Support Coordinator Jobs in Tooting, Greater London

About the role:

Working under the direction of the Service Manager you will be primarily responsible for designing, implementing and co-ordinating recovery-focused activities. You will work with SHP colleagues, partnership agencies and those using the services to ensure the programme meets the latter’s needs. You will be responsible for delivering elements of the programme, in addition to supporting staff members, volunteers, students, clients and peers to facilitate groups and activities.

About you:

• Experience of developing, facilitating and coordinating groups and activities (including supporting others to do so too), with a demonstrable understanding of group dynamics.
• Experience of developing and maintaining positive partnership relationships with a range of internal and external services.
• Demonstrable understanding of engaging and motivating people who experience multiple disadvantages, with an awareness of the issues that may make this process challenging.
• Demonstrable experience of working with either homeless service users or clients with complex needs such as Mental Health, Substance Use, Ex Offending, and Physical Health needs.
• A strong understanding of the issues that typically disrupt progress in journeys towards independence, such as mental health, substance misuse, self-harm, domestic violence, anger management, learning impairment and frailty due to illness.
• Excellent time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
• Excellent team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 3rd November at midnight

Interview date: Monday 11th November or Tuesday 12th November via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Job title: Senior Programme Coordinator

Term: Full time, two-year fixed contract with the option to extend

Salary: £36,920 + generous benefits

Location: Office located in Victoria, London. We encourage flexible working and have a hybrid working policy in place with expectations of one to three days in the office per week.

Closing date: 12 noon, 25 November 2024

Interviews: 3 and 4 December

Working as part of our development and engagement directorate, this is an exciting opportunity for someone who is looking to further develop their project and event management skills within a busy and high performing team.

Our Digital Boards programme provides leadership development support to NHS Boards through bespoke board development sessions, peer learning events and written outputs. This role will involve working with the programme team and project partners to deliver a high volume of outputs every year.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to NHS Providers HR team.

Please also complete the online interactive equal opportunities monitoring form as part of your application.

Please note: You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship

NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.

Children with Cancer UK is hiring a Sports Events Coordinator to manage a range of mid-value sporting events, support the wider Sports Events team, and provide an exceptional experience to event participants. This role involves planning, organising, and delivering events, with responsibilities that include maintaining project plans, assisting with the TCS London Marathon, and optimising supporter journeys to meet fundraising goals.

Key Responsibilities

• Project-manage mid-level sports events, ensuring comprehensive project and marketing plans are in place.
• Engage and support participants to maximize fundraising, providing top-tier customer service.
• Maintain up-to-date event and supporter records in Salesforce, and assist with keeping the website current.
• Track campaign performance, report on KPIs, and collaborate with the team to enhance the sports event portfolio.

Ideal Candidate
The ideal candidate will bring experience in customer service, project management, and relationship-building, preferably within the charity sector. Strong organisational skills, proficiency with Microsoft Office, and a proactive approach to managing multiple projects are essential. Evening and weekend availability for events across the UK is required, with time off in lieu.

Join Children with Cancer UK in a vital role contributing to impactful events that support pioneering cancer research and improve young lives. We value diversity and encourage applicants from all backgrounds to apply.

• In this role you will contribute to the development and launch of a new peer to peer support service for families at risk of, or experiencing mild perinatal mental health issues.
• You will process referrals received from partner organisations and arrange for the correct support (or signposting to other services) to be provided.
• You will work on a one to one basis with families, meeting with them weekly for up to 6 months to ensure they are receiving appropriate practical help and emotional support.
• Assist with the recruitment, training (initial and ongoing) and ongoing supervision of prospective volunteers.
• To represent Home-Start Croydon at external meetings relating to the support provided to families.
• Ensure accurate record keeping for all projects and activities.
• Support external communications about our work by creating content for our website and social media.

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

London & the South East

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.

· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

• Flexible working hours to balance home and working life

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Company car for front line care posts

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

The Peer Support Coordinator will play a critical role in the delivery of Day One's Peer Support Service. The primary objectives are to ensure a high-quality service is delivered to our beneficiaries; to develop our regional peer support model; and to facilitate a positive volunteering experience for our lived experience volunteer team. Responsibilities will include the day-to-day coordination of peer support activity. This will involve sensitive communication with trauma-affected individuals to understand their needs and preferences, using this information to facilitate suitable peer support matches.

The postholder will contribute to building a diverse volunteer team by supporting the volunteer recruitment and induction processes. They will offer ongoing support, guidance and motivation to our volunteers, ensuring meaningful opportunities to engage with Day One. The postholder will support the Peer Support Manger to conduct regular reviews with volunteers to gather feedback on their experiences as well as supporting their personal and professional development.

The Peer Support Co-ordinator will monitor service delivery and volunteer activity to ensure it is operating within agreed policies and processes. To ensure we can evidence the success and quality of the service, a key aspect of the role will involve keeping accurate records of interventions as well as collecting regular evaluation/impact data and personal case studies.

You will be a compassionate individual, dedicated to ensuring the highest quality of support for our beneficiaries and volunteers alike. You will be empathic with strong active listening skills, able to demonstrate sensitivity and discretion in your communication with trauma-affected individuals.  You will be adept at identifying individual’s support needs and have strong social/communication skills enabling you to facilitate appropriate and meaningful peer support matches. Possessing excellent organisational skills, you will thrive in the fast-paced and reactive environment of peer support service delivery.

You will be committed to maintaining high standards and have a keen eye for detail able to keep accurate records of interventions and collect evaluation/impact data with regularity. Additionally, you will have a proactive approach to building and supporting a diverse volunteer team.  You will be a ‘people-person’, enjoy speaking with others, and have the knowledge and confidence to offer ongoing guidance and motivation to our volunteer team. Your ability to conduct regular reviews to gather feedback to support volunteers' personal and professional development will be essential in driving the continued success of our peer support service. You will enjoy supporting others to develop new skills and navigate challenges successfully.  

Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as ‘major trauma’.  Our Caseworkers work alongside NHS Clinicians, embedded as part of the team within Major Trauma Centres and across the wider Major Trauma Network to provide practical, emotional and financial support to adults and children as well as their families and loved ones.  Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury. 

To apply, please upload your CV, and a supporting statement (no more than 2 pages) demonstrating how you meet the criteria and outlining why you’re interested in the role.

Please refer to the attached recruitment pack for more information.

Closing date:

Midnight Sunday 10 November 2024

Interview date:

First stage virtual interviews on 18th and 20th November 2024

Final stage in-person interviews on 2nd December 2024

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service.

This is an exciting home based opportunity working with stroke survivors and their families to support them following a stroke.

Position: S11216 Stroke Association Support Coordinator

Location: Home-based Surrey however, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Part-time, 21 hours per week (flexible working available)

Salary: Circa £16,043 per annum (inner London weighting £2,370 per annum or outer London weighting £1,260 per annum may be applied in accordance to where you live) (FTE circa £26,700 per annum)

Contract: Our services are contracted, we currently have funding for this contract until 31 August 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 3 November 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.

Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Support clients to make informed lifestyle changes which will help them to prevent further strokes

· Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.

· You will have excellent IT skills and demonstrate a flexible approach to your role.

About You

The post holder will have experience/background in:

· A caring profession ideally with experience of supporting people with disabilities.

· Setting up and running virtual groups.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Stroke Association

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities. 

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Ambitious College is seeking to appoint a Learning Support Coordinator. Our college is growing and we are looking for a dynamic and confident Learning Support Coordinator to join our dedicated team based in Isleworth. You will work alongside a transdisciplinary team to support our learners to achieve outstanding outcomes.

