in the subject line of your email. Please note that we will only be contacting shortlisted candidates.

Applicants must have the right to legally live and work in the UK.

By submitting your application, you confirm that you have read and understood our job applicant’s data privacy notice.

Oak Foundation is committed to safeguarding and promoting the welfare of children, as detailed in our child safeguarding policy. We expect all staff to share this commitment. Please note that the successful candidate will undergo reference checks and be required to provide a police record prior to starting employment.

The Talent Set are delighted to be working with The Royal Marsden Cancer Charity to find their new Social Media and Content Manager.

The charity offers hybrid working (40% of time in the office) between home and Chelsea, London with travel to Sutton once a month.

The Social Media and Content Manager reports into the Senior Digital Manager and is responsible for 2 social officers. This is a key role in the Charity Marketing and Digital team working closely with colleagues across the organisation to plan, produce and manage sector-leading content that resonates with our audiences.
The post holder will manage content across multiple channels and platforms and possess a deep understanding of the content process through ideation, creation, publication, and promotion, serving appropriate content at the right time to support the needs of our audience and to meet Charity objectives.
The Charity Social Media and Content Manager will manage a busy content calendar with multiple competing priorities, measuring and evaluating social media activity using analytics packages and providing support to create and run social advertising campaigns when needed.  They will use digital tools to help get the job done including, but not limited to, Trello, Sprout Social, Google Analytics, and Facebook Ads Manager.

Key Responsibilities:
 

• Lead the development of a Social Media strategy with the aim of achieving growth across existing and future social media channels
• Monitor content and technology trends within the social media space and make recommendations for innovation and new content types.
• Provide regular reports on our social media activity to key stakeholders, including actionable insight and recommendations for continuous improvement.
• Lead the day-to-day operational delivery and management of The Royal Marsden’s social media channels.
• Plan and programme daily social media content, including a mix of planned, evergreen and reactive content. Utilise a range of content planning tools, such as calendars and planning boards to maximise organisational efficiency in delivering a high-quality social media presence.
• Create and manage social media posts and campaigns, in collaboration with the PR & Comms and Marketing & Digital teams, sharing best practice and insight from analytics data to continually improve performance and engagement.
• Work with the Senior Digital Manager to manage our paid advertising programme and work with our digital marketing agency on delivery of these campaigns.
• Manage the Social Media and Content Officers and work with them on the management of our social media channels and schedule
• Work closely with the Charity Marketing & Digital team and Trust colleagues to further develop our content strategies.

Person Specification:
 

• Experience managing social media, preferably within a healthcare charity, with a medium to large social audience.
• Experience in running social media advertising campaigns on multiple channels.
• Professional digital publishing experience (using content management systems and social media publishing tools).
• Proven experience of managing content calendars and planning content across multiple channels and audiences.
• Experience of developing, managing, and implementing content strategy across multiple channels and audiences.
• Experience of reporting on social media KPIs to senior colleagues and regularly adapting strategies in light of on-going performance.
• An excellent understanding of social media and how it integrates with other digital communications.
• Excellent copy-editing and proofreading skills and an excellent understanding of the English language.
• Ability to understand complex subjects and make them easily understandable for audiences who do not have specialist knowledge.
• Ability to measure, interpret and explain digital metrics (Google Analytics / native social analytics).

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

The Ambition Case Worker has the lead responsibility for ensuring the inclusion of the identified marginalised young person within locality and cross locality youth work to reduce negative outcome. The Ambition Case Worker will liaise with, support, and work collaboratively with a range of agencies to ensure a holistic approach to embedding children and young people’s participation in service delivery.

DUTIES AND ACCOUNTABILITIES

· To identify needs, establish contact and build sustainable working relationships with identified young people to encourage and motivate participation in existing and new curriculum led youth work programmes. Identified groups include Looked after Children (LAC) and Care Leavers, Young People with Learning Difficulties (SEN), Young Carers and young people identified by the community of being at risk.

· Lead the case management of the cohort of young people with the team to ensure we are working with multi agency, that have been identified in the Southwark Vanguard and beyond.

· To ensure the effective, ethical and meaningful involvement of young people to inform service planning, policy development and delivery of single and multiagency services.

· Operating as part of a team around the family, ensuring work undertaken is reflected in the personal development plan for the young person. As well as working with other professionals towards the agreed common goals, updating the lead professional for a case on involvement on a regular/agreed basis and attending identified Vanguard meetings to ensure work is well co-ordinated.

· Review and update development plan/assessment where there is no child protection concerns but where support is clearly needed, considering the needs and strengths of all family members with multi agency support.

· Participate in the gathering of information to inform in depth assessment of both the young person and family needs.

