Sexual Health Jobs
Main purpose of the role
The post of Customer Support Administrator provides Resuscitation Council UK (RCUK) with the opportunity to deliver high quality customer service alongside supporting our Coordinators who administer courses and deal with enquiries. This role includes communication, administrative and course support duties. The Customer Support Administrator will have all-round skills and be professional, dependable, adaptable, conscientious, well-organised and a proactive self-starter who is willing to work across the organisation and communicate effectively at all levels.
The role is situated within the Governance and Assurance directorate but will work closely with all directorates within the organisation.
Location: We have adopted hybrid working arrangements, allowing staff to balance home and office working. The successful applicant will be required to come into the office for a minimum of 1 day per week.
Duties and responsibilities
Communication
- Be the first point of contact for people contacting RCUK by telephone and dealing with the subject matter appropriately or referring to others.
- Monitor and allocate enquiries via the RCUK support system, answer enquiries, or allocate/escalate to appropriate individuals within the organisation.
- Identify and assess customers’ needs to achieve satisfaction.
- Follow communication procedures, guidelines, and policies.
- Ability to meet and uphold SLAs.
- Ensure KPI’s are met to adhere to RCUK’s standards.
- Build sustainable relationships and trust with candidates, course centres and instructors through open and interactive communication.
- Be able to multi-task whilst dealing with telephone calls, navigating through systems, and responding to tickets/emails.
- Liaise with wider organisation to manage task at-hand.
- Respond to email queries from multiple inboxes.
- Speediness in responses to live chat queries
Administration
- Undertake administrative duties on the RCUK LMS and CRM (e.g. password resets, course director reports, profile amendments, centre application submissions etc.).
- Monitor stock levels working with the current stock management system (ARK).
- Take accurate minutes of meetings.
- Meet operational targets set by the management team.
Courses
Please note: the following section will amount to a smaller percentage of this role, but training will be provided so the successful candidate has the ability to be able undertake the below when required.
- Report to the Business Support Manager (BSM) regarding any concerns/issues with communication to Course Centres, Instructors, Candidates and other stakeholders.
- Understand and provide assistance on all courses which include: Advanced Life Support (ALS), Newborn Life Support (NLS), Immediate Life Support (ILS), Paediatric Immediate Life Support (PILS), Focused Echocardiography in Emergency Life Support (FEEL), Generic Instructor Course (GIC), European Paediatric Advanced Life Support (EPALS), Advance Resus of Newborn Infant (ARNI).
- Liaise with Course Centres, managing and approving courses in line with current course Regulations.
- Organise course materials and keep accurate records by:
o liaising with suppliers to maintain adequate stock levels of course materials
o organising the dispatching of course materials to Course Centres
o liaising with Course Centres and the supplier to resolve issues - e.g. lost orders
o liaising with Finance regarding invoicing and payment of accounts
- Provide expert advice and first-line support to Course Centre Administrators, Course Directors, Instructors, Candidates and ALS Regional Representatives regarding aspects of all courses and the RCUK Learning Management System (LMS).
- Alongside the BSM, acknowledge course complaints and request further information and documentation as required, prior to escalation where necessary.
- Provide absence cover within the coordinator team.
- Work with the Clinical Leads (CLs) to assist with keeping the course regulations and course materials under review and ensuring any changes or new guidelines are communicated to our community of practice.
How to apply
Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'Customer Support Administrator' in the subject line.
The closing date for receipt of completed applications is 12:00 noon, Friday 6th December 2024.
Interviews will be held w/c 9th December 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
The client requests no contact from agencies or media sales.
Job Description
We are seeking an IT Strategy and Transformation Lead to spearhead CARE International UK’s IT strategy and oversee transformative projects that modernise and optimise our technology infrastructure. This role is a 24 months fixed term contract (subject to extension). You will work closely with senior leadership to develop and implement a forward-looking IT strategy that supports our mission and long-term goals. You will lead initiatives such as cloud migration, system integration, and enhanced data security, ensuring our systems operate efficiently and securely. The successful candidate will possess a strategic vision, a solid understanding of IT risk management, and the ability to lead complex IT projects aligned with CARE’s global operations.
Why work for us?
At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.
About you
You are an accomplished IT leader with extensive experience in IT strategy and transformation, ideally within the not-for-profit sector. With a degree in Information Technology or a related field, and certifications in project management (e.g., PRINCE2, PMP) or cloud computing (e.g., Microsoft Azure), you bring the expertise needed to drive organisational efficiency and growth. Your project management skills, particularly in areas such as Azure migration and SharePoint implementation, are well-established, and you have a proven track record in integrating CRM, finance, and HR systems. Your leadership abilities, communication skills, and expertise in data protection and cybersecurity set you apart.
