Social Care Jobs in London, Greater London

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness Service in Westminster.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

As a Support Worker, you will have a caseload of customers, for which you are responsible. You will provide support to these customers to help them develop the life skills they require to meet their assessed needs. This will include providing physical, domestic, emotional, and social care. You will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. This includes supporting vulnerable people living in a variety of different tenures to manage their tenancies / licences and move towards greater independence within the community, by providing a flexible and individually tailored support package.

The service, Edward Alsop Court, offers specialist support to homeless men across a range of areas including re-offending behaviour, mental health issues, physical health needs and substance misuse. Edward Alsop Court implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience. Staff receive monthly reflective practice and debriefs after any serious incidents. We have an on-site Psychologist 2 days per week, An on-site Social Worker 1.5 days per week and a Nurses Clinic on-site 4 days per week. With a GP clinic once a week in the service. We also have external support from Turning Point and CGL to support our customers with their substance misuse.

The working patterns included in this role are early shifts 7am-3pm and late shifts 1pm-9pm. This involves working 2.5 weekends of 7 weeks rolling rota.
No night shifts required.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website jobs.lookahead.org.uk and search for the reference REQ005821

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

Approachable and open behaviour

Prefers working as part of a group or team

Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Has a practical and logical mind and is naturally well organised

Thrives on change and enjoys dynamic diverse environments

Is confident with high levels of self-esteem

Is respectful, articulate, and sensitive in style of communication

Is essentially customer-focused

Is motivated towards excellence and improvement of personal performance with a can-do attitude

Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Typical qualifications from none to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
May have little or no previous relevant sector work experience. Look Ahead values experience of applicants who have used our services or those like Look Ahead services

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Support Worker to join our Antill Road Day Service in Tower Hamlets.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Antill Road is a day service for adults and young people with a range of complex needs including severe learning and physical disabilities, complex healthcare and behavioural needs. In your role as a Support Worker at Antill Road, you will be required to support our customers to take part in a range of fulfilling and meaningful daytime activities both at Antill Road and in the community whilst ensuring that their health, wellbeing and educational needs are met. This will include providing physical, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This working pattern for this role is Monday - Friday, 9.00 - 17.00.

For a full job description, please visit our website jobs.lookahead.org.uk

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Supporting people with complex disabilities to take part in a range of learning, leisure, health and wellbeing-based activities during daytime hours, with some occasional flexibility required on an out of hours basis
Supporting customers to access leisure and learning-based opportunities both at Antill Road and in the community in line with their individualised activity plan
Supporting each customer in the delivery of their prescribed health, physio, nutritional and sensory routines with guidance from / in partnership with external healthcare professionals
Partnership working with a range of stakeholders including families, healthcare professionals, external personal assistants other support agencies to maximise outcomes for customers
Providing support around personal care and mobility as well as the moving and handling of customers with physical disabilities / wheelchair users
Maintenance of accurate and detailed paperwork for each customer's support file
Participation in support planning and risk management, as facilitated by the lead Support Worker.
Working innovatively and creatively in order to engage hard to reach, chaotic and complex customers.
Observing and monitoring the customer's behaviours, their duration, intensity, as well as factors that may alleviate or trigger the behaviour
Employing superb interpersonal and relationship skills to handle psychological and behavioural changes
Understanding and collaborating with the different support organisations accessible in the community
Presenting and giving feedback to other professionals in a formal setting
Participating in the design and review of behavioural intervention plans
Measuring goals and objectives of behaviour support plans to ensure they are being met
Communicating with families and care managers regarding customer's progress in the absence of management

Supporting customers' physical and mental health

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Experience working with customers with Autism/Challenging behaviour/learning disabilities
Good IT skills
Training or experience with PBS Approach and Capable Environments framework

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes. 

Location: To cover the West Midlands area including Staffordshire, Shropshire, Herefordshire and Worcestershire 

Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the West Midlands area. 

Deadline for applications: 3rd November 2024 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews to be conducted: Early November 

Start date in role: 6th January 2025 

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity. 

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly. 

Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable. 

What we offer: 

• A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year)

• Birthday day off 

• Enhanced sick pay and compassionate leave 

• Death in service benefit 

• Pension 

• Employee Assistance Programme 

• Flexible working 

• A rewarding role with purpose 

• Be part of a skilled, friendly team with an engaged Board of Trustees  

Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.

