Support Officer Jobs
Head of Communications
Location: The role is based at the Trust’s office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.
Accountable to: CEO
Start date: 11/11/2024 or as soon as possible thereafter
Hours of work: Full-time (1 FTE), Monday-Friday, permanent
Salary range: £48,000 - £58,000, depending on experience.
Purpose
Key responsibilities and duties
This is an exciting and vital role to shape and deliver a multi-channel communications strategy for a leading mental health charity, focused on supporting the systems around children and young people including parents/carers, schools, colleges and universities. The main responsibilities will include creating and overseeing the activation of the marketing strategy and using data insights and analytics to grow and develop the Trust’s reach and support. The role will also act as the guardian to the organisation’s website as the main resource and marketing hub.
The role will enable the charity to proactively grow awareness, drive engagement and shape understanding of the Charlie Waller Trust by taking an audience-first approach to communicating our impact and purpose in an engaging and strategic way.
As a member of the senior leadership team, the role requires working closely with the CEO and other heads of teams to develop and grow the marketing and communications strategy, to raise awareness of the charity’s resources and to support the generation of income through the marketing of fundraising and workplace activities. The role will also work closely with and report into the Board of Trustees.
We are looking for a strategic thinker, with experience of both traditional and digital marketing. Someone who enjoys working with data and is always on the lookout for interesting angles or new channels or tactics to test. A passion for using marketing to understand and reach new audiences is vital. An analytical eye is needed alongside an ability to be creative and a desire to share success stories to further raise awareness of the organisation and to extend its reach.
Empathy for our audience and the ability to communicate in a way that allows them to feel seen and understood is important; you will need to have strong interpersonal skills, a desire to develop and build a team and to maintain communication and relationships with others across the organisation.
Inquisitive and creative, you’ll enjoy proposing fresh ideas and approaches for marketing with a keen eye for detail and a solid understanding of how marketing sits within the organisation as a whole.
Key Responsibilities and duties
Creating, leading and overseeing the delivery of the organisations marketing strategy including:
- Planning and developing the marketing strategy in line with organisational directives, new resources and initiatives.
- To ensure the appropriate and most effective marketing channels and tactics are used to support the programme and fundraising teams.
- Overall responsibility for the website - direction, content, consistency and tone of voice.
- Use of audience insight and data analysis to determine priorities and curate campaigns, projects and content from across the organisation.
- Development and improvement of user and supporter journeys.
- Marketing project initiation and management.
- Set and oversee marketing budgets
Strategic marketing sign-off including:
- Final sign-off on all website activity - strategy, content, SEO, landing pages and resources.
- Final sign-off of priority campaign materials - publications, newsletters, printed materials and press releases.
Internal and stakeholder communications including:
- Membership of the senior leadership and management teams.
- Assist the senior leadership team and trustees to oversee strategic and operational issues, managing risks related to communications, brand and public image.
- Quarterly marketing reporting to trustees.
- Working in partnership with other agencies on issues of common concern.
- Membership of project group (a cross-departmental group responsible for selecting, tracking and evaluating projects).
- Manage marketing agencies and freelancers to deliver work in line with the marketing strategy in an efficient and timely manner.
HR responsibilities including:
- Overseeing the recruitment to expand the marketing and communications team where required.
- Provide effective management of the communications team (5 direct line reports and 2 other staff).
About our Trust
The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who tragically took his own life whilst suffering from depression.
We have since become one of the UK’s most respected mental health charities for children and young people. Our overarching mission is to educate young people and those with responsibility for them - parents and carers, teachers, college and university staff, and employers - about children and young people’s mental health and wellbeing.
The Charlie Waller Trust is a great place to work. We care about mental health and wellbeing in our team and have a positive, enabling workplace culture. Our values drive our work:
- Warm: Positive personal connections are central to mental health; we aim to reflect that in all our relationships with beneficiaries, supporters, staff and volunteers.
- Empowering: We support all those we work with, and who work for us, to use their minds, hearts, energy and creativity to fulfil their potential.
- Collaborative: Partnership and cooperation are at the core of our work; we seek the views of those we wish to support and aim to put them at the centre of our activity.
- Compassionate: We recognise vulnerability in ourselves and others, especially where there is more than one reason people may be vulnerable to mental health problems, discrimination or inequality.
- Open: We believe in being honest about the way we work, our aspirations and where we need to improve; openness and good communication are key to good mental health.
Terms and Conditions
Equity, Diversity and Inclusion
We are committed to equity, diversity and inclusion and are working to ensure that our staff represent the communities we aim to support. We activity utilise positive action as set out in the Equalities Act (2010) to ensure we attract and recruit candidates from backgrounds and groups that are currently underrepresented in our workforce. We therefore particularly encourage applications from men and non-binary folk, and those from Black, Asian and minoritised backgrounds.
When we recruit, we will ask all our shortlisted candidates to tell us about any reasonable adjustments they need. Our current office is only accessible via a flight of stairs. We would of course discuss home-based working and holding team meetings in an accessible location as appropriate.
Benefits
We want people to thrive at the Trust; we believe you do your best work when you feel your best. That being the case, our team comes first, and we are proud of our culture: we offer a supportive, flexible and enjoyable place to work.
As part of our employed team, the following benefits are available to you:
- Flexible working policy - we're committed to helping you find a healthy work-life balance.
