Support And Information Worker Jobs

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

This is a new and exciting role at Crisis Skylight Birmingham to join a team of experienced and highly skilled staff supporting homeless people move into their own long term sustainable tenancies. 

About the role 

As Housing Procurement Officer, you will join our team in Birmingham at an exciting time, delivering an outstanding property procurement service across the private and social rented sector. Working alongside our team of lead worker coaches you will identify appropriate matches of tenants and homes. It’s a role requiring commercial acumen and creativity as you partner with both Social and Private landlords and our members. You will work collaboratively with partners, coaches and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity to make the role your own and shape it from the beginning.

Location: Crisis Skylight Birmingham, 25 Heath Mill Lane, Deritend, B9 4AE 

About you 

To be successful in this role you will need to demonstrate the following skills, experience and knowledge: 

• Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords. 

• Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people moving out of homelessness and into housing. 

• Understanding of housing law

• Developing, building and maintaining relationships with key stakeholders 

• Experience of working in a lettings and housing procurement environment

• Creative approach to solving problems. 

• Showing resilience when dealing with difficult situations

• A self-starter who can work on their own initiative.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage. 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly.  

• And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 17 November 2024 (at 23:59) 

Interview date: Tuesday 26 November at Crisis Skylight Birmingham 

Can I use Artificial Intelligence (AI) technology for my application? 
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

The role

With Ace of Clubs, homelessness charity approaching their 30th Anniversary Year, this is an impactful and engaging time to join the charity.  Your role as Community and Volunteering Co-ordinator will be pivotal in these developments.

You will be supporting, coordinating and administrating the charity’s amazing supporters and volunteers.  This requires sustaining and building strong relationships with those who generously contribute in various ways—whether through time, money, practically or professionally.   Our supporters and volunteers are key for the charity's sustainability. 

Our supporters and volunteers are from diverse backgrounds, range in age, and include individuals (including our service users who also volunteer), community groups and corporate teams.  Their contributions are essential for the running of our charity - that provides transformative, daily support for those who are marginalised and experiencing homelessness; including safety, food, warmth, clothing, laundry, showers, IT suite and access to casework and healthcare - all onsite at our warm and welcoming community drop-in.

About You
You need strong administrative, writing, and Microsoft office skills. Additionally, you have a positive mindset and can adapt to a wide range of individuals, from those who use our services to our supporters, volunteers and corporate partners.

While experience working for a charity is not necessarily required, empathy and understanding for individuals experiencing homelessness is essential.

You could be someone looking for an opportunity to grow and develop your career within the charity sector, or someone with extensive experience seeking a more philanthropic and fulfilling role.

Most importantly, you are willing to embrace an environment that is full of compassion and support, but can also be reactive and busy.

Deadline, Shortlisting, Assessment and Onboarding Process

Deadline for applications: Thursday 21st November (10am) 2024

Shortlisting: Thursday 21st November 2024 (will consider shortlisting earlier for candidates who apply earlier)

First Interview: Thursday 28th November 2024

For your application you need to submit:

- A covering letter (no longer than 1.5 sides of A4) which clearly states how your experience demonstrates your Skills, Competencies and Personal Attributes specified in the Personal Specification.

If you do not have direct experience in the charity sector, please consider the skills and experience you have gained in other work, volunteer, studying or extra-curricular activities.

- A CV (no more than 2 pages) that includes Contact Details, Education, Employment, Volunteering/Extra-Curricular (as relevant), 2 x Reference contacts (Employment and Character Reference required).

CSE PROJECT WORKER

Permanent with Funding until 30th September 2025

Hours: 34 Hours

Salary: £24,139.76 Pro rata (plus allowances)

Locations: Hybrid (office, face to face support county wide and home working).

Nottingham Branch - Castle Cavendish Works, Dorking Road, Nottingham, NG7 5PN

** Clean UK Driving License required **

Benefits

Enhanced AL 28 days-length of service extra 2 after 2, 5 and 7 goes up to 36 days.

Free eye tests-claim back via my finance-take form to dentist-eye test form-can also claim for glasses.

Pension-match contribution up to 8%-can opt out, have to be auto enrolled every 2 years-do get money refunded if opt out-you contribute 4% and will be matched up to 8%.

Life assurance - death in service, 4x salary gets paid to nominated person.

Cycle to work-39% off bikes-cost can be spread across the year.

770 retailers discounts offered with YouStar App.

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our Nottinghamshire Service which works with and supports children and young people involved in and/or vulnerable to sexual exploitation/criminal exploitation and those young people that have required therapeutic support. We also have parent/carer support in place to emotionally support parents and carers that are impacted by exploitation and to raise awareness and increase understanding to enable to them to increase protection for their children.