· Using ACN Methodology to enhance wider engagement of young people where targeted young person lives and to better understand the community contextually. This will help to identify further support needed in wider community.

· To plan, deliver, manage, and maintain a range of high-quality programmes of activities/ projects including those leading to accredited and recorded learning, services and facilities with young people. This will sometimes require securing external grant funding, and the programmes will need to link with wider youth services in the community.

· Ensure that youth work programmes are delivered in a planned, systematic, and co-ordinated approach and undertake quality assurance processes. Contribute to area/locality plans, accreditation, and recorded learning targets by ensuring management information is accurate and recorded in a timely way

· Ensure the promotion and publicity of the activities / programmes to the wider community as well as to the key regular users of the service.

· Ensure that the participation work programme is delivered in a planned, systematic, and co-ordinated approach, ensuring integrated quality assurance processes are integral to any work undertaken. Ensure the promotion, publicity, and feedback of the activities/programmes to children and young people accessing services, elected members, senior officers and the wider community.

· Establish and maintain effective working relationships with other relevant agencies involved in the provision of Southwark Vanguard services to support young people especially schools.

· Attend and represent the locality team at meetings including relevant multi-agency groups and events.

· Liaise closely with relevant teams and workers in targeted areas of work within ACN and Establish pathways and opportunities for young people in the targeted group.

We're extremely excited to be working with a leading national health charity to support their recruitment of a new PR Manager on a permanent basis.

The charity is offering this as a home-based role, and is open to candidates looking for either full-time or part-time opportunities.

The PR Manager will lead a team of 4 Officers with the aim of executing national Media/PR activity and external communications campaigns, working hand-in-hand with the Policy & Research teams. Through impactful media coverage, this person will work to deliver a consistent and strong profile, voice and message on behalf of the charity.

Key responsibilities include:

· Identifying strategic communications aims as well as tactical gaps and opportunities in the PR/Media plan

· Working collaboratively with Policy and Research teams to drive awareness of the research and work the charity does

· Delivering a range of proactive press/media campaigns, building relationships with media and opinion formers and drafting media statements & quotes

· Supporting the Head of PR on reputation and crisis management

· Working alongside the Campaigns, Public Affairs and Policy teams to influence key stakeholders and general public

· Identifying and managing media volunteers and case studies with the aim of sharing compelling stories and experiences

Key skills include:

· Experience of creating, executing and monitoring PR plans

· Managing relationships with national news & health journalists

· Strong experience working and collaborating with Health Policy and Health Research teams to drive organisational aims within these areas

· Ability to evaluate media campaign performance

· Knowledge of working alongside external agencies and external partners

· Crisis and reputational management

· Experience of managing a team, ideally on a hybrid or remote basis

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

ActionAid UK (AAUK) is a leading international charity committed to achieving social justice and women and girl’s rights. Part of a global federation and with a footprint across 71 countries, ActionAid UK plays a key role in overall ambitions to achieve a world free from poverty and injustice. ActionAid understand deep-rooted problems facing women and girls and work alongside whole communities to find solutions. AAUK make sure women and girls are safe from harm, able to earn a living and to claim their rights, and we prioritise their rights and leadership during times of crisis. They now seek a Director of Fundraising and Prospectus is leading the search.

ActionAid UK takes a human rights-based approach to their work, ensuring that local people are the drivers of their own change and can claim the rights they are entitled to, regardless of where they are born. New, exciting forms of leadership are driving forward the work and fundraising at ActionAid UK, so we are very interested in unique applications that include co-leadership, job-sharing ideas, and other setups.

ActionAid UK
Director of Fundraising
Permanent
Flexible location but with minimum 12 days per year in the London office
£85,000 to £87,000
   
The Director of Fundraising will be responsible for leading the Funding Department at ActionAid UK, leading the development and delivery of an effective income generation strategy to support the wider organisation strategic plans. As part of the Executive Leadership Team, this role will be a strategic leader and champion ActionAid’s commitment to decolonization, anti-racism, and social justice. This is an opportunity to implement innovative income generation practices and lead the team to embed these into the organisation. With the support from others on ELT and the Board of Trustees, as well as six direct reports this role will engage and motivate the whole organisation to achieve income generation success.
   
The successful candidate will be an experienced income generation professional who can demonstrate innovative fundraising strategy creation and implementation that achieves successful income growth. This person will need to have previously managed teams or departments before and will be a strategic leader able to motivate their team, as well as working with other executive leaders. It is crucial this person is aligned with AAUK’s values and committed to antiracism, gender equality, and social justice.  
   
Application information
Closing date for completed applications is Friday 6th September.
   