- Generous annual leave allowance - pro rata 25 days annual leave (increasing to 30 days after 5 years' service), PLUS bank holidays PLUS the period between Christmas and New Year.
- A workplace pension scheme to support you with saving for your retirement, into which we pay 3%.
- Access to a 'Mental Health and Wellbeing Plan' - helping staff to stay mentally well and to support them through periods of poor mental health. This includes support for the cost of talking therapies where these are not available via the NHS.
- Opportunities to experience our charitable activities and impact at first hand by attending training and events and through involvement in relevant projects.
- Learning and development opportunities specific to job roles and on mental health and wellbeing topics.
- Coaching (offered to CWT pro bono, depending on team member and need).
- Social events and team days.
- Bike to work scheme.
- Time off for volunteering.
- Unpaid leave/sabbatical particularly if this supports personal or professional development (offered after 2 years in post).
To apply
If you would like an informal discussion about the role with Dr Hannah Vickery, our CEO, this can be arranged via Kerryn Cyfka, Executive Assistant to the CEO, who can be contacted at kerryn.cyfka@charliewaller .org
The deadline for applications is 12 noon on Monday 16th September.
You will hear back from us by Tuesday 17th September, if not before and, should you be shortlisted, an interview will take place on the Thursday 26th September; it will involve a competency interview along with a short 10-minute presentation relevant to the role.
Please apply via your chosen job website, or send your CV and a supporting statement to Kerryn’s email above. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement.
We reserve the right to close this vacancy early if we receive sufficient and suitable applications for the role. Therefore, if you’re interested, please submit your application as early as possible.
We will provide details about the presentation at invitation to interview and we will also share 50% of the interview questions with candidates the day before the interview so that all candidates can perform at their best.
Person Specification – Head of Communications
The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.
Skills required and relevant experience
Essential
- A minimum of two years’ experience at a senior level in a similar role.
- Experience of leading on strategic marketing planning, analysis and activation.
- Demonstratable track-record of using audience data and insights to make strategic recommendations.
- Solid understanding of digital marketing channels and how to use them to target relevant audiences.
- Ability to build meaningful working relationships (internal and external) to shape and direct campaigns and activities and to work together to get the results.
- Strategic thinker with the ability to inspire confidence by adopting an entrepreneurial and creative approach.
- Demonstratable experience of managing budgets.
- Excellent interpersonal and communication skills.
- Experience of planning, executing and evaluating effective awareness raising campaigns.
- Experience of producing / commissioning high-quality written information for a wide range of audiences.
- Experience of appointing, managing, developing and appraising staff.
Desirable
- Solid understanding of websites from front end – user experience, readability and content, to coding and infrastructure at the back end of the website.
- Experience of influencing and networking at a senior level – prior experience of working alongside a board of trustees beneficial.
- A proven leader, with the skills to manage and expand upon the marketing and comms team.
- Experience of briefing and managing external agencies and freelancers to deliver against the marketing strategy.
Attainment
Essential
- A communications or marketing qualification (degree or CIM) or equivalent experience to a similar level.
Desirable
- Leadership or management training.
Personal attributes
Essential
- Initiative-taker and solution-minded with a can-do attitude towards any task or challenge.
- Professional, enthusiastic and flexible, with a strong willingness to learn.
- Capable of working as part of a team and autonomously.
- A commitment to working to meet the charity’s objectives.
Desirable
- Interest in and awareness of children and adolescent mental health issues.
To educate young people and those around them about their mental health and wellbeing.
The client requests no contact from agencies or media sales.
Growing Younger Team Roles – Mission Enabler (Young Adults)
The Diocese of Durham is seeking proactive, dynamic and pioneering individuals with a passion for reaching and discipling emerging generations to be part of our new Growing Younger team of Mission Enablers.
The Growing Younger team will work collaboratively and creatively to enable the delivery of the Growing Younger stream of the Diocesan Transformation programme, with a specific focus on building mission and discipleship pathways for 0-25s, growing missional chaplaincy in FE colleges and schools, and raising up new youth and children’s leaders.
The successful candidates will each have a focused area of work (children, youth, young adults) and will work both individually and collectively to support the development and implementation of local mission initiatives, spending a substantial proportion of their time in parishes and deaneries to raise local aspirations, grow local vision and strategy, increase local capacity and pioneer local mission.
Successful candidates must:
Ø Have a deep commitment to a personal Christian faith with a motivation to see that grow in emerging generations, and a prayerful and hopeful response to challenge.
Ø Be an excellent organiser with great initiative.
Ø Be experienced in coordinating and leading ministry with emerging generations and in developing and supporting volunteers.
Ø Be positive, adaptable and an excellent team player.
Ø Have strong interpersonal skills and the ability to nurture skills and gifts in others.
Ø Be able to travel widely throughout the Diocese of Durham.
Interested candidates are welcome to request an informal conversation with the Head of Transformation Delivery, Amy Burns. Please contact the Human Resources department for contact details.
Candidates with experience across age ranges are welcome to apply for more than one role if they wish to. Please clearly state which posts you are applying for within your application.
Closing date for applications: 9am Wednesday 11th September
Date for interviews: 17th/18th September
Our work
Our Consultancy Team has an excellent reputation in the social sector. The projects we deliver are diverse in their size and scale, but fall into three main categories:
· Mixed methods evaluation: supporting organisations to help them understand their impact and assess where value is created. We are also experienced in more developmental approaches to evaluation, helping organisations learn and adapt in real time.