We also deliver work around 'systems change' that challenge the challenges and barriers that exist within professional systems and processes that may increase further risk and harm for young people. The project supports young people who are wishing to exit the abusive and exploitative relationships/situations they find themselves involved/forced into. It also works preventatively with children and young people in a variety of settings as well as offering training and information sessions to groups of professionals regarding sexual exploitation.

We are currently looking for a creative and resilient person to join our dynamic, ambitious team.

A key part of this role will be your ability to build positive relationships with individual young people by providing intensive one to one support and group work interventions in order to reduce harm and develop their emotional resilience.

In order to be successful in this role, you must have:

-Social work degree or relevant qualification or experience.

-Experience of working within CSE for at least 6 months.

-Knowledge of the issues affecting young people at risk of CSE.

-Experience of planning, delivering and evaluating support activities for and with children & young people.

-Experience of working in partnership with a variety of agencies to achieve agreed outcomes.

-Able to communicate effectively at all levels, orally and in writing.

-Ability to engage young people their parents or carers within the community

-Able to use a variety of IT applications effectively.

-Able to handle sensitive and confidential issues with tact and diplomacy.

In order to be successful in this role, you must have:

-Social work degree or relevant qualification or experience.

-Experience of working within CSE for at least 6 months.

-Knowledge of the issues affecting young people at risk of CSE.

-Experience of planning, delivering and evaluating support activities for and with children & young people.

-Experience of working in partnership with a variety of agencies to achieve agreed outcomes.

-Able to communicate effectively at all levels, orally and in writing.

-Ability to engage young people their parents or carers within the community

-Able to use a variety of IT applications effectively.

-Able to handle sensitive and confidential issues with tact and diplomacy.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is on 22nd of November. If after 14 days, we have received enough applications we can close this vacancy from the 8th November onwards.

Interviews will be held TBC

IN1

Aurora New Dawn is a female-led charity dedicated to ending violence and abuse against women and girls. Since 2011, we have offered safety, support, advocacy, and empowerment to survivors of domestic abuse, sexual violence, and stalking. One of the core ways that we do this is through our DVA Car™ service and Helpline service.

 Our DVA Cars™ provide a service whereby every Friday and Saturday night, the project worker works alongside a police officer, attending reports of domestic abuse offering support to victims.

Our Helpline operates Out of Hours giving victims somewhere to call when other services are closed. The aim is to offer independent support and advice to victims and survivors during that window of opportunity: the moment they make the choice to reach out for help.

The candidate will be passionate about supporting survivors of domestic violence and abuse and wants to play a pivotal role in helping victims at the point of crisis. You will be working as part of a collaborative and passionate team, all dedicated to helping women feel seen, heard, and understood.

Whilst experience and knowledge of domestic abuse is a benefit it is not essential - it is more important to us that we find the right person who can truly support and guide our clients.

This role comprises of two parts.

 Part one:

· To provide an out-of-hours, face-to-face crisis response to incidents of domestic violence working alongside officers from Hampshire Constabulary.

Friday or Saturday: 17.00hrs – 03.00hrs

Part two:

1. To work office or home-based completing follow-on referral work from the above and support with the day to day running of the office.

Monday – 5hrs (between the hours of 8am -5pm)

One other weekday – 4hrs (between the hours of 8am -5pm)

For an informal chat about this role please call Aurora New Dawn and ask for the Operations Director 

To apply please send a covering letter and monitoring form - please see Aurora New Dawn Website for Job Vacancy information to apply.

Please add DVA Car™ Advocate in the subject heading.

You are advised to read the job description and person specification carefully as the decision to shortlist you for interview will be based on the information you provide in your letter.

Salary: £35,705- starting salary (salary range will increase due to max £38,269 via the length of service) per annum pro rata Plus £4,190 Inner London Weighting if based in London per annum pro rata. 

Contract: Permanent basis

Hours: Part-time 17.5 hours per week (excluding lunch breaks)

Location: London. Must work from the London office a minimum of one day per week.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

To succeed in the role you will need to demonstrate:

• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
• Insight into the needs, experiences and hopes of refugees and asylum seekers.
• Ability to plan, manage and prioritise workload.
• Excellent written and verbal communication skills, and ability to maintain excellent working relationships in Refugee Action and externally.
• Ability to take accurate and appropriate minutes.
• Experience of working with, and managing, high levels of confidential and sensitive information.
• Experience or ability to work with a board of charity trustees, and understanding of charity governance issues.
• Administrative experience of MS packages including email, word processing, and spreadsheets.
• Commitment to working in a multi-cultural environment.