To apply
To apply for the role please upload your CV onto the Prospectus website. We will then arrange a conversation with you if your experience fits the requirement and share the application next steps.

Prospectus is committed to providing equality of opportunity and welcome candidates from a diverse range of backgrounds. For all job opportunities and progression, job applicants and employees will receive equal treatment regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. If you have any disability and would like assistance with completing an application, then please contact Rhiannon Mehta at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

Anti-oppressive statement: Feedback is actively seeking to move through an anti-racist and anti-oppressive journey in every aspect of its work. We acknowledge that the environmental sector is less open to people from under-represented backgrounds, and we are strongly committed to identifying and correcting where we may be perpetuating patriarchal, white supremacist values and other forms of oppression in our organisational culture, partnerships, and community work. We especially want to hear from you if you feel that you have lived experience of power structures preventing you from accessing opportunities like this.

ABOUT US

Feedback is a UK- and Netherlands-based campaign group working for food that is good for people and planet. We want a world where:

• All people have secure access to delicious, culturally appropriate food that is nutritious and does not cause environmental harm

• Global supply chains, farming and fishing contribute to food sovereignty, good livelihoods, mitigate climate change and enable nature to thrive

• Communities have agency to create food economies that are inclusive, equitable, resilient and celebratory

To meet these objectives, we carry out the following activities:

• We delegitimize corporations

• We ideate and advocate for policy change and regulation

• We nurture community agency

• We widen our circle of allies

• We change culture and public discourse

Our current strategy framework can be found here: https://shorturl.at/19VLV

ABOUT THE ROLE

Exciting opportunity reporting directly to the Executive Director, responsible for all financial management of the organisation. Accountable for quality and reliability of finance reporting, management and controls, and for their support of the other parts of the organisation.

Advising and support Feedback EU and our associated Community Interest Companies (Sussex Surplus CIC and Alchemic Kitchen CIC) and partners on financial activities.

RESPONSIBILITIES

Finance Strategy

• financial planning and direction
• protection of financial position
• reporting to SMT
• development and management of control procedures
• cash management

Finance Team

• to ensure team aligned to organisational goals
• to manage and develop Trainee accountant
• to create a safe, supportive, collaborative, strong team environment

Financial accounting

• to develop and maintain accurate, efficient financial accounting processes
• to ensure accounting transactions are suitably approved and are in line with contracts
• to ensure timely, quality, relevant management information and reporting
• to prepare project reports for funders
• to ensure all external reporting requirements and filings are satisfied
• to create and manage annual organisational budget
• to liaise with project managers to ensure project funding is managed appropriately
• to liaise with and maintain effective working relationships with external parties
• to manage Unrestricted reserves

Innovation

• to provide fresh eyes and innovation to our financial ways and methods
• to streamline our processes wherever possible

Contracting

• responsible for reviewing and agreeing Funder contracts
• responsible for managing and developing contracts to be used with sub-grantees and consultants
• making the funding process as easy and supportive as possible

Governance

• responsible for annual audit and funder audit requirements
• responsible for maintaining strong relationships with auditors and bank
• to ensure compliance with all statutory and legal reporting and management requirements
• responsible for convening quarterly Finance Committee meetings and required reporting
• to manage financial risks appropriately and with care

All other reasonable tasks requested by the leadership team

PERSON SPECIFICATION

Essential skills:

• Qualified/part qualified accountant with good financial systems knowledge and understanding
• Proven ability to maintain effective policies, procedures and controls across an organisation
• Experience of using Xero or other cloud-based accounting software
• Ability to view organisational finances as a whole and as an enabler of the organisation’s goals
• Good communication skills and able to discuss financial matters with all team members
• Ability to prioritise under pressure, identify routes to maximum impact and work efficiently.
• A can-do attitude, flexibility and adaptability recognising that Feedback is a small, nimble organisation with fast-changing priorities.
• Senior level experience in previous finance roles.
• Shares Feedback’s values: audacity, collaboration, impact, celebration, solidarity.
• Understanding of, or willingness to learn the principles of anti-oppressive practice and their application to financial processes.

For any questions, access requirements, or if you require the job description in a different format, please contact us.

HOW TO APPLY

Please apply via Charity Jobs with a CV and cover letter (no longer than 1 A4 page) explaining how you meet the person specification and why you would like to work at Feedback. Please view the full job description and person specification for more information.

Deadline to apply: 9am, Monday 16th September 2024

Successful candidates for interview will be notified by Friday 20th September 2024.

Interviews and a written task will be held on Tuesday 24th and Wednesday 25th September 2024.

Provisional dates for potential second round interviews on Monday 30th September 2024.