Social Work Jobs in City Of London, England
Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma. Allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.
As the Finance Business Partner, you will be a vital link between Finance and other teams across the organization providing strategic financial insights, budgeting, reconciliations, advice and guidance. You’ll provide easily understood narrative on the performance of the area of responsibility including analysis, budget management, forecasting, key performance indicators and risk assessment.
By combining your financial expertise with strategic thinking, you will foster a culture of financial integrity and stability that will deliver positive outcomes for Place2Be. This is an opportunity to be part of a friendly, integrative team with a passion for changing children’s lives.
For a career with purpose, this is your place.
Recruitment Process:
As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.
Closing date for applications: Midnight on the 3 July 2024
1st Interview date: 8 July 2024
Our Benefits
When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.
Here’s just a few things we have on offer:
- Annual Leave that increases with service
- Comprehensive learning and development to enable you to progress your career
- 5% contributory pension scheme
- Life assurance of four times your annual salary
- A comprehensive employee assistance programme
- Mobile Phone Discounts (EE network)
- Wellbeing days to allow you some ‘you’ time
- Christmas holidays closure period in addition to your annual leave
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organization.
Please note if we receive a high volume of applications, we may close this vacancy early. If you are interested, please apply asap.
Safeguarding the young people we support is our top priority. We are committed to recruiting candidates who share this commitment to safeguarding, and we therefore apply robust recruitment and selection procedures to ensure all candidates are appropriate for the roles they apply for and are appropriately screened prior to appointment including DBS checks and social media background checks.
we believe every child should have easy access to mental health support whenever they need it.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Quality Assurance Officer
Location: Remote (UK based) with travel required
Salary: £34,200 (Grade 4) per year (plus Inner London Weighting of £3,483.94, if eligible)
Length of contract: Fixed Term Contract 12 months
Hours per week: 37 hours per week – some flexibility required around the standard working pattern due to site visits etc.
Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Senior Quality Assurance Officer role:
As Senior Quality Assurance Officer, the successful candidate will play a pivotal role in conducting and innovating Women’s Aid’s National Quality Standards (NQS) offer for member services. Sitting within Women’s Aid’s busy Membership Team, the postholder will successfully lead in supporting member services to continually improve and evidence good quality specialist responses to survivors’ needs in local service provision and will support the internal team alongside external consultant assessors to deliver a strong quality framework that reflects the diversity, and complex work of our members. A key time for Women’s Aid to connect our policy work, our membership and our strategic campaigning work around the standards that fully represents the unique value of the membership body.
Key duties and responsibilities of the Senior Quality Assurance Officer:
- To be responsible for the coordination of delivery of Women’s Aid National Quality Standards assessments including ensuring assessment processes are completed in a timely manner.
- Scheduling Quality Assessment Panels including recruitment of panelists. This will include responsibility for ensuring terms of reference are fulfilled and ensuring potential conflicts of interest are identified and addressed.
- Presenting assessments to the Quality Assessment Panel in the unavoidable absence of the assessor and notetaking including recording outcomes, actions and decisions where required.
- To support the Chair of the Quality Assessment Panel in conducting panel meetings and highlight areas of risk or conflict to the Chair in advance of meetings.
- Be first point of contact for dealing with appeals and complaints, managing low to middle-risk complaints and escalating to the Membership Resolution Manager as required for high risk complaints.
- Responsibility for allocation of assessments to internal and consultant assessors ensuring target dates are met and operational considerations, such as location and conflict of interests, are considered.
- To conduct quality standards assessments of domestic abuse services, including reviewing evidence, making site visits, writing assessment reports and presenting cases to the Quality Assessment Panel.
- Review of assessment reports for quality, adherence to standards and consistency prior to presentation at Quality Assessment Panel, including giving feedback to the assessor and ensuring this is actioned.
- Develop a clear strategy and delivery plans to support the sustainability and growth of the Women’s Aid National Quality standards including supporting increase of income-generation activities.
- Line management of Quality Assurance Officer including day-to-day support, supervision and appraisal activities.
- To work across WAFE to promote the Women’s Aid National Quality Standards to commissioners and government as the ‘gold standard’ quality framework for services working with women and child survivors of domestic violence.
What we are looking for in our Senior Quality Assurance Officer:
- Knowledge of quality frameworks appropriate to domestic violence services.
- Knowledge and proven experience of the principles of quality assurance and good practice in delivering accreditation processes.
- A very good understanding of the experiences and needs of women and children affected by domestic and sexual violence and violence against women and girls and the intersectionality that impacts this
- Thorough understanding of the role of specialist services supporting women and children at risk of violence against women and girls
- Experience of writing and producing briefings and reports
- Experience of planning, delivering and managing projects within a set timeframe and with clear outputs.
- Experience of providing and/or managing direct services to survivors of violence against women and girls.
- Excellent verbal, written and computer literacy skills.
- Ability to analyse complex information and identify the implications for women and children affected by domestic violence and the services supporting them.
Benefits of joining us as our Senior Quality Assurance Officer include:
- Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
- Valuable Pension Benefits: a generous 7% employer contribution.
- Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
- Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
- Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England
How to apply?
- Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
- Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).
NB:
- Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
- If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
- All posts, including remote posts, must be based in the UK.
- Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
- Please read our Single Sex Statement on our website
- Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
Do you want to be part of a new campaigning initiative looking to creatively communicate about social issues with the public, politicians and policy makers?
Do you want to use your career to make a difference, and reduce inequality?
About us:
Health Equals is a collaboration of people and organisations who want equal opportunity for health and wellbeing for everyone. Through powerful and evidence-based campaigns, we want to start a conversation about health and wellbeing that recognises the importance of the building blocks of health – and together make sure action is taken to prioritise these in policy, to ultimately create better health for people.
Whilst embedded in and funded by the Health Foundation, Health Equals members and supporters are central to our reach and credibility.More of our work to date can be found on the Health Equals website.
About you:
We are looking for a Digital Marketing and Brand Manager to work as part of a small, start-up style team on a new campaigning initiative. This role provides an exciting opportunity to oversee our digital channels, content strategy and brand, ensuring that our always on content and time-limited public campaigns catch the attention of the public and policy makers.
In this role, you’ll use your skills to safeguard and build our brand, use creative and innovative digital marketing approaches to get our communications noticed, and ensure our digital infrastructure and products support our evolving work.
This is a fantastic opportunity for a digital marketing and brand professional looking for a varied role that will help Health Equals to grow its profile and ensure its campaigns achieve impact, helping to play a part in bringing about better health for people in the UK.
To find out more about this role and how to apply, please click on the link below to be redirected to our careers website.
The client requests no contact from agencies or media sales.
