Stakeholder engagement officer jobs

Reporting to: Director of Policy and Engagement 

Direct reports: 1 x Scotland Policy and Public Affairs Manager and Legislative Lead, 2 x Policy and Public Affairs Officers, 1 x England Policy and Public Affairs Manager 

Location of work: Home-based. The post holder must be easily and quickly commutable to London and will require frequent meetings in London. The role may involve some irregular travel throughout England and Scotland to attend events and meetings.

Contract type: Full-time, 35 hours per week,  flexible hours may be considered. The role may require occasional evening and weekend work 

Contract Length: Permanent 

Salary: £54,500 - £56,500 

BACKGROUND

Our work has never been more needed. The latest research suggesting that the number of children and young people at risk of hunger has rocketed to 2.6 million* means that one in five children don't have enough to eat.When a child is too hungry to learn, when they’re aching for something to eat, they can’t concentrate. They can’t absorb information. Big feelings and worries can be impossible to control. They fall behind in their studies.

Magic Breakfast provide a nutritious and filling breakfast to over 300,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma.  Magic Breakfast are ambitious to grow our impact to remove hunger as a barrier to learning for all children and young people in the UK.

 This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children as we work to influence both policy implementation, with the national rollout of primary-aged universal school breakfast, and legislative change, through the Children’s Wellbeing and Schools Bill. There has also been commitment from the Scottish Government for a national breakfast scheme and we are seeking to expand our advocacy work into Wales. Magic Breakfast’s influence will be instrumental to ensuring school breakfasts are implemented in a way that is hunger-focused and barrier free.

In addition, thousands of secondary school children are at risk of losing their free school breakfasts from September next year. For many of these students, this is their only opportunity to have a nutritious meal before facing a demanding school day, including taking exams.  And for the very youngest, we know that the disadvantage gap begins before they even reach reception. With the Government commitment to another 100,000 places in school-based nurseries, early years is also a critical part of our advocacy work.

 Being part of the work of Magic Breakfast is your chance, together with parents, teachers and people across the UK, to demonstrate the power of school breakfasts and to shape the way forward to end morning hunger for good.

*Food Foundation Insecurity Tracker Jan 2025

JOB PURPOSE

The Head of Policy & Public Affairs will review, develop and implement our advocacy strategy and lead a team to influence the devolved legislatures across the UK to address child morning hunger, with a view to the underlying systemic causes of child poverty and hunger, by driving change through policy and legislation. The role operates at our ‘Head of level’ which is the most senior operational specialist level and provides both operational and strategic leadership.

This role will also provide wider leadership across the charity and input into organisational strategy development and planning as part of the Core Management Group. This role will ensure that the Policy and Public Affairs function is aligned to the wider strategic aims and outcomes of Magic Breakfast as well as the internal operational systems and delivery.

The strategic leadership will ensure an external and long term view, with an outward looking and forward thinking approach that builds thought leadership, relationships and partnerships, with positioning to anticipate and build on new opportunities to end child morning hunger for good.

It will require an experienced Policy and Public Affairs professional, with significant experience of high impact and demonstrable outcomes at a senior level in the field. The postholder will lead the policy and public affairs team to influence the Early Adopters Scheme, the national rollout of primary school breakfast provision in England and breakfast legislation in the Children’s Wellbeing Bill (CWB).

They will also develop, guide and lead plans to influence the Scottish government, particularly in the run up to the election in May 2026 and the influencing of manifestos; and will lead Magic Breakfast’s upcoming influencing work in Wales. 

In the external leadership that the role provides they will build relationships with politicians, political influencers, special advisors and civil servants to establish long-term, sustainable solutions to child morning hunger in the UK.

As a compassionate, people centric and inspiring leader they will work to enable their team to grow and develop in their skills ensuring they can step away from the detail whilst retaining accountability, build effective resource management and progression pathways. This role may manage external consultants where necessary, and work collaboratively with external organisations to amplify our voice and asks and strengthen our position as a thought leader. 

 KEY RESPONSIBILITIES

· Review and define the advocacy strategy for 25/26 in line both with moving political environment and Magic Breakfast’s influencing agenda, considering the systemic barriers to ending child morning hunger for good.

· Develop and maintain close relationships with the Department for Education and other key departments including Department for Health and Social Care and Treasury, to secure hunger and child focus as key priorities for breakfast provision.

· Develop, monitor and evaluate influencing plans for each devolved nation

· Support the development of influencing plans with coalition groups and organisations to influence school breakfast policy, commitments and implementation

· Review policy positions in Wales and Northern Ireland and define our advocacy approach, gaining external insights and analysing available research and data to shape the plan

· Develop a vision for advocacy beyond current demands, considering political appetite and gaining insight from lived experience communities and relevant sectors, to ensure that we are clear on future asks, and can build the foundation towards them.

· Work with Impact and Insights team to define future research needs to meet our longer-term advocacy plans

· Enhance and establish internal processes and ensure good internal information dissemination 

· Work closely with key internal stakeholders to shape advocacy work and support broader organisational objectives

· Embed learnings and develop a fail fast, learn fast culture in the team

· Coach, support and lead direct reports enabling increased professional development, strategic decision making, proactive project management and robust political influencing

· Contribute to and help shape the work of the Core Management Group to ensure ongoing alignment for in year implementation of the strategic plan and create integrated future year plans which meet organisational goals

· Monitor and review KPIs to monitor and measure both team and cross organisational performance, using the results to guide teams and surface learnings

· Assess areas of risk and escalate where necessary and according to policy

· Develop and monitor annual team budgets

General

• Work collaboratively across the organisation, building good working relations and providing ad-hoc support to other teams and members of staff

• Passion and commitment to Magic Breakfast’s aim of alleviating morning hunger as a barrier to learning for children in the UK.

• Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do. 

• Share Magic Breakfast’s commitment to Diversity, Equality and Inclusion

• Establish and ensure existing Ways of Working are adhered to across team

• Adhere to all Magic Breakfast policies and procedures and ensure that all activity is compliant with current legislation, GDPR, data protection and child safeguarding requirements

• Undertake any other duties commensurate with the role

 PERSON SPECIFICATION

Knowledge and Experience

Essential

· Strategy development, demonstrating a deep understanding of how to craft, implement, and evolve strategies that align to operational outcomes for the Policy and Advocacy function as well as enabling our organisation strategy in our aim to end child morning for good.

· Stakeholder management and partnership building with extensive experience of engaging, influencing, and collaborating with diverse stakeholders, including senior political figures, policymakers, funders and sector leaders.

· Ability to confidently and flexibly deal with volatile political environment, anticipating potential developments and adapting to emerging situations to meet aims

· Highly experienced in developing and shaping policy positions, using insights, research and data sets to inform and guide decision-making

· Understanding and experience of the role of the broader external environment to shape policy asks and political influencing, including the implications of a policy ask in one sector on another.

· Experience of influencing key political events such as budgets, national elections and the legislative process.

· Significant experience of coaching, supporting and managing the development of a team, with the ability to make difficult decisions and challenge where needed to deliver the organisational strategy.

Desirable

· Experience of education, food insecurity, child poverty or childcare sectors

Skills and Abilities

• Effective leadership mentality with confidence to step away from the detail and delegate responsibility, enabling others to use judgements, make decisions, learn from failures and continuously improve.

• Analytical and evidence based decision making, with the ability to turn data and analysis into policy and advocacy related recommendations or outcomes for action.

