Support Officer Jobs

Day One Trauma Support – Director of Fundraising and Communications

 

Location: Home based but with travel nationally as required and regular travel to Leeds base.

Salary: £70-80k per annum

Contract: Permanent, full time hours

Day One, the charity that helps people rebuild their lives after catastrophic injury, is seeking an inspiring leader to create a strong, sustainable plan for their fundraising and communications team and build on solid fundraising foundations to grow income.

 

Day One is a young, ambitious national charity dedicated to supporting people impacted by catastrophic injury. They currently deliver dedicated services in six regions and have a presence in seven NHS Major Trauma Centres. They also provide a national support service to people anywhere in the UK. Day One works extremely closely with NHS clinical services, delivering support at the bedside in the immediate aftermath of a major trauma, but also has a strong focus on the trauma networks and wider community where people are often alone and isolated trying to recover from their injuries.

Day One was registered as a charity in May 2021 and since that time has embarked on an incredible journey of development and expansion. With a growing, loyal and valued community of supporters and a powerful sphere of influence, the charity wants to do much more, aiming to have a presence across all NHS Major Trauma Centres and networks across the UK.

Key to that ambition will be a new Fundraising and Communications Director. This is a great role for an experienced senior fundraising leader to shape the charity’s future direction, building on an extremely successful start and a commitment from the Board and leadership team to invest in the right candidate who can deliver a compelling vision for fundraising and communications.

Reporting to the Chief Executive, the role will provide leadership and guidance on fundraising and communications as well as sitting on the Senior Leadership Team. The post-holder will be responsible for developing and delivering a fundraising strategy that has the right balance of ambition and realism for the next three to five years, and to grow income to £1million over the next four years, taking advantage of the unique fundraising opportunity that is available to the charity at this current time.

The ideal candidate will have a strong track record of securing significant gifts and partnerships, as well as substantial experience of senior fundraising leadership. You will be a strategic thinker with strong financial acumen and excellent communication skills. You will understand the impact and importance of storytelling in driving income and of how fundraising and communications can be managed effectively together to support income growth. An understanding of healthcare-related charities would be an advantage.

This is an exciting opportunity to join a dynamic, forward-looking charity in a hands-on role where the right candidate can build their team, invest strategically and help deliver a real difference to patients’ lives.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

 

Closing date: 9am BST, Monday 23rd September

 

Senior Technical Engineer – Infrastructure

We are seeking to recruit an Infrastructure Engineer to be responsible for leading the Infrastructure team and ensuring that the organisations infrastructure is maintained, is secure, is available and has the correct capacity to meet the organisation’s needs.

Position: SIT42 Senior Technical Engineer - Infrastructure

Location: Home Based, U.K Nationwide

Hours: 35 hours per week

Salary: Salary circa £39,655 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: This is a fixed term contract for 12 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 September 2024

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The Role

Reporting to the Infrastructure and Service Desk Manager within the Technology Team. The role of the Senior Infrastructure Engineer will work primarily within Azure & Microsoft 365 technical stack as we continue to adopt more of these technologies.

The role will require:

· Excellent understanding of Microsoft technologies

· Excellent understanding of technology security.

· Excellent understanding of cloud technologies – Azure / Intune / Defender etc…

· Excellent understanding of server & end-user applications

About You

Experience and Personal Attributes

· Experience working with Microsoft Azure as an Infrastructure Engineer

· Good level of literacy/written communication skills

· Good level of verbal communication skills

· Professionalism and integrity

To fulfil the role, you must have the right to work in the U.K

You will be asked to submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Infrastructure, Infrastructure Team Lead, Infrastructure Team Leader, Infrastructure Manager, IT, IT Systems, IT and Cyber Security Officer, Data Security Officer, Programme Manager, Programme Officer, Cyber Security Project Officer, Hardware Engineer, Cyber Security Officer, Support Engineer, 3rd Line Support, 3rd Line Support Engineer, Infrastructure Engineer, Infrastructure and Security.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

• Salary: £32,020 per annum, pro rata, subject to deductions for tax and national insurance contributions as required by law.
• Hours: 4 days per week, equivalent to 30 hours per week. This may be flexible.
• Location: FLEX office, Vauxhall, London – Flexible hybrid working with a mixture of in person and home/office working.
• Pension: 4%, incremental pension contributions.
• Contract: 2 years, fixed term (with possibilities of extension subject to funding)

In this role you will be responsible for ensuring the effective administration, maintenance and development of relevant FLEX’s resources and systems. This role involves leading on HR processes, including recruitment and onboarding, staff development and training, etc. as well as tasks related to governance and compliance, finance and grant administration. You will work closely with FLEX’s management team and will be responsible for staff communications regarding office operations and human resources.

