Social Care Development Jobs

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Our Someone Like Me peer support service ensures nobody has to face breast cancer alone. We match people affected by primary breast cancer, as well as their family and friends and those who have inherited an increased genetic risk of developing the disease, with a trained volunteer who’s had a similar experience and can offer support by telephone or email.

Within this new role you’ll contribute to service delivery through sensitively and efficiently arranging Someone Like Me calls, whilst working with the services manager to coordinate day-to-day management of the service. This will include managing a small number of staff members. You’ll also be involved in organising the recruitment, training, and support of volunteers involved in the delivery of the service.

About you

You’ll be passionate about supporting people affected by breast cancer and helping us to improve the support we provide.

You’ll combine excellent organisational, prioritising and communication skills with the ability to work well with people who may be experiencing high levels of distress. You’ll also have experience of managing staff or volunteers, be supportive and motivated to helping us achieve our aims of supporting people affected by breast cancer.

You’ll also be confident in dealing with sensitive and confidential information. You’ll have excellent IT skills and be able to enjoy working both independently and as part of a busy team.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Tuesday 28 January 2025

Interview date Thursday 13 February 2025

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. 

 

Data at Unifrog

The Data team’s goal is to inform every Unifrog decision with data. That includes decisions taken by our teammates, university and employer partners, and those taken by teachers and students who log into the Unifrog platform every day.

Our team goal is ambitious in scale and broad in scope, and achieving it requires a diverse team with different skill sets. Our work includes managing external data integrations, analysing how students use the platform, and managing and developing our Salesforce platform.

 

What you’ll do 

As the Salesforce Administrator, you will maintain and enhance our Salesforce platform. Salesforce is central to our partner management processes and reporting. 

We take great care in maintaining our Salesforce organisation to provide an excellent user experience while delivering smart solutions. Your role will ensure Salesforce is robust and valuable, supporting our sales and marketing initiatives across school, university, and employer partnerships.

Your key responsibilities:

Maintaining our Salesforce platform

• Provide day-to-day support for Salesforce users through Jira and Slack. Improve our use of Jira to support the Unifrog team.

• Manage user roles, profiles, permission sets, and security settings to ensure data integrity and compliance with company policies.

• Build out clear and comprehensive documentation on how our Salesforce platform works, which can be used for sales training and future Salesforce development.

• Work alongside our finance team to ensure accurate and robust sales and commission calculations.

• Monitor the platform's health and identify data quality issues using reports, dashboards and alerts.

• Manage our Calendly integration, ensuring activities are recorded and reported accurately and that supporting documentation is up to date.

Developing our Salesforce platform

• Collaborate with stakeholders to align goals and priorities, gather requirements, define processes, and implement solutions within Salesforce.

• Design and implement automation workflows, validation rules, and custom objects to streamline operations and improve data accuracy.

• Proactively identify process improvement and automation opportunities.

  • For example, implement a screen flow to simplify a sales process.

• Conduct thorough testing to ensure any Salesforce development works as expected.

• Stay informed about Salesforce updates, best practices, and industry trends to recommend enhancements and drive continuous improvement.

 

Working together

Your projects will see you work closely with individuals across the company in our sales, finance and data teams. You’ll work closely with our Junior Salesforce Business Analyst who supports the team with Jira requests and reporting.

You will work closely with your line manager, the Head of Data and Insights, to define strategy and priorities.

You may be required to work alongside external Salesforce consultants.

 

What we’re looking for

• 2+ years of experience as a Salesforce Administrator or in a similar role.

• Proficient in Salesforce configuration, flows, process automation, and reporting.

• Experience with data management tools (e.g., Data Loader, Excel).

• Strong analytical skills and the ability to translate business needs into technical solutions.

• Excellent communication and interpersonal skills.

• An ability to distil complex requests into practical solutions.

• Strong attention to detail, especially when writing documentation and updates to the broader team.

• Salesforce Administrator Certification is preferred but not essential.

 

You will join a team of highly motivated people passionate about our mission of helping students find the best next step for them after school. If our mission and the job responsibilities excite you, and you’re an energetic person willing to learn, we’d love to hear from you.

 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. 

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.
   

Key details
 

• £45,000 - £48,000 per year, depending on experience, plus a share in a company-wide performance bonus.

• Full-time. 

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9:00 am to 5:00 pm, Monday to Thursday, and 9:00 am to 4:30 pm on Friday.

• Work remotely or in our London office.

