Substance Misuse Jobs

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Diversion Keyworker

Salary: £22,000 - £27,000

Location: Advance Women’s Centre – Portsmouth & a Portsmouth Police Station

Contract: Fixed Term Contract – 12 months from start date (January)

Hours: 1x 35 hours per week and 1x 21 hours

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Diversion programme began as a two-year pilot programme launched in July 2019 and funded by MOPAC (Mayor’s Office for Policing & Crime). The aim was to drive multi-agency working between the police, Voluntary Community Sector (VCS) service providers and other statutory partners and was part of a wider programme of work to develop a whole system approach to identifying and addressing the needs of women involved in the criminal justice system in London. The Diversion programme integrates a short-term, holistic package of support for women with an out of court disposal, to improve outcomes for the woman and offer Police officers a robust alternative pathway other than prosecution.

We have recently been awarded funding from Portsmouth City Council to deliver a 12-month pilot of the Diversion Programme in Portsmouth, to support those women of the PO1-PO6 area postcodes, who encounter the Police and as a result are then to be referred to the Diversion service rather than be prosecuted.

The successful post holder is required to pass Police Vetting

About You:

To be successful as Diversion Keyworker you will have an in-depth knowledge of issues facing women offenders and those at risk of offending; both in and out of the criminal justice system and the ability to see how violence against women and girls interlinks to women in the criminal justice system.

In short, you will have: -

You will bring proven practice of working with women experiencing issues related to offending (e.g. homelessness, substance misuse, domestic abuse, mental health or other relevant work area) preferably within criminal justice setting. You will be able to demonstrate your experience of conducting needs and risk assessments and of risk management crisis management skills and an ability to cope in stressful situations. You will show forth your ability to manage a caseload and a top-quality skill set with prioritising and organising your own workload.

You will be a self-serving uniquely able to undertake working independently and at times be managed remotely. That said, you will have a proven record of collaborative and working partnership with relevant statutory and voluntary groups, demonstrating the ability to develop and maintain strong constructive working relationships.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications that include a cover letter will be considered.

Interviews are taking place week commencing: 12 & 13th December 2024

What we can offer you - Employee Benefits:

A 35-hour full-time working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Are you looking for an opportunity to develop your skills and make a difference in helping to end homelessness and rebuild lives?

The St Mungo’s Pan London Rough Sleeping Teams provide a rapid response service, intervening to ensure no one needs to sleep rough. We are currently looking for a Case Coordinator to join our Somewhere Safe to Stay (SSTS) team in West London. The SSTS team aim is to provide a preventative service to support people in avoiding rough sleeping, or to get off the streets quickly and into suitable alternative accommodation.

In the role of Case Coordinator, you will:

• Play a central role in coordinating the day to day case work of the team to ensure high quality personalised casework. You will
• Work in partnership with local authorities, accommodation services, statutory and voluntary agencies to ensure that clients move on from the service into the appropriate accommodation with the correct support in place.
• Provide line management, support and supervision to Assessment and Reconnection Workers.

In this non-shift role, you will work on site in Cromwell Road, West London within normal office hours Monday – Friday. However, on occasion you may be asked to work flexibly in order to support the team or a particular client on an evening or weekend. You may also be required to work across our triage hub, and other emergency hotel locations as required.

About you

We are looking for inspirational, committed individuals who have a genuine interest in supporting people to rebuild their lives. We encourage you to apply if you can demonstrate:

• Your experience of communicating, liaising and negotiating with internal and external stakeholders.
• Your experience of client case management and the ability to provide reconnection advice to clients experiencing homelessness.
• The ability to manage complex behaviours and motivate staff and clients to achieve outcomes with a creative and person centred approach.
• Good organisation and prioritisation skills with the resilience to achieve and meet agreed outcomes.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 10 December 2024

Interview and assessments on: 18-19 December 2024

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Aylesbury, Buckinghamshire

You have a good understanding of the harm caused by alcohol and drug use to adults, young people, children, families and society and a sympathetic approach to people who misuse them.