If you are passionate about making a meaningful impact through technology, we’d love to hear from you. Bring your expertise to CARE, where your skills can help drive positive change on a global scale.
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy and our Code of Conduct. They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
- appropriate criminal record checks (including a Bridger check).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity.
We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role. If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.
We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.
Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK
Closing date: 30 November 2024 at 11pm
Interview date: Week commencing 7 December 2024
The client requests no contact from agencies or media sales.
HEAD OF TREATMENT SERVICES (CLINICAL PSYCHOLOGIST 8B)
Reporting to: Clinical Lead
Location of Work: Home/Remote working with some travel for meetings and events.
About Trauma Treatment International
Trauma Treatment International (TTI) is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we also support organisations that are trauma-exposed through their work to uphold human rights, in order to mitigate the impact of trauma in the workforce.
This is a highly rewarding role and an exciting opportunity to join our small and experienced clinical team, to directly support individuals working to tackle collective violence and adults affected by torture, trafficking, slavery, persecution and war. The role offers the potential to work creatively and flexibly internationally, network with fantastic organisations and help to influence and shape TTI’s clinical strategy and activities in this pivotal time in the organisation’s development.
KEY SUMMARY AREAS OF RESPONSIBILITY
Clinical Supervision
● Oversee all services involving individual clinical work (treatment) for TTI in line with the delivery of TTI’s overarching operations, projects and priorities.
● Be responsible for recruitment, line management and clinical supervision of clinical staff and associate and associated management responsibilities
● Contribute to the development of TTI’s strategic vision and annual delivery planning, models of service delivery, standards and clinical governance.
● Input into key organisational policies and procedures
Supervision and Team Development
● Promote clinical and counselling psychology/ trauma treatment as a career
● Develop and implement strategies to actively promote diversity in the clinical team and champion culturally sensitive approaches to trauma treatment through research, partnerships and new projects.
● Identify opportunities to develop Quality Improvement Projects.
● Oversee performance management and CPD opportunity development of direct reports
Operational Delivery
● Hold an individual caseload at all times.
● Review and maintain quality assurance of clinical services, providing data for monitoring, evaluation and learning and reporting processes.
● Ensure a partnership approach to clinical practice.
● Deliver robust service agreements with client organisations and referral partners
Key Required Experience:
● HCPC registered psychologist who has completed Post Graduate doctoral level training in counselling or clinical psychology.
● Minimum 5 years post registration experience working within mental health services.
● Up to date knowledge and experience of working with clients with PTSD, complex PTSD, dissociative symptoms, anxiety and / or depression.
For full details of the role responsibilities and the person specification please refer to the Full Job Description attached.
WHAT WE CAN OFFER YOU:
● 31 days annual leave pro rata to reflect contractual hours (including bank holidays and 3 mandatory days for Christmas)
● 3% Employer Pension contribution
● Commitment to staff wellbeing as a trauma informed organisation
● Commitment to personal and professional development
How to apply
To apply for this position please submit a full CV and supporting statement of no more than one side of A4 outlining your suitability and motivation for the role
Trauma Treatment International (TTI) is committed to supporting you with your application. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact Jenny George
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting a Project Pharmacy Manager (Medical Supplier Capacity Building Project) to join our Programs team.
This is a remote position open to candidates based in RI countries of operation, CET (+/- 3 hours) preferred.
At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds those who bring lived experience of the contexts in which we work.
Note you must have the right to work in your home-based location and that national terms and conditions will apply.
This role is classified as requiring advanced pre-employment checks.
About Relief International
Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. We work in 16 countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.
About the Opportunity
RI has recently entered into a partnership with Takeda Pharmaceuticals, to implement a four-year project medical supply chain project. This project will focus on building the capacity of 20 local pharmaceutical and medical device suppliers in four countries where Relief International (RI) has existing programming: Afghanistan, Yemen, Myanmar, and Syria.
Providing technical leadership, the project Pharmacy Manager working in close collaboration with the Project Director and project Supply Chain Manager, will support activities of the project deliverables.
Your Responsibilities
This role includes the following responsibilities.
- Lead on national health stakeholders to ensure buy-in and support for the project and its sustainability post project (medical regulatory authority, ministry of health, pharmacy associations, public sector medical procurement departments).
