Service Officer Jobs in Home Based
NAPAC is seeking Call and Email Handlers for our support services in Stockport
NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.
We are looking for new colleagues who are empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.
NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them.
As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.
Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.
NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.
So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you.
As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.
NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.
Key Responsibilities:
- Follow confidentiality and safeguarding policies
- Provide appropriate signposting to external services in accordance to callers identified needs.
- Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements
- You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.
- The ability to think on your feet to support callers who may call during panic attacks or flashbacks
- Excellent communication skills, spoken and written.
- Providing email support to individuals.
- Being flexible in your approach to your work in line with changing and growing needs of the support service.
- To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.
Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.
Hours: 17.5 per week (0.5 FTE) to be worked flexibly across the week, in person. Remote and hybrid working is not available for this role.
Contract: One year, with possibility of extension subject to funding.
Closing date for applications: 10am Monday 11 November 2024.
Application is by completion of the NAPAC application form. CVs cannot be accepted.
Interview Date: Shortlisted applicants will be contacted directly. We anticipate holding in-person interviews in the weeks beginning Monday 18 and 25 November, in Stockport.
A job description and application form can be downloaded from our website
Registered Charity
11 - 20
Thank you!
At Stay we are committed to preventing homelessness and supporting brighter futures. We provide essential accommodation and services to those experiencing rough sleeping, homelessness, facing homelessness, or a life crisis. Our person-centred approach empowers individuals to rebuild their lives.
As Stay's Fundraising Manager, you'll play a vital role in securing the financial resources necessary to help support our services. You'll develop and implement an innovative fundraising strategy work closely with donors, partners, and the community to build lasting relationships and inspire their support.
Post: Fundraising Manager
Based: Telford - hybrid working available
Responsible to: Chief Executive
Salary: £30,228 (pro rata)
Hours: 20 - 22.5 hours per week worked over a minimum of 3 days per week
Annual Leave and Benefits:
- 25 Days Annual Leave (enhanced according to length of service)
- Regular supervision
- Access to Employee Assistance Programme
- Pension Scheme
- Birthday off once probationary period has been passed
- Part of a friendly, supportive and flexible working environment
How to apply: Click the Quick Apply button below which will take you to Stay’s website, You’ll be asked to submit a CV and supporting statement and complete a simple application form (contact details, references and declarations).
Closing date: Mid-day Monday 28th October 2024.
Key Responsibilities
This newly created role is an ideal an opportunity for someone looking for their next challenge:
What You'll Be Working On:
· Leading on developing and implementing a fundraising strategy for Stay to support our mission and secure the resources necessary to provide essential services to those in need.
· Planning and managing fundraising events, ensuring they are successful and meet their goals.
· Building and maintaining strong relationships with donors, corporate sponsors, and community partners.
· Researching and identifying funding opportunities and work with the CEO and Operations Manager to write compelling grant proposals to secure funding from trusts and foundations.
· Tracking and analysing fundraising performance to measure progress and identify areas for improvement.
· Representing the charity at community events and networking opportunities.
This job is for you if:
· you are ambitious and creative with a positive attitude and proven track record of achieving fundraising goals.
· you are someone who can roll their sleeves up and get the job done.
· you are looking to take on a more strategic and project management role.
· you work effectively with others as well as independently
· you have a genuine passion for improving the outcomes of homeless people in Telford and can inspire others to support through your enthusiasm.
Stay is committed to equality, diversity and inclusion in the workplace. We encourage applications from individuals who feel they meet the requirements of the role.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a driven, hard-working, and determined Quality & Safety Officer to join our Head Office in Islington.
£30,000 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Look Ahead Care and Support own and manage a mixed portfolio of properties across London and the Home Counties. The organisation accommodates customers with a range of support needs. We require a driven, hard-working, and determined individual who can work alongside central teams ensuring they are working effectively.
The post holder will provide practical, analytical and administrative support to the different functions within the customer experience directorate. This includes working closely with the Senior Health and Safety Manager to process relevant documentation, policies, and procedures.
The role will take responsibility for the administration and maintenance of the incident and investigation system (RIVO) and will liaise with the Safeguarding Manager on making sure all required actions are followed up. The role also will lead on the administration of the Quality Management System (QMS) and following up on any actions which follow Quality Audits across services. The role will also have responsibility for following up on non-conformance across the different systems, and produce regular reports with available data.
In addition to your application, please include a one page written statement explaining how you meet the requirements of the role and job spec. Please include examples from previous jobs, voluntary work, academic institutes or any secondments undertaken.