Ambitious College is an award-winning, Ofsted rated ‘Good' specialist further education provision for autistic young people aged 16-25. We believe that every young person attending Ambitious College deserves a fulfilling, happy, and rewarding life. Our ambitious educational approach focuses on the individual at all times, supporting our learners' wellbeing and independence. We aim to ensure that when they leave our setting, they have the opportunity to access employment, further education, or training, and to live as part of the communities of their choice.

Key Responsibilities:

• Team Management: Lead and manage a team of Learning and Behaviour Specialists, ensuring they deliver exceptional support to our learners.
• Quality Service Delivery: Ensure the delivery of high-quality, person-centred programmes that cater to the unique needs of each learner.
• Care and Support: Maintain excellent levels of care and support, adhering to agreed practices and protocols.

What We Offer:

• A supportive and collaborative working environment.
• Opportunities for professional development and career progression.
• The chance to make a significant impact on the lives of autistic young people.

If you are passionate about making a difference and have the skills and experience to excel in this role, we would love to hear from you!

Join Ambitious College and be a part of a team that is committed to providing an outstanding educational experience for autistic young people. Apply today and help us empower our learners to achieve their fullest potential.

Closing Date: 3rd November 2024

Start Date: January 2025 or sooner

Interview date: 12th/13th November 2024

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Fundraising Supporter Development Coordinator

About the role

CUF equips people and churches to build just and flourishing communities where they live, so everyone across England can access support when they need it most.

Our fundraising team is a valued part of this, and as our supporter development coordinator, you will coordinate campaigns, direct marketing appeals and other supporter communications, using fundraising best practice, to maximise Church Urban Fund’s income for all components of individual and church giving. This role will report to the Head of Fundraising and Communications.

Job Description

Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR)

Contract: Permanent

Hours: 35 hours per week (flexible working arrangements considered)

Salary: £32,000 – £35,000 depending on experience.

Annual Leave: 22 days + 3 CUF discretionary days + Bank Holidays per annum.

Key Responsibilities

Instigate and undertake activities in the following key areas:

· Recruiting new individual supporters through on- and off-line channels, and by identifying prospects from within CUF’s connected audiences;

· Increasing lifetime support from existing individual givers through appeals, feedback pieces, and other engagement mechanisms;

· Being responsible for income and expenditure, including analysis of results and insight about data trends and ROI

How to apply:

For an informal chat about this role or for more information, please contact our Head of Fundraising and Communications, Kate Mulkern.

To apply, firstly please download and read our job pack on the careers page of our website. Then email an up-to-date CV and covering letter, outlining how your skills and experience fit the role profile’s responsibilities

Please note we will not consider CVs without a covering letter.

Closing date: 9:00am Monday 2nd December 2024 with interviews on Wednesday 11th December 2024 (in London)

Church Urban Fund is an equal opportunity employer and values diversity.

Are you a detail-oriented, motivated, and focused professional? As we embark on a new five-year strategy, we are seeking a Network and Learning Coordinator to support the development, implementation and engagement in our Advantaged Thinking Learning Community (ATLC) framework and digital platform across our national network of youth Foyers.

Position: Network and Learning Coordinator

Accountable to: Head of Programmes and Network

Contract: Permanent

Salary: £28,000-32,000 per year, based on experience

Benefits include: Contributory Pension Scheme; Enhanced Maternity/Paternity package; Own Macbook, iPhone and support to work from home; Training and development; travel expenses; Annual leave increases year on year after 3 years service (up to 30 days), Discretionary 3 days leave at Christmas.

Hours: Full time, 35 hours per week

Location: Home-based with some travel to Foyers and team meetings

Holiday: 25 days plus bank holidays (pro rata)

Application deadline: 7th November 2024

First Interviews (Online): 14th and 15th November 2024

Second Interviews (In Person): 21st or 22nd November 2024

How to apply

Please download the job pack below and send a copy of your CV, a completed application form and the equality and diversity form to inbox[at]foyer[dot]net

About Future Frontiers

In the UK, family income is the strongest predictor of how well a young person will do at school and the future opportunities they will have. Future Frontiers exists to change this. Our vision is of a society where equal access to education and career opportunities enables potential to overcome poverty.