Those with lived experience as a refugee are particularly encouraged to apply

 

Closing date: 23:59 Monday 4 November 2024

Interviews: Wednesday 20 November 2024 on Zoom

 Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

MAIN PURPOSES OF THE JOB

The Stella Maris (SM) Regional Port Chaplain will promote the vision, mission and values of SM in caring for all seafarers and fishers by helping to meet their pastoral and spiritual needs. They will recruit, train and support SM staff and volunteers for the port and will maintain good relations with local parishes and the local diocese. They will work ecumenically with members of other Christian maritime societies with whom SM works.

1. To meet the welfare and pastoral needs of all seafarers and fishers equally according to their needs and wishes. To be an advocate on their behalf, upholding the dignity of each. Through regular and frequent ship visiting, to understand the working and living conditions of the seafarer and fishers and be able to work for justice and for the well-being of all crew members without distinction.

2. To address the communication needs of seafarers, providing transport, news, and access to telephone and internet facilities.

3. To address the welfare needs of seafarers and fishers, including support with money transfers, hospitality, and crisis support, e.g. abandonment, injury and death, detainment, bereavement, advice and access to medical care.

4. To meet the ecclesial, spiritual, and sacramental needs of Catholic seafarers and fishers; to facilitate the religious and spiritual needs of others and to be a pastor to all, sharing one’s faith as appropriate.

5. To participate in SM conferences, ongoing formation and other professional courses as required.

6. To supporting seafarer centre functioning.

7. To recruit, train, develop and retain a SM ship visiting volunteering team.

8.  To represent SM on the local Port Welfare Committee(s), to include attending such meetings and submitting reports.

9. To liaise and maintain good working relationships with all port stakeholders, including the Maritime and Coastguard Agency, the International Transport Workers’ Federation, port health, harbour masters, dockers, security, and shipping agents.

10.  To work in an ecumenical and multi-faith context by respecting the differing religious and spiritual needs of seafarers drawn from diverse regions throughout the world.

11.  To encourage and support the development of an ecumenical service to seafarers through engagement with our ecumenical colleagues, including the Mission to Seafarers, The Fishermen’s Mission, The Sailors’ Society (to name a few).

12.  To engage with local maritime colleges.

13.  To engage with the local press, in particular the local Catholic diocesan press.

14.  To represent and be a proactive advocate for SM at Deanery meetings, in local parishes, in schools, with diocesan Justice and Peace networks, with migrant communities, in the local Catholic community and in the local community as a whole.

15.  To support the Fundraising and Communications team with the development of local fundraising initiatives.

16.  To promote SM internally and externally so as to ensure a highly motivated workforce and a positive external image.

No job profile can cover every issue which may arise within the post at various times and the post holder is expected to carry out other duties from time to time.

Person Specification

Regional Port Chaplain for Southern Ports

General Info

Stella Maris UK is a well-known and respected charity within the maritime industry We are the largest ship visiting network in the world. As a Regional Port Chaplain, you will be responsible for being the face of the charity when visiting ships, seafarers, fishers and their families. You will also be representing the charity at meetings, conferences, events and any other required functions. You will need to be effective, efficient, well organised, confident and comfortable in working with all other stakeholders, organisations and charities whilst undertaking various tasks in and out of the port environment.

The role will also require interactions and communication with various staff members at head office, the Senior Area Port Chaplain and other members of the team, as well as communicating and building relationships with local Catholic parishes. You may also be asked to attend various meetings or gatherings where you would be asked to give a presentation on the work of Stella Maris.

It will be vitally important to be flexible whilst working within this role and environment using as much effective time management as possible, but remaining creative and using initiative, when necessary, in certain situations and circumstances.

The role of chaplain can often be a lonely and sometimes isolated role that may require some out of hours working. Things do not always go according to plan and sometimes you may not be welcomed onboard. The role can be challenging mentally, emotionally and sometimes physically (long, steep gangways to board ships). You will be part of a team that has chaplains spread out through the South of England and Wales, as well as being part of a larger team of chaplains in the North of England, Scotland and Northern Ireland. Chaplains in the South of England and Wales gather together for a retreat and social time once a year, and the whole organisation will also meet annually for a retreat and staff conference.

Supporting seafarers is a varied, demanding, rewarding, fulfilling and vital ministry.

Required Elements:

· Roman Catholic.

· Full UK Driving Licence.

· Able to work independently and without supervision.

· Be able to use own initiative.

· Happy to manage and be responsible for a small team of volunteers.

· Good interpersonal/social skills.

· Able to interact and be comfortable around a diverse range of people.

· Willing to work ecumenically (with other of other faiths and those of no faith).

· Be competent in basic IT and using Word, Excel, Teams and databases.

· Knowledge of the geographical area.