Specifically seeking candidates with: 

• frontline support service experience 

• a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses) 

• experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities. 

• research and advocacy skills – you will reach out to other organisations to support your cases where required 

• competent IT skills for remote work 

Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma. 

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview. 

A DBS check is required due to the sensitive nature of our service. 

Join us today and be part of the solution!  

About Us

Headway East London is a charity supporting people living with brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their families. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests.

About the role

The Casework Service main aim is to ensure that survivors and families have access to the benefits and support they are entitled to. This means working directly with local authorities and statutory organisations, or signposting to relevant partners.

Through our Better Together project at the Royal London Hospital and Queens Hospital Romford we offer early intervention inside the hospital, so that brain injury survivors and their family can access information, emotional support and assistance.

As a Caseworker you will be working closely with people with acquired brain injuries through our Better Together project, in support groups and in one-to-one casework appointments. You will be providing advice, advocacy, support and signposting.

Principle duties and responsibilities

1. Support people with lived experience of brain injury, families and carers through Casework projects and support groups. This could be in accessing the right benefits, housing issues or gaining the right care moving forward.

2. Take part in our Better Together project at the Royal London Hospital and Queens Hospital Romford. We visit each hospital weekly.

3. Make appropriate referrals to Headway East London services, and other relevant professionals/services.

4. Contribute to events for professionals engaged in working with people with lived experience of brain injury, highlighting the needs of our members and the work we do.

5. Help run our Saturday Social (once a month) which provides a safe setting for members to be part of a community space.

6. Monitor and document on all work undertaken and update our database constantly and efficiently.

Key Relationships - Internal and External

• Operational Staff – Headway East London
• Members/clients families and carers
• External Partners including health and social care providers, litigation professionals and case managers, educational settings and students 

Other

• Apply the Headway East London values and behaviours to every aspect of the role at all times.
• Protect and enhance the interests and reputation of Headway East London internally and externally.
• Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

About the NEL VCSE Collaborative

The North East London (NEL) Voluntary, Community and Social Enterprise (VCSE) Collaborative works closely with the ICB to work together strategically by shaping, improving and delivering services and contributes to the system design and organisational development of the ICB, ensuring Voluntary, Community, Faith and Social Enterprise (VCFSE) contribution.

The leadership group of the seven borough representatives meets monthly and is currently working to develop a VCFSE strategy to raise the profile of the sector and support the VCFSE to work in partnership with the health system to address local health inequalities and improve the health outcomes of the communities in NEL. We are now keen to expand our work and recruit a Chair.

The NEL VCSE Collaborative is committed to our five values:

1. Equity and Inclusivity - Champion compassionate, collaborative, and inclusive multi-professional leadership.

2. Collaborative – Meaningful integration with ICB as a coordinated VCFSE voice

3. Innovative – VCFSE sector contributing expertise in an equitable manner in commissioning, service design and improvement processes

4. Transparent – building trust across sectors and ensuring VCFSE is a valued partner

5. Person and community focused – strengths based approach by championing our people and communities

Purpose of the role

• Provide influential and inspirational leadership to ensure the Voluntary, Community, Faith & Social Enterprise (VCFSE) sector is an equal partner in the North East London (NEL) Integrated Care Partnerhsup (ICP). 
• Develop and maintain excellent relationships with health and social care stakeholders ensuring networks are kept informed of the Collaborative’s progress
• Advocate for the VCFSE sector and mobilise innovative approaches to support the health and wellbeing of NEL community
• To lead the NEL VCSE Collaborative, interfacing with the Partnership Development  Director to drive forward the interests of the NEL VCSE Collaborative and the wider VCFSE sector it represents
• To act on behalf and represent the opinions and interests of the NEL VCSE Collaborative on relevant ICS boards, in particular as the NEL VCSE Collaborative representative on the NEL ICP
• To chair the leadership group meetings of the NEL VCSE Collaborative
• Ensure NEL VCSE Collaborative meetings are planned effectively, conducted according to the principles and agreements in place, and facilitated in collaboration with the Partnership Development Director

Key functions & Tasks (Role Description)