• Effective planning, prioritisation and project management skills. Able to organise self and team to meet planned objectives and strategic direction with the ability to pivot and manage the unexpected.

• Strong, influential and impactful interpersonal and communication skills and to advocate for own specialism, department and Magic Breakfast's mission, effectively conveying the organisation's impact and needs to a wide range of audiences.

• Operational and financial acumen and analysis: understanding and practical application of knowledge as required around funding considerations, budget development and management, risk management, and ensuring systems in place for efficiency by setting and maintaining policy and procedural frameworks.

• An outward looking and forward thinking approach that drives a sense of curiosity, innovation and continuous improvement. Always thinking what can we learn from others, what new developments can be explored and what are the opportunities for the function to improve and grow with others too.

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.

Please find attached our job pack

APPLICATION PROCCESS

Should you wish to discuss the role before applying please email our People and Culture Team, recruitment @ magicbreakfast. com

Shortlisting - w/c 5th May

Interview 1 - 15th and 16th May

Interview 2 - w/c 21st May

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Heritage of London Trust (HOLT) restores the buildings and monuments that tell the story of the city and the people who live within it. Founded over 40 years ago, our mission is to rescue characterful and neglected historic sites all across the city. We focus on sites at risk in areas of least investment - in local communities that most need our help - ensuring a sustainable future for every project we work on. To date, we have restored 850 sites across London.

About the Role:

This is an exciting opportunity for an experienced and proactive project manager with a passion for London’s built heritage. The Head of Projects will oversee the delivery of our restoration projects across the capital, ensuring they meet our high standards and achieve maximum public benefit.

The role involves overseeing the full lifecycle of restoration projects, from initial research and site identification to overseeing conservation work and successful project completion. Importantly, you will work closely with local authorities, conservation experts and community organisations to influence and build local commitment to conservation projects.

Key Responsibilities:

• Oversee heritage restoration projects from inception to completion.
• Identify at-risk historic sites and develop a pipeline of new projects.
•  Manage budgets and project timelines, ensuring successful and efficient delivery.
• Build strong relationships with a wide range of stakeholders to support project success.
• Select and collaborate with contractors, conservators, and heritage specialists.
• Conduct regular site visits to assess progress and adherence to project specifications.
• Report on project outcomes and key learnings to the Director and Board of Trustees.

About you:

We are looking for a candidate with the following skills and experience:

• Demonstrated project management experience in the built environment, heritage, or construction sectors.
• Highly organised with the ability to handle multiple projects and meet deadlines efficiently.
• Strong stakeholder management and relationship-building skills.
• A detail-oriented approach.
• Highly collaborative whilst being equally comfortable working autonomously.
• A problem-solving mindset with a proactive attitude.
• A passion for community engagement, inclusivity, and maximising public benefit.
• A willingness to travel frequently across London for site visits and meetings.

Why Join Us?

This is an incredibly fun, engaging and rewarding role, working alongside committed colleagues, overseeing a range of projects that have the power to make a significant social impact in communities across London.

We currently work a hybrid model from our fantastic co-working offices at Fivefields in Victoria, however as this role project manages a portfolio of up to 40 projects at different stages, with circa 15 active projects at any given time, the Head of Projects will be out and about visiting our projects and programmes across London on a regular basis. This role should plan to be working in our office 3 days per week, with site visits out across London throughout the week.

To learn more about the organisation and role and what we are looking for, please download the full appointment brief below.

Closing Date: 21 April 2025

People Beyond Profit Conversations: 24-29 April 2025

HOLT First Interview: 6 May 2025

HOLT Second Stage Conversations: 12 May 2025

Responsible to: Service Director

Responsible for: Service Delivery team managers and administrator in Loughborough

Hours: 37.5 hours per week

Contract: Permanent

Location: Baca office, Loughborough, England with regular travel to locations where Baca’s services are delivered.

Salary:£36,900 - £41,000 per annum for full time hours

About Us:

Baca is dedicated to welcoming, equipping, and supporting young refugees to feel safe and thrive. We create an inspiring environment that raises hope and strengthens resilience, working in partnership with key external stakeholders. We are looking for a passionate and dedicated Service Manager to lead our young people services in Loughborough.

Overall Purpose: As a Service Manager, you will be an active leader in our vision and mission, ensuring our values are practiced in words and deeds. You will provide leadership for the young people services, ensuring they align with Baca’s vision, mission, and values.

Key Responsibilities:

Service Delivery:

• Lead and coordinate young people services in Loughborough.
• Ensure effective partnerships with social services and key external partners.
• Oversee and develop the service delivery team.
• Act as deputy Designated Safeguarding Officer, ensuring all aspects of safeguarding.
• Manage the service delivery team budget and grant-funded projects.
• Ensure high-quality service delivery in line with our Theory of Change.
• Oversee systems involved in service delivery, working closely with the Operations Manager.
• Manage and mitigate risks in service delivery.
• Ensure compliance with internal and external regulatory expectations.
• Participate in on-call duty as part of the team rota.

Service Development:

• Foster a learning culture, learning from young people and stakeholders.
• Develop young people services in collaboration with the Service Director.

General:

• Support the organisation’s activities and maintain data confidentiality.
• Embrace and reflect Baca’s Vision and Values in your work.
• Treat all staff and young people fairly, adhering to Baca’s Equality and Diversity policy.
• Follow safeguarding procedures and adhere to all Baca’s policies and procedures.
• Work flexible hours as needed.

Person Specification:

Character/Attributes:

• Highly organised, able to work under pressure and prioritise tasks.
• Passionate, humble, disciplined, wise, determined, proactive, self-starter, courageous.
• Aligned with Baca’s values and strategic goals.
• Flexible and able to respond to change at short notice.
• Able to lead with hope, patience, calmness, and tenacity in challenging circumstances.
• Critical and creative thinker, able to innovate solutions and make challenging decisions.
• Resilient, able to work under pressure and meet deadlines.

Experience:

• Proven experience at Senior Manager level in a comparable organisation.
• Experience in delivering young people services and working constructively as part of a team.
• Experience in analysing service delivery challenges and presenting solutions.
• Experience in developing and leading high-performance teams.
• Experience in managing projects with multiple stakeholders, including user engagement and budgets.
• Experience in the charitable sector (desirable).

Knowledge/Qualifications:

• Relevant qualification from a UK recognised professional body (desirable).
• Strong Microsoft Office skills.
• Knowledge of issues faced by unaccompanied asylum-seeking young people.
• Genuine concern for those the charity serves.
• Knowledge of team motivation and support.

Skills:

• Excellent communication and presentation skills.
• Strong organisational, project, and time management skills.
• Strong leadership skills, able to motivate and make difficult decisions.
• Ability to translate vision into financial plans.
• Ability to manage multiple tasks and prioritise workload.
• Initiative and problem-solving skills.
• Ability to make decisions with incomplete information.

Other:

• Ability to drive/travel to all service locations.
• Enhanced DBS check required.

How to Apply:

If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.

Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!

Responsible to: Support Team Manager

Responsible for: Live In Support Workers

Location: Baca office, Loughborough, England with regular travel to Loughborough and locations where Baca’s services are delivered

Hours: 37.5 hrs per week (incorporating evening and weekend hours and be part of the on-call team to deliver out of hours emergency support where necessary)

Salary: £29,009 to £31,203 per annum for full time.