All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Support Worker (Community Connector – Assessment and Engagement Team).

Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.

We are looking for three Support Workers (Community Connectors – Assessment and Engagement Team) to join our team. We have three positions available in Aylesbury.

Your challenge? To provide advice, support, advocacy and key work for recovery plans and undertake elements of assessment and case management as directed. And, all the while, we’ll expect you to operate in a way that recognises and values diversity and understands the functional model of substance use, the Recovery Agenda and the problems caused by alcohol and drug misuse.

Preferably with a NVQ 2/3 in Social Care, or willing to attain this, you are used to working to policy and procedural requirements that include child protection, vulnerable adults, confidentiality and health & safety. We’ll also be looking for good written and verbal communication skills and the ability to maintain accurate records and fulfil data requirements. A flexible approach is important too, as is a commitment to taking a client centred approach to providing services and working in a way that recognises and values diversity.

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

To apply please submit a CV and supporting statement which should clearly outline your skills and experience.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.

Are you passionate about making a lasting difference to the lives of vulnerable adults in Reading?

Housing First is an innovative approach to supporting the most excluded and hard to reach clients. It focuses on finding housing first and then addresses the issues that have contributed to an individual’s homelessness.

The new Reading Housing First service aims to support hard to reach clients with complex needs by sourcing independent tenancies and providing intensive support into long term accommodation. By adopting a flexible, creative and personalised approach, the service aims to support individuals to manage their tenancies in the community and rebuild their lives. The innovative new Housing First and Complex Couples Move on Support service will continue to support individuals, as well as helping couples who have experienced homelessness and struggled to stay in long term accommodation to find and keep a home, together.

• In the role of Housing First Worker, you will work 9-5 Monday to Friday, working with a person centred approach to support clients in their own homes as well as in the community.
• You will be responsible for managing a small caseload of client’s day to day, delivering ongoing and intensive support to help people set up their home, with the overall goal of supporting them to sustain their tenancy and achieve individual goals and aspirations.
• You will develop the skills to build and maintain effective relationships with local partner agencies to support clients throughout their recovery.

About you

We are always on the lookout for passionate people to join us who can work with a proactive and flexible approach. If you have a genuine desire to support people to transform their lives you don’t need to have direct experience to succeed in these roles.

• We encourage you to apply if you have good communication skills, with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services, and an interest in developing skills and knowledge to support clients.
• We will provide support and supervision to help you work independently and comfortably as a lone worker to support clients and effectively manage your own caseload.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 5 December 2024

Interview and assessments on: 17-18 December 2024

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Do you want to work in a role where you can use your language skills to support an end to rough sleeping? 

This opportunity is offered as a 6 month fixed term contract, or secondment for internal applicants.

Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleep and move away from a street lifestyle permanently.

We are looking for a dynamic, self-driven person with relevant language skills to support the Roma Rough Sleeper Team as an Outreach Worker (known internally as Roma Mediator), working across central London boroughs. In this vital role you will:

• Undertake Street outreach shifts where you will be involved in making contact with people who are sleeping rough, assessing their needs and delivering personalised case management; to support individuals to make the move away from the streets.
• Support teams of Street Outreach Workers to deliver accessible services and ensure that contact is made and sustained with Roma people sleeping rough.
• Ensure the assessments made and the support offered are appropriate and relevant for the client group and that Roma people are supported to engage with the available services.
• Work in partnership with multi-disciplinary teams and agencies and advocate, where appropriate, on behalf of Roma people with external agencies regarding their welfare rights and other support needs.

About you

Above all we are looking for enthusiastic, committed individuals who have a genuine interest in supporting people to rebuild their lives. Even if you don’t think you match 100 % of the criteria, we would still like to hear from you as we value transferable skills. Potential can be equally as important as experience.

If you can demonstrate the below, we encourage you to apply!

