Social Welfare Jobs

Kiran Support Services is a specialist South Asian charity providing refuge accommodation and outreach support to Asian women fleeing all forms of VAWG and harmful practices. Our services include refuge accommodation, resettlement and outreach support, advice and advocacy services, counselling and immigration advice and casework support.

We are a small team dedicated to providing intersectional culturally specific support to vulnerable women and their children through high quality services delivered in South Asian languages tailored to meet individual needs.

We are looking for a highly motivated and passionate women to join our team. If you have got what it takes to support, listen, laugh and cry on the journey to helping re-build someone’s life then contact us to find out more about the roles.

Job Title: Outreach & Advocacy Support Worker/ IDVA

Hours: 35 hours per week, 28 days annual leave, plus bank holidays

Annual Salary: £30,000 - £32,000 plus pension contribution.

Location: London Borough of Waltham Forest

Ref: KSS/Outreach25

Start date: 1st April 2025, 1 year fixed term contract. Extension for 1 further year subject to funding (provisionally agreed).

The main purpose of this role is support women and children living in the community in Waltham Forest and surrounding boroughs through the provision of one to one advocacy, advice and casework support. You must have a sound knowledge of housing legislation and welfare benefits. The role will require you to run advice surgeries and support groups to a wide range of Asian women across 3 boroughs.

An understanding of the intersectional complexities and dynamics of domestic abuse and its impact on women from South Asian communities is essential.

You will have demonstrable experience of providing advice and support to Asian women who have experienced domestic abuse, harmful practises and all forms of VAWG (violence against women and girls). You will be experienced at completing risk assessments and support planning. You will have a working knowledge of welfare benefits and housing legislation. An understanding of the issues faced by migrant women with no recourse to public funds is desirable.

It is essential that you are able to speak fluently in at least one South Asian language (Urdu / Punjabi preferred).

If you do not have the above qualifications or experience and are interested in either of the  roles and would be willing to undergo supported training please email us to arrange an informal chat about the role and how we could support you to train on the job. 

Closing date for completed applications is midnight Friday 7 February 2025

Interviews will be held on 13 & 14 February 2025

Due to the sensitive nature of these roles they are advertised in accordance with the provisions of the Occupational Requirement (Equality Act 2010, pursuant to schedule 9 part 1). 

Successful applicants will be required to have an enhanced DBS check.

We are expanding this vital role and looking for a full-time Money Course Coordinator to match our ambitious plans to equip more individuals with money skills. The primary purpose of this role is to manage Crosslight’s money skills courses that are attended by the local community as well as our debt advice clients. These are delivered in-person or online, taking place in a range of different locations across our network.

This role will involve taking ownership of the planning and running of our free and paid-for courses in all their forms. The role holder  will act as a ‘champion’ for the courses, promoting them internally and externally, including through community engagement and outreach in different locations. And they will have the opportunity to deliver some of our workshops, as well as supporting and equipping our volunteers to do so to a high standard. 

For the right candidate, this role is an exciting opportunity to play a part in supporting a wide range of people, through excellent organisational, interpersonal and presentation skills. 

• Full training given

• Location flexible, with a minimum of two days per week in our London office and some evening working e.g. running or supporting with workshops and courses, and occasional forums, training and meetings (TOIL will be available); and regular travel to a range of locations

• Contract start date from 1st April, 2025

Are you a values-led proven leader with a passion for people who are disadvantaged, marginalised and often left behind by society?

We are looking for a new Chief Executive Officer to lead Catholic Care on the next phase of its journey. 

Our ideal candidate will possess exemplary personal values with a strong, proven vision, demonstrable skills for leadership and a resolute determined passion to care for people in need and improve lives.  Significant experience of leadership and developing and delivering strategy is required for this pivotal role with the charity.

Our Vision - Founded on the principles of Catholic Social Teaching, our Charity delivers practical services to people in need, particularly those who are disadvantaged, vulnerable, marginalised and at risk of being left behind by society regardless of their faith.  We are passionate about caring for and supporting both children and adults throughout the continuum of life. We make sure their voices are heard, and their lives improved though delivering high quality care, treating each person with dignity and recognising their own individual uniqueness. For more than 160 years we have worked tirelessly, evolving our services to meet the needs of people today and tomorrow.

Why Join Catholic Care?

Catholic Care is a forward thinking and vibrant charity providing services for, and employing people of, all faiths or of no faith at all.  For the past 160 years we have been meeting the needs of people who are or vulnerable across Yorkshire, having a positive impact on their lives.