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PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.

Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form. Download the application form from the vacancy documents at the bottom.

If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org

At Bookmark Reading Charity, we exist to change children’s life stories through the joy of reading. Bookmark Reading Charity is looking for a proactive and enthusiastic Marketing and Communications Executive to join our team. This role is ideal for someone who is passionate about marketing and wants to make a positive impact through their work. As the Marketing and Communications Executive, you will support the marketing team in a variety of tasks, from creating content and social media listening to assisting with PR, events and campaigns. You will provide general marketing support to other functions within the charity, helping to ensure our message reaches the right audiences.
 

Key Responsibilities:

Content Creation:

• Assist the Digital Marketing Executive in the creation of engaging content for various channels, including social media, newsletters, blogs, and website updates. 
• Support the design and production of marketing materials, such as flyers, posters, and digital assets. 
• Help develop and maintain a content calendar to ensure consistent and timely communication.

Design:

•  Assist the Digital Marketing Manager in the scheduling and management of the Senior Visual Communications Officer’s design schedule 
• Organise, feedback and manage marketing briefs that come into the Marketing team from multiple support functions 

Social Media Management:

• As required, support the Digital Marketing Executive with Bookmark’s social media accounts by scheduling posts, monitoring engagement, and responding to comments and DM’s.
•  Assist in creating social media campaigns that align with broader marketing objectives.
•  Track and report on social media performance, providing insights to optimize future activities.

Email Marketing:

• Assist in the development and distribution of email campaigns, including newsletters, volunteer updates, and event promotions.
•  Manage email lists and ensure data accuracy, adhering to GDPR guidelines.
•  Monitor email campaign performance and suggest improvements based on analytics. 

Event Support:

• Support the Volunteers team by helping plan and execute events, both virtual and in-person, aimed at volunteer recruitment, fundraising, and awareness-building.
•  Assist with event logistics, including coordination with venues, vendors, and attendees.
•  Support the promotion of events through various channels to maximize attendance and engagement. 

Campaign Support:

• Assist in the planning and execution of marketing campaigns to drive volunteer sign-ups, donations, and brand awareness.
•  Work with the team to develop campaign materials and track their effectiveness.
•  Provide administrative support across projects and workstreams, such as managing campaign timelines, stakeholder communications, budgets, and reporting.

General Marketing Support:

• Provide day-to-day support to the marketing team, including managing enquiries, reports, updating databases, and maintaining records.
•  Collaborate with other teams within the charity to ensure marketing efforts are aligned with overall objectives.
•  Contribute to brainstorming sessions and bring fresh ideas to the table.

Person Specification:

Education:

• A degree in marketing, communications, media, or equivalent experience or qualifications will be considered. 

Experience:

• Some experience in a marketing, communications, or related role (through internships, volunteer work, or previous employment at a similar level)
•  Familiarity with marketing activity, management, content creation, social media and basic design tools (e.g., Canva, Adobe Spark).
•  Experience in the charity or non-profit sector is beneficial but not mandatory. 

Skills:

• Strong written and verbal communication skills, with a keen eye for detail.
•  Creative thinking with the ability to generate ideas and solve problems.
•  Good organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
•  Basic understanding of digital marketing principles, including social media, email marketing, and content creation.
•  Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic familiarity with CRM systems or marketing tools.

Attributes:

• Passionate about literacy and education, and committed to Bookmark’s mission.
•  Eager to learn, with a proactive approach to professional development.
•  A team player who can collaborate effectively with colleagues and stakeholders.
•  Flexible and adaptable, with a willingness to take on a variety of tasks.
•  Effective time management, able to organise multiple work streams and projects. 

Greenwich Music School drives creative, artistic, and personal growth through exceptional, accessible music lessons for all.

This flexible role offers the opportunity to make a meaningful impact in our community across the region, and is perfect for those seeking a rewarding part-time position with the freedom to balance work with other commitments.