Title: Head of Operations
Contract type: Fixed term, maternity cover (July 2024 – May 2025)
Hours: 0.8 FTE (4 days per week)
Salary: £46,400 (£58,000 FTE)
Reports to: CEO
Manages: Studio Managers (Bloomsbury & Deptford), Events and Venue Coordinator, Event Manager (freelance), Youth and Community Producer (freelance)
MAIN PURPOSE OF THE JOB:
As a key member of the leadership team, the Head of Operations (HOO) plays a vital role in the development and delivery of Cockpit’s strategic plan, working closely with the Chief Executive. The HOO will ensure operational excellence, site optimisation in Bloomsbury and Deptford and lead on property strategy. The role encompasses oversight of the maker community, management of IT systems, leading on HR and responsibility for health and safety compliance.
This role would suit an entrepreneurial self-starter with demonstrable experience in property and building management, project management, budget and fiscal control, HR and team management. Knowledge of planning, business and charity financing, leasehold and landlord-tenant legislation is desirable. The role requires strong negotiation skills and the ability to exert influence and maintain critical relationships. It requires a keen focus on delivery and detail as well as the ability to retain big picture perspectives. Exemplary communication skills and the ability to manage multiple priorities are essential.
MAIN DUTIES:
1 PROPERTY AND BUILDING MANAGEMENT
Cockpit has two sites in Deptford and Bloomsbury. At each site, a Studio Manager has responsibility for the day-to-day running of the sites and liaison with makers. The Studio Managers will report to the HOO who will coordinate, plan and/or oversee all the practical management of the buildings including repairs and maintenance; alterations and refurbishments; space allocations and use of space; health and safety; tenant/maker welfare/support etc.
The HOO will manage the Studio complexes to ensure they meet the requirements of the charity and resident makers while ensuring commercial optimisation.
The HOO will ensure efficient use of space and consider charitable and commercial objectives when setting prices and rates to ensure a balanced outcome. The HOO is responsible for ensuring compliance on all aspects of Health and Safety, insurance and risk assessment.
The HOO is responsible for project managing all future real estate projects from inception to completion. They will ensure that sufficient resources, budgets and expertise are in place for such projects. The HOO will sit on Cockpit’s Property Committee.
2 LEASES, INSURANCE, LEGAL, RATES AND LA
With oversight from the CEO and Board, and relevant legal advice, the HOO will manage leasehold negotiations with Cockpit’s landlord, Camden Council. The HOO will report on such matters to the Property committee of the Board.
Working with the CEO, the HOO will manage licences issued to studio holders developing pricing structures and documentation that reflect Cockpits charitable aims and commercial objectives.
Working with the CEO, the HOO will set hire rates, rentals and other pricing related to Cockpits spaces and services in line with Cockpit’s charitable aims and commercial objectives. They will be responsible for issuing associated contracts and licences.
The HOO will oversee all insurance requirements and ensure that terms required are met. The HOO will oversee legal compliance issues in collaboration with the CEO and as directed.
The HOO will maintain good relationships with Local Authorities and be responsible for monitoring and overseeing all rates or other levies in relation to the buildings or the charity itself.
3 COMMERCIAL EVOLUTION AND PROJECTS
The HOO will take an active leadership role in developing and delivering commercial opportunities for the charity in line with its charitable objectives and the strategic plan. The HOO will lead on the strategy for development of space and venue hire, tours, better utilisation of space, and AV studio hire. The HOO will evaluate commercial opportunities/risks and will manage the delivery and ultimate running of such spaces.
The HOO will also oversee the successful delivery and oversight of the cafe operator in Deptford.
4 LIVE EVENTS
The HOO will actively contribute to the creative development of Cockpit events, including but not limited to Open Studios. They will be responsible for the operational planning and timely delivery of the events including budget management. The Event Manager and Events Coordinator will report into the HOO on all relevant events.
The HOO will be responsible for ensuring there is clear post event reporting from all departments, and that this is tracked year on year to ensure it informs future strategy, budgets and investment.
5 YOUTH AND COMMUNITY
Working with the CEO, HOO is responsible for overseeing Cockpit’s Youth and Community activities. They will be responsible for the recruitment and management of the producer, as well as overseeing budgets. The HOO will oversee the programming of any Youth & Community activities across the year and ensure these are aligned to the charities objectives and are properly funded. They will work closely with the Head of Development and Youth and Community Producer to ensure Cockpit targets the correct funding bids and works with the correct partners to deliver impactful programmes in a cost-effective manner.
6 IT and DATA MANAGEMENT
The HOO is responsible for managing Cockpit’s external IT consultant to ensure that all hardware and software bought and used by the charity is up-to-date, efficient, cost effective, secure and suitable for the charity’s activities.
The HOO is responsible for overseeing all software and digital upgrades including but not limited to the charity’s CRM, cloud-based services and future automation.
7 DATA AND GDPR
The HOO will play a central role in the planning and correct implementation of any data programme for Cockpit. This will be in close collaboration with the Head of Marketing and Digital and the CEO.
The HOO is responsible for GDPR for Cockpit and will take on responsibility for compliance and other copyright or legal practices in relation to safe data management, firewall implementation, working closely with the Head of Marketing and Digital on these matters.
8 COMPLIANCE, RISK REGISTER, HANDBOOKS, HR
The HOO has line management responsibility for the Deptford and Bloomsbury Studio Managers, Events and Venue Coordinator, Event Manager, Youth and Community Producer and overall responsibility for Cockpit’s HR function.
The HOO will take responsibility for ensuring compliant staff practices in relation to up-to-date staff contracts, health and safety, maternity and all other relevant HR matters. In association with the CEO and Financial Controller, the HOO will manage and record annual leave.
The HOO will work with the Studio Managers to ensure good Maker welfare and be responsible for policies that result in positive outcomes in relation to the Cockpit community.
The HOO will liaise with the CEO and advise on risks in the HR area and will sit on the People Committee of Cockpit.
The HOO will evaluate when HR risk requires external advice and will agree any necessary actions with CEO.
The HOO will be responsible for the Staff Handbook, The Trustee Handbook, Maker Welcome Pack/Handbooks and all relevant compliance materials for updating and circulation, including all company policies.
Working with the CEO, the HOO will manage the Risk Register and update the Board in a timely manner on any pertinent and impending changes to that with the potential to impact the charity. The HOO will be a member of the Finance, Audit and Risk Committee (FARCo) of Cockpit.
The HOO will take on responsibility for recruitment practices and onboarding activities for new employees, contractors and trustees.
The HOO will oversee the performance review process, coordinate staff training and be responsible for the training budget.
9 DIVERSITY AND INCLUSION
In conjunction with the CEO, the HOO will oversee and implement policies that foster and reflect the charity’s commitment to diversity and inclusion. This may include managing new and existing initiatives, updating policies and undertaking formal reviews. The HOO will champion Cockpit’s diversity objectives at the Board’s People Committee (PeCo).