· Flexible.

· Good time management.

· Resilient.

Operating at Deputy Management level, this job description reflects approximately 70% of your role and day to day task. You will be required to other tasks within the remit of your role.

Hourly Rate £14.75

+ £150 weekend on call retainer

Contracted Hours 28 – 37 hpw

Role operations split: 70 % direct hands-on Support 30% Hands off support

You First is a forward thinking, innovative and market leading Social Enterprise, formed as a Community Interest Company (CIC), that enables autistic people, people with learning disabilities and/or mental health illness to build and grow their lives in a way that is both meaningful and purposeful for them.

Responsibilities

As a Team Coordinator you will: 30% Hands Off (to include, but exclusive of)

• Deliver One-to-Ones for Support workers.
• Complete Return to Work interviews for Support Workers
• Chair some Micro-Team Meetings where required.
• Carry out observations of social care practice, including medication assessments.
• Take a lead role in Quality Assurance audits and other management reporting duties where required.
• Contribute to the writing on care plans, including assessment and risk management plans.
• Support On Call once a month by being available to cover last minute Support Worker absence for which you will be paid £150 retainer plus your hourly rate for any support delivered. (On call start at 5pm on a Fri to 9am the following Mon)
• Support roster writing and making amendments to roster where required.
• Work 70% of your time providing direct support with 30% being management duties.
• Be open to direction from your Locality Manager.
• Build and maintain professional working relationship with your teams and colleagues.

Essential requirements include:

• Hole a Full driving licence. Have access to a reliable car with business insurance.
• Have the ability/be willing to travel across Somerset and bordering counties.
• Hold at least two years’ experience of working with autistic people and people with a learning disability or complex needs.
• Hold a Level 3 in Health and Social Care or be committed to achieving this.
• Ability to deal with challenging situations in a calm and effective manner, managing risk.
• Creative and innovative approach to solution finding.
• The ability to communicate effectively with internal and external stakeholders.
• The ability to lone work, on own initiative without direct supervision.
• Always maintain a professional manner.
• Maintain confidentiality.
• Always be mindful of empowerment, enablement, dignity, and respect.
• The ability to keep calm in emergency situations.
• Flexible manner with a commitment to team work.
• Embrace’s diversity and shows commitment to equality of opportunity
• Prioritises health and wellbeing of the people we support

Duties Include:

• Deliver services based on the expressed wishes, cultural needs and support plans of those who use our services.
• Assist and encourage people to make choices and life decisions in line with the Mental capacity Act.
• Facilitate the accessing of local social and community facilities.
• Assist and encourage people to engage in everyday home, social, leisure and work activities based on their personal choices.
• Support people to manage their own homes, including supporting people to manage their own tenancies and providing safe support and guidance where necessary.
• Provide direct personal care and support in line with the individuals support plan which may include toileting and bathing if required.
• To work as a positive, constructive and enthusiastic team member.
• Support those who use our services to take prescribed medication as directed by appropriately qualified and trained health professionals
• Contribute toward the personal development of those who use our services through promoting, enabling and developing communication. Provide stimulation through the planning and delivery of programmed activities.
• Follow confidential processes for the appropriate collecting, handling and storage of information. Maintain any records pertaining to those who use our services. Effectively communicate information to those who have a need for such information. Contribute toward statistical returns and secure financial record keeping, including the personal finances of each person served.
• Contribute toward You First’s Life Design assessment process and the development of Person-Centred Support Plans in conjunction with team colleagues, the person we support, their family and other key professionals.
• Assist and advise those who use our services with basic personal finance management and local shopping activities as directed and when required.
• To support team colleagues and respond to the immediate health and well-being needs of those who use our services by ensuring timely support and professional assistance is obtained from team colleagues and others, when required.
• Day to day contact with a range of health and social care professionals and other agencies. To pass and receive information relating to those who use our services. To plan and contribute toward and attend meetings as a member of the care support team.
• To take responsibility and joint ownership for own personal and professional development. To access training as and when required and to contribute toward effective and innovative care.
• Act as a role model and mentor to new staff. Undertakes wake in nights and sleep-in as and when required under the direction of the management team.

You First offers:

• The opportunity to be part of a forward thinking, innovative and ground-breaking third sector organisation that is serious about people being supported to take full control of their lives
• An attractive salary of £14.75 per hour
• A generous annual leave package of 7 weeks per year, inclusive of bank holidays
• Employee self-management
• A supportive and inclusive working environment
• An Employee Assistance Programme
• A comprehensive and encompassing induction
• Regular one-to-ones with the Business Operations Manager
• An occupational pension
• A commitment to your personal and professional development including access to further training and qualifications

At TreeHouse School, we're looking for a SEND Officer to join our team.