Please email your personal statement
For a full job description, please visit our website jobs.lookahead.org.uk and search for the reference REQ005801
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Assist with the management of the Look Ahead Health & Safety risk register and annual action plan.
Assist with occasional health and safety and quality audits to gain experience of operations in the field.
Champion the Health & Safety and Safeguarding departments intranet page and document control
Champion the RIVO system, ensuring incidents are reported correctly and manage the follow up actions.
Identify internal themes, trends and good practice emerging from incidents, quality reports and health and safety alerts
Manage the mailboxes across the teams, including H&S, Safeguarding and Quality, responding to any email queries and register this information for further investigation.
Support the processes Look Ahead needs to meet its statutory obligations in all areas pertaining to health, safety, and welfare at work, including statutory training and reporting.
Assist the Senior Health & Safety Manager in co-ordinating the administration and development of health & safety policies, systems of work and procedures.
Analyse and collate the results of Quality visits across the organisation, monitoring the return of improvement plans and self audits.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
Malvern College is not just a place to work; it is a community where every colleague is valued, and every day brings the chance to make a positive difference. In this role of Housekeeper, you will join a staff of c600 colleagues across our UK school sites, all of whom are committed to offering the best opportunities for our pupils. You will want to thrive on hard work and being part of a supportive community, where we encourage good ideas, empower our colleagues and live and breathe our Malvern Qualities. All our staff are experienced and dedicated professionals who work together to make the College run seamlessly.
What you\'ll be doing:
In this role, you will ensure that the public areas of the Headmaster’s and Chief Operating Officer’s houses are well kept at all times. This will involve vacuuming, dusting, polishing, and
general cleaning as well as laundry and ironing as required. You will assist the catering team with any functions in the house including serving and clearing of meals and liaise with other departments such as Estates and Domestic Operations as and when required.
This role is for 20 hours per week, 5 days a week for term time plus 7 weeks during the school holidays.
You\'ll have:
• Demonstrable experience of working in a similar role
• Be able to work to your own initiative and as part of a team
• Have a flexible approach to hours and duties
You\'ll get:
• We offer an exciting range of benefits and opportunities for growth. Malvern College is regarded as one of the most stunning schools in the UK and we believe the opportunities are just as enticing as the landscape.
• Our Operational colleagues work alongside our Academic team in order to provide the best educational experience we can for our pupils. This is an exciting opportunity to join the College team who live, breathe and role model our Malvern Qualities.
Salary: £11.78 per hour
To apply:
We’d love to hear from you, even if you don’t meet all the criteria. We are likely to receive a high number of applications for this role so early application is advised as we reserve the right to close this vacancy early.
Applications should be submitted no later than Thursday 7th November 2024. Malvern College reserves the right to close this vacancy early and therefore applicants are encouraged to apply sooner.
This post involves minimal contact with children and the post holder will not be responsible for children. The post holder will be considered to be in regulated activity.
Malvern College exists to provide a quality all round education for pupils aged 13 – 18 and is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Candidates must be prepared to undergo child protection screening and an Enhanced DBS check.
You will be required to provide proof of your identity, right to work in the UK and qualifications during the selection process. We will seek references on short-listed candidates that will include questions about past disciplinary actions or allegations in relation to behaviour with children and may approach previous employers for information to verify particular experience or qualifications before interview. An online search will also be carried out as part of due diligence on all short-listed candidates.
You may also have experience in the following: Domestic Team Leader, Housekeeping Assistant, Housekeeper, Housekeeping, Cleaner, Cleaning Assistant, Cleaning Operative, Hospitality Assistant, Cleaning Supervisor, Cleaning Manager. etc.
REF-217 492
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about transforming the lives of families of babies and young children with special needs and/or disabilities?
First Step is a Charity based in the London Borough of Havering, that for over 36 years has supported more than 1,700 families and their children.
Families are referred or self-refer to us at a moment of crisis or uncertainty, normally pre-diagnosis, fearing all is not well with their child. We provide an array of family-centric services tailored to each family’s and child’s needs.
We are looking for a Centre Manager to take over from our current postholder who has been with the charity for over 27 years as both volunteer and staff member and will play an active part of inducting and handing over and to the successful candidate.
The person we are looking for is a unique blend of heart and mind, who is committed to ensure that every person that comes into contact with First Step feels welcomed and is treated with dignity and respect. They also need to ensure that First Step operates in a professional, organised, and effective manner.