Contract: Permanent

About Us:
Baca is dedicated to welcoming, equipping, and supporting young refugees to feel safe and thrive. We create an inspiring environment that raises hope and strengthens resilience, working in partnership with key external stakeholders.

Role Overview:
We are seeking a passionate and dedicated Senior Support Worker and Deputy Team Manager to join our Support Team. The successful candidate will lead by example, ensuring the highest quality of service delivery in line with Baca's vision, mission, and values. This role involves supporting the team manager in day-to-day operations, decision-making, and problem-solving to achieve key outcomes for young people. These include improved physical and emotional wellbeing, increased engagement with education, employment, and training, social engagement, and personal safety.

Key Responsibilities:

• Lead the support team to deliver high-quality services to young people.
• Support the team manager in daily operations and decision-making.
• Organise and coordinate meetings to achieve desired outcomes.
• Lead decision-making about young people's progress and transitions.
• Coordinate and deliver the young people's voice project helping us to make sure our young people are heard.
• Participate in the on-call team, providing support outside of work hours.
• Coordinate and deliver training, induction, and support for new support workers.
• Develop and share knowledge relevant to the role with the team.
• Provide support and supervision for the Live-In Support Workers.
• Work closely with all Baca teams and external stakeholders to enable young people to move towards independence.
• Ensure young people's accommodation meets regulations and is suitable for purpose.

As a Support Worker:

• Provide high-quality support and care to young people, ensuring their holistic development.
• Work proactively to safeguard young people and resolve any issues that arise.
• Be a role model, offering care and compassion without discrimination.
• Support young people in developing essential life skills and preparing for independent living.
• Engage young people in education, vocational training, and hobbies.
• Foster positive relationships within the community and support social engagement.
• Plan and participate in day trips and annual residential weeks.
• Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
• Maintain excellent communication and keep accurate records.

General Duties:

• Be a role model, practicing Baca's values.
• Play an active and supportive role within the organisation.
• Take ownership of administrative tasks, including risk assessments.
• Maintain strict confidentiality and adhere to Baca's policies.
• Treat all staff and young people fairly and without prejudice.
• Employ correct procedures for safeguarding incidences or concerns.
• Work flexible hours as needed.

Personal Specification:
Baca is looking for someone who can be a positive role model in establishing holistic and therapeutic services for young refugees. The successful applicant will be passionate about our work, able to lead by example, and build an empowering environment. They will work constructively with local authorities, develop key external relationships, and work well with the staff team. The role requires an enhanced DBS check and the ability to travel across the UK, including overnight stays.

Competency Requirements:

• Highly organised, able to work under pressure, and prioritise tasks.
• Passionate, humble, disciplined, wise, determined, proactive, self-starter, courageous.
• Alignment with Baca's values and strategic goals.
• Ability to respond to change and lead with hope, patience, calmness, and tenacity.
• Critical and creative thinking to innovate solutions and make challenging decisions.
• Resilience and ability to meet deadlines.
• Proven experience in coordinating tasks, people, and activities.
• Experience working with unaccompanied asylum-seeking and trafficked young people (desirable).
• Strong organisational, project, and time management skills.
• Excellent communication and presentation skills (desirable).
• Ability to build partnerships with external stakeholders.
• Ability to drive/travel to all locations where Baca's service is delivered.

Application Process:

If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.

Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!

Contract:  12-month fixed term contract, full-time, 35 hours over 5 days (part time and flexible working can be considered)  

Salary: £35,000 - £40,000 per annum 

Location:  UK, Remote  

Closing date:  Tuesday 29 April 2025 

Interview date:  w/c 5 May 2025  

Are you a passionate and driven fundraiser with a talent for building meaningful relationships? We’re looking for an experienced Philanthropy Manager who thrives on engaging donors and inspiring support on a 12-month fixed term contract. 

More about the role 

Our Philanthropy team is responsible for engaging mid-value and major donors, as well as trusts and foundations. 

As Philanthropy Manager, you will be a vital part of the relationship management team, stewarding a mixed portfolio of donors, including individuals and trusts/foundations. You will cultivate and manage relationships with supporters typically giving five-figure gifts, with opportunities to secure six-figure donations. Through engaging conversations, impactful written proposals, and in-person meetings, you will inspire donors to invest in our mission and make a lasting difference for pets in need. 

This role is available on a full-time, 12-month fixed term basis. We are also happy to consider candidates who may be looking for part time/4 days instead of 5 and flexible working.

If you have a passion for philanthropy, excellent relationship-building skills, and a track record of securing major gifts, we’d love to hear from you! 

Key responsibilities: 

• Manage a mixed portfolio of donors and prospects

• Design and deliver innovative and engaging stewardship plans for prospects 

• Manage donor-led cultivation opportunities/events (e.g. private tours and dinners) 

• Work with existing advocates to identify opportunities within their networks to introduce new prospects to the work of Blue Cross 

• Build and manage relationships with internal and external stakeholders who can add value to the cultivation process 

• Create engaging and impressive donor communications including funding proposals and impact reports 

• Adhere to a suite of clear work processes demonstrating compliance with our privacy policy, GDPR, data protection legislation and fundraising best practice 

• Deliver a comprehensive set of KPIs including meeting an individual income target 

• Maintain accurate and up to date donor records and updates using our CRM 

Want to know more? We've attached a detailed job description that outlines the role, responsibilities, and how you can make a difference. 

About you 

You will have exceptional interpersonal skills and quickly understand donor motivations, delivering tailored and impactful stewardship. A natural communicator, you can adapt your approach to connect with any audience, whether through compelling written proposals or face-to-face meetings. 

Creative and strategic, you know how to craft inspiring fundraising materials for different audiences and settings. You’re proactive in moving prospects through the pipeline, building strong relationships, and confidently making the ask. 

With a results-driven mindset, you foster productive stakeholder relationships that drive philanthropy forward. You work with professionalism, confidentiality, and discretion, and you take pride in being part of a dedicated and supportive team. 

Knowledge, skills, and experience   

• Proven experience of mid to high-value fundraising with a track record of initiating new relationships, making the ask and developing long-term donor relationships 

• Experience of crafting compelling funding proposals and applications

• Experience of designing stewardship journeys for mid to high value supporters resulting in increased affinity to the organisation and donation uplift

• Experience of sharing philanthropic opportunities with high-net-individuals in a professional and engaging manner, with a flair for adapting to their individual aspirations

• Experience of successful developing senior stakeholder relationships (both internally and externally) 

• Experience of successfully delivering an income target 

• An ability to think laterally and proactively to problem solve 

• Demonstrated ability to work well under pressure, excellent attention to detail, prioritise work and meet deadlines 

• Experience of successfully conveying a fundraising need to donors in an engaging way both in person and in high quality written stewardship 

• Excellent interpersonal skills with a high level of professionalism and discretion 

• Full driving licence in order to travel to donor meetings 

A bonus if you have:  

• Experience of working within an animal welfare charity

• A fundraising qualification or evidence of CPD 

How to apply  

Click the apply button and complete the online application process before 23:59 on the closing date on Tuesday 29 April 2025. 

We reserve the right to close this vacancy early should we receive an overwhelming response.   

Blue Cross benefits    

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today.  In return, we want to provide you with the best working environment we can.

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll 
thrive in a supportive and rewarding environment. 