Location: Fully remote or hybrid (up to 50% on-site in Greenwich, London)
Hours: Part-time, 22.5 hours per week
Salary: £16,200 (£27,000 FTE) 
Reports to: CEO 
 

About Us:

Founded in 2016 by professional musicians and educators Bethan and Ed Scolding, Greenwich Music School is a registered charity and a centre of excellence in music education. We believe in the transformative power of music and are dedicated to making high-quality music education accessible to all, particularly those who face barriers to learning.

Our impact is best expressed by the students and families we serve:

• “It feels kind of good to be the first one in my family to learn a musical instrument.” - Laksh, 10
• “What amazing work you are doing to bring the chance of learning music to people that may not be fortunate enough to access it. I hope this donation helps someone else to enjoy that too.” - Samantha, supporter and parent 
• “Mia has been offered a gifted and talented place in her secondary school. Thank you for your support and for the excellent teaching.” - Parent

With a team of 40 outstanding teachers and over 650 students with weekly lessons across multiple venues, we have rapidly grown into a beacon of quality and positive change in South East London. We have ambitious plans to continue expanding our impact over the next years. 

As an innovative startup we are constantly looking for aspects of our work and service that can be improved or enhanced, in the service of our community. 

Join us and be part of a mission that changes lives through the power of music.
 

The Role:

As the Student Services and Operations Co-ordinator, you will be the first point of contact for all new enquiries and for queries from enrolled students and parents. You will be the voice of Greenwich Music School, embodying our values of positivity, creativity, quality, and respect. Through smooth communication and efficient scheduling you will create opportunities and solve problems for learners, enabling them to discover and achieve through music. 
 

Key Responsibilities:

Customer Service and Enrolment Coordination:

• Act as the first point of contact for new enquiries, enrolled students, parents, and teachers. 
• Ensure all messages are responded to within two working days, consistently providing timely support by maintaining an ‘inbox zero’ approach. 
• Efficiently manage and prioritise a high volume of incoming queries to ensure a consistently smooth and supportive customer experience, from initial contact through to enrolment and ongoing student engagement.
• Liaise with CEO, Principal, teaching team and other specialists as necessary, including for specific streams such as bursary applicants and students with SEND, ensuring they receive the support they need.
• Track contact through our CRM and process data securely.
• For candidates based in or near Greenwich, the role may also include assisting student performers at our concerts and events, printing and packing, opening up teaching rooms for hire, moving and setting up equipment.

Scheduling and Lesson Management:

• Schedule and manage an efficient lesson timetable each term, accommodating individual lessons, group courses, and early years classes.
• Update and adjust schedules as necessary, taking into account multiple variables to ensure optimal use of resources and teacher availability.
• Efficient use of technology including the lesson booking and calendar platform, Slack, Google sheets, Zoho CRM, and other apps and services as required (training provided). 

The role may also include other administrative tasks and assistance within reason, to ensure the smooth running of the charity. 

About You:

• Highly Organised: You excel at managing multiple tasks efficiently and can handle a high volume of communications with ease.
• Excellent Communicator: You have strong written and verbal communication skills and can engage professionally with students, parents, and teachers.
• Tech-Savvy: You’re comfortable learning new software and tools for scheduling and communication
• Self-Motivated: You work well independently, taking initiative to solve problems and improve processes.
• Empathetic: You understand the diverse needs of our community, particularly those requiring special support, and can navigate these with sensitivity and care.

Benefits:

• Flexible working hours to suit your schedule.
• Opportunity to contribute to a meaningful mission in a supportive, community-focused environment.
• Be part of a passionate team dedicated to making music education accessible to all.

Hours: Part Time, 18 – 21 hours per week.

Hours to be worked between Monday – Thursday 9 – 5, days flexible

Some evening or weekend working may occasionally be needed.

Contract: Permanent

Responsible to:  CEO 

Responsible for: None 

Salary & benefits: £26 – 31,000 FTE , 5% pension contribution, Employee Assistance Program (EAP), Blue Light card and Age UK discount scheme.

Location: Hybrid – White House Community Centre, other Age UK Richmond locations, other community locations and wider locations as needed for the role. Home working available in line with Hybrid Working Policy. 

Support and develop volunteering working in a local charity supporting older people

Age UK Richmond upon Thames is a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised services designed to improve wellbeing and enhance independence – including information & advice; a wide range of social & wellbeing centres and sessions; support after hospital discharge; digital skills development; Dementia Friendly Richmond and home services such as handyperson, housekeeping and gardening. Partnership is a core part of our work – we work in close collaboration with other voluntary sector partners and wider organisations to maximise our impact and reach. Our friendly and committed team of 45 staff and 100+ volunteers support around 4,000 local older people each year. 