10 COMMITTEES AND BOARD
The HOO will provide a support role to the CEO on preparation of Board papers and reports. The HOO will coordinate committee meeting dates and circulate them to the members appropriately, with administrative support. The HOO will oversee the minutes for all meetings, working with an external minute taker. The HOO may maintain activity lists and will work with the CEO and the Board of Trustees to ensure exceptional Governance.
11 CEO DEPUTISATION
The HOO will support the CEO as needed and may, on occasion, be asked to provide support to the Board of Trustees and the Chair.
PERSON SPECIFICATION
Essential knowledge, skills and experience
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Substantial experience in a similar role with senior responsibility for all aspects of operations
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Sound expertise in property management and building management
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Excellent organisational skills including effective planning, prioritisation, risk management, and reporting
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Good financial management skills: budget setting, control, monitoring and resource management
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Events management skills and experience
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Experience of negotiating with, contracting and managing external suppliers to ensure high quality delivery
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High-level people management skills, experience of managing a team, and knowledge of sound HR practices
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Experience of working in a charity or social enterprise and working with a Board of Trustees
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Strong written and verbal communication skills
Desirable knowledge, skills and experience
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Knowledge or experience of craft, design, fashion and/or the wider creative industries
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Experience of building commercial or community/creative partnerships
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Experience or knowledge of fundraising
Essential qualities and attributes
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Demonstrable commitment to equality, diversity and inclusion
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Entrepreneurial and solution-focused, with the ability to approach issues both flexibly and with creativity
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First-class attention to detail and high standards of professional conduct
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Customer-focused, empathic approach, able to communicate and build professional relationships with a wide variety of people and to adapt delivery style as appropriate.
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Affinity with Cockpit’s mission and values as a leading UK social enterprise enabling creative people to succeed.
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Self-starter with an ability to work positively as part of a small team
Applications due by: Midnight, 30th June 2024
First Interviews (online): Tuesday 9th July 2024
Second Interviews (in-person): Monday 15th July 2024
The client requests no contact from agencies or media sales.
We're Coney, an award-winning arts and social change charity. We’re on a mission to spark change through the power of play.
We’re looking for a dynamic and proactive Producer to work closely with our Directors to lead on the planning and delivery of our Schools programme, and our engagement with wider communities in Tower Hamlets. The Producer will also support the development of the company’s wider practice, known as our ‘core engine’.
Our well-established and innovative Schools programme is a central pillar of our work. Distinctively for an organisation engaging young people in social action, most of our work takes place in primary schools. Our Primary Schools Programme has been developed over the last five years in partnership for, by and with local young people and teachers at our six partner schools.
- Days: 4 days per week
- Salary: £33,000 - £35,000 FTE pro rata, dependent on experience
- Location: Our office is currently a short walk from Aldgate East station, London. We are very open to discuss hybrid working models that work best for the candidate.
- Benefits: Generous annual leave and 'agreed absence' allowances.
Coney is an acclaimed arts and social change charity. We’re on a mission to spark change through the power of play.
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The client requests no contact from agencies or media sales.
At L’Arche we build Communities together with people with learning disabilities rather than doing it for them, and we are committed to mutually transforming relationships in a world where all belong.
L’Arche London is a diverse and inclusive Christian community of 100 people with and without learning disabilities, sharing ordinary life and building extraordinary relationships. Excellence in care and a commitment to living in community is what makes us unique. We are a high quality care and support provider, regulated by the Care Quality Commission in England.
Are you inspired to bring your skills, experience and values to support our vision of a more human society?
ABOUT THE ROLE
Reports to: Head of Support and Care (Registered Manager)
Hours of work: 37.5 hours per week, usually Monday - Friday 9 - 5pm
NB Service Coordinators are required to balance management administration with being present in the group's houses. This necessitates some occasional evening and weekend work to be agreed with their line manager.
Salary: £35,000 per annum (with an increment in the second year)
Place of work: L’Arche London community houses and office (all within a walking distance, based in West Norwood, London)
Main purpose of the role:
- To lead and manage the Oak Group, one of three groups in the L'Arche London community, comprising of a range of services for people with learning disabilities and its team of assistants.
- To lead the service delivery within this group in line with L'Arche values, standards and the requirements of the Care Quality Commission [CQC].
- To play an active role in the leadership of L'Arche London, helping shape a vibrant community of people with and without learning disabilities.
Leadership and People Management:
- Supervise and work with the Deputy Service Coordinator to lead a team of 15 Support Assistants. Ensure each assistant in the group is regularly supervised, trained, and appraised, and that action is taken to effectively manage performance issues.
- Understand the requirements of the CQC and other relevant legislation and ensure that all applicable standards are met including adult safeguarding.
- As part of the Community Coordinating Team, implement appropriate policies and procedures, promoting the wider L'Arche mission, vision and values.
- Be on the On-Call rota every 6 - 8 weeks, with flexibility as service requires. (Additional pay provided.)
- Contribute to the recruitment/ interviewing of Assistants.
- Provision of Support to People with Learning Disabilities
- Ensure the provision of high quality personalised support for each person with a learning disability in the Oak group, implementing Person Centred Support Plans to maximise independence, personal choice, and autonomy.
- Enable each person with learning disabilities to feel at home, encouraging both individuality and belonging, ensuring that everyone is informed of their rights and responsibilities as a member of the Community group and as a tenant.
- Support each person to manage various aspects of their life, from their personal budgets to their health and well-being.
- On occasion, provide one-to-one support to people with learning disabilities at home or in the community.
Administration and Management
- Maintain high standards of communication and record keeping, ensuring an effective flow of information within the Group, with the rest of L'Arche London, the local community, family and professionals.
- Work closely with the Deputy Service Coordinator to oversee the work rota.
Creating Community
- Attend and organise Community events and celebrations relevant to the role and foster a sense of welcome for all visitors and friends; ensure a regular rhythm of prayer and reflection in accordance with the traditions of L’Arche.
General
- Attend training and personal development courses as required.
- Any other reasonable duties commensurate with the post which may be required from time to time.
What We Offer
This post is offered subject to a probationary period of 6 months; 3 clear references; a completed work history form; a satisfactory and up-to-date enhanced DBS check; and a satisfactory right to work check as appointees must have the right to work in the UK.
There is no additional pay for overtime, but Time off in lieu (TOIL) will be given and agreed with the line manager when circumstances require the post-holder to work extra hours. TOIL should be taken within 2 weeks of being accrued.
All Service Coordinators are the on-call rota for 1 week every 6 - 8 weeks. There is an additional payment of £56 a week for being on-call.
Paid holiday allowance of 33 days leave per year. (This total is inclusive of 8 days in lieu of bank holidays).