Each year the work we do makes a positive difference to nearly 3,000 people, both through our CQC and Ofsted regulated services and in our local communities. We care passionately about the people we support who remain at the heart of everything we do. We are a values-led charity. Our values drive our working lives. They help us to make decisions about what we do, how we do it and who we do it for.

Your wellbeing is important to us, and we will make sure you feel valued.  We are proud to be a Mindful Employer and accredited with Investors in People and our approaches are there to support you along the way. We also offer benefits which reflect your hard work, including generous annual leave, pension scheme and sick pay policy.

Overview of the role

Working with the Board of Trustees, members of the clergy and parishes, the CEO will be responsible for shaping and delivering the strategic vision of the charity in its mission to support adults and children in need.

Your role will involve responsibility for:

Leadership – to be visionary in the charity’s strategic development in line with the values and ethos of the charity

Governance – to take overall responsibility for the legal, risk, statutory and regulatory requirements of the charity

Strategy – to work with the Trustees, develop and deliver the strategic plan with responsibility for the continued development of Caritas across the Diocese of Leeds

Financial and Human Resource Management

Operational Efficiency including the lead role for the regulated services with Ofsted and CQC.

Our Ideal Candidate

We require a resilient, strategic thinker with strong values, extensive leadership experience and the ability to manage the inevitable conflict between the charity’s values and business decisions.

You will have a proven track record of success in leadership roles, delivering a successful strategic plan and with experience of financial management and governance.

This is an excellent opportunity to lead a well-established and respected charity, undertaking a wide variety of work.  As CEO you have the opportunity to drive strategy forward and have a real impact.

Please email for a recruitment brochure.

Alternatively, to apply; please email your current CV and application covering letter.

Longlisted Candidates will have the opportunity to visit us and our services on 5, 6 or 7 February 2025

 Interviews will take place on 18 February 2025.

We may consider a relocation package for the right candidate.

Thank you for your interest in our Charity.

An exciting opportunity has arisen for an experienced Human Resources professional to join the leading international horse charity World Horse Welfare.

This is a newly created role to support the Head of Human Resources with the day to day running of the department, overseeing administrative tasks and providing guidance to managers and employees on policies and procedures. As part of this role, you will actively engage in enhancing communication channels and building working relationships. Working closely with the Head of HR and Departmental Managers across the charity, you will play a vital role in enhancing employee engagement and fostering a positive culture within the charity. You will also be responsible for administering payroll.

We are looking for someone who has active experience in HR administration, undertaking formal investigations and report writing, subject access requests and payroll administration. Volunteer co-ordination would be advantageous. You must be proactive, confident and capable of working with people at all levels in a variety of spheres. You must have a flexible approach to your work and be willing to work outside of normal office hours where necessary. Highly organised with excellent attention to detail is a must for this role.

CIPD Foundation Certificate is highly desirable but not essential.

The role is based in Norfolk and is a hybrid split of a minimum of 2 days in our head office in Snetterton and a maximum of 3 days at home. You will be required to visit our satellite locations based in Somerset, Lancashire and Aberdeenshire as well as attend events around the UK.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme and a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year). Death in service, free parking and bike to work scheme.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.

Job title Support Line Officer

Reporting to Support Line Leader

Location Remote

Hours 35 hours full time, part time job share considered

Salary £27-30k

We are seeking a remote-based Support Line Operator to join our small and friendly team, answering enquiries from kidney patients, families and carers by telephone, email and social media channels, driven to provide an excellent experience for every contact.

The Kidney Care UK Support Line provides practical information and non-medical advice for anyone affected by chronic kidney disease.

From Monday to Friday, 9am to 5pm, the Support Line is accessible by telephone, email and social media. We provide best in class information and support at the first point of contact, knowledgably responding to enquiries with care and compassion.

About you
 

We are seeking someone with experience of responding to incoming enquiries for a health or care patient support/charity helpline or patient support service.

Ability to deal professionally, calmly, and sympathetically with people affected by kidney disease.

You must have Excellent communication skills, able to engage and reassure by phone and in writing.

You will need to be confident using social media and MS Office for professional communications.

Interviewing on 19th and 20th February

Every two hours, someone is paralysed by spinal cord injury. Aspire is a national charity providing practical support to ensure all those affected can move from injury to independence.

Aspire’s Welfare Benefits programme is a telephone-based service supporting over 400 clients a year, providing specialist advice and ensuring they are receiving all the benefits that they are entitled to.