We currently have an excellent opportunity for a Volunteer Coordinator to join our team. Volunteers are an essential part of our organisation, and we could not deliver our services without them. This important role within the organisation will include advertising & promoting volunteer vacancies; ensuring the organisation provide excellent support to our volunteers and developing volunteering within the organisation.

We are looking for an individual with excellent administration, IT and communication skills with a real will to work with older people and volunteers. Experience of working with volunteers and developing volunteering would be highly desirable.

A proactive, flexible and positive approach is also essential.

Click apply to be taken to our website for full details. The closing dates for applications is 10 a.m. on Monday 9th September 2024  by CV and covering letter or application form.

You will work alongside the project leaders and CEO to further the work of the organisation and represent Richmond Mencap. You will be responsible for the development of new projects for children, young people and adults. These will build on the strengths of the organisation and support the needs and aspirations of those with whom we work. Additionally, you will be providing onsite leadership for specific projects and will work closely with the CEO and other leads, supporting the charity to achieve its wider goals.

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. Should you require any adjustments to help you complete an application then please contact us for support.

 Safeguarding the people we support is our top priority. We are committed to recruiting candidates who share this commitment to safeguarding, and we therefore apply robust recruitment and selection procedures to ensure all candidates are appropriate for the roles they apply for and are appropriately screened prior to appointment including DBS checks. 

Please see the Job description and application form, and apply via our website.

Closing date: 11.59pm, Sunday 22nd September 
Interview date: Wednesday 25th September 

Successful applicants will be informed by telephone on the 23rd and invited to interview for the 25th. 

Our client is an independent foundation that invests in developing countries to improve lives and to maximise demographic dividends for long term economic growth.

They do this by partnering with visionary African governmental leaders to deliver on initiatives that have the potential to positively and dramatically enhance the life outcomes of their people and the trajectories of their countries.

Focusing on and supporting the efforts of their partners to aid success, our client has recently adopted a new strategy with a clear accountability target: Over the next five years, they want to have played an integral role in substantially and tangibly improving 23.5 million lives. 

The Role

We are seeking a Program Director/Labour Market Economist who can complement the existing team by virtue of their experience in labour market economics, value chain transformation, and/or the prioritization of public-sector investment in critical economic sectors.

Program Directors work with their government counterparts to design and support implementation of transformative programs, and many of their government counterparts are prioritizing youth employment.

Program Directors are accountable to the CEO and are responsible for ensuring quality execution of programs; strengthening routine monitoring systems; leading evidence-based decision-making; and driving highly leveraged outcomes. Each Program Director will work on a variety of matters related to human capital development and contribute to programs in different African geographies.

You can expect a dynamic environment and a culture of collaboration, innovation, and drive for highly leveraged outcomes.

Experience

To be successful you will need extensive experience with complex and large-scale program ideation and implementation, related to labour market interventions, value chain transformation, and public-sector investment, ideally in Sub-Saharan African countries.

You are most likely an economist, will have a good understanding of how governmental departments work (ideally with direct experience working within government) and have had significant interactions at high policy levels within governments, with proven experience in managing complex and politically sensitive relationships with different stakeholders. You will support the ambition of policy champions at national level.

Able to demonstrate methodical program oversight and management, you will need an exemplary work ethic with a drive for achieving concrete results from often complex environments. 

Knowledge wise we are looking for strong understanding of labour markets and development economics; excellent data analysis skills; project finance/private sector experience could be advantageous.

This role will suit someone who is used to working at the most senior levels and brings excellent people skills and highly developed communication, presentation, negotiation and influencing skills. Fluency in French and/or widely spoken African languages is desirable.

Successful candidates will be required to complete an enhanced DBS check.

CV’s are being assessed and sent to the client on a rolling basis so early application is advised. Interviews likely to be held early September.  Please apply directly through our website, sending your CV and a covering letter.

Membership and Finance Secretary

£29,269 – 31,364 FTE

22.5 hours per week (0.6) Occasional weekend working may be required

Location: Remote working Occasional travel required

The NHS Retirement Fellowship is a registered charity No. 287936 which exists for people who have worked in or for health and social care services.

We offer social, leisure and educational activities and welfare support to our members. We facilitate continued and new friendships, focused on local branches across the UK and national members. We offer national support and events, including a hugely popular national conference.