You will be a friendly, capable and professional leader who is able to provide support and nurturing to a small team of staff and volunteers. You will be passionate about working with the children and their families in sometimes challenging situations. You will have a good understanding of safeguarding and be able to juggle workloads.
The postholder is responsible for overseeing all day to day front of house and administrative functions of First Step and it will be a hands-on role. They will develop and maintain effective and efficient business systems across the organisation to ensure best value for the children and families we support.
Key Information
Location: Hornchurch London Borough of Havering
Contract: Permanent, Full-time
Hours: Monday – Friday 08:30 – 17:00
Reporting to: CEO
Closing Date: midday 15th November although early application is advised as it could close earlier if we receive a high level of interest
Application: Please submit a CV and covering letter of no more than 3 sides of A4, explaining your motivation for applying and your relevant skills and experience, and how they meet the requirements of the role. A detailed Job Description and Person Specification is available.
Annual Leave: 6.6 weeks holiday per annum including bank holidays
Pension: Employer pension contributions after 3 months
For further information or an informal conversation, please see contact details on Job Description
First Step is committed to working with children, parents, staff, volunteers and the community to safeguard and promote the welfare of children and vulnerable adults. We have a duty to carry out the appropriate procedures if we believe that a child or vulnerable adult may be subject to any form of abuse.
First Step is committed to making sure it provides equality of opportunity through employment and service delivery. First Step’s approach to Equality and Diversity is based on the principle of inclusion (increasing the diversity of people actively involved in and contributing to the development of sustainable communities). At its heart is a commitment to the value that all staff bring to the organisation because of their diverse characteristics. These cover race, gender, disability, age, marital status, sexuality, religion, background, personality and work style.
Please be aware that a Disclosure and Barring Service (DBS) check will be required under the provision of the Rehabilitation of Offenders Act 1974.
Registered Charity
11 - 20
Supporting families of babies and young children with special needs and/or disabilities
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems.
An exciting opportunity has arisen for a qualified and experienced Accountant to strategically lead and develop the finance team of Mind in Enfield and Barnet.
The role will:
- lead on managing financial sustainability and the assets of the organisation
- ensure compliance to all law and regulation relating to charity finance
- support the CEO in ensuring the effective governance of the organisation
Duties will include working closely with the CEO and senior leadership team on developing the organisation and managing change to sustain and grow the organisation. The successful candidate will also work with the team on potential new funded projects, inputting into proposal/bids. They will provide financial oversight of bid preparation and business development opportunities, and have a strategic overview and management of the finances for all service projects and levels of staffing to sustain projects and growth for the organisation.
Finance duties
- Work with the CEO to ensure good financial practices in place and bring to the immediate attention of the CEO, SLT, the Finance & HR Committee (FHRC) and Trustees, as appropriate, any and all areas of financial and risk control.
- Manage the overall financial strategy, preparing 3-year plans, budgets, forecasts & monthly management accounts which are prepared accurately and delivered in a timely manner.
- Produce and monitor a cash flow forecast and highlight any risks to the organisation.
- Monitor and explain variances and ensure timely action to correct any issues.
- Together with HR, prepare monthly payroll instruction, check payroll and organise timely payment. Work with HR, to ensure HR documentation is consistent with payroll and forecast.
- Ensure all sales and purchase transactions are processed in a timely and accurate manner. Work with SLT to ensure necessary in place contractual and purchase order documentation in place for income.
- Maintain accounting controls and implement policies and procedures which meet the requirements of SORP and ensure a secure and confidential financial system with appropriate backups.
- Manage financial audits including all necessary preparatory work and interface with auditors.
- Identify areas for financial process improvement and streamlining.
Education & Qualification
- Educated to at least degree
- Qualified accountant (CA, ACCA or CIMA)
This is a part time position, (14 hours per week), based remotely. You will be expected to attend Barnet (N12) and Enfield (N9) offices when necessary.
Candidates must have a minimum of eight years’ experience of working as a qualified accountant
Please apply with your CV and covering letter.
Thank you!
PLEASE NOTE: Although this role is homebased, candidates MUST be based in the north or south west of England. The ability to undertake regular travel across Southwest or North England is essential.
About LawWorks
What we do
LawWorks is the operating name of the Solicitors Pro Bono Group. We are a charity, and our aim is to enable access to justice through supporting and developing the contribution of legal pro bono.
With support from the Law Society of England and Wales, we encourage, facilitate and celebrate pro bono across the solicitor profession and at law schools in England and Wales.