Our generous benefits package includes:   

• Enhanced annual leave entitlement: 30 days plus bank holidays  

• Pension scheme with enhanced employer contribution  

• Life assurance  

• Unlimited access to an employee assistance programme 

• Programmes for physical and mental wellbeing support 

• Free access to GP via MetLife 

• Recognition scheme 

• Annual volunteer days  

• Claim for professional fees 

• Charity worker discounts across a variety of retailers.  

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

As the Head of Access & Participation and Student Recruitment you will be responsible for overseeing all aspects of the outreach and admissions departments, ensuring smooth operations and fostering an effective, positive participation experience for those engaging with our services and a positive and supportive application process for those applying to study with us. This role involves direct line management of the Admissions coordinator and our extensive outreach team as well as collaborating with other departments to uphold academic and company standards. Reporting to Senior Management, you’ll play a crucial role in formulating reports, managing budgets, monitoring performance metrics, whilst also implementing and overseeing collaborative projects and initiatives to achieve our organisational and charitable objectives.

This is a senior role within the organisation and the successful candidate will be a member of the leadership team, demonstrating previous experience in a comparable management role within an academic and / or arts-based setting.

The Head of Access & Participation and Student Recruitment is responsible for managing and enhancing Fourth Monkey’s established accessibility and inclusion initiatives and recruitment goals. Providing quality assurance and strong leadership throughout the process from first engagement to student enrolment, whilst developing and enhancing collaborative partnerships with external stakeholders and partners along the way.

The Head of Access & Participation and Student Recruitment acts as the expert in their field providing a smooth operational and administrative management of the organisations day to day work within this area of specialism.

This role is about driving student success. 

We are looking for an experienced Grants Commissioning Manager to join our Grants & Commissioning Team based in Portsmouth. The Commissioning Manager will support the Head of Commissioned Grants with all elements of the commissioning cycle including understanding need, designing projects, performance management of delivery and reporting of impact as well as providing and developing commissioning and project support, in line with RNRMC’s commissioning and partnership funding model.The role will work with internal and external stakeholders regarding the performance of grants programmes to ensure quality, evidenced outputs, and value for money of projects.

In addition, you may be asked to line manage team members, taking responsibility for actively and proactively supporting them to achieve in their post. 

About the RNRMC

RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow. 

Experience and Background

You will be an experienced commissioning manager with excellent interpersonal skills. You will be diplomatic and approachable with a strong ability to communicate verbally and in writing.  You will possess excellent problem-solving skills and judgement alongside a meticulous, accurate and disciplined approach to work. You will demonstrate good organisational skills and be able to prioritise a varied and busy workload and deliver to deadlines.

You will have strong people management skills and experience in working with a wide range of stakeholders and will inspire confidence, provide credible leadership, build and maintain relationships plus motivate and drive towards delivery of change at pace. 

You will be self-motivated and enthusiastic, be able to think strategically to resolve problems and make recommendations and present options for approval. 

Please see the job description for full details on the duties and responsibilities.

Hours of Work

Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.

We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.

Salary

The salary range for the post is between £ 38,000 to £ 45,000 per annum, according to skills and experience.

Benefits

30 days holiday plus Bank Holidays

Hybrid working – 60% in office and 40% home working

Employee Assistance Programme to give you confidential support 24 hours a day

Life Assurance (after one year’s qualifying service) 

Private Healthcare Scheme (after one year’s qualifying period) 

A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period) 

Enhanced Maternity Leave Package (after 2 year’s qualifying period) 

Closing Date: 12:00noon on 15/05/2025

Interview Date: As applications received

Interviews will be held on a rolling basis during the advertising period and RNRMC reserve the right to close the vacancy early and make an appointment at any stage of the application process. Applicants may be asked to attend an on-line Application Discussion prior to the closing date to aid in the shortlisting process. This will be held via Microsoft Teams.

Job Title

Head of Operations

Department

Operations & Programmes

Reporting to

Director of Operations & Programmes

Managing

Partnerships Project Manager, Partnerships Delivery Officer, Behavioural Change Programme Expert
 

Location
This role is hybrid, with a requirement to work from the office (near Moorgate, London) a minimum of two days per week.

Travel Requirements
This role works across the UK and travel to Scotland and other devolved nations may be required on an occasional basis.

Main relationships

Director of Operations & Programmes, Senior Leadership Team, Senior Management Team, Partnerships Team

Benefits

· Salary £61,000

· 30 days leave (plus Bank Holidays)  

· Bupa Health Cover

· Matched company pension scheme

· Life assurance cover offering 4x death in service benefit.

· Company sick pay

· Training and development opportunities

· Learning and Wellbeing Grant 

· Employee assistance programme

· Season Ticket Loan

· Perks and discount platform

About us

Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information and advice and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.

Our Vision:  Working together to reduce alcohol harm across the UK.

Our Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:

· Public-facing campaigns and digital services, information and guidance

· Evidence-led advice to governments and industry

· Independent research, consumer insight and evaluation

Our Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity

Purpose of the role

We have a brilliant new opportunity for an exceptional leader to join our team, to help shape the provision of our advice, information and guidance programmes and ensuring the successful delivery of a range of priority partnerships.

Leading a dynamic team, you’ll focus on operational excellence, refining processes, and ensuring all programmes align with Drinkaware’s strategic goals and priorities.  You will be a natural collaborator, building and maintaining effective relationships with key internal and external stakeholders, to ensure that the public can access high quality impactful support.

As an experienced leader, you will use your experience and skill to drive improvements by partnering with teams across Drinkaware. You will do this by balancing engagement with progress, while ensuring that our work is informed by lived experience and the latest evidence.

You must have demonstrable knowledge and experience of working in the health sector and have a passion for reducing alcohol harm in the UK.

Main Duties and Responsibilities

· Be collectively accountable as part of the Senior Management Team for leading and managing Drinkaware ensuring high performance in the delivery of plans and targets and maximum cross-organisational collaboration, deputising for the Director of Operations & Programmes

· Be responsible for the day-to-day leadership of operations & programmes, overseeing and directing interconnected projects ensuring consistency in programme and project work.

· For 2025/26 this will focus on the roll out of our Information, Advice & Guidance programmes and extended brief intervention programmes to the public via digital tools to a mass audience and to underserved groups.

· The post holder will be required to manage a small dedicated team ensuring that robust project plans, clear goals, timelines and resources are established and managed as well dependencies within and between projects.

· Act as a Safeguarding Officer ensuring safeguarding is embedded within all programme delivery.

· Proactively address challenges and seeks solutions while maintaining high standards of quality and integrity. Holding themselves and their team accountable for delivering results aligned with the organisation's objectives.

· The post holder will work closely with the Head of Impact ensuring partnership projects deliver impact, clear metrics and reports which demonstrate the project(s) value proposition to our funder base, stakeholders in government and the public.

· Work closely with the Marketing and Comms team to ensure highly effective marketing and communications strategies are progressed for individual projects and the wider programme of activity, and that brand and reputational risk is minimised.

· Work closely with the Digital Team to ensure full visibility and informed prioritisation of digital projects and interdependencies.

· Work closely with the Partnerships Team to ensure successful delivery of all agreed activity and KPI’s for partnerships

· Work closely with the Research, Strategy and Impact team, ensuring all programme development is evidence based 

Additional Responsibilities

This role works across the UK and travel to Scotland and other devolved nations may be required on an occasional basis.

Accountable for:

Overseeing budgets and plans.

Delivery of partnership projects & programmes

Safeguarding

PERSON SPECIFICATION

Qualifications and/or experience

Proven leadership experience in programme/project management, with a background in the health sector. A degree in a related field is beneficial but not essential. 