· Social research: exploring social issues affecting people and communities in greater depth.
· Learning partnerships: supporting organisations with a more structural learning approach tailored to their context and culture. This can include long-term relationships over several years, as well as shorter more strategic advice.
Alongside or track record and expertise in place-based change and in large, complex programmes of change in places, we work across many policy and practice areas. We have particular expertise around youth social action and safety, systemic approaches, and using participatory, equity-driven approaches.
Our clients
Our clients are charities, local and regional government bodies and funders. Current and recent examples include The National Lottery Community Fund, BBC Children in Need, the Health Foundation, Youth Endowment Fund, Right to Succeed, and a range of local and regional government bodies including the London Mayor's Office and several London borough councils.
What to expect
You will work on a variety of projects and tasks, working with other consultants in our team to help a range of organisations with their research and evaluation needs. Your work will be varied and will depend on the needs of our clients; an opportunity to gain a flexible skillset in research and evaluation as well as build your knowledge of the non-profit sector and public sector.
This could look like:
• Training community researchers to explore the impact of a Social Housing Association’s community development project through the voice of residents.
• Visiting organisations across the UK to understand how they shared power with children and young people through youth social action funding.
• Working with government in London to understand how services for girls and young women at risk of exploitation or violence can coordinate better.
• Working with local coalitions up and down England who are pioneering new approaches to reducing homelessness, helping them learn and develop their work.
Junior Researcher and Researcher roles
A Junior Researcher position is for candidates who can demonstrate an enthusiasm for research but may be looking for an opportunity to build their experience and training. For example, you may have studied research methods but have less applied experience, or, you may have some applied experience, but you have never studied research methods.
A Researcher position is for candidates with at least 1-2 years of professional experience, especially in a research context. We welcome candidates who have worked in any sector, as long as you can demonstrate that you have relevant experience and alignment to our mission and values.
About you
You will be someone who:
· Shares our values and demonstrates them through their work.
· Is capable of building professional relationships with colleagues and partners.
· Manages their time effectively, capable of being flexible and adaptable.
· Is proactive about your professional growth and learning.
· Is great identifying challenges and good at problem solving.
· You will have relevant skills and experience. You may have gained this experience in an academic, professional or voluntary context.
We do not expect candidates to have all the experience described below, especially those applying for a Junior Researcher role.
Examples of relevant experience includes some of the following:
· Engaging with places and communities, working with people from diverse backgrounds.
· Conducting social research, which may include conducting literature reviews, conducting interviews, taking ethnographic approaches, coding qualitative data, designing surveys, summarising and visualising quantitative data.
· Conducting programme evaluations, which may include facilitating the design of a theory of change, designing an evaluation framework, or conducting an economic analysis (e.g., value for money, social return on investment).
· Creating polished outputs through a combination of excellent research skills and strong visual design skills.
Renaisi-TSIP encourages applicants from all backgrounds, including those with a disability. As a Disability Confident Employer, Renaisi-TSIP guarantee an interview to applicants with a disability who meet the essential criteria set out in the job description.
Job description
Duties and responsibilities
Conducting Research and Analysis
· Supporting with drafting research tools, evaluation frameworks and analysis plans.
· Undertaking qualitative research (for example, conducting interviews with client's staff or programme participants in different locations in the UK, conducting document reviews and facilitating focus groups).
· Undertaking quantitative research (for example, analysing survey results).
· Managing analysis processes (for example, creating coding frameworks or summarising data in Excel).
· Researchers only: Taking the lead with research coordination (for example, arranging interviews and fieldwork visits).
Supporting clients
Especially relevant to the Researcher role.
• Drafting sections of professional reports in MS Word and PowerPoint.
• Presenting findings to clients and facilitating learning workshops.
• Supporting with day-to-day client relationships, such as attending meeting clients to give project updates.
Company
• Contribute to organisational learning, for example through internal initiatives such as sustainability or equitable evaluation.
• Promoting the image of Renaisi-TSIP, which may include attending conferences, training, exhibitions and other events and preparing publicity material.
• Promote equal opportunities and cultural development.
• Carry out all duties in accordance with Renaisi-TSIP’s Equal Opportunities Policy.
Person Specification
Values and equalities
- Demonstrable commitment to the principles and practice of equal opportunities in employment
- Identify with the values and ethos of Renaisi-TSIP
Experience
- 1-2 years of relevant professional or academic experience
- Experience of analysing and synthesising complex information
- Experience of producing written work to a high standard
- Experience using Excel or a similar software package
- Experience of performing quantitative and qualitative research using a range of methods (for example, interviewing or running focus groups, handling and analysing quantitative datasets in Excel)
- Experiencing of working or volunteering in the social sector
Knowledge
- Knowledge of good research ethics
- Knowledge of quantitative and qualitative research methods
- Understanding of safeguarding policies and protocols
- Knowledge of the social sector, or a specific part of the sector e.g., youth work, health equity
Skills
- Able to communicate ideas and principles, effectively, clearly and in a variety of formats and mediums
- Able to establish positive working relationships with people from a range of professional disciplines
- Able to complete tasks to tight deadlines
- Able to prioritise and plan work
- Able to take responsibility for managing small research and evaluation projects
- Interpersonal skills and empathy for others
- Excellent IT skills
- Good analytical skills and critical thinking
- Descriptive analysis skills, including summarising and visualising data
- Knowledge and awareness of economic evaluation methods or inferential statistics
Qualifications
None are specifically required for this role, and we would rather see evidence of skills through experience and previous outputs.