Who we work with
We work primarily with solicitors (firms and in-house teams), and also with law schools and law students, and other legal and non-legal volunteers and organisations.
LawWorks has around 150 member organisations including some of the largest City firms and international firms with an office in London, national, regional and local firms, in-house teams, law schools and charities.
Who we are
LawWorks is a relatively small organisation with 18 members of staff (5 full-time) and a small team of volunteers and interns. We operate a flexible working policy, with several members of staff working hybrid, or where appropriate, from home.
We are a busy and (for our size) complex charity, with a friendly team, a positive ethos and a commitment to doing all we can to ensure LawWorks is a strong and efficient organisation and a great place to work.
Our projects
There are a number of key strands to our work to support and facilitate pro bono:
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we support a growing network of around 300 local independent pro bono advice clinics across England and Wales. We work with lawyers, advice agencies, charities and others to establish or develop new clinics, and provide ongoing information and support, training and resources, for clinic volunteers and coordinators;
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our Not-for-Profits Programme facilitates the provision of free legal advice for smaller charities and not-for-profit organisations, supported by volunteer lawyers from LawWorks’ members;
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our Secondary Specialisation Programme supports the development of more ‘in-depth’ pro bono in areas of social welfare law. This currently includes an unpaid wages project and ‘Voices for Families’, with the charity Together for Short Lives, supporting parents and carers of children with life-limiting conditions;
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we support collaborative projects including: Pro Bono Connect: a project which facilitates barristers and solicitors working together on pro bono cases; the Domestic Abuse Response Alliance and IP Pro Bono.
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we have launched new online tools and digital platforms including a website called ‘Free Legal Answers’ and the Pro Bono Portal UK (with Justice Connect, an Australian access to justice charity).
In addition to encouraging and supporting pro bono delivery, we also work to address barriers to justice and to provide a ‘policy voice’ for pro bono - for example, working to address regulatory and other barriers to pro bono volunteering, and working with our members and others to influence policy on legal aid and other aspects of access to justice.
The role
Our experience in the different regions in England and Wales has shown the valueof having staff based locally to support pro bono initiatives, develop new pro bono opportunities and to increase engagement from the local legal profession.
This role will include helping to develop and support your own set of clinics, building on existing relationships in the Southwest or North of England. You will work with our members and the local advice sector to support the development of new pro bono clinics to meet unmet legal needs. We take an innovative, tailored approach to the support we provide, and you will provide one-to one support for individual clinics, allowing you to identify and address need, providing help with insurance, regulatory queries, finding volunteers and access to online tools.
A small part of the role (1 day per week) will involve working closely with the part-time Engagement & Training Officer (Wales) focusing on expanding stakeholder engagement to increase the number of independent legal advice clinics in Wales and promote pro bono involvement by the legal profession. You will work to identify and engage new stakeholders, develop training sessions and support impact monitoring. This role will also work closely with the Clinic Support and Development Officer (Wales), who acts as the first point of contact for guidance and support for clinics in Wales.
Key priorities for this role will be:
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To provide guidance and support to independent pro bono clinics registered with the LawWorks Clinics Network in the Southwest or North of England;
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To increase the number of individuals in Southwest or North England provided with free legal advice at clinics in the LawWorks Clinics Network by identifying opportunities for new pro bono advice clinics, supporting local stakeholders to develop new services to meet unmet legal needs in their area;
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To support and grow pro bono volunteering and LawWorks’ membership (e.g., law firms and in-house legal teams);
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To identify the training needs of LawWorks’ members, clinics and their volunteers in Southwest or North England, working with colleagues to arrange regional training and other events.
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To support the Engagement & Training Officer (Wales) with the delivery of the training plan in Wales.
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To lead on communications with LawWorks’ members, clinics and their volunteers in Southwest or North England.
We are looking for a confident networker who is able to identify opportunities andestablish new partnerships. All of LawWorks’ work is delivered through partnerships so it is essential that the candidate is personable, collaborative and an effective communicator.
A background in the legal or advice sector will be an advantage, but not essential - training and support will be provided for someone from another sector who is passionate about pro bono and access to justice and willing to learn. Experience of managing multiple projects and seeing them through to completion will also be an advantage.
The role offers variety, autonomy, the opportunity to help develop new initiatives from idea to launch, and a chance to support local communities and volunteer lawyers.
The position will be predominantly home based, with some travel throughout the Southwest or North of England, and occasional travel to LawWorks’ office in central London.