- Work with national peer health stakeholders to ensure their understanding, and engagement / support for the project (iNGOs, Health Clusters, aid management partners, UN stakeholders.
- Reach out to other iNGOs active in the project countries to harmonize product portfolios, and develop support for quality standards
- Champion the RI database for medical products including the RI Medical Supply List (MSL), manufacturers, distributors to include relevant quality data about products and suppliers
- Help the Supply Chain and Procurement Coordinator on sourcing and verifying medical assurance quality certificates with local suppliers to enable RI to conduct and improve local medical supply procurement
- Support sub-contractor activities as agreed in the sub-contractor agreement, and Collaborating with the Pharmacy advisor, lead in conducting regular reviews and assessments of sub-contractor work and progress and providing inputs into required reports
About You
You will bring the following experience and skills.
- A master's or bachelor's degree in pharmacy or a related field, OR equivalent working experience.
- Proven experience in dealing with multiple stakeholders in challenging environments, and working with large medical supply components in complex contexts
- Track record in project progress monitoring, tracking and reporting, qualitative and quantitative
- Knowledge of donor and other international medical quality assurance standards, and skills with host country institutions, and international organizations.
- Comprehensive understanding of medical product quality assurance certification
- Demonstrated experience in coordinating programs with a technical scope similar to the activity, especially focusing on medical procurement & supply chain.
- Being able to successfully operate in an international environment with people from diverse backgrounds, cultures, and technical areas.
- Strong oral and written communication skills. Fluency in English required.
Research shows that women and people of colour are less likely to apply to jobs, unless they meet every single requirement. If you’re excited about this role, but your experience doesn’t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!
How To Apply
To apply for this post, click on the “Apply” button in the job advert page.
- You will be asked to upload a CV and Cover Letter.
- The cover letter should be two pages, and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.
Closing Date
1 December 2024. Please apply immediately, we will be reviewing applicants on a rolling basis, therefore we may withdraw the position from the jobs board before the closing date.
As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct.
Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a well-organised and caring professional with excellent administration skills to support our Healthcare Coordinator in overseeing the medication and healthcare needs of our male residents as they progress through their recovery from drug or alcohol abuse.
The role involves both administrative and practical tasks, as well as direct involvement in helping residents manage their own healthcare needs alongside supporting their wider recovery and spiritual growth.
You will maintain safe Medication Management within Yeldall Manor, ensuring that all medication including new supplies, is correctly administered, recorded accurately, and regularly audited, investigating and resolving any discrepancies. With the Healthcare Coordinator, you will assist the residents in accessing GP and specialist services, and ensuring that up to date electronic records are maintained of all healthcare matters for residents.
You will have excellent administrative and IT skills, and the ability to work collaboratively with medical professionals, along with a commitment to providing high-quality and compassionate care and support. Medical knowledge may be advantageous, but is not a necessity for this role.
A committed Christian faith is required to uphold the ethos and values of Yeldall Manor, and to support residents in their spiritual journey. Yeldall Manor is committed to safeguarding and promoting the welfare of its residents, and the successful candidate will be subject to a satisfactory enhanced DBS check. If you are in recovery, you must have a minimum of two years’ clean time.
This is a part-time, permanent position, possibly 10am – 3pm daily, but we can be flexible for the right candidate.
If you're excited about this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter explaining your suitability for the role as outlined in the job description. We would like to fill this role as soon as possible so would welcome invitations to apply by Friday 29 November, 2024.
We look forward to hearing from you!
Please use your covering letter to demonstrate how you suit the role as outlined in the attached job description
Yeldall wants all those affected by addiction to heal, transform and thrive.
The main purpose of this role is to deliver clear, accurate and valuable guidance to community organisations on renewable energy technologies, business models and project development processes at various scales. This support may range from advising on sustainable options for community buildings to assisting in the development of larger renewable energy projects, such as wind turbines and solar farms.
Pay and conditions
- The role is full-time (37.5 hours per week).
- The salary for the role will be £34,788 - £38,229 per year
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Deliver engaging training to local and community stakeholders on renewable energy, heat and (potentially) storage technologies.
- Develop and strengthen creative tools, accessible guidance and other materials for community organisations that increase their ability to scope, develop and deliver projects.
- Work with community actors to develop and deliver pro-active local engagement processes that build informed consent and support for renewables within their wider community.
- Support community organisations to plan and deliver sites for development, assisting them to undertake basic options, appraisals, and commission specialist feasibility and other necessary studies.
- Provide input and guidance to help identify and secure funding and finance for project development and implementation.