• To lead with compassion and inspiration to ensure strategic influence of VCFSE at system level to better enable integrated working approaches between system leaders and sector partners
• Work with the NEL VCSE Collaborative members to ensure they are effectively represented and actively involved across the structures that form the ICS 
• Together with the Partnership Development Director, produce a quarterly budget report and  regular updates including  emerging opportunities and risks in a timely fashion
• Work with the Partnership Development Director on producing quarterly budget reports
• Lead and work with the NEL Collaborative to identify and communicate strategic and business development goals which are in line with community and ICS outcomes
• In collaboration with the Partnership Development Director, plan and Chair the NEL VCSE Collaborative meetings and ensure relevant business is discussed with clear actions
• Ensure that the NEL VCSE Collaborative leadership group adheres to the Terms of Reference (ToR) and Memorandum of Understanding (MoU) in place and membership is fair and reviewed regularly with actions and conflicts of interest appropriately managed
• Ensure the NEL VCSE Collaborative addresses and incorporates relevant legislation, policies and best practice guidance, including equality and diversity
• Develop and regularly update an effective activity plan with NEL VCSE leadership group members which supports the work of Place Level Groups
• Work with the Partnerships Development Director to provide and promote system-wide communication through a range of media channels

Person Specification

• Demonstrable understanding and experience of the current and emerging challenges and opportunities within the regional Health and Care system and the local VCFSE
• Experience of working with the VCFSE sector at a strategic and senior management level, including championing and advocating on behalf of the VCFSE sector  
• Demonstrate excellent knowledge of VCFSE and healthcare related policies with an understanding of the issues facing the VCFSE at local, regional and national level
• An understanding of the diversity of the VCFSE including grassroots level/micro- organisations
• Experience of leading meetings representing a diversity of views as well as change management processes at a strategic level
• Able to negotiate and influence with the ability to communicate with tact and sensitivity where appropriate. The role will include managing potentially complex and politically sensitive relationships.
• Ability to interpret highly complex information and communicate effectively across multiple stakeholders
• Strategic problem-solving skills, entrepreneurial and open to ideas and opportunities
• Experience of working in partnership with a range of stakeholders in health and social care services

Please see job specification on full details and how to apply. 

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Service in Tower Hamlets.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community and move towards greater independence by providing a flexible and individually tailored support package. The position is in Tower Hamlets at 140 Cannon Street Road E1 2LF and consists of 1 high support building with 20 flats, and 2 low support buildings with 20 lower support flats spread over two sites within close proximity.

The shift pattern for this role includes Earlies 8.00 - 16.00 and Lates 14.00 - 22.00. It also includes working 2 weekends per month.

For a full job description, please visit our website jobs.lookahead.org.uk and search for the reference REQ005827

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night-time routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
Involving customers in the design, development and delivery of the service
Encouraging and enabling tenants to pay their rent and avoid personal debt
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Open to feedback and self development
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Experience working in mental health

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you great at talking to people?

We’re looking for someone to train as a Community Energy Champion to be able to provide energy advice to people in communities.

You will visit clients at home to complete Home Energy Audits, providing information and individualised support, and facilitating access to options which will improve people’s wellbeing and energy security. This will include recommending grants and helping complete applications and forms.  

As a Community Energy Champion, you will deliver face-to-face and virtual energy workshops to parent groups, carers groups, community groups and others. There is also the opportunity to  work with energy and water providers and other organisations to arrange themed workshop sessions.

This role will suit someone with excellent communication, planning skills, time management and an adaptable working style. Applicants should have relevant experience of delivering information and advice to a range of client groups. You must be confident using IT and will be trained to use our client database.

This is a part-time role (22.5 hours) and is 6 month fixed-term (possibility of extension) based at hub in Lewisham but also travelling across South London to carry out community and home visits. Own car would be an advantage.

Apply today!

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous 31 days annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Home-Start Westminster, Kensington & Chelsea and Hammersmith & Fulham (HSWKCHF) is going through an exciting time; we are an innovative team who are creative and wholly committed to giving children and families the very best start in life. We are expanding our team to meet the growing needs of our communities and reach more families in need. This is an opportunity to join our enthusiastic and supportive staff team for a 12-month post (with the possibility of extension subject to funding).

As a Family Support Co-ordinator you will join our team of compassionate, experienced Family Support Co-ordinators, working to build strong relationships with local families facing complex challenges; 

• You will work one-to-one with families to identify their needs, match them to a trained volunteer and regularly review their progress. 