You'll lead the scheduling and coordination of the statutory annual review process and be responsible for planning, organising, minuting and drafting all annual review paperwork. You'll support the effective provision of the school office administration by having regulatory knowledge to meet the needs of TreeHouse School and work closely with the reception team where required to support a variety of stakeholders.

You'll liaise closely with the school based Transdisciplinary Team staff, including class teachers, OT, SaLT, PBS specialists as well as outside agencies. You'll manage and organise pupil appointments, including informing parents/carers. You'll manage diaries/Outlook calendars, make appointments, book meetings and training rooms, whilst also being responsible for meeting minutes and note taking.

We are looking for someone who has:

• Formal administrative/reception qualification or equivalent experience
• Excellent working knowledge of SEND code of practice and Annual review process
• Experience of working within a similar SEND organisation/school/charity environment
• Experience of using own initiative to plan, organise and manage own workload

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD) and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

The person we are looking for will be well organised, motivated and aware of the nuanced issues affecting diverse and disadvantaged communities. Their duties include arranging training, workshops and outreach visits to create awareness of human rights legislation and the practical impacts in areas with large, transient communities.

The Outreach Worker will act as primary contact for the project and policy work and ensure good working relationships with a range of key contacts including policy and programmes partners.

This post is funded by The Baring Foundation.

Reports to: SCA Director

Duration: 4 year fixed term contract (with a 3 month probationary period)

Hours: Part-time, 21 hours (3 days) per week

Salary: £22,000 per annum (FTE salary = £36,500)

Location: SCA offices at Southall Town Hall, 1 High Street, Southall, UB1 3HA

Holiday entitlement: 15 days

Duties:

1. Developing and delivering Human Rights Act based rights training workshops and support sessions
2. Analysing human rights law and development in cases and communicating the practical impact of these through outreach visits to local community sector
3. Develop and improve our resources and support sessions on the practical use of UK human rights law
4. Plan and develop human rights information resources, including guides, handbooks, factsheets
5. Arrange short talks for a range of audiences
6. Provide commentary via a range of means including blogs and news pieces (for SCA and for other groups and media), research papers, social media, etc.
7. Use initiative to identify and forge relationships with new partners and forums
8. Act as primary contact for the programme and policy work and ensure effective relationship management and development.
9. Ensure good working relationships with a range of key contacts including policy and programmes partners
10. Attend training courses and sessions, as may be required
11. To ensure inclusion and diversity in all aspects of SCA's operation and work
12. To carry out other duties including outreach work, as may be assigned by the Director, from time to time

Person Specification:

Essential characteristics:

1. Have at least two year’s experience of working in the charity sector, voluntary sector, or the public sector in a role with some similar role and functions
2. Experience of developing and delivering outreach work to build the capacity of people to develop the knowledge, skills, and confidence to bring about social change
3. Understanding of working in the charity sector, and in particular what it means to work for positive change whilst not being a campaign group
4. Understanding of human rights law and practice and implications for diverse communities
5. Excellent interpersonal skills and ability to communicate effectively, verbally and in writing, with a wide range of people
6. Able to receive visitors and to deal with their queries, signposting to other agencies, where required
7. Experienced in dealing with work of a confidential nature, ensuring compliance with GDPR and other regulatory requirements
8. Experience of report writing, preparing newsletters, project monitoring reports, publicity and promotional material
9. High standard of computer literacy, including experience of Microsoft Office – Word, Excel, Powerpoint etc
10. Able to work with project partners and service users from diverse cultural and religious backgrounds within an equal opportunities’ framework
11. Work related experience of conducting research either desk-based/legal research and/or participative research directly with stakeholders
12. Excellent self-administration and time management skills, with the ability to prioritise and manage multiple tasks simultaneously to a high standard
13. Gather monitoring data and produce progress reports and work summaries
14. Recruit and train volunteers to assist with project delivery
15. To attend meetings and prepare agendas, minutes and other relevant materials

Closing date: Tuesday 19th November – ONLY completed application forms will be accepted. CV’s are not accepted

Interview date: w/c 2nd December 2024

This post is subject to a 3 month probation period, an enhanced DBS check and satisfactory references.

We are looking for a Resident Liaison & Occupancy Lead to join our Central Services team. This role will support the Homes with maintaining occupancy levels, managing the moving in process for individuals requiring our services, assessing financial needs, negotiating contracts and ensuring compliance with regulatory standards.

You will be working with highly skilled and motivated teams with a mission to support veterans and their families. This role will be crucial in fostering connections and enhancing the quality of life for both residents and their families. You should have the ability to work autonomously and with our dedicated teams.