- Facilitate learning, networking, and sharing between local and community organisations, staff and volunteers, including connecting networks, organisations and individuals to progress ideas.
- Support CSE’s fundraising activities and the development of new models and approaches for the provision of renewable energy, heat projects, and services at the local and community scale.
- Champion to key stakeholders (such as local authorities and funders) the roles which local and community organisations can play in catalysing and enabling renewable energy and local energy projects.
- Foster collaboration and deepening relationships with partners and other organisations who are active and interested in supporting similar areas of work. This might include local authorities, community organisations, community energy organisations, third sector organisations, developers, funders, investors and key supply chain actors.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- Have experience and knowledge of developing and/or delivering heat, renewable energy, or storage projects, including larger standalone renewables projects.
- The ability to research and rapidly synthesise and share key understanding around different renewable technologies.
- Have excellent written and verbal communication skills, with the ability to apply these appropriately to a wide range of people and to relay and translate technical information for non-technical audiences.
- Have a broad understanding of the UK energy system, and the transformations required to tackle the climate emergency.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
Applications should be sent by email or by post to:Reception, Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH.
The closing date for applications is 12.00 midnight on Sunday 1 December 2024. If you have not heard from CSE by midday Tuesday 10 December, please assume that your application has been unsuccessful.
Interviews will take place in-person at our offices in Bristol on Thursday 12 December and Friday 13 December 2024.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
North Somerset Wellbeing College Tutors
Location: 4 Boulevard, Weston- Super-Mare (with travel to other locations across North Somerset)
- Opportunity 1
Hours: 25 hours
Contract: Permanent
- Opportunity 2
Hours: 25 hours
Contract: 1 Year Fixed Term
- Opportunity 3
Hours: 18.5 hours
Contract: Permanent
Please indicate in your personal statement, which of the roles you are interested in.
Second Step is a leading mental health charity in the South West offering housing, support and hope to people with mental health and other support needs. Our vision is that we believe in a world where everyone affected by their mental health can create a positive future. We promote mental health and wellbeing by supporting people and communities to build brighter futures.
About the Service
North Somerset Wellbeing provides free psychoeducational workshops, courses and group activities which are available to adults living in North Somerset. These are run online and at community venues across the county. The sessions are designed to explore, improve and maintain mental health and wellbeing. In addition, brief 1:1 support can be offered to those requiring signposting to other appropriate services.
About the Role
- Are you caring, compassionate and non-judgemental?
- Do you want to help people to learn skills to support their wellbeing and recovery?
- Do you have experience delivering wellbeing groups, workshops and courses?
We have 3 exciting opportunities to join our small, friendly team. As a Wellbeing Tutor, you will work in a psychologically and trauma informed way, be values led and looking to grow both personally and professionally.
Full details of this exciting opportunity can be found in the role profile.
About You
- You’ll need to be a good communicator, who is creative and able to make learning accessible for all service users.
- As well as planning and delivering a range of wellbeing activities, workshops and psychoeducational courses, we are looking for someone who embraces service user involvement and coproduction work to ensure that the service provision remains meaningful and relevant to those using it.
- The successful candidate will work collaboratively with clients / carers, the team and other agencies to manage risk where needed, including making safeguarding referrals if required.
- In addition, you will assist with the recruitment and supervision of a small team of volunteers who support the service.
- You will have good organisational skills, be IT proficient and have clear record-keeping skills.
We welcome applications from Experts by Experience as well as underrepresented groups.
Second Step offers an excellent annual leave package, support from our Employee Assistance Programme if you need it, and a comprehensive induction programme with on-going training opportunities.
Closing date: Friday 6th December 2024
Interview date: TBC
Position: Digital Services Product Manager
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342* per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession / Technical
*You will start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award-winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for a passionate and dedicated product manager to lead the strategic development of our digital services products.
Our digital services provide support and information to thousands of people living with multiple sclerosis (MS). You’ll be joining us at an exciting stage of our digital programme as we transform the way we engage with people affected by MS.
You’ll play a pivotal role in driving evolution and improvement. This will include working with our existing products including our forum, webchat, symptom management tools and logged-in area of our website.
But you’ll also be leading efforts to conceptualise, design, build and implement new digital products that cater to the ever-evolving needs of our community.
We’re looking for the successful candidate to have proven experience in areas such as:
• Using a clearly defined digital project management methodology.
• Developing and executing product strategies and roadmaps.
• Overseeing the product development lifecycle.