The client requests no contact from agencies or media sales.
Are you an experienced finance professional looking for a new challenge?
Join Help & Care as a key member of our leadership team.
We are an established values led charity and social enterprise with over 39 years’ of experience in helping people and communities live the lives they choose. With an ambitious strategy supported by a team of 150 dedicated staff, we work across Southern England, collaborating with communities and providers to help shape services across Health and Social Care.
About the Role
We are seeking a part-time Director of Finance & Corporate Services (CCAB qualified) to provide strategic finance expertise, drive efficiency and enhance our financial performance. In addition, you will oversee data and digital initiatives.
The ideal candidate will embody our values, demonstrate a fully inclusive approach, and have:
- Proven leadership skills in developing high-performing teams
- Experience in practical accounting, preferably in the commercial or charity sector
- Expertise in financial forecasting, risk analysis, and contract management
- Proficiency with accounting database systems
- A strong commercial mindset.
Why Join Us?
We are a growing charity committed to making a difference. In this pivotal role, you will have the opportunity to lead and foster a positive organisational culture and shape the future of our financial and corporate services.
Diversity and inclusion are central to our values and the way that we operate, and we actively welcome applicants from a diverse range of backgrounds
If you're passionate about creating positive change and committed to transforming lives and communities, please review the candidate brief and associated documents with our retained consultant before making your application.
Closing Date: 9am, 6 September 2024.
Growing Younger Team Roles – Mission Enabler (Youth)
The Diocese of Durham is seeking proactive, dynamic and pioneering individuals with a passion for reaching and discipling emerging generations to be part of our new Growing Younger team of Mission Enablers.
The Growing Younger team will work collaboratively and creatively to enable the delivery of the Growing Younger stream of the Diocesan Transformation programme, with a specific focus on building mission and discipleship pathways for 0-25s, growing missional chaplaincy in FE colleges and schools, and raising up new youth and children’s leaders.
The successful candidates will each have a focused area of work (children, youth, young adults) and will work both individually and collectively to support the development and implementation of local mission initiatives, spending a substantial proportion of their time in parishes and deaneries to raise local aspirations, grow local vision and strategy, increase local capacity and pioneer local mission.
Successful candidates must:
Ø Have a deep commitment to a personal Christian faith with a motivation to see that grow in emerging generations, and a prayerful and hopeful response to challenge.
Ø Be an excellent organiser with great initiative.
Ø Be experienced in coordinating and leading ministry with emerging generations and in developing and supporting volunteers.
Ø Be positive, adaptable and an excellent team player.
Ø Have strong interpersonal skills and the ability to nurture skills and gifts in others.
Ø Be able to travel widely throughout the Diocese of Durham.
Interested candidates are welcome to request an informal conversation with the Head of Transformation Delivery, Amy Burns.
Candidates with experience across age ranges are welcome to apply for more than one role if they wish to. Please clearly state which posts you are applying for within your application.
Closing date for applications: 9am Wednesday 11th September
Date for interviews: 17th/18th September
Data & Insight Analyst
£37,000 - £42,000 p.a. (dependent on skills and experience) plus generous benefits
Location: Hybrid working - Foundation office and home working
We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.
To help us with this important mission, we currently have a vacancy for a Data & Insight Analyst. You will work closely to help the Football Foundation demonstrate its impact to communities through our work. The Insight Team are looking for an experienced nalyst, confident in building SQL databases (including writing queries independently), using data visualisation tools. and with advanced Excel skills (including building Pivot Tables and importing data using Power Query) to help us achieve our goal of providing everyone with a place to play. You will be integral in helping the Foundation to understand who we are reaching, and identify areas we can improve to help even more people!
About the Football Foundation
Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone.
The Foundation’s goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place.
The role
As part of our data and insight team, you will play a vital role in helping the Foundation measure the impact of its investment so that it can maximise the benefit to grassroots football. You will analyse data to make specific recommendations to inform our strategic decision making and to allow our funding partners to evaluate the impact of their investment. You will be responsible for supporting the efficient and effective delivery of insight capability for the Football Foundation and Premier League Stadia Fund.
You will be involved in developing and maintaining PowerBI dashboards as part of the Foundation’s interactive monitoring tools. You will also manage the end-to-end surveying approach for the Foundation and ensure the data we hold in our databases is accurate and reliable.
How we achieve our goals is equally important to us. We are striving to be an inclusive and diverse organisation which reflects the diverse communities, users and beneficiaries of our work and the outcomes we deliver. Becoming part of the Football Foundation team, will give you the chance to deliver a positive impact in every community in England; to help transform lives and communities through great places to play; and to be part of a supportive and inclusive staff team that works hard and plays fair to achieve its goals.
What are we looking for?
We would love to hear from you if you are educated to degree level in a related subject – or have equivalent experience – coupled with an understanding of the key principles relating to planning, data analysis, research and monitoring and evaluation to demonstrate outcomes and inform strategic planning.
We’re looking for candidates who can use their initiative and expertise to identify and solve problems, and develop innovative and creative solutions to support the needs of the business; communicate and present complex information and concepts in an engaging way to both technical and non-technical audiences; and are able to derive insights from complex data sets and present analysis and recommendations in a clear, concise and comprehensive way.
You don’t need to be follow football to apply, but you should have a genuine interest in using your skills and experience to help the Foundation achieve our charitable and strategic objectives.