• For this role it is essential that candidates possess Roma or Romanian language skills.
• You will be able to demonstrate some experience of supporting people with multiple needs and managing challenging behaviour.
• You may have previous experience of supporting Roma people to access services and/or entitlements is beneficial for this role.
• You will have an understanding of housing and health, work and immigration services and legislation and how this affects people experiencing homelessness.
• You can show good communication skills, the ability to build positive working relationships with a variety of different people and effectively working well with others.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from Roma candidates, alongside all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 4 December 2024

Interview and assessments on: 13 December 2024

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

The Women’s Recovery Service is a dedicated 22-bed accommodation designed to provide a safe, psychologically informed space for women with complex needs. Our mission is to support recovery and empower our clients by offering a nurturing environment that addresses the unique challenges faced by women experiencing multiple disadvantages.

About the role:

As the Team Manager, you will play a vital role in leading and supporting our frontline staff, ensuring the highest standards of trauma-informed, recovery-focused care for our residents. This position requires a balance of strong interpersonal skills and the ability to build and sustain partnerships across diverse stakeholder groups. Working closely with the Service Manager, you’ll provide day-to-day guidance and strategic support, maintaining SHP’s standards and fulfilling contractual requirements.

In this role, you’ll deputise for the Service Manager when needed, sharing responsibility for delivering compassionate, effective support that empowers women on their journey to recovery. A high-level understanding of the issues faced by women affected with homelessness, substance misuse, and the effects of complex trauma—including violence against women and girls (VAWG)—is essential. You will engage with clients across the spectrum of recovery, from those in pre-contemplation stages to those who are committed to positive change.

This role requires a strong commitment to making a meaningful impact, combining strategic oversight with empathetic, hands-on leadership to drive effective service delivery.

About you:

• Demonstrable experience and knowledge of complex issues effecting women including DV, VAWG, Mental Health, Women’s Health and Substance Misuse.
• Experience of, or a strong awareness and understanding of staff and service management and the ability to lead, motivate and develop the skills of both staff and service users, and to motivate and manage a quality service committed to achieving excellence.
• Understanding of Housing Management and compliance, especially in relation to License Agreements, Excluded License Agreements and Assured Shorthold Tenancies.
• Strong networking skills, and proven ability to build positive working relationships with internal and external stakeholders, including those with statutory services, in order to establish or improve services to service users.
• The ability to respond calmly to crisis and deal promptly, effectively, safely and creatively to complex and challenging situations. Experience of managing complex and difficult situations in relation to the provision of service to people presenting with a varied range of needs, including substance use, mental health, dual-diagnosis, personality disorders, physical disability and learning difficulties.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 1st December at midnight

Interview Date: Wednesday 11th December via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Do you have an understanding of drug and alcohol related issues and experience of working with young people? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire recovery of the young people and families they work with? Then join us as a Practitioner.

Right now, one of our partners, Aquarius is looking for a Drug and Alcohol Practitioner to join their Bedfordshire Young People’s Team. Aquarius helps young people aged 5-18 overcome the harm caused by drugs and alcohol by working closely with the individual, family members and other professionals . But it’s only possible with the help of people like you.

Your challenge? – To provide information and advice, brief interventions and long term structured interventions to support young people who are using drugs and alcohol or being impacted by someone else’s use.  You will be conducting assessments, risk assessments, care-planning and working directly with other services such as schools, social care, mental health services and youth offending.The successful candidate must have exceptional organisational skills and the ability to work with other agencies both face to face, email and via telephone.

An energetic and confident self-starter, you will be required to hold a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we’ll consider candidates with experience of working in the substance misuse field . As well as good knowledge of alcohol/drug and health related issues, you will be used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings. You will have a flexible approach, a commitment to the principles of confidentiality, excellent record keeping and  a working knowledge of Microsoft Office.

As this role requires travelling around Bedford, you will also need to have a clean driving licence and access to a vehicle.

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.

When applying, please upload a CV and supporting statement which should clearly outline your skills and experience.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.

Do you want to get out there and work in a role where you will support an end to rough sleeping in Reading? 

Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently. We are now looking for someone to join the team as an Outreach Worker.