• Start date: ideally no later than 31st March, although we can be flexible on notice periods.

• We can only consider candidates with the right to work in the UK.

Application process

Deadline: 10:00AM (GMT) on Wednesday 29th January 2025. 

• We may decide to close applications earlier than the deadline. If we decide to do this, we will give all candidates 48 hours notice. We therefore advise that if you are interested in the role, you start your application with us so that you receive all the relevant communications regarding the deadline. 

Stage 1: Application form (~1 hour) ✍️

• i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

• ii. Tell us about a project you’ve completed using Salesforce (or similar) in which you enhanced productivity in the workplace. (250 words)

• iii. How could Salesforce Sales Cloud help Unifrog work with schools and colleges? Please propose one specific idea, explaining which Salesforce features you would use and how they would address our needs. You can read more about how we work with schools on our website. (250 words)

Stage 2: Task (2 hours) ✉️

Stage 3: Video call interview (1 hour) 

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).

• Video call interviews will be held w/c 10th February 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

 

Inclusion and diversity at Unifrog
 

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

Are you an experienced Administrator looking for a new opportunity? Would you like to join our busy People Administration team? We would love to hear from you!

We are looking for a People Coordinator to join our People and Organisational Development directorate on a Fixed Term Contract, due to an internal secondment. You will be part of a shared service team who provide a broad range of generalist HR support and administration across RBL Group.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Working across RBL, Poppyscotland, The NMA and our Care Homes and Care Services, this busy team support a broad range of HR/People initiatives and processes; from onboarding new starters, contractual variations, long service awards and all that comes in between.

This role is a full time position for 9 months, fixed term.

Reporting to our People Administration Supervisor, key responsibilities will include:

- Draft and implement all HR/People related documentation
- Support all People Managers in their responsibilities of the employee life cycle including induction, probation and leavers
- Ensure full right to work compliance for new starters and compliance with any regulatory requirements and professional bodies
- Produce monthly payroll data and ensure accurate and timely completion of payroll and support the resolution and escalation of payroll queries
- Complete all post offer documentation for candidates that have been offered a job at the RBL Group. This includes completing and issuing letters of employment, contracts of employment, start date and addendum letters, reference checks and medical referrals
- Use thorough knowledge of people policies to work with and provide administrative support to the Employee Relations Advisors for attendance management casework

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London, Haig House Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

Making a difference by managing our buildings in pursuit of a vision: serving our church and serving the community, with maximum impact 

We seek an organised and collaborative leader to own the management and maintenance of our recently-modernised buildings. As a church, we use them for worship, outreach and learning e.g. for Sunday services, a Romanian congregation, groups for adults with learning disabilities, LIFE groups and Alpha courses. We also use them in extensive community service e.g. Job Club, night shelter, conversation café, toddlers, holiday club and youth groups, all in pursuit of our vision, mission, and values. In addition, many organisations rent our premises, generating significant income.

You will interact effectively with building users, and lead staff and volunteers to ensure our operations run smoothly. You will be joining a highly-motivated team committed to making a difference in the lives of church members and the wider community.

See Job Description and Personal Specification attachments.

Your role is to help us ensure more senior education leaders within schools, colleges and alternative provision settings use our Guidance, toolkit, research and implementation tools to inform day to day operations and strategic decision making.

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

A big part of the movement that we need to build is in the world of education. We need to inspire and connect with education leaders across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.

Key responsibilities include: 

Developing great relationships with senior leaders and other teaching staff, generating a strong understanding of key education issues, needs and behaviours, and building credibility and trust with the sector.

Creating practical tools and resources that help leaders put evidence into action. 

Supporting the scoping and commissioning of behavioural insights research to support effective evidence mobilisation plans and strategies.

Managing new Catalyst Pilot programme grantees. The pilot will explore the impact of varying approaches to implementing practice change in secondary schools, colleges and Alternative Provision. 

About you: 

You understand the education sector. You really understand how schools, colleges and/or Alternative Provision settings tick. You have experience working in/with an education setting, ideally in a role that worked with young people who are vulnerable to or involved in violence. You might have previous experience of supporting a school to reflect on and adopt evidence-based practice.

You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. 

We’re here to prevent children from becoming involved in violence. We do this by finding out what works and building a movement to change things. We need to inspire and connect with youth justice services across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.

We are making good progress building the evidence of what works within and around youth justice to reduce violence, with new Practice Guidance and implementation resources due next year on diversion and focused deterrence. But the big risk is that we publish these resources and nothing changes. That’s where you come in! 