Most of all we want someone who reflects who we are as an organisation. We refer to our values as our four corners:
· Fair Players – open and inclusive in our approach
· Star Performers – trusted to deliver
· United Team Player – collaborative and easy to work with
· Passionate Supporters – flexible and willing
For full details of the role and requirements, please download our recruitment pack below.
What can we offer you?
The salary band for this role is £37,000 - £42,000 per annum, dependent on relevant skills and experience.
You will start on 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets
We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.
Equality and Diversity Commitment
The Football Foundation is committed to, and values the principles of diversity, equality, equity and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.
Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us at jobs @ footballfoundation. org .uk
How do I apply?
To apply, please send the following to jobs @ footballfoundation. org .uk
o CV
o Cover letter - please highlight briefly and clearly how your skills, abilities and experience equip you for the role, together with your reasons for applying.
The closing date for applications is: 9 September 2024, 09:00
Interviews are expected to take place between 18 and 20 September 2024
We encourage candidates to apply as soon as possible, as we may close the advert and application window early if we have received sufficient applications.
All applications received will be short listed against the role requirements and person specification. Those most closely matching our requirements will be invited to take part in an online interview.
Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful.
Please note that you must be eligible to work in the UK to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you experienced in Community Investment and looking for your next role?
This is an exciting opportunity for a community focused individual to join our Communities Team at Sovereign Network Group (SNG) as a Community Investment and Partnership Lead on a permanent basis.
Ideally, you'll be based from our Hertford office, combining both home and office working to ensure a positive work/life balance. In the longer term, there may be some travel required between our offices and sites, so you should have access to transport and be happy to travel.
It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations.
The Role
This role will be at the heart of our Localities, delivering Community Investment and partnership actively through commissioning and supporting activity that creates social impact.
Reporting to the Community Investment and Partnership Manager, you'll lead in the delivery and ongoing development of a Locality based Community Investment strategy, embedding our Thriving Communities, Customer Impact and Corporate Plan. Key responsibilities include:
- Creating, implementing and overseeing the delivery of a wide-ranging programme of interventions in localities
- Ensuring that contracts and projects are managed effectively, including performance management that demonstrates our social impact
- Ensuring the smooth and effective financial management of projects via contracts and grants, including adhering to procurement and financial regulations
- Working with the Partnerships and Funding team by writing bids that bring in external funding to deliver social impact in our communities
- Working collaboratively with Community Investment colleagues to ensure the Thriving Communities vision is delivered in localities
- Working effectively with our Grants Officer to support the grant programmes and work with awardees as required
- Embedding a framework for social impact and outcomes recording
What we need from you
Ideally, you'll have significant experience and expertise in the Community Investment sector gained from working in a similar role.
You'll need excellent partnership skills, a focus on delivering social impact, ability to identify opportunities for fundraising and programme development and commitment to customer service with the confidence to collaborate with a variety of stakeholders. You'll also have:
- A proven track record of positive stakeholder engagement and relationship management, both internally and externally
- Excellent communication skills both oral and written, tailored to a range of audiences
- Strong organisational and project management skills
- Experience of quality assurance of projects, including monitoring and evaluation systems
- Confidence with budget management and financial systems
- IT literate and able to use technology for effective project delivery
What you'll receive from us
We have some fantastic benefits on offer at SNG, including:
- £450 flex-pot annually, discounted shopping & cycling scheme
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Company pension scheme matched up to 12%, life cover at 4x your salary
- Flexible working - we're committed to giving people flexibility as widely as possible
- 24/7 virtual GP
- Options for private medical insurance, dental insurance & critical illness cover
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. We encourage applications from all and believe that diverse talent makes us stronger.
You'll get access to plenty of training and development opportunities so you can build the skills and knowledge to enjoy a fulfilling career.
Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today.
About the role
The main purpose of this role is to develop and deliver our approach to maintain and grow corporate fundraising income, to support our mission to improve mental health in Hampshire. You will join us at an exciting time, having just launched our new three-year strategy, and this role is pivotal in helping us achieve our strategic ambitions in the years ahead.
The role is to lead the corporate fundraising activities for Solent Mind, which have grown significantly over the last five years. This will include maximising support through Charity of the Year relationships and participation in activities, events and challenges in aid of Solent Mind, and by securing one-off gifts in support of Solent Mind. You will research and build our corporate pipeline and support the delivery of our wider employer engagement which covers all aspects of employment engagement including fundraising, training and mental health employer service.
This role is within Solent Mind’s fundraising and external engagement team, and the successful candidate will manage and be supported by the Corporate Fundraising Officer.
30 to 37 hours per week
Southampton and across various Solent Mind sites in Hampshire, combined with hybrid working in the UK
About you
You will be an experienced corporate fundraiser or have relevant relationship fundraising or B2B sales experience, together with a proven track record in meeting and exceeding financial and other targets. You will be an effective communicator with excellent written and presentation skills. You should possess good negotiating and influencing skills, as well as excellent relationship management skills, and be highly pro-active and skilled in generating new business leads and moving warm prospects through the ‘sales’ cycle.
You will demonstrate the ability to motivate and develop your direct reports and will ideally have experience supervising both staff and volunteers.
About us
We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.
We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.
Benefits
Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:
- Flexible working to promote a healthy work/life balance
- 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
- Pension plan
- Employee Assistance Programme
- Season ticket and cycle-to-work scheme
If you’re ready to join the fight for mental health, visit our website to find out more and apply.