• Working as an Outreach Worker you will work with people to assess their needs and deliver a person-centred support, as well as working in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.
• It’s not always an easy job, but the exciting opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping is highly rewarding.

About you

We are always on the lookout for people who share our ambitions, if you are ready to get out there this could be the role for you.

• We encourage you to apply if you have good communication skills with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services.
• If you think you have the resilience and patience to work with people who may have complex needs and challenging behaviour, we will provide you with the tools and training to support clients to end rough sleeping for good.  

A full UK or equivalent driving license and Language skills are beneficial, but not essential.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 10 December 2024

Interview and assessments on: 18 December 2024

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

We're looking for a kind, compassionate and resilient person to help and support our clients in their healthcare needs as they rebuild their lives after substance misuse.

You will be responsible for coordinating healthcare services for our male residents undergoing drug and alcohol treatment, including medication management, accessing GP and specialist services, and promoting overall wellbeing. The role involves both administrative and practical tasks, as well as direct involvement in helping residents manage their own healthcare needs alongside supporting their wider recovery and spiritual growth.

Whilst this is not a hands-on nursing role, a background in healthcare would be ideal, along with strong organisational and IT skills, and the ability to work collaboratively with medical professionals, with a commitment to providing high-quality and compassionate care and support.

A committed Christian faith is required to uphold the ethos and values of Yeldall Manor, and to support residents in their spiritual journey. Yeldall Manor is committed to safeguarding and promoting the welfare of its residents, and the successful candidate will be subject to a satisfactory enhanced DBS check. If you are in recovery, you must have a minimum of two years’ clean time.

This is a part-time, permanent position, ideally five mornings a week (8am – 11am and one full day).  For the right candidate, we can be flexible and will consider full-time hours.

If you're excited about this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter explaining your suitability for the role as outlined in the job description.We would like to fill this role as soon as possible so would welcome invitations to apply by Friday 29 November, 2024.

We look forward to hearing from you!

Alcohol Recovery Practitioner

We have an exciting opportunity for an Alcohol Recovery Practitioner to join a South London drug and alcohol charity on an initial temporary basis.

This is a rolling contract, where you would be required on site from 9am to 5pm, Monday to Friday.

This is an exciting opportunity for someone who has dealt with substance misuse issues and is hoping to advance in their career with an organisation that will help them further their personal and professional growth.

Responsibilities:

· Assisting clients when they first join the programme and identify the best course of action for their recovery

· Minimising the harm that drugs and alcohol do to clients and the larger community

· Acting as an advocate for partnership services

· Assisting service users with their social (re)integration so they can live meaningful lives by encouraging self-determination, resilience and recovery

· Facilitate group sessions to provide service users with structured information at different phases of their recovery

Experience Required:

· Possess a thorough awareness of substance misuse issues or have previous experience working in a related field

· Possess a solid working understanding of drug and alcohol services, interventions, and best practices

· Capacity to successfully manage change while putting the interests of service users first

· Recognise the significance of information governance procedures and adhere to all required safety measures

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Trafalgar House, East Hampshire

You have an excellent understanding of mental health issues, substantial experience of working in a housing and social care environment and the ability to lead a team by example. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough as a Team Manager.

About the service

East Hampshire Supported Housing provides 12-hour professional support throughout the night for people with mental health issues. We provide a person-centred holistic approach to promote the recovery of the people who live there and help them regain their independence. The individuals entering the service have high-level support and care needs that can include serious mental illness and/or a history of substance misuse.

Our role is to support them, identify and meet their diverse needs and help them on their personalised recovery journey.

About the role

This challenging front-line role comes with responsibility for the day-to-day management of the service, contracts, staff and building maintenance. As well as ensuring the very best delivery and offering direct employment support to Service Users, you’ll be responsible for promoting the service and managing all referrals. Line managing and providing supervision to front-line staff, providing individual and group support sessions to Service Users, ensuring data entry to reporting systems is accurate and timely, and taking responsibility for the service budget – these are just some aspects of this varied and vital leadership role.