• Maintaining the highest quality, compliance and accessibility standards.
• Collaborative working with cross-organisational stakeholders
You’ll have meticulous planning skills, be results and delivery focussed and bring a creative energy that nurtures innovation in those around you.
This is a fantastic opportunity to be part of a supportive and vibrant team who are dedicated to making a difference for people with MS.
Closing date for applications: 9:00 on Monday 9 December 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.
We are seeking a dynamic Supporter Retention Manager to take MAP’s retention programme to new heights and contribute significantly to sustainable income growth. In this pivotal role, you will develop and implement retention strategies and plans with a focus on regular giving and supporter journeys that deepen loyalty and grow life-time-value. You’ll lead multi-channel campaigns and innovate supporter journeys, ensuring MAP’s loyal supporters stay engaged and inspired. You’ll champion excellence in all aspects of campaign planning and execution, introducing new products and propositions that align with MAP’s Individual Giving and Fundraising strategies. You’ll develop and manage annual budgets, including setting income and expenditure targets and providing regular forecasts and risk assessments. Beyond the role’s core responsibilities, You’ll have opportunities for professional growth and access to training and development to further enhance your direct marketing skills.
About You
we’re looking for a motivated and pro-active individual with a strong background in fundraising or marketing. You’ll have a proven track record of planning and executing campaigns that build long-term supporter loyalty and grow sustainable income. Your ability to manage external partners and analyse campaign performance will be key in optimising results. Strong project management, leadership and communication skills, coupled with your pro-active and collaborative mindset, will set you up for success in this role. If you’re a results-orientated individual who takes a a supporter-centric approach and thrives on leading innovative campaigns, we’d love to hear from you. This is your opportunity to make a tangible difference for MAP supporters and contribute meaningfully to MAP’s vital mission.
Duties and key responsibilities
Leadership and Strategy
• Build and inspire a high-performing, results-oriented team focused on delivering sustainable income to maintain and build on recent growth.
• Hire, performance manage, support and develop the Individual Giving Fundraising Officer.
• Lead the development and delivery of Individual Giving strategies, leading on MAP’s Individual Giving retention strategy with a focus on loyalty, regular giving and lifetime value.
• Work across and develop MAP’s retention products and journeys, including developing loyalty and regular giving appeals.
Planning and Management of Campaigns
• Collaborate with the Head of team and peers to develop team plans aligned with the Fundraising strategy.
• Ensure the team create and optimize insight-driven, supporter-led campaigns, working with the Marketing Manager and Insights lead.
• Ensure processes and systems are in place to track and meet KPIs, including the development of robust testing plans to optimize campaigns based on insights.
• Manage and motivate a range of agency partners and suppliers.
• Ensure compliance with relevant fundraising legislation and stay updated on changes in relevant thinking and laws.
Innovation
• Lead the investigation, testing, and implementation of product innovations using agile methods to test and learn with efficiency.
• Develop bespoke, audience-led supporter journeys, including ongoing journeys for UK and international supporters.
• Proactively stay ahead of emerging trends, and thrive working in a fast-paced, agile manner, acting on learnings to optimize activity.
Budget Management
• Create annual budgets for the Individual Giving programme, setting income and expenditure targets, with support from the Head of team.
• Manage the retention budget, including the regular giving budget, and report on management accounts, reforecast, and assess risk levels.
PERSON SPECIFICATION
Education/training
• Relevant direct marketing/fundraising qualification and/or equivalent experience.
Knowledge / Experience
• Relevant experience in fundraising and/or marketing, with experience of direct marketing and developing supporter/customer journeys and campaigns to build long-term loyalty, engagement and income growth.
• Experience managing a regular giving or loyalty programme.
• Confident with end-to-end project management, including managing multiple projects and priorities at once.
• Experience leading multi-channel, data-led campaigns, including loyalty and cross/upsell/reactivation activity - with evidence of engagement and income growth across channels including mail, email, SMS and TM.
• Strong track record in developing direct marketing strategies.
• Experience in strategic planning, project management, budgeting and forecasting.
• Experience managing external stakeholders and agency partners – including creative/DM, print, SMS/TM and fulfilment agencies.
• Experience in analysing and presenting data for informed decision-making, as well as leading others to develop testing plans and optimise campaigns.
Skills
• Able to confidently analyse results, digest complex data, and extract insights to inform strategies and campaigns. This includes regular giving and audience analysis.
• Expertise in digital and written communication, with a supporter-centric approach.
• Able to balance short and long-term priorities and manage opportunities and risks.