Service Coordinators will be provided with a programme of personal development and training including opportunities to study for QCF qualifications in social care and leadership development through L'Arche in the UK's leadership development programme.
Employee Assistance Programme with Care First which offers confidential support in terms of performance, health, mental and emotional well-being including access to short term free counselling services.
A full job description and person specification can be found in the Recruitment Pack.
To apply, please submit your CV and answer the questions on our online application form. Please also include a cover letter providing in depth explanation of how you meet the job and person specifications for this role. Please give examples where you can.
Closing date for applications is midnight on Monday 15 June 2024. We will carry out interviews as applications are received and may close the role early if a suitable candidate is appointed. We encourage you to apply as soon as possible.
Please also read our privacy notice for job applicants.
Closing date: 15-07-2024
REF-214 922
We are looking for a confident communicator, who is happy working with groups of people, with a passion for making sure people have information they need to make informed decisions about their lives. The Navigator will work with people experiencing homelessness, homelessness services, and health services to create better access to health information and healthcare.
Job overview
Job Title: Health In-Reach Navigator
Reporting to: Health Promotion Manager
Contract Length: Fully funded until the end of March 25 with a good chance of continuation funding.
Hours: Full Time 37.5 Hours per week (30 Hours a week is also an option)
Leave: 28 Days per year + 8 days Bank Holidays
Salary: £ 30,000 Plus 5% pension
Location: The role will require onsite working in our Kennington office and in homelessness services across London. There will also be some opportunity for working from home.
Candidates who meet the specification, with experience of social exclusion due to homelessness, imprisonment, migration or otherwise being part of a marginalised population, will be given priority access.
Overview:
Groundswell is recruiting a Health In-Reach Navigator to join our Health Promotion Team to arrange, develop and run Health Promotion In-Reach sessions in homelessness services across London.
We know that if you are experiencing homelessness, you will be disproportionately affected by health inequalities and often lack access to suitable information and support that could help you independently manage your health and wellbeing. Our approach:
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Everyone has a right to access healthcare including screening and preventative services.
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Health and wellbeing look different for everyone. Health promotion should not alienate people by setting standards that are unattainable but should support them to look at what they can practically do to feel better right now.
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Everyone’s ‘normal’ is different. Someone who is smoking crack or who is dependent on alcohol might have bodily functions that are different to what is ‘normal’ for the average person. People need to be aware of their own ‘normal’ so that they know when something is wrong.
The Health In-Reach Navigator will be working with the teams in hostels and day centres, going to the places where people live or go to access vital services like food and showers. Ideally, they will have their own first-hand experience of using or working in services supporting people around homelessness, substance misuse, mental health, poverty, asylum and immigration, or the criminal justice system.
Our services are co-produced by people with first-hand experience of the issues we are trying to address.
The Navigator should be comfortable with continuously evolving and adapting the service, tailoring it to the specific needs of the people we work with, developing sessions informed by direct feedback and direction from people living in hostels and using homelessness Day Centres.
Our Health Promotion Work
The Health Promotion Team:
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Deliver group ‘in-reach’ sessions led by staff and volunteers with first-hand experience of homelessness, using health promotion resources to engage people with health issues and talk to them about options available.
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Support clinical services going into hostels and day centres to deliver preventative health measures such as screening and vaccinations.
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Co-produce and support the development of accessible health promotion resources about health services and health issues with people who have experienced homelessness that inform, advise, and help people manage their health.
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Co-produce health and wellbeing resources for staff working within the homelessness sector, better equipping them to support the people who use their services and improve longer term health outcomes.
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Contribute to producing resources for staff working in healthcare, better equipping them to understand the challenges that people experiencing homelessness might face in accessing services.
We have a range of accessible, targeted materials around vaccination, screening and other health issues that can be used by our team and supported accommodation staff to support sessions. We are planning to develop more of these, particularly looking at screening and rights to access healthcare.
By carrying out Health Promotion In-Reach in hostels and Day Centres we aim to:
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Increase awareness of specific health issues, what services are available and the pathways for accessing them.
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Encourage people to identify their own health priorities, and to address their health concerns, offering them the tools to tackle issues and access services.
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Support people in identifying shared interests in particular health issues and delivering in-reach sessions that demonstrably reflect those shared interests.
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Reach more people to support with 1-1 appointments through our Homeless Health Peer Advocacy (HHPA) service.
The group in-reach model enables people with similar experiences to come together and reflect on overcoming challenges. As a project based on Advocacy principals, we do not tell people what they should do; but encourage autonomy to make safe and realistic choices. We:
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Meet with people to ask what their health priorities are and look at potential topics for upcoming sessions. These topics are then shared with the staff team from the hostel/day centre so they can feed in.
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Draft an in-reach programme and plan dates, times, and promotion of sessions, involving staff teams at each site.
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Organise and co-deliver 5-10 sessions on the priorities identified by people experiencing homelessness and the staff working with them
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All sessions focus on residents’ voices being heard first, then Groundswell facilitated discussion supported and informed by Groundswell health promotion information and/or clinicians.
The Health Promotion team also work with a range of external partners around screening and preventive care.
We work with partners to arrange health events at homelessness services; promoting the sessions by talking to residents prior to teams visiting and supporting on the day to maximise uptake.
About HHPA
Our Health Promotion work sits alongside our Homeless Health Peer Advocacy (HHPA) Program. Groundswell created HHPA in Westminster in 2010, to support people experiencing homelessness to overcome multiple barriers preventing access to healthcare, initially through funding from the NHS Regional Innovation Fund. Since then, HHPA has since flourished into a multi award-winning service working across London.
Health creates a foundation to move out of homelessness. Groundswell’s person led health services enable people who are homeless to access the health care they need, so they are not disadvantaged by the health inequalities embedded in our systems. Our health work is delivered by a team where most people have their own experience of homelessness, shared experience builds up a level of trust when there can be mistrust of ‘professionals’, because of past trauma or negative experiences.
The service is delivered by volunteer Peer Advocates and staff Case Workers, who build trusting relationships with clients and support them to access, navigate and use healthcare services. They aim to increase people’s self-confidence and improve their ability to independently access the services they need, which can include everything from registering for a GP, dentistry treatment, mental health referrals, hospital appointments, and much more.
Groundswell is unique in bridging the divide between health and homelessness organisations. We work in partnership with numerous organisations across London to support the delivery of our peer advocacy service.
Health In-reach Navigator Tasks
The Health In-Reach Navigator will be a vital member of our team, working collaboratively with various partners and agencies to deliver In-Reach sessions and connect individuals experiencing homelessness with essential healthcare services. This position offers autonomy, flexibility, and the opportunity to make a meaningful difference to people’s lives.