We’re looking for someone to join our busy team to provide administrative support and ensure our service is running efficiently. As the first point of contact for those seeking our help, you’ll be an excellent communicator, skilled in drawing out key information and confident in using that to prioritise cases. Excellent administration and computer skills are a must. This is a busy role where you’ll be speaking with clients every day and getting to see the difference that you are making. Full training will be given so you don't need previous benefits experience as long as you have a desire to learn.

This is a hybrid role, and the frequency of visits to Aspire’s offices is negotiable. We are also willing to consider this as a 28 hour a week role for the right candidate.

To apply, please send your CV and a cover letter explaining how you meet the requirements of the job. Please note, since communication skills are vital in this role we will not accept AI-generated letters.

Please note, we will be reviewing applicants as and when they come in.

REF-218 994

Digital Communications Manager

Up to £34,000 per annum, plus 8% employer pension contribution

Full time, 35 hours per week, flexible working and compressed hours available

Hybrid Working – mostly home based with requirements to attend events and head office in Godalming as required

We are looking for an experienced digital communicator to join us and help us make a positive impact on animals' lives. As a leading campaigning and lobbying organisation, we actively combat the persecution of wild animals for 'sport' in the modern world. If that sounds like a cause you believe in, we want you to join our dynamic team at the League Against Cruel Sports.

What You’ll Do:

As our Digital Communications Manager, you will play a pivotal role in re-shaping our communications delivery to help us achieve real legislative change that will protect animals forever. Your responsibilities include:

• Writing and leading the delivery of a digital communications strategy that maximises channels, tactics and opportunities to reach our target audiences
• Working with project owners and our in-house experts to ensure all digital communications channels are used as effectively as possible to maximise outcomes against objectives
• Being a trusted voice during the planning and delivery of projects and plans developed by teams across the League
• Leading the way creatively on content production, measurement and capturing lessons learned
• Management of the social media officer

Who You Are:

We need a forward-thinking and creative individual with a passion for animal welfare, who possesses:

• Three years’ proven experience in a digital communications, public relations or journalism role
• A proven track record in developing and delivering communications strategies and plans
• Ability to review and provide feedback on campaign performance, offering lessons-learned recommendations for future work
• Excellent written and verbal communications skills
• The ability to spot trends and ensure the League is given every opportunity to be on the front foot in digital communications
• In-depth knowledge of analytics tools 

Why Join Us:  

We understand the importance of a healthy work-life balance, with 28 days of annual leave, in addition to public holidays, we also enjoy flexible working arrangements, including options for compressed hours and remote work from day one. We offer a generous employer contribution of eight percent towards your pension scheme so you only have to contribute if you want to, and additionally, our benefits package includes discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League.

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.

We believe that together we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation. 

Ready to make a real difference? Don't wait - apply now! We're looking to fill this position quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV, along with a covering letter. Together, we can redefine what is acceptable and create a better world for animals.  

We are seeking a bright and hardworking person to help our events team organise interesting, informative and impactful discussions between leading policy experts and high-profile politicians.

Reporting to the Head of Events and Partnerships, you will help us arrange panel discussions, speeches and policy roundtables, which take place online, in-person and hybrid. You will also contribute to our busy programme across the Liberal Democrat, Labour and Conservative Party Conferences in the autumn. Speakers at SMF events in 2024 have included a number of high-profile politicians including the Employment Minister, Schools Minister and former Shadow Secretary of State for Education and the Minister for Gambling. Topics covered have included transport poverty, student mental health, farmed animal welfare, economic fraud, pensions, social mobility, and prisoner rehabilitation.

The successful candidate will be expected to attend and support with the SMF’s events at future Autumn party conferences, for which some weekend and evening work may be required.

The duties of the Events Officer will include, but not be limited to:

• Supporting the SMF’s events team with the operational management of the SMF’s events in Westminster and at the political party conferences – these include; report launches, panel debates, seminars, dinners and expert roundtables.
• Researching and managing bookings for external venues, AV, catering, staff travel and accommodation
• Liaising with internal stakeholders, including the SMF’s Trustees and Policy Advisory Board, and external stakeholders, such as corporate partners, journalists, government officials, trade bodies and MPs.
• Researching and identifying appropriate speakers and attendees for events, and potential sponsors and partners for future SMF projects.
• Sending event invitations, managing guest lists and contact databases.
• Drafting event invitations and speaker briefings.
• Supporting with filming and livestreaming events (training will be given)
• Uploading events to the SMF website and drafting marketing emails.
• Representing the SMF at all events – setting up event materials, AV and catering, greeting attendees and speakers

Person specification:

An ideal candidate will have:  

• Good written and verbal communication skills.
• Excellent organisational skills and the ability to juggle a range of different assignments at the same time, to react quickly and prioritise a busy workload.
• Good IT Skills, including Microsoft Word, Excel and PowerPoint.
• Excellent attention to detail.
• An interest in public policy and politics, and an interest in, and understanding of the Social Market Foundation’s work and mission.
• Some prior experience in events planning in the commercial, charity or voluntary sector.