Primary purpose of role
To increase the amount and quality of pro bono legal advice being delivered in the Southwest or North of England and Wales through legal advice clinics, working with the local legal profession, law schools, advice agencies and other stakeholders, to identify new pro bono opportunities and ways in which LawWorks can better support the delivery of pro bono.
Key task areas and duties
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To develop relationships with law firms, legal teams, free legal advice clinics and other relevant stakeholders to identify their needs, plans and priorities in relation to pro bono.
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To facilitate sharing between stakeholders in the region to identify best practice, local opportunities for collaborative working and local training and support needs, and to assist in taking these forward.
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Support LawWorks’ clinic development work in the region, in line with annual support and development targets.
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As the first point of contact for our stakeholders in the Southwest or North, support clinics and members with troubleshooting queries, accessing resources and ensuring that contact information and website content related to their services is kept up to date.
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To work with the wider LawWorks team to support member recruitment and the delivery of local engagement events.
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To work with clinics in the region to support data collection, evaluation and impact assessment for internal and donor purposes and to inform policy.
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To contribute to the overall development and running of LawWorks, undertaking any other tasks which may from time to time be required.
Person Specification
Essential
- Experience of working on (or demonstrable ability to deliver) comparable or similar projects (e.g., involving networking, support and project development)
- Experience of excellent of stakeholder support, relationship building, and collaborative working
- Excellent written and verbal communication skills, including making presentations
- Excellent interpersonal skills and confident in networking with people of varying seniority and backgrounds
- Experience of devising and following project plans, and ensuring personal and organisational targets are met or exceeded
- Experience of working effectively in a partnership or team to achieve shared objectives
- Ability to undertake regular travel across Southwest or North England is essential. This may involve early starts, late finishes and occasional overnight stays
- Ability to work on your own initiative and as part of a team, and confidence in your ability to develop strategies to overcome the challenges of working remotely from the rest of your team
- A genuine commitment to driving forward LawWorks’ aims and work to meet the needs of our beneficiaries
- A demonstratable commitment to equality, diversity and inclusion
Desireable
- Good knowledge of legal advice clinics and the context in which they operate, including how law schools and the legal profession engage in volunteering
- Previous experience working at a membership/network-based organisation, and/or working with volunteers
- Experience of coordinating events or training (online and in-person)
- A sound understanding of web-based communications and strong IT skills
The client requests no contact from agencies or media sales.
Thank you!
Who we are
Age UK Kensington & Chelsea is an independent, local charity working at the heart of the community to make sure that older people’s voices are heard, their needs are met and their independence is supported. We provide a wide range of services including befriending, practical help, information and advice and a variety of social and leisure activities.
Employee Benefits
As an employee of Age UK K&C you will benefit from:
• 4% Employer Pension, up to 6% Employee contribution
• Cycle-to-Work Scheme
• Season Ticket Loan
• Employee Assisted Project including: up to 6 Counselling Sessions
• Staff Wellbeing Events
• Annual Leave Purchase Scheme
• Length of Service Recognition
The role
We are seeking a Business Assurance Manager to join our organisation, working closely with the CEO and our Senior Management team. You will be responsible for ensuring the smooth running of the organisation, including front of house, quality and governance.
The post holder will oversee timetables, reporting, system quality assurance and processes to ensure they are running smoothly and to agreed timescales.
Key Responsibilities
• Oversee the development and implementation of a framework of quality, business assurance and risk management ensuring that all key activity takes place to the desired quality
• Provide high quality and high-level administrative, co-ordination support to the CEO and SMT • Ensure the smooth running of our governance systems including the Board and Sub Committees.
• Under the direction of the CEO, undertake reviews of quality and governance within the organisation Business Assurance Manager 2024
• Manage, organise and prioritise own workload in response to the service and team requirements.
• Track agreed actions to ensure implementation is achieved against targets
• Manage the agenda and produce the required papers for Board and sub-committee meetings
• Update the SMT to ensure that the frameworks remain up to date, relevant and fit for purpose
• Undertake regular compliance checks against our policy review dates
• Work with the CEO and SMT to ensure the risk register is regularly reviewed, updated and actions are followed through
• Interpret, build upon and comply with company quality assurance standards
• To accurately input, collate, extract and deliver electronic data for monitoring purposes and assist with producing reports, in a timely manner
• Produce reports as required
• Ensure the smooth running of our ‘front of house’ service, including first point of contact.
• Line manage front of house staff and volunteers.
The client requests no contact from agencies or media sales.
Thank you!
