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Solace Womens Aid, Enfield (On-site)
Unqualified £27,582.75 - £29,174.06 per annum, Qualified £29,174.06 – £31,826.25 per annum .
Posted 1 week ago
Closing today at 23:30
Prospectus, Abbey Wood (Hybrid)
£45,000 per year
Posted 2 weeks ago
Harris Hill Charity Recruitment Specialists, London (On-site)
£25k per year
Posted 2 weeks ago Quick Apply
Closing in 2 days
Morgan Law, Remote
Up to £44698 per annum
Posted 2 weeks ago Quick Apply
Closing in 4 days
Missing People, Mortlake (Hybrid)
£38,000 to £41,000 per annum depending on experience.
Posted 1 week ago
Closing in 2 days
Harris Hill Charity Recruitment Specialists, London (On-site)
£38k - 41k per year
Posted 1 week ago Quick Apply
The Royal British Legion, London (Hybrid)
£32,910 per year
Posted 1 week ago
Child Bereavement UK, Multiple Locations (Hybrid)
£35,000 pro rata per annum (£21,000)
Posted 5 days ago
Page 80 of 82
Saint Helens, Merseyside (On-site)
Circa £38,000 per annum
Full-time
Permanent
Job description

Job Title: Operations Manager/Deputy Chief Officer

Reports to: Chief Officer

Responsible for: Supervisors

Salary: Circa £38,000

Closing Date: August 2, 2024

Job Purpose

This role will lead and manage the team of supervisors. Taking responsibility for the delivery of high quality services and providing clear leadership. You will ensure that they are motivated and efficiently carrying out their roles. You will create and maintain an environment that provides a seamless service with clients at the centre.  You will be responsible for setting up new services.

You will work closely with the Chief Officer and form part of the Senior Management Team.

Main Duties and Responsibilities

People Management

  • To lead, develop and manage a team, taking responsibility for the work that they do.
  • Hold regular team meetings and one-to-one meetings, demonstrating an inclusive and supportive style of management.
  • Ensure that the team provides an environment with clients that is consistent with the values of the organisation
  • Ensure that each team member is provided with sufficient training and development opportunities to allow them to perform effectively in their role.
  • Deal with conduct and performance issues, in a timely, consistent and fair manner, in line with the organisations policies and procedures.
  • Work in line with company policy and alongside Supervisors  to ensure fairness, consistency and equality throughout the organisation.
  • To lead on and drive forward positive changes within the organisation
  • To work in close partnership with internal projects to deliver a holistic service to clients

Service Delivery

  • Ensure the service is delivered efficiently in line with contract/grant requirements.
  • Identify areas where service delivery requires improvements or changes.
  • Establish links with a range of statutory, voluntary and community organisations to ensure supported signposting and referral takes place
  • Develop, or adhere to existing, protocols in relation to reporting individuals whose needs are beyond the scope of the service.
  • Development of promotional and signposting resource base.
  • Ensure all resources are obtained in line with budget guidelines.
  • Undertake other duties, commensurate with the grading of the post.

Senior Management

  • Operate as Deputy Chief Officer as required
  • Contribute to strategic business planning
  • Manage cost-centre budgets
  • Contribute to the development of bids, applications and tenders
  • Work with other members of the Senior Management Team on Organisational Development in key areas of Staff and Volunteer well-being, systems and processes, service improvement

General

  • Manage own time and resources
  • Attend one to one, service delivery and any other meetings as required.
  • Any other duties as agreed with Chief Officer , commensurate to the post
  • At all times during employment, to comply with the provisions of General Data Protection Regulations (GDPR) and with any policy introduced by the Company to comply with the Act

Health and Safety

  • Take reasonable care for the Health and Safety of yourself or other persons who may be affected by your acts or omissions.
  • Ensure support workers are meeting health and safety requirements in line with company policy and statutory legislation.
  • Co-operate with the Organisation to comply with any safety rule and/or duty or requirement imposed under legislation or relevant Codes of Practice.
  • Maintain safe and clean conditions in your working area.
  • Work in accordance with information and training provided.

Equal Opportunities

It is the responsibility of each employee to abide by the Company’s Equal Opportunities Policy.

Posted on: 22 July 2024
Closing date: 02 August 2024 at 23:30
Tags: Administration,Business Development,Operations,Health and Safety,Office Management,Strategy,Governance / Management