Social Research Jobs
An exciting opportunity has arisen for a Shop Manager to join our Dorking Team. As a Shop Manager, you will be reporting to the Retail Operations Manager. Your role will be to be responsible and accountable for maximising shop profit by achieving budgeted income, controlling shop expenditure in line with budget and recruiting and retaining a motivated team of volunteers.
Knowing what it takes to maximise shop sales, you will possess a sound knowledge of technical terms and commercial arithmetic, and an excellent understanding of working within a customer focused environment. With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
You will be a natural and enthusiastic leader able to provide challenge and support to a high performing team. This is a chance for an outstanding candidate to make a significant and lasting difference to the lives of thousands of children and families.
Role Requirements
Income generation
To manage the Retail budget to achieve agreed targets:
• To maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
• Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
• Achieve the shops Raffle sales targets through involving the shops team.
• To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
• Manage the stock levels of bought in/new goods, to include ordering of more stock as and when necessary and recording key performance indicators (KPIs).
• Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
• To source links with local communities to promote Retail in the community via media and other sources.
• Role involves a degree of manual handling in sorting and lifting of stock.
Administration and compliance
To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Raffle and all other legal or statutory requirements:
• To control shop expenditure through effective cost control of weekly expenses.
• To ensure minimum losses of both stock and cash by following bank and till procedures, and safeguarding the property of The Children’s Trust at all times.
• To adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Raffle.
• To be responsible for the daily management of Health and safety within the shops, completing daily checks and contributing to Risk Assessments.
• To complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
• Embracing the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
• Timely efficient responses to requests for information including voice and email messages.
• To fulfil any other agreed duties that may at times be reasonably required.
Personnel and Training
To ensure the Shops team are: recruited, retained and developed:
• Provides positive, visible and proactive leadership to the Assistant Manager and Shops Volunteer team.
• To manage all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
• To be responsible for the daily management of the shop team, including contribution to performance reviews for any Assistant Shop Managers.
• To recruit, support and retain team of shop volunteers.
• Provide induction and training for both Assistant Shop Manager and volunteer team as and when necessary.
• Attend where appropriate, training courses relevant to the development of the role
• Promote awareness of relevant training courses and development opportunities to others within the team.
• Attendance at Retail Sales Meetings and responsible for cascading information to Shops team as appropriate.
• To assist the Retail Sales Manager in shop openings and closures.
• Undertake relief cover within The Trust’s shops as and when required.
• Carries out duties in accordance with Trust values.
Customer Service
To ensure customer care and quality of service:
• To provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
• Support other shops and fundraising colleagues as and when necessary.
• Adheres to all health and safety guidelines, including infection prevention and control.
• Provide evidence of a valid NHS Covid Pass or acceptable proof of Covid vaccination or medical exemption and all vaccinations (or medical exemption) required for the post.
• Adhere to manual handling procedures and complete mandatory manual handling training.
• Promotes the health and safety of others.
• Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed.
• Responsible for identifying and mitigating risk within the work environment.
Wellbeing and Emotional Resilience
• Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
• Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
• Treats challenges and problems as a learning experience.
• Remains organised and focused when under pressure.
• Responds appropriately and effectively to all constructive feedback.
• Motivates self and others.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability.
Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to marketing, communications and digital that help us engage more people and grow our fundraising.
We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen. This role is your chance to help us achieve our ambitious goal of transforming more people’s lives through music.
The culture
If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together and collectively come to work with strong backs, soft fronts and wild hearts, we could be your next team.
Could this be the place for you?
If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!
About the role
Our Operations team are the people behind the scenes that enable Nordoff and Robbins to function day-to-day. We cover all the essentials such as facilities, health and safety, finance, and IT/systems support.
As an Operations and IT Manager you will play an important role in keeping our music therapy facilities, IT and health and safety functioning charity wide. We’re looking for someone who has excellent task-management skills, is responsive, has strong technical skills and has a can-do attitude. You’ll report into the Director of Finance and Operations and people lead the Facilities Co-ordinator, and together you will oversee the smooth operations of the London Centre.
Don’t worry, you don’t need to be musical, but you do need to be able to spin numerous plates on a day-to-day basis, working with colleagues, clients and contractors right across our London Centre to keep things running ship-shape.
What we offer
The three best things about the job (in our humble opinion):
· You will work as part of a fun and inspiring team and be fully supported to learn and develop in the role. The people are the best thing about Nordoff & Robbins!
· You will work day-to-day in our wonderful centre in leafy North London, being an instrumental part of the running of the building and key to its development.
· You will interact with music therapists, clients, colleagues and contractors on a daily basis as part of a varied role. No two days are the same!
Benefits include:
· £41,169 plus £1,500 London Weighting pa. Total salary £42,669 pa
· Pension scheme
· 31 days annual leave plus bank holidays
· Salary sacrifice benefits including cycle to work.
· Employee Assistance Programme (EAP)
· A true People First charity with training and career development as part of our core
· An inclusive culture – and lots of music!
· This is a full-time position working 4 days per week on-site (Monday, Tuesday, Wednesday and Thursday) and one day (Friday) from home.
We are proud to have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles that we all commit to:
1: ACCESSIBLE TO ALL
Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff and Robbins.
2: PROVIDING EQUITY OF OPPORTUNITY
Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need
3: DIVERSE ENGAGEMENT
Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are – be that through services, communications, events, research, resources etc.
4: BE FREE FROM DISCRIMINATION
To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of N&R as an organisation and those who represent it and to provide channels for them to do so safely.
5: BE VIGILENT, PROACTIVE AND RESPONSIVE To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students
The client requests no contact from agencies or media sales.
Description:
- Closing Date: Friday 19th July
- Salary: £37,500 - £47,000 (inclusive of London Weighting)
- Working Pattern: 37.5 hours per week (Full-Time). We welcome requests for flexible working arrangements.
- Contract: Fixed Term Contract (14 months Maternity Cover)
- Job Location: Flexible, with some travel to the London office
- Start date: 16th September
- Reporting to: Fundraising & Communications Director
About The Access Project
The Access Project is an education charity; we believe that every young person can make the most of education, unlocking their potential and creating a fairer society.
We support over 1,800 young people aged 14 to 18 across 40 schools. Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
We employ 70 people who work in locations in London, the Midlands, Yorkshire and the North West. We will turn over approximately £3.7 million in this financial year and our funding comes from a range of sources including: schools, businesses, major donors and grant-making trusts.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are almost twice as likely to attend top universities as statistically similar students, according to UCAS.
We are a team passionately committed to our mission, and who support one another’s work. The vision of our people strategy is to enable and inspire all staff to achieve, grow, succeed and thrive. We co-created our Equality, Diversity and Inclusion vision and strategic objectives to ensure The Access Project can foster an equitable place to work.
Why we need you
We are looking for an ambitious, experienced Head of Corporate Partnerships with a track record of winning, retaining, and developing high value partnerships.
The Access Project has established partnerships with leading companies who are committed to social mobility, equality, diversity and inclusion, and want to provide real impact for young people. We have a fantastic volunteer tutor programme at the heart of The Access Project which provides engagement opportunities for employees of corporate partners. We have identified corporate funding as one of our largest growth areas. This role will take a lead in developing and driving forward our business partnerships strategy.
The successful candidate will be passionate about levelling the playing field for disadvantaged young people in education. You will be an exceptional relationship builder and communicator, able to motivate companies to support our mission. You will be an experienced manager of people with the ability to build a supportive, creative and inspiring environment for the corporate partnerships function. You will contribute positively to the culture at The Access Project and work collaboratively with colleagues across the organisation to achieve our strategic goals.
What you’ll be responsible for
Leadership and management
- Working closely with the Fundraising and Communications Director to develop a corporate partnerships plan that focuses on the acquisition of corporate partnerships and excellent account management of existing partnerships, resulting in renewals and uplift in value.
- Leading, supporting and inspiring a team of two (Corporate Partnerships Manager and Fundraising Co-ordinator) to deliver the corporate partnerships strategy and individual giving strategy.
- Developing objectives and targets for the corporate partnerships team and ensuring accurate and timely reporting against these.
- Ensuring effective team use of Salesforce for relationship management, data management and providing information for financial reporting and audit purposes.
- Maintaining up-to-date knowledge and adherence to latest legislation, especially Fundraising legislation relating to corporate fundraising and best practice guidelines issued by the Fundraising Regulator, and GDPR.
New business development
- Periodically refreshing our corporate offer with creative ideas, proposals and content to inspire decision makers.
- Winning new business for The Access Project at the 5 and 6 figure level with support from the Director of Fundraising and Communications and the CEO/Executive team and Board.
- Managing the preparation and submission of major corporate partnership bids and coordinating internal teams to contribute effectively.
- Leading research and development to identify new fundraising opportunities.
- Ensuring high quality and inspiring communications and materials are produced in accordance with brand guidelines.
Account management and stewardship
- Delivering successful partnerships in your portfolio through excellent account management to maximise fundraising and volunteering potential and retain partners.
- Ensuring corporate partnerships are celebrated through working with Communications colleagues.
- Working collaboratively with the wider Fundraising Team, Volunteer Team, Programmes Team and other functions to deliver a fantastic partner experience and ensure an integrated and joined up approach.
Skills, knowledge and attitudes we’re looking for
- An impressive track-record in corporate fundraising. We will also consider exceptional candidates who have excelled in another field of fundraising, partnership management or sales or with a corporate background.
- Ability to work strategically, bringing others along with you, as well as being a hands-on fundraiser as part of a small team.
- Demonstrable ability to lead a happy, passionate team, creating an environment in which people can do their best work.
- Excellent verbal communication, listening, writing, and presenting skills. Able to relate to people from all walks of life in both informal conversations and more formal presentations.
- A collegiate attitude, prioritising fantastic working relationships and cross-team working towards a common goal.
- Good knowledge of the corporate marketplace and trends.
- A creative, solutions-oriented approach.
- Ability to persuade and negotiate while building strong relationships. Able to have candid conversations with sensitivity and tact.
- Passionate about the mission of The Access Project and able to convey this.
Desirable:
- Experience using Salesforce and/or database development.
- Fundraising accreditation or qualification.
- Direct experience in the education sector and the knowledge of the landscape that this brings.
Benefits:
- 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
- PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
- Employee Assistance Programme, a 24-hour helpline for staff
- Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
- Interest-free travelcard loans
- Travel-allowance for expenses over £10 per day, where applicable
- Cyclescheme loans
- 3 paid Volunteering Days
- Employer’s pensions contributions (3%)
- CPD options
- The Access Project welcomes requests for flexible working arrangements
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Equal Opportunities Statement
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. We are working towards improvements with equality, diversity, inclusion and belonging.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose.The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to recruit a Services Development Manager, to develop, scope, and manage high-quality income-generating services that meet the needs of clients and the community. This includes overseeing current and developing services such as foot health, at-home support, counselling, dementia care, and later life planning.
Key Responsibilities:
Service Development:
· Conduct market research to identify potential income-generating services.
· Develop business plans and operationalise new services.
· Collaborate with stakeholders in Herefordshire, Worcester, and Malvern Hills to identify service gaps and establish best practice delivery models.
· Partner with the marketing team to create strategies for promoting new services.
Service Delivery:
· Work alongside the management team to execute the organisation’s strategic plan and deliver services aligned with core objectives.
· Implement detailed planning, monitoring, evaluation tools, and KPIs for each service or project.
· Manage financial aspects, including budgeting and monitoring of income and expenditure, in collaboration with the Finance Manager.
· Lead and develop a team of staff and volunteers to provide high-quality, person-centered services.
· Oversee day-to-day operations, ensuring adherence to operating procedures.
Team Management:
As a member of the senior management team, you will lead and develop a team of staff and volunteers to deliver a portfolio of high-quality, person-centred services. Your role will involve:
· Conducting team meetings, supervisions, and managing performance issues in partnership with the HR Manager.
· Fostering relationships with key stakeholders, including funders, commissioners, and local partners.
· Developing referral pathways and enhancing the organisation’s profile.
Contract and Grant Management:
· Oversee contracts and grants, ensuring compliance and timely reporting.
· Identify risks to service delivery and take corrective actions.
· Work with the SMT and CEO to develop tenders and bids for funding
General Duties:
· Adhere to all organisational policies and procedures.
· Participate in training relevant to the role.
· Represent the organisation internally and externally.
· Collaborate with colleagues to identify opportunities for innovation and improvement.
· Work with the Finance Manager to manage service budgets effectively.
· Demonstrate a commitment to the organisation’s ethos and mission.
· Make informed decisions to address challenges and implement changes.
· Act as an ambassador for the organisation at all times.
· Perform any other duties as requested by the organisation.
Person Specification
The following criteria will be assessed from information provided on your application and during the assessment process
- High standard of education to level 4 or above, or demonstrable ability to work at this level
- Educated to degree level
- A full driving license and willingness and ability to drive for work purposes
Experience
- Significant experience of designing and developing profitable income generating services
- Significant management experience including line management of a team
- Experience of creating a team
- Experience of monitoring income and expenditure and re-designing as needed
- Experience of managing multiple services with competing priorities
- Experience of working as part of a management team
- Experience of negotiating contracts and other funding streams
- Experience of developing services and projects and writing service plans
- Experience of implementation of relevant policies and procedures
- Experience of performance management and reporting
- Experience of report writing and presentation
Skills
- Strong leadership skills with the ability to manage and motivate staff
- Presentation skills
- Exceptional organisational skills
- Ability to manage change and to manage changing priorities and services
- Creative thinking and meeting of client need
- Ability to work to deadlines
- Ability to manage difficult situations
- Ability to analyse and present data
Knowledge
- An understanding of the current and emerging needs of older people
- Good knowledge of Herefordshire and Worcestershire’s geography
- Knowledge of the health and social care landscape
HR Business Partner
(a charity committed to community transformation)
Permanent, part-time post, 20 hours per week (0.5FTE), inclusive of breaks
Salary: £21,850 per annum (if based in London add an additional £1,612 p.a.) for a 0.5FTE role
Hybrid: Some travel around the UK will also be required.
Are you a Human Resources practitioner looking for your next challenge, and passionate about building community and creating social change? We are looking for an HR Business Partner who can help develop our people and teams, supporting a positive culture built on our relationships, vision, and ethos.
Oasis exists to create healthy thriving communities and reduce exclusion, through a holistic approach to community development and social innovation. Our work is centred in local communities where we provide education; youth, children and families work; and community services. We are also working in reducing homelessness, the prevention of human trafficking, and the creation of the UK’s first secure school, Oasis Restore.
Oasis’ work and mission has grown rapidly in the last decade. We are looking to recruit a HR Business Partner to help us move into our next phase of growth and build the capacity of our Oasis Operations Team.
This is a new and integral position in our charity, so you will need solid employee relation experience and employment law knowledge, to advise managers confidently. Working as part of the established Operations Team, you will also input into finance and budgets, recruitment at senior levels, and developing our policies in line with our ethos and 9 Habits. It’s a bit of everything, which is what makes this role exciting and a great opportunity for someone who is eager to get hands-on experience in working on the People Strategy of a national charity. As part of the wider Oasis family you will be well supported; being able to work collaboratively with different teams and functions, as well as managing your own workload, is essential.
While we envisage the ideal candidate would have a relevant HR qualification, we recognise that as a people professional, a candidate may bring extensive experience, creativity, and wisdom in this field, instead. We are looking for applicants who demonstrate that they align with the Oasis ethos and values. So, if you are interested in this role but aren’t sure, please do contact us for a confidential discussion. We would love to hear from you!
For your expertise and commitment, Oasis can offer:
· A truly supportive network and family of staff in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% Employer contributions.
· 25 days annual leave (plus Bank Holiday), rising to 33 days over time (pro rata for part-time)
· A Cycle to Work scheme and eligibility to join a cashplan healthcare scheme.
· The opportunity to be part of a movement making positive change in communities.
For further information or to apply, please go to the Oasis UK charity website.
Completed applications should be returned by 9am Friday 2nd August 2024.
Final interviews will take place in London on Wednesday 14th August 2024. Please submit your CV and covering letter at your earliest convenience. In your covering letter, please answer the following three questions:
1. With all the HR opportunities available, what inspires you about this role and what is your motivation for applying with Oasis in particular?
2. Please give examples that demonstrate you have the personal qualities, experience, and skills required for this role. Please highlight your experience in previous HR roles, and detail examples of where you have been successful in making an impact in terms of developing people and advising management. You may not have equal experience in all areas (of a wide-ranging brief) so please highlight what you consider to be the areas of strength or particular experience that you’ve gained to date.
3. After researching the Oasis ethos and 9 Habits, do any of these stand out to you? How might you incorporate them in your daily work and practice?
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to show proof of right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
The Senior Fundraising Officer will play a key role in the Fundraising Team helping to generate significant and increased income from charitable trusts and foundations and corporate partners.
The role will be responsible for ensuring a regular pipeline of new and existing income from both areas and ensuring partners are stewarded appropriately to maximise engagement with the charity’s aims and objectives.
The post holder will:
- Identify, research and develop new trusts and foundations leads.
- Proactively oversee and grow relationships with trusts and foundations that give four and five figure grants, identifying opportunities to strengthen relationships utilising meetings, project visits, informal updates and monitoring and reporting as appropriate.
- Produce formal reports to funders regularly as directed by grant giving bodies.
- Maintain accurate records to support reporting requirements and forward planning.
- To be proactive in cultivating relationships with potential new funders
- To identify relevant statistics and research to contribute to applications.
- Working with colleagues from across QAC to be able to produce compelling cases for support.
- Writing up case studies and developing other content to be used for applications but also within the wider fundraising functions.
- Identify business networking opportunities for QAC to be promoted within identifying new potential business partners.
- To work alongside the Fundraising Officer to build upon and develop our current corporate engagement events.
- Stewardship and engagement of businesses supporting QAC.
- Working within a small team the post holder will provide occasional support to other areas of fundraising including events, community fundraising and charity promotion.
- To undertake training as required to carry out the duties of the post in an informed, effective and efficient manner.
- To keep up to date with new developments in fundraising in these areas through research, reading and attending external meetings.
The client requests no contact from agencies or media sales.
Media and Comms Manager
Do you want to make life better for LGBT+ victims and survivors of abuse?
Galop, the UK’s LGBT+ anti-abuse charity, is seeking a Comms Manager who is passionate about improving life for the LGBT+ community in the UK.
Founded in 1982, Galop has been championing the needs and safety of the LGBT+ community for 40 years. Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.
We run a National Abuse & Violence Helpline, which brings together our four national support helplines for LGBT+ victims and survivors of: domestic abuse; hate crime; rape and sexual abuse; and so-called “conversion therapy”. We provide longer-term support to thousands of LGBT+ victims and survivors of abuse through our advocacy and therapeutic services. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.
We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research around LGBT+ people’s experiences of abuse and violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT+ people around the country.
About the Comms Manager
The Comms Manager is a strategic, hands-on and varied role that reports into our Head of Fundraising and Comms. You will play a pivotal part in helping Galop to reach our community, increase engagement amongst our supporters and amplify the voices of LGBT+ abuse and violence victims.
You will be our first point of contact with the press and media, and lead on drafting statements, providing quotes, arranging media and briefing the CEO for any external appearances.
You will have responsibility and oversight of our social media channels and website content, working closely with key stakeholders across our fundraising, frontline and senior management teams to meet the needs of the charity and create content which resonates with our audience.
You will work with and support the CEO and Head of Fundraising and Comms to drive internal comms as Galop grows. You will also be responsible for co-creating, planning and delivering an annual communications plan for the organisation with the senior leadership team, ensuring an effective and consistent voice in both our proactive and reactive comms work.
The need for Galop’s work has grown in recent years, and this is an exciting time to join our ambitious team and help shape our charity’s future. Due to the nature of the role, in cases of emergencies or urgent external situations, weekend or evening work may occasionally be required.
Location: Hybrid – with travel to Galop’s offices in central London required two days a week.
Hours: Full Time (35 hours per week)
Contract: Permanent
Salary: £37,986.35 - £39,968.77 including inner London Weighting of £4,129.42 which is available to staff who live in London and/or work from the Galop building in central London
Closing Date: Applications should be submitted by 11:59pm on July 28th 2024.
First round interviews will be held on week beginning August 5th 2024.
REF-215 257
Job title: Recovery Worker
Responsible to: Communities Manager
Salary: Starting salary is £28,869.40 per year (SC5-SP22)
Hours: 37.5 per week
Contract type: Permanent
Location: 102-110 Mare Street, London, E8 3SG
Benefits: See supporting documents for information on benefits
We are seeking a Recovery Worker who is experienced in working in a recovery-orientated and non-judgmental manner, in which you will lead in community research on local issues that can affect substance use, enabling better targeting of resources to meet unmet demand or need in different localities.
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one’s needs should go unmet.
Brave: We walk with people, offering help by doing what works – proven or new.
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
Value-based Recruitment:
We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to further breakdown barriers in our recruitment & selection process.
Shorted-listed candidates will be provided with some questions to help them prepare for the interview.
How to apply:
For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.
The closing date is by 5th July 2024, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
The client requests no contact from agencies or media sales.
Come and join our friendly Relationship & Events Management team
We’re looking for an enthusiastic, hard-working fundraiser to build relationships with our community, corporate and NHS staff supporters and play a key role in managing our events.
Working as part of a team of five, and reporting to the Relationship & Events Team Leader, you will be responsible for delivering income through effective donor acquisition, building and maintaining effective relationships and providing fundraising support to our donors and volunteers. You will represent the Charity in the community, with local companies and in the hospitals, as well as attending and organising fundraising events.
We’re looking for someone with fundraising experience or transferable skills who is ready to hit the ground running. If you are calm under pressure, work well in a team, are flexible and conscientious, then we want to hear from you.
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About Nottingham Hospitals Charity
Nottingham Hospitals Charity exists to support patients, families and staff at Nottingham University Hospitals NHS Trust, which includes the City Hospital, Queen’s Medical Centre, Nottingham Children’s Hospital, Hayward House palliative care centre and Ropewalk House hearing centre.
As one of the biggest NHS charities in the UK, Nottingham Hospitals Charity has raised over £60million in 17 years, to fund state-of-the-art specialist equipment, medical research projects, enhancements to the hospital environment, and staff support programmes.
This has recently included a £2.9million intra-operative MRI scanner, which has transformed the care of children with brain tumours, and a £300,000 appeal to support the wellbeing of NHS staff during the Covid-19 pandemic.
This role is based at the City Hospital, in the Charity’s modern, fully equipped offices, working alongside an enthusiastic and hardworking team, in a friendly and supportive environment.
The client requests no contact from agencies or media sales.
At Bexley Voluntary Service Council (BVSC), you will find a team who are absolutely committed to supporting a strong, sustainable, and influential voluntary and community sector that can make a positive impact on people’s lives in Bexley.
We work hard, we help each other and go out of way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector.
We are looking for a dynamic individual to take on the day-to-day administration of BVSC. This is a key role at BVSC – a varied, interesting, creative role that requires a solid background in IT, database management, website maintenance, administration and supporting a large team.
Key Duties:
- Reviewing, refining and managing our database and website
- Ensuring the Community Directory is up to date, ‘live’ and reviewed regularly, with organisations supported to update and amend their own directory entries
- Providing administrative support to the CEO and HR & Governance Manager in their day to day work
- Supporting the Office Manager with induction and provide general support to the staff team with IT
- Being a key member of the social media and communications team
- Managing room bookings, events and CEO diary
- Supporting the Office Manager to manage the office service contracts
Planning Reviewing and Organising
- Overseeing the day-to-day BVSC administrative processes which include booking rooms, diary management, receiving phone calls, managing a general email inbox, updating our website and database, helping problem solve if occasional IT issues occur.
- Processing and recording Community Lottery applications.
- Team members are responsible for their own administration; however you will provide admin support to the organisation eg booking training courses, managing room bookings, offering support to staff that are facilitating Teams meetings/training events.
- Maintaining levels of stationery and office supplies as appropriate.
- Ensure all electronic and paper record systems which contain sensitive or person identifiable records are stored in compliance with the Data Protection Action and our Information Governance standards.
- To actively plan, support, and administer BVSC’s networks, internal and public meetings – taking minutes when required.
- To review current electronic filing systems, keeping folders organised, up to date and using archive appropriately.
- To be a key member of the communications team that manage the BVSC Twitter, Facebook and Instagram accounts keeping them current and relevant by scheduling content created by the team.
- Raising and processing Purchase Orders to buy equipment and services for the organisation.
Communication
- Respond to general enquiries, answer the BVSC phone and being the first point of contact in the office, ensure delegation of this responsibility in your absence
- Communicating with all partners via email, letter and over the phone
- Being the key point of contact for all suppliers and support contracts
Research, Support & Development
- The post holder will help produce regular impact reports for senior staff
- Contribute comprehensively to the annual workplan, updating and completing actions as they arise
- Support BVSC and our member groups to meet quality standards as needed
- Research local and national events, training and funding opportunities to publicise for the charity sector
- To undertake any other duties which the CEO, line managers or Trustees may reasonably require.
Person Specification
Essential
- Experienced office administrator with excellent interpersonal and communication skills
- The ability to work as part of a team and provide efficient and professional administrative support to other office members
- Excellent working knowledge of Microsoft 365 suite including Word, Excel, Outlook, and a range of 365 apps e.g. Teams, Forms, SharePoint – these are used daily
- Excellent IT skills and experience of maintenance and input to CRM database systems
- Experience of working within a framework of confidentiality and with access to sensitive personal data
- Knowledge of website management and maintenance (WordPress and Drupal)
- Experience of using various design, communication, or project planning platforms e.g. Canva, Sway
- A creative problem solver and able to prioritise a varied workload, managing conflicting priorities to meet deadlines
- Ability to develop and maintain relationships with colleagues, professionals, and voluntary sector providers across the borough
- Enthusiasm, flexibility and a positive ‘can do’ attitude
- Ability to prioritise your own workload and effectively manage several tasks at any given time
- Strong organisation and planning skills and the ability to work with initiative and with limited supervision
- The personality and temperament to deliver in a sometimes fast changing and busy environment
Desirable
- Existing knowledge of local voluntary services and resources
- Must have access to own transport (car, motorbike, bicycle) and able to travel efficiently across the borough
- Ability to contribute own ideas and solutions to the team
- A good level of written and spoken English and grammar, numeracy, attention to detail with high level of accuracy
- Alignment to our organisational values
Please return your CV and completed questions by Thursday 4th July 2024 (10am).
You will be advised if you are shortlisted and informed of the interview date which will take place on either 23rd or 26th July (mornings). If you have not heard from us by Tuesday 16th July, please assume your application was not successful, we are unable to provide feedback on applications which are not shortlisted.
BVSC exists to promote voluntary and community action as a means of improving the quality of life for people in Bexley.
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The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Senior Campaigner
Job Description & Person Specification
Reports to: Director of Campaigns
Salary: £43,200 pro rata (£34,560 per annum for 4 days a week)
Contract: 4-5 days per week (30-37.5 hours), with flexibility over working hours (core hours 10.00-16.00).
Start date: As soon as possible.
Location: This role is based in London at our offices in Tottenham Hale, with possibility of hybrid working at home and in the office (minimum attendance in the office is 1 day per week on average.)
Duration: 12-month initial contract, with the possibility of extension subject to funding.
Anti-oppressive statement: Feedback is actively seeking to move through an anti-racist and anti-oppressive journey in every aspect of its work. We acknowledge that the environmental sector is less open to people from under-represented backgrounds, and we are strongly committed to identifying and correcting where we may be perpetuating patriarchal, white supremacist values and other forms of oppression in our organisational culture, partnerships, and community work. We especially want to hear from you if you feel that you have lived experience of power structures preventing you from accessing opportunities like this.
ABOUT US
Feedback is a UK- and Netherlands-based campaign group working for food that is good for people and planet. We want a world where:
• All people have secure access to delicious, culturally appropriate food that is nutritious and does not cause environmental harm
• Global supply chains, farming and fishing contribute to food sovereignty, good livelihoods, mitigate climate change and enable nature to thrive
• Communities have agency to create food economies that are inclusive, equitable, resilient and celebratory
To meet these objectives, we carry out the following activities:
• We delegitimize corporations
• We ideate and advocate for policy change and regulation
• We nurture community agency
• We widen our circle of allies
• We change culture and public discourse
ABOUT THE ROLE:
This is an exciting role for an experienced campaigner (5-7+ years) to lead the design, development and delivery of a new campaign exposing the food security, environmental, climate, health and human right abuses and global injustice issues linked to the production and use of synthetic fertilisers.
CORE RESPONSIBILITIES:
1. Working closely with the Director of Campaigns, the Executive Director and other senior colleagues, lead the design and development of Feedback’s new campaign on industrial, fossil-fuel based agriculture reliant on synthetic fertilisers, formulating robust and striking policy positions and campaign asks that will result in socially equitable outcomes. During your first three months at Feedback you will:
a. Create an internal knowledge base on key aspects of fertiliser production and use based on a comprehensive review of the relevant technical and scientific literature;
b. Conduct supply chain mapping and scoping on corporate structures, ownership and market dynamics;
c. Build a network of allies supportive of our core objectives;
d. Build understanding of the interface between the livestock and fertiliser agendas.
2. Project manage implementation of Feedback’s fossil agriculture/ synthetic fertiliser campaign, which we currently plan to launch at COP29 in Azerbaijan;
3. Undertake research and analysis and produce high quality written campaign materials including reports, briefings, factsheets and open letters;
4. Produce written content for Feedback’s social media channels (e.g. blogs, posts);
5. Monitor key market and political/regulatory developments;
6. Build strategic relationships with journalists and represent Feedback in the media;
7. Engage at senior level with corporate executives and institutional representatives;
8. Represent Feedback at external meetings and conferences to engage and influence decision makers;
9. Participate in civil society coalitions and build a strong and effective network of like-minded organisations supportive of our work;
10. Commission research and manage external contractors where required;
11. Track and evaluate campaign impact;
12. Manage campaign budget and provide updates on campaign highlights to donors as required.
PERSON SPECIFICATION
Essential requirements:
· Knowledge of global food systems and/or global energy systems issues and ability to quickly master a technical brief;
· Experience working on a global campaign;
· Experience working with the media;
· Excellent writing skills and confident public speaker;
· Ability to work autonomously;
· Flexibility, an appetite for teamwork and a learning mindset;
· Ability to attend Feedback’s office in London with minimum attendance of 1 day per week on average, and to undertake occasional international travel.
· A commitment to the objectives and core values of Feedback - Collaboration, Celebration, Audacity, Solidarity, Impact.
· A commitment to Feedback’s vision of a food system that regenerates nature and sustain us all on a fair basis.
· A commitment to Feedback’s anti-oppression work.
HOW TO APPLY
Please apply via Charity Jobs with a CV and cover letter (no longer than 2 pages) explaining how you meet the person specification and why you would like to work at Feedback. Please view the full job description and person specification for more information.
Deadline to apply: 9am, Thursday 11th July 2024
Successful candidates for interview will be notified by Thursday 18th July 2024.
Interviews will be held on Monday 22nd July 2024
Please apply via Charity Jobs with a CV and cover letter (no longer than 2 pages) explaining how you meet the person specification and why you would like to work at Feedback. Please view the full job description and person specification for more information.
Deadline to apply: 9am, Thursday 11th July 2024
Successful candidates for interview will be notified by Thursday 18th July 2024.
Interviews will be held on Monday 22nd July 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose
Amparo is a nationwide Suicide Bereavement Postvention Service, providing practical and emotional support to people bereaved or affected by suicide. Thanks to additional funding granted between summer 2024 and the end of February 2025, we are hiring exciting new posts within our Amparo service in Southampton, Hampshire, the Isle of Wight and Portsmouth (‘SHIP’).
Research has indicated that 10% of people affected by suicide bereavement attempt to take their own lives. People who are neurodivergent, from ethnic minority backgrounds, and/or part of the LGBTQ+ community face an even greater risk of suicidal thoughts, feelings and self-harm compared to the rest of the population.
We currently have three Outreach Suicide Bereavement Liaison Worker roles available to support people from marginalised and disadvantaged communities following bereavement by suicide. We are also currently recruiting for an Outreach Team Leader (please see our website for details).
The successful candidates will ensure the Amparo service in Southampton, Hampshire, the Isle of Wight and Portsmouth reaches vulnerable and marginalised people who may have faced barriers and challenges in accessing support and healthcare elsewhere. The new team will create a safe space where diverse communities are welcomed, listened to, respected, represented and supported with culturally-appropriate services.
We are looking for candidates with the confidence to represent Amparo and Listening Ear with knowledge, positivity and professionalism. The successful candidates must have a passion for ensuring equality of access for marginalised people and will have prior experience in breaking down barriers, either in a professional or voluntary capacity. The Outreach Worker posts have been made possible through short-term funding available until the end of February 2025. For this reason, they are offered as fixed term contracts which may be extended if further funding is granted, however this cannot be guaranteed.
Hours
Listening Ear is hiring three Outreach Workers, specialising in reaching LGBTQ+ communities, ethnic minority groups and neurodivergent people. Each part-time position is being offered as two-three days per week, in line with available funding, however hours can be negotiated during the recruitment process. We recognise that each community is not a homogenous group and that candidates may have intersectional lived experience, skills and interests. For this reason we welcome applications for alternative hours, including any who may wish to express interest in multiple roles.
Equality, Diversity & Inclusion at Listening Ear
Through effective governance and management we are committed to:
- promoting equality, diversity and social inclusion amongst our clients, staff, and partners and all those we work with;
- challenging and eradicating discrimination wherever we encounter it on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation;
- treating everyone with dignity and respect at all times;
- providing responsive and accessible services that meet individual needs;
- reviewing and auditing our equality, diversity and inclusion activities;
- ensuring we keep our approach up to date with changes in society, legislation and regulation.
We take seriously our legal duty to provide all our services and employment opportunities fairly and without discrimination, and we keep to all relevant codes of practice.
Interviews
Interviews will be held virtually, on Microsoft Teams on Wednesday 31st July or Friday 2nd August. The panel will feature our Head of Amparo and a maximum of 2 other staff members, lasting no longer than 1 hour.
Why Listening Ear?
- Face-to-face training, induction and warm welcome provided at our headquarters in the North West to meet colleagues and welcome you to Listening Ear
- Values-driven organisation supporting vulnerable people across England
- Work within a BACP-Accredited Organisation that delivers support recognized by the Support After Suicide Partnership and Public Health England as best practice
- Annual Training and CPD Allowance to support growth and career development
- We support flexible home working practices and you will be supplied with an iPhone and laptop, plus a DSE Assessment during induction to support safe and comfortable home working
- Access to free and confidential counselling provided through LE’s Insurance Provider, to support staff welfare
- Pension contribution at 3%
- Daily informal communications with colleagues via remote platforms
- Annual festive celebration with colleagues
Ready to apply?
Please visit our website to read the full job description and personal specification. Applications will consist of an up-to-date CV along with relevant application form before 10am on Monday 29th July. Please note that we will be shortlisting continuously until this date, and reserve the right to close the post early. We therefore encourage you to submit your application as soon as possible.
This is an exciting new role in the Fundraising Team. The Digital Fundraising and Engagement Manager will play a key role in enhancing the charity’s online fundraising presence, leveraging our digital channels to drive awareness of the impact, and the need to engage both existing and potential supporters in fundraising initiatives and putting the donor at the centre of what we do.
The Digital Fundraising and Engagement Manager will lead, and project manage online appeals and campaigns, sometimes alongside offline campaigns each year and will be key to improving the way the charity fundraises digitally through both fundraising and awareness.
You will help the team offer outstanding supporter care and a seamless user experience, engaging in the organisation to maximise lifetime value.
You will work closely with the Head of Fundraising, the Fundraising Team and the Communications Team.
The client requests no contact from agencies or media sales.
We’re looking for an enthusiastic individual with legal experience to join us as a Paralegal/Legal Adviser and provide the support we need to help us deliver an effective local service. This is an exciting opportunity and you will play a key part in standing up to the housing emergency.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the Team
Our Legal team is based around England and is made up of over 100 people, delivering housing advice and litigation services for our clients. Working closely with other teams in Shelter Services, we take referrals from them including certified litigation work, controlled work and Housing Possession Court Duty Schemes.
Shelter Merseyside has been providing housing advice and support services to local people for over 20 years, helping those facing bad housing and homelessness. The Hub work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation. You will be working alongside the Housing Rights Workers, Management and Administration teams, Community Organising and Lived Experience Teams to bring about systemic change locally.
About the Role
This is a great chance to help us ensure we provide our clients with a full service. You will assist our solicitors to maintain an active caseload to enable homeless people, as well as those with housing and related problems, to enforce their rights. Your role will be varied and will include taking instructions and witness statements, drafting letters, making applications, providing court representation. You will also ensure time recording and income targets are met.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
You will need a sound understanding of litigation work and be able to carry out legal research, with the ability to provide a good standard of professional service and client care. You enjoy collaborating as part of a team, respond quickly and positively to change and are not afraid to challenge the status quo and introduce new ideas when appropriate.
What's more, you will have excellent communication skills - having taken the facts into account, you are able to communicate your thoughts clearly both in writing and face-to-face. Housing law experience and Legal Aid/ CCMS would be an advantage. Proficiency using case management systems, and time recording will be needed, as well as the ability to manage your time and workload.
Any applications submitted without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Victim Liaison Officer to join the Lancashire team in Blackpool, working 25 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
Victim Support have been successful in securing funding for the delivery of Drive. Drive is an innovative national framework that aims to improve the lives and safety of victims and children affected by domestic abuse by holding high-risk perpetrators to account. This involves the identification and targeting of high risk/high harm perpetrators and combines case management with a co-ordinated multi-agency response.
This role is based from our Blackpool Office, delivering a service that covers Blackpool, Wyre, Fylde, Lancaster and surrounding areas. You will be eligible to apply for Hybrid working (2 days per week from home) after successful completion of your probation.
The Victim Liaison Officer will act as the conduit between Independent Domestic Violence Advisors (who support high risk victims of DA) and Drive Case Managers (who support perpetrators) to ensure that risks posed to victims are assessed and information is shared in order to minimise that risk. You will be responsible for:
- Contacting victims to conduct risk assessments, safety planning and referrals to IDVA and other services as appropriate.
- Supporting clients to understand the purpose of Drive and assist them in recognising the features and dynamics of domestic abuse present in their situation.
- You will be a key member of the perpetrator panel. You will research and gather information to present the views of victims and the risks posed to them in order for risk to be managed and mitigated where possible.
You will need:
- An in depth understanding of domestic abuse, risk assessment and risk management including experience of working with victims of domestic abuse.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Have theoretical, practical and procedural knowledge of civil and criminal justice remedies for victims of domestic abuse and their children
- Empathy and a genuine desire to help and support victims of domestic abuse
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required and you will need to pass police vetting.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities.
VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.