Closing date: Wednesday 11 September 2024
First interviews: w/c Monday 23 September 2024
Second interviews: w/c Monday 30 September 2024
Posts may be subject to a relevant DBS check.
Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.
Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.
Individual Giving Manager (Parental leave cover role)
Are you passionate about bringing art to everyone? Do you believe in the power of digital to transform lives?
We're looking for an Individual Giving Manager to join our friendly and dedicated team to help us to achieve our fundraising ambitions across multiple channels of individual giving.
We welcome and encourage applications from candidates who are under-represented in the creative industries, particularly individuals who experience physical, mental, or social barriers to accessing the arts.
About Art UK
Art UK is an art education charity on a mission to make the art in UK public collections accessible to everyone – for enjoyment, learning and research. It enables a global audience of five million people a year to learn about the UK’s national art collection by digitising artworks and telling the stories behind the art. In addition to innovative engagement tools such as Tagger and Curations, Art UK is currently working on new initiatives including a major learning programme, making this a truly exciting time to join the organisation. Art UK is the operating name of the Public Catalogue Foundation, a charity registered in England and Wales (1096185) and in Scotland (SC048601).
About you
You will be a confident and persuasive communicator who is completely at ease engaging with supporters and stakeholders at all levels. You will have a sound knowledge and understanding of individual giving, particularly mid-value and low-level giving. You will understand the value and importance of high-quality donor stewarding, be well-organised, and comfortable working accurately with data. Additionally, you will have experience writing compelling content on and offline. You will be full of initiative with the ability to work independently and autonomously.
At Art UK you will be well-supported within a team focused on achieving Art UK’s fundraising goals, comprising:
- the Chief Executive, Deputy Chief Executive, Trustees and Philanthropy Board
- the Head of Development, who oversees all fundraising activities at Art UK but has a particular focus on researching and applying to grant-giving trusts and public sector bodies
- the Development Officer, who supports activities across all income streams including donor stewardship and communications, prospect research, and CRM database management
You will promote equality and diversity in all aspects of your work – with the public, colleagues and external partners.
This is an exciting time to join Art UK's Development team, as it is going through a period of growth and change. You will be responsible for leading the development of our individual giving programme into a multi-faceted, campaigns-focused programme.
Key responsibilities
- Develop and execute an effective and sustainable individual giving plan and budget in line with the overall Art UK fundraising strategy, to grow income from new and existing donors and achieve annual targets
- Provide high-quality, tailored stewarding for new and existing supporters, ensuring they feel valued and understand the impact their contribution makes
- Lead on donor research, prospecting, cultivation and conversion activities to develop a pipeline of individual giving at all levels
- Pitch giving opportunities to prospective donors through bespoke presentations, meetings and events
- Create targeted campaigns and bespoke donor journeys
- Create compelling written content for digital and print media
- Plan and deliver fundraising and stewarding events, including attending events where possible
- Monitor campaign effectiveness and produce regular reporting on performance against targets
- Ensure donations are processed quickly and donors are thanked for their contribution
- Contribute to other areas of fundraising including small grant applications, research, and supporter communications
- Keep abreast of the latest fundraising practices, legislation and technology opportunities
Necessary skills
- Essential: Ertners
- Essential: Experience creating, implementing and evaluating fundraising strategies for individual giving
- Essential: First-class written and spoken communication skills, and the confidence to engage and work effectively with a range of people
- Essential: Experience creating successful bespoke proposals or asks for prospective donors
- Essential: Experience planning and managing fundraising events
- Essential: Experience undertaking data analysis and effectively utilising supporter data for campaign purposes
- Essential: Copywriting, proofing and editing skills
- Essential: Experience working with CRM databases to a high level of accuracy
- Essential: Excellent awareness of fundraising best practice and legislation, particularly in relation to donor data including GDPR
- Essential: Self-motivated, with exceptional time management and organisation skills
- Desirable: Experience leading on low-level giving fundraising/crowdfunding campaigns
- Desirable: Active interest in the visual arts and awareness of UK art collections
- Desirable: Experience working with a diverse range of audiences
- Desirable: Experience working on projects with a broad range of partners
Contract terms
- 0.8 FTE (4 days a week)
- 15-month fixed-term contract, October 2024 – December 2025
- Salary £35,000 per annum pro rata
- Three-month probationary period
- One-month termination clause
- Work from home, anywhere in the UK
Benefits
- 25 days annual leave plus regional Bank Holidays (pro rata)
- Paid Christmas closure period (Christmas Day to New Year’s Day)
- Flexible working hours
- Workplace pension scheme
- Training and development opportunities
- Mental health and wellbeing support
- Above statutory paid sick leave
- Enhanced paid parental leave
- Employee Assistance Programme
- Monthly wellbeing hour
- Trained Mental Health First Aider’s
- Regular staff socials, both virtual and in-person
- Eye tests paid for up to £35, glasses subsidised up to £30
Application
Please visit our website to download the application form. To apply, please submit your completed application form by 9am on Tuesday 10 September 2024. If you are experiencing issues downloading the document or require support in completing your form, please contact us.
Forms must be sent in MS Word or a format compatible to MS Word. Please do not send PDFs. Applications sent as a PDF will not be accepted.
Interviews will be held via video call on Friday 20 September 2024. If you have not heard from us within three weeks of the closing date, please consider your application unsuccessful.