• You will provide on-going support and supervision to skilled, diverse volunteers, and work hard to build and maintain links with referring partners throughout our communities, ensuring holistic support for families. 

• As needs are identified, you will work together with our team of Family Support Co-ordinators to develop and facilitate supportive groups and activities for families. 

Essential requirements:

• Experience of supporting children and families; knowledge and understanding of their needs

• Good interpersonal skills and a positive team player

• Knowledge of safeguarding and the ability to supervise befriending volunteers

• A commitment to anti-discriminatory practice

• Ability to work using your own initiative

If you share our passion for supporting families and have experience in early years, family support or community work, we would love to hear from you! 

We offer a genuinely rewarding and positive work environment with ongoing opportunities for training and development. 

To apply, please download the documents below and return your Application Form and Monitoring Form to us by Wednesday 30th October, 2024 

HSWKCHF is committed to Equality of Opportunity and Diversity. 

An appointment will be made subject to satisfactory references and an Enhanced Disclosure and Barring Service (DBS) check.

Interviews will be held the week beginning 11th November in our Westminster office.

SMART is a vibrant and busy Charity supporting people affected by mental illness. Our main hub is in Chelsea, where we run a number of work and training projects for members to learn new skills; build confidence and; develop a strong network of support. We also work in partnership with members to develop and deliver a programme of social, healthy and holisitic recovery activities in a friendly and enabling environment.  We are looking for a highly organised and experienced administrator who can help us manage all elements of our operations, and provide a welcoming first point of contact to suppliers, referrers and the people we serve. The administrator will be responsible for a small team of members who help with administration work.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Newham.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Working in partnership with the London Borough of Newham and East London Foundation Trust, IBIS House supports people who are medically fit for discharge from mental health inpatient stays but have other barriers to discharge. These may include housing, living skills, accessing benefits or the community, or other interventions and will be on a person-centered basis. The main aim of the service is to provide short-term support to customers to link with longer-term services to reduce escalations in need and reduce inpatient readmission and reduce pressure on inpatient beds.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Building supportive, trusting relationships with customers, and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g., budgeting, cooking, establishing a nighttime routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing customer referrals, completing assessments, and obtaining and maintaining all relevant paperwork
Support planning, including ward management liaison, medication profiles and medication reviews as required, identifying the goals and steps to support customers to manage their own support and risk and ensuring these are correctly documented within Look Ahead's paperwork.
Proactively engaging in learning and development activities to increase knowledge and skills on an ongoing basis
Monitoring and reporting on customer interactions, including escalation of any concerns or changes in customer's presentation or welfare.
To stay up to date with regard to development and research in the mental health field, housing support and in welfare benefits

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behavior
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate, and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can-do attitude
Ability to cope positively with challenging and diverse behavior

What you'll bring:

Essential:

Benchmark Qualification and Experience Level:

Typical qualifications from none to NVQ Level 2 or equivalent - whilst you may have little or no previous relevant sector work experience, eagerness to learn and engage with customers positively is a must.

Look Ahead values the experience of applicants who have used our services or those similar to Look Ahead services.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Live Music Coordinator

We have an exciting opportunity for a Live Music Coordinator in the North of England to support the delivery of live music experiences improving the health and wellbeing of children and adults through the healing power of live music.

This is remote working role in the North of England, so please only apply if you live within a commutable distance of the area.

Position: Live Music Coordinator

Location: Remote based in the North of England (Yorkshire and Humberside, North West or North East).

Hours: Full time, 37.5 hours per week

Salary: £23,400 per annum

Contract: Fixed term contract until end of June 2025, with the potential to extend beyond this date.

Closing Date: 5pm on Friday 8th November

Interviews: TBC

The Role

The Live Music Coordinator will facilitate the delivery of live music experiences across the North of England, improving the health and wellbeing of children and adults through the healing power of live music.

You will work with professional musicians to share live music with people who may not otherwise get to experience it, organising programmes with partner organisations, in line with the organisation’s strategy and operational plan.

You will also support the delivery of the annual programme of live music experiences communicating with hospitals, hospices, care homes and the community. This includes those living with dementia, who have mental health problems, or who are seriously ill.