We support young people from disadvantaged backgrounds to realise their potential at school and achieve post-16 qualifications that build towards secure and fulfilling employment. In partnership with schools, businesses and supporters, we deliver an evidence-based programme of career coaching and 1:1 guidance for disadvantaged young people when they are in Year 10 and 11. In 2023/24, we supported 2,784 young people in collaboration with 99 schools and 82 businesses.

Our five-year strategy for 2021-26 is focused on ensuring that our programme achieves meaningful long-term impact at the post-16 transition, transforming the life-chances of disadvantaged young people

We are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to our young people.

Why we need you

We are seeking a Fundraising Coordinator with a passion for the Future Frontiers mission (you do not need to have previous experience of fundraising) who will play a vital supporting role to secure income that is needed to deliver the Future Frontiers programme for a growing number of young people.

The successful candidate will report to the Senior Fundraising Manager and work closely with the Fundraising and Partnerships teams. Your primary focus will be on charitable Trusts and Foundations: researching suitable funding opportunities and writing external-facing communications. You will arrange programme visits to meet with young people and develop high-quality case studies. In addition, you will play a role in Future Frontiers' wider income generation work through researching potential business supporters and working with people participating in fundraising activities including employee fundraising and challenge events. You will keep excellent records of all fundraising activity to ensure effective team collaboration. 

Your responsibilities

Research and pipeline development 

You will complete research to find charitable trusts, foundations and businesses that have the potential to support Future Frontiers for the first time and keep detailed notes for the fundraising and partnerships teams. You will use this knowledge to support the pipeline of funding opportunities for the coming years, including making recommendations for the amount of funding we ask for and what it could go towards.

Enquiries and applications 

You will write enquiries and applications for funding that are tailored to each recipient and make a convincing case for how their support will make a difference. 

Reports and case studies

You will write reports that are tailored to each recipient and demonstrate how their funding has made a difference. This will involve arranging programme visits to speak with young people and develop case studies. 

Supporter engagement 

You will support the planning and delivery of high-quality, tailored communications and engagement opportunities for existing and potential supporters. This will include supporting individual volunteer fundraisers and employees of business partners. 

Record-keeping

You will ensure that key information about our fundraising activity is stored appropriately and with high attention to detail. 

About You

Experience 

This role is suitable for entry-level applicants and those with some relevant experience, for example, of working or volunteering in the charity sector and/or relating to the skills and competencies below. 

Skills and competencies 

You should be able to demonstrate all or most of these:

• Passion for Future Frontiers’ mission: You are motivated to play a role in empowering disadvantaged young people to realise their potential.

• Research: You can complete independent research to find key information. 

• Written communication: You write clearly, concisely and compellingly. 

• Interpersonal skills: You are an engaging communicator, able to build trust and rapport with supporters.

• Attention to detail: You have high levels of accuracy and can use detailed information effectively. 

• Teamwork: You can work effectively with others.

• Curiosity: You are interested to learn about fundraising and supporters.

• Can-do attitude: You approach tasks with enthusiasm, eager to get stuck in and make a meaningful impact.

What we can offer you 

• Annual leave of 27 days plus bank holidays, increasing with service

• Flexible working with regular working from home as standard, 4pm finish on Fridays

• Annual personal training and development budget of £300

• Employee Assistance Programme, including counselling

• Team building offsites and regular team socials throughout the year 

• Additional parental leave pay and additional childcare leave for child’s first 2 years

Equal Opportunities, Diversity and Inclusion 

Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it underpin our mission and we treat all employees, volunteers, clients and students as individuals. We believe in having an open and inclusive culture that champions diversity in all its forms, including disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background, and religion. 

