Specialist Support Workers Jobs in Westminster, Greater London

London/Southeast England

Ref: SPC-231

Are you a proactive, highly organised and collaborative individual with a record of coordinating bookings, managing calendars, booking travel and accommodation, and providing high-quality customer service?  Do you have sound project management experience, including coordinating activity and partnership work with key stakeholders to achieve agreed goals, leading to the successful delivery of a project?

If so, St Giles is looking for a Project Coordinator Lead to manage the successful delivery of our London and South-East England SOS+ projects, including mobilisation of projects, managing relationships with stakeholders, coordinating deliverables, collating evaluation forms, and completing internal and external reports. 

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About SOS+

Working with young people in a variety of educational settings, St. Giles’ SOS+ Service delivers early intervention work, through one-to-one mentoring and preventative sessions on violence,

vulnerability and exploitation.  The mission of SOS+ is to prevent children and young people becoming involved in gangs and youth violence by equipping them with tools, knowledge and support delivered by experts with lived experience. 

About this key role

Our successful candidate will coordinate bookings for London and South-East regional projects and oversee staff members that deliver facilitation sessions and volunteers, plus monitor deliverables for all designated projects, escalating to managers any barriers to deliverables being met.  You will also be expected to line manage facilitators and volunteer staff members, providing regular supervisions and daily contact, advice, and guidance, and to oversee their movements, personal development plans, and ensure staff receive appropriate training to further their development. 

We will also count on you to respond to information request emails and phone calls about the service, providing high-quality and tailored responses, to oversee the management of the service movements and to liaise with partners and funders, gathering information where required, explaining the SOS+ service offers and attending partnership meetings to report back on the progress of projects.  Supporting the SOS+ Service Team Leaders to develop content and disseminate information to professionals is also an essential aspect of this role.

What we are looking for

• Personal experience of the criminal justice system or/and lived experience of the issues facing this client group (i.e., involved in gangs or knife crime) and/or experience of working within the Criminal Justice Sector

• Some experience line-managing or supervising staff/volunteers

• The ability to coach/mentor others in the team

• Experience of working with vulnerable young people and adults

• Experience of providing support, advice, and advocacy and communicating the needs of clients to other professionals

• Excellent prioritisation, interpersonal and communication skills, both verbal and written

• A flexible, collaborative and professional approach to your work. 

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role. 

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 11p.m. 7th July 2024.