We prioritise the growth and education of our team with a comprehensive training and support programme. We also offer excellent benefits.

Job description

• The Resident Liaison and Occupancy (RLO) Lead will be responsible for managing the full enquiry process for individuals requiring our services, providing excellent levels of customer care. They will ensure a warm and receptive experience for veterans and their partners with our Homes, assist them with their individual financial needs assessments, help coordinate the moving in process, negotiate contracts, and ensure compliance with regulatory standards.

• The RLO Lead will work closely with beneficiaries and their families across all our Homes, as well as local authorities and social workers to ensure that veterans and their partners can access the services and environments that best meet their needs.

Assessment and access to services

• Coordinate and manage the enquiry and moving in process to our Homes from first points of contact or referral to admission, ensuring a smooth transition for veterans and their partners.

• Conduct comprehensive assessments of individuals’ needs in collaboration with our Homes, social workers and healthcare professionals.

• Identify suitable services and support according to our criteria that align with assessed needs, preferences, and best interests of the individuals.

Liaison and coordination

• Act as a primary point of contact for our Homes, social workers, families, and other stakeholders.

• Provide guidance and support to veterans and their families throughout the moving in journey, or where they require support from other services.

• Provide a positive customer experience, helping to facilitate communication and collaboration among all parties involved with the moving in process.

• Work in collaboration with the Marcomms teams to input effective data to relevant analysis.

Contract management

• Negotiate and manage resident agreements with Home Managers, local authorities, residents and families, ensuring cost-effective and high-quality service delivery.

• Monitor relationships and communication with local authorities, community teams and hospital discharge teams addressing any issues or discrepancies in a timely manner.

• Monitor the ratio of self-funders to local authority residents and liaise with the Financial Controller to report their occupancy status.

Quality assurance and compliance

• Ensure that all admissions comply with regulatory standards, our policies, and best practices.

• Conduct regular reviews and audits of the assessment and admissions of new residents into our Homes to maintain high standards of satisfaction.

• Address any concerns or complaints regarding admissions and take appropriate action to resolve issues.

Data management and reporting

• Maintain accurate and up-to-date records of all enquiries, admissions, assessments, and contracts using Found (our occupancy database).

• Prepare regular reports on occupancy activity, outcomes, and performance metrics liaising effectively with the Marcomms team

• Utilise data to identify trends, inform decision-making, and improve service delivery.
• Undertake any other duties as required and consistent with the nature of the role as determined by your manager.

Mental Health Recovery Worker 

£14,136 - £14,880 for 22 hours per week 

Newport 

Permanent 

Part Time – 22 hours per week 

Working Pattern: Includes shifts between 12pm and 10pm Monday to Friday, including bank holidays 

This role is based at our client’s mental health crisis intervention service which provides telephone, email, or face to face support and a “safe space” to adults with mental health diagnosis during evenings and weekends.

Their aim is to understand why someone is at crisis point and work with them to take steps to reduce the crisis and reduce the need for emergency intervention.

If you’re passionate about supporting individuals with mental health issues and are looking for a role where you will make a real difference in the lives of those you support, then this is the role for you!

The role 

• You will greet, assess and provide person centered support to all individuals accessing the service

• You will record and maintain client records, ensuring risk assessments and safety plans are detailed and accurate

• You will be effective in de-escalating difficult situations, ensuring that you adhere to all lone working and safeguarding policies

• In order to signpost clients effectively, you will have good knowledge of partner agencies and additional services to support people in the community to manage their mental health

• You will help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property

• You will work in accordance with the Health and Safety regulations and all policies and procedures

About you 

Previous experience in this type of work is not essential but you will have a real passion for wanting to work within a Mental Health Service.  Your values will match theirs and you will be committed to helping others and enjoy the real job satisfaction that this brings.

They are looking for someone with: 

• Clear verbal and written English skills 

• Good IT and keyboard skills

• A polite, assertive manner, ability to self-motivate

• Passion for working in a client/customer facing role

• Knowledge of Mental Health First Aid

• An interest and genuine concern for mental health, homelessness and related issues

• Knowledge of voluntary and statutory agencies 

They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.  

Staff benefits, support and development 

Staff benefits include: 

• Pension with life cover 

• Generous holiday allowance 

• Extra mile awards for outstanding work 

• Work offers including discounted shopping vouchers, days out and holidays 

• Cycle to work scheme 

• Confidential employee assistance programme including access to counselling 

• Employee voice – their Staff Council 

• Recruitment referral scheme 

They support and develop their staff by providing: 

• A comprehensive induction and training programme 

• Management training 

• Trauma-informed care training 

• Specialist training, coaching and development opportunities linked to personal development plans 

• Access to accredited qualifications 

• Mental Health First Aid training and provision 

• Access to counselling psychologists via their Psychology Service 

About them 

They offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Their services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness, poverty and exclusion. 