• Effective management and leadership skills, with experience of line management.
• Highly proactive - excellent at networking, communicating, and influencing.
Personal attributes and other requirements
• Commitment to maintain high standards to promote trust and confidence in MAP’s fundraising initiatives.
• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
• Commitment to anti-discriminatory practice and equal opportunities.
• An ability to apply awareness of diversity issues to all areas of work
• Commitment to the aims, values and ethos of MAP.
• Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.
• Support and promote diversity and equality of opportunity in the workplace
• Work collaboratively with others in all aspects of our work
• Abide by organisational policies, codes of conduct and practices
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data.
Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification.
The client requests no contact from agencies or media sales.
We're now The King's Trust. And we're still working for young people.
We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.
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The Funding Management team is looking for a Funding Manager, in Belfast.
This role is responsible for all aspects of funding management across a portfolio of restricted funds, ensuring that we are meeting all the Funders and The Trusts requirements. Working effectively across teams to maximise income, increase performance and ensure compliance, to allow The Trust to maximise its support to young people.
You will use your contract/funding management skills to ensure that we are able to maximise income, increase performance and ensure compliance. By working across teams and drawing on your time management, leadership, communication, governance, audit and problem solving skills you will ensure that expenditure claims and reports are compiled accurately and in a timely fashion, and that we comply with all reporting and evidencing requirements for output monitoring.
You will to ensure that The Trust has accurate monthly accounts by preparing drawdown, accrual and deferral figures for the monthly finance return and regularly reviewing the Debtors Report to ensure sufficient cash flow and will manage all funder and internal audits and ensure recommendations are acted upon, sharing best practice across the team.
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with Anvil Arts, an independent charitable trust, and the largest performing arts organisation in Hampshire. They operate three fantastic cultural venues in Basingstoke, including The Anvil (1,400-seat), which is renowned as one of the top 5 concert halls in country. Within the same building is The Forge – an intimate 95-seat studio theatre, and in the heart of the town centre is The Haymarket, a 400-seat theatre set within a Grade II listed building.
Anvil Arts creates a year-round programme encompassing the best in music, performance, cultural education, arts participation, and outreach work. Since opening in 1994, they have sold over 5,000,000 tickets and brought audiences to Basingstoke from as far afield as Argentina, Iceland, Canada, and Japan.
They are now seeking to appoint a Deputy Chief Executive, a new post in the Executive Leadership Team structure, reporting to the Chief Executive. The postholder will have a tight grasp on the overall operations of Anvil Arts, ensuring the continued growth of their reach and activities. Responsibility for all operational aspects of the artistic programme, strategy development that sets ambitious yet achievable targets that reflect the brand and values of Anvil Arts, driving additional earned revenue opportunities and ensuring that financial and operational capacity matches the organisation’s ambitions, will be expected.
The successful candidate must be able to demonstrate the following:
• A proven track record of successful management in venue/s or performing arts company operations, including financial oversight.
• Experience in strategic planning, policy development, and decision-making.
• Experience of maximising revenue streams and cost effectiveness.
• Health and Safety training or qualification, e.g. IOSH Managing Safely.
• Personal Licence holder.
We are seeking a dynamic and creative individual, able to balance the strategic and operational aspects of this rewarding role. Great communication and interpersonal skills, and strong leadership qualities, with the capacity to motivate and manage a diverse team will be key.
For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
• Closing date: 12th January 2025
• Interviews with Anvil Arts: 23rd January onwards
• Charisma vetting interviews must be completed by close of play on the 16th January prior to shortlisting on the 17th January
About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.
We are seeking an experienced legacy professional to lead and grow MAP’s legacy giving programme. This role is instrumental in generating circa £1m annually, directly contributing to MAP’s vital work. You’ll take the lead in building MAP’s legacy programme – from marketing legacies to stewarding prospects, enquirers and pledgers. Working collaboratively across teams, you’ll design engaging supporter journeys that ensure an exceptional experience, strengthening MAP’s legacy pipeline. You’ll also play a pivotal role in strengthening the profile of legacy giving at MAP, building strong connections internally and externally. This role offers an exciting opportunity to build a legacy programme and join a passionate, collaborative and growing team committed to innovation and excellence in fundraising. You’ll have opportunities for professional growth and access to training and development to further enhance your legacy fundraising expertise.