Lead on planning and delivery of health promotion sessions working with key stakeholders to shape sessions:
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Develop and maintain links with hostels, Day Centres, and health teams in the Boroughs where Groundswell works to identify suitable services for delivery of health promotion work.
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Working with people using services, and staff working in services; identify health priorities and plan, design and deliver sessions that reflect those priorities, tailoring them to people’s needs.
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Work with staff at services to ensure risk assessments are in place.
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Work with the Health Promotion Manager to create ways of getting feedback from participants to ensure the sessions are continuously being developed to meet people’s needs.
Plan, promote and deliver one off health & well-being events with stakeholders:
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Work with the Health Promotion Manage and key stakeholders to help plan health days at hostels and Day Centres.
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Represent Groundswell at planning meetings for events for health events, working with partners to develop sessions, ensuring learning from past events is considered.
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Support the organisation and delivery of health days working alongside clinical and homelessness partners.
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Promote the health days to people using local services.
Work with clinical teams offering preventative health care work in community settings across London:
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Work with the Health Promotion Manager to ensure we are linked in with homeless health teams in the Boroughs where we work and are supporting their in-reach into hostels and Day Centres.
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Develop and maintain relationships with a range of partner organisations including mainstream GP surgeries, hostels, and specialist homeless health services.
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Work with homelessness services prior to visits from clinical teams to promote sessions and make sure people have the information they need to decide whether to take part, maximising take up on the day.
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Work alongside Groundswell in-reach volunteers to support clinicians to engage with people during sessions at hostels and day centres.
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Support clinicians in engaging with people experiencing homelessness.
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Manage any referrals that need to be made to the HHPA team for one-to-one support to access external health services.
Share learning internally and externally:
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Provide feedback to Groundswell’s communications team on the health priorities raised by people experiencing homelessness so we can ensure we are developing relevant resources.
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Contribute to co-production of health promotion resources feeding in the concerns and questions we are hearing from our health promotion work.
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Support and contribute to the training of Groundswell volunteers and staff about In-Reach delivery.
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Work with the Volunteer Co-ordinator and Health Promotion Manager to support In-reach volunteers.
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Attend conferences and learning events to learn and share learning.
Develop, plan and contribute to ongoing quarterly monitoring, review, evaluation, and reporting of the health promotion work:
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Work with the Health Promotion Manager to develop the project and plan future work.
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Contribute to reports on In-Reach delivery for commissioners and other stakeholders externally.
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Record and share feedback from people experiencing homelessness and partners
General Duties:
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Help to foster a co-operative and supportive team.
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Represent Groundswell in an appropriate manner.
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Participate in training as agreed and in regular supervision and appraisal with your Line Manager.
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Promote equal opportunities in all areas of work.
PERSON SPECIFICATION
EXPERIENCE & KNOWLEDGE
Gained through employment, volunteering or lived experience
- Facilitating groups or running health promotion or training sessions.
- Working with people who might face barriers to accessing healthcare.
- Developing relationships with external organisations.
- Planning events or projects.
- Understanding of the barriers that certain groups face in accessing healthcare.
- First-hand experience of social exclusion due to homelessness, imprisonment, migration or otherwise being part of a marginalised population.
- Involvement in health promotion.
SKILLS & ABILITIES
Gained through employment, volunteering or lived experience
- Able communicate with variety of audiences, presenting information effectively in person, at meetings, and via phone and e-mail.
- Able to plan individual work using a solution orientated approach.
- Basic IT skills - able to use Word, e-mail and carry out basic internet searches.
- Able to take the initiative and being able to think on the feet.
BEHAVIOURS
Gained through employment, volunteering, or personal experience
- Understanding and support of Groundswell’s core beliefs.
- Able to communicate naturally and empathetically, build rapport quickly and to earn respect and trust.
- Ability to model the promotion of equality and inclusion.
Support provided and reasons to join us.
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Regular guidance, support and the opportunity to reflect on their work through regular catchups and supervisions with your Line Manager
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Reflective practice with a trained therapist.
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Access to training and development opportunities - this project is part funded by Westminster Public Health and through them there is the opportunity to take up a range of public health related training and qualifications.
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Teamwork - regular opportunities to contribute to and learn from the wider Groundswell’s team.
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Strategic input - opportunities to input into Groundswell’s strategic direction.
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Feedback process - be able to input into working practices and know where to turn if any problems arise.
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Cost of living pay increase - Groundswell believes that annual cost of living (COL) increases should be awarded if it is financially viable to do so. The Board will look at awarding a COL increase every year when they set the budget at the July board meeting and will approve this if it is financially viable.
Application process
Application
To make an application, please submit your CV along with a cover letter which explains:
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how you meet each of the areas outlined in the person specification above and
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why you are interested in doing this job.
The deadline is Monday 8th July, 5pm. Please submit your CV and Cover Letter
Please note that we can’t consider applications that don’t have a cover letter. Your cover letter is important - we decide who to interview based on how people show us that they have the skills, knowledge and experience we have asked for in the person specification. Your cover letter needs to show how you meet each of the criteria listed in the person specification as fully as possible and why you would like to work for Groundswell.
The following advice is designed to help you with your application:
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Read the job description, person specification and general information on the organisation This information will help you gain an understanding of how Groundswell is organised, what the aims of the organisation are, and what the job entails.
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Look carefully at the person specification The person specification states what essential skills, experience, knowledge and understanding we feel an applicant should have, as well as desirable areas that would assist you in carrying out your duties. A person having all these abilities and experience would be an ideal candidate. As none of us are perfect, please do not be put off from applying if you do not have all the desirable skills mentioned.
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Look at your experience, including any experiences you have had outside of work, such as community/voluntary/leisure/political interests. Also remember that your life experience is also valid. Do not undervalue yourself; if it is relevant information, include it in your application.
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When you write a covering letter a good way to start is list all the essential criteria listed in the person specification and write a couple of sentences under each. This makes sure that you have addressed all the points.
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Gear your application to the specific job using the person specification as a guide for the area to be covered. If you send only a CV, and do not directly address all the questions in your cover letter/personal statement, you will not be considered for shortlisting. Do not simply repeat your current duties. Pick out the skills, knowledge and experience required by the job and show that you have them.
Interviews
Candidates will be notified if they have been invited to interview by Friday 12th July at the latest. We are a small charity with limited resources and are unable to give feedback on unsuccessful applications before the interview stage. If you have not been notified by this date, then please assume you have been unsuccessful on this occasion. Interviews will then be held on week commencing Monday 15th July 2024.
Pre-employment checks
Two references will need to be taken up before a job offer can be made. Please include reference details in your application. One should be your current or most recent employer, and the other someone who has known you in a professional capacity for at least two years. We will not contact any referees before the interview and only after you grant consent.