They work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. 

They’re committed to creating an inclusive and diverse workforce that embodies their values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. 

They welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. 

Warwickshire and Solihull Community and Voluntary Action  

is recruiting a 

Business Development Advisor 

£30,900 per annum (£29,229.73 pro rata)

35 hours per week 

Permanent subject to funding 

Hybrid working and flexible working hours 

Do you want the voluntary community social enterprise and faith sector in Solihull to be strong and effective?  

We are seeking a community-minded individual to support voluntary and community organisations based in Solihull. The successful candidate will work one to one with organisations to help ensure their sustainability through business and organisational development advice and support. You will have the ability to assess their needs and develop action plans with them, to help improve their effectiveness. You will also organise events and provide opportunities for peer learning.

The successful candidate will have experience of supporting voluntary and community organisations and an understanding of their developmental needs. 

To apply for this role, you are required to hold a driving licence and have use of a car for work purposes. 

This role has a significant element of outreach work. 

If you think you fit the brief for this exciting role, 

 download the application pack from our website  - No CVs 

CAVA is an equal opportunities employer -

‘Putting Equality, Diversity and Inclusion into Practice’ 

WCAVA is a Registered Charity no. 1123402 and a Company Limited by Guarantee no. 06531268 

Closing date: Monday 18th November 2024, 12.00pm midday 

Interview date Thursday 28th November 

WHAG is a leading charity delivering quality support services to vulnerable homeless women, young parents and women men and their families who are affected by domestic abuse, across the of North West England. Improving the safety and life opportunities of the people who use our services and supporting them in their recovery.

We support the people we work with to overcome the experiences they have had. We empower them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term. We give them the information they need to make positive choices about their futures.

As well as delivering courses to our staff WHAG delivers Healthy relationship training to employers and schools to assist in the education and prevention of Domestic abuse.

Our Vision - To support and empower vulnerable women and those affected by domestic abuse. 

Our Mission - End Domestic Abuse, Homelessness, and relationship breakdown.

Our Values - Empowerment, Choice, Change, Strength

Guiding Principles - Our guiding principles help define how we will act at all times through the development and delivery of WHAG in the future.

Join Our Team as our new Finance Manager!   

Are you a talented and motivated qualified accountant looking to make a meaningful impact? 

Based in Eastcote, our charity provides crucial support to ADHD/autistic individuals, their families, and professionals, fostering neurodiverse-aware communities.

 

About the Role:

As Finance Manager, you will be at the heart of our charity’s operations, ensuring the smooth delivery of finance, resource, monitoring, HR, and contracting functions. Reporting to the Finance Director, you’ll play a pivotal role in our management team, supporting over 30 staff and managing the Finance and Monitoring Assistant and Office Assistant. Your work will underpin the 11,000+ instances of support we provide each year.

 

What You’ll Do:

Lead Financial Operations: Prepare and present monthly and quarterly accounts, support annual budgeting and audits, and manage day-to-day financial activities.

Enhance Resource Management: Oversee IT and phone systems, provide first-line IT support, and manage charity assets and resources.

Drive Monitoring and Reporting: Ensure accurate data, produce insightful monitoring reports, and support impact evaluation for fundraising.

Streamline HR and Payroll: Manage onboarding/offboarding processes, ensure compliance with recruitment policies, and oversee the monthly payroll.

 

Why Join Us?

Make a Difference: Contribute to the well-being of neurodivergent individuals and their families.

Supportive Environment: Be part of a collaborative and dedicated team that is passionate about our cause.

Professional Growth: Opportunity to advance your career in a senior finance role within a dynamic charity.

If you’re ready to bring your expertise and enthusiasm to a role where you can truly make an impact, we’d love to hear from you!

 

Terms

The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.

Salary:  c. £41k FTE.  Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.

Hours: Part time 21-28hours per week to suit the candidate. Reduced hours available in the school holidays if desired

Terms: Permanent role

Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.

 

Job Summary

CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.

As Finance Manager you will report to and work closely with the Finance Director and have responsibility for the operational delivery of the finance, resource, monitoring, HR and contracting work streams within the charity. The role sits within the management group at CAAS, alongside the Youth, Adult and Family Service managers and the Client Programmes Director and manages the Finance and Monitoring Assistant and the Office Assistant.

The Finance Manager plays a crucial role in ensuring the infrastructure and operational delivery at the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working accountant who is looking to move into a senior finance role, from any commercial, statutory or charitable background.