About You
We’re looking for a pro-active individual with a proven track record in building legacy fundraising strategies and delivering multi-channel campaigns. You’ll have excellent project management, leadership and communication skills, and be adept at analysing performance data to adapt and optimise plans. You’ll be skilled in both digital and offline fundraising, with a supporter-centric approach. You’ll have a passion for the power of legacies to bring change, keen to bring this insight to Medical Aid for Palestinians. If you’re ready to lead a dynamic and growing legacy programme that makes a real difference to Palestinian health and dignity, we’d love to hear from you.
Duties and key responsibilities
Leadership and Strategy
• Lead the development of the legacy programme, creating a strategic plan that considers audiences, products and channels and which is aligned to MAP’s fundraising strategy.
• Monitor and analyse trends within legacy giving, both internally and externally, using these findings to influence the direction of the programme.
• Manage and support the Legacy Marketing Officer (fixed term) and liaise with MAP’s legacy administration consultant to ensure excellence in both legacy marketing and administration. Assess resources and develop business plans to support team changes as and when relevant.
• Champion legacy giving throughout MAP, influencing and engaging colleagues across the organisation and raising the profile of this income stream.
• Build and manage relationships with external partners including agencies and suppliers including creative, print/fulfilment and free will providers.
Campaign Planning and Management
• Plan, implement and optimise legacy marketing campaigns across various channels, ensuring alignment with MAP’s broader fundraising goals.
• Collaborate with internal teams and external partners to develop audience-led content and materials that drive engagement with legacy giving.
• Monitor, analyse and report on campaign performance, adjusting plans and activity based on insights and trends with a view to maximise ROI.
• Develop and maintain effective supporter journeys tailored to legacy prospects and legacy intenders/pledgers, ensuring a consistent, engaging and inspiring experience.
Innovation
• Lead legacy marketing innovation by identifying and testing new channels, tools and approaches to enhance MAP’s legacy offering.
• Stay updated on trends and legacy marketing best practice, with the goal of developing MAP into a leader in legacy fundraising.
Budget Management
• Create and oversee the legacy budget, setting income and expenditure targets in collaboration with the Head of Individual Giving.
• Manage financial planning, reporting, and risk assessment for the legacy budget.
General Responsibilities
• Support MAP’s mission, ethos and values.
• Support and promote diversity and equality of opportunity in the workplace.
• Abide by organisational policies, codes of conduct and practices.
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data.
PERSON SPECIFICATION
Experience
• Proven track record in legacy programme management across various channels, with evidence of successful development of legacy fundraising strategies.
• Skilled in performance reporting, data analysis and using insights to shape a legacy programme.
• Experience creating acquisition fundraising plans across channels (online and offline) and delivering supporter journeys across a range of audiences.
• Excellent project management skills, including managing multiple projects and priorities at once.
• Experience of day-to-day management of external stakeholders and agencies.
• Experience in planning and budgeting – with proficiency in legacy forecasting.
Knowledge, skills and abilities
• Able to confidently analyse results and extract insights to inform campaigns.
• Excellent digital, written and verbal communication skills, with a supporter-centric approach.
• Effective management and leadership skills.
• Highly proactive – excellent at networking, communicating and influencing.
Education/training
• Direct marketing or fundraising qualification and/or equivalent experience (desirable).
Personal attributes and other requirements
• Commitment to high standards, fostering trust and confidence in MAP’s fundraising initiatives.
• Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding.
• Commitment to anti-discriminatory practices and equal opportunities.
• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).
• An ability to apply awareness of diversity issues to all areas of work.
• Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.
Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification.
The client requests no contact from agencies or media sales.
To complete and maintain accurate HR records and HR/Recruitment administration tasks. Support HR Manager in general HR enquiries from employees and ensure HR processes are completed to meet both CSE’s policies and CSE’s core values.
Pay and conditions
- The role is full-time (37.5 hours per week).
- The salary for the role will be £27,121 - £32,486 per year.
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Maintain accurate HR employee files and ensure secure storage of all employee documents. Remove HR data no longer required in line with our storage process as directed by the HR Manager.
- Manage the new starters administration process (right to work checks, reference requests, offer letters and contract of employments, DBS checks and other related tasks linked to this process).
- Organise and track recruitment requests when hiring employees, including proof reading Job Descriptions, directing new job roles to the HR manager to evaluate, and salary benchmark when required.
- Draft HR related letters including contracts, change to salary, promotions, and other general HR letters with final approval by HR Manager.
- Manage sickness records including tracking sickness absence, including the return of self-certification forms, return to work interviews, actions required, and any wellbeing meeting notes received back from each department.
- Conduct exit interviews and record data gathered, providing information to the HR Manager.