Because of the nature of this role, we will have to carry out a DBS check on the successful candidate. Having a conviction will not necessarily bar a candidate from employment; this will depend on the circumstances and background of the offence(s) in relation to the requirements of the job.
Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying.
The client requests no contact from agencies or media sales.
Ambition Aspire Achieve was founded in 2016 by Kevin Jenkins OBE, because of a longstanding desire to provide opportunities for disadvantaged young people. We deliver a wide range of projects and services based out of our youth hubs, the Terence Brown Arc in the Park in Canning Town and the Glyn Hopkin Abbey Hub in Stratford, and across local communities in Newham via a programme of detached outreach work. Starting early, we work with children as young as 5 years old, right up to 25 as young people transition into early adulthood. Reflecting our approach that every young child and person deserves the best chance in life, our work now reaches over 950 children and young people every year, including large numbers who are vulnerable and at-risk.
The Role
The role offers an exciting opportunity to join AAA’s management and coordination team, playing a key part in supporting vulnerable young people to reach their full potential, whilst making a significant contribution to the development of our youth programmes. Recruited on a full-time basis (with part time options considered), responsibilities include:
- Developing, overseeing and delivering youth projects and programmes based out of AAA’s youth hubs, ensuring project milestones, outputs and outcomes are met or exceeded in line with funding agreements.
- Monitoring and evaluating our targeted youth projects and programmes, providing reports to the Chief Executive, Board of Trustees and key funders as required.
- Leading and line managing a small team of youth workers, enabling the delivery of high-quality youth work programmes
- Taking a lead on developing youth voice and involvement and supporting peer leaders.
- Working collaboratively with key partners (e.g., schools, community stakeholders) to support the recruitment of young people and the effective delivery of provision.
- Developing mentoring activities for young people, and supporting the delivery of life-skills and personal development sessions.
- Assisting young people in identifying progression opportunities and providing on-going transition support.
- Liaising with parents/carers of young people participating in our projects, building strong relationships to support the development of service-users.
- Supporting the development of new youth programmes and promoting AAA’s youth offer via attending local youth forums, networking and funder events.
The successful candidate will bring a genuine passion for supporting young people, along with suitable experience in overseeing and facilitating high-quality youth programmes/activities. In return we offer:
- A generous holiday allowance and pension contribution.
- A friendly and supportive work environment that encourages all to thrive.
- Access to a brand-new employee assistance programme.
- Full DBS (enhanced) checks funded by the charity.
- Access to a comprehensive training programme to support personal and professional development.
- Flexibility wherever possible to suit individual needs (including part time working options)
Further details are contained in the Job Description and those interested in applying should complete the Application Form before the closing date - 5pm Friday 5th July 2024. Interviews are expected to take place soon after the closing date in July, depending on availability.
Ambition Aspire Achieve is an equal opportunities employer and welcomes applications from all sections of the community. Our recruitment and selection processes are in accordance with best practice in safeguarding children and young people.
To provide children and young people in the London Borough of Newham with fully inclusive experiences and opportunities to flourish.
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The client requests no contact from agencies or media sales.
We're looking for a new Volunteer-Led Services Manager to lead our transport and befriending services as well as helping us to grow our team of volunteers across the whole organisation.
Key responsibilities are:
- Day to day oversight of our Volunteer Led Services (Community Connections Befriending, and Community Connections Transport and Care Home Befriending)
- Line management of Befriending and Transport teams
- To further develop these projects and ensure user/volunteer involvement
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people, working side by side with thousands of people each year as they find ways out of homelessness. We know that homelessness is not inevitable; we know that together we can end it.
This year, we will begin our new ten-year strategy to end homelessness. Key to our mission is thinking differently and more ambitiously about how we engage with corporate partners and the commercial sector and how we can generate more support for our cause across England, Scotland, and Wales.
Location: Based in our London office (we are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy)
About the role
As we embark on a new ten-year strategy, this is a unique opportunity to lead the development of a radical and ambitious approach to partnerships with businesses, building on the successful partnerships we have with Lloyds Banking Group, Specsavers, Taylor Wimpey, Berkeley Homes and many more.
This pivotal role will lead the development of a corporate and commercial engagement strategy across Crisis, growing and deepening our portfolio of corporate partners, broadening their support for our organisation and our cause, and inspiring them to act within their businesses. The role also involves leading the continued development of our fundraising and partnerships outside of London, creating a national support network to end homelessness.
While the role is directly responsible for strategic and corporate partnerships, the post holder will lead across the charity, ensuring a joined-up approach across retail, service delivery (including Crisis at Christmas), brand partnerships, venture philanthropy, investments, and innovation.
The role also involves membership of the Brand, Marketing & Fundraising senior team and the organisation’s Senior Leadership Group, where it plays an important organisation-wide leadership role. Additional investment has recently been made in the team, and senior leadership and the Board have committed to supporting its success.
About you
We’re seeking someone with significant experience developing relationships with the corporate/commercial sector and a successful track record in organisations comparable in scale and complexity to Crisis. You will be ambitious, with a strong understanding of our challenges and how to make the most of opportunities to create new relationships with partners and think differently about what it means for a business to support a charity and social cause.
We’re looking for someone who…
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Has cross-organisational leadership skills and the ability to represent the organisation to the corporate/commercial sector externally.
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Has secured and developed significant corporate partnerships.
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Has developed and executed organisational income generation strategies, including supporting and influencing areas outside of direct line management responsibility.
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Can think creatively about partnerships, leveraging the unique opportunities that Crisis has.
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Can develop a national income and engagement strategy appropriate to our work in English regions, Scotland, and Wales.
We believe diversity is a strength, and we aim to ensure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Wednesday 3 July 2024 (at 23:59)
Stakeholder panel interview made up of Crisis staff and members to be held on Thursday 11 July via Microsoft Teams.
Main panel interview with three Exec Directors to be held on Monday 15 July in person in London exact location TBC.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Salary: £37,181 per annum
Location: Homeworking – or office based (regular travel to London and other locations may be required)
Contract: Permanent
Hours: 37.5 per week
Closing date: Sunday 14th July at 11:30pm
Are you a specialist in designing driving engagement among diverse employee audiences? Then join Shelter as a Culture and Engagement Specialist and you can soon be playing a vital role in our Internal Communications and Engagement Team and help us to shape our organisational culture and the way we listen to and act on the voice of our employees.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
We’ve seen some incredibly significant changes in Shelter over the past four years, with a radical shift in our organisational strategy and the consequent need to change our ways of working fundamentally. Our Equity, Inclusion and Culture (EI&C) Directorate was formed to help us actively embrace diversity - in people, ideas and actions, with a focus on changing our internal culture and promoting equity. Our purpose is to defend the right to a safe home for those who are marginalised, tackling the housing emergency and supporting the movement for social housing with an equitable, anti-racist and inclusive culture that provides a sense of belonging.