Benefits and working hours:

The SMF offers a contributory staff pension and generous holiday allowances.

Staff training and progression is important to us. We offer personal training budgets for staff members plus membership to Smart Thinking which provides online and in person training for think tankers.

Standard SMF working hours are 9.30am-6pm, Monday to Friday. We actively encourage flexible working and working patterns which are different to these hours. The appointee will be able to design their working week – in discussion with colleagues – to accommodate family commitments and other obligations.

The SMF is based in Westminster and the post-holder will normally be expected to work in our office there at least two days a week, plus any additional days required by the team, for example to attend in-person SMF events. Other working time can be spent at home or in our office.

About the SMF:

The SMF is a cross-party think-tank governed by a board of trustees that includes members of all major political parties, and non-partisan figures. This informs all of our work, which reflects our status as a charity committed to public education in public policy. We welcome applications from people of all political perspectives who are happy to put the pursuit of good policy ahead of partisanship and ideology.

Our mission is to enable markets and government to work together to benefit society. We achieve this through the development of high quality, independent and pragmatic public policy research and debate across a wide range of social and economic areas.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for an Advocate to join our team in the Fife area on a 9-month fixed term contract. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

This is an exciting opportunity for Advocates to join and shape this service covering Fife. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

• 28 days annual leave plus bank holidays, pro-rata
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; 12:00 on Sunday 26th January 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

Are you passionate about supporting Dads’ to create strong secure bonds with their babies?

Do you want to help enable Dads to talk about how they’re really feeling? 

Do you want to be part of a positive, enabling team dedicated to delivering life-changing family support? 

We are looking for a highly motivated individual to work within HSH’s team to establish a Dad Matters Project in Hillingdon.

This excellent employment opportunity will sit within HSH’s exceptional staff team who have developed a reputation for delivering exceptional, life-changing support within vulnerable families. The post-holder will build on existing strong community relationships to develop and deliver this proven model of engaging with and supporting Dads.

You will need to be a car owner/driver

Key Responsibilities. As Dad Matters Co-ordinator you will:

• Build on the Home-Start foundation of peer support by engaging and supporting dads in one to one and group situations.

• Support Dads develop their understanding of establishing strong parent – infant relationships.

• Raise awareness of the risks of poor mental health for fathers and their families during the perinatal period including information on suicide prevention

• Raise awareness of the impact on fathers of caring for a partner affected by perinatal mental health issues

This role would be ideal for somebody with a strong understanding of early attachment & the impact of parental mental health issues on parent-infant relationships and for those with a background and passion for addressing the barriers fathers may face to engagement.

About Bank Workers Charity

We’re the benevolent society supporting UK bank employees and their families. Each year we help thousands of people encountering financial, health, housing and wellbeing challenges with independent advice and guidance, case management, referrals to expert partners and grant giving.

About the Role

Our Client Advisers are the first point of contact for clients.  They provide advice and guidance, case management, grant processing and support the client journey through our services. 

About You

Our ideal candidate has experience supporting people who may be vulnerable, in distress or in crisis, with practical long-term solutions in areas such as welfare, budgeting, housing, debt and mental wellbeing, ideally gained within the charity sector.

You’ll be empathic and understand the complexities of client need. You’ll be able to work calmly and productively under pressure, keeping to deadlines, and demonstrating good decision-making skills, with a willingness to learn.

What We Offer

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

Our benefits include:

· 28 days holiday, plus statutory bank holidays

· 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions

· A wide range of employer funded wellbeing experiences through Heka

· Flexible benefit provision (including medicash plan, cycle to work, payroll giving and electric car scheme)

· Group Life Cover (three times annual salary)

· Weekly wellbeing half hour

· Employee Assistance Programme

To apply, please review the attached applicant pack, which includes the job description and person specification, and then send a completed application form, which includes a supporting statement, outlining how your experience meets the criteria set out in the person specification. 
 

Closing Date: 9.00am, Monday 20 January 2025.

Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities. 

About us

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system.