Domestic abuse has blighted women’s lives throughout history. We’ve been helping women in London recover from its effects since 1996. Our specialist counselling transforms the mental health and wellbeing of women who have suffered physical, emotional or sexual abuse, financial exploitation or coercive control, and we have assisted well over 15,000 people to date. Add your skills to our closely-knit all-female team and you can help thousands more on the road to recovery.
You will lead Woman’s Trust income generation ensuring adequate income to sustain and grow the organisation, increasing its income from £1.3 Million to £3 Million in the next 3 years. While raising funds from multiple income streams, focus growths areas will be statutory and Trust and foundation funding securing six-figure, multiple-year grants and contracts. You will effectively communicate our services and campaign our aims aligned to our strategic priorities.
You will oversee the development and implementation of the fundraising strategy and the funding pipeline; ensure the maintenance and development of excellent relationships with current and new funders, stewarding grants and reporting back; review, update and develop service budgets; oversee the submission or coordination of quality bids, approaches, and events.
As a member of the senior leadership team, this post will work cross departmentally and will contribute to the overall strategy of Woman’s Trust, working closely with the CEO and the Board of Trustees. You will lead and line manage the Senior Trust and Foundation Manager and Fundraising Officer. You will deliver a direct income target for each year, with a focus on the development and tendering of statutory commissioning.
Hours: 35 hours per week (28 hours will be considered).
Location: Office based with remote working available – minimum of 50% of working hours in Woman’s Trust Office, Edgware Road/Paddington, NW1.
In return, you can expect exceptional career satisfaction plus an excellent package of benefits including:
- 25 days holiday + 3 days in December + Public holidays (pro rata)
- 3% pension contribution
- Employee Assistance Programme
- Cycle-to-work scheme
To find out more and apply with your CV, please visit our website via the apply button.
Closing date: 9.00am on 11th November 2024.
Interviews will be held on 14th and 15th November 2024.
We will conduct interviews on a rolling basis. Please note, if an appointment is made before the deadline, the post will close early.
This post is open to women only. The Equality Act 2010 pursuant to Schedule 9, Part 1 applies.
Thank you!
Responsible to:CEO
Location:This is a hybrid role, that will require some weekly attendance at our office at Headway Kent - Kent and Canterbury Hospital – Canterbury
Hours: 21 Hours
Annual Leave:17 days plus bank holidays
Pay Scale: £38,000 FTE (pro rata for 21 hours per week is £22,800)
Term: Permanent
At Headway Kent, we believe that every brain injury survivor in the region deserves access to the best possible social rehabilitation services. However, cuts in local authority social care funding have made delivering these services increasingly challenging. To ensure we can continue providing the support our clients need, we are establishing our first-ever fundraising department to diversify our income streams and enhance the range of services available to survivors and their families.
This is a pivotal moment to join our organisation as we embark on a new chapter with ambitious goals. We’ve are just launching a new a new website together with a new fundraising campaign to secure a new building at our current base, allowing us to expand and improve our services. It’s an exciting time of growth, and we’re seeking a passionate, experienced Trusts and Foundations Fundraiser to help us make a significant impact.
This role offers a unique opportunity to contribute to life-changing work while shaping the future of fundraising at Headway Kent. If you are driven to make a meaningful difference and have the skills and experience we’re looking for, we would love to hear from you.
Key Responsibilities:
• Manage and develop existing fundraising strategies while identifying new funding opportunities.
• Cultivate relationships with corporate partners and the wider community to drive sustainable growth.
• Oversee funding partnerships, ensuring excellent stewardship by engaging and updating relevant parties.
• Research and prioritise relevant trusts and foundations.
• Collaborate with the HWK team to compile fundraising proposals and applications for grants and prospective partners.
• Represent HWK at fundraising and networking events when necessary
Please see attachment for further responsibilities
The client requests no contact from agencies or media sales.
Thank you!
The Co-Director of Strategy & Finance works closely with the Co-Director of Operations to ensure the sustainability, growth and success of Hackney Playbus and to ensure that families are placed at the heart of the charity's work.
All Hackney Playbus employees and volunteers demonstrate the Hackney Playbus ethos and values by working positively as part of a team, delivering high quality services to children and families and by creating a culture where all are welcomed, valued and supported.
The Principal duties and responsibilities will be as follows:
Governance
Ensuring that the charity is legally compliant, compliant with requirements of the Charity Commission and has the correct insurances in place for the charity’s activities and that these are reviewed annually.