We have a clear ambition to build our membership, anticipating their needs and developing new ways of meeting them.

The organisation is looking for an enthusiastic individual to join our team. This is an important time for the organisation, as we actively seek to listen to and engage our membership so that we can provide improved services, benefits and influence on their behalf.

The individual will have a key role in supporting the Honorary Treasurer, Chief Executive and Chief Operating Officer in the management of the organisation’s finances. This will include ensuring that all financial transactions are correctly processed, preparing financial information and providing reports to management. The postholder will also support the development of annual plans and budgets and be responsible for compiling and supplying aggregated financial information to enable the production of the annual accounts.

The individual will have experience of working within a financial environment, including the use of financial systems.

Job Opportunity with CGD Europe
 

• Job Title:           Finance Manager
• Location:           London, UK
• Salary:  £46,845
• Availability:       The post is immediately available, and the postholder should ideally be available to start as early as possible
• Closing Date:  9 September at 10:00 AM BST

CGD Europe (CGDE), an independent think tank in London, United Kingdom, seeks a highly motivated, dynamic, experienced Finance Manager to join the finance team. You will have strong financial management skills with experience in supporting grant-funded activity; be a qualified or part-qualified accountant; and have excellent communication and presentation skills, both verbal and written.

This is an exciting opportunity for an experienced, proactive, detail-oriented individual to enhance the finance function and make an impactful contribution to CGD Europe’s operations and mission in international development.

You will report to the Chief Finance, Planning, and Operations Officer (CFO) and work closely with CGD Europe’s Programme Teams and outsourced accounting team, with support from the HR and Finance Coordinator.

Responsibilities include:

Finance Function
 

• Work with the CFO, other senior management, and programme staff to develop annual organisational budget of over £7 million
• Develop and implement financial policies, procedures, and controls to ensure efficient and effective financial management, ensuring that policies and processes are well-understood by the wider organisation
• Design, implement and manage processes to develop financial forecasts, monitor budgets and programme funds, and reconcile accounts
• Produce financial reports (inc. month-end, year-end, management accounts, budget versus actual, etc) for senior management and Board of Trustees
• Implement internal controls to safeguard assets and mitigate financial risks.
• Review and process expense claims and invoices, working with the HR and Finance Coordinator and CGD Europe’s outsourced accounting team to ensure all employees and suppliers are paid promptly and accurately, that customers are invoiced, debts chased on a timely basis
• Oversee the full functionality of applications and systems related to all financial processes, including Sage Intacct and SAP Concur  
• Submission of annual P11Ds and other tax related returns to HMRC

Annual / Project Audits & Governance
 

• Coordinate project audits and the statutory audit process liaising with external auditors to ensure preparation, timely completion and submission of project and statutory accounts
• Assist CFO with audit(s)
• Assist the preparation of Board and Audit Committee papers

Finance Business Partnering
 

• Support the Programme and Institutional Advancement Teams with financial proposals, financial management and financial reporting relating to donor funds
• Establish and monitor systems and procedures to manage all contract and grant requirements
• Communicate matters relating to financial planning and operations, exchange ideas and best practice, develop excellent relationships with Programme Teams
• Ensure financial management information is presented in an accessible way and used as appropriate to monitor performance and to influence change alongside other data sources
• Work closely with Programme Teams to ensure proper allocation and utilisation of grant funds
• Develop financial reports on Sage Intacct to support Programme Teams in the financial management of their grants

Other
 

• Support the wider operations team and perform other duties as assigned
• Line management – While the current position does not involve line management, this managerial role may present opportunities for line management and mentoring in the future. Such responsibilities would include supervision and mentoring, providing guidance and support to facilitate the professional development of direct report(s).

Knowledge & Qualifications:
 

• Bachelor’s degree in Finance, Accounting or related field
• Relevant professional qualification (e.g. CIMA) in full or part
• Understanding of The Charities Statement of Recommended Practice (SORP)

Skills & Experience
 

• Experience of working in the charitable sector in the UK
• Relevant experience in a similar finance role with good attention to detail and a high level of accuracy
• Experience working with and integrating various financial systems and software programs: Sage Intacct (desirable), SAP Concur (desirable), and Salesforce (preferred)
• Experience in the development of financial systems and processes
• Experience in creating, analysing, and presenting financial information in an accessible way, using Excel and PowerPoint, to Trustees, senior management, staff members and others
• Proven ability to analyse numbers, produce budgets and forecasts, conduct variance analysis, and produce management accounts
• Proven ability to handle multiple grants simultaneously, prioritise tasks, meet tight deadlines across a wide range of activities and work under pressure
• Excellent written and verbal communication skills with the ability to communicate diplomatically in a diverse, multi-cultural environment
• Proven ability to develop positive relationships across the organisation and with external partners.
• Excellent organisational and interpersonal skills

How to Apply

Applicants should submit their resume and a statement stating how they meet the criteria for the role via CGD’s website.