Experience of managing a team in a hybrid work environment (desirable).

Prince2/Scrum Master/Agile (desirable).

Essential Criteria / Key Skills

1. A proven track record with innovative proposal design and programme delivery ensuring programme quality.

2. Strategic thinking and problem-solving abilities, with a keen eye for detail and a results-oriented mindset.

3. Ability to work independently and autonomously, prioritise tasks, and adapt to changing circumstances.

4. Exceptional project management skills, including the ability to lead cross-functional teams, develop and control deadlines, budgets and activities.

5. Exceptional ability to facilitate high project-based team performance, inspire and motivate staff, and develop team skills and capabilities.

6. Strong operational management and delivery skills. 

7. Able to work in close collaboration with internal and external stakeholders.

8. Possesses excellent senior networking, influencing, relationship building and communication skills.

9. Strong financial management skills including budget setting, reforecasting, financial reporting.

10. Understanding of safeguarding legislation and practical application in delivery of programmes  

11. Emotionally intelligent and resilient when under pressure.

12. An energetic and committed ambassador for Drinkaware, our mission and values

How to apply: maximum 2 page A4 cover letter explaining your motivations for applying for the role at Drinkaware and outlining how they meet each point on the person specification. CV's only will not be considered.

Overall Purpose

To work as part of the Grants & Programmes Team to support organisations applying for funding each year through the Foundations grants programme.  The post holder manages important relationships with potential and current grantees, building trust and an understanding of their purpose and aims and supporting them to submit appropriate and high-quality applications for funding against the funds criteria and Foundation’s priorities. To lead on wider initiatives, as directed by the Senior Grants Manager or Senior Leadership Team, to ensure the Foundation maintains high standards and contribute to national data sharing and initiatives that strengthen the work and reach of the foundation. The Grants Manager will report to the Senior Grants Manager and will work closely with colleagues across the Foundation contributing to the delivery of the Foundation’s Strategic Plan, vision, and values.

Responsibilities

To undertake all tasks associated with BLCF's grantmaking functions including carry out assessments of grants applications and work alongside donors on donor-directed funds as required. 

Work alongside members of the team to maximize use of our in-house CRM database for monitoring and impact reporting, working with the Head of Impact. 

Provide grant-making support and advise to potential and existing grantees on our funds and programmes, to ensure open and transparent access to our programmes and proactively looking to address inequality and fairer access to opportunities the Foundation offers. 

Process all grant applications within agreed timelines, working alongside Fund Leads to review and assess grant applications effectively. 

Co-lead delivery of fund programmes, contributing to their strategic direction / donor engagement.

Carry out other associated duties, which may arise, develop, or be assigned, in line with the scale and general nature of the post.

Performance & Monitoring

Track and review monitoring submissions, working with the Grants Officers to send out reminders for monitoring forms to be returned where required, and sign off monitoring forms from applicants.

Production of delivery/donor reports as required to funders, as requested by Senior Leadership Team.

Ensure appropriate levels of training are maintained and a good working understanding of the policies and procedures of the Foundation. 

Relationship Building

Listen, learn and share the needs of communities back into the work of the Foundation to ensure we are always 'needs led'.

Maintain and share our vision and value and help those who wish to work with us understand the processes and requirements we have.

Make regular visits to funded projects as required.

Regularly connect and engage with charity forums and networks to promote the work of the Foundation and help raise our profile.

External Representation

Maintain a good working understanding of community and charity sector issues in order to better inform our work, ensuring information is cascaded to wider members of the team. 

Represent the Foundation in a positive way, at Regional and National events as required by Senior Grants Manager or Senior Leadership Team.

Proactively develop and maintain an appropriate network of contacts in the grant making sector across the whole geographic reach of the Foundation. Deliver and support workshops and seminars and fund launchesfor the Foundations existing and new programmes and initiatives. 

Provide proactive support to the CEO with other initiatives, where required. 

Be an ambassador for the work of the Foundation by demonstrating its values in the delivery of its work.

Skills, Knowledge & Experience 

Essential:

• Understanding of charity sector.
• Experience of managing funded projects, fundraising or philanthropy.
• Excellent communication skills, adapts style according to audience and context.
• Customer care / high quality service provision.
• Production of high-quality reports using excellent written skills.
• Fully computer literate including Outlook, Excel, Word, PowerPoint and use of databases.
• Ability to process and interpret information
• Excellent team player.
• Excellent networking skills with a wide range of stakeholders, quickly establishes rapport and professional credibility.

Desirebale:

• Previous grant-making or grants assessment work.
• People with lived experience / professional experience of support for minoritised communities are particularly encouraged to apply.
• Understands social needs across Bedfordshire.
• Understands legal and financial requirements in voluntary sector.
• Statutory sector experience such as; commissioning / procurement, police, health, etc.
• Proficient in use of Salesforce.

Personal Qualities

Essential: 

• Professional.
• Relational.
• Self-motivated.
• Detail-oriented.
• Organised.
• Punctual.
• Creative and adaptable approach.
• Committed to learning and development.
• Committed to BLCF values.

Other Requirements

Essential: 

• Committed to diversity, equality and inclusion.
• Able to work across Bedfordshire / access to transport.
• Evening / weekend flexibility.

Desireable

• Full driving license and use of own vehicle.

Purpose of the Role 

The Helpline Manager will manage and provide support and advice to a team of Helpline Support, Caseworkers, IDVA, and Helpline volunteers who will be handling calls. The role will also include occasionally providing helpline cover during staff shortages. The helpline supports women on more than 45 different issues with most of the calls relate to violence against women and girls (VAWG) as well as mental health and wellbeing. The Helpline Manager will be responsible in ensuring that the service continues to be culturally sensitive and be able to respond to a diverse population of women with complex needs; managing the rota for staff and volunteers, ensuring there is sufficient helpline cover, identifying and managing safeguarding issues, monitoring staff performance, maintaining the helpline database, and providing helpline data to other staff. 

The role will also include occasionally attending external stakeholder meetings and raising awareness of the helpline service. The Helpline Manager will also have some involvement in other MWNUK projects, services and activities as required. The role requires a proactive, organised and practical approach to ensure MWNUK’s projects are delivered effectively and efficiently, providing high quality support and customer service across the organisation, both internally and externally.

Main responsibilities 

• Supervising the Helpline team of 11 staff (however this is equivalent to 3 full-time staff per day only) and ensuring there is sufficient helpline cover and monitoring their wellbeing. 

• Recruiting and training helpline staff and volunteers with the support of senior management and ensuring their development needs are flagged up. 

• Monitoring performance of helpline staff through daily check-ins, debriefs, monthly supervision meetings and annual appraisals. 

• Holding regular helpline team meetings and sharing learning as well as identifying and sharing interesting cases with Senior Leadership Team including the Advocacy Officer. 

• Planning and delivering training to staff and volunteers in line with changes in law, policies and procedures, including safeguarding. 

• Regularly attending external meetings such as MARAC (Multi-Agency Risk Assessment Conference), liaising with police, social services, and other partner agencies. These meetings are a critical part of safeguarding and time for preparation and follow-up is built into the role. 

Safeguarding 

• Implementing MWNUK Children and Adult Safeguarding policies and procedures. 

• Responding to safeguarding concerns in a timely manner and promoting good practice. 