Ensure systems are in place for the Board of Trustees to fulfil its statutory responsibilities and exercise effective control of the charity's affairs. Support trustee recruitment in line with Hackney Playbus procedures.
Ensure policies and guidelines are appropriate for the charity’s work and reviewed regularly by the Trustees, including annual reviews of Children’s Safeguarding, Data Protection policies and the Risk Register developing policy proposals as necessary
Report quarterly or as required to the Board of Trustees on progress against key strategic objectives, providing information and explaining performance
Strategic
To work with Trustees to ensure the charity’s vision, mission and strategic plans are reviewed in conjunction with key stakeholders including Hackney Playbus staff, volunteers and families.
To take Joint responsibility for achieving, monitoring and reporting on performance against targets in all areas of charity’s activities taking action as required
To be open to feedback and ideas for innovation and change while delivering consistent and reliable services
To develop a culture of continuous improvement throughout all aspects of the charity's work.
Financial
Ensure that income is maintained, expenditure controlled in line with budgets and potential risks are identified and managed
Draw up an annual budget for approval by Trustees
Liaise with appointed bookkeeper, ensuring timely payment of bills, invoicing for services, chasing of invoices for payment and maintenance of petty cash systems
Prepare contracts, apply for tenders, negotiate and agree contracts, service level agreements and acknowledge receipt of funds as required.
Oversee expenditure and management accounts ensuring that income and expenditure is monitored and reported quarterly to Trustees
Organise independent examination of accounts with appointed accountant
Review and make recommendations to maintain or change arrangements with accountants, bookkeepers and payroll service providers.
Income Generation
Develop income generation strategies to maintain and enhance levels of funding from existing sources and develop new funding streams
Work closely with and provide support to the Fundraising Officer on funding applications to ensure continuous and sufficient income
Work closely with the Co-Director of Operations to ensure that monitoring reports are submitted to funders in line with requirements.
HR
Recruit staff as required
Support and supervise Administration and Fundraising Officers
Ensure HR policies, procedures and staff contracts are relevant and reviewed regularly to ensure they are fit for purpose.
Promotion of Charity
Maintain effective networks with supporters and stakeholders
Network externally and develop partnerships to improve impact and sustainability
Ensure charity is presented in an appropriate and professional manner to its stakeholders including website, social media, annual, impact and reports
Represent the charity in public forums and produce or commission written/digital material for promotion
Asset Management
Overall responsibility for asset management including Playbus vehicles, premises management, IT, utilities and other overheads.
Other Duties
To participate in internal/external meetings and training
To participate in annual appraisal by appointed Trustee from the Boardof Trustees
To uphold Hackney Playbus policies and procedures including Children's Safeguarding.
Registered Charity
6 - 10
Hackney Playbus believes that all children under five living in Hackney should share the same opportunities to grow, thrive, and reach their potential
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ambitious About Autism is a national charity for autistic children and young people. We stand with autistic children and young people, champion their rights and create opportunities. We run specialist education services, and an award-winning employment programme, and children and young people are at the heart of our charity's decision-making, policy work, and campaigning.
Working within our recently awarded Ofsted outstanding TreeHouse School, the
role presents an exciting opportunity for an Educational Psychologist (EP) who wants to use their knowledge and skills in psychology to make a meaningful difference to the lives of autistic pupils. As per the Charity's mission to ‘stand with autistic children and young people', the role involves prioritising outcomes that are meaningful and important to the children and young people in Treehouse School. It involves supporting reflective practice within the teams around the pupils, to enable provision of emotionally containing and supportive learning environments.
The roles is part of the Integrated Services team, that comprises of dynamic teams of Occupational Therapists, PBS Specialists and Speech and Language Therapists. Enhancing quality of life of children and young people with autism and learning disabilities is central to all we do.
We are looking for a person that has:
- Doctorate in Educational Psychology
- Experience of working with children and young people with autism and learning disabilities
- Successful experience of designing and delivering effective consultation and training programmes for other professionals and families
- Applying the latest research evidence and evaluative thinking in practice & ensures all practice is person centered
- Advanced skills in building strong partnerships, maintaining relationships and co-producing solutions to challenges with children and young people, professionals and parents/carers
In return, we offer excellent benefits including flexible working, very generous holiday allowances, access to professional development, membership fees paid, welcome bonus and more!
This is a fantastic opportunity for somebody who wants to make a difference to our autistic children, their families and the community. If you would like more information, please refer to our job description or contact Stephen Vickers
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Support Development Officer – Greater Manchester and South Yorkshire
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.