About the role

• To provide a holistic assessment and up to 12-week therapeutic intervention to separated asylum seeking children, and young people.
• To offer a flexible model of care that may include offering assessments and/or therapy online and face-to-face.
• To liaise with Refugee Council’s caseworkers and Children Triage Coordinator, educational and social care services as appropriate to ensure the safety and wellbeing of children and young people being supported by Refugee Council.
• To ensure the safeguarding of separated asylum-seeking children is prioritised by all stakeholders.
• You are mainly recruited to work with clients in Yorkshire & Humberside area, however in special circumstances you might be asked to see clients in other areas, but this will be online, as you are expected to live in Yorkshire & Humberside area.

Hours: Part-time (14 hours) 2 days / 0.4FT.

Contract: Fixed term until 31st May 2025.

Main Duties and Responsibilities

• To deliver specialist, culturally sensitive one-to-one and group therapy (on site/in person or telephone/online) to best meet specific client needs, using the Refugee Council Therapeutic Care Model and Framework
• To work collaboratively with the Refugee Council’s Children’s Section and wider stakeholders such as social services, legal services, department of education, the health service and mainstream mental health agencies to ensure holistic client support.
• To lead on establishing strong relationships with partners and stakeholders, to ensure clients are able to access appropriate support networks and vital specialist services, in particular those who have acute/complex needs.
• To take responsibility for soliciting appropriate referral by engaging with local statutory agencies, community groups and project partners.

Inclusion and accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from diverse backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

For more information on the role and to apply, please visit our website via the apply button.

Closing date: 17 January 2025.

Interviews: w/c 27 January 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Contract length: Permanent

Location: North West London

Hours per week: 35, hybrid working with minimum two days in the office

Salary:  £32-35k depending on experience

Closing date for applications: Sunday 26th January 2025 at midnight, interested applicants are encouraged to apply early.

Interview dates: We will be conducting Teams interviews w/c 27th January, followed by an in person interviews w/c 3rd February.

Are you a digital fundraising expert passionate about making a real difference for animals in need? We are looking for a Senior Digital Fundraising Officer to join us at Mayhew.

We’re a passionate, committed and diverse team of c80 staff and c150 volunteers. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

Based in London with hybrid working opportunities, this role offers an exciting chance to combine creativity, strategy, and data-driven insights to support Mayhew’s vital work for dogs, cats, and communities in the UK, Afghanistan and Georgia.

This is a key role in the Fundraising Team at Mayhew helping to generate significant income from our digital audiences, ensuring they’re engaged with Mayhew and committed to supporting our aims to deliver greater impact for animals.

This role involves managing a range of fundraising campaigns across multiple digital channels– including social media, email and PPC, ensuring that campaign deadlines and income targets are met, and all activity is evaluated to drive future improvements.

The successful candidate will take a leading role in growing our supporter base through engaging digital acquisition activity, as well as maximising income through the cultivation of audiences already warm to Mayhew.

Our new Senior Digital Fundraising Officer must be experienced in planning and delivering fundraising campaigns across a range of online channels, with strong project management skills and experience in both acquisition and retention of donors, keeping them engaged via compelling fundraising communications. You will have an excellent understanding of digital fundraising, and hands-on experience of working with Facebook, PPC, email and web platforms.

You will be a strong multi-tasker, with the ability to hit deadlines. You will combine creativity with a solid foundation of technical and analytical skills and have proven experience in developing and delivering digital fundraising content.

Generally, you will be:

• Leading and delivering digital fundraising campaigns across paid social media, email, and PPC channels, including creative development, audience segmentation, testing and evaluation.
• Developing and implementing audience-focused acquisition and retention strategies to grow Mayhew’s supporter base and maximise income.
• Consistently produce, edit, and proofread engaging fundraising copy for digital campaigns and online content, ensuring accuracy and alignment with our objectives.
• Building engaging landing pages and ensuring our donation platform is functional, optimised, and user-friendly.
• Collaborating with internal teams and external agencies to improve donor journeys and online engagement.
• Consistently track digital expenditure and manage the digital fundraising budget to ensure cost-effective results.
• Tracking, reporting and analysing campaign performance to identify insights and improvements for future activities.

To be successful in this role, you will:

• Have a proven track record of delivering successful digital and multi-channel fundraising campaigns, including paid advertising on Meta, PPC, and email marketing.
• Have a solid understanding of digital fundraising tools, audience segmentation, and donor journey optimisation.
• Have strong analytical skills, creative campaign development, and exceptional written and verbal communication abilities.
• Be organised: able to multitask and prioritise workload, including organising and planning daily and weekly activities to meet deadlines.
• Be a team player with a proactive attitude and a passion for animal welfare.