The Internal Communication and Engagement Team is one of five teams within our Equity, Inclusion and Culture directorate and we’re responsible for delivering effective communication and engagement activity so that our people feel connected to our organisation and each other.
About the role
This is an exciting new role within our Internal Communications and Engagement team, reporting to the Head of Internal Communication and Engagement, you’ll be responsible for not only supporting Shelter in engaging people in our strategy and the work we do, but also helping to build and shape our organisational culture.
We’ll rely on you to contribute to the development of Shelter’s listening strategy as well as designing and managing a range of listening opportunities that can maximise upward communication. Working closely with stakeholders, you’ll evaluate effective employee engagement approaches, analysing and summarising staff feedback data to identify themes while making recommendations for action planning. Acting as a project manager for all of our employee engagement initiatives, you’ll proactively identify and address issues related to our employee engagement while providing the right solutions. You’ll also be working alongside our EIC Senior Leadership Team to help review Shelter’s culture and support the implementation of a culture development plan that not only integrates our core values but also builds a sense of belonging while embedding our commitment to anti-racism.
About you
You’ll have experience of designing and delivering internal communications and engagement plans, as well as being able to implement a range of techniques to engage diverse audiences in organisational change. You’ll know what drives engagement, how to nurture strengths and deliver areas for improvement. What’s more, you’ll have knowledge about developing and integrating organisational values and behaviours and you’ll have experience of implementing listening strategies, including managing a framework of tools to capture views.
You’re adept at developing excellent relationships and can interact effectively with diverse internal audiences. You’ll be confident in devising research, analysing data and creating summary reports. As well as having experience of managing projects and producing events, you’ll also have advanced digital skills and knowledge of tools to communicate effectively. A proactive problem-solver, you’ll be comfortable to use your initiative and really get stuck into your role.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and supporting statement addressing all points in the ‘About You’ section of the job description of approximately 1 page in length. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
The client requests no contact from agencies or media sales.
The HR Manager will be responsible for leading the delivery of the Human Resources function of Bromley Mencap ensuring that we recruit, retain and develop a diverse, motivated, and skilled workforce.
This new role will play a key part in strengthening the infrastructure of the charity as we develop further, supporting staff and inputting into strategies that focus on well-being, equality, diversity and inclusion, reward and recognition, and learning and development, to ensure employees across the organisation have the skills, resilience and resources they need to carry out
their work.
Directly reporting to the Chief Executive, the HR Manager will support the smooth running of the Human Resources function and the management of effective and confidential administrative systems and processes to deliver day to day HR services.
The HR Manager will manage the employee journey through all stages of the work cycle from recruitment, retention, development, performance and wellness to departure, and act as first point of contact for HR related queries, seeking support or signposting to third party employment law advisors as relevant.
Application packs with full details are available on our website.
Closing date: Thursday 11th July 2024.
Interviews: Tuesday 23rd July/Wednesday 24th July 2024.
The Organisation
ImpactEd Group supports education and purpose-driven organisations to maximise and realise their potential. A growing team of over 30 people, we help our partners to be impactful and sustainable.
This role is within our Evaluation Practice. The evaluation team works with schools and organisations, analysing the impact of programmes and interventions to help them do more of what works and less of what doesn’t. We work with more than 1,400 schools and 70 education organisations, serving more than a quarter of million pupils. This includes helping our partners to design high-quality research projects, delivering them, and providing systems and tools for data collection, reporting and impact benchmarking.
The Opportunity
The School Engagement Coordinator is a new role working across ImpactEd Evaluation. The role will work directly with schools to deliver national research projects, support their onboarding to our School Impact Platform, and lead communications and data collection for our partnerships. The role would be a good fit for someone with experience or interest in the school sector and research and evaluation.
Day to day your role is likely to be a mixture of:
- Supporting new schools we are working with through their onboarding and data collection processes and monitoring progress
- Working with school leaders and teachers to implement research in their setting - for example on projects like our Understanding Attendance research
- General support for partnership delivery and administrative tasks working with different team members
- Standardised reporting and data analysis – this will require good attention to detail and working with Excel and MS Office Suite
About You
We are looking for some of the following attributes, though you might be more experienced in some areas than others, and we are open to a range of backgrounds:
- Understanding and experience of the UK education system
- Experience of working within an administrative or customer service/partner focused role
- Able to communicate clearly and persuasively, both written and verbally
- Track record of effective process and project management, or using a CRM system
Why Us?
As an organisation we care deeply about creating a meaningful place to work and supporting people to grow personally and professionally. These are reflected in our organisational values and our commitments to:
- Agile and flexible working: responsive management, flexible hours, hybrid or fully remote working
- Personal excellence: we invest significantly in professional development, including an individual CPD budget, and formal and informal training and support
- Mental health and wellbeing: access to health and wellbeing advice and free therapist support
- Fast growing and dynamic social impact organisation
Closing: 11:59pm, 7th Jul 2024 BST
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the British Small Animal Veterinary Association (BSAVA) and help promote excellence in the veterinary profession.
The role:
The BSAVA is looking for an experienced policy professional in the areas of policy development and legislative change set against a backdrop of a complex and regulated environment. The role operates within a changing landscape dealing with high-profile issues for the sector.
The successful candidate will have the opportunity to shape BSAVA’s policies and national legislation with the aim of influencing outcomes of benefit to the veterinary profession, its clients and the health and welfare of companion animals.
Skills and experience:
We are looking for a self-motivated individual with a track record of success, who can demonstrate excellent understanding of policy-making and legislative change in an unpredictable environment. They will have significant previous experience of working in a policy role, ideally within a life-sciences or a veterinary or human medicine setting.
Experience of working with central government departments along with an understanding of parliamentary processes are preferable for the role. Equally important is the ability to analyse and critique information, formulate evidence-based solutions and accurately convey proposals to influence outcomes.
The successful candidate will be an excellent communicator, with strong written and verbal skills. They will be able to demonstrate effective engagement skills across a diverse range of internal and external stakeholders, including the membership. Diplomacy and political awareness will be essential to ensure successful outcomes. Experience of PR and reputation management as part of the policy-making agenda is desirable.
The candidate must be flexible to work outside of normal office hours depending on the demands of the role which are often driven by the external environment and national events. The role is hybrid, incorporating working from home with travelling to meetings in or around London as required. Therefore, to facilitate the needs of the role and the organisation, ideally candidates would be located in Bedfordshire, Buckinghamshire, Northamptonshire or Oxfordshire.
Other essential skills include:
· Working knowledge of Microsoft Office, as well as general IT skills
· Exceptional organisational and time management skills
· The ability to work effectively as part of a broader team.