About you

To succeed, you’ll need a proven relevant background that includes experience of managing a caseload of individual with complex needs. A relevant professional qualification would be useful but not essential, as would experience of carrying out investigations and writing reports and recommendations and managing a budget. More important however, is your ability to lead, supervise and motivate staff and delegate work appropriately and managing conflicting demands and priorities in a timely manner. A willingness to participate in on call arrangements and a flexible attitude to working hours are essential attributes too, as is tact and diplomacy and a firm but inclusive management style and open and encouraging demeanour.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and welcome applications from those with lived experience.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

This role will deliver tailored, one to one support and case work to support and resolve both immediate, crisis situations experienced by people and on a longer-term basis in the community. In the main people we support are Irish or of Irish descent including the Traveller Community. However, our services are open to all.

Additionally, part of the role will include working across the project team and wider role of ICCM in early intervention and prevention.  Informing and supporting community-based advocacy, awareness, and public campaigns to inform and increase knowledge and education of the community on how to access help, and the availability of support which is open to people as needs develop. Thus, increasing the wider public and social value of ICCM and brining more service users in to receive one to one support when needed. 

This will attract and support our community by making our services local, appropriate, and accessible to those who mainly do not access mainstream services. This will include advocacy and representative services in order for people to secure welfare benefits, enabling people to access the financial benefits they are entitled to.

This will support people experiencing mental and physical health issues, substance misuse, facing legal issues, those who require debt management, threatened with eviction, domestic abuse, and bereavement. This will be done mainly on an outreach basis across Manchester, supporting people in their own homes, in care homes, hospital and where they are resettled to their home environment.

The overall aim of the service is to improve quality of life, access to appropriate support services and improved health and wellbeing outcomes by acting as an advocate and to negotiate with other agencies, where necessary, on our client’s behalf.

Key Responsibilities:

• To make contact with members of the Irish and Traveller communities across Manchester.
• To provide Advocacy and Support via outreach, accompanying to appointments, advocacy to other agencies to address presenting needs who are vulnerable and ‘at risk’ through age, poor physical or mental health, homelessness, risk of homelessness, drug and alcohol use, offending, abuse, and social and cultural isolation.
• Undertake an initial assessment of service users’ needs, presenting issues and risks and to develop a care plan working alongside other statutory and voluntary agencies.
• To offer comprehensive information, advocacy, advice and support services to our community to meet individual needs and achieve positive outcomes.
• Make referrals to statutory and community and voluntary organisations working in partnership to achieve the best level of care and support.
• Develop care plans in order to improve the health of our communities, working with service users and relevant agencies
• To attend and participate in meetings and forums highlighting community issues, cultural needs and experiences.
• To support volunteers and students at ICCM. Volunteers will also support service users to meet presenting needs as highlighted in the assessment and care plan.
• To maintain accurate and up to date records of all areas of work.
• To closely monitor progress of work and report this to your line manager.
• To present accurate and clear reports on all cases as requested by the Advocacy & Advice Manager.
• Attend appropriate networking and training opportunities for personal and professional development.
• To attend and participate in team meetings.
• To participate and engage in supervision and appraisal provided by your line manager.
• To attend conferences and seminars locally, regionally and nationally as directed by line manager.
• To promote the work of ICCM as requested by your line manager.
• To work as an accountable member of the staff team, working within the Charity's policies and procedures
• It is the nature of the work at ICCM that staff are expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken for the benefit of our beneficiaries.
• To ensure you fully embrace ICCM’s values in all your work:

Are you passionate about making a difference in the lives of people affected by homelessness, complex needs, and involvement in the criminal justice system? Do you have the leadership skills to drive positive change in an innovative and supportive environment? If so, we have an exciting opportunity for you to join our team as a Service Manager overseeing our Accommodation Services and our Peer Mentoring Outreach Service.