• Identification, handling and recording of all safeguarding risks and issues for both children and adults, including in instances of domestic abuse, forced marriage, honour-based violence, sexual abuse, self-harm, isolation, housing, marriage and divorce etc. 

• Escalating and de-escalating risk, report writing and recording accurately all decision-making during case reviews. 

• Having regular case reviews and making evidence-based decision-making. 

• Monitoring and evaluating safeguarding practices. 

• Liaising with external agencies as and when required. 

• Reviewing helpline cases before they are closed ensuring the data has been properly recorded. 

Managing cases 

• Triaging, managing, prioritizing and allocating helpline cases. 

• Maintenance of accurate records, online databases, filing systems and computer files and gathering of statistics as required by the Operational Director and / or CEO and external evaluating consultant. 

• Maintenance of all information in line with confidentiality and data protection policies while observing professional boundaries at all times. 

• Monitoring helpline data and identifying any trends and sharing them with senior management and the Advocacy Officer. 

• Ensuring policies and procedures are followed. 

Other duties 

• When required (i.e. when there are staff shortages) provide cover on the helpline and respond to phone calls, emails, texts, webchat and the newly launched Amal Safety Mobile App, in a faith and culturally sensitive manner. 

• Keeping up to date with helpline issues such as forced marriages, domestic violence, honour- based violence, sexual violence, female genital mutilation, mental health, discrimination and women’s rights – including assisting with projects and services on these issues. 

• Promoting the helpline’s services to a range of stakeholders. 

• The role will occasionally involve delivering training workshops and leading discussions on critical issues such as forced marriages, domestic violence, FGM, and honour-based violence, primarily with schools, colleges, and community organisations. These responsibilities will be planned in advance and integrated into the team’s schedule. 

• Carrying out duties to support the Operational Director and CEO. 

• Attending training for professional development, as required. 

• Undertaking outreach work, if required. 

Person Specification 

Professional Experience, Knowledge and Understanding 

• Strong experience of dealing with minority ethnic women particularly from Muslim communities who have suffered domestic violence and other forms of abuse such as forced marriage, honour- based violence, sexual violence, mental health issues etc. 

• Knowledge of key issues that will arise on the helpline such as domestic violence, forced marriage, honour-based violence, sexual violence, mental health, hate crime etc. 

• At least one year's experience in handling children and adult safeguarding. 

• Willingness to participate in further training and development opportunities. 

• Working in a trauma informed way by recognizing impact of trauma on women. 

• Experience of managing, supporting and supervising a small team. 

• Second language such as Arabic, Bangla, Punjabi or Urdu. 

• Excellent IT skills (Microsoft365: word processing, databases, PowerPoint, spreadsheets and Outlook). 

• Desirable line management experience. 

Abilities and Skills 

• Significant organisational and administrative skills, supported by a proficiency with ICT. 

• Able to build relationships with whilst maintaining professional boundaries. 

• Proactiveness, enthusiasm and commitment along with an honest and trustworthy approach to the role. 

• High level of professionalism when dealing with internal and external stakeholders. 

• Strong organisational and interpersonal skills with solid communication skills – written and verbal. 

• Experience of effective teamwork i.e. listening (including taking on feedback), being respectful and instilling confidence and motivation in staff and volunteers. 

• Ability to work independently without supervision and being able to use initiative. 

• Communicating information from management to staff in an accessible way. 

• To be able to work under pressure, whilst keeping calm and levelheaded. 

• The ability to work in a demanding environment, meeting tight deadlines by prioritising and delegating as necessary. 

• Understanding of and adherence to confidentiality and data protection issues and an understanding of maintaining professional boundaries. 

• Understanding and knowledge of the voluntary / non-profit women’s rights sector. 

• Drive and willingness to go above and beyond role and be able to demonstrate a commitment to women’s rights. 

Personal Qualities 

• Flexible, motivated and committed to a high standard of working, with a willingness to take on additional duties. 

• Adaptability to changing circumstances and new ideas. 

• Resilient and determined to achieve goals. 

• Committed to vision, mission and aim of MWNUK. 

Equal Opportunities Awareness 

• An awareness of diversity issues and a positive, non-discriminatory and non-judgmental approach. 

• A commitment to working in a flexible and collaborative manner with all members of the MWNUK team. 

Application Process 

If you have any questions about the role or would like to discuss it further, you can book a 15-minute online slot with the Operations Director, Shameem Hussain, using Link 

 Please note that this is not an interview and is strictly for informational purposes only. 

1st Stage 

• Please email your CV (including two references details) and a cover letter (no more than two pages) to by 5pm on Monday, 5th May 2025. In your cover letter, please address the following questions: 

1. Why does this role appeal to you, and what experiences make you an ideal candidate? 

1. Why do you want to work in the women’s sector, and how do you believe you can make a difference? 

1. Safeguarding is a crucial part of this role—what experience and knowledge can you bring to this aspect? 

• We will only process completed applications and will not chase up missing CVs or cover letters. 

• Please note that feedback will not be provided at stage 1 of the application process. 

2nd Stage 

• Shortlisted individuals will be invited to attend an interview on either Monday 12th May or Tuesday 13th May 2025. 

Further Information 

• Basic DBS clearance is required. 

• Evidence of your right to work in the UK is required. 

• If successful, references will be requested. To help speed up the process please include references in your CV. 

• Please note that in accordance with The Equality Act 2010 (Schedule 9, Part 1, Paragraph 1), this post is open to women only. 

Linkable, an ambitious local charity is seeking a Head of Children's Services to directly lead on the delivery of our afterschool club, weekend and holiday playschemes for chlldren and young people with addtional needs.  The successful candidate will also oversee adult services. The role is offered on a 4 or 5 day per week basis.

LinkAble supports people with a learning disability and autistic people to create the life they want to live by providing opportunities that develop skills, confidence and lasting friendships. We operate from our accessible centre, The Link, in Woking, and within the community.

After a period of growth, we are forming a Senior Management Team (SMT) to guide our next phase of development. We are seeking a Head of Services (HoS) and a Head of Finance and Operations (HFO) to work alongside the CEO.

Overall Aim

We are looking for an exceptional individual to join our SMT as HoS. Working with the CEO and HFO, you will shape strategy, inspire positive change, and lead service delivery teams, fostering a culture of excellence and collaboration.

You will ensure services meet local authority contract targets, internal KPIs, and deliver outstanding outcomes for the people we support. You will drive continuous quality improvement and create fair, transparent processes that value and support staff.

About the Role

The HoS will lead on Children’s Services and oversee Adults’ Services, supported by an Adult Services Manager, CYP Services Co-ordinator and two Team Leaders. You will directly lead Children’s Services, including playschemes, social groups, teens sessions and afterschool clubs and oversee Adult Services.

Key priorities

Include building a skilled, motivated team of playworkers and sessional staff through training, coaching, and support. You will also oversee financial management of services with the HFO, ensuring sustainability and compliance with local authority contracts. You’ll gather data and feedback to evidence our impact and report on KPIs to the CEO and Trustees.

You will work with the Office Manager to embed our Health and Safety Framework and identify resources to enhance service user experiences.

Key Responsibilities

Leadership and Strategy

• Inspire a culture of continuous improvement.
• Contribute to strategic planning aligned with LinkAble’s mission to ensure sustainability of services
• Report quarterly to the Board on service improvements.

Services Management

• Oversee all services, leading the services management team.
• Directly manage Children’s Services and oversee Adult Services.
• Ensure clear communication, accountability, and staff development.