Key responsibilities include: 

Working out the best way to make this change happen by getting more senior leaders within policing to use our Guidance, toolkit, research and implementation tools to inform day to day operations and strategic decision making. 

Developing great relationships with senior leaders and frontline police officers, generating a strong understanding of key policing issues, needs and behaviours, and building credibility and trust with the sector.

Supporting the scoping and commissioning of behavioural insights research to support effective evidence mobilisation plans and strategies.

About you: 

You understand the policing sector. You really understand how police forces’ work, from Chief Constables to frontline officers. You have experience working in/with police, ideally in a role that worked with young people who are vulnerable to or involved in violence. You might have previous experience of supporting a police force to reflect on and adopt evidence-based practice.

You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. 

The wide salary range reflects our flexibility to tailor the role to the right candidate’s experience, with the exact responsibilities and leadership level decided during the interview process. 

MK SNAP provides a leading programme of education, life skills, work preparation and opportunities for work to adults aged 18+ with learning disabilities, giving them the skills to realise their potential.

We are looking for an Operations Manager to manage, oversee, and enhance the daily operations of MK SNAP, ensuring seamless coordination, efficient resource management, and optimal service delivery across all departments.

Main Objectives include:
•Lead and optimise the operational functions of MK SNAP, ensuring an effective, high-quality service delivery.
•Achieve operational targets in line with the organisation's business plan and strategic objectives.
•Implement and maintain a structured operational plan, including scheduling, resource allocation, and contingency planning.
•Oversee operational management, health and safety, and operational compliance with legal and regulatory standards.

Salary is £30,000 per annum, rising to £32,000 per annum on successful completion of 6 month probabtion.

This This role requires an enhanced DBS.

Harris Hill are delighted to be supporting in the recruitment of the Head of Andover Foodbank.

Location : Andover

Hours : 25 hours a week

Salary : £26,000

Andover foodbank provides emergency food and support to local people in crisis working in partnership with local agencies and professional care workers.

As Head of Andover Foodbank you will ensure operational efficiency and effectiveness, will lead, manage, and motivate the staff and volunteers and will work in partnership with the Committee to guide the development of the foodbank, including its material resources, financial assets, reputation, partnerships and Christian ethos.

Key responsibilities include:

* Leading and managing volunteers and the Warehouse Manager and Volunteer Manager, complying with the Diocese People policies including appraisals and the completion of personnel administration.
* Analysing and using data to inform and develop strategy and providing regular updates to Secretary and reporting monthly to Committee.
* Leading the Volunteer Manager to ensure the foodbank has adequate numbers of trained volunteers and a rota providing volunteers for the warehouse, office and events.
* Leading the Warehouse Manager to ensure effective and efficient operation of the warehouse, including adequate stock levels by arranging regular supermarket collections, buying stock and issuing appeals as necessary.
* Producing an annual budget for warehouse stock and projects and monitor income and spending on budget and managing donations, donor stewardship, funding applications and campaigns.
* Developing and implementing a fundraising strategy to ensure the foodbank is sustainable.

The successful candidate will have the ability to lead and manage a team including volunteers, with first class organisation skills and ability to prioritise work, and balance conflicting priorities and meet set deadlines.

Advanced proficiency in the use of Microsoft Office including Word, Excel and PowerPoint and Xero is key, as is a background in finance and budgetary control. Exceptional communication and interpersonal skills, with the ability to motivate and inspire both internal teams and external stakeholders is crucial, with strong experience of staff management and supervision.

This role is the linchpin that keeps the food bank service running smoothly and effectively. If you fulfill the criteria and are passionate about working on community projects that have a positive impact, please do get in touch ASAP!

If you would like to receive further information, including the full job description and how to apply, please send your CV to [email protected] . Applications are being reviewed on a rolling basis.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, gender, disability, race, religion, sexuality and other protected characteristics.

We’re here to prevent children from becoming involved in violence. We do this by finding out what works and building a movement to change things. We need to inspire and connect with youth justice services across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.

We are making good progress building the evidence of what works within and around youth justice to reduce violence, with new Practice Guidance and implementation resources due next year on diversion, mentoring and sports programmes. But the big risk is that we publish these resources and nothing changes. That’s where you come in! 

Key responsibilities include: 

Working out the best way to make this change happen by getting more senior leaders within youth justice to use our Guidance, toolkit, research and implementation tools to inform day to day operations and strategic decision making. 