We are a dynamic organisation committed to supporting individuals facing the most challenging circumstances, helping them rebuild their lives with dignity and independence. Our services provide vital accommodation, specialist support, and peer mentoring to those affected by homelessness, mental health issues, substance misuse, and contact with the criminal justice system.

ABOUT THE ROLE

As a Service Manager, you will play a pivotal role in leading our dedicated team to deliver high-quality, person-centered support for service users. You will oversee accommodation projects that provide safe and stable housing for individuals experiencing homelessness and ensure that tailored support is available for those with complex needs.

You will also manage our Peer Mentoring Outreach Service, which empowers individuals with lived experience to mentor and support those at risk. Through innovative and inclusive approaches, you will help foster resilience, self-confidence, and long-term positive outcomes for service users.

Shift Pattern: 37.5 hours per week, Monday to Friday, 9:00am to 5:00pm with flexibility. Participation in the On-Call out of hours rota is also required.

ABOUT YOU

To succeed in this role, you will be an experienced and compassionate leader with a track record of managing services for vulnerable groups. You will be confident in developing and implementing strategies, leading teams, and working collaboratively with a wide range of stakeholders.

We are looking for someone with:

• Experience in managing services within the housing, homelessness, or social care sectors.
• Strong knowledge of complex needs such as mental health, substance misuse, and involvement in the criminal justice system.
• The ability to inspire and lead teams, fostering a positive, supportive, and inclusive environment.
• Excellent communication and partnership-building skills.
• A commitment to person-centered care and an understanding of trauma-informed approaches
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software  

We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.  SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

What would we like, but not essential?

• Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment 

What we offer

• A supportive and inclusive working environment
• Competitive salary and benefits package
• The opportunity to make a real impact on people’s lives
• 25 days annual leave, increasing with the length of service
• Ongoing Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

OVERVIEW OF KEY RESPONSIBILITIES

• Leadership & Management: Lead, motivate, and develop a team of staff and volunteers to provide high-quality services.
• Service Delivery: Oversee the provision of accommodation and outreach services, ensuring they meet the needs of individuals affected by homelessness, complex needs, and the criminal justice system.
• Partnership Working: Work collaboratively with statutory agencies, charities, and community organizations to coordinate support and build effective referral pathways.
• Budget & Compliance: Manage budgets, ensure compliance with relevant regulations and standards, and meet contractual obligations.
• Strategic Development: Drive continuous service improvement, implementing new initiatives to enhance outcomes and address the evolving needs of service users.
• Peer Mentoring Program: Oversee the peer mentoring program, providing guidance and support to mentors who use their lived experience to help others.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). 

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Recovery Coordinator

Location: Leeds

Salary: £24,020 - £30,790 per annum

An exciting opportunity has become available to join the Active Recovery Team enhanced service near Leeds city Centre.

The Role

In this role your main focus would be supporting the service users within your caseload and in close partnership with the Forward Leeds Street Support Team, existing Recovery Coordinators, York Street health Practice health care workers and clinical Prescribers to build recovery capital for those who are register at York Street Health Practice and present with substance misuse issues are homeless or have no fixed abode.

The primary focus of the role is to support vulnerable adults to build stability and work towards recovery from substance misuse issues and all related concerns.  As stated above the role is primary based at York Street Health Practice but is also closely linked and integrated with their Active recovery Team based at the Forward Leeds Kirkgate Hub.

Skills and Qualifications

• Experience working within a similar role or experienced within the sector (Desirable) 
• Confident with lone working at times
• Working outreach within the community 
• Managing a caseload of service users and confident speaking to third parties such as housing associations, probations etc. 
• Ability to use your initiative and be proactive

Benefits

· Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)

· Annual leave purchase scheme

· Enhanced occupational sick pay

· Enhanced employer contribution to your workplace pension

· Death in service benefit

· Free Will writing

· Eyecare vouchers

· Blue light card discount

· Fantastic learning and development opportunities, including free training courses

· Work-life balance- flexible working and family friendly policies

· Happy, Healthy You! – their wellbeing offers for the workforce

· Employee Assist Programme and Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.