It is a requirement for this role that the successful candidate has, or obtains, the right to live and work in the UK.

It is the expectation that the successful candidate will be within commutable distance to the offices based in SW1. The successful candidate will need to be in the office a minimum of two days a week.

RECRUITMENT TIMELINE 

• Closing date: 9 September 2024 

• Interview dates: Week commencing 23 September 2024 

OVERVIEW 

Stonewall Housing is in an exciting stage of growth, and it will be your role as Business Operations Manager to facilitate this growth through the creation and maintenance of smooth operational processes and administrative support to the organisation. You will work closely with the Leadership and Development Teams, and in partnership with our Services Administrator. 

In this post you will be supporting the Training Lead with the running of the training pipeline, such as sending invoices, booking forms and certificates; providing administrative and operational support to the Development Team so that they reach their fundraising, partnership, events and volunteering goals; supporting the CEO with any Board of Trustees-related tasks, such as taking minutes at the quarterly Board Meeting. Stonewall Housing has also recently adopted the project management and CRM tool, Monday. You will need to have experience of working with the same, or a similar, project management tool.

The successful candidate will aim to find effective and workable solutions in a range of contexts, negotiating within budget and working with any member of the team. You will help to make sure that all administration tasks are completed effectively and efficiently and create systems and processes to support all aspects of our work.  

KEY RESPONSIBILITIES 

• To provide a high quality, flexible and responsive administrative support to the organisation. 

• To provide administration support for staff, management, and volunteers. 

• To ensure effective processes and systems to support front line work. 

• To maintain and update the projects stored on the project management tool, Monday.

• To organise and minute key organisational meetings. 

• To ensure all administrative requirements are met throughout the organisation. 

MAIN DUTIES OF THE POST 

Administration 

• To open, record and distribute post as necessary. 

• To type various reports, forms and documents as required. 

• To provide administrative support to the Leadership and Development Teams, including arranging organising and minuting meetings, managing processes, recording progress. 

• To attend and minute the monthly all team meeting. 

• To attend and minute the quarterly Board Meetings. 

• To prepare the quarterly Board Report in partnership with the CEO. 

• To provide administrative support to the Income Generation team, helping with key events, supporter engagement and production of materials. 

• To prepare payroll each month, inputting sickness absence and any changes 

• To ensure that all laptops, mobile phones, and other equipment is allocated, recorded, and collected according to policy. 

Training administration 

• To provide administrative support to the Training Lead, helping with bookings, invoicing, and customer engagement. 

• To help maintain the training pipeline on the CRM tool, Monday.

IT & Human Resources 

• To maintain the organisational online HR system, ensuring information is accurate and up to date. 

• To act as a key point of contact for the IT service provider to ensure excellent customer service to colleagues. 

• To develop and maintain the IT network filing system. 

• To act as a source of assistance and information for other staff. 

Recruitment 

• To place adverts in relevant publications and on various websites as requested by the leadership and development teams. 

• To produce and send out electronic application packs for all staff, management committee and volunteer vacancies. 

• To organise and provide support and relevant paperwork to all interview panels. 

• To maintain appropriate administration and applicant records. 

Reporting 

• To provide support to the Leadership and Development Teams in producing monthly and quarterly outcome reports. 

• To provide support to the Leadership and Development Teams in producing monthly and quarterly KPI reports. 

Policy development 

• To carry out research and other assistance for policies as requested by the leadership team. 

• To ensure electronic policy files are up to date. 

• To maintain the policy review schedule at least once a year. 

YOUR EXPERIENCE 

• You will have experience coordinating projects, translating a ‘big picture’ strategy into smooth, reliable operations. 

• You will have experience using a project management tool, such as Monday or Asana.

• You will have experience using a CRM tool, such as Donorfy, SalesForce, CharityLog. 

• You will have experience of taking minutes and organising meetings. 

• You will have an understanding of the discrimination faced by LGBTQ+ people. 