We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for
We are seeking an individual located in easy reach of Greater Manchester and South Yorkshire, who possesses the drive, passion, and skills to:
· Develop new Peer Support Groups across a diverse range of communities
· Demonstrate the energy and enthusiasm required to achieve key targets and objectives
· Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community.
· Maintain current Peer Support Group levels, taking the lead from the national Hub.
· Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
We are ideally looking for candidates based in easy reach of Greater Manchester and South Yorkshire. Key development areas for this post will initially include; Oldham, Bury, Tameside, Doncaster, York and the East Riding of Yorkshire. You may be required to support the development of groups in North Lincolnshire. This role may also involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events.
- Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency.
- Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed.
- Recruit and retain support group leaders to develop their peer support groups.
- Assist with the delivery of training to support group leaders and groups to become self-sufficient.
- Develop strong boundaried and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups.
- Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
· Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
· Significant experience developing peer support communities.
· Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
· Proven experience of ensuring outcomes and impacts of services are evidenced through high-quality data collection.
· Evidence of developing and delivering training/support to volunteers, based on the needs of service users (in this case kinship carers).
· Strong facilitation skills and essential experience of peer support or user-led groups with charity beneficiaries.
· Proven experience of using a customer relationship management system effectively (we use Salesforce).
· In-depth understanding of safeguarding particularly around vulnerable families.
· Excellent communication and engagement skills, with good attention to detail.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc).
· Full, clean driving licence/own car.
General characteristics and attributes:
· Flexible and willing to travel for work across England.
· Commitment to the values, aims and objectives of Kinship.
· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.
· Excellent written and spoken English.
· Permission to work in the UK.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:
Closing date: 1 November 2024 12:00 pm
Interviews: Week Commencing 4 November 2024
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
Registered Charity
21 - 50
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Thank you!
Phyllis Tuckwell provides supportive and end of life care for people living with an advanced or terminal illness. Based in Farnham, Camberley and Guildford, we serve a population of 550,000 across West Surrey and North East Hampshire.
Director of IT, Digital Transformation & Facilities
Salary: £70,000 to £75,000 per annum (WTE based on 37 hours per week)
We are seeking an experienced Director of IT, Digital Transformation, and Facilities to lead our digital strategy, IT infrastructure, and facilities management.
Phyllis Tuckwell has an excellent reputation for providing high quality care to people at the end of their lives. Our work culture encourages creativity, collaboration, and continuous learning. We believe in equipping our people with the tools and opportunities to develop and succeed in a dynamic environment.
This is a great opportunity to be part of Phyllis Tuckwell as we embark on our new 5 year strategy and work towards the completion of our new Hospice in Farnham.
As the Director, you will be responsible for driving the transformation of our IT and operational infrastructure, leading the digital strategy, and overseeing the effective management of our physical assets and facilities.
The role would suit someone who wants to make a positive difference and help make sure that every day is precious. Please see the job description and person specification for further information.
If you are interested in this role, you are strongly encouraged to contact our Chief Executive, Sarah Church on 01252- 729400 to discuss.
Our benefits include:
- 6 weeks paid holiday plus public holidays
- Hybrid / Flexible Working
- Personal Pension (matched contributions up to 7.5%)
- Excellent education and training
- Employee Assistance Programme
- Health Cash Plan Scheme
- Blue Light Card
- Staff Benefit Voucher Scheme
- A motivated and compassionate team whose passion is to make a difference
If you are unable to apply online please contact HR on 01252-729408
Closing date for receipt of completed applications: Thursday 7th November 2024
Interviews will be held week commencing: Monday 18th November 2024
Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
This post is subject to a Disclosure and Barring Service check.
NO MEDIA OR AGENCIES
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Five billion people live without access to safe and affordable surgery, and yet 44% live within 100 miles of a port city. Mercy Ships’ respond to this need through its hospital ships, which provide hope and healing to 2.8 million patients. We follow the 2,000-year-old model of Jesus, bringing transformation where it is most urgently needed.
We are seeking a relational and strategic Executive Director to lead our UK charity. You will have a track record of growing income, designing and implementing strategy, and enjoy working in international teams. You will partner with the UK Board, leveraging their expertise in major donor fundraising and international development as we seek to realise our ambitions for growth.
For a dynamic Christian leader who is gripped by the impact of our work, this role is a fantastic opportunity to develop your strategic gifts in service of some of the world’s most vulnerable.
Carnelian have been appointed to lead the search for the right individual. To begin a conversation, please send a CV.