Creating practical tools and resources that help leaders put evidence into action. 

Supporting the scoping and commissioning of behavioural insights research to support effective evidence mobilisation plans and strategies.

About you: 

You understand the youth justice sector. You really understand how youth justice services work, from Heads of Services to frontline officers. You have experience working in/with youth justice, ideally in a role that worked with young people who are vulnerable to or involved in violence. You might have previous experience of supporting a youth justice to reflect on and adopt evidence-based practice.

You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. 

The wide salary range reflects our flexibility to tailor the role to the right candidate’s experience, with the exact responsibilities and leadership level decided during the interview process. 

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Are you ready for a new challenge? We have an exciting opening to join the central Finance team at Crisis, playing a key role in supporting and enabling the organisation in our mission to end homelessness. 

Location: Based in London. Working from home is an option in line with Crisis’ hybrid working policy.

About the role 

As an Accounts Payable Executive within the Accounts Payable team, you will play an important role in providing accurate and up to date financial information to the organisation, empowering key decision makers.

You will help to maintain strong relationships with our key partners and suppliers and support our staff and volunteers in performing their vital roles.

As part of the Accounts Payable team, you will work with teams right across the organisation, giving you a great understanding and insight into the work that Crisis does day to day in our mission to end homelessness. 

About you 

To be successful in this role you will have 3 - 5 years relevant accounts payable experience, in depth understanding of finance processes and procedures and great attention to detail. You will also have intermediate level excel and strong interpersonal skills and be confident communicating with a range of stakeholders whether in person, over video calls or by email. 

You must also be AAT level 3 qualified or equivalent. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 26th January 2025 (at 23:59) 

Interviews will be held the week commencing Monday 3 February 2025 in person at Universal House 88-94 Wentworth Street London E1 7SA 

Can I use Artificial Intelligence (AI) technology for my application? 

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

We are recruiting a part-time (16 hours per week) Data Management Officer to join our supportive team who are committed to making life better for Manchester’s unpaid carers. This post is an ideal opportunity for someone passionate about data, who enjoys working as part of a team and wants to use their skills within a small charity.

We are looking for someone experienced in data management, who can organise, maintain and develop our information systems, and produce reports for different audiences.  You might also have some experience supporting reporting and evaluation for a community or charitable organisation, but this is not essential. What is essential, are strong skills in Microsoft Excel!

This is a remote working role and can be worked flexibly, with a limited number of fixed online meeting dates during the month. There may be very occasional in person meetings in Manchester, primarily central Manchester. Your office/admin base would be your home address.

We offer training opportunities, flexible working and a generous leave entitlement. 

This is a permanent position.

The deadline for applications is Tuesday 4th February 2025 at 9am. Interviews will take place on Wednesday 12th February 2025. We will contact successful applicants by email.

We are unable to accept CVs.

We welcome applications from everyone irrespective of sex, sexual orientation, gender identity, ethnicity, faith and religion, disability and age. Appointment will be made on merit alone.

If you are disabled we will support you throughout the recruitment process with reasonable adjustments required.

Thank you for considering Manchester Carers Forum!

Warehouse Operative (1 x Permanent, 1 x Maternity Cover)

Birmingham B7 5QT

Salary:£22893 per annum

Location:Birmingham, B7 5QT

Hours:Full Time, 37.5 hours per week

Benefits:25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Reporting to:Warehouse Manager

FareShare Midlands is the region’s largest food redistribution charity. We take good-to-eat surplus food from the food industry and get it to our Members - frontline charities and community groups all over the Midlands. We turn an environmental problem into a social solution.

Last year we redistributed almost 5,794 tonnes of food from our warehouses in Birmingham, Leicester and Nottingham. It is sorted and stored by our dedicated teams of staff and volunteers, and then redistributed to around 800 Members including food pantries and cafes, homeless shelters and drop-in centres.

These local organisations turn the food into food parcels, affordable shopping and delicious meals for people of all ages. As well as food, our Members provide vital support to families and the elderly, many of whom are facing challenging circumstances and living in poverty.

Last year our food reached more than 83,000 vulnerable people every week, providing 13 million meals. At the same time, we are growing our Employability Programmes to help people gain work experience, skills and jobs.