Main duties and responsibilities include:

• Coordination of the live music programme
• Prepare reports and appropriate feedback to the Live Music Manager and support to the Fundraising and Communications team as per the reporting timeframes required
• Inform the Live Music Manager of progress and developments
• Support the Live Music Manager to manage and deliver services
• Encourage, collate and monitor feedback reports from healthcare centres, participants and musicians
• Ensure effective administration in accordance with the UK-wide system for facilitating and contracting of individual health and care settings and musicians
• Provide copy for publications such the newsletter and Annual Report.
• Support Safeguarding and Health and Safety compliance within geographic area of responsibility

Why join the team?

You will be offered on the job training and support for your development alongside other fantastic benefits:

• Opportunity to work your hours flexibly
• 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
• Employer pension contribution of up to 6%
• Employee assistance programme
• Enhanced Maternity Pay
• Budget for personal development and training
• Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
• Opportunity to help share live music with people who may not otherwise get to experience it. 

About You

You will have proven administration experience ideally delivering a similar provision within health and social care or arts setting and a passion for live music.

You will have:

• Effective communication skills
• Good knowledge and understanding of data protection
• Proficiency in using MS Office and database systems
• Proven ability to form good working relationships both internally and externally with people on all levels

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

About the Organisation

The charity seeks to give joy through live music through the provision of live music sessions for people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.

Their live music concerts are presented by individual or small groups of skilled musicians who have been carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.

The successful applicants will require a DBS (Disclosure and Barring Service) or equivalent check.

The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.

You may have experience in areas such as Coordinator, Events Coordinator, Conference Coordinator, Concert Coordinator, Music Coordinator, Programme Coordinator, Service Coordinator, Marketing Coordinator, Events Administrator, Conference Administrator, Concert Administrator, Music Administrator, Programme Administrator, Service Administrator, Marketing Administrator, Music, Theatre, Arts, Culture, Events, Entertainment, Admin, Administration.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're looking for an experienced, creative, and passionate Senior Youth Worker to join our amazing team at Peer Power Youth. You'll be responsible for leading, delivering and evaluating young people’s involvement in our creative ‘voice and influence’ projects, where you will co-create and work alongside young people in secure settings and the community. You will also have the chance to lead on a specialist area of work within the team.

You’ll be working alongside Youth Worker colleagues to develop strong, trusted and caring relationships with a cohort of young people, and you will ensure that activities are co-created, creative, safe, inclusive, and develop the skills and expertise of the young people involved. This is an exciting role where you'll be out and about working right alongside young people and colleagues to make real change both on an individual and system level!

Reconnect Worker

This is an exciting opportunity to join Depaul for the new development of our Reconnect services in London.

Position: Reconnect Worker

Location: London

Contract: Permanent

Hours: Full-time, 37.5 hours per week

Salary: £29,742 per annum (ILW) plus pension and other benefits

Closing Date: Sunday 20th October 2024

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the Role

Working with the support and guidance of your manager, you will be responsible for delivering our Reconnect, family support and mediation service across the London Region

You will work collaboratively with colleagues across Depaul’s services and with external agencies to reduce family breakdown. You will build and maintain a caseload of clients at risk of, or experiencing homelessness. You will work with clients in a variety of situations, including young people at school who are experiencing a breakdown in their family relationships, those who have been forced to leave their homes and are temporarily staying with our volunteer Nightstop hosts, and those who are now living in our accommodation services.

You will provide a wide range of support and guidance to these clients and their families, aiming to improve understanding and communication, reduce conflict and strengthen relationships, amongst other things. This will include a range of methods, including one-to-one and joint party mediation. Occasionally you may also provide basic guidance to young people and parents regarding their housing options.

With full support, you will be responsible for ensuring effective and safe management of the service on a day-to-day basis, including working in line with all relevant policies, procedures and best practice guidelines, as well as maintaining arcuate and up-to-date records on our database.

Key responsibilities include:

· Work directly with young people aged 11-25, and their families, who are experiencing family difficulties and at risk of homelessness, providing guidance, personalised family support and one-to-one and joint party mediation if appropriate;

· Carry a caseload of 15 – 20 clients per FTE for whom you will be the named keyworker;

· Process referrals from relevant agencies in order to build and maintain a full caseload of clients.