Team Development

• Work with the Talent Acquisition and Retention (TAR) Manager to recruit and support staff.
• Ensure robust induction, training, and coaching for playworkers and sessional staff.
• Promote equality, diversity, and career progression.
• Monitor staff retention and engagement.
• Ensure health and safety practices are followed.

Service Quality

• Drive continuous improvement and person-centred support planning.
• Develop diverse activity programmes for service users.
• Embed co-production to meet service user needs.
• Implement inclusive communication strategies and crisis intervention training.
• Conduct observations and audits to enhance quality.
• Incorporate feedback from service users, families, and staff.

Financial Management

• Develop and monitor service delivery budgets with the CEO and HFO.
• Support fundraising by identifying projects and developing funding proposals.
• Ensure income and expenditure align with contract requirements.

Contract Management

• Ensure compliance with local authority contracts.
• Build relationships with Commissioners and stakeholders.
• Support tender applications for new contracts.
• Collaborate with health and social care professionals.

Compliance and Best Practice

• Keep service-related policies up to date.
• Ensure safeguarding, health and safety, and quality standards are maintained.
• Implement evidence-based practices like Positive Behaviour Support and Active Support.

General

• Follow LinkAble’s policies and procedures, with a focus on equality and diversity.
• Undertake training for continuous professional development.
• Support fundraising events and other duties as needed.

About You

We seek a caring, driven leader with experience managing teams in health, social care, or charity settings. You should have a strong track record in both strategic planning and hands-on service delivery.

The ideal candidate will understand high-quality, person-centred care and bring excellent organisational, communication, and leadership skills.

A flexible, ‘can-do’ approach, coupled with a commitment to LinkAble’s values, vision, and dedication to equality, diversity, and inclusion, is key.

The is offered on a 4 or 5 day a week bases and the post holder will need to work in school holidays and occasional weekends. Working pattern to be discussed at interview

The Children’s Literacy Charity is a specialist literacy intervention charity providing expert tuition to children from disadvantaged backgrounds, helping them to close their literacy gap and achieve their full potential.

The charity has grown significantly over recent years, delivering its high impact Literacy and Reading Lab programmes to children who need the most help to catch up with their better off peers.  This includes children experiencing economic disadvantage or who may have special educational needs or have English as an additional language.

To support this growth, we have created a new role of Communications Lead to develop and implement a highly effective and targeted communications plan.  Reporting directly to the CEO, you will lead on all areas of our existing communications work. 

We are looking for a skilled and adaptable communications professional able to think strategically, write brilliantly, produce high quality work quickly with good attention to detail.As part of a small head office team you will also have a flexible approach to your role as needs change.

Experience of the charity and/or education sector would be a considerable advantage, but as important will be a ‘can do’, problem solving attitude and a belief in the importance of life-changing literacy.

We welcome and encourage applications from candidates with lived experience of the barriers and challenges faced by the children we support. Candidates must be able to easily travel into Central London on a minimum of one day a week; additional office days may be required at times and occasional travel out of London.

The role is initially 2 days per week but can potentially increase to 3 days as the workload evolves. As a charity we work within a tight budget but there may be potential to negotiate on salary for the right set of skills and experience. 

Please apply by 5pm on Monday 28th April. 

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

• Can this be stopped?

• How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. 

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.

We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.

We have a busy challenge events programme and an active Family Fund community programme, with ambitions to grow this area over the coming years as part of our five-year strategy. Key areas we are looking to focus on are investing in digital marketing, taking steps towards devising our own mass-participation event and grand challenges, and further integration with our London based charity shops.

The Events and Community Fundraising Manager will play an integral role in ensuing this continued success and that we secure exciting new partnerships and opportunities.

Responsible to 

Head of Community and Engagement

Direct reports 

Events and Community Officer 

Working hours and contract 

This is a permanent full-time role. We will consider part-time and flexible arrangements.

Salary 

£40,000 

Location

Aldgate E1 and hybrid working. Minimum two days in the office and external meetings and events as required. 

How to Apply

Please submit your CV and a cover letter / supporting statement of no more than two pages which evidences the specification. You must also answer the vetting questions via the application portal.

Closing date for applications: 9am Monday, 28th April 2025

Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we may close early subject to the number of applications received.

Role Responsibilities 

Strategy and planning

• Deliver the existing Community and Events strategy and maximise opportunities for income growth 

• Identify and develop new income generating opportunities across Community and Events Fundraising, devising new events and engagement opportunities

• Develop, implement and monitor against KPIs, annual plans, and income and expenditure budgets, ensuring targets are met with robust analysis and reporting 

Income growth, event and supporter management

• Proactively manage all aspects of Community & Events Fundraising to increase our supporter base and maximise income, supported by the Events and Community Officer

• operational management of all income and expenditure ensuring sound ROI.

• Develop and deliver supporter journeys that raise average fundraising per head, decreases drop-outs and increases repeat entry 

• Implement new digital and value exchange fundraising streams

• Optimise the Family Fund programme to strengthen commitment and fundraising potential of existing Family Funds, and enable recruitment of new Funds 

• Deliver excellent support to fundraising groups and recruit new volunteers to fundraise and advocate on behalf of the charity

• Work collaboratively across the charity to facilitate cross-selling opportunities and engaging supporters in other fundraising opportunities, in particular working with the corporate team to recruit participants and support propositions at corporate fairs. 

Fundraising events management

• Manage delivery of the event portfolio to achieve financial and sign-up targets, delivering effective on the-day support for event participants. This includes ensuring our events are accessible for visually impaired participants

• Deliver excellent supporter care to ensure supporters are motivated to achieve (and exceed) their fundraising targets, feel valued and build engagement with us 

• Key point of contact for high level event participants and community fundraisers via face-to-face meetings, phone calls and emails – providing timely and personalised support

• Support the Events and Community Officer with enquiries, applications and registrations for challenge events, ensuring high levels of conversion, and capturing relevant supporter data 

• Support the Head of Community and Engagement, or other teams within Fight for Sight with the successful delivery of key special events, including fundraising gala dinners or receptions, virtual events and mini conferences, and third party or established supporter events.

• When required, support the Events and Community Officer in managing guest lists, enquiries, and ticket sales for special/major donor events and receptions, delivering a seamless guest experience and timely follow-ups supporter care and relationship management

Marketing 

• Oversee all paid Facebook advertising activity for events, updating web listings, and utilising our networks

• Work with the Marketing & Communications team to raise awareness/increase recruitment across all activities, highlighting case studies and media stories 

• Develop and deliver effective and engaging content, and materials for supporters to increase recruitment, retention, and average fundraising amounts

• Oversee the creation and delivery of quarterly events e-newsletter, plus additional e-blasts

Managing information and reporting 

• Work with the Database Manger to ensure accurate records within our CRM system (ThankQ) and management of income from online and offline giving

• Carry out post-event evaluations, analysing supporter data help facilitate greater levels of income 

• Support other areas by attending events, exhibitions etc. as required by a small team with varied responsibilities

• Other duties as may be reasonably required by line manager role

Leadership & management  

• Provide excellent leadership and line management of direct reports, ensuring that team members meet their individual objectives, develop and grow in their roles, and are motivated and high performing

• Work as part of the fundraising senior management team, alongside the Director and Head of Community and Engagement to devise, deliver and implement the team’s strategy and the organisation’s strategic plan

Other

• Become fully conversant with the aims and objectives of the organisation 

• Keep up to date with developments in the sector and key new initiatives in our field

• To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation

• Events as necessary

Person specification

Desirable skills, knowledge & experience

• Minimum five years of experience of events and community fundraising, in particular with developing overseas or large-scale mass participant events.