Why Join Mayhew?

You’ll be part of an ambitious organisation with plans to grow income and broaden our impact for dogs, cats, and communities. We work collaboratively and flexibly, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives.

If you’re ready to make a real difference and thrive in a fast-paced, purpose-driven environment, we’d love to hear from you.

Apply today to join Mayhew and help us create a better future for dogs, cats, and the people who love them.

Job Purpose:

Welcome refugees and asylum seekers arriving in Derby, connecting them to the community and supporting their integration through activities, individual assessments, and tailored support plans.

 

Context of the role.

Upbeat Communities delivers several services to welcome refugees and support them to rebuild their lives. We are looking to recruit an Integration Worker who will offer support to Refugees and Asylum Seekers within our Thriving Places project. Your time will be spent at the Integration Hub in central Derby.

Thriving Places is a 3-year project, funded by the National Lottery, which will provide support to asylum seekers and refugees as they integrate into life in the UK. The project supports people on an individual basis, with the development of Individual Support Plans (ISPs), the provision of integration activities and opportunities for training, skills development and volunteering. The Refugee Integration Worker will work as part of a team and work directly with refugees and those seeking asylum to carry out needs assessments, develop ISPs and support people on their integration journeys.

The successful candidate will have a positive attitude and play an important part in delivering the best possible support to those we work with. You will be committed to, and actively demonstrate, our values, ethos and practices to achieve our vision – to see thriving positive communities where every refugee can contribute and make the most of opportunities.

Key Responsibilities:

Needs Assessment and Support Plans:

• Carry out Initial Needs Assessments and develop Individual Support Plans (ISPs) with regular reviews.
• Respond to ISPs by liaising with housing providers, GPs, schools, and other relevant services.
• Encourage and support beneficiaries toward integration, independence, and engagement in community activities.

Practical Support and Referrals:

• Provide advice on benefits, housing, health, education, and employment.
• Refer individuals to appropriate services and organisations as needed.
• Facilitate clear and prompt communication with participants, using interpreters when required.

Community Engagement and Delivery:

• Deliver activities and assist with registration at the Integration Hub.
• Support the Derby Team in delivering sessions aligned with ISPs.
• Promote a culture of welcome by engaging with local organisations and networks.

Monitoring, Evaluation, and Administration:

• Contribute to monitoring and evaluation processes related to support and integration.
• Maintain accurate and up-to-date records.
• Complete all administrative tasks required for the role and organisation.

Team Collaboration and Organisational Contribution:

• Actively participate in team meetings, staff training, awareness events, and fundraising activities.
• Support and guide volunteers in welcoming and assisting refugees.
• Contribute to the overall work of Upbeat Communities.

Ethos and Policies:

• Work in alignment with Upbeat Communities’ Christian values and organisational policies.
• Report regularly to and be accountable to the Line Manager.

 

Person Specification

Essential Criteria:

• Emotional Intelligence & Compassion in Action:
  • Understands the importance of recognising and managing emotions in oneself and others.
  • Recognises the value of care and commitment to making a positive impact in relationships and the community.
• Personal Growth and Empowerment:
  • Acknowledges the importance of feedback and personal growth with a willingness to learn.
  • Understands the importance of providing others with support to make decisions and grow.
• Organisational Skills:
  • Understands the importance of prioritising workload and meeting deadlines under pressure.
• Technical Knowledge:
  • Has basic knowledge of email and Microsoft Office tools, with limited practical experience.
• Understanding Refugee Needs:
  • Has a basic understanding of the needs and experiences of refugees and asylum seekers.
• Adaptability and Problem-Solving:
  • Recognises the importance of adapting to change and managing multiple tasks.
  • Recognises issues and seeks guidance to contribute to potential solutions.
• Communication and Collaboration:
  • Understands the importance of effective communication and collaboration with stakeholders.
• Ethics and Inclusivity:
  • Understands the importance of ethical behaviour and maintaining confidentiality.
  • Recognises the value of cultural diversity and the importance of inclusivity.

Desirable Criteria:

• Previous experience working with refugees and asylum seekers.
• Experience in delivering workshops or community events.
• Fluency in a relevant community language.

Additional Notes: This role requires flexibility, as some evening or weekend work may be necessary to meet the needs of the community. A commitment to the organisation’s values of emotional intelligence, compassion, learning, and empowerment is essential.