· Work in partnership with young people and their families to complete risk assessments, needs assessments and changes plans and outcome questionnaires to work with them towards measurable outcomes.

· Build strong working relationships with all Depaul colleagues and services across the region, as well as other relevant agencies and local authority teams, to promote the service, build effective referral routes and processes and provide holistic support to young people.

· Maintain clear, accurate and up-to-date records of all aspects of your work, in line with monitoring and evaluation processes and standard operational procedures.

· Work closely with statutory bodies and other agencies to support any relevant safeguarding procedures, advocating on behalf of young people and parents/carers when necessary.

About You

You will need to have the following skills and experience:

· Significant experience working with young people and families in crisis; reflective, creative and solution-focused in your approach and committed to working in an assets-based way.

· To hold or complete a Level 4 Interpersonal Mediation Practitioner’s Certificate (IMPC). Training will be provided if the candidate doesn’t hold the qualification, but training will have to be completed before the end of the probation period.

· Experience of working independently and managing own caseload; self-motivated and able to prioritise tasks and carry out efficient organisation and administration.

· Experience of carrying out risk and needs assessments and support planning for clients.

· Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families.

· High level understanding of professional boundaries and ability to maintain impartiality

· Willingness and ability to travel independently and work from a number of different locations across the London region.

· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

• Death in service (4x Base salary)
• Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Family Support Worker, Reconnect Worker, Support Worker, Social Care Worker, Mental Health Care Worker, Voluntary Worker, Mental Health Support Worker etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Sounddelivery Media is a dynamic charity that seeks to amplify lived experience stories and expertise to address social inequalities. We work alongside people with direct experience of injustice and inequality to advocate for themselves and their communities.

Our Spokesperson Network constitutes a network of media savvy spokespeople, who have direct experience of social injustices. Developed collaboratively with a network of leaders with lived experience, it aims to diversify the voices we hear in the media and make it more representative of the society we live in. Through training, media mentoring, peer support and speaking opportunities, we tackle the barriers that prevent these experts from engaging with journalists who have the power to influence coverage and ultimately drive change.

Members of our network have spoken on all the major news outlets from BBC Newsnight, BBC Radio Four, ITV News, to the Times, the Guardian, places where they can reach audiences of millions and have influenced documentaries and a storyline for a high profile drama. They’ve become part of policy and advisory conversations: APPGs (All Party Parliamentary Groups), Governmental select committees, speaking at Party Conferences and joining advisory panels.

Our work additionally seeks to support the wider charity sector to develop and amplify lived experience stories and expertise themselves. We work closely with charities to help them develop and train their own panels and spokespeople and are currently facilitating Future Voices, a unique spokesperson training programme for migrant domestic workers in partnership with The Voice of Domestic Workers.

About the Role 

This is an exciting opportunity for an experienced media communications professional to join and shape a growing, friendly and flexible charity committed to advancing social justice through transforming representation in the media.

Sounddelivery Media is on the lookout for a dynamic individual with great media engagement know-how, a hands-on approach, strong relations with journalists and a passion to address how issues are represented in the media. Join our growing and impactful team working alongside dynamic leaders and their communities addressing social injustice and social inequalities. Our Media and Community Engagement Lead offers a fantastic opportunity to work closely with an incredible network of leaders.

This is a full time role (although we would consider a 4 day week) with 2 days a month minimum working with the team in London.

Could this be you?

Role Overview:

You will provide strategic support to our dynamic Spokesperson Network of leaders with direct experience of social injustices, through;

Managing our existing media relationships, and developing new ones, to create opportunities for our network of confident public spokespeople to be visible
This role will enable us to increase the visibility and impact of our programme participants and their communities by engaging with journalists, media professionals, and other influential platforms. You will be responsible for broadening speaking opportunities, such as broadcast interviews, opinion pieces, and identifying potential storyline collaborations across various media outlets. You’ll also seek opportunities to feature our network in public forums like TEDx talks, conferences, and other platforms that influence public conversations.

Empowering Network members through training and support to develop and maximise media opportunities themselves.
In addition to media engagement, you will play a key role in empowering our network to create and share their own content. This includes helping participants build confidence and develop skills in content creation (eg vlogs), and pitching to the media, ensuring their voices reach those in positions to drive meaningful change.