• You will have experience and understanding of maintaining confidentiality. 

• You will have experience using systems for data entry and reporting. 

YOUR SKILLS

• High standards of accuracy and attention to detail. 

• Excellent written and verbal communication skills. 

• Extensive IT skills. Competent in Microsoft Office (Outlook, Word, Excel, PowerPoint). 

• Strong organisational and time management skills with a systematic approach to problem solving. 

• Excellent time management skills with the ability to prioritise, plan and organise day-to-day activities ensuring that deadlines and objectives are achieved.  

YOUR ATTITUDE AND PERSONAL ATTRIBUTES 

• A team player with a positive outlook and strong work ethic. 

• The ability to use your own initiative and know when to seek advice. 

• Acts with professional integrity at all times. 

• Good interpersonal skills, confident and professional communication manner. 

• A commitment to the aims, values, and beliefs of the organisation. 

Applying for the role

No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.

We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

Finance Manager

We are seeking an experienced, qualified accountant to take over and lead the financial management functions at an important charity.

Position: Finance Manager

Location: Reading/Hybrid (weekly office presence required)

Hours: Full-time (part-time available min 3 days a week possible - flexible to be agreed with the CEO)

Contract: Permanent

Salary: Circa £40,000 per annum FTE + pension 6%

Closing date: 20th September 2024

Interview: 27th September 2024

Benefits: 25 days annual leave plus bank holidays (additional day per year of employment, max 5 days), cycle to work scheme, confidential counselling support and welfare days.

About the role:

Working with the CEO, the post-holder will ensure the charity functions effectively and has long-term financial viability and sustainability. The post-holder, in conjunction with the Treasurer, will ensure the Board meets its fiscal responsibilities and all regulatory requirements are complied with.

You will advise, report to, and consult with the CEO on all matters relating to the management of RSG's financial resources and on external factors that may affect its financial situation. You will also prepare, maintain and develop financial policies and procedures, including effective systems of financial control ensuring they are updated as necessary in a timely manner.

Key areas of responsibility include:  

• Lead the annual budget-setting process, liaising with the CEO and relevant managers to produce income, cost and year-end projections that are agreed upon by the Senior Management Team and Board of Trustees.
• Track the financial performance of RSG against the budget every month, providing monthly financial reports, forecasts and commentary to the Trustees and individual reports to service managers.
• Prepare quarterly management accounts to agreed reporting deadlines.
• Lead the production of the RSG’s annual accounts to ensure they are accurate and submitted on time.
• To lead, manage and develop finance staff, including providing support, guidance and training; appraise and manage performance, ensuring the finance team workflow is managed effectively.
• Provide management support and coaching for staff on financial matters as required.
• Ensure that recording of income and expenditure, bank reconciliation, payment of invoices and reclamation of Gift Aid are administered accurately and on time.
• Produce quarterly VAT returns.

About you:

You will have communication skills sufficient to develop strong professional relationships, support the development of the organisation’s reputation and support the management of change. You will have numerical accuracy with attention to detail and be organised, methodical and precise.

Key skills required for this role:

• Recognised accounting qualification (or part qualification) and evidence of personal development in employment (CIMA/ACCA
• Proven experience at a senior level working in a charity accounts environment.
• At least 2 years supervising people in a paid or voluntary capacity.
• Accounting practices and procedures.
• Clear understanding of confidentiality in written material.
• Knowledge of relevant legislation and how it applies to the role.
• Knowledge of HR, recruitment and employment issues.
• Good understanding of relevant IT systems.
• Able to communicate with a wide range of people.
• Advanced user of the use of Xero, Payroll software and Excel.
• Extensive skills in budget and quarterly management accounts preparation.

It is very important that you set out how you meet each of these requirements in your cover letter.

About the organisation:

The employer is a charity in Berkshire that offers comprehensive assistance to refugees, including free legal advice through OISC accredited solicitors, integration support via a drop-in centre, social activities, and a refugee football team. They also engage in advocacy and campaigns for refugee rights. The organization encourages community involvement through fundraising, volunteering, and membership. They have made significant impacts, such as providing extensive casework support and distributing food parcels.

The employer aims to be an equal opportunities employer and welcomes applications from all sections of the community.