The role requires strong organisation skills, excellent communication skills, experience of management accounting and reporting, and an understanding of HR and payroll operations. You will ideally have some line management or project management experience to draw on in this role. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.

There is no requirement for any experience of, or understanding of ADHD / autistic individuals, as we will provide training on the conditions. A genuine acceptance of diversity and a keenness to make an impact are essential.

 

Key Responsibilities

Financial Planning, Management and Reporting

· Prepare accurate, timely and well controlled and documented monthly and quarterly accounts. Share the outcomes of your reviews with the Finance Director, and ensure the accounts are reported in an meaningful way.

· Support in the preparation of Trustee reporting

· Support in the preparation and audit of the annual statutory accounts.

· Support with the annual budget and periodic reforecast processes to ensure the timely and appropriate provision of information to facilitate necessary adjustments to operational activity and appropriate decision making around cash investments.

· Ensure processes and procedures are carried out on a timely and effective basis to ensure financial policies and procedures are adhered to, and any control weaknesses mitigated and improvement plans in place

· Maintain records to ensure accurate restricted and unrestricted fund allocation.

· Be accountable for operating effective controls and oversight regarding contracts with freelancers, volunteers or other suppliers

· Deliver all day-to-day finance and cash management operations, scheduling, tracking and fulfilling invoices and payments, providing accurate bookkeeping, approving payment runs and reconciled balance sheets, detailed records re credit card and other payment platforms, and generally work to use and improve the financial systems in place to ensure the charity’s overall stability and sustainability.

· Review and update funder schedule allocations, ensuring invoices raised on time and costs allocated correctly.

· Review and approve Customer and Supplier invoices, review of month end information from finance team. Creation and posting of month end journals, reviewing the month end accounts to budget and analysing any discrepancies.

· Supporting the Finance Director and CEO on adhoc reports or analysis

· As a member of the management group participate in cross team working meetings and management meetings, and build relationships with the other members of the management group such that you become an integral support resource to them as they deliver for our clients.

 

Resource & IT Management

· Hold responsibility for arranging and maintaining the charity IT and phone hardware and software

· Act as first line IT support for charity staff

· Hold the relationship with the external IT provider and liaise to ensure appropriate on and off boarding and security arrangements.

· Manage our internal personnel and H&S support programmes, such as our EAP provider, our training providers and our office maintenance systems.

· Maintain the charity asset register, and complete the necessary operational tasks to ensure the charity is appropriately resourced to provide effective infrastructure backdrop for our staff.

 

Monitoring Management, Reporting and Impact Evaluation

· Carry out the necessary regular reviews and support so that our CRM records are complete and accurate in respect of work performed, and prepare and distribute monthly, quarterly and annual monitoring reports internally.

· Prepare monitoring reports for funders on quarterly basis as and when required

· Ensure best practice in monitoring collection and evaluation, including managing GDPR processes, creating appropriate forms, and communicating deadlines and requirements to all staff.

· Operate as the internal first line of support for our CRM system and consequent monitoring reporting tools, to ensure they are accurate, regularly reviewed and procedures documented and continuously improved.

· Prepare impact and distance travelled statistics for our external communications, to support our fundraising efforts.

 

HR and Payroll Operations

· Deliver on the necessary onboarding and offboarding processes for staff, including complying with on our safer recruitment requirements, creating contracts and contract variation letters, supporting staff with timesheets and other records of work, carrying out pension operations and supporting with interview arrangements.

· Carry out the delivery of the monthly payroll process, including preparation and review of the payroll files, carrying out calculations around overtime pay etc, providing an accurate and well controlled process, and enabling payments to be made on the pay date each month. Processing the payroll journals on a monthly basis

 

Other Responsibilities

To carry out other tasks appropriate to the post and as agreed with the CEO

To actively participate and undertake training and development of self and others.

To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.

 

Person Specification - Essential

· Fully qualified accountant: eg ACA, ACCA, CIMA, with proven financial management knowledge and experience

· Strong business acumen: with the ability to analyse and drive the performance of commercial, operational and income generation functions

· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team

· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the management group, preparing reports for the SLT, communicating financial and monitoring information to staff and offering insights to the finance and admin team.

· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware

· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.

· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.

 

Person Specification - Desirable

· Natural Leader: experience of working as a team leader, with responsibility for more junior staff, or for managing complex projects

· Knowledge of Charity accounting: previous experience of working in a charity, or with restricted income streams or under FRS102

· Training in GDPR and Data Protection: Formal training or certification in data protection and GDPR.

· Flexibility: Willingness to work flexible hours if required to meet organisational needs.

· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.

 

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced DBS disclosure.

 

To Apply

PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM ON MONDAY 4TH NOVEMBER