As part of our commitment to Equality, Diversity and Inclusion please note that we redact some details from applications ahead of the shortlisting stage to ensure the removal of unconscious bias. Details that we redact include (but are not limited to) references to protected characteristics, names of educational institutions and indications of political affiliations.
Art UK is the operating name of the Public Catalogue Foundation, a charity registered in England and Wales (1096185) and in Scotland (SC048601). For more information, please vist Art Uk website
Art UK is a charity – the online home for the UK's public art collections
The client requests no contact from agencies or media sales.
We have an exciting opportunity for you to join The Seafarers Charity, the leading maritime welfare grant-making charity.
This new role as Head of Communications will shape our communications plans and priorities, working across the charity to deliver inspiring, impactful communications to target audiences and maintain our high profile as the leading funder in the maritime welfare sector.
By celebrating and sharing the results of our advocacy work and grant-making, we aim to continuously increase our fundraising - and continuously grow our impact.
You will play an important part in helping us to drive improvements in the lives of seafarers globally. If you join us, you will have the opportunity to make a real impact and be part of our success story.
You will be joining a diverse, friendly, committed team of about 20 staff at London based head office working on a hybrid basis, with a minimum of 3 days per week in the office
Please send a current CV (no more than three sides) and supporting statement - which should outline your suitability in relation to the Job Specification, along with your motivation for applying for the position.
Our mission is to tackle the disadvantages of seafaring life by leading collaboration, funding and advocacy to improve seafarers’ lives.
The client requests no contact from agencies or media sales.
In this role you’ll be both strategic and hands-on, solely managing the financial controls for this small charity with a £350k annual turnover. You will support the Director and senior management team through your management of financial processes, policy and planning.
This will include using accountancy software to process income and expenditure, producing management accounts for the senior management team and Board, and ensuring the charity reports to its key funders, including Arts Council England.
You’ll process payroll for our small team of 6 employees, taking care of liaison with HMRC as well as handling external audit and company filing.
Who are we looking for?
We’re looking for someone with focus, efficiency and precision to take responsibility of our company finances.
Unfazed by working mostly alone, you’ll be incredibly organised with your time and workload to ensure processes are handled in a timely and accurate fashion. Ideally, you’ll be passionate about the work that we do both as a professional arts organisation and also as a small charity based in Bedfordshire with altruistic values.
You’ll have experience of working with small organisations and charities, knowledgeable about the areas of financial control that you will be our expert on.
The role is an employee position for one day per week, however we are open to discuss flexibility of working hours and the possibility of freelance working with the successful candidate.
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence our working practice. We are particularly keen to hear from people from backgrounds that are currently under-represented on our staff team including people from UK minority ethnic backgrounds and candidates who self-identify as disabled, male, non-binary or trans and/or LGBTQ+.
Application deadline: 9am, Mon 30th Sept 2024
Interviews: Thurs 3rd October 2024
Terms and Conditions
Hours of Work: 7.5 hours per week (1 day). These hours can be worked flexibly.
Contract: This is a permanent employment contract with a 3 month probationary period.
Salary: The full-time equivalent salary for this position is £40,000 – 45,000 per annum (pro rata to 7.5 hours per week).
Location: Home-working.
Benefits:
BCA offers 25 days holiday per annum plus bank holidays (pro rata for part-time employees).
We offer a NEST pension scheme with a 3% employer contribution.
Access to IT & equipment to enable efficient home-working can be provided.
Proof of the right to work in the UK will be required before appointment.
A contemporary arts charity dedicated to commissioning high-quality art for, with and inspired by communities in Bedfordshire
The client requests no contact from agencies or media sales.
The PCC of St Olave Hart Street is looking to appoint a highly organised, efficient and personable parish administrator to oversee the day-to-day running of the church and the church office. The church is an active location for worship, concerts, visitors, and other community groups who hire the church.
The person appointed will be a key face of the church and wider community. The church is open for visitors, and the post holder will need to signpost those who seek spiritual counsel. As a faith-based organisation and a place of Christian worship, Trinitarian beliefs are fundamental to everything that is done here. The post holder will be expected to be sympathetic to these beliefs, understand the spiritual life of the church and work within the church’s Mission Action Plan, and other PCC, Diocesan and Church of England policies.
The client requests no contact from agencies or media sales.
The Donmar Warehouse raises more money as a percentage of income than any other subsidised theatre in the country. Each year we raise around half of our turnover from a strong combination of individuals, corporates, and trusts and foundations.
The Senior Individual Giving Manager (SIGM) plays a vital role in the Development department during an exciting time in our theatre's history. This role leads on planning and delivery for the Donmar's membership scheme as well as Major Donors up to £10,000.
Delivering excellent customer service to individual donors, the SIGM will ensure the timely renewal of annual memberships and fulfilment of all benefits, working with the Membership Officer to ensure the smooth running of day-to-day operations. This role will also work closely with the Head of Philanthropy to establish the strategy for the team, identifying further income opportunities from prospects and existing supporters across our productions and participation programmes, and leading on the delivery of campaigns.
Terms: Permanent, Full Time
Work Pattern: Hybrid working is available once the probation period has been completed and with prior agreement with line manager.
Salary: £40,000 - £42,000 per annum, depending on experience
Application deadline: 12pm on Monday 12th August
Round One Interviews: w/c Monday 19th August
Round Two Interviews: Tuesday 27th August
Please apply through our application portal Breathe, where you can download and submit your application forms.