The Role

To undertake all aspects of warehouse duties, ensuring effective, safe and efficient distribution of food each day. You will have responsibility for coordination of our food stock, from goods-in to picking, dispatch and stock rotation and will be expected to drive vans, and Fork Lift Trucks (training provided). Working closely with the wider team and volunteers, you will also support the monitoring and utilisation of warehouse space, stock, deliveries and collections to ensure food reaches its destination amongst our members safely, on time and in full.

Key duties and responsibilities:

 1. Operations

 ·  Undertake all warehouse duties, ensuring effective, safe and efficient co-ordination and distribution and of food

·  To work to performance indicators so that stock is accurate and delivery routes are efficient to allow the organisation to grow

·  To ensure that all work areas – both inside and outside the warehouse - are clean, organised and safe to work in

·  Follow all H&S and Food Safety standards set out in the FareShare policies and procedures to ensure the safety of all our colleagues & visitors, and the safe receipt of food by all our members.

·  Undertake van/Fork Lift Truck driving duties to ensure effective, efficient timely and safe delivery & collection of food, in line with compliance standards

·  Ensuring great customer service in delivery

·  Loading and unloading, sorting for, and following deliveries, ensuring safe lifting, and carrying

·  Keep vehicles refuelled, maintained, operational and clean and tidy, ready for the next delivery run

·  Refer van “issues”, in a timely manner to Transport Department to ensure minimum disruption to service delivery

·   Undertake all checks and procedures from pre-delivery to post-delivery

·  Ensure lock up, parking and storage of vans and equipment following completion of deliveries

 2. Volunteer Communication & Co-ordination

 ·  Work closely with the volunteer teams a diverse group ranging from regular and long-term, volunteers, placements (e.g. Job Centre) to business people having just a 1-day volunteering experience – to ensure that all shift duties are covered and teams work effectively

·  Provide leadership and guidance to volunteers, ensuring they follow all policies and procedures, high standards of accuracy are maintained and their volunteer experience with FSM is a satisfying one.

·  Work closely with the Warehouse Manager, Volunteer Manager & wider staff team with the recruitment, training and development of volunteers in the context of our commitment to Equal Opportunities

·  Participate in end of day reviews and planning for the next day’s activities

·  Maintain excellent relations and communications with volunteers, staff, food suppliers and charities, at all times

3. Standards

 ·  Ensure compliance with relevant Health & Safety, Food Hygiene and other standards applicable to the building, vehicles, refrigeration equipment, our staff and volunteers. carrying out risk assessments as required

·  Uphold and develop high quality customer care towards & communication with our Community Food Members (CFMs)

4. Administration

·   Ensure that food movements are accurately logged on the electronic stock management system

·  Carry out depot administration, including running reports, correspondence with member groups, updating volunteer records

·  Ensure that relevant administrative matters are dealt with in a timely way, for instance food safety traces & customer complaints. 

Person Specification - Skills, Qualities & Experience

Skills

·  Excellent, clear and proactive communication skills, both internal and with external stakeholders

·  Team working skills, including both the ability to delegate and to develop people with a positive approach

·  Good organisational skills including attention to detail, an ability to prioritise and meet deadlines working with own team

·   All round good health and ability to do physically demanding work at times

·  A positive and creative attitude in support of our FareShare & partners values

·  A motivation to collaborate with and develop others, with a demonstrable commitment to Equal Opportunities

·  A flexible work approach, including a willingness to cover alternative shift rotas

Qualifications

·  Up-to-date driving license

·  IT literacy, in particular of using Microsoft applications (Outlook, Word

·  Sound numeracy skills

·  Qualifications in Food Hygiene, Health & Safety as it applies to food distribution (or if not it is essential that you have the commitment to training in these areas)

Desirable Experience

·  Experience of working in a warehouse environment, preferably with food

·  Experience of working with individuals who may feel vulnerable or need support

·  No major endorsements on license such as DR, DG or IN. Successful candidates will have a full clean UK driving license (6 points or less will be considered)

·  Previous multi-drop experience is preferred however not essential.

·  The role requires manually loading stock into a van (up to 20/30kg) and unload each delivery

·  A good geographical knowledge of the County and surrounding area would be helpful.

Values and behaviours 

·  A commitment to Equal Opportunities

·  An appreciation of FareShare Midlands’ mission and vision

·   Flexibility of approach and ability to work in a team

·  Proven ability to develop and maintain good working relations, with both internal and external audiences

·  The roleholder will be required to work flexibly.

How to Apply:

If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

We will be actively interviewing applicants as they apply.