We encourage everyone to apply for our roles. If you would like to talk to us about working at Future Frontiers in advance of your application, particularly in regards to diversity, we strongly encourage you to contact us via email and we will arrange a call. If you would like us to make any reasonable arrangement/adjustment for you during the interview, please let us know. 

To improve the diversity of the team we are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to our young people.

How to Apply  

To apply, please fill out our application form by answering these questions and attaching your CV. 

1. Tell us why you want to work at Future Frontiers. What is it about the charity that interests you? (Max. 1,000 characters)  
   Strong answers will tell us why our mission appeals to you personally and why you are motivated to work for us.

2. With direct reference to the skills and competencies listed in the job description, please tell us the three main reasons why you would make an excellent Fundraising Coordinator, giving evidence for each reason. (Max. 2,000 characters)
Strong answers will factually and succinctly demonstrate your skills. 

Please note that, given the nature of this role, we will be assessing the quality of your written communication in your answers, including clarity, spelling and grammar. 

Deadline: Monday 25th November 9AM

• First round interviews expected to be held via video call on Monday 2nd December

• Final, in-person interviews are expected to be held at our offices on Monday 9th December

The successful candidate will be required to undergo a DBS check and reference checks.

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Service in Tower Hamlets.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community and move towards greater independence by providing a flexible and individually tailored support package. The position is in Tower Hamlets at 140 Cannon Street Road E1 2LF and consists of 1 high support building with 20 flats, and 2 low support buildings with 20 lower support flats spread over two sites within close proximity.

The shift pattern for this role includes Earlies 8.00 - 16.00 and Lates 14.00 - 22.00. It also includes working 2 weekends per month.

For a full job description, please visit our website jobs.lookahead.org.uk and search for the reference REQ005827

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night-time routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
Involving customers in the design, development and delivery of the service
Encouraging and enabling tenants to pay their rent and avoid personal debt
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Open to feedback and self development
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Experience working in mental health

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

We are delighted to be delivering the National School Breakfast Programme. Family Action is committed to supporting child development, and we believe a healthy school breakfast, without barrier or stigma, can set up children to succeed and give them the very best chance to learn. Working with schools across the country, the post holder will make a vital contribution in ensuring thousands of children in disadvantaged areas have a healthy breakfast at the start of the school day.

As a School Breakfast Coordinator, you will be required to work directly with schools to recruit them to the programme, facilitate the successful set up of breakfast delivery in their schools and provide ongoing support and advice. A big part of this role will be to proactively contact schools to offer them a virtual meeting to support them to sustain and grow their breakfast provision. 

Main Responsibilities:

• Proactively contact schools to offer online meetings and support in the ongoing delivery of their breakfast provision. Offering advice and guidance to increase the number of children having breakfast each day
• Respond to school queries via a support desk either by phone or email in a timely manner. Escalating to colleagues within the service as appropriate.
• Share knowledge, ideas, feedback and evidence of good practice with schools to inspire and encourage improved delivery of the breakfast provision.
• Work closely with colleagues and partners supplying the service delivery, ensuring any issues relating to Food orders, deliveries or provision help are reported and action is taken immediately.

Main Requirements (for details check the job description and person specification):

• The successful candidate will preferably be educated to degree level or relevant professional qualification to level 3. Have experience of working in customer service environments or experience of being first point of contact and providing high quality support.
• Experience of working in an educational setting or in partnership with schools or other educational providers and knowledge of how schools operate.
• Experience working in a remote team with the ability to confidently build relationships with a range of professionals, stakeholders and services.
• Excellent interpersonal and presentation skills including the ability to engage a range of audiences virtually.
• Proficient in Microsoft Office with strong IT and administration skills and a high level of competency in the use of Salesforce or a similar CRM tool. 

Benefits: 

• an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays 
• up to 6% matched-pension contributions
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Download and submit a completed Application Form linked to the Family Action job advert

• Closing Date: Monday 11th November 2024

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons