Social Care Jobs

Our client, a leading London university, is looking to appoint a temporary PhD Programme Manager to cover sick leave. This role holder will be responsible for the day to day operation and delivery of the PhD Programme.  The purpose of this role is to manage the student life cycle from admission to graduation, through student management and progress monitoring, pastoral care, and ensuring the quality of the student experience.

This post will start as soon as possible, and run for 3 months in the first instance. You will be required on site 3 days per week (Monday, Tuesday, Thursday), and the remainder remote.

Key duties will include:

• Contributing to the development of operational plans for the delivery of the PhD Programme.
• Creating policy documents, course information and/or best practice guides, liaising across teams to gather data and ensuring that guidance and regulations are kept up-to-date and contribute to the delivery of high-quality learning interventions.
• Monitoring the completion of standard processes and activities to ensure regulatory compliance.
• Ensuring that students are Visa compliant

This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.

If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format.
 
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Funded by London Borough of Waltham Forest, the project seeks to support the most vulnerable families in the borough, working closely in partnership with the Early Help team.

The role will be supporting families, mainly at local Children and Family Centres across the borough, in relation to stabilising their finances which will mainly involve debt and benefit issues and support with financial capability. 

The post holder will support clients to reduce and/or better manage personal debt and maximise benefit entitlement. They will deliver services in a variety of ways including one to one, drop in and by appointment at outreach in Waltham Forest. All channels will be utilised to deliver services and an assessment will be made of the level of support required including providing casework support.

Yeldall Manor is a Christian recovery centre for men wanting to overcome their addiction problems. We have created this new part-time position to provide consistent and professional HR support to the organisation, bringing together various roles currently undertaken by a few different staff members.

The role will suit someone who can work under their own initiative (after training in our charity practices), experienced in overseeing the employee journey from recruitment and retention to departure. You will act as the first point of contact for HR-related queries, and ensure that the charity is compliant with all relevant legislation. This will involve dealing with all employment matters, building robust policies & procedures, and implementation across the organisation. You would also be responsible for preparing the staff rota and all related administration. We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities. Please see the job description for full information about this varied post.

As a small charity (c. 35 staff including part-time and casual workers), the role will require balancing practical and administrative tasks with management responsibilities. We anticipate that you'll be based in the office for at least two days out of the three days/24 hours worked per week. This is in a lovely rural setting near Twyford (Reading) and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are ultimately helping. They inspire and motivate us just as much as we seek to encourage and support them. 

As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

£48,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Programmes Adviser, focusing on Climate, Environment and WASH.

The role works with a team of 10 Programmes Advisers focusing on each of UNICEF’s programmatic priority areas to support fundraising, communications and advocacy as part of our work for children in emergencies.

We are looking for a candidate with demonstrable experience working with and within international organisations with a human rights-based imperative, and ideally in the area of climate adaptation and resilience, environmental sustainability, or Water, Sanitation and Hygiene (WASH). You will be compassionate, articulate, comfortable working to tight deadlines and skilled at working with a diverse group of stakeholders. You will be experienced in relationship building across borders (and online), able to lead or contribute to team activities as the need arises.

Some out of hours working is required of this role.  

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Thursday 11 July 2024.

Interview date: Tuesday 6 August 2024 via MS Teams.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London (change to Scotland address if appropriate) and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

This is an opportunity to join Refuge as People Data and Reward Assistant (Part-time).

In this role the key responsibilities will be supporting the delivery of accurate and timely processing of the monthly payroll including the implementation of the annual pay award and employee benefits. The post holder will also be responsible for supporting broader team activities associated with the development of the HR system and pay and reward strategies. You will be able to deliver a responsive range of effective, compliant and customer focused people services that contribute to an inclusive culture, enabling colleagues to sustain high levels of performance and helps Refuge to achieve its Strategic Objectives, and be a great place to work. 

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow. We make a difference to the lives of people coming to us for support, by delivering high quality advice service which reflects community issues and needs. Thanks to our amazing team of staff and volunteers, we support over 10,000 clients a year through our face to face, phone and digital services.

To sustain our team and complement the work we do, we require an experienced Money Adviser to:

• give debt and income maximisation advice, assisting in particular clients who are Thames Water customers;
• tap into Thames Water schemes and support for clients in financial difficulty;
• help clients take positive steps to reduce and manage their debts, acting on their behalf when required;
• evaluate the most suitable debt options and strategies, while maximising incomes;
• negotiate with creditors, including bailiffs, landlords and the Council tax Office, to prevent further action and charges;
• help clients avert possession action for rent and mortgage arrears.

We will offer the right candidate a generous salary with benefits such as annual season ticket loans, cycle to work scheme, generous annual leave and the opportunity for career development within the organisation. You will be part of a warm and friendly work culture where opinions are valued.

Please note:We are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled; therefore if you are interested please submit your application as early as possible.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Closing date: Monday 29 July 2024
Interview date: To be arranged with the candidates

Are you looking for new role to gain hands-on experience in the non-profit sector? Do you have natural curiosity, ability to self-lead and vibrant faith? At TLG we're excited to bring an excellent opportunity for recent graduates to develop key skills and contribute to impactful programmes. With continuous learning, early responsibility and varied experiences, this graduate opportunity is a great way to start a successful career whilst making a real difference.The role and learning is designed to stretch and challenge you, while providing the skills and experience to help you progress your career and contribute to TLG's continuing success.

You will have unique involvement in key aspects of TLG - building on your own indiviudal passions, skills and interests.  We're looking for someone with the potential to develop into a senior leader at TLG who may be a graduate with one to two years current work experience. You will be looking for the next step in your career and will have the humility, emotional intelligence, faith and drive to make a real difference to children and families. 

The role will be predominantly based within our Fundraising, Partnerships or Executive Support team to maximise career development and understanding of the sector but will also involve spending time within different departments, teams and external partners.  This will incorporate diverse experiences that could range from liaising with funders, leading new projects, exec suppport through to involvement in strategic development.

TLG is a Christian charity hence, we are looking for individuals with a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Closing Date: July 19th

Initial Online Interviews: July 23rd 

Final In Person Interviews: July 30th 

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section when you click through to our prortal and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**

BENEFITS 

• 28 days holiday + Bank Holidays
• Life Assurance x4 of basic salary
• Income protection scheme
• 8% employer contribution pension scheme
• Flexibility

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING
 
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.   

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive Senior Corporate Partnerships Officer to join the Private Partnerships & Philanthropy team.

ROLE RESPONSIBLITIES

• Account management of a portfolio of high value partnerships, providing first-class relationship management and maximising value, including financial, advocacy, pro bono and in-kind support. 
• Work with existing corporate engagement products and support the development of new employee fundraising ideas. 
• Research new trends and innovations and emerging areas of interest for corporate partners.
• Act as team lead for quarterly corporate e-newsletter.
• Remain flexible and quickly respond to emergency situations, identifying and responding to fundraising opportunities.
• Support a calendar of cultivation and stewardship events and identify visibility opportunities for UK for UNHCR.
• Collaborate with UK and international Private Partnerships & Philanthropy colleagues where possible to strengthen engagement with partners and prospects across channels. 
• Support Senior New Business Officer with prospecting, research and cultivation in designated sectors.
• Maintain up-to-date and accurate data on donors on Salesforce and SharePoint

 
PERSONAL ATTRIBUTES AND EXPERIENCE 
Essential Experience

• A track record of stewarding and maximising multi-year corporate partnership(s), preferably within the charity sector.
• A track record of devising and delivering bespoke and engaging partnership fundraising plans and campaigns to increase income.
• Experience of communicating complex themes and subjects to a variety of audiences, written and verbal.
• Experience of event management and co-ordination to engage corporates and their employees

Essential Skills/Knowledge  

• Ability to act proactively to identify new engagement and fundraising opportunities.
• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment.     
• Good attention to detail, strong ability to proof-read and pick up inconsistencies.
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
• Strong presentation, communication (written and verbal) skills, and interpersonal skills.
• Excellent stakeholder and relationship management skills. 
• Strong Microsoft Word, Excel, PowerPoint, Project skills.

Desirable Skills/Experience

• Managing corporate partnerships with the retail/consumer-facing sectors.
• Managing gift-in-kind donations.
• Building a new business pipeline and successfully securing new income.
• Experience of working in a complex, multi-stakeholder environment.
• Passionate interest in refugee or broader charity sector, and the drive to further your fundraising knowledge. 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised. 

What else?
Wellbeing

• 28 days’ leave per annum plus bank holidays (or pro-rata for part time).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Hybrid and Flexible Working.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development 

• Comprehensive training and continuing development opportunities.
• Individual training budget. 

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. 

Closing date: Sunday 14 July 2024

Interview dates: 18 and 22 July 2024 (first round), and w/c 29 July 2024 (second round).

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us on the email address on our online portal. We will make every effort to respond to your request for assistance as soon as possible.

Senior Quality Assurance Officer

Location: Remote (UK based) with travel required

Salary: £34,200 (Grade 4) per year (plus Inner London Weighting of £3,483.94, if eligible)

Length of contract:  Fixed Term Contract 12 months

Hours per week: 37 hours per week – some flexibility required around the standard working pattern due to site visits etc.

Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.  

Who are Women’s Aid?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

Purpose of the Senior Quality Assurance Officer role: 

As Senior Quality Assurance Officer, the successful candidate will play a pivotal role in conducting and innovating Women’s Aid’s National Quality Standards (NQS) offer for member services. Sitting within Women’s Aid’s busy Membership Team, the postholder will successfully lead in supporting member services to continually improve and evidence good quality specialist responses to survivors’ needs in local service provision and will support the internal team alongside external consultant assessors to deliver a strong quality framework that reflects the diversity, and complex work of our members.  A key time for Women’s Aid to connect our policy work, our membership and our strategic campaigning work around the standards that fully represents the unique value of the membership body. 

Key duties and responsibilities of the Senior Quality Assurance Officer:

• To be responsible for the coordination of delivery of Women’s Aid National Quality Standards assessments including ensuring assessment processes are completed in a timely manner. 
• Scheduling Quality Assessment Panels including recruitment of panelists. This will include responsibility for ensuring terms of reference are fulfilled and ensuring potential conflicts of interest are identified and addressed. 
• Presenting assessments to the Quality Assessment Panel in the unavoidable absence of the assessor and notetaking including recording outcomes, actions and decisions where required.
• To support the Chair of the Quality Assessment Panel in conducting panel meetings and highlight areas of risk or conflict to the Chair in advance of meetings.
• Be first point of contact for dealing with appeals and complaints, managing low to middle-risk complaints and escalating to the Membership Resolution Manager as required for high risk complaints. 
• Responsibility for allocation of assessments to internal and consultant assessors ensuring target dates are met and operational considerations, such as location and conflict of interests, are considered. 
•  To conduct quality standards assessments of domestic abuse services, including reviewing evidence, making site visits, writing assessment reports and presenting cases to the Quality Assessment Panel.
• Review of assessment reports for quality, adherence to standards and consistency prior to presentation at Quality Assessment Panel, including giving feedback to the assessor and ensuring this is actioned.
• Develop a clear strategy and delivery plans to support the sustainability and growth of the Women’s Aid National Quality standards including supporting increase of income-generation activities.
• Line management of Quality Assurance Officer including day-to-day support, supervision and appraisal activities.
• To work across WAFE to promote the Women’s Aid National Quality Standards to commissioners and government as the ‘gold standard’ quality framework for services working with women and child survivors of domestic violence.  

What we are looking for in our Senior Quality Assurance Officer:

• Knowledge of quality frameworks appropriate to domestic violence services.  
• Knowledge and proven experience of the principles of quality assurance and good practice in delivering accreditation processes.   
• A very good understanding of the experiences and needs of women and children affected by domestic and sexual violence and violence against women and girls and the intersectionality that impacts this
• Thorough understanding of the role of specialist services supporting women and children at risk of violence against women and girls   
• Experience of writing and producing briefings and reports   
• Experience of planning, delivering and managing projects within a set timeframe and with clear outputs.  
• Experience of providing and/or managing direct services to survivors of violence against women and girls.   
• Excellent verbal, written and computer literacy skills.   
• Ability to analyse complex information and identify the implications for women and children affected by domestic violence and the services supporting them.  

Benefits of joining us as our Senior Quality Assurance Officer include:

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
• Valuable Pension Benefits: a generous 7% employer contribution.
• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
• Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England

How to apply? 

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
• Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).

NB:

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
• All posts, including remote posts, must be based in the UK.
• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
• Please read our Single Sex Statement on our website
• Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.  Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

We are seeking an experienced Corporate Partnership Manager to join Action Against Hunger UK’s Corporate Partnerships team. The position holder will report to the Senior Partnership Manager and be responsible for leading the development and delivery of global and national partnerships, with a suite of partners worth c£750,000 per year. The postholder will have a proven track record of growing corporate income, with expertise in leading the management of both commercial and strategic partnerships. They will also be comfortable and confident building relationships with senior management and influencing to ensure partnership success and alignment with Action Against Hunger’s ambitions.  This role is predominately an account management post.  For more detailed information on the role, please download the attached pdf Job description.

Closing Date: 12-Jul-2024 23:30.  Interview Date: 22-Jul-2024

Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.

• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.

We are recruiting for Project Support Officer for a FTC for 12 months for an independent charity. Working in the Procurement and Programme Management Office, the Project Support Officer role will provide administrative support to the delivery of the charity's portfolio of programme and projects and business operations activity

Hybrid working

The Role
The Project Support Officer will provide administrative support to the charitys portfolio of programs and projects.
You will assist in the coordination of internal and external programs, applying effective project management methodologies.
The role involves supporting the commissioning process, including the creation of business cases and assessment of bids.
The Project Support Officer will also be responsible for contract management and evaluation of externally commissioned activities.
They will facilitate the involvement of people with Lived Experience of Gambling Harms in shaping the organisations work.
Secretariat support will be provided to advisory panels, program boards, and steering groups.
The role includes organising and delivering events, seminars, and workshops.
You will ill develop and maintain relationships with delivery partners and external stakeholders.

The Candidate
The essential knowledge and experience required for the role include understanding project management methodology, producing project documentation, providing customer care, and setting up processes.
The required skills and abilities include the ability to work on multiple projects, excellent IT skills, effective communication, and the ability to build strong relationships.
Desirable qualifications include PRINCE2, Agile Project Management, and Managing Successful Programmes.
General requirements include a commitment to continuous professional development, adherence to equal opportunities and diversity, and eligibility to work in the UK.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Prospectus is delighted to be partnering with the Charities Aid Foundation as they look to recruit a Private Client Manager. Registered as a dual charity in the UK and the US, CAF works closely with citizens across the world to maximise their financial efficiency when giving to their preferred charities.  
       
They are now looking to welcome on board a Private Client Manager to manage a portfolio of high net worth individuals, building strong relationships and educating clients on the work their charity partners are doing. This is an excellent opportunity for candidates looking to break into the charity sector by managing donors and charities across the world. Familiarity with, and experience in, the charity sector is desired but not essential.  
       
Reporting to the Senior Private Client Manager, you will primarily be responsible for the account management of major gift donors seeking assistance in their philanthropic endeavours. When developing new business, you will explain and sell the charitable services to individuals, grantees and business leaders against sales objectives, which are financial, activity and behavioural based. The Private Client Manager will also be responsible for updating the Board and management committee on business development progress and account management highlights.   
       
This is a fantastic opportunity to network with major donors and both domestic and international charities, provide excellent customer care, and learn extensively about the beyond profit sector.    
       
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Rhiannon Mehta.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

Reporting to: Director of Services

Salary: up to 50k based circa on capabilities and experience

About Mind in Tower Hamlets, Newham and Redbridge

Mind in Tower Hamlets, Newham & Redbridge is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.

Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported.

We provide support services- including for those in crisis, to raise awareness and deliver activities, groups and events through our work in Tower Hamlets, Newham and Redbridge. We work closely with other organisations to ensure we deliver a high-quality and diverse range of services to people in the local area.

About the Role

The Head of Services will be responsible for overseeing the effective delivery, performance, and quality assurance of a range of our mental health services in Tower Hamlets, Newham, and Redbridge.

Working closely with the Director of Services and other key stakeholders, you will inspire and lead a team of Service Managers and coordinators, providing them with the guidance, encouragement and support needed to deliver high-quality services.

This key role focuses on continuously improving services and keeping our service users at the centre of everything we do, with innovative approaches to meet their changing needs. Your leadership will be crucial in building strategic relationships with partners and stakeholders, improving service delivery, and promoting collaboration across the board.

Moreover, as a Designated Safeguarding Officer, you will lead the highest standards in ensuring the safety and protection of service users, providing expert safeguarding guidance, supporting staff, and liaising with external agencies when necessary.

About you

We would love to hear from you if you have:

• A track record of developing high-performing teams and managers
• Experience working in a service delivery organisation
• Expertise in managing and developing a service, and its processes, procedures and policies
• A track record in developing new service models and expertise in contributing to tender submissions
• Experience in developing and reviewing policies and strategies
• Expertise in collating and producing high-quality contract monitoring reports
• The ability to rapidly form and sustain a trusting relationship with service users/carers, peer support workers, staff and professionals
• A sound knowledge of best practice in case recording
• An ability to resolve complex issues and manage change positively
• An inspiring leadership style, with the confidence to make decisions
• Adaptability in your approach to respond to the diverse and ever-changing needs of our staff and stakeholders

The closing date for applications is Thursday 18th July at 23.59hrs

If you would like to discuss the role before applying, please feel free to contact Emmanuel from Diversifying Group 

Our Commitment

MindTHNR is committed to being an Anti-racist/Anti-discriminatory Organisation – we are advocates for racial justice and equality for all members of our community. We will continue to listen, learn, and keep taking action to influence change. This is not a tick-box exercise for us, this is for our community, this is for our staff, this is for all those who have faced inequity and inequality based on their gender, sexuality, ethnicity, religion, disability, and age. We may just be starting, but we won’t stop!

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible.

We have a rare opportunity to join our team in a key strategic and operational role as Programme Manager. Working as part of a Collaborative, Responsive, Enterprising, Playful and Reflective team (Our Values!), you will lead and develop our projects and programmes with young people and adults for the South London communities we serve.

We believe that music and media, delivered in a socially and culturally relevant way, have the power to positively change and shape people’s lives. Our purpose-built 3-story base in Brixton houses recording studios, a band rehearsal space, a production suite with top industry standard tech and software. Our work takes place mainly onsite with some community-based work in hospitals or at events.

This opportunity comes at a really exciting time for Raw Material. We are soon returning to our own building which by the end of 2024 will be refurbished via a £1.1m capital fundraising campaign to improve our operational capabilities and develop income generation opportunities and new facilities for the community, with a coworking offer and an increased hires and events programme.