You may also have experience in areas such as: Finance, Financial, Finance Manager, Financial Manager, Assistant Finance Manager, Deputy Finance Manager, Junior Finance Manager, Accountant, Accountancy, Management Accountant.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Contract: Permanent
Hours: Full-time
Salary: £50,000 – 55,000
Reports to: Chief Executive Officer
Works with: Head of Business Incubation, Head of Marketing, Head of Operations – Maternity Cover

Applications due by: Midnight, 12th September 2024

Cockpit is a centre of excellence in craft and home to over 175 of the world’s finest makers.  Established in 1986, Cockpit is a registered charity and an award-winning social enterprise. Cockpit provides business support and dedicated studio space to enable makers to make the most of their talent. With an international reputation for excellence, Cockpit is proud to have launched the careers of many of the leading names in contemporary craft.

As a key member of the leadership team, the Head of Development plays a vital role in securing significant income to support Cockpit’s activities and ambitions. Working closely with the Chief Executive, other members of the senior leadership team and the Board of Trustees, the Head of Development will deliver significant income for Cockpit against agreed fundraising targets, currently c£350,000.

This role would suit an entrepreneurial self-starter with significant fundraising experience and a demonstrable track record of securing funds from Trusts and Foundations. The role requires effective management of existing relationships and the ability to work strategically to attract new support. You will have a sound understanding of individual and corporate fundraising, planning campaigns and events with the ability to develop and deliver revenues from the same.

We are seeking an individual who is a real team player, wants to be involved in the development of Cockpit and who is highly competent, organised and efficient in their working practices and is a self-starter.

To apply: 

1. Download the job pack from Cockpit's website.

2. Submit a CV along with a covering letter of no more than 500 words setting out your interest in Cockpit, this post and how your skills and experience fulfil the job description.

Are you a proactive Trusts and Statutory Funding Manager, skilled in charity sector income generation and with a passion for local communities? 

Your skills and experience are vitally important for this brand-new, first-of-its-kind role, increasing income for one of the nation's largest and most dynamic advice agencies, with a household name and respected brand. Operating as an independent charity with local reach and impact, you'll see the fruits of your fundraising first-hand, working side-by-side with service delivery colleagues and the local community.

Salary: £36-38k
Contract: Permanent, full time or reduced hours considered
Location: Hybrid, between Stoke-on-Trent office and home (ideally 3 days onsite)
Benefits: 26 days holiday (+ bank), 3% employer pension contribution, additional wellbeing and staff support benefits
Culture: Described as positive, supportive and a 'one team' culture

Citizen's Advice helps people find a way forward and speaks up for them. We can all face problems that seem complicated or intimidating and no one sees so many people, with so many different kinds of problems.

Citizen's Advice North Staffordshire and Stoke-on-Trent offers holistic and tailored advice and support, everything from social security benefits and personal debt, to housing, employment disputes and immigration issues. They also offer specialist help to victims of crime.

About the role
Following the recent appointment of a new CEO, Citizen's Advice has identified the need for a centralised business development function to maximise opportunities with trusts, foundations and statutory funders.

This is a newly-created role with massive potential to develop new relationships and explore fresh opportunities, working alongside a CEO with fundraising expertise and understanding of what it takes to grow income. Working closely with the senior leadership team, you'll help to develop an organisational fundraising strategy, identifying new business and funding opportunities.

You can expect to be given freedom to shape the role to suit your unique strengths and skills, working towards the following goals and ambitions:

• Identify new opportunities to diversify income streams and support service delivery.
• Develop a compelling case-for-support.
• Write effective applications, bids and tenders to a range of funders.

There's a training and development budget and organisational commitment to continued professional development.

About you
You're a confident and creative fundraising and business development professional, with experience of building relationships with charity sector funders.

We'd love to see a proven track-record of successful applications from either trusts and foundations or public sector bids and contracts (ideally at five figures+).

You're a values-led individual who enjoys working closely with internal stakeholders. Working with the support and backing of the CEO, you're excited to become an internal advocate and champion of fundraising, aiming to nurture a fundraising culture.

Being a considerate, caring and compassionate team player is a non-negotiable, that's just part and parcel of day-to-day work here.

If you're as excited by this opportunity as we are, then we'd love hear from you. Please send a copy of your profile or CV to Amelia Lee at Charity People as the first step.

Deadline: Only because this role has been previously advertised, we'll be working on a rolling basis. Please get in touch as soon as possible if you are interested, we would love to begin conversations with interested candidates early.

If a rolling deadline disadvantages you in any way, please get in touch with Amelia and we'll do our very best to ensure that you don't miss out.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.