Building trusted relationships with lived experience leaders in a ethical, trauma-aware, and holistic way
You will work closely with our community to activate and strengthen our network, driving collective action and amplifying the important issues they are addressing. Building trusted relationships with lived experience leaders is key, and you will ensure that all engagement is grounded in ethical, trauma-aware, and holistic support.

Sharing knowledge with other charities supporting Spokesperson Networks
You will help share what we learn through our work with other charities and learn from them too. Using peer-led sessions to share best practice, challenges and ideas for charities working to amplify the voices of people with direct experience of social injustice.

As a small but growing charity, this is an exciting opportunity to shape the direction of our organisation alongside a supportive trustee board, a dedicated team of four staff, and a group of skilled freelancers. Your contribution will be integral to our mission and the positive change we aim to create.

Who you are

-With a background in media relations and/or journalism at a senior level you are someone who cares about the way issues are framed, reported and covered in the media.

-You’ll be driven by a desire to amplify the voices of those with direct experience of inequality and injustice from diverse communities, and will work closely with them so that they feel safe and supported in sharing their experiences and solutions for change. 

-You are a creative self-starter, happy to work alone but also as part of a small team. 

-You come with ideas to develop this work to have a bigger, positive impact.  This work takes time and is deeply relational. 

-You can adapt the way you work to meet the needs of different communities. 

We’re an equal opportunities employer aiming to recruit from a diverse range of backgrounds. All staff who work at Sounddelivery Media will be asked to have a DBS check.

What You’ll Be Doing –  Key responsibilities:

-Taking the lead on strategic media engagement across all our programmes of work- maximising and creating media and speaking opportunities for our members

-Nurture and grow our network of journalists, updating them about our work and the issues our networks are speaking on through regular and responsive communications

-Supporting our community to feel confident and prepared for interviews, honing their media messages and accompanying them to interviews where appropriate. 

-Regularly engaging our community and being a sounding board to help to develop their ideas 

-Proactively source longer-term opportunities for the issues our community addresses to be more visible in the public eye this could include building relationships with soap storyliners and documentary makers. 

-Support the team on Sounddelivery Media events that increase the visibility of our community and our work

-Support with delivery of media training and coaching on our programmes. 

-Work with the communications team on content- ensuring messaging is impactful in blogs 

-Participate in our peer-led meetings to share our learning and invite guest speakers to share theirs.

-Contribute insights on our media work for reporting to Funders and Trustees

Find the full description of the role in our application pack attached.

What skills and experience you’ll have:

Essential

-Experience at a senior level working in media relations within a charity, journalism or similar.

-Significant experience of developing and maintaining good relationships with a range of journalists and media professionals;

-A sharp understanding of what makes a strong story with experience of pitching stories and ideas to journalists

-A confident communicator with strong written and verbal skills 

-IT literate with multimedia experience – video, audio, visual content (or willing to learn)

Desirable

-Experience of working with people who are using lived experience of social injustice to affect change including excellent understanding of safeguarding and risk management

Why we’re good to work for

-Flexible working in a friendly, supportive environment

-A track-record in this work with great feedback from our clients.

-28 days per year holiday, plus bank holidays

-3% pension contribution

-Access to an Employee Assistance Programme

-A mentor following successful completion of the 6 months’ probationary period working with us

-Training allowance 

-Team wellbeing budget 

Please note that this is a London based charity and our training predominantly takes place in London.

Application process and key dates:

To apply, upload your CV and separate cover letter demonstrating your capabilities in relation to each of the points on skills and experience in the person specification. We will only consider applications with a cover letter. Where relevant, use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.

Our downloadable application pack has more information.

Please apply as soon as possible by submitting your application through our recruitment portal

Weds October 9th  1-2pm Zoom webinar Meet the Sounddelivery Media team, hear more about what this role involves and ask any questions you may have. Register on our website.

Closing date for applications: Monday 21st October 2pm

First interview: Thursday 31st October  (Online)
Second interview: Friday 8th November  (London)

We recognise that the interview dates might not suit all applicants. There is an opportunity to let us know in the application. 

Sounddelivery Media is committed to building an inclusive and accessible environment for people of all backgrounds and communities. We actively encourage applications from individuals of diverse backgrounds, If you require any reasonable adjustments to support your application or interview, please get in touch.

Applicants must have the right to work in the UK