· A flexible approach to work
About the BSAVA:
The BSAVA is a professional membership association which exists to advance care for companion animals. With a membership of more than 11,000 veterinary surgeons, vet nurses and students, we work in the UK and internationally to promote excellence in small animal practice through education and science, by facilitating training, conducting research, and developing policy. Each year we deliver numerous education courses, host a large small-animal Congress, and publish books, manuals, apps, and magazines.
This post sits within the Policy and (Corporate) Communications Department and reports to the Head of Department.
Our reward package for this role includes a basic salary of between £43,000 - £48,000 per annum (depending on experience). In addition, we offer employer pension contributions starting at 7% and increasing up to 10% with length of service.
We also offer:
· Holiday starting at 25 days (plus bank holidays) rising by 1 day each year up to 28 days, plus a further entitlement of an additional one day every 5 years of service.
· Enhanced pay for maternity, paternity, adoption and other family-related leave.
· Life assurance of 3 x annual salary.
· Support for hybrid working for our employees, meaning you can work at home subject to agreement and we also have a comprehensive Flexible Working Policy.
· Access to a free legal helpline where you can ask our specialist lawyers for legal advice on an array of topics.
· Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and a network of mental health first aiders. Plus, enhanced Company sick pay, access to private medical insurance upon completion of 12 months’ service, occupational health service and annual flu vaccinations.
· Optional Bupa dental plan.
· Training and development.
· Free onsite parking, and for those who wish to cycle, we offer a cycle to work scheme which provides a discounted purchase of a bicycle and accessories for healthy, low carbon travel.
· Last but by no means least, we have regular social activities and events for those who wish to participate!
And we are:
Community friendly – offering a day’s paid leave to volunteer for a charity or not for profit organisation.
Committed to supporting sustainability in our work and in the veterinary profession. The Association has completed a certified carbon audit and has been awarded silver accreditation with Investors in the Environment.
So, if you are bold and innovative, strive for excellence whilst taking ownership and accountability of your work, show passion for what you do and work effectively in a team – then you’ll be a great fit for the Association, and we would love to hear from you.
The client requests no contact from agencies or media sales.
For a more detailed Job Description & Person Specification, or to apply, please visit our website.
About The Role
Working closely with our Chief Executive Officer, the Operations and Systems Manager would take a birds-eye view of our organisation to help us build a consistent, collaborative and centralised approach to how we work. You would hold responsibility for developing and embedding operational strategies, processes, policies, and systems that meet our needs and help to support staff wellbeing. This role includes a key focus on improving how we can better use and manage our digital infrastructure to increase the efficiency and effectiveness of internal processes and to improve our ability to engage and retain external audiences, enabling us to build our impact on a national scale. Key areas of responsibility are as follows:
Day-to-day operational management of the Charity, including:
- Resolving daily operational and administrative issues efficiently and effectively.
- Taking initiative to enhance or develop, implement and embed effective systems and working practices, drawing from personal knowledge and experience and external examples of best practice.
- Developing and refining our approach to hybrid working, ensuring systems and processes enable connection and creativity across the organisation. This includes working closely with the HR and Finance Officer to ensure new and existing staff are appropriately trained and supported with ensuring a safe, comfortable and productive home working set-up.
- Taking responsibility for managing our office space and working environment, ensuring it is fit for the organisation’s needs. This includes everything from liaising with our landlord and tradespeople, ensuring compliance with the terms of our lease, maintaining required levels of tea, coffee, milk, stationery and other consumables, and making improvements to ensure a productive and effective working environment.
- Ensuring technology (computers, printers etc.) is fit for purpose, safe, enables robust data security, and is properly recorded on Music Masters’ asset register.
- Oversight of service level agreements, memberships and contracts with external suppliers and providers, regularly reviewing these to ensure that they are current, necessary, effective and delivering value for money, in collaboration with the wider team and with the CEO / Finance Director as appropriate. This includes but is not limited to insurance and utilities.
- Management of certain operational budgets, in collaboration with the CEO / Finance Director.
- Oversight and administration of the Music Masters’ contact email inbox, voicemail inbox, and physical post.
- The organisation of certain social events, and other team away days or Board strategic planning days.
- Ensuring organisational risk assessments and operational policies and processes are kept up to date and fit for purpose. The role-holder would have oversight of the policy review schedule, working with the CEO and appropriate team members to ensure policies are being regularly reviewed and that we are compliant with all relevant legal and regulatory developments including GDPR and Health and Safety.
- Building effective business continuity measures, including developing and embedding a formal business continuity plan across the organisation.
Digital:
- Overseeing day-to-day management of IT and communications infrastructure and usage, including ensuring IT and comms equipment, systems and processes are fit for purpose and enable strong connectivity internally and externally, liaising with IT and comms support agencies as appropriate.
- In year one, leading a full review of digital processes, tools / platforms and systems used across the organisation, facilitating and overseeing a digitally enabled environment for efficiency and sustainable growth in accordance with MM’s strategy. This involves consultancy across the team and with external users, creating a brief for specialist consultancy / support to help us find the right solution(s), working closely with the appointed consultant to implement the solution(s), and facilitating or providing initial training and support for the team during implementation.
- Providing or organising ongoing support and training beyond the digital review to ensure confidence across the team with using our new infrastructure to its full potential, helping us to work efficiently and effectively.
- Ensuring digital processes are in place to enable the organisation to easily engage, onboard and manage new partnerships and project opportunities, and oversee administration within these areas of work.
- Overseeing development of digital tools and resources such as I’M IN and the Virtual Learning Environment used by Musicians of Change participants and graduates to improve usability, accessibility and engagement.
- Oversight of policies and procedures that relate to IT and digital (e.g. Data Protection, Privacy, Cyber Security, IT)
- Keeping up to date with the latest practices and trends in technology that may benefit Music Masters.
Data protection
- Managing our data as the organisation’s Data Lead (currently titled Data Protection Officer), ensuring ongoing compliance with GDPR, focusing on appropriate, effective and safe data collection, usage and storage (online and offline), and helping to build the wider team’s confidence with and understanding around best practice in data protection.
Governance
- Supporting the CEO with general governance support including the organisation of quarterly Board meetings and Board development arrangements, meeting minuting where appropriate, updating Trustee information, and ensuring compliance with the Charity Commission, Companies House and any other regulatory bodies.
General
- Undertaking relevant training, ensuring ongoing development of knowledge via conferences, reading and networking.
- Being an advocate for and exemplifying Music Masters’ core values of excellence and inclusion.
- Undertaking any other duties and reasonable requests that are in keeping with the nature of this post and / or the wider organisation’s needs. This may include occasional evening and / or weekend work.
The client requests no contact from agencies or media sales.