• Experience with recruiting new volunteers and fundraisers from a range of community groups including but not limited to faith-based fundraising, schools and street collections. 

• Meeting income targets of over £350,000.

• Experience with managing senior volunteers within fundraising groups and building excellent rapport with them.

• Liaising at all levels with the ability to motivate and inspire others to support financially. 

• An effective networker, with an ability to build high level relationships with a diverse range of stakeholders.

• Experience of designing and delivering high impact stewardship programmes and delivering successful and engaging events.

• Proven experience of devising budgets and project plans and reporting against them. 

• Excellent track record of personally securing community partnerships and supporter-led events

• Experience of implementing new digital and hybrid fundraising strategies.

• Effective time-management with the ability to manage conflicting prioritises to meet planned and unplanned demand, ensuring that deadlines are met.

• Understanding and experience of working within the requirements of the Code of Fundraising Practice and data protection legislation.

Personal qualities

• An understanding of and commitment to the sight loss community.

• An accomplished written communicator, adept at using the latest statistics and data to evidence need and impact whilst maintaining an engaging and human tone of voice.

• Excellent financial fluency.

• Flexibility and a practical, can-do attitude.

• Highly motivated and able to juggle a varied workload.

• Personable, with excellent listening skills and high emotional intelligence, with the ability to think creatively.

• Ability to identify new fundraising initiatives, assess likelihood of success and impact on resources, develop appealing ‘asks’ and match donor interests to funding needs/projects. 

• Excellent accuracy and attention to detail. 

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

• A great team and a supportive culture

• Employer pension contributions matching up to 10%, and death in service cover

• Generous parental leave

• Flexible/hybrid working options

• Apprenticeships scheme, study leave and financial support for training & development

• Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

• An active Social Committee and staff events

Application & Interview process

See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants will be invited to interview in person at our Mansell Street offices.

The interview process will include two stages and will be conducted on a rolling basis. There is likely to be an exercise or task at second stage. 

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence. 

Equal opportunities, diversity & inclusion

Don’t meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. 

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

the3million is the largest grassroots organisation for EU citizens* in the UK, formed after the 2016 referendum to protect the rights of people who have made the UK their home. 

Our work ranges from organising EU citizens’ communities and informing people about their rights, to holding the Government to account on the implementation of the Withdrawal Agreement and advocating for social justice.

We are now looking for a Research and Policy Manager to lead on evidence-based research and support in the analysis of government policy and legislation which impacts EU citizens in the UK. 

We are looking for a creative problem solver who is detail orientated and approaches research through an investigative lens. 

This work often intersects with the wider issues of social justice, migrant rights, race equality, and data rights. 

You will work closely with the Head of Policy and Advocacy to direct strategic research initiatives, presenting recommendations to influence decision-makers and guide advocacy efforts, ensuring the3million’s campaigns are informed and led by robust evidence of EU citizens’ lived experience. 

*the3million uses ‘EU citizens’ as shorthand for EU, EEA and Swiss citizens who were resident in the UK before 31 December 2020, and their family members (of any nationality) with derived rights.

Main duties and responsibilities: 

1. Strategic research and issue analysis

You will lead on the3million’s research, working closely with the Head of Policy and Advocacy to ensure our work is shaped by lived experience, analysing issues experienced by EU citizens related to applying for immigration status, proving their rights and accessing services in the UK. 

• Collect, analyse and categorise issues raised by EU citizens through the3million’s reporting channels, including highlighting correlations to equality characteristics such as race and ethnicity, age, gender etc (including our ReportIt! system, email, social media and listening campaigns). 
• Interview EU citizens who report issues, sharing information about rights, signposting to relevant legal advice organisations.
• Identify trends in the challenges faced by EU citizens, documenting these in detail, analysing systemic issues.
• Provide strategic guidance on how research findings can inform the3million’s advocacy, campaigns and communications activities.

2. Policy development and advocacy

• Contribute to the production of high-quality policy briefings, reports and strategic recommendations that are clear, actionable and directly relevant to stakeholders including the Government.
• Support in the research and analysis of government policy developments, legislative changes and public consultations affecting EU citizens in the UK, specifically on areas related to immigration and welfare, assessing their potential impact.

3. Report writing and presentation 

• Lead on the development of in-depth reports and support in the production of policy papers and position statements, presenting complex data into clear and accessible documents.
• Present research findings and policy recommendations at meetings and events, effectively communicating complex issues to audiences. 
• Contribute to the production of advocacy materials, including media briefings, campaigns’ resources and informational content for the3million’s website, social media channels and for event distribution.

4. Stakeholder engagement 

• Build and maintain relationships with key stakeholders, including civil society organisations and other advocacy groups.
• Collaborate with other team members within the organisation to ensure research and policy recommendations are effectively integrated into the3million’s community organising activities, campaigns and strategic communications.

5. Monitoring and evaluation 

• Report on the progress and outcomes of research and policy activities regularly, within the organisation and to the3million’s funders. 

6. General responsibilities 

• Represent the views of the3million in the media, when appropriate.
• Provide assistance in other areas of the3million’s work as and when deemed necessary by the CEO.

Person specification 

Knowledge and experience:

• Experience (2+ years) working within research or investigative settings 
• Proven track record in producing research reports and presenting research findings

Skills: 

• Expertise in investigative research and analysis, including the ability to summarise complex information and communicate it effectively to different audiences
• Excellent attention to detail 
• Excellent writing skills, with the ability to produce high quality reports and other written materials
• Strong presentation skills
• Ability to build rapport with research participants through individual or group interviews
• Proficient in using spreadsheets for data analysis
• Awareness of research ethics and data protection

Personal attributes: 

• A deep commitment to migrants’ rights and a passion for social justice
• Ability to manage multiple priorities, work independently and thrive in a fast-paced environment
• Strong interpersonal skills, with the ability to engage effectively with diverse stakeholders, external partners, and community groups

Desirable 

• Experience working on immigration policy, human rights, or social justice
• Experience of obtaining information through Freedom of Information requests 
• Experience of building research tools and developing creative methods and techniques of research
• Knowledge of the Citizens’ Rights Part Two of the Withdrawal Agreement, its current implementation in the UK, and the EU Settlement Scheme

Before you apply

One of the3million’s core values is equity - we are people led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people. 

We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.

You may not have worked in an organisation whose focus is campaigning for migrants’ rights. Or you may have experience in a grassroots setting which is not formalised. Please still consider applying as many other settings offer transferable skills.

If you are from a background that is underrepresented in the migration sector - for example you are from a community that experiences racism, or you have lived experience of migration, or you are a disabled person, or you did not go to University or had free school meals as a child - we strongly encourage you to apply.

We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.

Working conditions

Position: Full time 
Duration: Initial 12 months contract, with possibility of extension, subject to funding
Salary: £38,419 per year
Location: Remote, must be UK based. Travel may be required (all travel expenses covered)
Benefits: 28 days holiday + bank holidays, contributory pension scheme, flexible working patterns.
Reporting to: Head of Policy and Advocacy
Preferred start date: 7th July 2025
Interviews will be held on 28th, 29th and 30th May.