- Co-ordinate and process probationary and annual reviews.
- Track change requests and complete payroll administration – Final check and approval by the HR Manager.
- Assist the HR Manager with both short term and long-term HR projects, taking an active involvement in projects and meetings as required, including initial set-up of HR system.
- Provide reports as required by the HR Manager or Director of Finance & Operations.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- Previous experience of working in a small HR team.
- Key understanding of HR policy and procedures.
- Previous knowledge of processing HR data and correspondence across the employee work cycle.
- Excellent verbal and written communication skills. Confident in replying to email communications and written correspondence relating to HR general enquiries.
- Able to use HR software systems.
- Strong MS office Skills.
- CIPD level 3 active membership and completion of qualification
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
The closing date for applications is 17:00 on Friday 29 November 2024. If you have not heard from CSE by midday Wednesday 4 December 2024, please assume that your application has been unsuccessful.
Interviews will take place in-person at our offices in Bristol on Thursday 5 and Friday 6 December 2024.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Why work for us?
At CARE International UK, we stand for integrity, passion, and innovation. We are part of a global movement dedicated to creating lasting change. When you join our team, you become part of a dynamic community where your expertise is valued, your voice is heard, and your potential is nurtured. Our inclusive workplace champions diversity and offers you the platform to lead, inspire, and be part of meaningful work that impacts lives worldwide.
About you
You are not just a finance professional; you are a leader who thrives on bringing clarity, structure, and vision to financial operations. You possess the expertise and strategic insight to steer a complex financial landscape with confidence and integrity. Your experience speaks of excellence in financial control, team leadership, and a commitment to building strong processes that empower others. Ideally, you bring sector experience, but more importantly, you are driven by the desire to contribute to a mission that changes lives globally.
About the role
As Financial Controller, you will play a pivotal role in enhancing financial excellence at CARE International UK. This is more than a finance role—it’s your chance to influence the financial direction of a global charity and contribute to life-saving work around the world. You’ll lead a team that embodies a culture of innovation, continuously advancing how we manage and control financial processes. Your insights will drive key decisions and strengthen our ability to deliver impactful programmes globally.
At CARE, your leadership will extend beyond numbers; it will empower action, inspire growth, and leave a legacy of resilience and hope. Join us and transform your career while helping to transform the world.
About CARE
CARE International UK is part of a global confederation dedicated to fighting poverty and social injustice. We work in over 100 countries, supporting life-saving programs and advocating for policy changes to improve the lives of the world’s most vulnerable populations. Our mission is to save lives, defeat poverty, and achieve social justice. Joining CARE means becoming part of a team that is passionate about making a tangible difference in the world.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy and our Code of Conduct. They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
- appropriate criminal record checks (including a Bridger check).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity.
We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role. If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR team.
We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.
Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.
Closing date: 1 December 2024 at 11pm
Interview date: Week commencing 9 December 2024
The client requests no contact from agencies or media sales.
Safety Net is a charity supporting the recovery of those affected by rape, exploitation, sexual and domestic abuse across Cumbria.
We offer free advice, support, counselling, therapy and group work to adults, children and young people who have been affected by abuse and trauma and provide trauma-informed care through a range of services designed to foster recovery and empowerment.
We have a brilliant opportunity for a highly organised and effective Administration and Operations Lead to play a pivotal role in the smooth running of our organisation. You will be instrumental in ensuring day-to-day operations run effectively, allowing us to focus on providing crucial support to survivors of abuse.
This role combines leading operations and administrative support with trustee liaison responsibilities. It also encompasses management of a small team.
You will have a demonstrable strong background in compliance, leading administration, delivery of services and process driven requirements in a robust and highly effective way. To do this successfully you will also have developed communication, ICT and interpersonal skills, and have experience of leading operational processes, HR admin and data protection. Essentially, you will have a strong commitment to supporting our values and mission.
Key outcomes of the role are:
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Successful management of referrals for individuals affected by sexual and domestic abuse, ensuring processes are trauma-informed, and overseeing data collection and reporting.
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Effective development and implementation of systems to improve operational efficiency and effectiveness
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Accurate oversight and reporting on project progress, challenges, and proactive problem-solving.
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Total compliance with policy, procedure, and health and safety and legal requirements.
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HR administration, compliance and onboarding of new team members.
Closing date for applications: 9am Tuesday 10th December 2024
Interview to be held on Monday 16th and Tuesday 17th December 2024 in person at our Carlisle Headquarters.
The client requests no contact from agencies or media sales.