Please note that we do not accept CVs or cover letters; submissions received without correct forms, or outside of our online portal Breathe will be declined.
Once you have created a profile on Breathe you will be able to download, complete and upload a copy of your application form.
Any questions regarding how your skills and experience best suit the role or if we can support your application in any way, please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ombudsman Case Handler
Do you have a passion for fairness and want to do work that makes a positive difference to someone’s life?
Are you skilled in complaint handling and provide excellent customer service?
We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider.
This is also a fantastic hybrid working opportunity (with part-time hours considered) for graduates with an interest in the higher education and ombudsman sectors. Full training and mentoring will be given, so if this sounds like something you would be interested in, then apply today!
Position: Case Handler
Location: Reading/Hybrid
Hours: Full-time, 35 Hours per week (part-time working considered)
Salary: £32,708 to £38,015 per annum pro rata
Contract: Permanent
Benefits include:
- Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
- Contribution to Gym membership (on completion of probation)
- Attractive defined benefit pension scheme
- Enhanced maternity and paternity pay
Closing Date: 16 September at 10am. We are expecting a high volume of interest and may need to close applications without notice. Please apply as soon as you can.
About the Organisation
Our vision is that students are always treated fairly and it works towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.
About the Role
As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints. This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges.
Full training will be provided and a mentor will be at hand to help support and help you understand the needs and demands of the role.
Responsibilities include:
- Determine whether complaints are eligible for review and communicate decisions to students;
- Request and obtain documentation and information from higher education providers, students and student representatives;
- Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints;
- Provide effective guidance to students, student representatives and providers on the OIA’s case-handling process, possible remedies and typical timeframes;
- Conduct reviews of complaints, draft and issue Complaint Outcomes
About You
You will have:
- Excellent written and oral/ telephone/video call communication skills.
- Excellent interpersonal skills.
- A customer service focus.
- High level of accuracy and attention to detail.
- Ability and willingness to learn new processes and procedures with a positive attitude.
- Resilience to work in a demanding and high-volume environment.
- Comfortable with technology and with the ability to adjust to new and changing IT systems and processes.
- Strong and recent experience of using Microsoft Word, Excel and Outlook.
The charity values diverse backgrounds, life experiences and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered.
Qualifications
Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.
You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Director of Fundraising & Engagement
Location Hybrid/Remote
Contract: Permanent, Full time
Salary £90,000
Join Us in Supporting the Police Community: Director of Fundraising & Engagement
Are you passionate about making a difference in the lives of those who serve and protect our communities? Do you have the adaptability, empathy, and communication skills to thrive in a dynamic, changing environment? If so, we want to hear from you!
About Police Care UK: Police Care UK is a leading charity dedicated to supporting the police community across the UK. We provide ground-breaking research, innovative solutions, and evidence-based action to help serving and veteran officers, staff, and their families cope with the impact of policing. Following the recent appointment of our new CEO, Renata Gomez, we are entering a new era of innovation and growth, and we are looking for dedicated individuals to join our team and contribute to our mission.
The Role: As the Director of Fundraising & Engagement, you will be responsible for scaling our income up to £10 million within a short timeframe, while developing and implementing innovative fundraising and engagement strategies to support our mission. Reporting directly to the CEO, you will lead and inspire a high-performing fundraising and engagement team, including the Head of Fundraising, Communication and Marketing Manager, and Volunteer Manager.
Key Responsibilities:
- Develop and execute an aggressive fundraising and engagement strategy to achieve ambitious income targets, with a focus on rapid growth
- Cultivate and manage relationships with major donors, corporations, and foundations
- Enhance our digital fundraising capabilities and implement innovative engagement strategies
- Build and implement an aggressive communications strategy to increase the charity's public visibility
- Identify and pursue new funding opportunities, including grants and partnerships
- Ensure compliance with UK charity sector regulations and fundraising best practices
- Champion the use of data and insight to drive fundraising decisions and optimize donor management
- Oversee budget management, reporting, and forecasting for the fundraising department
Who We're Looking For:
We are seeking an exceptional Director of Fundraising & Engagement who has:
- Proven track record of rapidly scaling organic fundraising income from £4-5 million to £10 million or beyond
- Extensive experience securing major gifts and managing high-value donor relationships
- Strong understanding of the UK charity sector and fundraising regulations
- Excellent leadership and team management skills, with experience managing multiple direct reports
- Strategic thinking ability and the capacity to execute plans swiftly and effectively
- Outstanding communication and interpersonal skills, with the ability to influence, motivate, and persuade donors and stakeholders
- Experience with digital fundraising techniques and CRM systems
- Proficiency in budget management, reporting, and forecasting
- Relevant degree or equivalent experience in fundraising, business, or a related field
What We Offer:
At Police Care UK, we believe in investing in our people. When you join our team, you will benefit from:
- A supportive and inclusive work environment
- Opportunities for professional growth and development
- The chance to make a real impact on the lives of those who protect our communities
How to Apply: If you are ready to join a forward-thinking charity that values innovation, empathy, and collaboration, we would love to hear from you. You need to submit your CV and a detailed cover letter explaining why you are the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able.
Police Care UK is committed to building a diverse and inclusive team. We welcome applications from all qualified candidates regardless of age, gender, ethnicity, disability, sexual orientation, or religious belief.
Closing date 24-09-2024
REF-216 450